**UPDATE 8/3/2011**
They've just posted this on facebook, I know we have S-off now but I thought I'd post it anyway :
"Since our last update, many of you have asked how the bootloader unlocking process will actually work, and in particular why HTC's most recently released devices still have a locked bootloader. Rest assured we're making progress toward our goal to roll out the first software updates in August to support unlocking for the global HTC Sensation, followed soon by the HTC Sensation 4G on T-Mobile and the HTC EVO 3D on Sprint. Because unlocking the bootloader provides extensive control over the device and modifications may cause operation, security and experience issues, new devices will continue to ship locked but will support user-initiated unlocking using a new Web-based tool.
So how will this work? The Web tool, which will launch this month, requires that you register an account with a valid e-mail address and accept legal disclaimers that unlocking may void all or parts of your warranty. Then plug in your phone to a computer with the Android SDK loaded to retrieve a device identifier token, which you can then enter into the Web tool to receive a unique unlock key via e-mail. Finally, apply the key to your device and unlocking will be initiated on your phone.
We're excited to bring bootloader unlocking to developers and enthusiasts, and we feel this new Web tool will meet your needs and continue to provide customers with the best experience. Thanks to the community for supporting these efforts! "
link
Lol s-off void warranty damn!
Sent from my HTC Sensation Z710e using XDA Premium App
MxFadzil92 said:
Lol s-off void warranty damn!
Click to expand...
Click to collapse
yeah I didn't expect that part, I mean I unlocked it using your own tool, why would that void my bloody warranty!
Wait so what happened? I dont get it
kripwalk said:
Wait so what happened? I dont get it
Click to expand...
Click to collapse
Nothing new, just more BS updates
If I unlock using revolutionary is it possible to get s-on and send it in for warranty repairs?
Sent from my HTC Sensation 4G using XDA App
I would say yes
Sent from my HTC Desire using XDA App
MxFadzil92 said:
Lol s-off void warranty damn!
Sent from my HTC Sensation Z710e using XDA Premium App
Click to expand...
Click to collapse
It always voided warranty as far as I know.
This is why most of us are not waiting on HTC to unlock our phones.
Matt1408 said:
It always voided warranty as far as I know.
Click to expand...
Click to collapse
Yes, so nothing new on that part. Anyways, i'm happy that it finaly comes
Sent from my HTC Sensation Z710e using XDA App
Lol don't really matter **** the warranty. We will just s.on if needed. We know how to
Sent from my HTC Sensation Z710e using XDA App
Dear HTC,
Please choke on a bag of dicks.
Thanks.
It's great that they're providing an easy and official way to unlock our phones. Root as soon as the next phone we buy is released!
Stop being so cynical, cynical people. :/
Sent from my HTC Sensation 4G using XDA App
So in a simple terms htc quitely waiting -.- all of us are lucky to have s-off done by alpharevx... and if we do found on how to s-on back the device our warranty wont be void coz we didnt agree on the legitimate thingy and the s-off tool made by htc...
they wont get my IMEI haha thats how there going to track down who everr use there tool people beware cut off your tell htc and check for software updates htc if your listening your a bunch of stupid "forum rule" holes
ikhzter said:
Lol don't really matter **** the warranty. We will just s.on if needed. We know how to
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
If you wanted to S-OFF using HTC's method, they would most likely keep a database of all the device IDs that have used their S-OFF tool, and from there they would know if you've voided your warranty regardless if you have returned the phone to S-ON. But to be honest the only scenario I see where HTC reject your warranty claim after doing S-OFF would be if you bricked the phone. If you are saying stuff like there is excessive dust under the screen, or there are hardware faults, they can hardly reject your warranty claim there, even if you did S-OFF.
Anyways, I bet HTC will probably continue with their tight security policy on their future phones, whilst allowing you to void your warranty and get S-OFF. To be honest this is far better than nothing, it means we don't have to wait (long) for the S-OFF of a new HTC phone to be released. Imagine, buying the latest HTC phone and having ROMs and development popping up on the XDA forums from day one. Thats fantastic.
Don't dismiss HTC's efforts just because we don't need them anymore for the HTC Sensation/EVO 3D thanks to -Revolutionary-, true for now we are happy without them, but when the next HTC phone comes out everyone will appreciate S-OFF from day one.
All u have to do is s-on....no need to worry
Sent from my HTC Sensation Z710e using XDA Premium App
Just curious, is unlock bootloader and S-Off the same? Would an unlock bootloader allows one to root his phone?
Yes.
Sent from my LG-P999 using XDA Premium App
Am I right in thinking that all previous HTC phones did not have S-ON?
If so, I am confused... That means that you are voiding your warranty to get your phone into a state every other phone is by default?
Related
They only need to type in "fastboot oem unlock" in command prompt to unlock the bootloader whereas HTC requires an exploit to turn S-OFF and then the bootloader is unlocked.
It's official.
Motorola phones are about to be more easy to unlock than HTC phones like our trusty Mytouch 4G's. I find this deeply unnerving.
Yea but now all future htc phones come with unlocked bootloaders, so there still ahead. Don't think it gets any easier then that
Sent from my HTC Glacier using XDA Premium App
+1 htc will be fully unlocked out the box. Soooooo htc wins.
Sent from my HTC Glacier using XDA Premium App
TangBaby said:
+1 htc will be fully unlocked out the box. Soooooo htc wins.
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
IMHO Motorola has this one won. It's simple enough for someone to unlock and do their own thing. But yet on the other hand someone who shouldn't be tampering won't be. I mean how many threads have we seen where the title says "i cannot get s-off".... i mean with either one being the way they are. i'm not promising my loyalty to HTC.
Very good point...but once u unlock the moto bootloader its unlocked for good with no way of locking...htc on the other hand...its reversable.
Sent from my HTC Glacier using XDA Premium App
TangBaby said:
Very good point...but once u unlock the moto bootloader its unlocked for good with no way of locking...htc on the other hand...its reversable.
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Not if it comes unlocked out of the box. no way to put a pad lock on something that has no hole for the pad lock.
Agreed...
Sent from my HTC Glacier using XDA Premium App
Is HTC unlocking bootloaders or just making them unlockable with s on and off like they have usually been?
Sent from my HTC Glacier using XDA App
kimbernator said:
Is HTC unlocking bootloaders or just making them unlockable with s on and off like they have usually been?
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Eh, sort of. HTC really has stated what they are going to do. HTC said they will not have locked bootloader. Which means like the Magic and the Dream. Just root an install. But i'm sure they'll have some sort of
Code:
oem fastboot unlock
to truly unlock them.
I guess this means there are no more companies with locked bootloaders from here on out
Sent from my HTC Glacier using XDA App
kimbernator said:
I guess this means there are no more companies with locked bootloaders from here on out
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
It appears that way. The >1% Android community has spoken out and won the fight.
About time companies started listening! They can't deny the fact android is meant to be truly open and the fact that it shows no sign of slowing down in phone sales/daily activations. Android ftw!!
Sent from my HTC Glacier using XDA Premium App
kimbernator said:
They only need to type in "fastboot oem unlock" in command prompt to unlock the bootloader whereas HTC requires an exploit to turn S-OFF and then the bootloader is unlocked.
It's official.
Motorola phones are about to be more easy to unlock than HTC phones like our trusty Mytouch 4G's. I find this deeply unnerving.
Click to expand...
Click to collapse
I'm pretty sure that the first appearance of the "fastboot oem unlock" command was on the nexus one which was a HTC phone.
Sent from my HTC Glacier using XDA App
moto211 said:
I'm pretty sure that the first appearance of the "fastboot oem unlock" command was on the nexus one which was a HTC phone.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Yeah, it appeared there but was only used on that one device.
d12unk13astard said:
About time companies started listening! They can't deny the fact android is meant to be truly open and the fact that it shows no sign of slowing down in phone sales/daily activations. Android ftw!!
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Unfortunately it comes down to whether or not carriers allow the unlocking and/or how they react to modding. That thing that went around couple months ago stating that carriers could detect modding and would kick users off the network shook a lot of people up and sort of gives us an idea of how powerful the carriers can be.
Hopefully that's never a reality or I may have to switch to... wow there's really no other platform I'd rather switch to.
Yea, let's see how many customers they would lose if companies tried pulling that ****. I know were the minority that root our phones and get excited about unlocked bootloaders/s=off most people don't even understand what root is or probaly care to learn but if a carrier were to pull that type of move it would only be hurting itself.
Sent from my HTC Glacier using XDA Premium App
Let tmobile kick me off lol. Let them lose more money! Lol
Sent from my HTC Glacier using XDA App
kimbernator said:
Yeah, it appeared there but was only used on that one device.
Click to expand...
Click to collapse
the Nexus S uses that command line as well as the MAtrix. I'm sure it'll become a platform wide standard.
neidlinger said:
the Nexus S uses that command line as well as the MAtrix. I'm sure it'll become a platform wide standard.
Click to expand...
Click to collapse
Not exactly, actually... It'll get to the point where people will type it in thinking it does magical stuff, or thinking it does something to speed up the phone, or when an app fC's they'll blame it on the unlock. Basically, once this method falls into the hands of curious users who have no idea what it does, it'll start getting out of control. IMO There should be more to it that just fastboot oem unlock, to keep it far away from noobs and forums flooded with questions asking "wtf did i just do?"
So a couple of days ago I got the OTA Gingerbread update. After the update my phone has had some problems. When I text, the buttons stop vibrating sometimes. And also some of my contacts on the messaging app just show up as phone numbers. So please tell me what may be happening.
Can't offer any explanations but keep in mind, ota updates can be problematic because its insalling on top of what's currently installed, as opposed to wiping and doing a clean install.
Sent from my Inspire 4G using XDA App
I would suggest taking the phone in or possibly better off calling tech support and have them re push the update and go from there...or just root it and flash a custom ROM and enjoy the phone how it should've been.
Sent from my Desire HD using Tapatalk
The only problem to rooting my phone is that I might want to trade it in for another Inspire, because the screen is starting to pop out of the phone in the bottom left corner. I just don't want my phone to void the warrenty, and make it so I can't return it.
drakizard said:
The only problem to rooting my phone is that I might want to trade it in for another Inspire, because the screen is starting to pop out of the phone in the bottom left corner. I just don't want my phone to void the warrenty, and make it so I can't return it.
Click to expand...
Click to collapse
My screen is like that and I didn't return it cause I didn't notice it a huge problem
Sent from my HTC Inspire 4G using XDA Premium App
drakizard said:
The only problem to rooting my phone is that I might want to trade it in for another Inspire, because the screen is starting to pop out of the phone in the bottom left corner. I just don't want my phone to void the warrenty, and make it so I can't return it.
Click to expand...
Click to collapse
I've returned 2 phone because of that, 1st one was within the original 30 days and 2nd one was after and I thankfully have a tech warranty center close by.
How ever on the second one, a refurb I don't have working GPS and the guy would not let me exchange it again and gave me a number for HTC to call and get it exchanged that way, why I'm not sure but it may have been my fault any way. Lol
Sent from my Desire HD using Tapatalk
bdpyo said:
I've returned 2 phone because of that, 1st one was within the original 30 days and 2nd one was after and I thankfully have a tech warranty center close by.
How ever on the second one, a refurb I don't have working GPS and the guy would not let me exchange it again and gave me a number for HTC to call and get it exchanged that way, why I'm not sure but it may have been my fault any way. Lol
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
So you are under warranty and dealing with a non working gps? How did you do a name change?
Sent from my Desire HD using Tapatalk
Alright, well right now I am trying to find a way to root the phone. I remember how to root my old Samsung Captivate, but this is very different. Including that I now have android 2.3.3 I havent found any way to root the Inspire with Gingerbread. So if you know where I can find a download, please post it while I keep searching.
drakizard said:
Alright, well right now I am trying to find a way to root the phone. I remember how to root my old Samsung Captivate, but this is very different. Including that I now have android 2.3.3 I havent found any way to root the Inspire with Gingerbread. So if you know where I can find a download, please post it while I keep searching.
Click to expand...
Click to collapse
Ace Hack Kit v12 in the dev forum. Check the stickie.
Sent from my Desire HD using Tapatalk
fernandezhjr said:
So you are under warranty and dealing with a non working gps? How did you do a name change?
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Still under the manufacture's warranty and you mean my username?
Sent from my Desire HD using Tapatalk
bdpyo said:
Still under the manufacture's warranty and you mean my username?
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
AT&T should honor that manufacturer warranty, no matter if you already had a couple of exchanges. I would push them on that hard. Yes, user name.
Sent from my Desire HD using Tapatalk
fernandezhjr said:
AT&T should honor that manufacturer warranty, no matter if you already had a couple of exchanges. I would push them on that hard. Yes, user name.
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
I contacted the admin
And yeah the guy at the store told me to call that number it was like some kind of direct line for HTC
Sent from my Desire HD using Tapatalk
drakizard said:
The only problem to rooting my phone is that I might want to trade it in for another Inspire, because the screen is starting to pop out of the phone in the bottom left corner. I just don't want my phone to void the warrenty, and make it so I can't return it.
Click to expand...
Click to collapse
If you search, there are procedures posted to return to stock/ s-on in the event you need to do a warranty exchange. I have done this myself and was able to get a warranty exchange.
Sent from my Inspire 4G using XDA App
I just received my replacement phone from ATT warranty. Its on software version 1.73.502.1 71ORD
Its SN starts with HT25
Sent from my HTC One XL using xda premium
dkirchik said:
I just received my replacement phone from ATT warranty. Its on software version 1.73.502.1 71ORD
Its SN starts with HT25
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
Weird. Thats the newest hardware with the oldest firmware. Either way it doesn't matter as there is a root for everything right now. Good thing you got the latest hardware though.
I'd like to go ahead and confirm my experience here too.
The first four characters of my serial number are "HT24". It's not as recent as the OP's, but I'd like to think it's relatively new.
At any rate, I received a warranty replacement with 1.73.
Moreover, it came with SuperCID 111111 and the "re-locked" identifier. This doesn't particularly perturb me as it saved me a few seconds when unlocking. Yeah, I ended up with someone's leftovers with some newer parts.
Battery life on the replacement is around 5.5 hours of screentime with 30% brightness and LTE enabled. I think refurb is preferable since it's cosmetically pristine and every part has been tested more stringently than a factory original.
It's odd that they aren't being re locked and cid reset. Is refurbishment done by AT&T or the manufacturer typically?
gunnyman said:
It's odd that they aren't being re locked and cid reset. Is refurbishment done by AT&T or the manufacturer typically?
Click to expand...
Click to collapse
Typically, refurbishments are done by the manufacturer. AT&T just serves as an intermediate in the process that makes sure you have a phone as quick as possible. Once they receive our broken phones, they have the pleasure of doing what we did not want to do - deal with HTC.
If you had to deal with the manufacturer directly, you would be looking at two to three weeks for a replacement device.
lowfatcreamcheese said:
Typically, refurbishments are done by the manufacturer. AT&T just serves as an intermediate in the process that makes sure you have a phone as quick as possible. Once they receive our broken phones, they have the pleasure of doing what we did not want to do - deal with HTC.
If you had to deal with the manufacturer directly, you would be looking at two to three weeks for a replacement device.
Click to expand...
Click to collapse
good to know. I wonder why they aren't relocking the devices then.
seh6183 said:
Weird. Thats the newest hardware with the oldest firmware. Either way it doesn't matter as there is a root for everything right now. Good thing you got the latest hardware though.
Click to expand...
Click to collapse
What makes the newer hardware better? I just picked up another replacement and it is the newer hardware.
Sent from my HTC One X using xda premium
I have HT23... guess I'm an oldie then :/ haha
I got it on launch day so I guess thats the reason
rohan32 said:
I have HT23... guess I'm an oldie then :/ haha
I got it on launch day so I guess thats the reason
Click to expand...
Click to collapse
I have launch day supply as mine was traded in 2 weeks after launch and it's an HT 24
HTC refurbs them and AT&T is the distributor for warranty exchanges. You're lucky though... AT&T usually doesn't take devices that were tampered with.
Sent from my HTC One X using Tapatalk 2
Man.Droid said:
HTC refurbs them and AT&T is the distributor for warranty exchanges. You're lucky though... AT&T usually doesn't take devices that were tampered with.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I've never had a problem with them not taking it.
Sent from my HTC One X using XDA
My warranty replacement also had 1.73 and HT24.
Sent from my HTC One X using XDA
Just got my warranty repair from HTC and the serial number starts MB. Bootloader is locked. It was relocked when I sent it in. Doubt it's the same phone. I'll check the imei when i get home.
---------- Post added at 01:49 PM ---------- Previous post was at 01:49 PM ----------
Just got my warranty repair from HTC and the serial number starts MB. Bootloader is locked. It was relocked when I sent it in. Doubt it's the same phone. I'll check the imei when i get home.
edit: came with 1.73...while both of my One X sit at bootloader comparing the screen the MB (grey replacement) is noticeably darker than the HT23 (white)
SkizzMcNizz said:
I've never had a problem with them not taking it.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Damn. I know our warranty exchange boots into boot loader and looks top to bottom for root access and such. If they find anything they'll deny exchange. Good for you though haha. Lucky.
Sent from my HTC One X using Tapatalk 2
Man.Droid said:
Damn. I know our warranty exchange boots into boot loader and looks top to bottom for root access and such. If they find anything they'll deny exchange. Good for you though haha. Lucky.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
HTC or AT&T?
Sent from my HTC One X using XDA
SkizzMcNizz said:
HTC or AT&T?
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Att I'm assuming. Got my phone back from HTC and they didn't say anything. ATT stores will vary.
Sent from my HTC One X using XDA
rquinn19 said:
Att I'm assuming. Got my phone back from HTC and they didn't say anything. ATT stores will vary.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I'm wondering if they will check my old phone when I send it back and then charge me for it.
Sent from my HTC One X using XDA
I have an ht 25 that came with 1.73 hm that's odd lol bought it first day
Sent from my HTC One X using xda premium
HTC seems to be very understanding. Unless it's bricked or something directly related to unlocking the bootloader I doubt they care. And legally they can't. It's like taking your car in for warranty repair on the engine and they void the warranty because you installed better brake pads.
rquinn19 said:
HTC seems to be very understanding. Unless it's bricked or something directly related to unlocking the bootloader I doubt they care. And legally they can't. It's like taking your car in for warranty repair on the engine and they void the warranty because you installed better brake pads.
Click to expand...
Click to collapse
I don't think I've heard of HTC turning away any devices that were bootloader unlocked. They're supportive of the power user.
Sent from my HTC One X using XDA
Hey Guys
First of all, Hi! Ive had several devices over the years, so Im not new to XDA, but just to this side of them. So i bought a used HTC One S for Tmobile, Loving it, but then the power button started working intermittently, shades of my nexus one, now it doesn't work at all. I have tried taking off the sim cover and pushing the button directly, but it just won't work. So, I am using a shake to unlock app, but what happens if it dies?
Does anybody have any idea how to fix this? Or is this common with this model?
Regards
Trevor
It's a hardware issue. Warranty exchange it.
Sent from my HTC VLE_U using xda premium
I know energy rom has a tweak to let you wake with volume keys.
As far as fixing it, I can't help.
Sent from my HTC VLE_U using xda premium
will they honor the warranty since i bought it used?
If you dont have the receipts they will probably not exchange it =\
The warranty statement says it applies only to the original buyer.
It can be transferred if sold where HTC as consented in writing to the transfer.
(I'm quoting the warranty statement article 1 here, don't ask me what they mean by that)
Sent from my HTC One S using xda premium
Call HTC see what they say. It should be covered under warranty and they don't as if your the original buyer. I'm sure thy will help you out. Normally thy just ask for the serial to see if its still covered. Good luck.
Sent from my HTC One S
T-Mobile USA
stock
Please update this thread if you try to get it replaced under warranty. I purchased mine used, so I'm curious about the warranty.
Sent from my MB525 using Tapatalk 2
They are going to cover it under warranty! but I won't have it for up to 3 weeks....
Sent from my HTC VLE_U using XDA
T-mobile or HTC?
Sent from my HTC One S
T-Mobile USA
stock
6370 said:
T-mobile or HTC?
Sent from my HTC One S
T-Mobile USA
stock
Click to expand...
Click to collapse
I'd be interested in this too. I know that TMO is really helpful, but not so much so with exchanging handsets. What is HTC Customer Service like? Clearly not terrible...
I got a used hd2 a wile back and the touch screen went out on it. All HTC did was ask for the serial # for warranty varification. and they replaced the front screen for free. All I paid was over night shipping to them. They replaced the screen and shipped my hd2 back to me that same day they got it. One day turn around was awsome. Maybe I got lucky but I was still vary impressed with there service.
Sent from my HTC One S
T-Mobile USA
stock
HTC apparently they don't care about original owner or not...just is it in the warranty period.
Trev
Sent from my HTC VLE_U using XDA
I find HTC has the best dedication to the customer they really honor their relationships
(EXCEPT IN CASES OF GPL COMPLIANCE WHERE THEY ARE NEGLIGENT AND PERPETUAL VIOLATORS THEREOF)
Sent from my HTC One S using xda premium
Moved To Q&A
Please Post questions in the Q&A section
I'm having some issue with my one X from At&t and they send my a new one I have to return the old one but im worry because it was rooted, I already unrooted but still say RELOCK and I wandering is this going to affect the waranty?
It might, might not. It's really just a gamble with AT&T.
Sent from my HTC One X using xda premium
As long as there is no water damage your usually ok.
Sent from my HTC One X
From talking to AT&T warranty, I had the woman read to me their warranty void crap. Its for liquid and physical damage. Also, I asked about the boot loader. After a long wait time she talked with her supervisor, as long as the boot loader says relocked its still considered in warranty. But you have to send the phone back with the stock ruu on it.
Sent from my HTC One XL using xda premium