I just got a replacement from GRIP, which is the insurance provider for third-party retailer GoWireless, because I had a cracked screenand the phone was brand new, right out of the box with all new cables and SD card (I switched the cables with my old ones, and switched my old memory card and put it into the new phone). I was really surprised because I thought I would receive a refurbished phone.
Does Asurion do this? And what is the deductible?
refurbished
100 deductible too
New, if phone no longer availible they will try to offer reman or offer different phone hopefully its the newest one of same model like the incredible then its goes dinc 2.
Sent from my ADR6400L using XDA App
as explained above, 99% of the time its refurbished. meaning there is that 1% chance you could get a new one, but dont cross your fingers.
they did replace my old HD2 with a new HD7 since the HD2's were no longer available.
sucks to... i missed windows mobile 6.5 .................
My rounds with them 100% new or got newer model
Did not miss much with 6.5 still had problems
Sent from my ADR6400L using XDA App
My evo4g was brand new, then when I switched to vzw and had water damage at work I got another thunderbolt new also. Kind of nice having a 2ed 32gb card for my tablet.
When I had my phone replaced by sprint and vze at the stores for a problem those were referbs
sent from my thunderbolt running SHIFTS3NS3, using the XDA premium app
justavillain said:
My evo4g was brand new, then when I switched to vzw and had water damage at work I got another thunderbolt new also. Kind of nice having a 2ed 32gb card for my tablet.
When I had my phone replaced by sprint and vze at the stores for a problem those were referbs
sent from my thunderbolt running SHIFTS3NS3, using the XDA premium app
Click to expand...
Click to collapse
when i exchanged my TB for an Inc 2 i forgot that i took out the 32GB card & had left it connected to my PC.
the guy at best buy never even checked for it(and i forgot until i got home). so then i had the 32 + the 16 that came with the Inc 2.
fun times !
and yes, obviously i have another TB
When I filed an insurance claim with Asurion, they gave me a brand new phone with a new sd card, battery, and charger. Plus I got to keep my sd card, battery, and charger.
Related
My brothers Inspire had the orientation sensor issue so he got it exchanged through warranty since his 30 days was up. The second one also had the issue so he exchanged it again and same with the third one. This time warranty gave him the option to get a different phone. They offered him the samsung captivate, motorolla atrix, and the samsung windows phone 7. He chose the atrix. My thinking is that after the samsung infuse and lg thrill are released that they would be options as well since they are both comparable phones. I might be doing this to get a thrill or infuse.
What insurance company does he have? Most only allow up to 3 devices a year so I'm curious..
Sent from my iPhone using Tapatalk
This only will work with the standard one year device warranty through ATT if u have an iPhone ur out of luck won't work since ATT won't be replacing the defective devices
Sent from my Desire HD using XDA App
projekt1 said:
What insurance company does he have? Most only allow up to 3 devices a year so I'm curious..
Sent from my iPhone using Tapatalk
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Click to collapse
Its the standard at&t one year warrenty. If you exchange a phone 3 times on the fourth time you can ask for a different phone model and they will send you the phone battery and charger and you have to send back just your phone.
pachkamil said:
Its the standard at&t one year warrenty. If you exchange a phone 3 times on the fourth time you can ask for a different phone model and they will send you the phone battery and charger and you have to send back just your phone.
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Click to collapse
but you can only do this once per 2 year contract.
what issue?? the screen orientation huh? I wanna know in case mine has it lol
Hey, I might try breaking my device four times in a row. I hate this Xperia X10 that I have right now, but I'm loving all the freedom that Inspire 4G has to offer. And plus I still have the one-year warranty.
Cool knowing this just in case but too bad he went with the locked down Atrix. :/
I have a Skyrocket, love it! Love the forums here as well! I damaged my phone, got wet, tried to dry it out for a day, called and have a replacement coming from Asurion. My old phone turns on now but doesn't recognize sim card. When I ordered the new phone, I opted without the sim card because I figured it was fine. If I get the replacement phone and the sim card doesn't work in it, can I just go to the AT&T store to get a new one? Does it cost anything? Thanks for any help! I'm new to AT&T
I have gone to an att store. And was given a free sim card. About 4 months ago
Same here.... Was given a free one before I upgraded, then another when I got the rocket.
Thanks for that, I came from Sprint and never dealt with sim cards before. I don't know if the card is damaged or just the phone not reading it. They are charging me $199 for my insurance replacement and said it comes with battery and charger. I hope it's new and not refurbished.
tomtommy306 said:
Same here.... Was given a free one before I upgraded, then another when I got the rocket.
Click to expand...
Click to collapse
Hey tomtommy, I like the bug on your sig! I thought it was real at first, lol!
justintyme2 said:
Hey tomtommy, I like the bug on your sig! I thought it was real at first, lol!
Click to expand...
Click to collapse
Thanks... That's what I was going for..... lol
That's what I figured, lol! Do you think I'm getting a new Skyrocket or a refurbished one? $199 seemed like a alot compared to what I was used to. I'm surprised it comes with the battery and charger
For $199 it should be new.... But AT&T are known to give refurbs out regardless. Cross your fingers and toes.
Alright, will do! With Sprint it was only $50 or $100 and always refurbished without the battery and charger.
Why the heck is asurion charging 199 I guess this is carrier insurance
Sent from my SAMSUNG-SGH-I727
Holy crap, $199 for insurance replacement is ridiculous! It'll probably be a re-furb too (and probably re-furbed from one of the bricks mentioned here on XDA...lol).
I don't have the brainpower to do the math right now, but if you add up the annual cost of insurance + $199 for replacement you'd be better off just adding line for an extra $9.99 a month and getting a refurb (right now AT&T isn't showing any refurbed SR's on their site but they had them recently for $19.99 I think--but they have the HTC Vivid for $.01 and the og s2 for $9.99).
Insurance is such a scam!
I have been charged for sim cards. 25$ each but that was not a Att store but a reseller. Do they have att stores anymore? I live in Atlanta Georgia btw.
Sent from my SAMSUNG-SGH-I727 using XDA App
charleswcole said:
I have been charged for sim cards. 25$ each but that was not a Att store but a reseller. Do they have att stores anymore? I live in Atlanta Georgia btw.
Sent from my SAMSUNG-SGH-I727 using XDA App
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Click to collapse
Yup, we have one where I live in NH.
So I just lucky enough to win the bid for a used but new conditioned HTC Sensation 4G in January for $200 on ebay. I've been using the phone ever since and just 3 weeks ago when I called T-Mobile to make some changes to my data plan, they told me I was eligible for the premium handset protection plan for about $8 month and it will cover anything that's wrong with my phone at all. I, of course, took that offer within a heart beat to protect my phone that wasn't purchased from T-Mobile at all.
About 6 days ago, my phone suddenly started overheating (stock rom/stock everything) and phone just shut off after it got so hot and it didn't even charge or anything. The phone was COMPLETELY dead. I then remembered that I had the premium protection so I called T-Mobile and they quickly processed a replacement and they gave me a HTC Sensation 4G BRAND NEW. So not only was I lucky enough to save money on a used phone bought on eBay but I technically got a brand new condition of it for the same price... $200...
My question is. How was I even eligible for the protection offer. From my understanding, you can only be eligible if you purchase the phone directly from T-Mobile and of course the previous owner probably purchased directly from T-Mobile but still, how was I eligible? Because if this is the case, then I'll just start buying broken phones off of eBay and then get a protection plan and get a free replacement in new condition...
I work for T-Mobile and we were offering php as open enrollment but it was only to be offered if you received a sms for it ..... yes your very lucky keep the plan
Sent from my DROID RAZR using xda premium
I am not on Tmobile, but on Sprint. I always purchase my phones on eBay, I once purchased 2 HTC EVO 4g, one new in box, the other used. Both were eligable for sprints insurance for $8/mo. I have turned the used one in for insurance twice and subsequently sold it to a friend who also got the insurance.
I know I am not on tmo but both companies are just trying to make the extra $96/yr per person so I don't think the purchase source matters.
Just my thoughts
Sent from my PG06100 using xda premium
jmarrale said:
I work for T-Mobile and we were offering php as open enrollment but it was only to be offered if you received a sms for it ..... yes your very lucky keep the plan
Sent from my DROID RAZR using xda premium
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Click to collapse
I never got a text, it was offered to me on the phone when making data changes to my plan. So I guess I was lucky
the_plattypus said:
I am not on Tmobile, but on Sprint. I always purchase my phones on eBay, I once purchased 2 HTC EVO 4g, one new in box, the other used. Both were eligable for sprints insurance for $8/mo. I have turned the used one in for insurance twice and subsequently sold it to a friend who also got the insurance.
I know I am not on tmo but both companies are just trying to make the extra $96/yr per person so I don't think the purchase source matters.
Just my thoughts
Sent from my PG06100 using xda premium
Click to expand...
Click to collapse
makes sense but then again, people can abuse it and purchase broken phones or make false claims and get the replacement.
I bought my sensation on ebay as well and had the same question. The way it was explained to me by a tmo rep is that the warranty is for the sim card, so as long as you have that sim card in only 1 phone the warranty will cover it no matter what the phone is.
Do they still have the ns4g available or would they give me a different phone.
Sent from my Nexus S 4G using xda app-developers app
Probably give you a galaxy nexus. That's my best guess
Sent from my Nexus S 4G using xda premium
They still have NS 4g's. Just got a really nice one thru insurance.
Supposed I have grown tired of my NS4G... What are some ways I can go about getting a new phone with my insurance or whatever? >.>
Do I have to get the same phone?
I'm on a 2yr btw.
jacob66 said:
Supposed I have grown tired of my NS4G... What are some ways I can go about getting a new phone with my insurance or whatever? >.>
Do I have to get the same phone?
I'm on a 2yr btw.
Click to expand...
Click to collapse
If an NS4G is what you have then that is what you will get given supply. You can't exactly ask for more then you got.
Just took my ns4g in a few days ago because of abysmal signal and Increasingly yellow tinge to white colors on the screen. They offered to replace it because they didn't have any parts available in house but then discovered that the insurance company had no replacements available and had it listed as no chance of restock. The insurance company had it locked so it could only be replaced with a evo slide, htc design, or Motorola photon 4g. I tried *****ing them into a galaxy nexus but they said they couldn't do anything about it, the system would only let them choose from those 3. So if any of these phones interest you Id give it a shot. Just keep in mind that the Motorola photon the only decent option has a locked boot loader and the newest one hasn't been hacked yet, so you would be stuck with old ass android 2.3 rather than the sexy 4.1 you have now. The other two are also stock 2.3 but may be hackable, I didn't really look because i went for the photon.
Quick side note,
I first took it to the sprint store 5 min from my house and they told me it wouldn't be worth my time to get a replacement, and they wouldn't even look at it. They gave me the number of the insurance company and said I would have to pay shipping and a deposit to get a replacement. Then went to a sprint place 45min away a few days later for the lolz(was in the area) and they offered a replacement on the spot. Same with the epic 4g on my account. space bar was broken on keyboard, first store couldn't even open it up because of "a stripped screw" so they wouldn't be able to replace/fix it. went to second store they opened it right up and fixed it. Moral of the story if they wont give you what you want try another sprint store. (both are corporate stores btw)
Crappy choices...
Sent from my Nexus S 4G using xda app-developers app
Hello all,
So I snagged a thunderbolt from a guy locally who only wanted 20.00 bucks for the phone cause he upgraded to a new phone. I don't think this guy know how much this phone still sells for used, thought it was to good to be true but jumped on the offer anyway and bought it for the heck of it even though I already have a droid X2 running off of page plus. The phone is almost in new condition,called Verizon to verify it was clean for activation and it is
So my question ive heard that http://www.beigephone.com/ will flash the phone to work on page plus, has anyone used this and is it a good company to go though? Also would I have to pick up another 4G LTE sim card since he left is old one in the phone?
I would do it myself, I have been rooting and flashing phones for a few years now but not sure if I wanna pony up the 100.00 bucks for CDMA Workshop since this company only charges 49.99 for flashing.
Sorry for any misspells bad day at work and was kind of drunk when I wrote this
Thanks,
Daniel San
dlahmeyer said:
Hello all,
So I snagged a thunderbolt from a guy locally who only wanted 20.00 bucks for the phone cause he upgraded to a new phone. I don't think this guy know how much this phone still sells for used, thought it was to good to be true but jumped on the offer anyway and bought it for the heck of it even though I already have a droid X2 running off of page plus. The phone is almost in new condition,called Verizon to verify it was clean for activation and it is
So my question ive heard that http://www.beigephone.com/ will flash the phone to work on page plus, has anyone used this and is it a good company to go though? Also would I have to pick up another 4G LTE sim card since he left is old one in the phone?
I would do it myself, I have been rooting and flashing phones for a few years now but not sure if I wanna pony up the 100.00 bucks for CDMA Workshop since this company only charges 49.99 for flashing.
Sorry for any misspells bad day at work and was kind of drunk when I wrote this
Thanks,
Daniel San
Click to expand...
Click to collapse
I've known of a few people using it on Page Plus. Apparently is the best to go with if you're moving the Tbolt outside of Verizon.
Yes, you'll need to get a SIM and toss his.
Sent from my ADR6400L using xda premium
If you find at least one person who wants to flash their phone to PP... Might be worth buying CDMA workshop.
Sent from my Galaxy Nexus using xda app-developers app