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[Q] Finding mytouch cheaper?

So I wanna get the mytouch 4g. I'm currently one year into my two year contract with tmo with my gravity 2 (phone sucks). I talked to a rep and told me the phone would cost me around $300 since I'm not eligible for a full upgrade. Any way of getting the phone for less thru someone (Wirefly, etc.)?

Ghost430 said:
So I wanna get the mytouch 4g. I'm currently one year into my two year contract with tmo with my gravity 2 (phone sucks). I talked to a rep and told me the phone would cost me around $300 since I'm not eligible for a full upgrade. Any way of getting the phone for less thru someone (Wirefly, etc.)?
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Nope. The phone $450 without a contract

Switch over to a Family Plan and add the MyTouch as a new line maybe? Then just remove all the features on one of the lines. New lines qualify for the $150 pricing I think.

Do some back to back warranty replacements then threaten to cancel your contract if you don't get a new phone. It worked for me, and they sent me a free phone without renewing my contract.
Sent from my HTC Glacier using XDA App

jrb1000 said:
Do some back to back warranty replacements then threaten to cancel your contract if you don't get a new phone. It worked for me, and they sent me a free phone without renewing my contract.
Sent from my HTC Glacier using XDA App
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A friend of mine just tried that ... He ended up with an LG Optimus... That's the best they would give him.

This is an example of a conversation questions, this will stay in general section.

They first tried to get me to upgrade, but I told them it was cheaper to cancel my contact and get a new phone through att. Needless to say they transfered me straight to retention.
Sent from my HTC Glacier using XDA App

Craigslist !
Give it about two weeks and then check Craigslist.
Theres already a brand new in unopened box G2 for $350.00
in my area on C/L. I've seen a couple G2's for $300.00.
The MyTouch 4g will be the same in a couple weeks.
I bought my Nexus on C/L.

One Year Manufacturer Warranty Question

I recently got a gs3 from a friend..so I did not buy through verizon or update my contract. With every single old phone ive had if i had any problem that was not due to dropping or getting wet i would call and the phone would be replaced through a one year manufacturer warranty. Is this still the same with the s3 and does it matter that i did not purchase it through verizon? i know i cant get insurance since i didnt purchase it through them but isnt it still covered from the manufacturer warranty? again i always got phones replaced for free if there was something wrong from the manufacturer.. as long as the phone had no signs of being dropped or abuse

I purchased my phone on another friends account, so I wouldn't loose unlimited data and was told by Verizon that it's fully covererd for 2 years. 1 year from Samsung and 1 year since I pay for the insurance. Hopefully I wasn't lied to!

My friend has bought a couple phones via craigslist and was able to put insurance on em. And yes you are still covered via the manufacturers warranty, atleast my friend was.
Sent from my SCH-I535 using xda app-developers app

vetteguy112233 said:
I purchased my phone on another friends account, so I wouldn't loose unlimited data and was told by Verizon that it's fully covererd for 2 years. 1 year from Samsung and 1 year since I pay for the insurance. Hopefully I wasn't lied to!
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If you purchase the 6.99 tec insurance you'll have extended warranty.
Sent from my Galaxy Nexus using xda app-developers app

I've bought most of my phones from criaigslist as well and and haven't ever had an issue putting insurance on them nor getting a replacement.
Sent from my Galaxy SIII

Phone insurance in the UK.

I'm looking for insurance, and I'm looking for one which pays out the value of the phone.
I've seen many insurers, but most just send you a replacement phone, and those are just refurbished phones, yet the monthly premium is about £6+per month.
I've never taken insurance before, and would like to see what you guys are using.

I've only ever used Vodafone insurance and they have the same policy of providing refurbished phones IF the particular phone you have is not in stock.
Having said that I've only ever received one refurbed /alternative phone but that was because the phone I had was relatively ancient. 9 times out of 10 you do get the phone you've lost.
Sent from my HTC One X using xda premium

Having a replacement is something I don't want. I'd prefer a cash payout so I have a choice to buy a new phone.
Are there no services which do that?
Every time I claim insurance, I pay the excess, then they send me a crappy refurbished phone which breaks after a while anyway, then I gotta pay the excess again for the same thing. The loop goes on...
Beamed from Jupiter on my Galaxy Note II

[Q] Does T-Mobile not usually repair Sensations under warranty?

I got a brand new Sensation 4G from T-Mobile back in March. It started getting dust under the digitizer at the top of the screen so I took it in to my local T-Mobile shop. They said it was still under warranty, but I'd have to pay $20 and that they couldn't repair it or replace it with another Sensation. They only offered me a Galaxy S Blaze (which I feel is an inferior phone) as a replacement. If I wanted an equal or better phone to replace it they said I'd have to pay full price for a phone since I'm not eligible for an upgrade till February. Basically, I have to pay $20 to downgrade my phone. I thought a warranty meant they would repair the phone for me, I was frankly appalled at the lack of service I received and just walked out of the store. Has anyone else experienced this with them on the Sensation?

Sadly I think they are doing this now because they no longer sell sensations. I had a similar experience with my last device which they gave me a my touch slide to replace it. It was a piece of junk. Out of my frustration and being in contact I paid full price to get my sensation. Which I'm still paying off after a year on there payment plan. This is how they stick you. I called the other day to see how much I had left to pay and was disgusted at there amount still owed after putting 200 down! It's shameful that they don't support their devices and the sensation is not that old! I'm really sorry this happened to you but there is not much we can to but lodge a complaint to T-Mobile. I know it's very frustrating. I wish you the best. Good luck.
Sent from my HTC Sensation using xda premium

Go into tmobile an tell them to add the php warranty to your plan I've gotten three phones from them this year with this warranty keep your phone for about two weeks on the plan then call an tell them that the phone had these problems they'll replace it. I replaced a galaxy s 4g an a HD 2 an now this phone through this warrenty not mention other phones through the years. Hope this helps...oh an this works for any phone you attach to your account I bought the galaxy for a hundred bucks it had a bad USB port they replaced it no problem.
Sent from my HTC Sensation using xda premium

rush420 said:
Go into tmobile an tell them to add the php warranty to your plan I've gotten three phones from them this year with this warranty keep your phone for about two weeks on the plan then call an tell them that the phone had these problems they'll replace it. I replaced a galaxy s 4g an a HD 2 an now this phone through this warrenty not mention other phones through the years. Hope this helps
Sent from my HTC Sensation using xda premium
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Unfortunately I activated this phone in March, and according to T-Mobile's site: "You have 14 days from service activation, valid upgrade, or exchange to enroll in Premium Handset Protection."
I don't have any extra cash right now so I guess I'll just have to put up with not being able to see the top 1/3 of my screen until my contract is up and I've saved up enough to buy a new phone and contract somewhere else. Only thing that sucks is that my wife and I are on a family plan and she has the same phone. When we switch to a new carrier we'll have to fork over the cash for two new phones instead of just one. It's amazing how fast they stop supporting devices these days.

dohclude said:
Unfortunately I activated this phone in March, and according to T-Mobile's site: "You have 14 days from service activation, valid upgrade, or exchange to enroll in Premium Handset Protection."
I don't have any extra cash right now so I guess I'll just have to put up with not being able to see the top 1/3 of my screen until my contract is up and I've saved up enough to buy a new phone and contract somewhere else. Only thing that sucks is that my wife and I are on a family plan and she has the same phone. When we switch to a new carrier we'll have to fork over the cash for two new phones instead of just one. It's amazing how fast they stop supporting devices these days.
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You don't have to have cash just add it to your plan its like 7 bucks a month but worth it how old is the hd 2 3 or 4 yrs old they sent a brand new one my daughter got her Nokia astound replaced also this week, as well as my sensation give it a try you don't have much to lose. I think it they charge like 5 bucks for a process fee that's all...oh
I would try to add it as feature. I got added to wife's account not to long ago an we've been with tmobile for three yrs.
My wife got my daughters php activated as a feature when added her.
Sent from my HTC Sensation using xda premium

rush420 said:
You don't have to have cash just add it to your plan its like 7 bucks a month but worth it how old is the hd 2 3 or 4 yrs old they sent a brand new one my daughter got her Nokia astound replaced also this week, as well as my sensation give it a try you don't have much to lose. I think it they charge like 5 bucks for a process fee that's all
Sent from my HTC Sensation using xda premium
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I don't think you read all of my reply. I'm not eligible for that plan. I only had 14 days to sign up for it after I started my contract, and that was back in March.
LINK: http://support.t-mobile.com/docs/DOC-1250

dohclude said:
I don't think you read all of my reply. I'm not eligible for that plan. I only had 14 days to sign up for it after I started my contract, and that was back in March.
LINK: http://support.t-mobile.com/docs/DOC-1250
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I'm sorry i did miss part of it. I would try to add it, they did it for me an my wife.
Sent from my HTC Sensation using xda premium

I just got out of a chat session with T-Mobile support. I made a copy:
Customer ChatChat Transcript
Please wait while we find an agent to assist you...
You have been connected to %Leonil C.
Customer: There's an issue with my phone and I'd like to replace it under warranty.
%Leonil C: Hello C*****. Sorry to hear that you're having issues with the phone. Don't worry we can troubleshoot to get it fixed, if not, we can talk about the replacement.
%Leonil C: What it wrong with the phone?
Customer: Well, I've had this Sensation 4G since it was brand new back in March 2012. A large amount of dust has accumulated under the touch screen, making it difficult to see the screen properly.
Customer: I've checked the liquid damage indicators on the battery and in the battery compartment and it appears that this is not related to liquid damage. Dust just seems to be entering in from the top edge of the screen.
Customer: I'm also having a lot of difficulty picking up a signal in my area and often have no signal at all for extended periods of time.
%Leonil C: Okay. If there are dusts behind the screen, we can replace it right away. You mentioned that you checked the Liquid Damage Indicator. Is it still white?
Customer: Yes, still white.
%Leonil C: Awesome. There is no physical damage right?
Customer: No, no damage at all. It's still in like new condition except for the dust under the screen.
Customer: I attempted to take it in to my local T-Mobile shop and they said that I could only get it replaced with a Samsung Blaze, which is an inferior device in my opinion so I did not accept it.
%Leonil C: Okay. I will check it from here. Give me a moment.
%Leonil C: Thank you for waiting C******. I tried to check the phones available. The HTC Sensation is not available yet but we have Samsung Galaxy S 4G, Samsung Exhibit II 4G and Samsung Galaxy Blaze.
Customer: I chose the Sensation originally because it had a larger screen and a higher quality camera, All of those devices have smaller screens and lower quality cameras. I am not happy with a downgrade in the specifications of my phone. I am only interested in getting it replaced with the same phone or something a little more comparable than that. You don't have anything a little better than these that it can be replaced with?
%Leonil C: I understand where you're coming from and to tell you honestly, I will not choose any of these phones for replacement too. But the thing is, we don't have stocks for HTC Sensation. That's why we're giving you alternate phone options.
Customer: In that case I will just switch to a different carrier with a better replacement policy when my contract is up in a couple months.
%Leonil C: I understand. Sorry C****** but I cannot do anything about our stocks.
Customer: I do not feel I have received the quality if service from T-Mobile that I should be receiving for my money. I can barely ever make phone calls or send text messages and now you want to downgrade my device that's under warranty when there's an issue with it.
%Leonil C: Yes I agree. Its just that HTC Sensation is low on stock. Sorry C******.
Customer: Is there any way that I can be notified when they become available again?
%Leonil C: As much as I want to, we cannot give you a notification when its available. But you can contact us again to check for the status.
Customer: Can you at least give me an estimate of when I should check back again?
Customer: Or is it at all possible to receive an early upgrade for my inconvenience?
%Leonil C: Sorry C****** but I do not have that information. We cannot do the Early Upgrade. But we can give you credits for all the trouble.
Customer: Well, I would like to do that at least.
%Leonil C: Okay thank you. I will credit $10 from the bill for the trouble this has caused. Please contact us again to check if we have your phone on stock.
Customer: Okay, thanks anyways.
%Leonil C: You're welcome. Will that be all for today?
Customer: I heard something about a Premium Handset Protection plan, is it possible to add that to my current plan and if so how much extra per month will that cost me?
%Leonil C: Premium Handset Protection plan is the Insurance. Its an extra $7.99 from the current bill. But unfortunately, we cannot add it anymore on your line. It can only be added 14 days after you receive the phone.
Customer: Okay, well I guess that there isn't anything else useful that you can do for me today then.
%Leonil C: Aside from the $10 adjustment yeah.
%Leonil C: Will that be all for today C******?
Customer: yes, thank you.
%Leonil C: You're most welcome.
%Leonil C: Thank you for choosing T-mobile Chat, have a great day!
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Wow! I was not sure if I was going to switch carriers after my contract was up, but they most certainly just made my mind up for me. This is a joke.

They tried to tell me that too, that rep lied to you they do have replacements they sent me two in a week they sent one to the wrong address when complained they sent another over the weekend i would call an demand to talk to loyalty an tell them your about switch I bet you get your handset an insurance. I would call I don't ever use the online chat you get better results person to person demand a manger if you don't like what the rep is saying. You pay a lot of money to these ppl tell that.
Sent from my HTC Sensation using xda premium

If above post is correct I'd callup like he said and demand the sensation for replacement. I heard they were not giving them anymore, but if he just got one, I'd defiantly talk to a manager about this.
Sent from my HTC Sensation using xda premium

Why are you going through T-Mobile?
Your warranty is with HTC.
I also had dust under my screen recently and just emailed HTC. They confirmed the remaining warranty on the phone (valid until July 2013) and arranged for phone to be collected and returned (at their expense). It arrived back to me 4 days later with a brand new screen fitted.
Was very happy with their service and they always responded very quickly to any questions I had. Everything was arrranged through e-mail and their support contact site.
Phil

T-Mobile Phone Insurance

Let me start off by saying this is no BS when I purchased my blaze from T-Mobile over a year ago I bought the monthly insurance plan, and when I over hacked/mod/customized my phone to the point it was rebooting nonstop and no solution I simply went into T-Mobile store and told them my phone was defective now I was expecting to pay a deductible of $140 as according to their policy and guidelines but to my surprise I had the premium $7.99 or 8.99 (can't remember exact amount) insurance plan and they simply exchanged my blaze for $5! the T-Mobile Rep also told me I had no limit on the amount of times I could exchange my device! So fellow blazers get the insurance plan and it might one day save you money and stress.
Just saying since you never know what could go wrong while hacking and modding our phones.
Sent from my SAMSUNG-SGH-T769 using xda premium

Jserrano56 said:
Let me start off by saying this is no BS when I purchased my blaze from T-Mobile over a year ago I bought the monthly insurance plan, and when I over hacked/mod/customized my phone to the point it was rebooting nonstop and no solution I simply went into T-Mobile store and told them my phone was defective now I was expecting to pay a deductible of $140 as according to their policy and guidelines but to my surprise I had the premium $7.99 or 8.99 (can't remember exact amount) insurance plan and they simply exchanged my blaze for $5! the T-Mobile Rep also told me I had no limit on the amount of times I could exchange my device! So fellow blazers get the insurance plan and it might one day save you money and stress.
Just saying since you never know what could go wrong while hacking and modding our phones.
Sent from my SAMSUNG-SGH-T769 using xda premium
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You could also look at it as you paid $101/$113 for the replacement phone. Just saying!

Cirkustanz said:
You could also look at it as you paid $101/$113 for the replacement phone. Just saying!
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Eh I could see that way too but had I known I could exchange it for only $5 I'd exchange my phone every 3 to 6 months
Sent from my SAMSUNG-SGH-T769 using xda premium

Kids these days...

Even though you could potentially use the insurance program to get a "free" phone every few months, I'm sure T-Mobile would flag you as an abuser and be less likely to swap one out in the future, at least without making you pay your deductible.