Fyi, I see people complain about the battery cover. Htc will replace it for free. They know about how difficult it its.
Sent from my Inspire 4G using XDA Premium App
substance12 said:
Fyi, I see people complain about the battery cover. Htc will replace it for free. They know about how difficult it its.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
Thanks. Do we have to send the old one back?
kirk123 said:
Thanks. Do we have to send the old one back?
Click to expand...
Click to collapse
Nope! They're being really cool about just handing them out.
cblock214 said:
Nope! They're being really cool about just handing them out.
Click to expand...
Click to collapse
Do you have a contact number or website/email address so I can contact them? Mine has a slight bulge and its annoying.
kirk123 said:
Do you have a contact number or website/email address so I can contact them? Mine has a slight bulge and its annoying.
Click to expand...
Click to collapse
I think it's (425) 861-9174. All they ask for is your IMEI and a mailing address. So I'm betting there's a limit of how many you can get.
Do you think they'll also replace the SD/SIM cover? Mine is creaky to the touch and doesn't seem like it fits too well.
ShotSkydiver said:
Do you think they'll also replace the SD/SIM cover? Mine is creaky to the touch and doesn't seem like it fits too well.
Click to expand...
Click to collapse
I didn't ask for one, but the rep was telling me about how they just got an email about how users were complaining about broken battery covers and I think he even said SIM covers too. Wouldn't hurt to ask, but let us know if they do if you call.
ShotSkydiver said:
Do you think they'll also replace the SD/SIM cover? Mine is creaky to the touch and doesn't seem like it fits too well.
Click to expand...
Click to collapse
Mine is the same way. One part sticks out a bit to far and it kinda bothers me. May give them a call tomorrow.
Thanks. Will give it a shot tomorrow.
Sent from the moon using XDA App
ShotSkydiver said:
Do you think they'll also replace the SD/SIM cover? Mine is creaky to the touch and doesn't seem like it fits too well.
Click to expand...
Click to collapse
I think eventually. The Guy I spoke with said that they were still working on a redesign.
Sent from my Inspire 4G using XDA Premium App
Great help. Thanks field sharing the information.
Sent from my HTC Inspire 4G using XDA Premium App
Think ill call and order a spare in case mine breaks.
has anyone confirmed this? also about the SD cover?
If someone wants to try emailing them, here is their email address: [email protected]
I just emailed them and when they reply, ill update this post with more info on what they say.
I requested them to send me both covers. My battery cover is all messed up from removing it too much and my SIM/SD card is missing the tabs that keep it flush with the body of the phone.
I'm still not sure how such a poor design got past R&D, and field testing...
Just got off the phone with them. Told them that my phone is unusable because the cover is broken and the battery keeps falling out. I also told them that my sim cover is bent. FREE overnight shipping on both of them. I was surprised at how great HTC customer service is.
pachkamil said:
Just got off the phone with them. Told them that my phone is unusable because the cover is broken and the battery keeps falling out. I also told them that my sim cover is bent. FREE overnight shipping on both of them. I was surprised at how great HTC customer service is.
Click to expand...
Click to collapse
Yup! Same here. They are really friendly and quick to resolve the problem. Mine are on their way too!
pachkamil said:
Just got off the phone with them. Told them that my phone is unusable because the cover is broken and the battery keeps falling out. I also told them that my sim cover is bent. FREE overnight shipping on both of them. I was surprised at how great HTC customer service is.
Click to expand...
Click to collapse
Awesome news! With the rumors of redesigns in the works, I think I'll just hold out until those get released. I have a case holding my phone together pretty well right now haha
Did they mention if there was a limit of how many they can send you? One time deal?
cblock214 said:
I think it's (425) 861-9174. All they ask for is your IMEI and a mailing address. So I'm betting there's a limit of how many you can get.
Click to expand...
Click to collapse
I just tried calling that number and I get the message that that number is no longer in service. I called the 1-800 number and they hooked me up. But they told me it'll take between 2-3 business days. I'll just keep my old one as a backup. The customer service was very nice and professional also.
plmiller0905 said:
I just tried calling that number and I get the message that that number is no longer in service. I called the 1-800 number and they hooked me up. But they told me it'll take between 2-3 business days. I'll just keep my old one as a backup. The customer service was very nice and professional also.
Click to expand...
Click to collapse
Here is their main number incase someone else needs it. Not sure why that number stopped working.
866-449-8358 7 days a week 6am to 1am Eastern Time
Related
Ok so I know it has been talked about but I would like to know if anyone has tried to make one. Just did a quick search and those sim covers are quite pricey. ~$20 being the cheapest on eBay. Any ideas? I saw the ONLY case with it built in but that is also pricey ~$30
Thanks
Tommy
Can you post a link to what you found
Simba501 said:
Can you post a link to what you found
Click to expand...
Click to collapse
I actually can't yet I need 8 posts one more real post and I will. haha
ok here it is
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330536443643&ssPageName=STRK:MEWAX:IT
Found another one for $13
http://mobile.brando.com/htc-desire-hd-replacement-bottom-cover_p06383c1378d039.html
not a sim-kickstand, but this is the closest i've seen to a kickstand case.
Slightly cheaper than cortez's link for anyone looking to save a few bucks: http://www.mobilefun.co.uk/htc-desire-hd-hard-case-with-kickstand-hc-k550-p27766.htm
Focustom said:
ok here it is
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330536443643&ssPageName=STRK:MEWAX:IT
Found another one for $13
http://mobile.brando.com/htc-desire-hd-replacement-bottom-cover_p06383c1378d039.html
Click to expand...
Click to collapse
If you need this part, HTC now has them in stock and will send for free by calling 1-888-716-3594, 8 am to 8 pm EST, 7 days a week.
bella92108 said:
If you need this part, HTC now has them in stock and will send for free by calling 1-888-716-3594, 8 am to 8 pm EST, 7 days a week.
Click to expand...
Click to collapse
Dude no way! That's amazing. That makes me like HTC even more. I'll have to give them a call as soon as my phone actually arrives. It's "lost" as of right now thanks to Fedex.
Focustom said:
Dude no way! That's amazing. That makes me like HTC even more. I'll have to give them a call as soon as my phone actually arrives. It's "lost" as of right now thanks to Fedex.
Click to expand...
Click to collapse
Yeah they're very nice. I bought 2 inspires and they sent me 2 battery doors and two "improved" sim doors. Battery doors came and sim doors say out for delivery tomorrow.
bella92108 said:
Yeah they're very nice. I bought 2 inspires and they sent me 2 battery doors and two "improved" sim doors. Battery doors came and sim doors say out for delivery tomorrow.
Click to expand...
Click to collapse
WOW! I'm going to call them tomorrow to get both!
Focustom said:
WOW! I'm going to call them tomorrow to get both!
Click to expand...
Click to collapse
Cool yeah all they need is serial number or IMEI.
Service like theirs goes a LONG way with me when I think to buy my next phone or maybe a tablet this summer
bella92108 said:
Cool yeah all they need is serial number or IMEI.
Service like theirs goes a LONG way with me when I think to buy my next phone or maybe a tablet this summer
Click to expand...
Click to collapse
Yeah man for sure. Customer service is key for me.
Anybody know what's different about the "improved" sim doors?
Sent from my Desire HD using XDA Premium App
Hey what did you guys say when you called, I would like to get a new battery door cuz the lady at ATT messed up two of the little nubs that hold mine on. Thanks
footbal9584 said:
Hey what did you guys say when you called, I would like to get a new battery door cuz the lady at ATT messed up two of the little nubs that hold mine on. Thanks
Click to expand...
Click to collapse
I said mine broke. They know they're thin. Supposedly the replacement is stronger.
If you own a OB Defender you can use the holster as a stand..works perfect!
lcw90 said:
If you own a OB Defender you can use the holster as a stand..works perfect!
Click to expand...
Click to collapse
Then you could also throw in against a wall and it would be fine I just want a slim phone now. I've been running the OB Defender on my iPhone 4 and its like a brick. I may be picking up that case with the kickstand built in that has been talked about in the case thread but I think it would be awesome to custom fab a stand in the sim door.
Focustom said:
but I think it would be awesome to custom fab a stand in the sim door.
Click to expand...
Click to collapse
+1. I would buy something like that... (If it looks good and doesn't add too much bulk.)
I'm surprised there are not more cases with built-in kickstands...
javanutsy said:
+1. I would buy something like that... (If it looks good and doesn't add too much bulk.)
I'm surprised there are not more cases with built-in kickstands...
Click to expand...
Click to collapse
Seriously? Because ONE phone out of hundreds builds in a kickstand it should become the norm? LOL.
Really tho, It's not something I think most people want to add bulk to their case for. Sure there's a market for it, but not enough to justify most making it. There are tons of pocket stands (even some that fold up into a credit card) available on eBay. I don't regularly sit in front of my 4" phone to watch things long enough to warrant having a stand, tho.
bella92108 said:
Seriously? Because ONE phone out of hundreds builds in a kickstand it should become the norm? LOL.
Click to expand...
Click to collapse
Agreed however when you get an "updated" version of a phone that has a kickstand it's kind of a bummer when it's not an option. I can honestly say i've never really had the need for a kickstand but having it available is definitely a nice thing.
So I don't live in the US but I'm in need of a new battery door for the G2X.
Does anyone know where I can buy? Can't seem to find any on ebay.
Thanks
that my friend is going to be hard to find, people just dont sell g2x battery doors....go thru lg best bet
Keep me updated please! The plastic clear window part where it says 8MP broke.
I need a replacement too!
sweepstakes said:
So I don't live in the US but I'm in need of a new battery door for the G2X.
Does anyone know where I can buy? Can't seem to find any on ebay.
Thanks
Click to expand...
Click to collapse
I found this in another thread: http://www.globaldirectparts.com/LG-Star-P990-Optimus-2X-Battery-Door-p/lg970940.htm
Might be out of stock at the moment but at least they sell them.
called LG ordered one for 31 dollars
qqyycchh said:
called LG ordered one for 31 dollars
Click to expand...
Click to collapse
$31 For a back cover. WOW!!!
Sent from my LG-P999 using XDA Premium App
qqyycchh said:
called LG ordered one for 31 dollars
Click to expand...
Click to collapse
$31.00 -- damn--that's ugly, did you ask what size jar of vasoline comes with that? probably the one with sand blended in
baldwinguy77 said:
I found this in another thread: http://www.globaldirectparts.com/LG-Star-P990-Optimus-2X-Battery-Door-p/lg970940.htm
Might be out of stock at the moment but at least they sell them.
Click to expand...
Click to collapse
Can only buy a minimum of 5..
Looks like I'll have to call LG. Hope they don't charge me $31
Thanks for the replies. I'll let you all know what happens
I am in the same dilemma. Extended 3500ma batteries and covers for P900/999 are available on eBay for around 11-15, so I am going to go that way I guess.
Hard to believe the regular covers are so scarce.
espooge said:
I am in the same dilemma. Extended 3500ma batteries and covers for P900/999 are available on eBay for around 11-15, so I am going to go that way I guess.
Hard to believe the regular covers are so scarce.
Click to expand...
Click to collapse
Did you try complaining a little bit because ive seen somewhere on this forum where someone got one from lg for free because they brought up all the other issues
Sent from my LG-P999 using XDA App
Chinavasion.com
Sent from my LG-P999 using XDA Premium App
dayipm09 said:
Chinavasion.com
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Nothing
baldwinguy77 said:
I found this in another thread: http://www.globaldirectparts.com/LG-Star-P990-Optimus-2X-Battery-Door-p/lg970940.htm
Might be out of stock at the moment but at least they sell them.
Click to expand...
Click to collapse
Aren't the dimensions of the p990 slightly different than the p999?
Sent from my LG-P999 using XDA App
If you think $31 is bad.
I just called up LG (Or the independent company that takes care of all the LG spare parts in Australia). They wanted 45AUD
There is no way im paying $45 for a piece of plastic with the word google on it.
Hey all
For those that have managed to get a battery door from T-mobile: How much did it cost?
I've read that many have managed to get them for free. Would anyone be willing to get one for me and ship to Aus?
I'll cover shipping and will even add some cash on top for your troubles (provided it doesn't cost more than $45!)
Thanks
sweepstakes said:
Hey all
For those that have managed to get a battery door from T-mobile: How much did it cost?
I've read that many have managed to get them for free. Would anyone be willing to get one for me and ship to Aus?
I'll cover shipping and will even add some cash on top for your troubles (provided it doesn't cost more than $45!)
Thanks
Click to expand...
Click to collapse
I'll see if i can get one from my carrier here in canada and report back
Sent from somewhere with something using tapatalk
mr mystery said:
I'll see if i can get one from my carrier here in canada and report back
Sent from somewhere with something using tapatalk
Click to expand...
Click to collapse
Hey,
Thanks for the reply.
Did you have any luck with this?
Thanks
I finally recieved the email from the company that had them on backorder. Not only have they clarified that these are only for wholesale customers, but the price went up to $30. from about $12.
I've got two now, so don't need one anymore. Just a heads up.
sweepstakes said:
Hey,
Thanks for the reply.
Did you have any luck with this?
Thanks
Click to expand...
Click to collapse
I sort of struck out, they told me to go to a service center for a swap and to bring my "broken" door. Mines not broken so...
I will go to the service center when I'm in the area however and see what I can do.
ickster said:
I finally recieved the email from the company that had them on backorder. Not only have they clarified that these are only for wholesale customers, but the price went up to $30. from about $12.
I've got two now, so don't need one anymore. Just a heads up.
Click to expand...
Click to collapse
Thanks for the heads up. Sucks that it's wholesale only.
How much including shipping for your spare one?
mr mystery said:
I sort of struck out, they told me to go to a service center for a swap and to bring my "broken" door. Mines not broken so...
I will go to the service center when I'm in the area however and see what I can do.
Click to expand...
Click to collapse
Hey man, much appreciated. However, if it becomes too much of a hassle just don't worry about it. Will probably end up buying an extended battery.
Thanks all.
Thinking of getting a warranty on my phone, They told me it would cost me 20 dollars, and that I wouldnt be getting a "New" one it would be "Refurbished", I'm alittle outraged by that.. considering I signed on for another 2 years and bought the phone for $265.00.. My power button is sticking and I can't stand it.. is their anything I can do to fix this? The phone works just fine.. Minus the power button..
xamadeix said:
Thinking of getting a warranty on my phone, They told me it would cost me 20 dollars, and that I wouldnt be getting a "New" one it would be "Refurbished", I'm alittle outraged by that.. considering I signed on for another 2 years and bought the phone for $265.00.. My power button is sticking and I can't stand it.. is their anything I can do to fix this? The phone works just fine.. Minus the power button..
Click to expand...
Click to collapse
If its the power button, call HTC and get a new back cover. Tell them about the power button problem and they will send you a back cover free. You can get a 1 time replacement part on every part of our phone from them.
Lakeshow423 said:
If its the power button, call HTC and get a new back cover. Tell them about the power button problem and they will send you a back cover free. You can get a 1 time replacement part on every part of our phone from them.
Click to expand...
Click to collapse
I will do that, Are you sure that will fix the issue at hand though?
xamadeix said:
I will do that, Are you sure that will fix the issue at hand though?
Click to expand...
Click to collapse
It's worth a try. And if it doesn't solve the problem, you will have a spare (if they don't request your cc number/send your old cover back)
¤Roses are red,
Violets are blue,
And you lost the game¤
xamadeix said:
I will do that, Are you sure that will fix the issue at hand though?
Click to expand...
Click to collapse
I just opened up my phone to make sure and the power button is part of the back cover. I think it would fix your problem.
Lakeshow423 said:
I just opened up my phone to make sure and the power button is part of the back cover. I think it would fix your problem.
Click to expand...
Click to collapse
Alright cool, cause from what i see it's attached to the backpanel, maybe some junk got in there, I've tried locking the phone without the panel and it works fine, so it must be the backpanel
htc will send us a part of the phone if its defected? will it be free? cuz i barely got my phone for a week or so and the volume and power buttons are a little sticky and they are movealbe around. should i call and get a free backcover?
g1user101 said:
htc will send us a part of the phone if its defected? will it be free? cuz i barely got my phone for a week or so and the volume and power buttons are a little sticky and they are movealbe around. should i call and get a free backcover?
Click to expand...
Click to collapse
Yup they will. I got a extra backover in my drawer from them.
ha sorry to ask this, but what is htc's number? and when i call them, what do i say?
g1user101 said:
ha sorry to ask this, but what is htc's number? and when i call them, what do i say?
Click to expand...
Click to collapse
425-679-5318 They are in Washington. Tell them about the volume rocker getting stuck and/or falling off. Tell them you want a new back to fix the problem.
yeah they will send it got mine never use it just brand new in the pack
stupid lady told me that i had to send mine in first then they will send a new one to me. i cant do that. or provide a credit card with a dollar and i dotn have a card. they wont send it to me for free!
g1user101 said:
stupid lady told me that i had to send mine in first then they will send a new one to me. i cant do that. or provide a credit card with a dollar and i dotn have a card. they wont send it to me for free!
Click to expand...
Click to collapse
Try calling again you might get a different person. Tell them you can't be without your phone, you use it for buisness. If they still insist on you sending your cover first just keep arguing but don't be a **** lol.
Lakeshow423 said:
Try calling again you might get a different person. Tell them you can't be without your phone, you use it for buisness. If they still insist on you sending your cover first just keep arguing but don't be a **** lol.
Click to expand...
Click to collapse
i got to that part. she agreed with sending me the backcover first. but i had to provide a $1 on credit or debit. which i dont have one. i thought they would just send it for free without me giving them anything? and the number u posted in washington is closed. ha. their open mon.-friday only.
g1user101 said:
i got to that part. she agreed with sending me the backcover first. but i had to provide a $1 on credit or debit. which i dont have one. i thought they would just send it for free without me giving them anything? and the number u posted in washington is closed. ha. their open mon.-friday only.
Click to expand...
Click to collapse
That was before someone reported it to HTC as fraud. A bunch of users got one for no reason and someone decided to just tell HTC about it.
aNYthing24 said:
That was before someone reported it to HTC as fraud. A bunch of users got one for no reason and someone decided to just tell HTC about it.
Click to expand...
Click to collapse
so i cant get another replacement for free anymore? damn. it costs like 30 on ebay! and im only 16 so. haha
g1user101 said:
so i cant get another replacement for free anymore? damn. it costs like 30 on ebay! and im only 16 so. haha
Click to expand...
Click to collapse
Yeah not anymore. It sucks for people with an actual issue.
aNYthing24 said:
Yeah not anymore. It sucks for people with an actual issue.
Click to expand...
Click to collapse
f**k!! lol. i actually need it ha. i guess ill try to keep calling to get it for free. or find someone with a credit card and do the 1 dollar thing
g1user101 said:
f**k!! lol. i actually need it ha. i guess ill try to keep calling to get it for free. or find someone with a credit card and do the 1 dollar thing
Click to expand...
Click to collapse
How about your parents, or get a pre paid credit card and use that.
yep, after everyone found out you could get a free replacement people were calling HTC to get one even though they didn't need it. Now HTC requires you to put a CC on hold & send in your old one.
Well I switched from an iPhone 4 to the Nexus S (Nexus S is better) but I used a micro-sim adaptor but when I took it out one day it took a pin with it. I called Samsung and they said they don't do repairs like that so where in Canada can I get this repaired? I would love any advice. Thanks!
- Ryan
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
malikadnanm said:
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Well one of the pins is shorter and one is completely missing so I guess I was not as lucky as you haha. Do you think I could take it to somewhere like Best Buy and just pay to repair it? Or will I have to go to a speciality cell phone repair place?
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
BrianDigital said:
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
Click to expand...
Click to collapse
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
malikadnanm said:
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
RBSIS said:
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
Click to expand...
Click to collapse
Good luck man
Sent from my Nexus S using XDA App
Sorry for the bump but I still have not found a solution to this and I'm looking for any suggestions.
This is probably your best option right now:
http://forum.xda-developers.com/showthread.php?t=985733
Other than that, don't think anyone was able to find any replacement unit online.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Lol yeah non physical damage so they will hard reset your phone for free. That sucks man
Sent from my Nexus S 4G using xda premium
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
I just got mine spoiled after returning from a holiday I've tried putting the copper thing back in place and slotting it back but it doesn't work. Now i have to wait till tomorrow to call Samsung support in hope that they will fix it if i pay money because my device has no warranty because it is from Australia and i'm using it in Singapore. Will they accept it to fix it if i pay for the repair?
And can anyone who used aluminium foil or anything to make it work post photos or videos on how to do it? I have no experience in soldering and stuff (15 years old) and i dont know how much foil to put there. Please help me!
RBSIS said:
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
Click to expand...
Click to collapse
Could you please post a video of how you put the strips in? or photos please. I have no idea how much to use and how to place them
yup! i agree plz post photos that we can help
I had similar problem with my Nexus S. I just went to Carphonewarehouse and told them that my sim is not being registering. They have fixed it for free but it took nearly 3 week.
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Your post is kind of contradictory. You say they wont fix it for free. That suggests that YES they will fix it, but not for free. Which makes total sense, since you physically broke the phone yourself. That's not covered under warranty.
But then you go on to say they told you to talk to Rogers. Your post is very confusing.
Rogers is a carrier. If you have some sort of damage plan or replacement coverage they may help you. Otherwise, at best, they're just going to send it Samsung in the first place. More likely, they won't touch it.
Your options are to try to repair it yourself, try a local shop, or try Samsung again. I seriously doubt that they wouldn't repair it, for $$$.
Or get a 3rd party warranty. Although, that would be pretty unethical and possibly illegal, filing a claim for damage that occurred before you signed up for the plan.
shockem said:
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
Click to expand...
Click to collapse
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
forpulse said:
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
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Yeap they got it repaired within a week!
That's disgusting...
It's been 4 months that i have my HTC and all 3 letters on back cover have fallen off...
First fell the T, then H and today i saw C fell off and i didn't even know so all letters are lost...
It's a European model and not in warranty .... I have no plans to buy another mobile for next year.
what a shame HTC, i bought this phone for better build and this is what i get....?
Here is how it looks
its been 4 months here mines all good
Happened to mine as well, and a lot of other people. I contacted HTC by email through their site and told them the letters and the ring around the camera fell off and was very displeased in their build quality. They gave me a new one.
Sent from my SGH-T989 using xda premium
Damn, that sucks man.
I feel for ya, I would be annoyed as well.
I stick to Samsung simply because I have never had any kind of real problems from them. And they are awesome.. But that's beside the point. lol
I can't believe they would make it so that the branding could come off soo easily. :/
Sorry bro.
what do you mean by 3 letters fell off? how is that possible?
homais said:
what do you mean by 3 letters fell off? how is that possible?
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They are a sticker material on the aluminum which gives them a different color than the rest of the metal.
Just warning you guys... Put a transparent rounded small tape on the letters... You could be next victims...
My set is not in warranty... It was imported from Europe... i am in Asia... Do you think Asian guys will exchange it for me for free?
...or put a light coat of clear varnish (or even clear nail polish) over them.
Asian guys might do it for free, Just ask.
Good luck.
Rasa11 said:
Damn, that sucks man.
I feel for ya, I would be annoyed as well.
I stick to Samsung simply because I have never had any kind of real problems from them. And they are awesome.. But that's beside the point. lol
I can't believe they would make it so that the branding could come off soo easily. :/
Sorry bro.
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US Models don't have that.
*insert debranding joke here*
Looks like it's time to buy a case. :x
Not a issue for the Sensation XE, There left dull to go with the rest off the phone =)
the picture is not so clear but, I actually think it looks pretty cool like that.
from the pic it makes it look like there is strips of carbon fiber pieces underneath...
anyway, you said no warranty but have you tried contacting HTC anyway?
maybe they'll hook you up regardless since the product is less then a year old.
if not, look at it this way... you now have a one of a kind, limited edition back cover.
Freshly_Snipes said:
US Models don't have that.
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Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.
Freshly_Snipes said:
US Models don't have that.
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lol...i see .
lilchip85 said:
Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.
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i will do this tomorrow lol
jjdoctor said:
That's disgusting...
It's been 4 months that i have my HTC and all 3 letters on back cover have fallen off...
First fell the T, then H and today i saw C fell off and i didn't even know so all letters are lost...
It's a European model and not in warranty .... I have no plans to buy another mobile for next year.
what a shame HTC, i bought this phone for better build and this is what i get....?
Here is how it looks
Click to expand...
Click to collapse
that looks pretty cool imo
lilchip85 said:
Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.
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Click to collapse
Well mines never seen skin contact seeing as I keep a rubber cover on mine at all times unless I'm changing the battery.
Sent via HTC Sensation 4G using Android 4.0.1
Freshly_Snipes said:
Well mines never seen skin contact seeing as I keep a rubber cover on mine at all times unless I'm changing the battery.
Sent via HTC Sensation 4G using Android 4.0.1
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Yeah the cover helps. I font have one on my mine and its in and out of my pocket at work.
it's not the letters that's my problem, it's the display-glas. scratchy as hell allready. but my htc legend is scratch free
Mine started doing this back in September
http://forum.xda-developers.com/showthread.php?t=1261370