49 dollars at Target.... I just paid 199.00 @ att - Samsung Infuse 4G

I don't think att will match price with anyone. I am also within 30 days so if I take it back how soon would my account go back to showing upgrade elegibility. Even with restock fee that's still a 115 dollar difference. I never thought I would see this price!

After returning a phone to AT&T within 30 days you are immediately eligible for an upgrade, I've done it many times.

z3rowrk said:
After returning a phone to AT&T within 30 days you are immediately eligible for an upgrade, I've done it many times.
Click to expand...
Click to collapse
That or if you bring the ad with the price from another store, they will credit your account with the price difference. If it was within 30 days of you buying the phone.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

P1 Wookie said:
That or if you bring the ad with the price from another store, they will credit your account with the price difference. If it was within 30 days of you buying the phone.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
Wookie is right. See if the manager will take care of it first. Just don't be a ****. Tell them you don't want to buy from Target. Massage their ego a little bit.

there's already a thread on this very subject guys.

bradbusa said:
there's already a thread on this very subject guys.
Click to expand...
Click to collapse
Quoted for truth. Use the search button.

Related

Any one looking for a brand new htc one x white?? Post moved

post moved... thank you guys
kingofall00 said:
I bought this for my nephew. he doesnt deserve it any more. i dont want to give att money ( restocking fee) i paid about $594 after tax. im hopeing to get about 530ish.
its a 16gb white att model. the box is not even opened. i have this on ebay also. here is the link to my ebay
http://www.ebay.com/itm/14077005144...LX:IT&_trksid=p3984.m1555.l2649#ht_500wt_1156
i hope this is in the right place to post.
if you want to do it though ebay so u are protected and as am i. i complete understand.
Click to expand...
Click to collapse
This goes in the marketplace
Sent from my Galaxy Nexus using XDA
kingofall00 said:
I bought this for my nephew. he doesnt deserve it any more. i dont want to give att money ( restocking fee) i paid about $594 after tax. im hopeing to get about 530ish.
its a 16gb white att model. the box is not even opened. i have this on ebay also. here is the link to my ebay
http://www.ebay.com/itm/14077005144...LX:IT&_trksid=p3984.m1555.l2649#ht_500wt_1156
i hope this is in the right place to post.
if you want to do it though ebay so u are protected and as am i. i complete understand.
Click to expand...
Click to collapse
Wait so you don't want to pay a restocking fee yet you are hoping to get 530 for it.... you do know the restock fee is $35 right? You're losing money...........
Been around for 4 years and you make a thread like this? Wrong section for one and two no ebay links. Not buying the whole nephew story either. Not what I'd expect from an xda veteran.
Hit up Jcase if this is legit, hes looking to buy a phone, he stated that today in a different thread..
How old is it? 1st batch (1.73) or 2nd (1.85) batch?
NOFSBIGE said:
Wait so you don't want to pay a restocking fee yet you are hoping to get 530 for it.... you do know the restock fee is $35 right? You're losing money...........
Click to expand...
Click to collapse
I think he is saying he'd rather lose a little bit than have to give att a restocking fee.
Sent from my HTC One X using Tapatalk 2
rpomponio said:
Hit up Jcase if this is legit, hes looking to buy a phone, he stated that today in a different thread..
Click to expand...
Click to collapse
Lol he's no paying full price
Sent from my HTC One X using xda premium
powerwagon said:
I think he is saying he'd rather lose a little bit than have to give att a restocking fee.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
He will be losing more than a little bit. After eBay, PayPal fees and shipping he will be losing about $120. Unless of course he is past his return widow then he has no choice but to sell it.
there is no restocking fee on an unopened item.......
What your nephew do?
Sent from my HTC One X using xda premium
Don't have access to the Market board yet, but Im looking to trade my One X and an iPhone 4 for an S3, or sell them to buy the S3.
sorry been at work. att rep told me 15% restocking fee as did the manager. weather it is opened or not. sorry for placing this in the wrong place. yes this is legit. 15% of 594 $89 I would rather help a fellow here who wants one. then take it back to the store. figure i would sell it here. and not loose ( give att) about 90$.
My nephew did not graduate like he told me he was going to. so no phone for him. he can keep his moto razor flip phone. lol as far as batch, i dont know how do i check?
sorry man this is all true. not gonna return to att store, nephew let me down. paid full price 549$ plus tax.
ok so after reading the receipt... i had 30 days... june 6th was that date... so now i either stick with it or sell it. i was looking forward to a GS3. but maybe this phone will do.
Coming from a evo I must say the build quality on the hox has improved greatly.
The camera is fantastic, even my 7 year old can take some impressive shots.
Rooting/unlocking boot loader is a walk in the park with the AIO tools, Id say if your looking to upgrade anyways keep the hox and rub that phone in your nephews face every chance you get.
i like that. just every day have it sit there and as he does my yard work just use it for like pandora for my out door system... lol put very good use to it. thats funny
I posted in your marketplace thread. I'm interested
Sent from my HTC One X using xda premium

Best Return Policy?

Who has the best return policy?
I thought I read somewhere where someone bought a TF700 and had 30 days to return it.
I am curious so that I have plenty of time to try this out and if I don't like it, I can return it.
With Amazon, not only you can return it in 30 days, they will send you the replacement before you have to send the original out. It's so convenient.
Best Buy's return policy is 30 days, dont throw out the box and dont take off the sticker near the dock connector with the serial number on it.
xRevilatioNx said:
With Amazon, not only you can return it in 30 days, they will send you the replacement before you have to send the original out. It's so convenient.
Click to expand...
Click to collapse
Cool, I did not know that about Amazon. I thought they were 15 days.
xRevilatioNx said:
With Amazon, not only you can return it in 30 days, they will send you the replacement before you have to send the original out. It's so convenient.
Click to expand...
Click to collapse
Forgot to ask...
Can you return it outright without getting a replacement?
lardo5150 said:
Forgot to ask...
Can you return it outright without getting a replacement?
Click to expand...
Click to collapse
Sure, just ask for refund when you fill the online return form.
If you're a silver member at Best Buy, you get 60 day returns or exchanges.
Another vote for best buy since they are swapping my six month old prime for a TF700 at no cost to me.
Sent from my Nexus 7 using xda premium
id10terrordfw said:
Another vote for best buy since they are swapping my six month old prime for a TF700 at no cost to me.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
You got the geeksquad protection im guessing?
Sent from my EVO using xda premium
ngocdao said:
You got the geeksquad protection im guessing?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Didn't apply. It was swapped as a manufacturer's defect. They refunded my ADH(can't be done if it is covered under that) and I rebought it on the infinity.
Sent from my SAMSUNG-SGH-I747 using xda premium
Bestbuy for me, they let me swap my old prime to infinity, they honor 1 year manufacturer warranty,I had my 7 months just told them I'm having wifi issues and boom got lucky I guess lol, getting my infinity next week
Sent from my GT-P3113 using Tapatalk 2
id10terrordfw said:
Didn't apply. It was swapped as a manufacturer's defect. They refunded my ADH(can't be done if it is covered under that) and I rebought it on the infinity.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Ok, just to be clear you just didn't walk in and demand to buy a new product and they refunded you a 6 month old product. I have no idea on how people do these things? Here in NJ you can't do ANYTHING like that. Every store has such strict rules about returns it is amazing. Most stores have policies if you OPEN up the product you can't return it. Only exchange it. I'm so surprised to read things like this. I even have had issues at Walmart one time trying to return something. For some reason the employees that work at these places act like it is their money.
opentoe said:
Ok, just to be clear you just didn't walk in and demand to buy a new product and they refunded you a 6 month old product. I have no idea on how people do these things? Here in NJ you can't do ANYTHING like that. Every store has such strict rules about returns it is amazing. Most stores have policies if you OPEN up the product you can't return it. Only exchange it. I'm so surprised to read things like this. I even have had issues at Walmart one time trying to return something. For some reason the employees that work at these places act like it is their money.
Click to expand...
Click to collapse
It is their money.
Yeah its restocking fees n such. Im glad i live in Hawaii and its illegal to have restocking fees here
Sent from my EVO using xda premium
opentoe said:
Ok, just to be clear you just didn't walk in and demand to buy a new product and they refunded you a 6 month old product. I have no idea on how people do these things? Here in NJ you can't do ANYTHING like that. Every store has such strict rules about returns it is amazing. Most stores have policies if you OPEN up the product you can't return it. Only exchange it. I'm so surprised to read things like this. I even have had issues at Walmart one time trying to return something. For some reason the employees that work at these places act like it is their money.
Click to expand...
Click to collapse
They refunded it to a gift card. This is Best Buy company policy. They service every item they sell. If they don't carry that product they replace it. The exchange is the remedy for them not servicing the product.
Sent from my SAMSUNG-SGH-I747 using xda premium
Jotokun said:
Best Buy's return policy is 30 days, dont throw out the box and dont take off the sticker near the dock connector with the serial number on it.
Click to expand...
Click to collapse
Actually, best buy will take it back at any time that it's still under the manufacturers warranty. I just returned my Prime that I bought in december and got a store credit.
tateg said:
Actually, best buy will take it back at any time that it's still under the manufacturers warranty. I just returned my Prime that I bought in december and got a store credit.
Click to expand...
Click to collapse
The key to that is as long as it is defective and not a serviceable SKU. Which the Prime is not serviceable, as in they can't send it off for repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
seriously......the guys at best buy told me i had to break my prime to use the 100 dollar warranty i paid on it....then ask for a credit instead of a new prime and then i ordered the infinity.....
but an associate literally told me to break my prime, say it was an accident and use the warranty i paid on it....WTH
almo40192 said:
seriously......the guys at best buy told me i had to break my prime to use the 100 dollar warranty i paid on it....then ask for a credit instead of a new prime and then i ordered the infinity.....
but an associate literally told me to break my prime, say it was an accident and use the warranty i paid on it....WTH
Click to expand...
Click to collapse
Sad to say he was incorrect, it should have been covered under manufacturer's warranty. They should have prorated returned the ADH and let you rebuy it.
Sent from my Nexus 7 using xda premium
To add to my thread....Can anyone comment on Amazon's return policy?
I can either order from Amazon today for my TF700, or I can wait till this weekend and order through Best Buy online and skip sales tax because MO is doing a sales tax holiday weekend.
I am just curious as how easy Amazon's return policy is incase I get a defective unit.
almo40192 said:
seriously......the guys at best buy told me i had to break my prime to use the 100 dollar warranty i paid on it....then ask for a credit instead of a new prime and then i ordered the infinity.....
but an associate literally told me to break my prime, say it was an accident and use the warranty i paid on it....WTH
Click to expand...
Click to collapse
Wow you got lucky. I dropped my galaxy tab 10.1 the other day. The screen cracked so bad it was starting to come off the sides, and the tablet wouldn't even turn on. I brought it back to best buy to get a credit since they don't sell that anymore. Best buy told me I had to send it in to get it fixed, and I won't get it back for 2-4 weeks. When I bought the warranty, however, they told me if the screen cracked I could come in and get an instant replacement since it's not worth fixing a tablet if the screen is cracked. I am now without a tablet for a month, and I had my hopes up to get the infinity. Never again am I buying a warranty from best buy.

Late payment of Verizon bill w/ unlimited plans

This is kinda related to a GS3 because I have that on my plan, anyway, if I have 2 unlimited data plans still on contract, can Verizon do anything, or will they, if I forgot to pay my bill by the due date and it was paid one day late? It was never disconnected or anything, but just wanted to see if a similar thing happened to anyone else and if they know what Verizon does? I'm just mainly referring to whether they can cancel your unlimited data if you paid a day late, or if it's ok since it wasn't very long after te due date.
Thanks
Lol. No. I got laid off during the summer and had a $600 bill. Just call them and work out a plan. I have one unlimited and three regular lines.
I regularly pay a month late
Sent from my SCH-I535 using Tapatalk 2
1ManWolfePack said:
Lol. No. I got laid off during the summer and had a $600 bill. Just call them and work out a plan. I have one unlimited and three regular lines.
I regularly pay a month late
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Lol you pay late every month? Doesn't that look bad on your credit?
Sent from my SCH-I605 using Tapatalk 2
xXJay_RXx said:
Lol you pay late every month? Doesn't that look bad on your credit?
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Nope. Not a speck
Sent from my SCH-I535 using Tapatalk 2
Your good as long as you call them to let them know before the automated system gets a hold onto your account.
I was gonna say I pay the moment I get a text saying my account is about to be turned off and not any sooner.
If Verizon wants to let me use my upgrade and keep my unlimited data I will change my mind.
Until I leave them this is my practice.
Sent from my SCH-I535 using xda app-developers app
nosympathy said:
I was gonna say I pay the moment I get a text saying my account is about to be turned off and not any sooner.
If Verizon wants to let me use my upgrade and keep my unlimited data I will change my mind.
Until I leave them this is my practice.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Boom! Me too. When I get the text, I know the bill is due. Then, if I don't have all the cash - I call them and use my mad phone skills. Lol.
Been working for 7 years or so... :good:
loonie01 said:
Your good as long as you call them to let them know before the automated system gets a hold onto your account.
Click to expand...
Click to collapse
But it wasn't even 24 hrs past the initial due date, like it was due on the 1st day and I paid right after noon on the 2nd day. There was no sign of any automated system taking a hold of my account, not tha I know the sign of that, and I already paid it. Do I still need to call them to let them know? What do I need to let them know if it's already paid? And if it's already paid, does their automated system still react to it because it was a few hours late?
For those who say they don't pay until they get the email saying they will be disconnected, how long after the due date of your bill do you get that email?
Thanks
newuser134 said:
But it wasn't even 24 hrs past the initial due date, like it was due on the 1st day and I paid right after noon on the 2nd day. There was no sign of any automated system taking a hold of my account, not tha I know the sign of that, and I already paid it. Do I still need to call them to let them know? What do I need to let them know if it's already paid? And if it's already paid, does their automated system still react to it because it was a few hours late?
For those who say they don't pay until they get the email saying they will be disconnected, how long after the due date of your bill do you get that email?
Thanks
Click to expand...
Click to collapse
Uh...usually not until I get the next bill and a few days after that.
Sent from my SCH-I535 using xda app-developers app
Don't worry about paying anything until you get the text. Lol. Then call them. Get the billing department. They can tell you how long you have until they cut you off. If you make an agreement with them the service stays on.
When im hard up for cash I set my priorities
house car insurance food at then late fees credit cards then vzw 5 dollars late fee then I would pay current late total at least half for vzw
Vzw does not report to the big three credit card report companies
Sent from my SCH-I535 using xda premium
lol I cant believe there is a thread on this topic...i guess i should create a guide "how to not pay your bill and keep service on 4.1.2" .
Having worked for Big Red for a couple of years as a CSR/Tech Support (not currently), yes you can go through the automated system and let them know a payment has been "sent" even tho you may not have actually sent one. This is stop them from bothering you for a while. Unless you are extremely delinquent (Past 2+ months), they won't turn your phone off. There's usually a 25-35 re-activation fee per line but you keep your same plan.
I pay late myself just because it works better for my financial situation and changing bill cycle/due date is such a PITA. I highly recommend against it because 99% CS rep don't know how to calculate your pro-rations and end up effing it up, costing you both time and money.
droidstyle said:
lol I cant believe there is a thread on this topic...i guess i should create a guide "how to not pay your bill and keep service on 4.1.2" .
Click to expand...
Click to collapse
Like I said in another thread. The S3 General forum is turning into an OT-like forum. I don't know if it's age differences (I'm 34) but it seems to me that a lot of people need their hand held for a lot of frivolous things nowadays. Like "should I use a screen protector on my phone?", "I'm thinking about changing phones, need opinions, help!". C'mon. :silly:
xyrcncp said:
Like I said in another thread. The S3 General forum is turning into an OT-like forum. I don't know if it's age differences (I'm 34) but it seems to me that a lot of people need their hand held for a lot of frivolous things nowadays. Like "should I use a screen protector on my phone?", "I'm thinking about changing phones, need opinions, help!". C'mon. :silly:
Click to expand...
Click to collapse
Sorry im really 41 to much work to change
Sent from my SCH-I535 using xda premium
DAMN!!!!! just when I thought that paying a week late was bad....
For the last year I have been trying to pay my bill early but 300$ is a lot of money for 5 lines.
Sent from my HTC DROID DNA.
Itzvik said:
DAMN!!!!! just when I thought that paying a week late was bad....
For the last year I have been trying to pay my bill early but 300$ is a lot of money for 5 lines.
Sent from my HTC DROID DNA.
Click to expand...
Click to collapse
I felt this way. Then they screwed those of us with unlimited data.
Sent from my SCH-I535 using xda app-developers app
Itzvik said:
DAMN!!!!! just when I thought that paying a week late was bad....
For the last year I have been trying to pay my bill early but 300$ is a lot of money for 5 lines.
Sent from my HTC DROID DNA.
Click to expand...
Click to collapse
I have 2 accounts 3 unlimited data 1 netbookfor $50.00 for 5gig 1 $30 for 2 gig 417.00 and no k-y ,"dry"
Sent from my SCH-I535 using xda premium
scottthreet32 said:
I have 2 accounts 3 unlimited data 1 netbookfor $50.00 for 5gig 1 $30 for 2 gig 417.00 and no k-y dry
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
That's a lot of money man but the reason my plan is 300$ is because I get Walgreen discount plus a reduction from an issue with Verizon... The store manager put me on a 2yr contract when I signed up with a used phone.. That asshole got me like 40$ of the plan for the first year he hehe.
Sent from my HTC DROID DNA.
paying late shouldn't affect your credit, but i would read all the fine print about your unlimited plan. i am on unlimited plan and they do not slow down my speeds and I still maintain the account. I use over 50gb a month so i really need it. always be careful not to lose it.

I will never buy something from Google Play !

So a month ago I ordered a nexus 4 8gb. The next day my friend decided he wanted to sell he's nexus 4 8gb. He said he will sell it to me for 300$ instead of 372$ from the play store. Of course I bought it. I wanted to cancel my order so went on my Google wallet account to cancel it. Surprise it doesn't work. Take note that the phone hasn't shipped yet. I call them and I explain to them that I will like to cancel my order. The lady tells me that my order has been processed and she can't cancel. She than tells me I have to wait until it comes and wen
UPS arrives at my door to return it to the sender. I asked if this was a joke. I never in my life heard of that. If an item hasn't shipped yet isn't it easier to stop it before it leaves ? I didn't make a big story and did what she said. I was charged the 372$. Tracked with UPS and when it was near my house, called UPS and said that I refuse the order and that they may send it back to the sender. Perfect they sent it back. And it arrived back to them the Friday, *02/15/2013 at*9:30. I emailed them to know when they will refund me.
They said : If your package is unopened, Google will issue a refund to the card originally charged within 2 weeks.
I'm OK with that no problem.
2 weeks pass. I call them starting to get annoyed.
Now they changed the 2 weeks to 14 businesses days :banghead:
But in the first email they sent they clearly said 2 weeks if package was unopened.
"Thank you for contacting Google Play Hardware Support.
I understand your concern and frustration with the refund for the returned Nexus 4 device.
If your package is unopened, Google will issue a refund to the card originally charged for the order within 2 weeks.
If your package was opened, your returned device must first be inspected before determining the validity of the refund request. Results of the inspection will generally be available within 14 business days after your device is returned."
I remind you that my nexus 4 didn't even make it to my door. Emailed them and got the same message pasted again. Called them and wanted to talk to a supervisor. They said that 14 working days is their policies blabla and that they can't do anything for me.
I was really annoyed and decided to wait the 14 work days. Which was last Friday. I was supposed to get my refund, or at least it should appear on my Google wallet account, but again nothing.
Emailed them back and this is what they sent me back :
Hello,
Thank you for contacting Google. I've forwarded your case to a specialist to check on the status of your return. I do apologize for all of the hassle and I would definitely be frustrated were I in this situation, but rest assured I am going to do all I can to resolve the situation quickly for you.
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email. Your responses will automatically go to the specialist working on your case.
Thanks again for your patience and understanding.
My regards,
Erin*
Google Play Support.
10 minutes later I got a new email :
Hello,
If your package is unopened, Google will issue a refund to the card originally charged for the order within 3-5*Business.
If your package was opened, your returned device must first be inspected before determining the validity of the refund request. Results of the inspection will generally be available within 14 business days after your device is returned.
If your refund has already been processed by Google, it may take a few business days for your account to reflect this. Please contact your bank directly if you would like additional details on receiving the funds from a processed refund.
You can always check to see if a refund has been processed by visiting https://wallet.google.com/
My regards,
Erin*
Google Play Support.
I think I am about to explode. Google customer is the worst customer service I ever had.
Now my question is: what to do next ?
Never buying a device from the Google store, NEVER.
/rant
Sent from my Nexus 7 using Tapatalk 2
I laughed my ass off when reading "they change 2 weeeks to 14 business days"....
Sent from my SGH-I777 using xda premium
nopain9nogain said:
I laughed my ass off when reading "they change 2 weeeks to 14 business days"....
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
14 business days is 3 working weeks.
2 weeks is 2 working weeks.
Anyways they keep changing how much it should take.
Sent from my Nexus 4 using Tapatalk 2
nopain9nogain said:
I laughed my ass off when reading "they change 2 weeeks to 14 business days"....
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
I just love how they do such things. But even worse, they say that generally in 14 business days results of the device inspection will be avaliable. Makes you think about what is there really to inspect lol
I have the emails from tech support.
First one says 3-5 business days if unopened and 2 weeks if opened. Than the second one says 14 business day. Its been 26 working/business days and not a sign of refund. That's pretty bad from a company as big as Google.
Sent from my Nexus 4 using Tapatalk 2
Hmmmm
Called them and they said they are having issues with their returns because they are using a new automated return service. I personally think it's a joke.
If any one has the same problems please let me know.
Sent from my Nexus 4 using Tapatalk 2
I understand your frustration, but you couldn't possibly have anything to truly be worried about here economically/legally right?
Here in Norway at least, if the situation isn't resolved for the customer, the Consumer Advisory (translated as best I can) would tear the company apart with friggin chainsaws.
Written statements by employees, not having even accepted the package, and so on, pretty clear case IMO.
Best wishes
Sent from my GT-I9000 using xda premium
Hr Kristian said:
I understand your frustration, but you couldn't possibly have anything to truly be worried about here economically/legally right?
Here in Norway at least, if the situation isn't resolved for the customer, the Consumer Advisory (translated as best I can) would tear the company apart with friggin chainsaws.
Written statements by employees, not having even accepted the package, and so on, pretty clear case IMO.
Best wishes
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
I'm seriously thinking to take legal actions. Their policies clearly states 14 business days for opened packages and 3-5 days for unopened ones. It's been 26 days !!!!!
Sent from my Nexus 7 using Tapatalk 2
Thats why i always buy my phones in a store,
I think support in a store is much better
Good luck on getting your refund
xUntilOne said:
Thats why i always buy my phones in a store,
I think support in a store is much better
Good luck on getting your refund
Click to expand...
Click to collapse
Thanks, but unfortunately Nexus 4 is only available on Play store without contract.
Sent from my Nexus 7 using Tapatalk 2
File a complaint online with the BBB. It will light a fire under Google to get this resolved.
Sent from the HOXL dimension of S-OFF
c5satellite2 said:
File a complaint online with the BBB. It will light a fire under Google to get this resolved.
Sent from the HOXL dimension of S-OFF
Click to expand...
Click to collapse
What is BBB ? I am from Canada I will see what I can do here.
Sent from my Nexus 7 using Tapatalk 2
Better Business Bureau, we have it here in Canada too.
http://www.bbb.org/sanjose/business-reviews/internet-services/google-in-mountain-view-ca-214105
coolloser said:
Better Business Bureau, we have it here in Canada too.
http://www.bbb.org/sanjose/business-reviews/internet-services/google-in-mountain-view-ca-214105
Click to expand...
Click to collapse
Filled a complaint will see what happens next
Sent from my Nexus 4 using Tapatalk 2
seems you would better got the phone and resell it by your own
I worked for a well known action camera company in the customer service dept before moving on to better things and this all sounds very familiar. That was our standard procedure for returns as well, so it is possible that it is something to do do with either UPS or the system they're using - I remember it was actually for service reps to cancel if the order had been processed, even if we escalated it. The 14 business days sounds about right too, although the support rep should cop a little flak there for not saying that instead of 2 weeks and not mentioning the possibility of delays.
I also remember moving to a new returns service (automated too funnily enough), which caused ridiculous delays - packages getting lost, getting sent to the wrong department, you name it.
Bear in mind that the rep is just as frustrated as you at this point - in scenarios like this we would constantly check up on the status and ask the manager to escalate it to shipping/accounts but our hands are tied.
Mention the possibility of legal action if you want, but you'll likely get pointed towards the T&Cs absolving the company of any fault.
I'm pretty confident I could name and shame the companies providing these services but sadly that'd breach the NDA I signed.
Good luck man.
I have been shouting that google is cheating u people and mods kept on deleting my thread. They had supply issue to they booked the order and now after 3 months when much better devices are in the market they are forcing users to buy them.
They even charged much for the old socs. When arms new designs were 1 month ahead.
So
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Kewl, no one cares.
hahahaha kept me entertained i laughed during my precalc class xD
- xelectronicax -
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xelectronicax said:
hahahaha kept me entertained i laughed during my precalc class xD
- xelectronicax -
Sent from my YP-G70 using xda app-developers app
Click to expand...
Click to collapse
Lol precalc hahahah get on my level linear algebra
Sent from my Nexus 4 using Tapatalk 2

At&t changing upgrade length! Uggh

So I checked my upgrade date today and it went from April 2014 to September 2014.that's crap! I'm glad I bought an s4 off the Internet!
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We all knew this was coming sooner or later.
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Yeah as soon as Verizon did this, we knew att would follow suit.
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If your account is in good standing and your current phone is out of warranty for some reason call and ask for an early upgrade. That's how I got my s4
Firedcylinder said:
If your account is in good standing and your current phone is out of warranty for some reason call and ask for an early upgrade. That's how I got my s4
Click to expand...
Click to collapse
Could you please elaborate a bit?
Did they just have you sign a new 2-year and give you an upgrade?
Firedcylinder said:
If your account is in good standing and your current phone is out of warranty for some reason call and ask for an early upgrade. That's how I got my s4
Click to expand...
Click to collapse
That might be the way it is currently... But not in the future.
Was reading about the changes a few days ago.
http://www.cnet.com/8301-1035_3-575...evice-upgrade-wait-time-from-20-to-24-months/
Sent from my awesome AT&T SAMSUNG GALAXY S4 SGH-I337 using xda developers app.
they did it to me too. I'm glad I got my S4 last week!
bstaruk said:
Could you please elaborate a bit?
Did they just have you sign a new 2-year and give you an upgrade?
Click to expand...
Click to collapse
That's what happened to me. I was 8 months away from upgrade so I called and asked if I could do an early upgrade they said sure. I've always paid my bills on time and have been a customer since 2000
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geoldr said:
That's what happened to me. I was 8 months away from upgrade so I called and asked if I could do an early upgrade they said sure. I've always paid my bills on time and have been a customer since 2000
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Click to expand...
Click to collapse
You got lucky, it all depends on who you get. I was told 2 days ago that they can only go a max of 3 months. Before that I was told 30 days... it varies depending on who you talk to. Supervisors can do a lot more than the first agents you talk to. AT&T is VERY inconsistent you will get different answer each time you call.
Firedcylinder said:
If your account is in good standing and your current phone is out of warranty for some reason call and ask for an early upgrade. That's how I got my s4
Click to expand...
Click to collapse
This is one way. Or just call like 6 months later and just ask nicely. It helps if you can "bundle" together multiple lines that you can upgrade. Even better if you've been a loyal customer for over a 14 years like me
That being said, they're never denied me when I asked. Just be reasonable. Usually they say the upgrade price + $250 early upgrade fee. Just ask nicely if he/she can talk to a supervisor and do something about that fee. They'll usually say yes.
---------- Post added at 08:45 PM ---------- Previous post was at 08:44 PM ----------
geoldr said:
That's what happened to me. I was 8 months away from upgrade so I called and asked if I could do an early upgrade they said sure. I've always paid my bills on time and have been a customer since 2000
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Click to expand...
Click to collapse
Yup, pulling the loyalty card helps. :good:
AutoUnion said:
This is one way. Or just call like 6 months later and just ask nicely. It helps if you can "bundle" together multiple lines that you can upgrade. Even better if you've been a loyal customer for over a 14 years like me
That being said, they're never denied me when I asked. Just be reasonable. Usually they say the upgrade price + $250 early upgrade fee. Just ask nicely if he/she can talk to a supervisor and do something about that fee. They'll usually say yes.
Click to expand...
Click to collapse
This kinda worked for me. I upgraded to S4, even tho I still have 12 months left on my contract....
yeah, I've been going to the same AT&T store for many years and I've never had problems getting early upgrades, waiving activation fees, even unlocking phones that are still under contract (he gave me the unlock code for my S4 the same day I bought it).
bstaruk said:
Could you please elaborate a bit?
Did they just have you sign a new 2-year and give you an upgrade?
Click to expand...
Click to collapse
That's exactly it. Never missed a payment and my upgrade was more than 6 months away.
Forgot to add that my skyrocket was out of warranty and I needed a battery. I know they probably would have replaced the battery for free but I wanted the s4 so they worked with me.
You guys probably are going to want to pull those early upgrade cards out of your as**s as soon as you can. That is if you want to be able to run anything but stock...
http://rootzwiki.com/news/_/article...oki-bootloader-script-for-its-galaxy-s4-r1994
Of course, who knows, maybe another exploit will be found.

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