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This is my official letter of resignation to the G2X.
I purchased my G2X about a month ago, thinking that everything would be just peachy. This phone was top-of-the-line material, dual-core, HDMI, and everything I thought would be cool.
I have had this phone a while now, and I am getting sick of it.
It all started with the text messaging. I would get message after message after message of the same message, like my friends were text-bombing me. Turns out they weren't. I called T-Mobile, and they said that it was a "message database error. Our server thinks that your phone didn't get the message, so it resends it in hopes that it receives it." Well, it wasn't the server. It was the phone. I flashed CyanogenMod nightly onto the device, and successfully fixed that error.
Second, the battery life. The device drinks battery like a drunken sailor drinks alcohol. I couldn't make the device last a full day. No matter if I froze the bloatware and didn't use it, the phone would be dead by nightfall. However, through CyanogenMod, it let up on the drink-age, but not enough. Also, the CyanogeMod nightly would have strange errors with the battery display. It would lock at a certain percentage, then drop unexpectedly, and lock again.
Third, the GPS. No matter where I am, the GPS will not locate me quickly. If I want to get directions back home, it can find the directions easily. But, it spends 15 minutes trying to locate me. I drive and I drive in hopes of a location, but to no luck. Finally, as I approach my house, it kicks in and guides me the rest of the way. I just think on a phone with such processing power, GPS should be the last of my worries.
Fourth, the screen-bleed. Now, this is debatable, and I feel as though my device doesn't really have too much of an issue with this. But, I still cited it as a problem with T-Mobile, because it really is. When the screen is blacked-out, I can see white patches in the corners drawing into the center. Not good for such an expensive device.
Lastly, the heat. This phone cooks at higher temperatures than my George Forman. When I am trying to download a large package or watch a movie, this phone gets hot to the touch. The battery feels warm, and my hands get all sweaty. Not good.
I went into T-Mobile today, and asked if I could have a replacement or exchange. They said no. I had passed up my 14-day return policy.
I found it odd that the G2X was not visible in the store at all. Before, it had been placed prominently in the high-end-smartphone section, with a spotlight to attract attention. Now, it has been replaced with the G2. The store still has the cases and screen protectors, but no G2X.
I called T-Mobile and asked for a replacement device, it is all I could do.
One thing I found interesting was that with all the issues I relayed to the representative, she said none of them are issues with the device that T-Mobile knows of. I really want to call shenanigans on that. T-Mobile has to know about this.
My hopes are to get two replacements within 90-days. This will qualify me for a replacement with another phone of similar qualities. The lady on the phone told me that the computer analyzes the phones and chooses a compatible one for me. I am crossing my fingers that the compatible phone will be the Sensation.
The replacement comes in the mail tomorrow.
I plan on waiting a few days before calling back and citing the errors that the replacement has.
So, good bye G2X. Hello, Sensation.
What are some other issues with the device that are worth citing?
I know it's kinda "morally incorrect" but, I want to know these errors so I can have a full arsenal when I call.
I really hope you get a Sensation. I'm praying for you.
Thank you, man.
Do you think the Sensation will be pulled up as a "similar device" for the G2X?
I don't want to trade for like a G2 or the HTC Galaxy S.
Replacements
They will only offer the Vibrant 4g as a replacement. The Sensation is too near start of life for it to be offered. Good luck either way but after a 90 minute phone call with care and Executive care (1-800-318-9270) I was told the same thing.
Do not want.
Why the Vibrant?
I want a phone that has Dual Core capabilities, and the Vibrant (Galaxy S) doesn't have that.
Now, 1GHz is still good, but..
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
bdkinney said:
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
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+1 g2x is beast
if gps which is such a complaint for so many phones on these forums is such a big deal and has to be accurate to the millimeter then suggest that you get a tom tom a compass and duct tape it to what ever phone you are currently pissed at.
I'll save you the disappointment now and tell you, Tmobile doesn't have a phone in their input into their system as a replacement for the G2X. In other words, they WILL NOT swap you into a different phone. The most they will do is give you an early upgrade and "allow" you a full discount to purchase the Sensation. I spent all day yesterday speaking with several different members of several different department's management teams and that was the only solution offered other than letting me out of my contract (which they did do). Also, you don't need to wait days before you call them, just go ahead and call them back immediately. Also, they are aware of the problems with the phone as it is well documented in their company, and anyone there with any knowledge knows the reason the phone was pulled was due to quality issues (which they admitted to me on several occasions). It really is pathetic how Tmobile feels it's alright to screw over their customers the way they are doing. I called the corporate phone number yesterday and left a message and am expecting a call back from the corporate office tomorrow. Hopefully there will be some accountability...
JRudnik said:
Thank you, man.
Do you think the Sensation will be pulled up as a "similar device" for the G2X?
I don't want to trade for like a G2 or the HTC Galaxy S.
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Click to collapse
2 days ago, I called Customer Care and essentially told them that I would be getting the Sensation in exchange for the G2X at no cost to me what so ever. I made sure it happened, in a nice way of course. I didn't give them a chance to say otherwise
I made sure Customer Care put in the notes on my account BEFORE I delt with the retail store (where I purchased my G2X on 6/03), that any restocking fee would be waived....that it would simply be a straight across the board swap for my G2X, Speck Case and Screen protectors....for a Sensation, new case and new screen protectors. Plain and simply because I was sold a defective product and the accessories were pointless now....obviously.
Long story short.....Got my SWEET new Sensation, case, screen protectors at zero cost to me.....straight swap. Of course keep in mind I was in my 14 days, so I had some extra pull.
I'm pretty sure I got around policy, but it sure felt like the right thing happened on every level
As far as the G2X goes.....I simply could not live with that screen bleed. It really did wash out the top part of the screen. Plus there are a bunch of stories of peeps on multiple G2Xs....all with bleed to some extent. The Sensations screen is gorgeous....resolution, size and no bleed!!
Lastly...I also discovered that the Sensation not only records 1080p at 30fps...it also is the only one between G2X and SGS2 that records the audio in STEREO!! The others record in mono.... That's a pretty big deal for me as I love making vids
bdkinney said:
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
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Click to collapse
Like!.....
Hoggles said:
2 days ago, I called Customer Care and essentially told them that I would be getting the Sensation in exchange for the G2X at no cost to me what so ever. I made sure it happened, in a nice way of course. I didn't give them a chance to say otherwise
I made sure Customer Care put in the notes on my account BEFORE I delt with the retail store (where I purchased my G2X on 6/03), that any restocking fee would be waived....that it would simply be a straight across the board swap for my G2X, Speck Case and Screen protectors....for a Sensation, new case and new screen protectors. Plain and simply because I was sold a defective product and the accessories were pointless now....obviously.
Long story short.....Got my SWEET new Sensation, case, screen protectors at zero cost to me.....straight swap. Of course keep in mind I was in my 14 days, so I had some extra pull.
I'm pretty sure I got around policy, but it sure felt like the right thing happened on every level
As far as the G2X goes.....I simply could not live with that screen bleed. It really did wash out the top part of the screen. Plus there are a bunch of stories of peeps on multiple G2Xs....all with bleed to some extent. The Sensations screen is gorgeous....resolution, size and no bleed!!
Lastly...I also discovered that the Sensation not only records 1080p at 30fps...it also is the only one between G2X and SGS2 that records the audio in STEREO!! The others record in mono.... That's a pretty big deal for me as I love making vids
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Click to collapse
You were in your 14 days of course you got it. had some extra pull??? what are you on about? You can do whatever you want in your 1st 14 days and 20 days if you got it online.. "I had some extra pull" lol ooookkkaaay
Please just go!
G2X
bdkinney said:
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
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Click to collapse
I cared about his post. Others too I'm sure.
Leaving angry rants on forums is a pretty ugly way to go about your day.
Be positive or sign off for good from XDA. Please
How is this thread in any way shape or form negatively affecting your day?
This is a GENERAL TOPIC forum. This is where this kind of thread goes.
Could the Mods please start banning people who troll and flame for the sake of just being angry.... Like this guy/gal.
I feel sorry for you. Lighten up....life is good
johnnyp500 said:
You were in your 14 days of course you got it. had some extra pull??? what are you on about? You can do whatever you want in your 1st 14 days and 20 days if you got it online.. "I had some extra pull" lol ooookkkaaay
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My lord...you guys are scary angry. I bought it at a retail store. Tmo Customer Care said I would have to PAY for the Sensation in store. They said I could walk out with a new G2X at no charge. I told them no, I'll get the Sensation at no charge.
Sorry to correct you, but I think I may have slightly gotten around policy.
Why are you guys so angry and pent up...get some fresh air. Would not want to be around you guys on a day to day basis.
Have a nice day....hope you feel better
Hoggles said:
I cared about his post. Others too I'm sure.
Leaving angry rants on forums is a pretty ugly way to go about your day.
Be positive or sign off for good from XDA. Please
How is this thread in any way shape or form negatively affecting your day?
This is a GENERAL TOPIC forum. This is where this kind of thread goes.
Could the Mods please start banning people who troll and flame for the sake of just being angry.... Like this guy/gal.
I feel sorry for you. Lighten up....life is good
Click to expand...
Click to collapse
Too much damn posts that's the problem spamming the thread and making useful threads fade
Sent from my LG-P999 using Tapatalk
Hoggles said:
My lord...you guys are scary angry. I bought it at a retail store. Tmo Customer Care said I would have to PAY for the Sensation in store. They said I could walk out with a new G2X at no charge. I told them no, I'll get the Sensation at no charge.
Sorry to correct you, but I think I may have slightly gotten around policy.
Why are you guys so angry and pent up...get some fresh air. Would not want to be around you guys on a day to day basis.
Have a nice day....hope you feel better
Click to expand...
Click to collapse
Well then good for you, if youre happy im happy
Cant we all just get along? come on.. let's watch some bob ross and hear him talk about the happy little squirrel that lives in the happy little tree, in the happy little forest(and a forest where you can have as many happy tree's as you want in your world)
I too am getting a sensation, but I'm also keeping one of my g2x's
I only have a little screen bleed (acceptable amount), finally starting to see better battery life, and no random reboots or overheating.
This certainly received a lot of hate. Heh.
Hoggles said:
My lord...you guys are scary angry.
Click to expand...
Click to collapse
You scare easy...
Apparently LG banned me from their twitter,facebook and forums.
apparently they dont like when people point out their lies and continued stringing along of consumers.
I know the mods of their forum come here since they mentioned it.
so i want them to know they are pathetic. you dont even get a message you just cant log in anymore. on facebook if im not logged in the comment tag is there when i log in the coment tag disapears.
so apparetnly LG's fix for the G2x is to ban and silent those that are consistant in wanting answers. or repeating the truth of how they led on customers with the update to make them go over their 2 weeks(think this may of been the one that got them )
i did get one last comment in under the name droid1967 which was a link to the tmo news about an update so at least the people reading those forums got 1 piece of info this month that appears to be some actual information.
You better be nice. We'll ban your sorry whining butt from here too. How dare you ask for a phone that works. LOL
I better be careful myself. I've been pretty dogged in my dogging of the dogs as well. Did I actually just type that?
Did they communicate to you the fact that you were out?
I just made a post there saying I better be careful, I might get banned ....like you. It posted, so I haven't crossed their line. Yet.
nope
ickster said:
You better be nice. We'll ban your sorry whining butt from here too. How dare you ask for a phone that works. LOL
I better be careful myself. I've been pretty dogged in my dogging of the dogs as well. Did I actually just type that?
Did they communicate to you the fact that you were out?
I just made a post there saying I better be careful, I might get banned ....like you. It posted, so I haven't crossed their line. Yet.
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Click to collapse
nothing they ip banned me too
i got that droid1967 one in than it wont log in again either.
I think you have been worse than me
I think it was the once tehy con enough to go over their 2 weeks than the update will just disapear.
smartphonegeek is the one that banned me im sure i see he posted right under that comment than i was banned within 15 minutes of his posting.
No biggy. those guys over there know nothing and are just the cooperate liers for their phone division. i hear that san diego trip was a class to better use 1000 words without actually giving any info. since they failed with the by summer they were suppose to leave it at the by summer instead of hinting it actaully meant by summer so he had to go to a retraining course.
and that title i always thought the GEEK meant you actaully knew something about what it was associated with.
I think maybe i should not of used the same nick to post at the forum,twitter and facebook think gettting hit on all three may of got to them
well keep giving them hell for me
I figured both of you guys were gonna get banned at some point, but I didn't know they would ban you from all their sites . I feel bad that those two mods are the only LG/T-Mo folks on the entire internet bearing the brunt of the attacks (though they are well deserved). Their company pretty much threw them to the wolves with no information at all for the public. The silence from LG has irreparably tarnished their image in my eyes and ensured that I'll never purchase another of their products. The G2x is fantastic though, once you get CM7 on it.
dont feel bad eagle, ive been banned from tmobile g2x forum twice....both times heading out as the number 1 kudos'd author....some people liked what i had to say.....apparently not tmobile....haha
"I think you have been worse than me"...."I figured both of you guys were gonna get banned at some point,....."
Awww, c'mon you guys, I'm not that bad. Am I? LOL.
Honestly, you should see the things I type that I don't actually send ha ha! I think I'm fair in my complaints though.
hah
laker666 said:
dont feel bad eagle, ive been banned from tmobile g2x forum twice....both times heading out as the number 1 kudos'd author....some people liked what i had to say.....apparently not tmobile....haha
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Click to collapse
yeah i saw someone asking about you i didnt see any of your posts.
im 3rd on the kudos i think but also pushing there. but at least they are adults not kids like lG saying dont play in our sandbox.
Im surprised you got banned from there but i dont know what you said
i have 2 other ip's i can access from and emails are a dime a minute. so ill monitor and ill get back there to tell them what i really think of them, since i didnt really before , we were just alll showing we are fed up hoping something would happen. but I guess LG's way of fixing things with customers is quieting the knowledable ones so the less knowledagble will fall for their bs.
They think i said something bad before. they havent seen anything yet. i will gather everyone of their lies and dates and show how they do indeed string their customers along. I will go through for everyphone they have and will send these examples to every blog and website just before i post it on their site.
im actaully surprised smartphonepissant could even figure out how to ban me. he must of called up someone that actully knows something.
yeah
ickster said:
"I think you have been worse than me"...."I figured both of you guys were gonna get banned at some point,....."
Awww, c'mon you guys, I'm not that bad. Am I? LOL.
Honestly, you should see the things I type that I don't actually send ha ha! I think I'm fair in my complaints though.
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Click to collapse
yeah wish i would of hit the send button instead of delete now.
just wait for my final post it will be a good one. but ill have to do some research first. If dumbphonewimpass wants a war hell get one.
wish i could ban some family members i have to deal with for my patients. but guess what i deal with and most of the time its not even justified. as it is with LG.
not my fault they are the ones that get paid to lie and mislead but they know what they are doing and to have the nerve to ban someone that never used a curse word or actually called them out directly is just sad and pathetic.(ok maybe i did call their lack of knowledge out )
if there were people that were upset with what i said that would be 1 thing. but i think since 98% agreed and made similair comments its just laughable what a piece of @#$% company. LG --Like Gnats (just a pest we have to live with.)
If all they did was IP block you, pm me
I have an IP rerouting software that will have them thinking you
Move all around the globe at lightning fast speed.
And unless they block the usernar you can keep giving them hell under the droid1967 call sign.
Mahgninnuc
hmmm
mahgninnuc93 said:
If all they did was IP block you, pm me
I have an IP rerouting software that will have them thinking you
Move all around the globe at lightning fast speed.
And unless they block the usernar you can keep giving them hell under the droid1967 call sign.
Mahgninnuc
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Click to collapse
pm dropped
T-mobile blocked me from posting comments on their Facebook page. I was hammering them down looking for answers of why they called me at 6am. T-mobile refuses to accept they made a mistake and acknowledge it, instead they choose to shut you up
ITS ALL WONKY!!!
They just posted a reply that says you were not banned........
eagle1967 said:
pm dropped
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this i like i was gonna suggest something different, he beat me to it.........eagle keep doing your thing brotha
Yea I'm banned on tmobiles fb I've been on LGs fb for a minute now still going I said mad **** too
Sent from my LG-P999 using XDA App
icecicle04 said:
Yea I'm banned on tmobiles fb I've been on LGs fb for a minute now still going I said mad **** too
Sent from my LG-P999 using XDA App
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haha yea me too bro **** they were deleting the **** on twitter as soon as it went on, quick bastards
Yeah I see that want to post on there that I can not log in and when I made the drois1967 one to post that Tmonews info it would not log in again either. And I just tried again no dice. If this is a mistake I'll appoligise personally but at this point I am still unable to log into anything
Sent from my LG-P999 using XDA Premium App
Lg doesn't have gingerbread on any of its phones yet. Its been 6 months since gingerbread came out.
nikhil4186 said:
Lg doesn't have gingerbread on any of its phones yet. Its been 6 months since gingerbread came out.
Click to expand...
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your point being???
sarni84 said:
your point being???
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Click to collapse
Point we don't need nostinkin point
Sent from my LG-P999 using XDA Premium App
eagle1967 said:
Apparently LG banned me from their twitter,facebook and forum
Click to expand...
Click to collapse
You Dont neeed no steeenkeeng software
Anonymouse.com
Its free, just x out the popups
Sent from my LG-P999 using XDA Premium App
Check out their twitter page.
http://mobile.twitter.com/tmonews
"TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent"
"TmoNews @TMobile Any response to the G2x story about no more warranty replacements being issued?"
Apparently, Tmobile is stating that the replacement unit will still have the same issues, so they are not replacing them anymore fro any reason.
Yep, I called last week and was told no replacement and about the MT4G. I don't want a MT4G, I want a G2X that works or my money back and contract cancelled.
You read the tweet wrong. Tmonews isn't breaking a story, they're commenting on what they heard and that once again T-Mobile and LG are silent.
TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent
TmoNews I don't know if the G2x is or is not able to be replaced, but like my original tweet said, a story is going around saying it isn't
govtcheez said:
Check out their twitter page.
http://mobile.twitter.com/tmonews
"TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent"
"TmoNews @TMobile Any response to the G2x story about no more warranty replacements being issued?"
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Click to collapse
you mean this is not about the xda post last week about TMO no longer replacing screen bleed phones? again...IMO....this is just a retweet by someone ..Tech Paparazzi...
This is pretty typical, isnt it?
sandiegopaneraiguy said:
As someone who purchased the G2x on release day, took it back 4 days later and had a "master reset" done, had a replacement sent out with the same issues, made 6 phone calls to tech support, two more trips to a T-Mobile store, multiple more master resets... I became tired of the run around and retained an attorney.
My attorney has notified LGUSA of my issues, and we are awaiting their response.
We are prepared to take legal action against LGUSA.
Unfortunately, there is nothing at this point that can be done against T-Mobile because of a recent US Supreme Court ruling concerning class action lawsuits.
The attorney that I have retained is the same attorney who currently has a class action lawsuit against Samsung for a similar situation.
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Click to collapse
No offense....but...do you love this phone so much, that you would hire an attorney? Why not take part of the retainer, and buy a no contract phone of your choice, and be done with it.
I hear there are lots of Sensations to be had...
sandiegopaneraiguy said:
As someone who purchased the G2x on release day, took it back 4 days later and had a "master reset" done, had a replacement sent out with the same issues, made 6 phone calls to tech support, two more trips to a T-Mobile store, multiple more master resets... I became tired of the run around and retained an attorney.
My attorney has notified LGUSA of my issues, and we are awaiting their response.
We are prepared to take legal action against LGUSA.
Unfortunately, there is nothing at this point that can be done against T-Mobile because of a recent US Supreme Court ruling concerning class action lawsuits.
The attorney that I have retained is the same attorney who currently has a class action lawsuit against Samsung for a similar situation.
Click to expand...
Click to collapse
Am i gonna get one of those papers in the mail about a lawsuit??
Suprah..."no cyanogen, rom manager still fake flashes the roms thats y for nvidia phones we have to use nvflash"
alodar1 said:
No offense....but...do you love this phone so much, that you would hire an attorney? Why not take part of the retainer, and buy a no contract phone of your choice, and be done with it.
I hear there are lots of Sensations to be had...
Click to expand...
Click to collapse
Very simple, attorneys that take these cases ask for no retainer. It cost me nothing to do, except a little time, a few phone calls, a few emails...
I did it because I understand the difference between right and wrong, and T-Mobile and LG have acted inappropriately here.
I dont expect to ever personally gain anything from my efforts, but LG should be held responsible for the phone they have sold us.
this makes no sense because i was just sent a replacement g2x after a chat session with a rep today she offered me a mytouch 4g but i declined that and went with a replacement g2x. so idk about not replacing it anymore
http://www.tmonews.com/2011/07/t-mobile-no-longer-issuing-warranty-replacements-for-the-g2x/
go buy an HTC Sensation like I did
sandiegopaneraiguy said:
Very simple, attorneys that take these cases ask for no retainer. It cost me nothing to do, except a little time, a few phone calls, a few emails...
I did it because I understand the difference between right and wrong, and T-Mobile and LG have acted inappropriately here.
I dont expect to ever personally gain anything from my efforts, but LG should be held responsible for the phone they have sold us.
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Click to collapse
The Norma Ray-esque idea of "sticking it to the man" is certainly something that makes me smile. And you'll never find me defending LG - they deserve a special place in hell for all the unresolved grief they've caused. But, as someone just said, when is it time to pull the ripcord? I lost serveral hundred dolllars dumping the G2X and leaving T-Mobile but my time and sanity made it worth it to me. Good luck if you decide to see it threw but remember the old adage - "would you rather be right or rather be happy?"
cgonz92 said:
this makes no sense because i was just sent a replacement g2x after a chat session with a rep today she offered me a mytouch 4g but i declined that and went with a replacement g2x. so idk about not replacing it anymore
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Click to collapse
I think you'll see alot of those things around are basically...alot to do about nothing. Some one on XDA commented a week or so ago about replacements for G2x's for issues that cannot be fixed in a replacement, will be stopped. Late last week, or perhaps this weekend, some commented that replacements for screen bleed were now included.
Some body reads it....another Sensationalist blogger site hears about it, someone tweets it, next thing you know...we have a revolution going on.
Love Social Networking....hate the residual...
alodar1 said:
I think you'll see alot of those things around are basically...alot to do about nothing. Some one on XDA commented a week or so ago about replacements for G2x's for issues that cannot be fixed in a replacement, will be stopped. Late last week, or perhaps this weekend, some commented that replacements for screen bleed were now included.
Some body reads it....another Sensationalist blogger site hears about it, someone tweets it, next thing you know...we have a revolution going on.
Love Social Networking....hate the residual...
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Click to collapse
I posted on XDA here and on the site I write for here
I am glad one way or another it is getting more press. I'm sure I wasnt the first but at least had some good hands on. The more that post about it the better. I like TMOnews and dont think they are all about the clicks. LG needs to be pressured some more.
nccu_eagles said:
http://www.tmonews.com/2011/07/t-mobile-no-longer-issuing-warranty-replacements-for-the-g2x/
go buy an HTC Sensation like I did
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Click to collapse
As of the sensation is problem free, no thanks I like working wifi. ;-)
Sent from my LG-P999 using Tapatalk
It would appear that they feel they can say anything as long as they attribute it to a "ninja." To go from a second-hand tweet to a cover story without any investigation in between doesn't speak well to their integrity.
I just called and have a replacement coming tomorrow because I keep getting screen bleeding replacements so I feel like this is a false rumor....hopefully I get a good screen next time!
And honestly ...the screen bleed really isn't that bad but its the principle of the matter and getting your moneys worth when you buy a phone ....especially off contract like me.
I know there are good units out- my first ones screen bleed was barely there at all but I had USB issues with it, all the replacements I've gotten afterwards have had worse screen bleeds than the first but no other issues whatsoever....this reallly is a great phone just wish LG would own up to their mistakes and support the customers but can't always get what you want ....if worse comes to worse I can live with my current unit if the one they send me is worse.
Sent from my LG-P999 using XDA App
mr mystery said:
As of the sensation is problem free, no thanks I like working wifi. ;-)
Sent from my LG-P999 using Tapatalk
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Working wifi? my wifi works perfectly fine I use it daily... my point is the Sensation has less issues than the G2x does... no phone is perfect but the G2x let me down BIG TIME
I have no reason to lie, a week ago last Saturday I called customer support and was told that I could not exchange my phone via warranty because all of the phones have the same issue. I thought I was the only one at first.
techboydino said:
I posted on XDA here and on the site I write for here
I am glad one way or another it is getting more press. I'm sure I wasnt the first but at least had some good hands on. The more that post about it the better. I like TMOnews and dont think they are all about the clicks. LG needs to be pressured some more.
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Thanks...I knew it was posted in several areas....If I'm not mistaken someone even commented about making twitter news.
So I went to a few stores today that sells att phones. I asked everyone in all 5 of the stores about the upcoming Samsung Galaxy Note LTE, noone even knew about it as if it will be coming out 6 years from now -.- noone knew there was one even coming out let alone the name :/ it kind of makes me sad when the consumer knows more then the sales reps. They should train more in my opinion this was just my little experiance for the day just thought I'd share. Anyone else looking forward to the note lte for att?
Sent from my Inspire 4G using xda premium
Nobody in a provider store is going to have even a small clue about phones they don't already stock, this should not be a shock. And if you're on xda you're a bit above the typical consumer...
There is basically no benefit in knowing about a phone you don't stock yet from a sales perspective. You can't sell what you don't have.
Sent from my GT-I9000 using xda premium
They should for the consumer I really wish I could get hired there and be like "hey guys look at this site it will help you when a consumer comes in " Haha xD
Sent from my Inspire 4G using xda premium
In-store reps definitely don't know anything. Most reps aren't like us and simply don't care. I usually come across some reps who give out good information about upcoming devices. These reps are always over the phone as they have quick access to the database. Try calling about a general question, talk to them for a bit, and when you're about to end the conversation, pop the question.
Sent from my u8800pro using xda premium
KayxGee1 said:
In-store reps definitely don't know anything. Most reps aren't like us and simply don't care. I usually come across some reps who give out good information about upcoming devices. These reps at always over the phone as they have quick access to the database. Try calling about a general question, talk to them for a bit, and when you're about to end the conversation, pop the question.
Sent from my u8800pro using xda premium
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Click to collapse
Ive sold phones for five years in three locations. I can tell you most of us know about phones as soon as they are rumors. As someone said earlier if we don't sell it we really don't care. To be honest if someone asked me about the note I would kinda just try to end it fast unless we were doing pre orders as asking me about a phone I cant sell isn't making me commission. If it is slow though I will talk about announced upcoming phones for quite awhile. Also most consumers walk in and say i want android or iphone not asking specifics
Bush715 said:
Ive sold phones for five years in three locations. I can tell you most of us know about phones as soon as they are rumors. As someone said earlier if we don't sell it we really don't care. To be honest if someone asked me about the note I would kinda just try to end it fast unless we were doing pre orders as asking me about a phone I cant sell isn't making me commission. If it is slow though I will talk about announced upcoming phones for quite awhile. Also most consumers walk in and say i want android or iphone not asking specifics
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Click to collapse
That's understandable. Wouldn't it be better to actually care and inform a consumer of an upcoming device? By informing them of said device, they might wait for it and pay the $200 with the contract. I understand you want to make some money as well but I guess from a personal standpoint I would help the person that cares as much as I do.
Sent from my u8800pro using xda premium
KayxGee1 said:
That's understandable. Wouldn't it be better to actually care and inform a consumer of an upcoming device? By informing them of said device, they might wait for it and pay the $200 with the contract. I understand you want to make some money as well but I guess from a personal standpoint I would help the person that cares as much as I do.
Sent from my u8800pro using xda premium
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If they are techie I will chat with them build rapport and leave them with a business card and an appointment only if the release isn't months away. The average consumer wants what their friend has and even if a better phone comes out tomorrow won't wait.
Bush715 said:
If they are techie I will chat with them build rapport and leave them with a business card and an appointment only if the release isn't months away. The average consumer wants what their friend has and even if a better phone comes out tomorrow won't wait.
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I see now. Well that is just fine with me.
Sent from my u8800pro using xda premium
KayxGee1 said:
I see now. Well that is just fine with me.
Sent from my u8800pro using xda premium
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Though by far my biggest pet peeve at work is the people who say well I saw this was coming out on _________ tech site and I know all about it where is it. Most of those people end up name dropping xda. Kinda like this "well i frequently read xda and it said this and that and they tend to be just plain wrong. I know most of us on xda aren't like that but when you hear it multiple times a week you tend to want to hull smash something end rant ha
Bush715 said:
Though by far my biggest pet peeve at work is the people who say well I saw this was coming out on _________ tech site and I know all about it where is it. Most of those people end up name dropping xda. Kinda like this "well i frequently read xda and it said this and that and they tend to be just plain wrong. I know most of us on xda aren't like that but when you hear it multiple times a week you tend to want to hull smash something end rant ha
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Haha yea I understand. I never ask about a device until it's all over the internet and comfirmed by many sources. That's like calling HTC and asking about the rumored Edge.
Sent from my u8800pro using xda premium
I even tried bestbuy lol and the guys words were "our phone tech isn't here today he will be here tomorrow from 12-6" I live 40 mins away from anything so its not in my best choice to go back but anywho I go to the same att retailer when I buy my phones. They know me there and come at me quick because I don't just come in to buy a cheap pantech crossover I'm there with cash in hand and buy phones straight up xD so they are always willing to help. When I went in to buy my Sony xperia play 4g I handed her my iPhone to Bluetooth my contacts, she looked at my iPhone and her exact words were "what the F is this" it was running wp7 xD Haha but in all seriousness I think someone should be hired in the certain area. It'd be like hiring me to sell cars or ovens when I know nothing about them, I feel like they just hire anyone :/ I went to buy a computer once and the worker argued for 30 minutes that 512mb was a gigabyte :/ I shook my head and took my business elsewhere I just don't understand... sometimes I wish everyone cared about a phone as much as we do... instead of "as long as I can listen to music watch YouTube and look at porn, I don't care what it looks like or what it does" :'( I honestly just want to teach everyone for free so I don't feel so smart and dumb at the same time. anyone else feel that way?
Sent from my Inspire 4G using xda premium
phzi said:
Nobody in a provider store is going to have even a small clue about phones they don't already stock, this should not be a shock. And if you're on xda you're a bit above the typical consumer...
There is basically no benefit in knowing about a phone you don't stock yet from a sales perspective. You can't sell what you don't have.
Sent from my GT-I9000 using xda premium
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Click to collapse
I agree. I've perused tablets in Best Buy and after engaging the nearest 'team member' for less than 3 minutes, I realize that I know more than they do.
It's the same experience when going to the auto parts store. There are some people who can carry on informed conversation, but 90% are the type who watch fast & furious movies in awe, and know nothing about repair or maintenance or they can only look up part numbers.
Basically, lower your expectations.
This is why I get mad when I've tried many times to get a job in those kind of places to no avail because I don't seem to have any big time qualifications to my record yet if I go into any outlet store and begin talking about phones, the sales rep looks at me like I'm making up things or shocked I know anything.
I Am Marino said:
This is why I get mad when I've tried many times to get a job in those kind of places to no avail because I don't seem to have any big time qualifications to my record yet if I go into any outlet store and begin talking about phones, the sales rep looks at me like I'm making up things or shocked I know anything.
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Click to collapse
I have had similar experience with applying for jobs at auto parts stores. The 'now hiring' sign is displayed for several months and the staff changes about every 3 weeks, but I never get called. For a while there was an older woman who not only knew nothing about cars but she also needed help to use the computer program to look up parts.
I finally realized that these people will work for less money than I will because I actually know what I am doing. It really is sad that people with any level of technical or mechanical ability don't actually work at the retail level because they can't get enough money.
And don't get me started on the people who work at Home Depot . .
I have no past work experiance. I'm 19 years old have been the "bad" kid because I used to be a "black magic" hacker I've gotten introuble from schools best buys and targets because of it but now I'm past all that I do phones tablets anything mobile. There is never a time when I'm in best buy that I'm back in the computer/phone area and usually an older citizen is talking to a sales Rep about which one is better and the sales Rep says well product A is $1299 with 4gb ram touchscreen is way better then product B $899 8gb ram and so on but they go by the price as the sales Rep was walking her to the register I kindly walked up and said "hello ma'am I noticed you were interested in two different so-so" the sales Rep called the manager and had me kicked out for costing him the sale xD but they wont hire me? I have long hair and look like a "druggie" I don't do drugs don't have tattoos or metal on my body but yet they hire people who are clueless
Sent from my Inspire 4G using xda premium
i have to say i agree not many of the people in the stores even know about the phones they have in front of them much less whats coming out.
toxicpaulution said:
... I have long hair and look like a "druggie" I don't do drugs don't have tattoos or metal on my body but yet they hire people who are clueless
Sent from my Inspire 4G using xda premium
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I don't mean to overstep the rules of polite conversation but you may wish to think about your image. It isn't fair that we judge based on looks, but it happens.
*Edit - When I say looks I also means assumptions that people will make of others based on their prejudices. -*End Edit
Most recently, I applied for a job repairing projectors. During the interview they kept asking me about how well I would transition to an office environment. Completely Ridiculous! I would be working in the workshop not the office and I happened to be better dressed than any of my interviewers.
Basically, some people cannot see past their little world or people they can understand.
Man Verizon store by me they don't know anything. And they are jerks as well. Went to upgrade my moms phone and said she wouldn't get unlimited data with her Droid 3 so I just bought it from newegg called up and boom she got her unlimited data. Never going back to that store again. Hate how now you have to bring phone to store to get replaced.
Sent From My Thunderbolt Using Tapatalk.
toxicpaulution said:
They should for the consumer I really wish I could get hired there and be like "hey guys look at this site it will help you when a consumer comes in " Haha xD
Sent from my Inspire 4G using xda premium
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Frig no, we need no more non technical people. Like how not everyone is cut out for engineering or medicine, not everyone is cut out for xda.
$1 gets you a reply
I'm not saying everyone join xda but if you going to sell something atleast know alittle about the past present and the future you can't be like well I'm sorry I don't know about cars from 2011 back I only know about the 2012 Ford focus and that's all sorry can't work on you're car -.-
Sent from my Inspire 4G using xda premium
I just wanted to let you guys know about the poor experience my friend has had with this company. I will start by saying that I have used the service before and was very satisfied. So when my friend's Galaxy S4's charging port failed I recommended mobiletech to her. She sent the phone in and that is where the fun began. She did receive an email saying that the phone was received, fast forward two weeks and she has heard nothing about the phone, she emails them and gets no response. After a few days she finds a number and calls. She is told that "Josh" is out and will return her phone call. She finally gets a phone call back the next day and is told that the part had to be ordered, she then inquires why she was notified of the delay, they apparently have nothing to say about that. She was told that they expected the part to be in within the week and that she should have her phone back in about a week. Two weeks have gone by and again no word, not calls, no emails, nothing about what is happening with her phone. IT HAS BEEN OVER 5 WEEKS!. Of course I feel responsible because I recommended her to this company. I am also disappointed because I was going to send a phone in the get repaired. I know a lot of people have had good experiences with this company, as have I, but based on this recent experience I would caution you guys about using them. I will update this post if anything changes.
A moment of silence for your friend's S4
axljohn said:
A moment of silence for your friend's S4
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Click to collapse
lmao, thats why you should never ship things to get repaired. youtube it first,if it looks easy and you can handle repair, knock your self out. or go to a local phone shop
Sent from my SAMSUNG-SGH-I727 using XDA Premium 4 mobile app
shadowcreeper_1 said:
lmao, thats why you should never ship things to get repaired. youtube it first,if it looks easy and you can handle repair, knock your self out. or go to a local phone shop
Sent from my SAMSUNG-SGH-I727 using XDA Premium 4 mobile app
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This is a fairly well known company around here, and like I said I used them before with no issue. Another week has gone by and she still has heard nothing. I was secretly hoping that someone from there would see this post and maybe look in on the issue, but I guess not. I guess I will have to start leaving negative reviews around the internet and see if that gets their attention.
hd779 said:
This is a fairly well known company around here, and like I said I used them before with no issue. Another week has gone by and she still has heard nothing. I was secretly hoping that someone from there would see this post and maybe look in on the issue, but I guess not. I guess I will have to start leaving negative reviews around the internet and see if that gets their attention.
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Click to collapse
Dang still? what a bunch of scums. hope they rot in hell for doing that. hope you get your phone back.
My device:
Samsung Galaxy S2 Skyrocket (rooted)
Rom:AOSP
Carrier:At&t
Dont forget to thank me if i helped
My negative review...
Sorry to hear about your friend's problem with this company. I'm going to write about my experience with this company...which I have to say is just as negative. In short, I placed an order with them to remotely fix my EFS. After setting an appointment up, I never heard another word from them; even after emailing them....STILL NO REPLY. So I was thinking about titling the post...
"Beware Mobiletechvideos! 2..."
xFLiP227x said:
Sorry to hear about your friend's problem with this company. I'm going to write about my experience with this company...which I have to say is just as negative. In short, I placed an order with them to remotely fix my EFS. After setting an appointment up, I never heard another word from them; even after emailing them....STILL NO REPLY. So I was thinking about titling the post...
"Beware Mobiletechvideos! 2..."
Click to expand...
Click to collapse
It's strange with all the great reviews this would be happening. My phone was signed for on Wed and I haven't heard anything but I wish they'd just say they received it (someone signed for it) so I'm hoping come Monday I'll here something. I paid for faster service and haven't heard back via email or phone yet
Mobile Tech Videos - what's up??????
I sent my Galaxy sIII in to them for a "hard brick" problem (yes I tried all OTHER ways before resorting to this). The Phone was sent on 7 July and they received it on 9 July. When I logged on it was shown as being "completed". I had hoped that the phone would be returning shortly. After a week still no phone. I sent them emails..... no answers. I called them and left voice mail...... no answer. I contacted them om Facebook... no answer. I had thought, from people on XDA, that this was a legit service but now I am having second thoughts. If I don't hear from them soon I'll just deny the credit card payment and cut my losses. This really sucks. I hope no one else has this bad of an experience.:crying: :crying: :crying:
I saw somewhere on XDA that they were in the process of relocating and once that was finished they would be able to get everything done since they are so backed up.
jrc2 said:
I saw somewhere on XDA that they were in the process of relocating and once that was finished they would be able to get everything done since they are so backed up.
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Click to collapse
I sincerely hope this is true, I just sent my phone for efs repair to them last week with no updates on them "awaiting shipment". Found this thread through google and just hoping to get my phone back now
Hi guys/gals!
OK, let's get some things sorted out for everyone here! What are your order numbers? I actively monitor another thread here on XDA but didn't realize this one was going so I'm glad I searched for it. It is 100% true we are relocating to our brand new facility on a large section of land that I purchased and I've been contracting the entire project. Although it is an exciting transition, it's been tougher keeping up with emails and communication so I am very grateful for everyone's patience. As most know, we run a clean operation and this is unusual for us so I do apologize for the inconvenience a small percentage of you have had bestowed upon yourselves. So, we have around 3 weeks remaining on our build and we plan to be into the building and running completely out of it the week of August 25th and onward. This process has been rolling since mid-March so the end of it is greatly welcomed by my team and my family! I greatly appreciate the customer base we have of loyal XDA patrons and the likes of many other online avenues. In addition I'm hiring 2 employees to add to our team to better assist our customers in the future for better customer service. I look forward to completing that transition and continuing to uphold the high standards we have set and come to be known by in the future.
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
connexion2005 said:
Hi guys/gals!
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
Click to expand...
Click to collapse
Order #24129. I called, it had a damaged logic board, but was able to get it booted again. Asked if you could remove root, and reset things so I could get my warranty to cover the replacement. Then it was supposed to be sent back. Maybe it is en-route? Also, there was talks about a partial refund since not all services could be rendered.
Any updates hopefully?
Glad I found this, I was worried from the lack of response or progress on my order. My order number's #24137
Here is an update:
My friend got her pone back about a month ago, she was told that a former employee broke the screen on her phone and hid the phone rather than take responsibility. Mobiletech fixed the screen free of charge and the original problem and shipped the phone back. The phone is now working great. Of course my continuing concern is that had attempts to contact been return in a timely manner this probably would have been resolved sooner. I hope this is a lesson learned.
How do I get ahold of these guys at Mobiletech?
I have emailed them and called and I can't get a hold of anyone at Mobiletech. Does anyone know if they are still open?
Dissatisfied with Lack of Communication
connexion2005 said:
Hi guys/gals!
OK, let's get some things sorted out for everyone here! What are your order numbers? I actively monitor another thread here on XDA but didn't realize this one was going so I'm glad I searched for it. It is 100% true we are relocating to our brand new facility on a large section of land that I purchased and I've been contracting the entire project. Although it is an exciting transition, it's been tougher keeping up with emails and communication so I am very grateful for everyone's patience. As most know, we run a clean operation and this is unusual for us so I do apologize for the inconvenience a small percentage of you have had bestowed upon yourselves. So, we have around 3 weeks remaining on our build and we plan to be into the building and running completely out of it the week of August 25th and onward. This process has been rolling since mid-March so the end of it is greatly welcomed by my team and my family! I greatly appreciate the customer base we have of loyal XDA patrons and the likes of many other online avenues. In addition I'm hiring 2 employees to add to our team to better assist our customers in the future for better customer service. I look forward to completing that transition and continuing to uphold the high standards we have set and come to be known by in the future.
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
Click to expand...
Click to collapse
Hey Josh,
I am a customer of yours (order# 24225) and I gotta say my experience has been a little less than pleasant. I run a cell repair outfit and I had my JTAG tech out on vacation. So I decided to try you guys out since I had seen your videos, and heard ok things about you on XDA.
I understand that you guys are in the middle of a big move but this is the exact thing that you should have as a large post on your main page or at least your payment page. This should also be something that you anticipate when you are still selling "Rush Service" which I unfortunately paid for. Hire more customer service staff during the move so that you can at the very least communicate with your customers. I have had a phone with you for 4 weeks and have had to fight to get any response at all. Many times I have sent emails, and left voicemails and I haven't gotten any response at all. It wasn't until today that I finally got someone on the phone to get an update and they told me that they would have to call me back as your computers are not up. I understand the hiccups and hangups that moving can cause but it is unacceptable that you don't prepare for this and at least have your people doing regular callbacks to customers to keep them updated. My outfit does approximately 50 repairs a day for people local and shipped in and we make it a point to at least call every day or two to let people know what is going on. I also only employ 3 other people so I know this volume at least can be handled with minimal staffing. It just requires a customer-centric attitude from your employees.
All in all my Note 3 has been with you guys for over a month now and I have been promised call backs, told on numerous occasions that it will "ship this coming Thursday" (Been told that for 3 weeks now), and sent emails/left messages that do not even get a response. I am sure you guys know what you are doing and are quite skilled at reviving hard bricked devices. I also know that it is not easy so I commend you for building a business around it. Your lack of communication and ability to deliver what is advertised, and what your employees told to your customers within a reasonable amount of time is what I am disappointed about.
I am still waiting to hear from someone who promised they would call me back in an hour. That deadline has passed by about an hour. Hopefully we can at least get some resolution on XDA going because reaching you guys directly and expecting accountability is obviously out of the question.
Thank You,
Collin
I just checked in with Collin are there any other order numbers anyone wants checked out?
connexion2005 said:
I just checked in with Collin are there any other order numbers anyone wants checked out?
Click to expand...
Click to collapse
#24107
Thanks.
Week of 25 August and they're still avoiding us
connexion2005 said:
I just checked in with Collin are there any other order numbers anyone wants checked out?
Click to expand...
Click to collapse
First of all, Order 24289
While you're at it, call every customer with an order older than 4 days--or less, for the poor bastards that paid you extra. Explain the nature of the delay, take ownership of your selfish blunders, tell your customers that you are human.... just do something. Avoiding messages and phone calls makes you look like a total asshat, when you're probably just a little scared of confrontation. I get it, but you need to stop that.
Also, you need to add some HUGE banner text to your website informing other potential victims of your halt in operations. The smart & ethical thing to do would be to disable ordering altogether while you figure out the best way to remove your head from your fourth point of contact.
connexion2005 said:
Hi guys/gals!
OK, let's get some things sorted out for everyone here! What are your order numbers? I actively monitor another thread here on XDA but didn't realize this one was going so I'm glad I searched for it. It is 100% true we are relocating to our brand new facility on a large section of land that I purchased and I've been contracting the entire project. Although it is an exciting transition, it's been tougher keeping up with emails and communication so I am very grateful for everyone's patience. As most know, we run a clean operation and this is unusual for us so I do apologize for the inconvenience a small percentage of you have had bestowed upon yourselves. So, we have around 3 weeks remaining on our build and we plan to be into the building and running completely out of it the week of August 25th and onward. This process has been rolling since mid-March so the end of it is greatly welcomed by my team and my family! I greatly appreciate the customer base we have of loyal XDA patrons and the likes of many other online avenues. In addition I'm hiring 2 employees to add to our team to better assist our customers in the future for better customer service. I look forward to completing that transition and continuing to uphold the high standards we have set and come to be known by in the future.
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
Click to expand...
Click to collapse
Hello my order number is #24437. While you didn't update your website until the 27th of August I believe, I mistakenly shipped it too the old address two days prior to the 27th and with no reply or word back from you guys I am really worried. Please get back to me.