Today I lost my Sensation and after filing the claim I felt like I did something wrong. They say because the phone is so new that there is a "24 Hour" hold on the claim and with the long weekend coming I will more than likely see the phone on Tuesday or Wensday next week ......That sucks
They are replacing your phone with another Sensation though right?
barker1964 said:
Today I lost my Sensation and after filing the claim I felt like I did something wrong. They say because the phone is so new that there is a "24 Hour" hold on the claim and with the long weekend coming I will more than likely see the phone on Tuesday or Wensday next week ......That sucks
Click to expand...
Click to collapse
how do you "lose" a $600 phone? which has lookout installed?
I lost my phone, went to a pool party and used my backup phone and left my sensation in my fruends car and when I came back it was gone
nccu_eagles said:
how do you "lose" a $600 phone? which has lookout installed?
Click to expand...
Click to collapse
**** happens "shrugs"
Sent from my HTC Sensation 4G using XDA Premium App
nccu_eagles said:
how do you "lose" a $600 phone? which has lookout installed?
Click to expand...
Click to collapse
He's human....just as you are....people make mistakes and things happen. So let's try not to be so judgemental, as you could very easily find yourself in the same predicament one day.
Yes they are sending out a new phone, but it was like pulling teeth
barker1964 said:
Yes they are sending out a new phone, but it was like pulling teeth
Click to expand...
Click to collapse
That's really sad to hear. But this is the insurance time. I will never let my insurance go. This stuff may happen.
barker1964 said:
Today I lost my Sensation and after filing the claim I felt like I did something wrong. They say because the phone is so new that there is a "24 Hour" hold on the claim and with the long weekend coming I will more than likely see the phone on Tuesday or Wensday next week ......That sucks
Click to expand...
Click to collapse
You really need to make sure you use one of 100 or so apps that find your phone if you lose it. The technology has been there for a long time....and it works.
You lose your phone....no biggie....goto a computer....you see where your phone is on a map....ya go get your phone.....for the most part its that simple.
The US version comes with Lookout, there are many more. Sounds like you are unaware that apps like these exist..... Just a friendly FYI.....
Hoggles said:
You really need to make sure you use one of 100 or so apps that find your phone if you lose it. The technology has been there for a long time....and it works.
You lose your phone....no biggie....goto a computer....you see where your phone is on a map....ya go get your phone.....for the most part its that simple.
The US version comes with Lookout, there are many more. Sounds like you are unaware that apps like these exist..... Just a friendly FYI.....
Click to expand...
Click to collapse
I am well aware of the tracking apps but I ask myself who else is tracking my movements. So I will never use those apps. Way too much big brother for me.
Asurion wont cover your phone unless your SIM card is in your phone when you loose it, I learned this the hard way after my phone was stolen when my sim card wasnt in the phone, they said they cant replace it under any circumstances no matter who i talk to... I dont know what to do, should I just file another claim and say my SIM was stolen along with the phone and have T-Mobile suspend my line? or am I just screwed?
stefan.buddle said:
Asurion wont cover your phone unless your SIM card is in your phone when you loose it, I learned this the hard way after my phone was stolen when my sim card wasnt in the phone, they said they cant replace it under any circumstances no matter who i talk to... I dont know what to do, should I just file another claim and say my SIM was stolen along with the phone and have T-Mobile suspend my line? or am I just screwed?
Click to expand...
Click to collapse
If that's what the coverage contract says then you're stuck unless you decide to lie, which is fraud and puts you at risk of legal complications. If the contract does not state this exclusion then you may have some recourse, but legal action may be required if they refuse to cover it.
Keep us posted. Lots of people have this insurance and if they are scammers posting it here would be appreciated.
samnada said:
If that's what the coverage contract says then you're stuck unless you decide to lie, which is fraud and puts you at risk of legal complications. If the contract does not state this exclusion then you may have some recourse, but legal action may be required if they refuse to cover it.
Keep us posted. Lots of people have this insurance and if they are scammers posting it here would be appreciated.
Click to expand...
Click to collapse
I understand but I guess it's my fault for not reading the terms of the agreement when they "sold" me on phone insurance at the tmobile store, I was told told if my "PHONE" was lost damaged or stolen I would be covered, nothing about my SIM card... guess I'll just learn from this
Just call T-mobile support and get the sim card blocked and get a new one. Sim cards are free.
a4ol said:
Just call T-mobile support and get the sim card blocked and get a new one. Sim cards are free.
Click to expand...
Click to collapse
I suspect he pulled the Sen's SIM and put it in his backup phone *before* the Sen was stolen.
stefan.buddle said:
Asurion wont cover your phone unless your SIM card is in your phone when you loose it, I learned this the hard way after my phone was stolen when my sim card wasnt in the phone, they said they cant replace it under any circumstances no matter who i talk to... I dont know what to do, should I just file another claim and say my SIM was stolen along with the phone and have T-Mobile suspend my line? or am I just screwed?
Click to expand...
Click to collapse
You might be screwed because they now know the sim wasn't in the phone and best believe they documented that info. Don't feel to bad I lost my nexus s and asurion says they don't cover it or the nexus one and said they will send me a compatibile phone and guess what it was...a damn G2!
Sent from my PG86100 using XDA App
barker1964 said:
I am well aware of the tracking apps but I ask myself who else is tracking my movements. So I will never use those apps. Way too much big brother for me.
Click to expand...
Click to collapse
And "they" can't track you by sim or gps without apps like lookout? That's like saying you close your windows so that neighbors can't see your house.
You and Mel Gibson from Conspiracy Theory would get along royally.
Sent from my HTC Sensation 4G using XDA Premium App
howetechnical said:
You and Mel Gibson from Conspiracy Theory would get along royally.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
If one is truly worried about tracking, one should NEVER even use a cellphone!
barker1964 said:
Yes they are sending out a new phone, but it was like pulling teeth
Click to expand...
Click to collapse
How much did you have to pay in total for the replacement? Like deductible or other fees.
You have to wait the 24 hours because they have to request a device from T-Mobile / HTC then send it to you. Its like pulling teeth because the phone is brand new and they are watching for people to return their "lost" phone to the store or sell it while they wait for the new one.
Sucks that you lost it, you will probably get a new one that they turned into a refurbished one because I doubt they have refurbished devices yet. While I was at Sprint I knew they usually didn't have them till around the sixty day mark.
Sent from my HTC Sensation 4G using XDA Premium App
Related
So I was forced to execute my Inspire today. It was rooted, I've tried different roms/radios, flashed rooted stock rom/stock rom. It was never reliable: always dropping service, not receiving/making calls at random times, mms unreliable. I took it back to best buy to try to get it exchanged for a new one. Of course the phone was working flawlessly when I got to the store. The good news is that I had purchased the best buy protection plan for it at $10/month. I had enough of the phone not working reliably for its intended purpose and had to smash it in order to get a new unit. I went back to best buy and turned in the broken phone, and after more than a few suspicious looks from workers-got my phone sent in for repair. Of course it's not going to be repairable (I hit it with my baton , which crushed the screen and phone in the middle), so now I wait a few weeks for my new unit.
My question is, should I cancel my ATT contract and go with a different provider. I loved the actual phone, I just think the ATT "4G" service is horribly unreliable in my area. Or, are there any good Android 3G phones for ATT?
BTW, I am coming from an iPhone 4 before i got the HTC Inspire. iPhone worked awesome, I'm just tired of Apple products.
You can exchange/return your phone within 30 days so why the hell did you "smash" it?
Sent from my Desire HD using Tapatalk
If you were within the 30 days you had every right to just return it just because you wanted to.
I hope you get it all worked out. GL
brandon827 said:
(I hit it with my baton , which crushed the screen and phone in the middle)
Click to expand...
Click to collapse
I LOL'd when I read that
In my opinion, you have the best android phone AT&T has to offer...and on this thread? I think a lot of people will think the same thing. A lot of us inspire owners are previous captivate owners! That phone REQUIRED tweaking to get it to work smoothly (and for me, to get gps to work)
You could get the atrix, but there's not much tweaking/modding/flashing you can do with it due to a signed bootloader.
yeah, smashing it was a stupid thing to do.
cancelling your at&t contract will cost you a lot of money.
LOL, its crazy that someone has to go to those lenths to return a phone, but its true especially at stores like bestbuy its like ok so u want me to go in parking lot and run over it with my car a few times? then you will exchange it? and if u didnt have a problem with it why would u want a new one? Funny the smashing with baton part though.
^ he said, he was having problems.
i agree with others, you had 30 days to return it, i don't understand why you didn't just do that, and get another phone.
epicKA8 said:
^ he said, he was having problems.
i agree with others, you had 30 days to return it, i don't understand why you didn't just do that, and get another phone.
Click to expand...
Click to collapse
Right on... I also think $10 a month is crazy expensive.
For me, the Inspire has been a dream. Super stable... super fast... and I really haven't felt the need to root it.. yet.
bahairus said:
Right on... I also think $10 a month is crazy expensive.
For me, the Inspire has been a dream. Super stable... super fast... and I really haven't felt the need to root it.. yet.
Click to expand...
Click to collapse
yea, $10 a month is nuts, i only paid $50 for the entire phone!
I don't think any of your understood, lol. Best Buy refused to take it back because it was working fine in front of them. And I did literally say to the kid working there, "So if I take it out in the parking lot and run it over with my truck, you guys will take it back?" He replied, "Do what you gotta do, if you come in tomorrow with a broken phone I'll act like I didn't see you come in today."
BTW I paid full price for the phone ($450ish).
You can return it for ANY reason within 30 days. Doesn't have to be broken.
AvengerBB said:
You can return it for ANY reason within 30 days. Doesn't have to be broken.
Click to expand...
Click to collapse
This. Should have asked for a manager. That kid was totally wrong.
Sent from my Desire HD using XDA Premium App
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
jc2470 said:
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
Click to expand...
Click to collapse
That's what I was thinking. I didn't want to push the issue and get the manager involved only to deny me getting a new phone. Then, I show up a few days later with a broken phone anyway. I will most likely be buying my next phone at Costco.
I had the same exact same problem... out the blue signal went to ****.. took it back to the At&t store of course it worked fine..lol .. got a new one hope it don't happen again... the people at the at&t store were like "I never seen the H without a the +"
Sent from my Desire HD using XDA App
jc2470 said:
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
Click to expand...
Click to collapse
Restocking fees no longer apply at best buy, and their return policy does not say something has to be wrong.
<--- worked there for three years and still has many friends that do.
Sent from my Desire HD using XDA Premium App
ReppinFlorida said:
I had the same exact same problem... out the blue signal went to ****.. took it back to the At&t store of course it worked fine..lol .. got a new one hope it don't happen again... the people at the at&t store were like "I never seen the H without a the +"
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
You took it back rooted and s-off ed? Hahaha classic.
Sent from my most memorable Inspire 4G
They actually gave me a had time had to go back a couple times... they said I had to unroot it for warranty purposes... I used visionary to unroot and left the s-off and the custom Rom
Sent from my Inspire 4G
ReppinFlorida said:
They actually gave me a had time had to go back a couple times... they said I had to unroot it for warranty purposes... I used visionary to unroot and left the s-off and the custom Rom
Sent from my Inspire 4G
Click to expand...
Click to collapse
You should post how you un rooted in the Dev or General section. I'm sure a lot of people would appreciate that.
Also, thanks for confirming why we shouldn't buy at 'Beast' Buy
Sent from my most memorable Inspire 4G
If you have to take it in just take a nandroid and run the ruu. Then take your SD out. Simple and effective.
Sent from my Desire HD using XDA Premium App
So if you go to T-Mobile's site and search for the G2x the only products that come up are the home dock and the car dock.
Any ideas as to why this could be?
Edit: was told the phone was on backorder via chat with rep. Sounds fishy. Even if the phone were on backorder they would still sell the phone and advise the purchaser that it was on backorder.
http://www.t-mobile.com/shop/Phones/cell-phone-detail.aspx?cell-phone=T-Mobile-G2x-with-Google
Wow
Wow, either they are admitting there are problems and removing it from sale for now or just an error. Gotta swing by a store and see if they still have it.
I notice they advertise it on their main page, but if you go to shop all phones its not there.... very weird. Hopefully they're not ditching out on the phone
Sent from my LG-P999 using XDA App
Interesting.
Sent from my LG-P999 using XDA Premium App
Oh no
jrfaulkin said:
http://www.t-mobile.com/shop/Phones/cell-phone-detail.aspx?cell-phone=T-Mobile-G2x-with-Google
Click to expand...
Click to collapse
I can't click the "Add to Cart" button. It's grayed out, can anyone confirm this?
Also, this http://www.tmonews.com/2011/05/has-the-g2x-been-pulled-from-store-shelves-due-to-quality-issues/
I hope it's just an inventory thing. I don't wanna find out there's something wrong with this phone, the fact being the G2x I just bought from Amazon is on it's way now.
tmonews has an article about this now
http://www.tmonews.com/2011/05/has-the-g2x-been-pulled-from-store-shelves-due-to-quality-issues/
If it is a QC issue I wonder what T-Mobile will do about it. Complete refunds or exchanges of similar devices - i.e., Sensation.
I doubt they would drop the product all together or that they will issue refunds or excahnges. My theory is that they might stop sales until a update is released.
mikea3000 said:
I doubt they would drop the product all together or that they will issue refunds or excahnges. My theory is that they might stop sales until a update is released.
Click to expand...
Click to collapse
If they did pull it for QC issues I really hope they do either give me a refund or exchange it for a comparable device (sensation I'm guessing)
Just remember the G1... they pulled it out of the lineup to catch up. Same thing went for the HD2, and a few others. You'll notice the magenta sidekick is in the same boat for upgrades. It's not quality, it's "we way oversold." I confirmed this with a friend that works in a call center.
Omitted !!!!
WoW I'm glad I returned mine, not saying that they wouldn't have taken it back any ways but this is a huge blow. If I were g2x owner I'd take it back today!
I agree with bored PC. Too much sold means no stock to support the user.
Sent from my LG-P999 using XDA App
wondercoolguy said:
WoW I'm glad I returned mine, not saying that they wouldn't have taken it back any ways but this is a huge blow. If I were g2x owner I'd take it back today!
Click to expand...
Click to collapse
Why and what phone would we get to replace the g2x when sensation haven't came out yet
Sent from my LG-P999 using Tapatalk
Why do people care so much whether your current phone is on the website or not? I understand people interested in buying it but why do you care if you already have a G2X? You have a T-Mobile and Manufacturer warranty and if you are worried, return the phone.
My phone is far from perfect but yet the G2X is still the best phone I've ever owned. I couldn't care less if they stopped selling it. Might actually be cool to have a limited edition phone
mobilehavoc said:
Why do people care so much whether your current phone is on the website or not? I understand people interested in buying it but why do you care if you already have a G2X? You have a T-Mobile and Manufacturer warranty and if you are worried, return the phone.
My phone is far from perfect but yet the G2X is still the best phone I've ever owned. I couldn't care less if they stopped selling it. Might actually be cool to have a limited edition phone
Click to expand...
Click to collapse
Ur obviously not getting the point here. If they pulled the device for Qc issues and they push out new versions or fixed devices then ppl who already have the phone that has issues want to know if they can get a replacements. You have the device and it mysteriously disappears from tmo site, wouldn't I concerned that ur device is faulty
Sent from my LG-P999 using Tapatalk
just spoke to TMO, they said they have no information about it but I spoke to an account specialist in customer loyalty and asked if it does turn out to be true would they offer refunds or replace the phone, they said yes they would if it ends up to be true. They would either repair it, replace it(Guess when they fix the issues) or give a like device
Suprah said:
Why and what phone would we get to replace the g2x when sensation haven't came out yet
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
I have an N1 so when I took back my G2x went back to it. I am patient and await the out of come of this craziness to determine wheter I'm going to just wait for the Hercules to come out. I refuse to get another HTC device until they fix their battery consumption issues.
I got stuck on a trip - my G2X battery started getting EXTREMELY hot and eventually would not charge past 20% - and had to go get another phone. No choice, had to have a phone.
TMobile was "kind" enough to replace my battery, despite the fact that the G2x constantly reboots, and has screen bleed.
Well I switched from an iPhone 4 to the Nexus S (Nexus S is better) but I used a micro-sim adaptor but when I took it out one day it took a pin with it. I called Samsung and they said they don't do repairs like that so where in Canada can I get this repaired? I would love any advice. Thanks!
- Ryan
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
malikadnanm said:
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Well one of the pins is shorter and one is completely missing so I guess I was not as lucky as you haha. Do you think I could take it to somewhere like Best Buy and just pay to repair it? Or will I have to go to a speciality cell phone repair place?
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
BrianDigital said:
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
Click to expand...
Click to collapse
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
malikadnanm said:
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
RBSIS said:
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
Click to expand...
Click to collapse
Good luck man
Sent from my Nexus S using XDA App
Sorry for the bump but I still have not found a solution to this and I'm looking for any suggestions.
This is probably your best option right now:
http://forum.xda-developers.com/showthread.php?t=985733
Other than that, don't think anyone was able to find any replacement unit online.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Lol yeah non physical damage so they will hard reset your phone for free. That sucks man
Sent from my Nexus S 4G using xda premium
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
I just got mine spoiled after returning from a holiday I've tried putting the copper thing back in place and slotting it back but it doesn't work. Now i have to wait till tomorrow to call Samsung support in hope that they will fix it if i pay money because my device has no warranty because it is from Australia and i'm using it in Singapore. Will they accept it to fix it if i pay for the repair?
And can anyone who used aluminium foil or anything to make it work post photos or videos on how to do it? I have no experience in soldering and stuff (15 years old) and i dont know how much foil to put there. Please help me!
RBSIS said:
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
Click to expand...
Click to collapse
Could you please post a video of how you put the strips in? or photos please. I have no idea how much to use and how to place them
yup! i agree plz post photos that we can help
I had similar problem with my Nexus S. I just went to Carphonewarehouse and told them that my sim is not being registering. They have fixed it for free but it took nearly 3 week.
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Your post is kind of contradictory. You say they wont fix it for free. That suggests that YES they will fix it, but not for free. Which makes total sense, since you physically broke the phone yourself. That's not covered under warranty.
But then you go on to say they told you to talk to Rogers. Your post is very confusing.
Rogers is a carrier. If you have some sort of damage plan or replacement coverage they may help you. Otherwise, at best, they're just going to send it Samsung in the first place. More likely, they won't touch it.
Your options are to try to repair it yourself, try a local shop, or try Samsung again. I seriously doubt that they wouldn't repair it, for $$$.
Or get a 3rd party warranty. Although, that would be pretty unethical and possibly illegal, filing a claim for damage that occurred before you signed up for the plan.
shockem said:
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
Click to expand...
Click to collapse
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
forpulse said:
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
Click to expand...
Click to collapse
Yeap they got it repaired within a week!
How hard would it be to replace the charging port on the phone? Mine is on the brink of death and a whole new phone isnt exactly in the card right now so I thought about just replacing the charging port, but I dont know what all would go into it.
Sent from my SGH-T959V using xda premium
I'm not sure about replacing but have you thought about buying an extra battery that comes with a charger for just the battery so you just switch out the battery when it dies. I got mine for like $15 on eBay
Sent from my galaxy s 4g using XDA app
For sixty bucks plus shipping you can send it in for repair.
http://www.stlouiscellphonerepair.com/sam-vibrant4g-charging-port-repair.html
Replacing it wouldn't be that hard for someone with some skills with small electronics. If you or a friend have those skills should be pretty painless. If not use that link that eellio sent you or find a repair shop in your area.
falcons2 said:
I'm not sure about replacing but have you thought about buying an extra battery that comes with a charger for just the battery so you just switch out the battery when it dies. I got mine for like $15 on eBay
Sent from my galaxy s 4g using XDA app
Click to expand...
Click to collapse
eollie said:
For sixty bucks plus shipping you can send it in for repair.
http://www.stlouiscellphonerepair.com/sam-vibrant4g-charging-port-repair.html
Click to expand...
Click to collapse
thanks for the link eollie but i think i'll go with falcon's idea adn just snag a battery and charger. or if i can find someone with good enough soldering skills that i trust, i'll try to fix it.
i'm on the phone right now trying to see if i can get it replaced under insurance, we'll see how that goes
I thought about telling about an external charger but that wont help you with hooking your phone to the computer......same port :-/.....and if its going bad.....
Shortbus-Driver said:
I thought about telling about an external charger but that wont help you with hooking your phone to the computer......same port :-/.....and if its going bad.....
Click to expand...
Click to collapse
That was my reason for looking to get it fixed. I have pretty good soldering skills and I woulndt attempt it.
Juls if they will warranty it I would go that route. I figured it was out of warranty.
Side note, has anybody attempted to get mobile odin ported to the sgs4g? That would do away with the need for a cable.
The mobile Odin will only work if you don't Odin back to a non rooted stock.....must have root to use it .....I looked into it and will eventually let it run its 30 min long log to hand in for a request for our device
Juls, here's the eBay link for the batteries. These are the same ones I bought a few months ago
http://www.ebay.com/itm/2x-1800mAh-...-Galaxy-S-II-Epic-4G-Touch-D710-/250947190241
Sent from my GT-P7510 using XDA
I just went with the warranty. Thats $130 that I wont see again.... Im assuming its a phone problem anyway and if I keep the new one cherry (I hope im not the only one that uses that phrase) , ill turn around and sell it when my contract is up and I upgrade
Sent from my SGH-T959V using xda premium
If you went with insurance I hope you told them you lost phone? By doing this it allows you to keep your phone for parts or even use it as a tester phone so you can try to flash risky stuff without worrying about being left with a dead device you will have spare. Hope you understand what I'm saying. If you say phone has problem you pay 130 and ship back your phone to them. If you already told them there was an issue and they want phone back wait a day call them back and say the phone is now lost
NOT stolen this way the phone can't be locked out hope this helped
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anoymonos said:
If you went with insurance I hope you told them you lost phone? By doing this it allows you to keep your phone for parts or even use it as a tester phone so you can try to flash risky stuff without worrying about being left with a dead device you will have spare. Hope you understand what I'm saying. If you say phone has problem you pay 130 and ship back your phone to them. If you already told them there was an issue and they want phone back wait a day call them back and say the phone is now lost
NOT stolen this way the phone can't be locked out hope this helped
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Does that really work though? Like calling them after I get the new one?
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I have not tried after I received the phone but have called a day after I put in claim and no problems. It's worth a shot I mean it could really happen. I always tell them I lost it why should I pay 130 to give my phone away and then they fix cheap and sell it high. Even if the device is broken there are still good parts that you or someone else could use
Side note you can put old phone on ebay and probably get at least 100 dollars to help cover the insurance cost.
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Juls317 said:
Does that really work though? Like calling them after I get the new one?
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Technically its fraud. And insurance fraud at that.
eollie said:
Technically its fraud. And insurance fraud at that.
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Yeahhh I figured that out after :banghead:
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eollie said:
Technically its fraud. And insurance fraud at that.
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I should of seen that coming. But who is screwing who, as phone company charges 600 for device then they require a 2 year contract and phone is only warrantied for one year so you buy insurance at 10 a month for 24 months another 240 we are now at 840 plus when phone breaks you pay another 130 for a grand total of 970, and you get a refurbished device. Do what you want. I am not condoning fraud but for that price I'm keeping my original phone. Ins company are nothing but legal scam artists
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anoymonos said:
I should of seen that coming. But who is screwing who, as phone company charges 600 for device then they require a 2 year contract and phone is only warrantied for one year so you buy insurance at 10 a month for 24 months another 240 we are now at 840 plus when phone breaks you pay another 130 for a grand total of 970, and you get a refurbished device. Do what you want. I am not condoning fraud but for that price I'm keeping my original phone. Ins company are nothing but legal scam artists
Sent from my SGH-T959V using XDA
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If you pay 600 bucks for a device on contract then you are doing it wrong. I paid right at 400 for the phone and car dock OUT of contract.
I understand what your saying, however it is insurance fraud. I disagree with people doing this and will speak up every time. Plus Im sure your comment and my replies will be reported to a mod and get this thread either locked or them removed. Because xda doesnt condone this and doenst allow these type of conversations.
Food for thought, if you are caught doing this it can also cause you to be non insurable as well as criminal charges or for however long the insurance company feels necessary to report you as a risk for fraudulent claims when attempting to get insurance in the future.
eollie said:
If you pay 600 bucks for a device on contract then you are doing it wrong. I paid right at 400 for the phone and car dock OUT of contract.
I understand what your saying, however it is insurance fraud. I disagree with people doing this and will speak up every time. Plus Im sure your comment and my replies will be reported to a mod and get this thread either locked or them removed. Because xda doesnt condone this and doenst allow these type of conversations.
Food for thought, if you are caught doing this it can also cause you to be non insurable as well as criminal charges or for however long the insurance company feels necessary to report you as a risk for fraudulent claims when attempting to get insurance in the future.
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I agree with you and understand where you are coming from, but it makes me wonder...
If you were to flash your device and hard brick it, and you have insurance. Would you call Tmobile and say "I rooted my phone and was attempting to load third party firmware on it when I messed up and my device will no longer turn on."?
Or would you simply say your device does not turn on anymore?
jigglynuts said:
I agree with you and understand where you are coming from, but it makes me wonder...
If you were to flash your device and hard brick it, and you have insurance. Would you call Tmobile and say "I rooted my phone and was attempting to load third party firmware on it when I messed up and my device will no longer turn on."?
Or would you simply say your device does not turn on anymore?
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I sat for three days with a semi hard bricked Droid X that I got the day after they released. I was about to buy a new phone when moto's version of odin was leaked and I was able to restore it. I also thought my Optimus V was beyond restoration and after hours and hours of tinkering got it back alive. I had paid for insurance from best buy and thought about using it but personally I couldnt do it.
So to answer I wouldnt even call them. I would start saving to replace the phone. I broke it I have to eat it.
Those numbers were meant to be general speaking but that is just my opinion I'm done with this topic
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OK I'm starting this post for my buddy who has a sprint galaxy nexus we live in south Florida and spring took there towers off line today to do some service to there towers well when they put them back online they deactivated his service and when he called customer service he told them his phone was rooted and unlocked with a custom ROM and they told him that sprint probably seen that his phone was rooted and that is why they deactivated his device well he has it back on now and is getting no data what so ever
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cant see that happening tbh, why would a phone network care about what you do to your device? Only the phone manufacturer would care about you invalidating your warranty if you were to book it in for repair.
Doddster said:
cant see that happening tbh, why would a phone network care about what you do to your device? Only the phone manufacturer would care about you invalidating your warranty if you were to book it in for repair.
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That's what I told him but he said the lady was pretty persistent about that
Sent from my Galaxy Nexus using xda premium
As an ex-Sprint in-store technician, the lady was bullshitting.
Product F(RED) said:
As an ex-Sprint in-store technician, the lady was bullshitting.
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Why do u think they deactivated his device I mean its back up now but he us getting no data what so ever just voice everything was fine prior to getting deactivated
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bostonbassman78 said:
Why do u think they deactivated his device I mean its back up now but he us getting no data what so ever just voice everything was fine prior to getting deactivated
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Tell him to do a profile update. Settings -> About Phone -> Sprint updates -> Update Profile (if I remember correctly) and then Update PRL. Otherwise just call up Sprint and tell them he's not getting data and they should be able to refresh his profile from their end. Also, they can't do anything about you rooting your phone as it's yours. If he starts tethering like 50GB a month or something stupid like that, then yeah there's an issue. But I'm assume it's normal usage. Why he even bothered telling the lady his phone is rooted is beyond me...No offense, but that was pretty stupid.
Product F(RED) said:
Tell him to do a profile update. Settings -> About Phone -> Sprint updates -> Update Profile (if I remember correctly) and then Update PRL. Otherwise just call up Sprint and tell them he's not getting data and they should be able to refresh his profile from their end. Also, they can't do anything about you rooting your phone as it's yours. If he starts tethering like 50GB a month or something stupid like that, then yeah there's an issue. But I'm assume it's normal usage. Why he even bothered telling the lady his phone is rooted is beyond me...No offense, but that was pretty stupid.
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I sent him the link for this thread so he should be on here soon
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bostonbassman78 said:
I sent him the link for this thread so he should be on here soon
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I heard it's not so good in south florida with sprint.
Charybdisan said:
I heard it's not so good in south florida with sprint.
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It's not so good anywhere unless you're in their LTE areas. Their coverage is fine, voice and text is fine. Their data is GARBAGE.
Product F(RED) said:
It's not so good anywhere unless you're in their LTE areas. Their coverage is fine, voice and text is fine. Their data is GARBAGE.
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He should be on in a minute or two if you could pls stay on he wants to pick your brain he said he tried that profile thing didn't work he said
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Product F(RED) said:
As an ex-Sprint in-store technician, the lady was bullshitting.
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Hey what's up guys? I'm the guy with the Sprint issues. It makes absolutely no sense to me at all why they would care about my device but the way she made it sound was that Sprint cannot restore my 3g data because my device was rooted. She told me that my best bet would be to flash back to stop and start over. She concluded with an offer to follow up with me after I flashed back to stock and she could rectify the data situation then. Call me crazy but I think I want the opinion of the guys who know what's going on and not the one of the chick reading off her computer screen. Any help on this would be greatly appreciated.
bigweezy1212 said:
Hey what's up guys? I'm the guy with the Sprint issues. It makes absolutely no sense to me at all why they would care about my device but the way she made it sound was that Sprint cannot restore my 3g data because my device was rooted. She told me that my best bet would be to flash back to stop and start over. She concluded with an offer to follow up with me after I flashed back to stock and she could rectify the data situation then. Call me crazy but I think I want the opinion of the guys who know what's going on and not the one of the chick reading off her computer screen. Any help on this would be greatly appreciated.
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Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
Product F(RED) said:
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
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He is on the toroplus ROM from teameos I'm gonna assume the most recent one
Sent from my Galaxy Nexus using xda premium
Product F(RED) said:
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
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I asked her if there were going to be notes on my account mentioning it being rooted and she said yes but she said she was putting another note stating that the phone was being returned to stock. So I don't know. I'm learning and the main thing I'm learning is that the more I try to learn about this ****, the worse it's getting. The thing I hate the most is that this is a way to break away from the communist machine that is Sprint but somehow they still have me by the balls.
bostonbassman78 said:
He is on the toroplus ROM from teameos I'm gonna assume the most recent one
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I am also on the toro ROM on my Verizon Gnex and I have no issue's like that
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bigweezy1212 said:
I asked her if there were going to be notes on my account mentioning it being rooted and she said yes but she said she was putting another note stating that the phone was being returned to stock. So I don't know. I'm learning and the main thing I'm learning is that the more I try to learn about this ****, the worse it's getting. The thing I hate the most is that this is a way to break away from the communist machine that is Sprint but somehow they still have me by the balls.
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Technician notes are different from account notes, so if you were to go into a store for a repair I'm sure they wouldn't see that. Try reactivating your phone. Call Sprint, tell them:
"I called a while ago because I was having issues with data. A rep told me to punch in a code in the dialer and he also gave me the MSL code for my phone, but I can't find where I wrote it down. Do you mind telling me how to re-do the Handsfree Activation?"
Follow the instructions and see if that works. If nothing comes up on the dialer when you punch in the code, your ROM doesn't have Handsfree-Activation included. Try going to a stock ROM or ROM that has the Sprint menus in it.
Product F(RED) said:
Technician notes are different from account notes, so if you were to go into a store for a repair I'm sure they wouldn't see that. Try reactivating your phone. Call Sprint, tell them:
"I called a while ago because I was having issues with data. A rep told me to punch in a code in the dialer and he also gave me the MSL code for my phone, but I can't find where I wrote it down. Do you mind telling me how to re-do the Handsfree Activation?"
Follow the instructions and see if that works. If nothing comes up on the dialer when you punch in the code, your ROM doesn't have Handsfree-Activation included. Try going to a stock ROM or ROM that has the Sprint menus in it.
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I'm gonna have to jump on this first thing in the morning. Thanks for the advice. I will post any results on this thread as they unfold.
I would go as far to say it would be illegal for the phone company to cut you off for tethering a device that you own. (There are apps such as FoxFi that bypass the 'tethering tax' mobile networks try to claim) However, as someone said previously if you are downloading heavily then I guess they could cut you off for that.
At T-Mobile, NO such policy of cutting you off exists and they rely solely on throttling and packet shaping.
Doddster said:
I would go as far to say it would be illegal for the phone company to cut you off for tethering a device that you own. (There are apps such as FoxFi that bypass the 'tethering tax' mobile networks try to claim) However, as someone said previously if you are downloading heavily then I guess they could cut you off for that.
At T-Mobile, NO such policy of cutting you off exists and they rely solely on throttling and packet shaping.
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Thing is, he barely knows what he's doing. He's rooted and ROM'd but that's it. He's new to this whole thing. I don't even think he was tethering; I was just using it as an example for why a phone company wouldn't want you rooting their devices. But yeah I agree, you can't get cut off for modifying your device like that unless it was doing something that it logically should not be able to do (like if you were using it as a 24/7 server to host a website or something crazy).
Product F(RED) said:
Thing is, he barely knows what he's doing. He's rooted and ROM'd but that's it. He's new to this whole thing. I don't even think he was tethering; I was just using it as an example for why a phone company wouldn't want you rooting their devices. But yeah I agree, you can't get cut off for modifying your device like that unless it was doing something that it logically should not be able to do (like if you were using it as a 24/7 server to host a website or something crazy).
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Well it got worse now his phone is telling that command droid is not working any thoughts on this and is there a way to get back to stock
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