FB chat not connecting - Windows Phone 7 Q&A, Help & Troubleshooting

i keep going in message>settings>facebook chat and i keep getting that it needs to be set up, so i click set up but all that happens is takes me to a facebook homepage on an browser, so i cant load chat, any ideas??

Did you try to remove the fb account from your phone and add the account again?
For me that solved the problem.

Yes I've done that several times :/ I've erased it and rebooted, but still didn't work, if not oh well don't want to be reflashing my phone too lengthy, hopefully someone could offer a solution
Sent from my HD7 using XDA Windows Phone 7 App

Log into your live account (not on your phone) and then link your fb chat to the live msn chat thing. That's what I had to do

Related

Facebook chat in Mango Beta 2 not reciving all messages..

Does anyone know whats wrong with messenger..?
In my Omnia 7 running Mango beta 2 the facebook chat messages stoped arriving..
It all worked since I updated but know it stoped working... I can see all my contacts and they can see my but I just don't get all the messages..
If they send 6 I get 1 if any... And they don't get mine... And other times they jsut get 1 of them... Stange... :S
Did you turn "Facebook Chat" on?
I can't even get past that step, all I get is a dead page.
Mine, with Mango, doesn't show FB content. The only thing the people hub shows is Windows Live content. I have the FB account setup, too. My Focus with NoDo shows FB content, though.
Oooops...spoke too soon. It just now started showing FB content...this is the first time since flashing Mango that it has shown. lol...maybe it was waiting for the opportunity to contradict me.
In mine everything about facebook works great.. All content of all kinds... Friends, calender.. All of it..
The only thing not working well is the facebook chat.. Messenger works great... But only in facebook chat messages don't show up, or just one out of 5 sent to me show...
Facebook chat is on and I can see my online facebook friends...
I thing this is a messenger thing, because in live.com messenger same thing happens.. Any ideas...?
I tested in Messenger 2011 and same problem... Could it have something to do with the new Facebook Chat... It worked well before the change...
cohowap said:
Did you turn "Facebook Chat" on?
I can't even get past that step, all I get is a dead page.
Click to expand...
Click to collapse
What you've probably noticed is that on your chat settings, when you try to enable the FB chat, it goes to a non existent web page. Here's the work around:
Go to to your live account on live.com, go to profile, and you'll see the other accounts at the bottom (FB, youtube, etc) click on facebook, make sure chat is enabled, and hit save.
You'll have to type in your FB email and password. Now when you look at your phone, under the messaging settings, you'll noticed that FB chat is enabled.
You will probably have to manually resync at the very least for it to work. Other people have reported that it just takes time for your contacts to show up, and some other people have had success simply waiting because eventually they showed up for them.
Hope this helps.
Maroon Mushroom said:
What you've probably noticed is that on your chat settings, when you try to enable the FB chat, it goes to a non existent web page. Here's the work around:
Go to to your live account on live.com, go to profile, and you'll see the other accounts at the bottom (FB, youtube, etc) click on facebook, make sure chat is enabled, and hit save.
You'll have to type in your FB email and password. Now when you look at your phone, under the messaging settings, you'll noticed that FB chat is enabled.
You will probably have to manually resync at the very least for it to work. Other people have reported that it just takes time for your contacts to show up, and some other people have had success simply waiting because eventually they showed up for them.
Hope this helps.
Click to expand...
Click to collapse
By luck I had done all that.. Just had to re-sync manually and everything worked..
Now the missing messages is really bugging me... :S
BellPego said:
By luck I had done all that.. Just had to re-sync manually and everything worked..
Now the missing messages is really bugging me... :S
Click to expand...
Click to collapse
Yeah, I haven't heard of anyone else that has that problem either. That would bug me too.
BellPego said:
By luck I had done all that.. Just had to re-sync manually and everything worked..
Now the missing messages is really bugging me... :S
Click to expand...
Click to collapse
I've found that this is just an issue between Facebook chat and however Microsoft implements it. I've been using the Facebook chat integration in Windows Live Messenger 2011 since it first came out, and it can be sketchy at times. There are some people whom I'll appear online to, but they can't send me a message if I'm only logged in through Messenger. If I'm viewing the Facebook page, they can message me.
I also find that sometimes messages can take a long time to go through, if at all sometimes. It seems like every message will go through if you message back fairly quickly, but those that have been sitting for a while take a while to go through.
I also sometimes find that people will appear offline for no reason through Messenger, but everything works fine on the Facebook page.
I would imagine all these same problems from Messenger would also be there for the most part in Mango. It's an annoyance, but it has certainly made Messenger a lot more useful, and definitely will be a useful addition to Mango.
I stand corrected, the Facebook Chat support in Mango on my HD2 is actually working flawlessly. There hasn't been any missed messages, and only a couple have come in slightly delayed (no more than 10 seconds).
I've also been using my computer that is signed in with Windows Live 2011, and messages that come in and say the other person is offline, that isn't happening in Mango.
It's only been a couple days, but I'm impressed so far.
rustybob said:
I stand corrected, the Facebook Chat support in Mango on my HD2 is actually working flawlessly. There hasn't been any missed messages, and only a couple have come in slightly delayed (no more than 10 seconds).
I've also been using my computer that is signed in with Windows Live 2011, and messages that come in and say the other person is offline, that isn't happening in Mango.
It's only been a couple days, but I'm impressed so far.
Click to expand...
Click to collapse
Mine started to work fine 2 days ago...
No clue what happened but glad it's ok now.. Loving Mango so much...

Facebook Chat won't work on my Mango-updated HD7

It tells me it can't connect to see who's online. I've gone through all the different walkthroughs online, and none of them work.
Also, I can't seem to delete my linked Facebook account in Settings. It tells me this feature isn't available yet so I have to go to Live.com to do it, but when I do, it tells me I can't remove it because: There seems to be some trouble connecting this service to Windows Live right now. Please try again later..
Can anybody help? I swear I was allowed to delete my Facebook account in Settings last night...
"Delete Facebook?
This feature is not working yet. You can go to the Windows Live site on your computer and remove Facebook from your Windows Live account if you want to delete it"
This is what it says when I hold down my Facebook account and tap delete.
daniel_lfc said:
"Delete Facebook?
This feature is not working yet. You can go to the Windows Live site on your computer and remove Facebook from your Windows Live account if you want to delete it"
This is what it says when I hold down my Facebook account and tap delete.
Click to expand...
Click to collapse
I my self and others have answer this one at least 4 times....
M8 please search the forum with "Facebook chat Mango" ...and you will find the answer ...
colossus_r said:
I my self and others have answer this one at least 4 times....
M8 please search the forum with "Facebook chat Mango" ...and you will find the answer ...
Click to expand...
Click to collapse
No, I won't find the answer because I've done every walkthrough on every website about five times already.
Can anyone help?
daniel_lfc said:
Can anyone help?
Click to expand...
Click to collapse
How long has it been since you added Facebook chat to your Windows Live profile?
If its only been a few hours, you may have to wait a day or two. Sometimes it can take a very long time for Windows Live and Facebook to register each other and for your Facebook contacts to start showing up in Messenger. The other methods on the forum do not always work. Sometimes it just takes a little patience. Took my phone a day before any contacts showed up.
It took me like 5 mins to have all Facebook Contact List on my Windows Live Messenger.
Do one of the methods, wait 24 hours, and then report back. Most of the focus should be on the computer end. But I think the reason why many here are jaded about this is because many of us had to wait for it to just work. Which had nothing to do with the phone.
But then if it doesn't work, you may be SOL until the official update.
Nah, still not working. Pretty gutted about that really!
what I did was I deleted Facebook then went to windows live ( the same primary windows live account on my phone) and linked the two of them, then I readded Facebook and let it sync and also resynched windows live and then it connected and within 2 hours all my contacts started showing up. also make sure u have Facebook chat turned on in the messaging options.
daniel_lfc said:
Nah, still not working. Pretty gutted about that really!
Click to expand...
Click to collapse
Did you check in your online profile to make sure you linked the correct Face Book account? I too had a simulay problem with my daughters phone seems i linked my facebook account to her windows live so it did not work on the phone..
this is how you can tell
first login to your windows live @ live.com then click profile next to your name at top right then the details link on left then in the connect to you should see windows live and facebook if you do not see this then it facebook never connected and you should follow the steps again to connect facebook if you do see facebook click the manage link then click the edit link under facebook make sure the name that shows that you are connected to is the same as the one on your phone if it is not then you need to delete the facebook account from your profile next login into the correct facebook account then do the adding of the facebook account again and after you complete it and see your friends in the online and off line area of messenger you can go to your phone and resync facebook and windows live then in messenger tap offline then tap online it should be good then...
thing to note is the facebook account on windows live must match the one on your phone.
Mine kept saying it couldn't find anyone online even tho me Live account and Facebook were connected, but I managed to fix it.
I'm not sure if this was this trick but..:
1) Go to your Live account
2) Go to services
3) Go to the Facebook service
4) Just hit Save, even if you havent changed anything (also make sure the Chat is ticked).
5) Sync your Live account and Facebook on your phone
Everything was already ticked in my settings, but I just hit Save anyway and seconds later my Facebook Chat contacts started appearing.
Maybe somethings is improperly saved, and by just clicking the Save button again the settings are properly saved.
Do this:
Install Windows Live Essential, Log on WIndows Live Messenger
On the Bottom Right Corner of the Messenger Window, click Add and follow the step to connect Facebook for Live.
Log Out after you are done and then re log -in again.
You should be able to see the friendlist in a group called " Facebook" ( Must set show all friend, not "Online Only" )
Right click on a friend in Facebook group, and choose "Enable Facebook Chat"
Right now, you should see your Facebook friendlist on Windows Phone Chat.
daniel_lfc said:
Nah, still not working. Pretty gutted about that really!
Click to expand...
Click to collapse
Are you familiar with occam's razor m8 ??? "the simplest explanation is most likely the correct one."...
If all ppl have solve this by following those instruction, then you MUST do something wrong...
Follow the guides to the letter starting from blanc and not with " oh i id that and its not working' attitude....
just go to your Settings-Battery Saver, and UNCHECK 2 boxes :
always turn on Battery Saver when Battery is low,
turn on Battery Saver now, until next charge.
If you have unchecked both of them, you can connect to your Facebook Chat from messaging without any problem

[Q] How to get windows live messenger to work

I have a HTC HD7 with mango, but although I have a hotmail account (which I use for MSN) it only gives me the options to sync emails, and I cant find anyway to enable messenger on it, anyone know how this is done on mango? or if it is even possible?
Im sure it supposed to work like the facebook chat but i dont appear to have an option for it (my facebook chay DOES work).
It's not in the settings as it's activated by default. Just change your status in the messaging hub to anything but "Offline"" and you should see your Messenger contacts that are online.
tried that but it doesnt show any of my msn contacts, I even tried playing around with my filter options (for the people hub contacts) and none of my MSN buddies or in the list.
also when you press the icon with the 2 arror buttons (left/right arrows) it only gives options of TXT and Facebook, it foesnt give a messenger option.
i have the same problem on my HD7. the 'onlline' tab only shows my friends from facebook chat and not WLM.. and i dont know why
is your windows live account the one you used to sign into the phone? go to home.live.com and see if you can see and chat with your friends online via hotmail....
After I updated to mango I had to hard reset my phone and everything worked.
Sent from my HD7 using Board Express
Moved to Q&A
abond32 said:
After I updated to mango I had to hard reset my phone and everything worked.
Sent from my HD7 using Board Express
Click to expand...
Click to collapse
Yup that might help too. Also have to make sure the MAIN Windows Live ID that your phone is signed into is the one you use for Messenger. If you've added additional Windows Live IDs, you'll get e-mails/calendar/contacts..etc but not Messenger.
It works reasonably well for me (the first message you get in a convo has an annoying tendency to to go the phone and not to the PC, which is a pain if you're signed on to both at once. The real problem, though, is that it only works with the primary WLID. Such a waste of a good feature.

[Q] Facebook chat

I have a windows phone but am currently having problem using Facebook chat on it. It keeps saying "No one is online" even though in my Facebook on my laptop says otherwise. I have linked it with my windows live account, synced both my windows live account and Facebook account on my phone already, and also ensured that battery saver is turned off. But I still get the same message. Can someone help me? Am I missing something? Thanks in advance!
Have you tried logging in via the web on a PC to live.com, clicked on profile, and then checked that under 'connected to' (left hand side) that facebook is there?
If you can see that, click on 'Manage' and then click on 'Edit' under the facebook listing, and check 'Chat with Facebook friends' is selected.
Then sync your account again. Some people had to 'go offline' and then 'available' again, and wait up to two hours. Have a read of this thread for more detail:
http://forums.create.msdn.com/forums/t/85843.aspx?PageIndex=1
Hope that helps. Good luck with it.
iwanthp said:
I have a windows phone but am currently having problem using Facebook chat on it. It keeps saying "No one is online" even though in my Facebook on my laptop says otherwise. I have linked it with my windows live account, synced both my windows live account and Facebook account on my phone already, and also ensured that battery saver is turned off. But I still get the same message. Can someone help me? Am I missing something? Thanks in advance!
Click to expand...
Click to collapse
I had that problem once, I think I had to log in to my Windows Live account and enable Facebook chat some how but it's been a while and really can't remember but I do know it has somethingto do with account settings.
Erm wverything's alright now. Don't know why but it started working this morning! Thanks for all your posts anyway hahas!

wp7 messenger chat shows no one is online

Hello,
After long time I have again started using messenger chat in my wp7, earlier it use to work perfectly but from the last 2 days when I logged into messenger chat it shows no one is online even my status is shown offline to other messenger users whereas when I login to desktop live messenger app it shows online users and everything works expected, this means there is some issue with my phone and not live messenger.
I had recently upgraded to outlook.com but switched but to hotmail thinking this might be causing issue but still it shows no one is online.
I also realized I am unable to update apps too, Ball Maze, Translator & Whatsapp I have updates for these apps but it is not getting updated.
Somebody please help
Shishant said:
Hello,
After long time I have again started using messenger chat in my wp7, earlier it use to work perfectly but from the last 2 days when I logged into messenger chat it shows no one is online even my status is shown offline to other messenger users whereas when I login to desktop live messenger app it shows online users and everything works expected, this means there is some issue with my phone and not live messenger.
I had recently upgraded to outlook.com but switched but to hotmail thinking this might be causing issue but still it shows no one is online.
Click to expand...
Click to collapse
Ensure that
1) Your FB chat is set to ON in messaging settings.
2) Your WiFi/ Data connection is working fine. (Open any website IE to confirm it).
Yes, FB chat is broken for me too. Nothing wrong with your phone.
I dont use fb chat, I am talking about Windows Live Messenger chat it shows no user online even when my few friends are online likewise it shows I am Signed in(available) but to my friends I am shown offline, I face this issue only on my phone but not on PC messenger application. Also I am unable to update apps from last 2 days or so.
Shishant said:
I dont use fb chat, I am talking about Windows Live Messenger chat it shows no user online even when my few friends are online likewise it shows I am Signed in(available) but to my friends I am shown offline, I face this issue only on my phone but not on PC messenger application. Also I am unable to update apps from last 2 days or so.
Click to expand...
Click to collapse
I have WLM working totally fine. It is only failing to pull out FB contacts on messenger.
drupad2drupad said:
I have WLM working totally fine. It is only failing to pull out FB contacts on messenger.
Click to expand...
Click to collapse
I dont understand than why is this thing not working for me.
Nobody has any solution?

Categories

Resources