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Question about damaged phone, insurance and sim card . . . .?

I have a Skyrocket, love it! Love the forums here as well! I damaged my phone, got wet, tried to dry it out for a day, called and have a replacement coming from Asurion. My old phone turns on now but doesn't recognize sim card. When I ordered the new phone, I opted without the sim card because I figured it was fine. If I get the replacement phone and the sim card doesn't work in it, can I just go to the AT&T store to get a new one? Does it cost anything? Thanks for any help! I'm new to AT&T

I have gone to an att store. And was given a free sim card. About 4 months ago

Same here.... Was given a free one before I upgraded, then another when I got the rocket.

Thanks for that, I came from Sprint and never dealt with sim cards before. I don't know if the card is damaged or just the phone not reading it. They are charging me $199 for my insurance replacement and said it comes with battery and charger. I hope it's new and not refurbished.

tomtommy306 said:
Same here.... Was given a free one before I upgraded, then another when I got the rocket.
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Hey tomtommy, I like the bug on your sig! I thought it was real at first, lol!

justintyme2 said:
Hey tomtommy, I like the bug on your sig! I thought it was real at first, lol!
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Thanks... That's what I was going for..... lol

That's what I figured, lol! Do you think I'm getting a new Skyrocket or a refurbished one? $199 seemed like a alot compared to what I was used to. I'm surprised it comes with the battery and charger

For $199 it should be new.... But AT&T are known to give refurbs out regardless. Cross your fingers and toes.

Alright, will do! With Sprint it was only $50 or $100 and always refurbished without the battery and charger.

Why the heck is asurion charging 199 I guess this is carrier insurance
Sent from my SAMSUNG-SGH-I727

Holy crap, $199 for insurance replacement is ridiculous! It'll probably be a re-furb too (and probably re-furbed from one of the bricks mentioned here on XDA...lol).
I don't have the brainpower to do the math right now, but if you add up the annual cost of insurance + $199 for replacement you'd be better off just adding line for an extra $9.99 a month and getting a refurb (right now AT&T isn't showing any refurbed SR's on their site but they had them recently for $19.99 I think--but they have the HTC Vivid for $.01 and the og s2 for $9.99).
Insurance is such a scam!

I have been charged for sim cards. 25$ each but that was not a Att store but a reseller. Do they have att stores anymore? I live in Atlanta Georgia btw.
Sent from my SAMSUNG-SGH-I727 using XDA App

charleswcole said:
I have been charged for sim cards. 25$ each but that was not a Att store but a reseller. Do they have att stores anymore? I live in Atlanta Georgia btw.
Sent from my SAMSUNG-SGH-I727 using XDA App
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Yup, we have one where I live in NH.

[Q] Good place to buy a micro sim?

Where do you buy a micro sim? Does it matter if I'm on T-Mobile?

jamesey10 said:
Where do you buy a micro sim? Does it matter if I'm on T-Mobile?
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Why not just get one online from T-Mobile since you're with them? I got the activation kit for $1.08 with free activation or go I'm store and ask for a micro Sim? I've heard they'll give it to you for free.
Sent from my Nexus 7 using xda app-developers app

Hero_Guy said:
Why not just get one online from T-Mobile since you're with them? I got the activation kit for $1.08 with free activation or go I'm store and ask for a micro Sim? I've heard they'll give it to you for free.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
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Do I just order it from T-Mobile.com?

That's what I did. Cost me $1.06 and it'll be here waiting for my new nexus 4

is your already on t mo just go to the store and get a micro sim. i have a normal sim in my gnex once my N4 is here i will just go to a retail store and swap cards

Does anyone know about AT&T? I had no idea there was a different SIM card.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

jamesey10 said:
Where do you buy a micro sim? Does it matter if I'm on T-Mobile?
Click to expand...
Click to collapse
With T-Mobile, you have two options.
1) If you have postpaid service, you can buy a Micro-SIM kit (currently $1) online from their prepaid division, and when you get the phone, you can switch to the new SIM card yourself via t-mobile.com/sim. (You can ignore and discard the rest of the prepaid kit.) There is no way to change the SIM online if you have prepaid service, so for that, you need the second option below.
2) Go to a T-Mobile store. There, they can swap the SIM for you for free, for either prepaid or postpaid service.
I'm going to do #1 because $1 is worth it for the convenience and to save the time and gas needed to go to the store.

FatalityBoyZahy said:
Do I just order it from T-Mobile.com?
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Yup. It was quick and I will be getting it in the mail Thursday or Friday.
code65536 said:
With T-Mobile, you have two options.
1) If you have postpaid service, you can buy a Micro-SIM kit (currently $1) online from their prepaid division, and when you get the phone, you can switch to the new SIM card yourself via t-mobile.com/sim. (You can ignore and discard the rest of the prepaid kit.) There is no way to change the SIM online if you have prepaid service, so for that, you need the second option below.
2) Go to a T-Mobile store. There, they can swap the SIM for you for free, for either prepaid or postpaid service.
I'm going to do #1 because $1 is worth it for the convenience and to save the time and gas needed to go to the store.
Click to expand...
Click to collapse
Yup it would actually cost more to drive to the store than order one haha
Sent from my Nexus 7 using xda app-developers app

It's telling me to select a plan when I try ordering the card.
Can I have the link which you purchased the SIM from?

At the previous links, you need an active account with them. On their prepaid, they only list the regular SIM (that I could find), so this link might be helpful for people:
Prepaid Micro-SIM Kit :good:

Can't we just use a cutter to cut it to size?

MatUK.8 said:
Does anyone know about AT&T? I had no idea there was a different SIM card.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Walk in to the store and ask for one.
Sent from my Galaxy Nexus using xda premium

intern said:
Can't we just use a cutter to cut it to size?
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Click to collapse
Yes, of course. I might do this with my ATT until I switch to T-Mobile.
Sent from my bootloader-locked MB865.

I walked into a T-Mobile store about a month ago to swap out my SIM for a MicroSim and they tried to charge me $20.

naszero said:
I walked into a T-Mobile store about a month ago to swap out my SIM for a MicroSim and they tried to charge me $20.
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I went into the store to buy a chip and they tried to charge me $20 too. A corporate store nonetheless.

danlo said:
I went into the store to buy a chip and they tried to charge me $20 too. A corporate store nonetheless.
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Weird. I walked into a Tmobile store two weeks ago to get the Isis SIM card for my GS3 and wasn't charged anything, and again last week to get a normal SIM after selling my GS3 and wasn't charged either time.

There are T mobile deals all the time. 2-3 times a month they are just free. I got 2 last month.

FatalityBoyZahy said:
It's telling me to select a plan when I try ordering the card.
Can I have the link which you purchased the SIM from?
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After poking around for a few minutes, I was unable to find an online mechanism for getting a micro SIM from T-Mobile (US), so I gave up and called 611. It couldn't have been easier: I just said that I was buying an unlocked phone and needed a micro SIM card for it; the agent asked for the line I wanted it for and how quickly I wanted it, and they're mailing me one for free. (They offer expedited shipping for a fee, but since they quoted "up to a week" for free delivery, I took that option.)
I understand from another poster in one of the other forums that their experience was different and the customer service agent told them that they'd have to bring the phone in, so YMMV.

jnewman1991 said:
Weird. I walked into a Tmobile store two weeks ago to get the Isis SIM card for my GS3 and wasn't charged anything, and again last week to get a normal SIM after selling my GS3 and wasn't charged either time.
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I think if you're currently a customer they will give you the SIM chip. I was told as a new customer they would charge me $20. What a backward policy.

fleury14 said:
That's what I did. Cost me $1.06 and it'll be here waiting for my new nexus 4
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Same, I couldn't find it online, but I opened up a chat window with customer service and they linked me quickly. Whoever paid $1.08 must have a high sales tax in their state

Where are people getting their S IV

So now the S IV has been rooted. People have had their hands on it for a little while.
eBay sellers still show pre-orders. Can't find a shop with stock since the phone hasn't been released.
Where are people getting their S IV???

They must be devs or beta testers and or reviewers.

RF12 said:
So now the S IV has been rooted. People have had their hands on it for a little while.
eBay sellers still show pre-orders. Can't find a shop with stock since the phone hasn't been released.
Where are people getting their S IV???
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Rooted?
S4 isn't for sale anywhere - but in Denmark you can make a pre-order in about 20 shops at the moment. First delivery end of April.

Right and stores in Germany and the UK are also taking pre-orders.
"Rooted" already, amazing: http://forum.xda-developers.com/showthread.php?t=2213775

We're not sure that will work
If u look at the last post here
http://forum.xda-developers.com/showthread.php?t=2214847
Chainfire (best dev in the world:thumbup::thumbup::thumbup::thumbup::thumbup::thumbup says you can't simply inject root there are apparently differences
S4 INFO

I have pre ordered mine at T-mobile here in Holland and they say it will be delivered around 26 April
Sent from my GT-S5360 using xda app-developers app

I think the problem is the s4 is running with selinux kernel. Somehow the security has to be disabled.
Sent from my SPH-L900 using xda premium

If you can avoid ebay please do so. Most ebay sales don't come with a warranty.
Sent from my GT-I9300 using xda app-developers app

Going to get mine at Best Buy here in the States.

Baldilocks said:
Going to get mine at Best Buy here in the States.
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Does BestBuy have an advantage over AT&T? I am asking because I am trying to decide if I want to go through AT&T to buy mine or another brick & mortar store. I'm not going to buy online because I want to be able to physically see and hold what I will be buying in this case. I plan on buying it at full price, but that might change if I can get a deal on a plan if I subsidize it through AT&T.

scott14719 said:
Does BestBuy have an advantage over AT&T? I am asking because I am trying to decide if I want to go through AT&T to buy mine or another brick & mortar store. I'm not going to buy online because I want to be able to physically see and hold what I will be buying in this case. I plan on buying it at full price, but that might change if I can get a deal on a plan if I subsidize it through AT&T.
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They usually charge less. Also if you get their warranty, it's much better. Covers everything and you don't have to pay for a replacement or repair.
AND, the next time you purchase a phone, they will buy the old one back. Usually not as much as you'd get on eBay for it, but could help defray the costs of your next phone.

Baldilocks said:
They usually charge less. Also if you get their warranty, it's much better. Covers everything and you don't have to pay for a replacement or repair.
AND, the next time you purchase a phone, they will buy the old one back. Usually not as much as you'd get on eBay for it, but could help defray the costs of your next phone.
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Click to collapse
Thanks for the reply. It sounds like a pretty good place to buy from but I am a little unsure if BestBuys is going to even be in business in 2 or three years when I go to get another phone. I guess its going to come down to how much less they can sell them for versus AT&T.

scott14719 said:
Thanks for the reply. It sounds like a pretty good place to buy from but I am a little unsure if BestBuys is going to even be in business in 2 or three years when I go to get another phone. I guess its going to come down to how much less they can sell them for versus AT&T.
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My guess is $199 for the 16GB vs. $249 that AT&T will charge.

Negri.

A shop .
Sent from my HTC One using Tapatalk 2

I will be getting a Samsung Galaxy S4 ATT Version soon I cannot wait....

Carphone Warehouse
People who need an upgrade on their contract should maybe check out Carphone Warehouse as the deals look OK there + you get a free accessories bundle!!
That's where I might pre-order from anyways.

I will get mine from future shop,i.love their $10/mo.insurance return policy..doesnt matter what i do to the device..brick it,water damage whatever..i.bring it in and they replace it
Sent from my SGH-I747M using xda premium

T-Mobile $99 / $20 month plan

Baldilocks said:
My guess is $199 for the 16GB vs. $249 that AT&T will charge.
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The 16GB is $199 at AT&T...
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

[Q] Google's N5 or T-Mo's N5?

Hey, is there ANY difference between the Nexus 5 on the Play Store and the Nexus 5 that T-Mo sells in their stores?
I ask because my gf and I are switching to T-Mobile later this month and she is going to get the Nexus. She wants to be sure that if she doesn't like T-Mo then she can take the phone to another carrier, like AT&T. We want to use the ETF money to get a reduced price on the Nexus, but if we can't bring the phone to another carrier then we might have to buy it from the Play Store instead.
Thanks!

they are exactly the same. play store sells 16 or 32gb, tmo sells 16gb.

Thanks a lot I'll probably end up asking the guy at T-Mo just in case, but I trust the word of XDA techies more.
BTW If they are exactly the same, that means the T-Mo version doesn't come with any bloatware?

T-Mobile reps usually know next to nothing. They are the exact same phone
Sent from my Nexus 5 using xda app-developers app

aBabyPenguin said:
Thanks a lot I'll probably end up asking the guy at T-Mo just in case, but I trust the word of XDA techies more.
BTW If they are exactly the same, that means the T-Mo version doesn't come with any bloatware?
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nope, no bloatware. its the pure nexus experience as its meant to be.

Even tho they are the same the one on the playstore is $100 cheaper

chris6278 said:
Even tho they are the same the one on the playstore is $100 cheaper
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Yeah, but Google subsidizes the price because they can afford it. My gf and I are going to see how much money we can get from Verizon's ETF, we might end up saving money thanks to T-Mo.

The only difference between the Nexus at the Google Play store and the T-Mobile store is the one at the T-Mobile store is sold at a substantial markup, while Google Play sells it basically at cost.

BirchBarlow said:
The only difference between the Nexus at the Google Play store and the T-Mobile store is the one at the T-Mobile store is sold at a substantial markup, while Google Play sells it basically at cost.
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I wouldn't call $46 a substantial markup. For some, $46 is worth it for nothing down and a two year payment plan.

aBabyPenguin said:
Hey, is there ANY difference between the Nexus 5 on the Play Store and the Nexus 5 that T-Mo sells in their stores?
I ask because my gf and I are switching to T-Mobile later this month and she is going to get the Nexus. She wants to be sure that if she doesn't like T-Mo then she can take the phone to another carrier, like AT&T. We want to use the ETF money to get a reduced price on the Nexus, but if we can't bring the phone to another carrier then we might have to buy it from the Play Store instead.
Thanks!
Click to expand...
Click to collapse
AFAIK, if you're going to switch to TMO using their new plans to reimburse ETFs, you have to turn in your old phone and buy a new phone from them directly. I don't think you can BYOD with a Play Store phone? So, assuming the N5s from TMO/Play are using the same bands, you should be able to take directly to AT&T with only a SIM switch. And IF you're ok with only 16GBs of storage. As a few others have said, TMO only sells the 16GB model. Seems stupid to me, but whatever.

aBabyPenguin said:
Yeah, but Google subsidizes the price because they can afford it. My gf and I are going to see how much money we can get from Verizon's ETF, we might end up saving money thanks to T-Mo.
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If you have grandfathered Verizon unlimited data, selling it on Ebay through an "Assumption of Liability" is the way to go. I just made $350 on my wife and my lines instead of paying $250+ in ETF. It was really easy to do. There's a thread on rootzwiki on how to do it. Search on "Sell Verizon Contract and Keep your Number"

Bateluer said:
AFAIK, if you're going to switch to TMO using their new plans to reimburse ETFs, you have to turn in your old phone and buy a new phone from them directly. I don't think you can BYOD with a Play Store phone? So, assuming the N5s from TMO/Play are using the same bands, you should be able to take directly to AT&T with only a SIM switch. And IF you're ok with only 16GBs of storage. As a few others have said, TMO only sells the 16GB model. Seems stupid to me, but whatever.
Click to expand...
Click to collapse
My gf has an old crappy Android that she definitely won't miss over the N5, We aren't worried about trading in a device, we aren't losing anything. And yes, she doesn't care about storage. 16GB will be more than enough for her.
thionylx said:
If you have grandfathered Verizon unlimited data, selling it on Ebay through an "Assumption of Liability" is the way to go. I just made $350 on my wife and my lines instead of paying $250+ in ETF. It was really easy to do. There's a thread on rootzwiki on how to do it. Search on "Sell Verizon Contract and Keep your Number"
Click to expand...
Click to collapse
Oh yeah! I totally forgot about that. My gf has tiered data but I still have unlimited. I'll definitely look into that, thanks for the heads-up.

aBabyPenguin said:
Thanks a lot I'll probably end up asking the guy at T-Mo just in case, but I trust the word of XDA techies more.
BTW If they are exactly the same, that means the T-Mo version doesn't come with any bloatware?
Click to expand...
Click to collapse
Yeah most don't know **** that's why I sell more than most reps
Sent from my Nexus 5 using xda app-developers app

Got my $200 AT&T trade in credit

Hello everybody. Want to share my experience for anybody that pre-ordered their v20 through AT&T and was planning on getting their $200 trade in credit. Just got back from AT&T store and process was pretty simple. I took in a old iphone they checked it out, asked for my v20 imei, then they gave me an instant $200 credit in my bill. They also said I could've used the credit instantly to buy accessories at the store, or wait to get some type of card that I could use later.
Sent from my LG-H910 using Tapatalk

Congratulations?

@rbiter said:
Congratulations?
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Thanks. Just putting it out there in case any body has any questions about the trade in credit process for AT&T.
Sent from my LG-H910 using Tapatalk

I was wondering about that, as I pre ordered also. Is there a list of phones that meet the requirements?
Sent from my LG-H910 using XDA Free mobile app

RiNo808 said:
I was wondering about that, as I pre ordered also. Is there a list of phones that meet the requirements?
Sent from my LG-H910 using XDA Free mobile app
Click to expand...
Click to collapse
You can go here.
https://tradein.att.com/#/start-a-trade/discover-device-value
Phone needs to be worth at least $5 to qualify for the $200

EvoKnvl said:
You can go here.
https://tradein.att.com/#/start-a-trade/discover-device-value
Phone needs to be worth at least $5 to qualify for the $200
Click to expand...
Click to collapse
This is correct. I tried to trade in a ZTE phone but it showed a $0 trade in value and they wouldn't take it.
Sent from my LG-H910 using Tapatalk

so pre orders must go into the store to do this? i had chatted in and they told me i will get a email, still no email here, smh.
also, has anyone searched and found a cheap burner (pre-paid phone) that can be used as a trade in? T-Mobile guys were using a Pixie4 or something, $20 at WalMart but ATT values it as a big ZERO!

cordell12 said:
so pre orders must go into the store to do this? i had chatted in and they told me i will get a email, still no email here, smh.
also, has anyone searched and found a cheap burner (pre-paid phone) that can be used as a trade in? T-Mobile guys were using a Pixie4 or something, $20 at WalMart but ATT values it as a big ZERO!
Click to expand...
Click to collapse
You don't have to go in store, but I believe its easier and quicker. You don't need an email to go get credit in store. Just tell them you pre-ordered and are there for the credit. I couldn't find a cheap prepaid phone to turn in. The cheapest I found was a AT&T iphone 4 on eBay for $50, that AT&T valued at $5 trade in credit.
Sent from my LG-H910 using Tapatalk

The store I went to said i would HAVE TO USE HALF of the credit in the store. I chatted online and they said I didn't and the store shouldn't be trying to make me.

frome901 said:
The store I went to said i would HAVE TO USE HALF of the credit in the store. I chatted online and they said I didn't and the store shouldn't be trying to make me.
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I don't know if it's the same at every store, but the rep usually gets some form of commission on accessories.
So that would probably explain it.

Andrew025 said:
I don't know if it's the same at every store, but the rep usually gets some form of commission on accessories.
So that would probably explain it.
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I agree. The store I went to didn't say anything about having to use half credit at the spot.
Sent from my LG-H910 using Tapatalk

My local AT&T store said I had to use all $200 on accessories in store and seemed shocked that I chose to keep the phone instead of trading it for a bunch of accessories I didn't want or need. Kind of like they always act so shocked that I never want the cheapo tablet offers that will cost me $10 a month for 2 years.

danengland said:
My local AT&T store said I had to use all $200 on accessories in store and seemed shocked that I chose to keep the phone instead of trading it for a bunch of accessories I didn't want or need. Kind of like they always act so shocked that I never want the cheapo tablet offers that will cost me $10 a month for 2 years.
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I would definitely go to another store or contact AT&T customer service through the phone. What they told you is not right.
Sent from my LG-H910 using Tapatalk

what's a good phone (worth $5 trade in) to buy and use? prefer to pick up some sort of prepaid device, rather than try to meet up with a seller on Craigslist. thanks

cordell12 said:
what's a good phone (worth $5 trade in) to buy and use? prefer to pick up some sort of prepaid device, rather than try to meet up with a seller on Craigslist. thanks
Click to expand...
Click to collapse
Galaxy s3 is worth $10. I'll be trading that instead of my note 3.
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