[Q] Pixels? - Eee Pad Transformer Q&A, Help & Troubleshooting

I just picked up my transformer from bestbuy 20 minutes ago and plugged it into the charger and everything. I am super excited considering I saved up the money to buy this product and I just turned 16 today and bought it as a gift from myself.
I read of light bleed issues and such and dead pixels but I was hoping I would not encounter either. I have a b70 model and I have both! I have one small dead pixel in the bottom right hand side of the screen and small light leeks around the frame.
I would like to know if an App that flashes different colors in a small box continuously on the area of a dead pixel would actually cure it? I am currently running pixel curer and would like to know if I should just take the tablet back or give this App some time?
Sent from my Inspire 4G using XDA Premium App

I'd just exchange it for a perfect one as you wanted.
Sent from my Transformer TF101 using Tapatalk

Exchange it. Mine has a small lightbleed area at the bottom that comes and goes.
Its new so get a good one.
LG G2x - 2.3.5 MIUI or CM7.1
Asus Transformer - 3.2 Revolver/Custom Kernel
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Related

anyone got a new batch of g2xs?

hows the lcd bleed? gps lock?
I just got one from Amazon last Thursday with a 5/6/11 date stamp on the back of the box (label with all the bar codes). Battery date stamp is 4/19/11.
Screen bleed is almost non-existent. There is a tiny, TINY bit on the right side of the screen, but you have to hold the phone at an extreme angle to see it at all. Totally invisible 99.99% of the time.
GPS seems to work fine on both stock build and EaglesBlood 1.0.4 FROYO (staying away from Gingerbread builds until all that nonsense stabilizes).
Yes please let us know!! I've been waiting for this issue to get taken care of and since TMO isn't getting the Galaxy S2 the next phone to look at is the Hercules but thats in Sept!!!!
I just bought two on Saturday from T-Mobile store and both of them are are 5/14/2011.
The GPS is pretty quick. Almost instant to a few seconds.
I have screen bleed on the top corners. It's not that bad, but pretty obvious when watching YouTube videos. I just came from a Nexus One (AMOLED) and I'm having second thoughts about the G2x.
I just called my local T-Mobile store and they said their latest batch is dated 5/18/11 so I'm going down there tonight to check it out
Sent from my LG-P999 using XDA App
Got one w/ a build date of 5/16.
Minimal screen bleed in corners (like most LCDs), but I only notice it on the power on and off sequences. GPS is fantastic. No random reboots yet (had it since Friday). Good battery life for my normal usage.
same screen bleed issue..
Waiting for my 3rd replacement......
Im just gonna get the sensation fi I get screenbleed on the new g2x
The glacier has no screen bleed issues. I had the G2x and returned it same day. I just bought the mt4g and I'm loving it.
Sent from my HTC Glacier using XDA App
Looking at the pics in other threads, my lcd flat panel for my computer has screen bleed at each corner, and is only noticable on back background. It was previously used for business and on for many hours each day.
Just saying, I have a feeling its part manufacturing process, and part screen technology since some people its minimal and for some its worse.
Sent from my HTC Vision using XDA App
PureH2O said:
The glacier has no screen bleed issues. I had the G2x and returned it same day. I just bought the mt4g and I'm loving it.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
mt4g has LCD issues too.
http://forum.xda-developers.com/showthread.php?t=863679&highlight=bad+screen
nightf0x said:
mt4g has LCD issues too.
http://forum.xda-developers.com/showthread.php?t=863679&highlight=bad+screen
Click to expand...
Click to collapse
The my4g is not really a screen issue is just they were shipping the phones with 2 different types of lcd I think one was super LCD and other was just regular LCD .....the phone.e was made by 2 different regions or something ......I had the mt4g with the regular and I changed it for the super LCD one .....but wasn't really a defect at all ........
Sent from my LG-P999 using XDA App

[Q] Advice on wether to get a refund or replacement

Hey guys,
I am returning my tablet for the 2nd time to amazon as it has severe light bleeding and the sound is seriously messed up because the bezel slipped. I was originally just going to get another transformer, but now I'm thinking, should I wait for the next generation of tablets? Like asus' kal-el tablet? Or should I just get a replacement then sell this when the next generation comes out and buy one of those. I don't really need the tablet for anything and the numerous little problems and bugs really annoy me.
Thanks for your advice!
I'm actually having the same thoughts... :/ this is my second one as well and it is giving me the same light bleed issues. Should I try again for another one? Or just return it...?
I think if moderate light bleed is your only problem, think carefully about returning it. I'm returning mine cause I cant listen to audio with headphones. But the newest batch (B06) has supposedly fixed light bleed problems
Mine is a b06 and has a minor light bleed. Nothing important.
What is your serial numbers first 3 digits.
Sent from my U20i using XDA Premium App
It is B40
Silly xda charachter requirement
If you have the ability to get a refund I would suggest you do it. I am seriously disappointing with mine but unfortunately I cannot get a refund, only an exchange.
My honest feeling over the past few years is that the technology is just not there. It isn't ever going to be flawless I understand as I work in software but some of these issues just seem to be poor QC or just cheap parts. The screen issue sucks and I don't think ASUS has done anything to fix it.
My buddies Samsung seems flawless and I wish I could get one of those but in general Android for Tabs still has a way to go. If you don't need one, I would wait for future generations but it will always be an issue pushing functionality that is cool but just not quite there.
I am unable to find a b60 one...this is my second one and both are b40 and have light bleed all over the bottom and left. I wouldn't mind one little light bleed but I have a few little ones that are annoying when I am in the dark... sigh. Will these light bleeds get worse over time if I don't return it for a perfect one or will it stay like this? Whatdobyou guys think?
Sent from my Transformer TF101 using Tapatalk
My B60 has some bad light bleeds and its my second from amazon. So im in the same refund or replacement boat.
Got 3rd unit(replacement) yesterday from amazon and I can say the light bleeds are very minimal and the internet seems much faster. But I have noticed a bright spot on the screen with lighter colors. Cant asus make unit without problems.

Strange Line on the Screen

Not sure how to explain the problem and if I had a better camera I would take a picture to illustrate.
I've had my TF700 for about 3 days now and just noticed a 1 pixel wide line that is about 1.5 inches long, running horizontally about 1/3 of the way down from the top when holding the tablet with the ASUS logo on the top and is right smack-dab in the center. The line appears on every application so I'm guessing it is a hardware issue. The line is most noticeable when the screen is displaying a white background. Yet, all the colors are displayed correctly. I can even see the line when the power is off and I'm holding the screen at the right angle in the light. I do have a Zagg screen protector on the tablet but I don't want to take it off to see if that is problem.
Anyway, I was wondering if anyone else has the same problem and should I get the tablet replaced?
Ok there are some pictures that I took hopefully the line is apparent on them.
Anyone else experiencing this? (note the redbox is not the problem, but where the problem is located.)
That would drive me crazy - I would definitely return for a new one or RMA (depending on how long ago you purchased it)... That is *not* normal....
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I've JUST got this, down the left side on my 2 day old tab. I believe it is because my screen is seated badly and probably has been the insides somehow. Contacted amazon.de they will replace it as they have stock now.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
As I examine the screen closer, I'm seeing a bunch of these lines. Sucks big time. Well it's going back.

Defective Tablets from Amazon?

Hi all,
The Infinity is my first tablet and I was thrilled when I was finally able to order one and it shipped out. The first night I had it I noticed that it had arrived with a couple scratches on the side and there was unpainted surface showing. I emailed Amazon about this and they offered to either refund 20% of my purchase or replace the tablet. While still deciding which road to take, I noticed that my screen was separating from the metal body at the bottom of the tablet (near the dock connector). I returned it and received a new one promptly.
Unfortunately my new one is also defective. When you hold the screen in landscape the right side of the screen is loose and makes a clicking sound when you grab onto it (actually more annoying than what was wrong with the first tablet). Amazon suggested to check with ASUS. ASUS only offered to have me send it in to be serviced (not replaced) and that I would have to pay shipping.
Do I now return this tablet to Amazon again and hope that I finally get a well constructed tablet? Are ASUS tablets always this hit or miss in terms of their quality?
Clicking by the speaker is "normal". Mine doesn't click but feels slightly separated there. No other problems at all with mine. Got it at B&H.
Sent from my Galaxy Nexus using xda app-developers app
NickS VR4 said:
Clicking by the speaker is "normal". Mine doesn't click but feels slightly separated there. No other problems at all with mine. Got it at B&H.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
It's just frustrating that this one is clicking at the speaker when the first tablet had other problems but no clicking (I still have them both in my possession so I checked to make sure I hadn't just accidentally not noticed it)
It's a somewhat weaker spot on the backside that many units suffer from (I haven't spotted it so far on mine). As fr as the reports go, it does not impact norml usage, so I guess it is okay. (Nonetheless, on a tablet priced as the TF700 is, I should expect the esign to be thought through a little better.)
Sent from my ASUS Transformer Pad TF700T
MartyHulskemper said:
It's a somewhat weaker spot on the backside that many units suffer from (I haven't spotted it so far on mine). As fr as the reports go, it does not impact norml usage, so I guess it is okay. (Nonetheless, on a tablet priced as the TF700 is, I should expect the esign to be thought through a little better.)
Sent from my ASUS Transformer Pad TF700T
Click to expand...
Click to collapse
My initial tablet had a very small amount of screen give near the speaker. But this loud audible clicking seems a bit much to tolerate. While I can still use the tablet normally, it sure is annoying to hear it click every time I move my hand.
I've uploaded a video to show the clicking:
gakirby said:
My initial tablet had a very small amount of screen give near the speaker. But this loud audible clicking seems a bit much to tolerate. While I can still use the tablet normally, it sure is annoying to hear it click every time I move my hand.
I've uploaded a video to show the clicking:
Click to expand...
Click to collapse
That sucks. Sorry. Mine seems to be OK except for a touch of light bleeding which I may just fix myself once some teardown videos show up.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
gakirby said:
My initial tablet had a very small amount of screen give near the speaker. But this loud audible clicking seems a bit much to tolerate. While I can still use the tablet normally, it sure is annoying to hear it click every time I move my hand.
I've uploaded a video to show the clicking:
Click to expand...
Click to collapse
That's really aweful. I'd return it for sure. I'm getting mine from BestBuy on Monday...I hope I don't have any such issues.
Mine clicks too. I find it more of a feature though because it gives me a strange sort of satisfaction to constantly press it. Maybe it's just me.
jdeoxys said:
Mine clicks too. I find it more of a feature though because it gives me a strange sort of satisfaction to constantly press it. Maybe it's just me.
Click to expand...
Click to collapse
Like popping bubble packing... it's addictive!
I ordered my amethyst one from Amazon. Structurally, the tablet is very sound. No separation or weaknesses.
But I do have some notable backlight bleed that you can see in the backlight bleed thread.
http://forum.xda-developers.com/showpost.php?p=29335840&postcount=7
I am also experiencing two audio problems: electronic squealing from the headphone jack when watching movies with BS Player and MX player. It is a moderately loud continuous "beeep.......beep.....beeeeeep....beeeeep....beeep.....beep" that is audible at normal volumes and when the volume is muted. Wear headphones, watch an mkv video file, and let me know if you hear this. I also have serious bluetooth audio lag. If I use a bluetooth headset instead of stereo headphones, I don't hear any squealing, but the sound is at least 1-2 seconds behind the video.
As a comparison, neither my Galaxy Tab 10.1 or my Galaxy Nexus have any of these issues. No backlight bleed, squealing, or bluetooth lag. I can live with the backlight bleed on the Infinity if the two audio issues can be fixed. Otherwise, I will need to return this unit. Almost everything else about this tablet is stellar, so I would hate to return it.
Update
Received tablet number three today from Amazon. This one makes the clicking sound of tablet 2 and has the loose screen of tablet 1. Not sure what to do now.
Do I give up on the Infinity and go to the Nexus 7?
gakirby said:
Received tablet number three today from Amazon. This one makes the clicking sound of tablet 2 and has the loose screen of tablet 1. Not sure what to do now.
Do I give up on the Infinity and go to the Nexus 7?
Click to expand...
Click to collapse
My Nexus 7 had a bad display and died within an hour of unboxing. Just ordered my TF700. Fingers crossed.
Wow that clicking is serious and that gap is definitely a defect. I'm starting to think I should have kept the first Infinity I had I had only minimal movement from the screen and no click. Hope the second doesn't have any issues. That click is serious lol.
Sent from my LG-P999 using xda premium
I got mine from Amazon the day after release. No problems that I can tell. Mine probably came from the Phoenix warehouse.
...sent from Infinity
PaulQ602 said:
I got mine from Amazon the day after release. No problems that I can tell. Mine probably came from the Phoenix warehouse.
...sent from Infinity
Click to expand...
Click to collapse
Not sure if the warehouses matter but these are mine:
Tablet 1 (loose screen near left dock connector): Fernley, NV
Tablet 2 (the clicking sound shown in the Youtube video): Whitestown, IN
Tablet 3 (slightly less egregious clicking, AND screen loose near dock connector): Breinigsville, PA
Tablet 4 (?): Shipping soon and arriving tomorrow (I guess when you have 3 defective products they pay extra for Saturday delivery)
Eroc162 said:
Wow that clicking is serious and that gap is definitely a defect. I'm starting to think I should have kept the first Infinity I had I had only minimal movement from the screen and no click. Hope the second doesn't have any issues. That click is serious lol.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
I'm feeling the same way. My first tablet with the loose screen (but no clicking) and the scratches it arrived with is starting to look pretty attractive.
robsw said:
My Nexus 7 had a bad display and died within an hour of unboxing. Just ordered my TF700. Fingers crossed.
Click to expand...
Click to collapse
Hope you have better luck!
yikes...i just ordered mine today. Ill post back with the results. Thanks for the heads up!
my unit came from amazon. no scratches. no clicks. no big hairy flies gnawing at my fingers. file under "lucky", i guess (hoping i'm not jinxing it!).
fwiw,
doody!
canceled my order from amazon
Bought mine from amazon.de, which had screen separation and a dead love of pixels after a day, told them and they sent a new one a hour later. I currently have 2 until they send me packaging for the old one haha XD but the new one is perfect condition.very impressed with the service, but less so with the fact they are even sending out dodgy units. Our of interest what serial batch are yours, mine are both c7.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
ishamm said:
Bought mine from amazon.de, which had screen separation and a dead love of pixels after a day, told them and they sent a new one a hour later. I currently have 2 until they send me packaging for the old one haha XD but the new one is perfect condition.very impressed with the service, but less so with the fact they are even sending out dodgy units. Our of interest what serial batch are yours, mine are both c7.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Click to expand...
Click to collapse
First tablet: c6
Second tablet: c7
Third tablet: c7
Fourth tablet: showing up in the next few hours
I am very impressed with Amazon's service. This most recent tablet was overnighted with Saturday delivery, which is far from cheap.

Should I exchange?

Got my Infinity 2 days ago and just noticed a dark blemish in the side of the tablet. It can't be from my palms because I've only used it briefly. Looks like the grey finish is wearing off or the spot was missed when it was sprayed with paint. Other than that, build is excellent. No loose screen, no cracking sound, no dead pixels and minimal light bleed. I don't know if this will progressively get worse with time. Would you guys exchange it or just live with it?
Sent from my GT-I9100 using xda premium
Don't put up with that...
Get rid of it.
Is Asus getting lazy or what?
Yea, that's my take as well. Every tablet i got from them had qc issues.
Sent from my GT-I9100 using xda premium
Just got mine from Amazon today, it has 1 dead pixel, or maybe a tiny speck of dust. It it worth returning for just 1 dead one? Are dead pixels something that can multiply and get worse down the road?
Depending on the cause of the dead pixel, they tend not to spread. Even one would annoy me though. Most TV companies won't take it back over 1 pixel. I have an LCD TV that they wouldn't return because "it's not enough" lol. Is yours in an annoying spot?
It's not in too bad of a spot, towards the upper right corner. I did read through the SquareTrade warranty (haven't bought that yet) and theirs specifies at least 3 dead pixels for return, so maybe that's kind of a standard...
I did just find this video - http://www.youtube.com/watch?v=UnDXpCXPjZ0 so I'll try that "fix" tomorrow
OP apply some CLR to that blemish and you should be good to go.
Honestly, if this is the only problem with your tablet, I wouldn't return it. Seriously, lots of people have reported issues with screen sensitivity, clicking noises on the corner or over the speaker when they press on the glass, issues with the docking station and so on. If all you have is a blemish, live with it. It's on the side of the tablet anyway, it's not going to be seen while you're using it and it most certainly is not causing performance issues. Plus, what if you exchange it and get a unit with one or more of the above problems but no blemish? Is it worth the risk?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Thats OK said:
Don't put up with that...
Get rid of it.
Is Asus getting lazy or what?
Click to expand...
Click to collapse
I can never tell if you're being sarcastic.
free exchange under warranty with asus but they are gonna take 10 days round trip.
Sent from my SGH-T999 using xda app-developers app
use this!!
Alitheia said:
Depending on the cause of the dead pixel, they tend not to spread. Even one would annoy me though. Most TV companies won't take it back over 1 pixel. I have an LCD TV that they wouldn't return because "it's not enough" lol. Is yours in an annoying spot?
Click to expand...
Click to collapse
IMO, at $500 even 1 dead pixel is too many. And, as far as TVs, one pixel won't be seen from a typical viewing distance. A tab, OTOH, is only a couple feet from your eyes...
mywingtophone said:
use this!!
Click to expand...
Click to collapse
Funny...
I really need one of those
The wheel flew off mine last week and hit me in the head.
Sorry for deflecting...won't do it again.
Thanks for the replies guys. Went and got myself some CLR and a buffer today. I'll keep you posted on the progress!
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

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