Who has the best return policy?
I thought I read somewhere where someone bought a TF700 and had 30 days to return it.
I am curious so that I have plenty of time to try this out and if I don't like it, I can return it.
With Amazon, not only you can return it in 30 days, they will send you the replacement before you have to send the original out. It's so convenient.
Best Buy's return policy is 30 days, dont throw out the box and dont take off the sticker near the dock connector with the serial number on it.
xRevilatioNx said:
With Amazon, not only you can return it in 30 days, they will send you the replacement before you have to send the original out. It's so convenient.
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Cool, I did not know that about Amazon. I thought they were 15 days.
xRevilatioNx said:
With Amazon, not only you can return it in 30 days, they will send you the replacement before you have to send the original out. It's so convenient.
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Forgot to ask...
Can you return it outright without getting a replacement?
lardo5150 said:
Forgot to ask...
Can you return it outright without getting a replacement?
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Sure, just ask for refund when you fill the online return form.
If you're a silver member at Best Buy, you get 60 day returns or exchanges.
Another vote for best buy since they are swapping my six month old prime for a TF700 at no cost to me.
Sent from my Nexus 7 using xda premium
id10terrordfw said:
Another vote for best buy since they are swapping my six month old prime for a TF700 at no cost to me.
Sent from my Nexus 7 using xda premium
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You got the geeksquad protection im guessing?
Sent from my EVO using xda premium
ngocdao said:
You got the geeksquad protection im guessing?
Sent from my EVO using xda premium
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Didn't apply. It was swapped as a manufacturer's defect. They refunded my ADH(can't be done if it is covered under that) and I rebought it on the infinity.
Sent from my SAMSUNG-SGH-I747 using xda premium
Bestbuy for me, they let me swap my old prime to infinity, they honor 1 year manufacturer warranty,I had my 7 months just told them I'm having wifi issues and boom got lucky I guess lol, getting my infinity next week
Sent from my GT-P3113 using Tapatalk 2
id10terrordfw said:
Didn't apply. It was swapped as a manufacturer's defect. They refunded my ADH(can't be done if it is covered under that) and I rebought it on the infinity.
Sent from my SAMSUNG-SGH-I747 using xda premium
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Ok, just to be clear you just didn't walk in and demand to buy a new product and they refunded you a 6 month old product. I have no idea on how people do these things? Here in NJ you can't do ANYTHING like that. Every store has such strict rules about returns it is amazing. Most stores have policies if you OPEN up the product you can't return it. Only exchange it. I'm so surprised to read things like this. I even have had issues at Walmart one time trying to return something. For some reason the employees that work at these places act like it is their money.
opentoe said:
Ok, just to be clear you just didn't walk in and demand to buy a new product and they refunded you a 6 month old product. I have no idea on how people do these things? Here in NJ you can't do ANYTHING like that. Every store has such strict rules about returns it is amazing. Most stores have policies if you OPEN up the product you can't return it. Only exchange it. I'm so surprised to read things like this. I even have had issues at Walmart one time trying to return something. For some reason the employees that work at these places act like it is their money.
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It is their money.
Yeah its restocking fees n such. Im glad i live in Hawaii and its illegal to have restocking fees here
Sent from my EVO using xda premium
opentoe said:
Ok, just to be clear you just didn't walk in and demand to buy a new product and they refunded you a 6 month old product. I have no idea on how people do these things? Here in NJ you can't do ANYTHING like that. Every store has such strict rules about returns it is amazing. Most stores have policies if you OPEN up the product you can't return it. Only exchange it. I'm so surprised to read things like this. I even have had issues at Walmart one time trying to return something. For some reason the employees that work at these places act like it is their money.
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They refunded it to a gift card. This is Best Buy company policy. They service every item they sell. If they don't carry that product they replace it. The exchange is the remedy for them not servicing the product.
Sent from my SAMSUNG-SGH-I747 using xda premium
Jotokun said:
Best Buy's return policy is 30 days, dont throw out the box and dont take off the sticker near the dock connector with the serial number on it.
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Actually, best buy will take it back at any time that it's still under the manufacturers warranty. I just returned my Prime that I bought in december and got a store credit.
tateg said:
Actually, best buy will take it back at any time that it's still under the manufacturers warranty. I just returned my Prime that I bought in december and got a store credit.
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The key to that is as long as it is defective and not a serviceable SKU. Which the Prime is not serviceable, as in they can't send it off for repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
seriously......the guys at best buy told me i had to break my prime to use the 100 dollar warranty i paid on it....then ask for a credit instead of a new prime and then i ordered the infinity.....
but an associate literally told me to break my prime, say it was an accident and use the warranty i paid on it....WTH
almo40192 said:
seriously......the guys at best buy told me i had to break my prime to use the 100 dollar warranty i paid on it....then ask for a credit instead of a new prime and then i ordered the infinity.....
but an associate literally told me to break my prime, say it was an accident and use the warranty i paid on it....WTH
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Sad to say he was incorrect, it should have been covered under manufacturer's warranty. They should have prorated returned the ADH and let you rebuy it.
Sent from my Nexus 7 using xda premium
To add to my thread....Can anyone comment on Amazon's return policy?
I can either order from Amazon today for my TF700, or I can wait till this weekend and order through Best Buy online and skip sales tax because MO is doing a sales tax holiday weekend.
I am just curious as how easy Amazon's return policy is incase I get a defective unit.
almo40192 said:
seriously......the guys at best buy told me i had to break my prime to use the 100 dollar warranty i paid on it....then ask for a credit instead of a new prime and then i ordered the infinity.....
but an associate literally told me to break my prime, say it was an accident and use the warranty i paid on it....WTH
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Wow you got lucky. I dropped my galaxy tab 10.1 the other day. The screen cracked so bad it was starting to come off the sides, and the tablet wouldn't even turn on. I brought it back to best buy to get a credit since they don't sell that anymore. Best buy told me I had to send it in to get it fixed, and I won't get it back for 2-4 weeks. When I bought the warranty, however, they told me if the screen cracked I could come in and get an instant replacement since it's not worth fixing a tablet if the screen is cracked. I am now without a tablet for a month, and I had my hopes up to get the infinity. Never again am I buying a warranty from best buy.
Related
Wen I get the tablet next month should I get best buys insurance plan? Is it worth it
Sent from my SGH-T989 using xda app-developers app
mightymike889 said:
Wen I get the tablet next month should I get best buys insurance plan? Is it worth it
Sent from my SGH-T989 using xda app-developers app
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~$350 for two years seems steep but then again....
It covers two replacements per year, any damage. Physical, take it swimming, drive over it, etc. if it breaks they fix it. period. Im going in this weekend to get it on my tablet then im coming home and unlocking it. Really, i think its expensive but over two years if i dont like something i can smash it and get them to send it off and fix it / replace it.
If your going to use it, go for it. If your not planning on using it, maybe just get the squaretrade warrenty if it applies to you. only about $100
For me, i've seen my sister accidentally drop her tablet. Boom, CID, no manufacturer warrenty. I've seen on these forums people send the tablet in for something completely unrelated and if theres ANY marks Asus can claim customer induced damage and void your warrenty. Im carefull with my stuff but Asus has NOT impressed me with these tablets. I think its worth it.
(Make sure you get the skinny on the warrentys from the sales reps, IN WRITING, and KEEP THOSE PAPERS! BestBuy is great for trying to say "oh thats not covered" and having that paper saying "uh huh this is what the sales rep told me" can save your ass. )
mightymike889 said:
Wen I get the tablet next month should I get best buys insurance plan? Is it worth it
Sent from my SGH-T989 using xda app-developers app
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Get Squaretrade 2 year warranty with Accidental plan. $100. If you have a 30% coupon (easy to acquire), 70$.
I recommend if for sure, based on previous experience with their warranty program.
Sent from my ASUS Transformer Pad TF700T using xda premium
pileot said:
~$350 for two years seems steep but then again....
It covers two replacements per year, any damage. Physical, take it swimming, drive over it, etc. if it breaks they fix it. period. Im going in this weekend to get it on my tablet then im coming home and unlocking it. Really, i think its expensive but over two years if i dont like something i can smash it and get them to send it off and fix it / replace it.
If your going to use it, go for it. If your not planning on using it, maybe just get the squaretrade warrenty if it applies to you. only about $100
For me, i've seen my sister accidentally drop her tablet. Boom, CID, no manufacturer warrenty. I've seen on these forums people send the tablet in for something completely unrelated and if theres ANY marks Asus can claim customer induced damage and void your warrenty. Im carefull with my stuff but Asus has NOT impressed me with these tablets. I think its worth it.
(Make sure you get the skinny on the warrentys from the sales reps, IN WRITING, and KEEP THOSE PAPERS! BestBuy is great for trying to say "oh thats not covered" and having that paper saying "uh huh this is what the sales rep told me" can save your ass. )
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Dont know were you got your price information at, i just bought a pad 2 days ago at best buy, its $99 for one year, with no option for renewal, and $169 for 2 years with the option for renewal. I am not sure but i believe best buys pricing is the same across the country. may be wrong, but thats definitely how much it is in Savannnah, GA. And no warranty best buy offers covers you beaking a device through dropping it or such, I asked this exact question to 2 seperate sales associates. Safest way to think of a Best Buy warranty is that you get to exchange it in the store and get a replacement right away as opposed to having to wait on shipping and such. And on most devices you can repurchase a new warranty on the exchanged device(did this with 6 XBox 360's during the red ring of death era, and with a TV i had problems with) Not trying to argue or anything, just give the OP more opinions and experiences.
I also got the $99 for one year plan, and they offered the $169 for 2 years. I've never heard of the $350 plan
I got the advanced plan which covers accidents, for 169 and is good for two years and can be extended. Since I purchased my Infinity for $347 using Best Buy price match, square trade wasn't really an option for me. With square trade, they only cover up to purchase price, and I don't think I will be able to get another one for that price for a while.
The price has gone up to 416, still good price though.
http://surefireshops.com/p/25913/AS...h Tablet (Gray)-%2d%2d-4XV8XO008S4AY1899.html
tbtaf said:
I got the advanced plan which covers accidents, for 169 and is good for two years and can be extended. Since I purchased my Infinity for $347 using Best Buy price match, square trade wasn't really an option for me. With square trade, they only cover up to purchase price, and I don't think I will be able to get another one for that price for a while.
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Yo where can I get the price for 347 n have them match it.... Help a brotha out...
Sent from my SGH-T989 using xda app-developers app
ImYoungxD said:
Get Squaretrade 2 year warranty with Accidental plan. $100. If you have a 30% coupon (easy to acquire), 70$.
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N where do I get the coupon to get 30% off
Sent from my SGH-T989 using xda app-developers app
mightymike889 said:
Yo where can I get the price for 347 n have them match it.... Help a brotha out...
Sent from my SGH-T989 using xda app-developers app
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its all over the forums man do a search
Sent from my ASUS Transformer Pad TF700T
Hey guys less than 30 days ago I bought a GS3 from best buy on Verizon. Last night I dropped it and of course it bounced and fell down a 3 story stairwell and shattered the screen and broke. Since its been <30 days I should be able to get protection from best buy or Verizon (Asurion) or others, but I wanted to ask you guys for advice on what I should do and if there is anything I'm not thinking about. I really really don't want a refurbished phone but if it's my only option then I have no choice. If anyone has a recommendation on what insurance plan to get please let me know. Thank you in advance!
I would check to see which plan would cover the device faster. I may be wrong and probably am, but assurion used to have a 2 week window in which you could not make a claim from the date of insurance purchase. Not sure how it is now. Their reason for the two weeks was to make sure the device was working when coverage was purchased to cut down on folks buying broken devices then turning around and filing a claim. Hope this helps.
Sent from my SCH-I535 using xda app-developers app
Toddricks said:
I would check to see which plan would cover the device faster. I may be wrong and probably am, but assurion used to have a 2 week window in which you could not make a claim from the date of insurance purchase. Not sure how it is now. Their reason for the two weeks was to make sure the device was working when coverage was purchased to cut down on folks buying broken devices then turning around and filing a claim. Hope this helps.
Sent from my SCH-I535 using xda app-developers app
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I really don't want a replacement phone haha but I have no choice probably. It looks like you don't have to wait for Asurion
Sent from my Nexus 10 using Tapatalk HD
I think Best Buy will give you another one in the store after you pay the deductible. Couldn't hurt to give em a call and grab a case while you're at it :good:.
buckley101 said:
Hey guys less than 30 days ago I bought a GS3 from best buy on Verizon. Last night I dropped it and of course it bounced and fell down a 3 story stairwell and shattered the screen and broke. Since its been <30 days I should be able to get protection from best buy or Verizon (Asurion) or others, but I wanted to ask you guys for advice on what I should do and if there is anything I'm not thinking about. I really really don't want a refurbished phone but if it's my only option then I have no choice. If anyone has a recommendation on what insurance plan to get please let me know. Thank you in advance!
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I used to work at best buy when I was in college. In order to put the protection plan on the phone after the date of purchase you have to have the device with you so they can make sure it isn't already broken. Unfortunately if you didn't get the protection plan when you bought the phone the best buy route won't work.
zetsumeikuro said:
I think Best Buy will give you another one in the store after you pay the deductible. Couldn't hurt to give em a call and grab a case while you're at it :good:.
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Best Buy has no deductibles
Good luck OP...I hope you plan on keeping the insurance after you purchase it.
Not sure if this borders on fraud...kind of like having a house fire while on the phone with the insurance company trying to add coverage
so will close this.
http://www.squaretrade.com/
Are u getting insurance for your new S4?
I know some people think its a waste and some people live by it! Well i have squaretrade on my nexus 7 and im getting it for my s4 to. I like knowing that if i brick it or whatever that im protected. Some people will say dont brick it or whatever, lol!
So are u getting insurance on it through tmobil or whatever plan u choose??
Yes, I am. I went 1 year squaretrade with my S3 for a great price, but they don't offer it anymore so I will go with the 2-year.
For me, it's peace of mind. For something I use so much, I don't mind the cost. Just look at a couple of the recent threads about people breaking their screens. If you have insurance, you will get a new/refurb device instead of opening the case up yourself, etc.
for me not worth it i never broke a phone ever so i guess i am very careful with'em
What's the difference between square trade and asurion from att?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Blackwolf10 said:
for me not worth it i never broke a phone ever so i guess i am very careful with'em
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same here, never broken a phone before... not worth the $84+ a year plus tax (verizon charges $7/month) plus then you get charged $100 if you break it....
cheaper to just replace the parts you break imo. also ive seen some water damage tests and it seems fairly water resistance compared to the s3... obviously not considered a water resistant phone but chances are it wont get water damaged...
just be careful with it lol
^it's $99 for 2 years of ADH
I'll probably get it since I usually give my old phones to family members who tend to break
Just got two years for 85. Used a coupon code from a newsletter.
$3.50 per month is worth it. If I accidentally run over it with an Abrams tank, $99 and I get a new phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
cfn87 said:
Just got two years for 85. Used a coupon code from a newsletter.
$3.50 per month is worth it. If I accidentally run over it with an Abrams tank, $99 and I get a new phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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If only it covered lost and stolen. It's crazy that ATT went up on monthly insurance so it could include a service that no one wants.
Edit: Maybe you could share that coupon?
thacounty said:
If only it covered lost and stolen. It's crazy that ATT went up on monthly insurance so it could include a service that no one wants.
Edit: Maybe you could share that coupon?
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i always considered lost/stolen to be kind of useless, for me at least... i never leave my phone in my car or anything, and its pretty slim chance that someone steals it right out of my pocket without me noticing lol...
though i did have a co-worker who had one stolen right at work, and i work in a verizon store... guess what? they wouldn't pull the tapes and they considered it his fault. he had insurance though so that's good.
does anyone have a squaretrade coupon code they can share with me ? id like to get 2 Years + ADH. :fingers-crossed:
After leaving my previous phone on the hood of my Jeep, safe to say I had to get insurance for my S4.
I never get a phone without insurance. Too risky, & costly.
Sent from my SGH-T999 using Tapatalk 2
I am getting best buy insurance.. its 6$ a month if you pay out right.. 10$ other wise, but the thing that is so awesome is there is no deductible! Its free if you break your phone, and geek squad, has an app even if your phones dead
it can track your phone and find it, you get the best protection with best buy, I have ausurion now and it sucked when my phone broke I had to pay 100$ best buy FTW!
Sent from my PC36100 using Xparent Skyblue Tapatalk 2
jrollercoasters said:
...and geek squad, has an app even if your phones dead...
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I think you may have been lied to. How can it track a dead phone? It might tell you last known location, but it will not be able to track a dead phone.
cfn87 said:
Just got two years for 85. Used a coupon code from a newsletter.
$3.50 per month is worth it. If I accidentally run over it with an Abrams tank, $99 and I get a new phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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Yes, which coupon code did you use? Sharing is caring
wavrunrx said:
does anyone have a squaretrade coupon code they can share with me ? id like to get 2 Years + ADH. :fingers-crossed:
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I'd second your request.
thacounty said:
I think you may have been lied to. How can it track a dead phone? It might tell you last known location, but it will not be able to track a dead phone.
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Nop I promise you the govt can do it too as long as the battery is not removed, thats why they are making non removable batteries, look it up
Sent from my PC36100 using Xparent Skyblue Tapatalk 2
With AT&T the deductible is now $199.99 for the replacement and i think its $8/month.
jrollercoasters said:
Nop I promise you the govt can do it too as long as the battery is not removed, thats why they are making non removable batteries, look it up
Sent from my PC36100 using Xparent Skyblue Tapatalk 2
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I don't want to check because I don't want to know... *Puts on tinfoil hat*
jrollercoasters said:
I am getting best buy insurance.. its 6$ a month if you pay out right.. 10$ other wise, but the thing that is so awesome is there is no deductible! Its free if you break your phone, and geek squad, has an app even if your phones dead
it can track your phone and find it, you get the best protection with best buy, I have ausurion now and it sucked when my phone broke I had to pay 100$ best buy FTW!
Sent from my PC36100 using Xparent Skyblue Tapatalk 2
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Even if you buy your phone from another company, best buy will insure it?How long do they give you to buy insurance from them?
thepoetvd776 said:
Even if you buy your phone from another company, best buy will insure it?How long do they give you to buy insurance from them?
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Some will, some won't. 30 days from purchase if they will.
So both my brothers have iphone 3g, both their phones are messed up so i thought i'd do something nice and buy them both nexus 5 phones. Turns out they both think it's too expensive and i should have not wasted my money and they want me to return the nexus and get a refund. Question is how do i do that? On amazon, it's extremely easily to print out return forms but google is so hard. There used a be a contact email for google support but now i don't see it anywhere.
How do i return and get a full refund on both the nexus 5? Also is it like amazon, meaning that they will have a prepaid shipping label or do i have to pay for the return shipping? DOES google also charge a restocking fee? Both the nexus 5 boxes have not been opened at all so it's still brand new, would i get a full refund? thanks in advance!
Just a thought, you could try helping out people in your area stuck in the queue and selling it to them?
Sent from my C6906 using xda app-developers app
jinjin12 said:
So both my brothers have iphone 3g, both their phones are messed up so i thought i'd do something nice and buy them both nexus 5 phones. Turns out they both think it's too expensive and i should have not wasted my money and they want me to return the nexus and get a refund. Question is how do i do that? On amazon, it's extremely easily to print out return forms but google is so hard. There used a be a contact email for google support but now i don't see it anywhere.
How do i return and get a full refund on both the nexus 5? Also is it like amazon, meaning that they will have a prepaid shipping label or do i have to pay for the return shipping? DOES google also charge a restocking fee? Both the nexus 5 boxes have not been opened at all so it's still brand new, would i get a full refund? thanks in advance!
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I think there's a number to call on the Google play site in Devices section. As far as I know, you can get a full refund if the device is defective. I never heard of a full refund if the buyer "doesn't want it anymore" when buying from Google play. If you manage to return it, they'll look at the phone before they give you a refund. Again, that is if it was defective.
Google return policy found here: https://support.google.com/googleplay/answer/2411741?hl=en
custo said:
Just a thought, you could try helping out people in your area stuck in the queue and selling it to them?
Sent from my C6906 using xda app-developers app
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+1
You could always go the ebay route. If anyone comes in here chiming that you shouldn't make a profit, just remember you bought these with the intention of helping your brothers out.
donatom3 said:
You could always go the ebay route. If anyone comes in here chiming that you shouldn't make a profit, just remember you bought these with the intention of helping your brothers out.
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Heck, I could sub for one of your brothers and you could give one to me.
Have sent mine back nearly 2 weeks ago - still waiting for refund. Everytime i chase up. the support team read the same scripts and say it takes 14 days. However they can't even track my return. despite them sending me the return label and me being able to see the return being delivered to them on the parcel force site.
Very very disgraceful service.
What's the chance for us early adopter to get a refund? Or are we Sol?
The facebook post says early adopters get a 200 dlls coupon. That could bring the cost of the phone to 300!
They better release the dock before then. =/
Pretty miffed about this.
I smell a death spiral
TheDethEgineer said:
The facebook post says early adopters get a 200 dlls coupon. That could bring the cost of the phone to 300!
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Can confirm, just filled out a small form online, and said it will take "15 Days to process"
Exsurgence said:
Can confirm, just filled out a small form online, and said it will take "15 Days to process"
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That's great! Amazing deal!
Exsurgence said:
Can confirm, just filled out a small form online, and said it will take "15 Days to process"
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Any link to that form?
shooterlgk said:
Any link to that form?
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Link is in their blog post. https://www.essential.com/pages/friends-and-family-offer
While it's nice for them to offer this to us early adopters, it really doesn't benfit us unless they release the dock or other accessories by Dec 15th.
Well, my wife is really enjoying her phone... May pick up a white one for 299 with the code...I think that it's a great value at that price...
Oh, great idea, the white one is a nice idea... lol
Still waiting on them to release the gray and green version. Already have the phone so I am waiting for the dock and or smart home hub. It's nice that they at least gave us early adopters a bone. But without new accessories it really is a waste for us. They have dropped the ball before, so hoping they don't do it again. :/ They have allot of potential I just hope they get there. Also hopefully the lower price leads to more developers jumping in on the device and helping to get the developer section in this community going.
Oh, to have one of those codes. Id then go out on a limb and buy one of these great looking phones.
So tempted, but just not enough at $500.
bought off ebay
I literally bought and paid for a phone off ebay saturday night. the seller shipped it and said he would not work on price.
I want to be able to get a coupon but i'm afraid that "someone" will have already claimed it or essential will not honor it.... If anyone is in same situation, please let me know if you were able to get the coupon.
Thanks!
mongofrye said:
I literally bought and paid for a phone off ebay saturday night. the seller shipped it and said he would not work on price.
I want to be able to get a coupon but i'm afraid that "someone" will have already claimed it or essential will not honor it.... If anyone is in same situation, please let me know if you were able to get the coupon.
Thanks!
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Bought mine on swappa 4 weeks ago, just sended the email to essential so now I'm waiting for their reply, I'll let you know.
Did you alrealy filled up the form for the coupon?
TheDethEgineer said:
Bought mine on swappa 4 weeks ago, just sended the email to essential so now I'm waiting for their reply, I'll let you know.
Did you alrealy filled up the form for the coupon?
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Click to collapse
I did not. the seller had the phone until this morning. i asked for the IMEI and he said i would get it when it comes in the mail. so basically can't make the request until i get the imei. i have sneaky suspicion that he may have claimed.... he knew all about the promotion when i sent him a message.
I am just going to get another phone.
I don't think I'm going to bother with the charging pad if they release it in time seeing I keep the phone in a case anyway.
Sent out the info for my credit to Essential, and called Best Buy this morning and got them to price match the new price since I was within my return window (the credit has already shown up on my card).
So I got $200 back from Best Buy and will get $200 credit from Essential. Sweet.
Sent from my PH-1 using Tapatalk
JasonJoel said:
Sent out the info for my credit to Essential, and called Best Buy this morning and got them to price match the new price since I was within my return window (the credit has already shown up on my card).
So I got $200 back from Best Buy and will get $200 credit from Essential. Sweet.
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How did you get them to do that? I haven't bought one, but if I can get them to knock another $200 off the 499, that'd be dope!
So I filled out the form, is there suppose to be an email confirmation?
benjmiester said:
How did you get them to do that? I haven't bought one, but if I can get them to knock another $200 off the 499, that'd be dope!
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No, I originally bought it for $699. Got best buy to price match it back to $499 after the price drop.
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