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Insurance

I was wondering how much for broken/lost Infuse 4g phone? I wasn't sure if its $50 or $100??
Thanks

cline2 said:
I was wondering how much for broken/lost Infuse 4g phone? I wasn't sure if its $50 or $100??
Thanks
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If you are asking what the deductible through assurion with at&t is, it is $199.99

Yeah through assurion with at&t WTF!! 200 bucks!!! its like you get new phone for 200 bucks with early upgrade!!! It used to be $50 and $100 bucks Thats rip off!!!

I talked with an associate this past week when I got my infuse, he advised it cost $150 to replace the phone if lost/stolen. I was like WTF!

chrscap said:
I talked with an associate this past week when I got my infuse, he advised it cost $150 to replace the phone if lost/stolen. I was like WTF!
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at&t? If so you were mis-informed it did however recentley change from$150 to $199 as of 10/4/11
link: http://www.wireless.att.com/learn/en_US/pdf/wireless-phone-insurance-deductible-schedule.pdf
link: http://mobileprotectionpack.att.com/mobile-insurance.html

I dropped my AT&T insurance and got Best Buy insurance (assuming you get the phone from them of course! My Infuse was $50 cheaper than getting it directly from AT&T *shrug*)
I haven't had to use it yet, but it really seems alot better.
A little more expensive than AT&T, but NO deducible. Unlimited replacements.
I would say if you are super careful with your phone it probably doesn't matter much. But if you are clumsy or catastrophe-prone like me, this is the way to go!

panther926 said:
A little more expensive than AT&T, but NO deducible. Unlimited replacements.
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How much is it?

I had an HTC Aria that finally broke on me. I went online to Asurions website and filled out the info... and it came up saying they would send me the Samsung Infuse to replace it..
I looked up the specs on the phone and couldnt believe they were upgrading me to this huge phone!!! I thought for sure it was going to cost me an arm and a leg.
I received my months statement and Asurion charge was only $50!!!

Can I sell my new Skyrocket? Or will I receive a penalty? Help, very desperate.

Hello everyone,
Times are tough. I need my phone for work but at the same time I also need some cash. Sadly I have to stick with my old Captivate. My plan was to sell my skyrocket, which I am already falling in love with.
I renewed my contract with ATT today at a ATT authorized small carrier dealer (Chinese shop). They ended up giving me the skyrocket for free. But the guy warned me that if I tried to sell the skyrocket then AT&T will terminate my contract. On my contract with this shop (AWG in San Gabrial Valley, CA), it says if my contract gets terminated in any kind of way within 180 days then I will owe AWG $300 for each PCS line. I have a family plan. He said if I wait 2 months then I can sell the phone, but not to sell it right away and that I need to use the phone during this 2 month period. He also said if I had an iPhone I would have to keep it for 6 months!
I don't know if this is true because I see people selling phones on craigslist left and right. Does anyone have any advice for me? Would AT&T really terminate my contract just because I choose to use my old phone?
SORRY FOR THE LONG POST! I hope you guys can help me here.

Its not true u can sell it your stuck with the sim card and bill for 2 years but u can sell the device ive done it so have many many others. Thats the great thing about phones with sim cards u can sell or trade them at your discretion. I traded my sgs2 for the skyrocket.

You should be able to sell it. The phone its self is not bindingly tied to the sim card it has. People do it with iphones, and well, every phone out there. I don't think at&t would terminate you for selling a phone. Now, if you sold/lost your phone with the sim card still in it and someone were to rack up alot of charges, then yeah, you might be penalized. If you do intact get charged, att cancels your contract, your cat gets eaten by a dog that subsequently gets hit by a car that gets hit by a semi, don't blame me as, I just was browsing and chimed in
Sent from my MB860 using xda premium

bzmotoninja83 said:
You should be able to sell it. The phone its self is not bindingly tied to the sim card it has. People do it with iphones, and well, every phone out there. I don't think at&t would terminate you for selling a phone. Now, if you sold/lost your phone with the sim card still in it and someone were to rack up alot of charges, then yeah, you might be penalized. If you do intact get charged, att cancels your contract, your cat gets eaten by a dog that subsequently gets hit by a car that gets hit by a semi, don't blame me as, I just was browsing and chimed in
Sent from my MB860 using xda premium
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silver03wrx said:
Its not true u can sell it your stuck with the sim card and bill for 2 years but u can sell the device ive done it so have many many others. Thats the great thing about phones with sim cards u can sell or trade them at your discretion. I traded my sgs2 for the skyrocket.
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Thanks guys. Yeah, I don't understand why ATT would terminate my contract out of the blue, specially for using my old phone. It just doesn't make sense or add up. I really wish I could have been apart of this great community. I hope ICS comes to you guys real soon.
Also, your sig on your internet speed and it being comcast = hilarious haha. For a second I thought it was your mobile phones speed!
Please, if anyone has a horror story of this actually going wrong. Chime in and let me hear. But if you guys have successfully sold your phones or traded them with no problems then let me know also.
Ahmen!

this is my phone speed 35.21mbps download

You would only be penalized if the line in question is cancelled. I work for At&t in the city of long beach (company owned retail) and we get customers in our stores that do the same thing... if its not blackberries, its iPhones... but yeah. You could definately sell the phone, but u gotta keep the 2 year commitment.
Sent from my Samsung Galaxy S2 Skyrocket using xda premium

Your contract and at least the $15 per month smart phone data plan as well, from how I understand.
Sent from my páhhōniē

Will a LTE sim work in a 3g phone? I know commingle from an infuse to a Skyrocket I had to get a new simcard. Not sure if that would affect your contract
SKYROCKET

whodat006 said:
Will a LTE sim work in a 3g phone? I know commingle from an infuse to a Skyrocket I had to get a new simcard. Not sure if that would affect your contract
SKYROCKET
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Yes! I took the sim out of my phone LTE Skyrocket and put it in my old cappy to get my contacts on it..LONG STORY WHY I WENT THIS WAY...but none the less..I kept the SIM in the phone for 3 days with no issues. Works fine!

imjester77 said:
Yes! I took the sim out of my phone LTE Skyrocket and put it in my old cappy to get my contacts on it..LONG STORY WHY I WENT THIS WAY...but none the less..I kept the SIM in the phone for 3 days with no issues. Works fine!
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Nice
SKYROCKET

theli0ntamer said:
You would only be penalized if the line in question is cancelled. I work for At&t in the city of long beach (company owned retail) and we get customers in our stores that do the same thing... if its not blackberries, its iPhones... but yeah. You could definately sell the phone, but u gotta keep the 2 year commitment.
Sent from my Samsung Galaxy S2 Skyrocket using xda premium
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Thank you. I think you gave me more better reinforcement along with everyone else here. I'll be sure to hit the thanks meter on all you guys.

I can't believe someone would blantantly lie like that. That's absurd.
Sent from my Galaxy S2

Simba501 said:
I can't believe someone would blantantly lie like that. That's absurd. AT&T would lose a lot of customers if what that guy told you was the case.
Sent from my Galaxy S2
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You also have to remember it came out of a retailers mouth not a corporate agent. I will only deal with cor stores. The hell with retailers
Sent from my SAMSUNG-SGH-I727 using xda premium

gr8hairy1 said:
Your contract and at least the $15 per month smart phone data plan as well, from how I understand.
Sent from my páhhōniē
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You Dont have to keep the data plan. Very common misconception.

Newter55 is correct. Remove that data plan and save yourself $25 (or $15) a month. As long as the line in question is active, you will be fine. I know going into corporate retail can be a major drag, but it beats dealing with authorized retailers... it seems like lately 95% of fraud gets tracked back to dealers... everytime I get manager escalation regarding fraud, its the first question I ask my customers.. and 9 times out of 10, it all goes back to them. The funny part is when u try to contact the dealer and they act like you are speaking Swahili lol...
Sent from my SAMSUNG-SGH-I727 using xda premium

Read your contract very carefully. If it's something like the contract that I signed with Amazon, if I remove my phone/data package within the first 6 months, I will get charged $250 (from Amazon, not from AT&T). This is partly because I got the phone for $.01, instead of $249 like I would have paid directly through AT&T.
This is usually only the case with e-tailers. I have not yet seen this type of thing from authorized retailer stores, but there's a first time for everything.
I work in customer care at ATT

Lol naa. You can sell it but u have to pay for you plan for the 2 years. People do it all the time aell/trade phones. If you pay your bill for the length u signed for u can sell it now

shimmyx20 said:
Read your contract very carefully. If it's something like the contract that I signed with Amazon, if I remove my phone/data package within the first 6 months, I will get charged $250 (from Amazon, not from AT&T). This is partly because I got the phone for $.01, instead of $249 like I would have paid directly through AT&T.
This is usually only the case with e-tailers. I have not yet seen this type of thing from authorized retailer stores, but there's a first time for everything.
I work in customer care at ATT
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silver03wrx said:
Lol naa. You can sell it but u have to pay for you plan for the 2 years. People do it all the time aell/trade phones. If you pay your bill for the length u signed for u can sell it now
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That's exactly my concern is too. I got the phone from Amazon for $0.1 and I am thinking about selling it and getting either the LG Nitro or Samsung Note but I'm worried about Amazon charging me $250.

It all depends where you bought it; read your contract. Do you have a contract with just AT&T, or do you have one with your retailer as well? If you have a contract with your retailer, for instance Amazon has contracts, you will pay a penalty if you change anything or take the phone off the line, even if you change the number. If you don't have a contract with your retailer, then you just have to deal with AT&T--for instance you bought the phone at Best Buy or a Corporate store. They don't seem to care what you do, as long as you pay your bill. Be careful, many AT&T stores look corporate, but are actually third party retailers.
Again, read your contract/contracts. Don't trust the advice of people who haven't read YOUR contract.

Nakel said:
It all depends where you bought it; read your contract. Do you have a contract with just AT&T, or do you have one with your retailer as well? If you have a contract with your retailer, for instance Amazon has contracts, you will pay a penalty if you change anything or take the phone off the line, even if you change the number. If you don't have a contract with your retailer, then you just have to deal with AT&T--for instance you bought the phone at Best Buy or a Corporate store. They don't seem to care what you do, as long as you pay your bill. Be careful, many AT&T stores look corporate, but are actually third party retailers.
Again, read your contract/contracts. Don't trust the advice of people who haven't read YOUR contract.
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I disagree completly i bought a tmobile phone from amazon and sold it no penality same with att. They dont even know you sold it amazon cant monitor you att acount too see if you changed devices on your account. You sir are wrong. That would mean if you had an old phone and wanted to pop your sim out of your new one and use the old one amazon would charge you 250 because ur not using that phonE. Amazon does not know they get money from ATT for selling you the 2 year contract.... if you terminate you contract before the 2 years then yes they can charge you for it

What's The Best Insurance To Go With

I was doing some research and was wondering what insurance everyone else is using. What is the best insurance company to g with and why?
I also was wondering does the Samsung galaxy S3 have a 1 year warranty like the iPhone?

antawnm26 said:
I was doing some research and was wondering what insurance everyone else is using. What is the best insurance company to g with and why?
I also was wondering does the Samsung galaxy S3 have a 1 year warranty like the iPhone?
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I think almost all phones have a standard 1 year warranty. For insurance, i have Asurion through Verizon. However, there are others such as Squaretrade.

Anyone know how Asurion and Squaretrade insurance compares to Best Buy's insurance? I bought my GS3 at BB.

I am wondering also. Best buy told me they changed their warranty policy and do not try to fix the phone anymore, they just replace it.... I wonder if they lied?

I bought my phobe from ebay... Can i still insure it???
VERIZON GALAXY S 3

Asurion is more expensive than squartrade but asurion offers lost or stolen correct? can you insure with BB if you didnt buy it there?

chakra said:
I am wondering also. Best buy told me they changed their warranty policy and do not try to fix the phone anymore, they just replace it.... I wonder if they lied?
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Best Buy changed that a long time ago. I had the service plan on them with my old evo and I brought it in witha problem 4 or 5 times. I dropped it off, paid a $50 deposit and 2 or 3 days later I would get a basically new phone from them, drop off the loaner phone and get my deposit back. It's pricy ($10/mo) but it covers water damage, physical damage, defects and just about anything else. I just bought my GS3 there yesterday and got the service plan again and it's still the same coverage but they added a thing where if you trade in that phone when you are done with it you get $50 back on top of the trade in price. Pretty damned good deal if you ask me.

antawnm26 said:
Asurion is more expensive than squartrade but asurion offers lost or stolen correct? can you insure with BB if you didnt buy it there?
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They said they would insure any new phone thats less than 30 days old. even if you didnt buy it there.

I use the best buy insurance. 10 a month on the 2 s3s and a g nex. If you get the full coverage and have an extra phone you can use you won't have to pay for a loaner phone. Also no deductible. Assurion is complete joke. 100 dollar deductibles and you will only get 2, YES 2 phones. I did this with my htc thunderbolt and received a letter in the mail from them stating that my insurance is dropped because I reached the 2 phone limit.

Insurance? What's that? I've never carried it lol.
Sent from my SCH-I535 using Xparent ICS Blue Tapatalk 2

I was looking at ensquared.com, does anyone have any experience with them?
Sent from my SCH-I535 using xda app-developers app

For better or worse, it seems that Verizon treats you differently if you have insurance through them/Asurion. A couple of years ago, I was having a problem with my LG Voyager and took it in to them. They told me it was a known problem with the phone, and they were going to let me pick from three other phones right there at the store.
A co-worker's wife had the same phone with the same problems, so I told them to go in and try and get the replacement. When they went in, they were told they couldn't get a free replacement phone like I did, and that it was because they didn't have the insurance on the phone.
I've used insurance enough in the past to warrant me continuing to use it, so when I heard this, I figured I'll just stick with Verizon's Aurion insurance due to the benefits that possibly come with it.

A rider on your home owners insurance policy.
Sent from my SCH-I535 using xda app-developers app

benfikaman said:
I was looking at ensquared.com, does anyone have any experience with them?
Sent from my SCH-I535 using xda app-developers app
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This.
I've also been eying ensquared. It looks like the best, but I'd like to hear if anyone has experience with them.

The BB insurance seems like the way to go. So basically for $10 a month you continually drop your phone, and you will get a brand new device each time? Not that I would do that, but it would be nice to have that piece of mind instead of having to worry so much about your phone...
I will definitely be buying my next phone from them if they don't change this policy.

rpxz said:
Assurion is complete joke. 100 dollar deductibles and you will only get 2, YES 2 phones. I did this with my htc thunderbolt and received a letter in the mail from them stating that my insurance is dropped because I reached the 2 phone limit.
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VZ rep told me a $199 deductible. When I started laughing at her, she said it was an $800 device. I declined.

Okay ya it asurion is a 100 dollar deductible but it covers lost and stolen phones. No other does that I know of without having a deductible. Best buy is 10 dollars a month combine that with asurion so your covered if its lost or stolen. That's 17 dollars a month or 204 dollars year. 2 year contract that's 408 dollars.
Sent from my SCH-I535 using Tapatalk 2

Kreeker said:
The BB insurance seems like the way to go. So basically for $10 a month you continually drop your phone, and you will get a brand new device each time? Not that I would do that, but it would be nice to have that piece of mind instead of having to worry so much about your phone...
I will definitely be buying my next phone from them if they don't change this policy.
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Even if you buy it somewhere else you can still insure it with them within 30 days.
Sent from my SCH-I535 using Tapatalk 2

[Q] Bought S3 from Amazon. Do I have to use their sim card?

I am expecting my S3 to arrive from Amazon today. Are there any advantages/disadvantages to using the sim card they send with it opposed to getting one from the Verizon store?
I guess what I am asking is if there are any strings attached or anything like that if I use the sim card amazon provides?
Thanks!

Lonepalm said:
I am expecting my S3 to arrive from Amazon today. Are there any advantages/disadvantages to using the sim card they send with it opposed to getting one from the Verizon store?
I guess what I am asking is if there are any strings attached or anything like that if I use the sim card amazon provides?
Thanks!
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Click to collapse
It is a standard Verizon sim. Contract is still Verizon. Amazon just the retailer. Same as if you went to Best Buy, Radio Shack or the Verizon store.

prdog1 said:
It is a standard Verizon sim. Contract is still Verizon. Amazon just the retailer. Same as if you went to Best Buy, Radio Shack or the Verizon store.
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Ok, thank you! Wasn't sure if it would have any sort of extra strings attached or anything!

This has nothing to do with the sim but just be aware if the phone was discounted and you dont complete the 2yr agrement with verizon, amazon will charge you up to $250 for early cancellation. They try and get their money back they ate giving the discount. My friend got hit with that crap which is sort of dumb but does make sense.
Sent from my SCH-I535 using xda app-developers app

x714x said:
This has nothing to do with the sim but just be aware if the phone was discounted and you dont complete the 2yr agrement with verizon, amazon will charge you up to $250 for early cancellation. They try and get their money back they ate giving the discount. My friend got hit with that crap which is sort of dumb but does make sense.
Sent from my SCH-I535 using xda app-developers app
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Thanks! Yep, knew about that, but I think it is a 6 month thing, not the full 2 years. I plan on keeping the phone anyway, so I shouldn't have to worry much about that unless something extraordinary happens.

Lonepalm said:
Thanks! Yep, knew about that, but I think it is a 6 month thing, not the full 2 years. I plan on keeping the phone anyway, so I shouldn't have to worry much about that unless something extraordinary happens.
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Click to collapse
6 months is surely better then 2yrs
Sent from my SCH-I535 using xda app-developers app

prdog1 said:
It is a standard Verizon sim. Contract is still Verizon. Amazon just the retailer. Same as if you went to Best Buy, Radio Shack or the Verizon store.
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I got my GS3 through amazon with their sims card and never had a bit of trouble with it.

NO TEP for nexus 5 sprint

ever since i got this phone i been having trouble trying to get TEP they keep saying call back.. i always hace had TEP on every sprint phone i have had.. im on the phone now and they saying that they cant do it for some reason?? what im i supposed to do.. wtf?? where can i get good phone insurance at? im really pissed about this.. if i knew that i couldnt get TEP on this phone i never would have gotten it.. i would have just kept my gs4.. now i have a phone that i have NO insurance on cant find any cases or screen protectors for the darn thing.. like wtf.. yea i kno i can get a case off line which i alreadt orderd one but that will take 1-2 weeks to get her.. i NEED insurance.. so guys who or what insurance do u guys use?? i need some for peice of mind

The only way you would is if you bought the phone through Sprint. Guessing you didn't? Just take care of your things.

belvedere said:
The only way you would is if you bought the phone through Sprint. Guessing you didn't? Just take care of your things.
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yea i do take care of my things bro but **it happens.. well if i cant find decent insurance then its going on ebay:good:

P.Mobile said:
yea i do take care of my things bro but **it happens.. well if i cant find decent insurance then its going on ebay:good:
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Really? TEP is a total ripoff. 10 bucks a month PLUS a $150 deductible on the off chance that you actually have to use it. Seems like kind of a questionable reason to sell your awesome new phone, especially when you can get a brand new one for $350. But hey, whatever floats your boat.

maxpower7 said:
Really? TEP is a total ripoff. 10 bucks a month PLUS a $150 deductible on the off chance that you actually have to use it. Seems like kind of a questionable reason to sell your awesome new phone, especially when you can get a brand new one for $350. But hey, whatever floats your boat.
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well see i like having insurance on every smartphone i ever had.. i really dont care what insurance it is.. all i kno is TEP.. do i want to sell my new phone.. na not really.. just want insurance on it that all years ago my evo 4g got stolen paid 100$ they sent me a brandnew phone... so 10$ a month really dont bother me much.. what happens if something like that happens to my new phone.. im *****d

I'd never buy insurance on a $350 phone but I have Worth Ave Group insurance on my son's iphone.

Why not set the $150 aside and then put away $10/mo as insurance?? You'd reach the outright purchase price of the phone pretty quick if you ever ran in to problems. It can't possibly be that hard to set aside some reserve in case your phone dies.

Sell the phone, then pay $450 for the same phone from Sprint, they'll let you pay $11 per month for high deductible insurance.
$450 cost of phone
$150 deductible if you lose it once.
$11 per month x 24 ? = $264
Spigen has both cases and screen protectors. http://stores.ebay.com/spigensgp/
I don't buy any other.
The insurance industry is working on your mind, now that you need insurance.

jimmyjoebob said:
Sell the phone, then pay $450 for the same phone from Sprint, they'll let you pay $11 per month for high deductible insurance.
$450 cost of phone
$150 deductible if you lose it once.
$11 per month x 24 ? = $264
Spigen has both cases and screen protectors. http://stores.ebay.com/spigensgp/
I don't buy any other.
The insurance industry is working on your mind, now that you need insurance.
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Totally rockin' the SlimArmor case on my N5! Fit's perfect and the buttons are great.

I bought my phone from Google had to go to Sprint to get the SIM card. Had the tech switch my evo 4g LTE to the Nexus. He asked if I want to keep my insurance and I said yes. He also said that it would go down in cost from $11 to just $8.
Sent from my Nexus 5 using xda app-developers app

jdawg0024 said:
I bought my phone from Google had to go to Sprint to get the SIM card. Had the tech switch my evo 4g LTE to the Nexus. He asked if I want to keep my insurance and I said yes. He also said that it would go down in cost from $11 to just $8.
Sent from my Nexus 5 using xda app-developers app
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well u got lucky man.. cause i always had insurance since i been with sprint and when i switch from the s4 they said i had to switch my plan also cause i was on the 450 min plan.. so then i went with the my way new plan... then i talked to many reps and they all said they cant do it..??? they even credit me 20$ for the hassel..

I believe there are 3rd Party insurance companies you can go through. Sprint dropped mine too. But if something happens I'll just buy a new one outright.
Sent from my Nexus 5 using Tapatalk

You can't get tep only insurance for if its physically damaged or liquid damaged which is dumb. But I'm a technician for sprint so if your in northern Virginia I can try to help you the best I can. But it may change in the future I will let my higher ups know and get this addressed to try to help not only you but people with this phone cause I don't think its fair that if your speaker goes out that you would have to pay $53 or $75 once they change it for not having in store coverage which cannot be covered. I think with all the people I know I should be able to get something done I'll post back when I get something confirmed but rest assured I will get tep for this phone for everyone that wants it.

I activated my n5 today and they transfered my insurance no problem it actually went down to 8 a month instead of 11
Sent from my Nexus 5 using xda app-developers app

The issue is the 32GB model, If you have the 16GB model you can get Sprint TEP on it, as I have it on mine and mine was bought from the play store, but anyone with the 32GB model will not be able to get Sprints TEP and will not be able to have sprint techs look at their phone in repair stores either, it's simply not supported. PS I am a technician at a corporate Sprint store
Sent from my Nexus 5 using xda app-developers app

Better than tep IMO
http://www.ensquared.com/Android-Cell-Phone-Insurance
Sent from my SPH-L720 using xda app-developers app

TEP is a ripoff. My credit card offers free coverage, as long as I pay my cell bill on it every month. $400 of coverage I believe, with something like a $50 deduct.

LymeWire said:
The issue is the 32GB model, If you have the 16GB model you can get Sprint TEP on it, as I have it on mine and mine was bought from the play store, but anyone with the 32GB model will not be able to get Sprints TEP and will not be able to have sprint techs look at their phone in repair stores either, it's simply not supported. PS I am a technician at a corporate Sprint store
Sent from my Nexus 5 using xda app-developers app
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I work at the employee store and bought the 16gb version (obviously) and it wouldn't let me get tep so it may just be a temporary issue with RMS

dave99 said:
TEP is a ripoff. My credit card offers free coverage, as long as I pay my cell bill on it every month. $400 of coverage I believe, with something like a $50 deduct.
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Which credit card is that?

P.Mobile said:
well u got lucky man.. cause i always had insurance since i been with sprint and when i switch from the s4 they said i had to switch my plan also cause i was on the 450 min plan.. so then i went with the my way new plan... then i talked to many reps and they all said they cant do it..??? they even credit me 20$ for the hassel..
Click to expand...
Click to collapse
Forget the fact that you have insurance, how many times have you had to claim insurance in all the years you had the smartphone? I had TEP for my HTC Touch Pro for almost 1.5 years back in 2009/2010 and I only claimed it once. To me it was a rip off and this was when it was still $7/mo. At $11/mo currently it is even more of a rip off. To add insult to injury the Galaxy Nexus 5 is only $350 unlike the GS4 or iPhone 5S which are $650-$700.