Hi there, long time lurker but first time posting.
I've just got the Sensation based on the feedback a lot of users here have given it, and so far it's a fantastic handset except for one thing: the volume rocker is extremely flimsy!
I took the battery door off yesterday and when I went to put it back on the volume rocker had slipped out from its opening and snapped as I was replacing the phone.
Is there anywhere I can get a new volume rocker? I've already called HTC UK and they've said the only way to replace is to send the handset in to get repaired. I was hoping I might be able to buy an OEM battery door from eBay but none of them seem to explicitly state that the volume rocker does come with the case, and i'd rather not spend £30~ for a tiny piece of plastic
If anyone has any suggestions they'd be greatly appreciated
Cheers, Dave
McWolffo said:
Hi there, long time lurker but first time posting.
I've just got the Sensation based on the feedback a lot of users here have given it, and so far it's a fantastic handset except for one thing: the volume rocker is extremely flimsy!
I took the battery door off yesterday and when I went to put it back on the volume rocker had slipped out from its opening and snapped as I was replacing the phone.
Is there anywhere I can get a new volume rocker? I've already called HTC UK and they've said the only way to replace is to send the handset in to get repaired. I was hoping I might be able to buy an OEM battery door from eBay but none of them seem to explicitly state that the volume rocker does come with the case, and i'd rather not spend £30~ for a tiny piece of plastic
If anyone has any suggestions they'd be greatly appreciated
Cheers, Dave
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Click to collapse
Get back onto Htc and they should send you a replacement back. Ive had it do it on me and ive seen a few others on here with it.
Related
As per the title.
How firm are your slide mechanism? When holding the device in your right hand (fingertips along left edge of device), does the device give a little as you change your grip/pressure (for example, as if you're manipulating the volume keys?).
EDIT:
As an aside, those buttons would have been better off on the "base" (keyboard section edge) of the device rather than on the screen section, that way when pressing them they wouldnt have caused this slight give in the slide mechanism!! Jesus, HTC need to employ some of us from here!!
A 100 views and no comments? Someone surely must have something to say about thi...
I would guess that many people are looking forward/waiting for this phone and want to read other people's thoughts but not enough people have one yet! You lucky soul!
SoundWave2003 said:
I would guess that many people are looking forward/waiting for this phone and want to read other people's thoughts but not enough people have one yet! You lucky soul!
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Good point, but a few guys do. Black with his AT&T one, few others etc. Just looking for some opinions. Personally, I think the spring could be a little more resistive.
I got mine today finally from Clove, lucky enough was in the first shipment have been setting it up for the last couple of hours and the keyboard is fine.
Slight Keyboard give
I would agree with you to a point, Syphon Filter.
When looking at the screen, it seems that the palm of my hand is catching the bottom right edge of the keyboard in its closed position and 'twisting' it a little when the volume is adjusted.
However, I've found that the volume buttons are in the right place when using them incall.
(The actual sliding mechanisim feels pretty solid to me.)
There's a little give, not so much a shift but more of a flex, definitely feels good for a sideways slider.
thebiscuitboy said:
I got mine today finally from Clove, lucky enough was in the first shipment have been setting it up for the last couple of hours and the keyboard is fine.
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Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
CalifornIyay said:
Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
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I guess it's 28 pounds delivery with DHL and 20 the old fashion way. At least when ordered from here in Finland. Didn't dare to accept the order yet.
Virtually no give in mine at all, feels solid.
Mine is solid and has been "thoroughly" used and handed around for wow factor for the past few days. It is well built and better, if I remember correctly, than the O2 XDA IIs (Blue Angel) for it's keyboard sturdiness mechanism.
CalifornIyay said:
Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
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Hi I'm based in the UK sorry
Appears firm to me, there's a little scraping noise as the keyboard is opened but not on close. Haven't been able to pin down where it's coming from yet.
mike_m said:
Appears firm to me, there's a little scraping noise as the keyboard is opened but not on close. Haven't been able to pin down where it's coming from yet.
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I there's a little slidey thing that covers the ribbon cable. As you open/close that it moves. That's what is causing the noise your just described.
Fine. Another slight improvement from HTC's latest slider, in my opinion...
Totally agree with the comment about the volume buttons, too. Bit daft putting them somewhere where the act of pressing them means you're also opening up the keyboard...
sub69 said:
Fine. Another slight improvement from HTC's latest slider, in my opinion...
Totally agree with the comment about the volume buttons, too. Bit daft putting them somewhere where the act of pressing them means you're also opening up the keyboard...
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Click to collapse
Yeah they should have just moved then onto the bottom half of the slide!
So when you press your volume buttons (just enough to make them "press") does your slide move at all?
Mine does a tiny bit. if the spring was a little stiffer it would be spot on.
What about the power button when trying to remove the back?
I keep turning it back on when I want it to be switched off and remove the battery! Just something I will have to get used to no doubt!
After receiving my Fuze/Rap today, I also noticed a 1/32 inch twist when opening the phone. My only only other HTC slide experience is the 8125 which after 4 years has a more tight opening action.
I have to have faith in the Raph after all the faithful years with my other slide out.
US- Virginia Beach
it sounds like something comes loose when i slide my fuze open. then there is something that rattles around in it. i tried to return it but all the fuzes they had at the store made the same sound. unique?
Mine is a little loose as well - I wondered if anyone else had the same issue. I can (with very little effort) make the screen move about 2-3mm away from the keyboard. It does feel a lot more loose than the 8525 did to me.. I'm not sure how that will play out over the lifetime of the phone, but I can expect it to only get worse (hopefully not!)
Love the phone though in general.
I had my cracked screen replaced not too long ago from a guy online and he did a great job of it. Problem is my volume rocker fell out. He said he'd fix it, but I'd have to be without my phone for quite a while and that's a drag. It's also been a while since this happened and I'm afraid too much time has now passed to send it in.
Nothing appears to be broken on either the phone or the volume rocker, so I'm wondering if there is a relatively simple fix for this. Obviously I could just glue it, but I don't want to do that in case I break my screen again (you never know...).
Anyone have any ideas?
got any pictures?
Not terribly uncommon. If you bought it from a tmo store just call and see if they have a case to swap.
jayzusfk said:
Not terribly uncommon. If you bought it from a tmo store just call and see if they have a case to swap.
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Well, I think it's well past the warranty. Think they would still go for it?
nonione said:
got any pictures?
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I could give it a shot if you think it would help
JazzMac251 said:
Well, I think it's well past the warranty. Think they would still go for it?
I could give it a shot if you think it would help
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I don't think it can be out of warranty. It hasn't even been a year since it was released.
Sent from my HTC Sensation 4G using xda premium
I think the warranty only lasts a month or so. It's been a lot longer than that.
JazzMac251 said:
I think the warranty only lasts a month or so. It's been a lot longer than that.
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It has a one year warranty. I bought mine on Craiglist, the volume rocker fell out, I called HTC and got it replaced through the warranty department.
Sent from my HTC Sensation 4G using xda premium
oh, nice! So I should make it an HTC thing and not a TMO thing?
My volume rocker fell out about a month after I got this phone. I was playing angry birds and it just came out. I called HTC and they sent me a replacement back cover. Been using the new back now for a bit over a month and so far so good. Now if I can only figure out how to fix the power button issue of double clicking on occasion to wake the phone up and turn it off after the 2.3.4 update......
JazzMac251 said:
oh, nice! So I should make it an HTC thing and not a TMO thing?
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Right, HTC would be the ones to hit up for a new back cover...they are really good about that stuff too ( i had problems with my MT4G memory card and had to call them). Tmobile does not have them, that's why warranty phones don't ever come with a back cover or battery
Sent from my HTC Sensation XE using xda premium
The volume rocker button is a known issue with HTC. I called today and gave me the number 1-888-356-2375 to replace the back cover. It is covered under HTC 1year warranty.
Mine fell out today.
Along with the 'stuck pixels' and crappy battery life, I cant wait to upgrade. It's too bad because i really like the phone overall.
It's not part of t-mobile's warranty (just the main device is) but if the store has any returned they can trade you. Otherwise, yeah, HTC will send you one if you don't mind the wait.
They're also supposed to be releasing a software update for the power-button issues.
Mine fell out as well today. I was going to ask if instead of sending me the black and grey housing, if I can get the aluminum one. Or aluminum "looking" one. I will post my results!
I also recently heard of a battery upgrade? instead of the original 1520 mah there is now the 1950 mah? Maybe with a little kicking and screaming about the volume rocker falling out and me having to have the new housing re-ghost armored + crappy battery life "even with custom rom and kernel" 6-7 hours if im lucky, they can throw it in. I do have a gift when it comes to being a barterer :-D
My volume rocker just fell out today! So I will be contacting HTC soon!!
My volume rocker has been loose for afew months now and the other day it got lost somewhere in London so I'd like to know where the cheapest replacement is in the UK.
I'd also like to know how easy it is to replace the part.
Thanks ;D.
Same problem here lmao and from uk aswell
Sent from my Desire HD using xda premium
Same problem you gotta take the whole shell apart I hear to replace it seen em for sale somewhere pain in the bum to do apparently? I just got a program to change sound anwyay from drop down so all good and a bit more control
I had the same problem...
I took a small block of aluminium, some abrasive paper and formed with it an appropriate shape and put some black foil over it and voila a new volume rocker.
I attached a photo, where you can see it.
On the photo i looks maybe a little bit terrible, but in real it looks very good
bought a new DHD in september,,, everything was OK but VOL - button stopped working all of a sudden,,
lucky for me , the vol + is working,, to adjust sound , i use s/w , to get in bootloader etc, i have to use adb commands,,,!
i personall believe the DHD suffers from poor hardware QA, buttons esp
Hi Guys!
I´ve taken mine apart for different reasons. Actually it aint all that difficult.
There´s an instructive video on Youtube. Can´t post link right now.
As for the rocker you can get it here:
http://www.htcrepairparts.com/htc-desire-hd-c-129_694.html?language=en
I bought from these guys and was satisfied. Took about a fortnight to arrive in Greenland from Hong Kong. Dunno about the price though.
I´ve heard this was expensive, not that i´m complaining.
Apart from the video it´s important to have decent lighting and a brush to remove dust. Trust me - there´s gonna be a lot of dust/dirt. For me the difficult part was getting the flash cover/gps antenna back again without breaking anything.
Regards
ELO
(www)parts4repair.com/products/HTC-Desire-HD-Volume-Button.html
Tried speaking to HTC clearly its a design problem with the handset. Maybe they would fix it for you under warranty.
I just ordered mine in ebay for a fiver from hongkong
Sent from my Desire HD using xda premium
Hi Guys,
Just a quick heads up, My volumes rocker decided to go walkies so i contacted HTC via there live chat to see if i could get a new one as i no this has happened to a few people.
Basically they need to send a whole new back cover. So i provided them with my IMEI, ctc number and address and a new one will be with me in two weeks.
It works out well as i needed a new case for my sensation lol.
Stu
Nice. My rocker's been a bit wobbly since day one but after telling them about, they told me to go to a service center to get the issue assessed. Too lazy to do that so I'm just praying it hangs in there.
I posted this as a question in an existing thread then realized that was a douche move, so here it goes:
As I was replacing a digitizer (which by the way is hell on this phone, so much adhesive ) I accidentally broke the tiny flex cable that connects to the navigation button. This was horrifically stupid considering the cable disconnects so easily, but I figured it was more efficient to leave it connected since I was working around it very well.
I contacted HTC, and they want me to send it in, which I find to be laughable since the part takes about a second to connect. The regular mytouch 4g button looks very similar in every way, except the flex cable is oriented in the other direction -- looking at the top of the button, the cable dips down and goes to the right versus the left on this phone. As it turns out, this is the most difficult part of the phone to find online! I failed to find it anywhere, and gave up after an hour on google.
So I am left with a dilemma:
1. Gamble and order the mytouch 4g button and try to twist it into submission, since the connectors are literally the same;
2. Find a broken mt4gs somewhere on the cheap. (hint hint, I check my PM's once in a while )
Hopefully a circuit like this would be a standard model, and HTC wouldn't need to change it.
Your thoughts? Any advice would be appreciated as this is a friend's phone, and while I have something (rooted) he can use, I feel like crap.
Thanks!
Well, here are my toughts:
Since the MyTouch button is fairly cheap, I would buy one and fight with it. It would great if it works, and there's really no reason they should have changed it.
I wonder why these navigation buttons are so hard to find?? I looked around too and couldn't find anything.
If you don't have an aversion to ebay, you can get parts phones there. Usually they have a trashed screen, or took a swim. The problem with the ones which someone decided needed a bath is that you really never know what parts are good. Don't these phones often have a problem with charging (that is, they plug in but now power). Those would be ideal for you because they work except for whatever is wrong with that charging.
Anyway, here's a search I started : http://www.ebay.com/sch/Cell-Phones..._dmpt=Cell_Phones&rt=nc&LH_ItemCondition=7000
I really hope you get this fixed. I can't help my friends with even the simplest of problems because I'm so afraid of making a tiny mistake. I'm glad you're a better friend than me. If the MyTouch button works be sure to write back!
If I remember right, there was a thread a while back about this. The regular MyTouch 4G buttons won't fit in it, unfortunately. The buttons are sized different.
Thanks for the replies!
I found it, FINALLY, after 2 hours of search engine hell. Had to not use Google for a change. The part is literally in one location on the internet I think, a site called mengtor.com... had to search for "trackpad replacement" instead of "navigation key".... and there is a $50 minimum. Sucks, but they also had a reasonable LCD/digitizer combo for the galaxy s 4g I needed, so it all worked out. I am swimming in broken phones and hand-me-downs
-Sent from my phone using stuff and things