This is my official letter of resignation to the G2X.
I purchased my G2X about a month ago, thinking that everything would be just peachy. This phone was top-of-the-line material, dual-core, HDMI, and everything I thought would be cool.
I have had this phone a while now, and I am getting sick of it.
It all started with the text messaging. I would get message after message after message of the same message, like my friends were text-bombing me. Turns out they weren't. I called T-Mobile, and they said that it was a "message database error. Our server thinks that your phone didn't get the message, so it resends it in hopes that it receives it." Well, it wasn't the server. It was the phone. I flashed CyanogenMod nightly onto the device, and successfully fixed that error.
Second, the battery life. The device drinks battery like a drunken sailor drinks alcohol. I couldn't make the device last a full day. No matter if I froze the bloatware and didn't use it, the phone would be dead by nightfall. However, through CyanogenMod, it let up on the drink-age, but not enough. Also, the CyanogeMod nightly would have strange errors with the battery display. It would lock at a certain percentage, then drop unexpectedly, and lock again.
Third, the GPS. No matter where I am, the GPS will not locate me quickly. If I want to get directions back home, it can find the directions easily. But, it spends 15 minutes trying to locate me. I drive and I drive in hopes of a location, but to no luck. Finally, as I approach my house, it kicks in and guides me the rest of the way. I just think on a phone with such processing power, GPS should be the last of my worries.
Fourth, the screen-bleed. Now, this is debatable, and I feel as though my device doesn't really have too much of an issue with this. But, I still cited it as a problem with T-Mobile, because it really is. When the screen is blacked-out, I can see white patches in the corners drawing into the center. Not good for such an expensive device.
Lastly, the heat. This phone cooks at higher temperatures than my George Forman. When I am trying to download a large package or watch a movie, this phone gets hot to the touch. The battery feels warm, and my hands get all sweaty. Not good.
I went into T-Mobile today, and asked if I could have a replacement or exchange. They said no. I had passed up my 14-day return policy.
I found it odd that the G2X was not visible in the store at all. Before, it had been placed prominently in the high-end-smartphone section, with a spotlight to attract attention. Now, it has been replaced with the G2. The store still has the cases and screen protectors, but no G2X.
I called T-Mobile and asked for a replacement device, it is all I could do.
One thing I found interesting was that with all the issues I relayed to the representative, she said none of them are issues with the device that T-Mobile knows of. I really want to call shenanigans on that. T-Mobile has to know about this.
My hopes are to get two replacements within 90-days. This will qualify me for a replacement with another phone of similar qualities. The lady on the phone told me that the computer analyzes the phones and chooses a compatible one for me. I am crossing my fingers that the compatible phone will be the Sensation.
The replacement comes in the mail tomorrow.
I plan on waiting a few days before calling back and citing the errors that the replacement has.
So, good bye G2X. Hello, Sensation.
What are some other issues with the device that are worth citing?
I know it's kinda "morally incorrect" but, I want to know these errors so I can have a full arsenal when I call.
I really hope you get a Sensation. I'm praying for you.
Thank you, man.
Do you think the Sensation will be pulled up as a "similar device" for the G2X?
I don't want to trade for like a G2 or the HTC Galaxy S.
Replacements
They will only offer the Vibrant 4g as a replacement. The Sensation is too near start of life for it to be offered. Good luck either way but after a 90 minute phone call with care and Executive care (1-800-318-9270) I was told the same thing.
Do not want.
Why the Vibrant?
I want a phone that has Dual Core capabilities, and the Vibrant (Galaxy S) doesn't have that.
Now, 1GHz is still good, but..
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
bdkinney said:
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
Click to expand...
Click to collapse
+1 g2x is beast
if gps which is such a complaint for so many phones on these forums is such a big deal and has to be accurate to the millimeter then suggest that you get a tom tom a compass and duct tape it to what ever phone you are currently pissed at.
I'll save you the disappointment now and tell you, Tmobile doesn't have a phone in their input into their system as a replacement for the G2X. In other words, they WILL NOT swap you into a different phone. The most they will do is give you an early upgrade and "allow" you a full discount to purchase the Sensation. I spent all day yesterday speaking with several different members of several different department's management teams and that was the only solution offered other than letting me out of my contract (which they did do). Also, you don't need to wait days before you call them, just go ahead and call them back immediately. Also, they are aware of the problems with the phone as it is well documented in their company, and anyone there with any knowledge knows the reason the phone was pulled was due to quality issues (which they admitted to me on several occasions). It really is pathetic how Tmobile feels it's alright to screw over their customers the way they are doing. I called the corporate phone number yesterday and left a message and am expecting a call back from the corporate office tomorrow. Hopefully there will be some accountability...
JRudnik said:
Thank you, man.
Do you think the Sensation will be pulled up as a "similar device" for the G2X?
I don't want to trade for like a G2 or the HTC Galaxy S.
Click to expand...
Click to collapse
2 days ago, I called Customer Care and essentially told them that I would be getting the Sensation in exchange for the G2X at no cost to me what so ever. I made sure it happened, in a nice way of course. I didn't give them a chance to say otherwise
I made sure Customer Care put in the notes on my account BEFORE I delt with the retail store (where I purchased my G2X on 6/03), that any restocking fee would be waived....that it would simply be a straight across the board swap for my G2X, Speck Case and Screen protectors....for a Sensation, new case and new screen protectors. Plain and simply because I was sold a defective product and the accessories were pointless now....obviously.
Long story short.....Got my SWEET new Sensation, case, screen protectors at zero cost to me.....straight swap. Of course keep in mind I was in my 14 days, so I had some extra pull.
I'm pretty sure I got around policy, but it sure felt like the right thing happened on every level
As far as the G2X goes.....I simply could not live with that screen bleed. It really did wash out the top part of the screen. Plus there are a bunch of stories of peeps on multiple G2Xs....all with bleed to some extent. The Sensations screen is gorgeous....resolution, size and no bleed!!
Lastly...I also discovered that the Sensation not only records 1080p at 30fps...it also is the only one between G2X and SGS2 that records the audio in STEREO!! The others record in mono.... That's a pretty big deal for me as I love making vids
bdkinney said:
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
Click to expand...
Click to collapse
Like!.....
Hoggles said:
2 days ago, I called Customer Care and essentially told them that I would be getting the Sensation in exchange for the G2X at no cost to me what so ever. I made sure it happened, in a nice way of course. I didn't give them a chance to say otherwise
I made sure Customer Care put in the notes on my account BEFORE I delt with the retail store (where I purchased my G2X on 6/03), that any restocking fee would be waived....that it would simply be a straight across the board swap for my G2X, Speck Case and Screen protectors....for a Sensation, new case and new screen protectors. Plain and simply because I was sold a defective product and the accessories were pointless now....obviously.
Long story short.....Got my SWEET new Sensation, case, screen protectors at zero cost to me.....straight swap. Of course keep in mind I was in my 14 days, so I had some extra pull.
I'm pretty sure I got around policy, but it sure felt like the right thing happened on every level
As far as the G2X goes.....I simply could not live with that screen bleed. It really did wash out the top part of the screen. Plus there are a bunch of stories of peeps on multiple G2Xs....all with bleed to some extent. The Sensations screen is gorgeous....resolution, size and no bleed!!
Lastly...I also discovered that the Sensation not only records 1080p at 30fps...it also is the only one between G2X and SGS2 that records the audio in STEREO!! The others record in mono.... That's a pretty big deal for me as I love making vids
Click to expand...
Click to collapse
You were in your 14 days of course you got it. had some extra pull??? what are you on about? You can do whatever you want in your 1st 14 days and 20 days if you got it online.. "I had some extra pull" lol ooookkkaaay
Please just go!
G2X
bdkinney said:
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
Click to expand...
Click to collapse
I cared about his post. Others too I'm sure.
Leaving angry rants on forums is a pretty ugly way to go about your day.
Be positive or sign off for good from XDA. Please
How is this thread in any way shape or form negatively affecting your day?
This is a GENERAL TOPIC forum. This is where this kind of thread goes.
Could the Mods please start banning people who troll and flame for the sake of just being angry.... Like this guy/gal.
I feel sorry for you. Lighten up....life is good
johnnyp500 said:
You were in your 14 days of course you got it. had some extra pull??? what are you on about? You can do whatever you want in your 1st 14 days and 20 days if you got it online.. "I had some extra pull" lol ooookkkaaay
Click to expand...
Click to collapse
My lord...you guys are scary angry. I bought it at a retail store. Tmo Customer Care said I would have to PAY for the Sensation in store. They said I could walk out with a new G2X at no charge. I told them no, I'll get the Sensation at no charge.
Sorry to correct you, but I think I may have slightly gotten around policy.
Why are you guys so angry and pent up...get some fresh air. Would not want to be around you guys on a day to day basis.
Have a nice day....hope you feel better
Hoggles said:
I cared about his post. Others too I'm sure.
Leaving angry rants on forums is a pretty ugly way to go about your day.
Be positive or sign off for good from XDA. Please
How is this thread in any way shape or form negatively affecting your day?
This is a GENERAL TOPIC forum. This is where this kind of thread goes.
Could the Mods please start banning people who troll and flame for the sake of just being angry.... Like this guy/gal.
I feel sorry for you. Lighten up....life is good
Click to expand...
Click to collapse
Too much damn posts that's the problem spamming the thread and making useful threads fade
Sent from my LG-P999 using Tapatalk
Hoggles said:
My lord...you guys are scary angry. I bought it at a retail store. Tmo Customer Care said I would have to PAY for the Sensation in store. They said I could walk out with a new G2X at no charge. I told them no, I'll get the Sensation at no charge.
Sorry to correct you, but I think I may have slightly gotten around policy.
Why are you guys so angry and pent up...get some fresh air. Would not want to be around you guys on a day to day basis.
Have a nice day....hope you feel better
Click to expand...
Click to collapse
Well then good for you, if youre happy im happy
Cant we all just get along? come on.. let's watch some bob ross and hear him talk about the happy little squirrel that lives in the happy little tree, in the happy little forest(and a forest where you can have as many happy tree's as you want in your world)
I too am getting a sensation, but I'm also keeping one of my g2x's
I only have a little screen bleed (acceptable amount), finally starting to see better battery life, and no random reboots or overheating.
This certainly received a lot of hate. Heh.
Hoggles said:
My lord...you guys are scary angry.
Click to expand...
Click to collapse
You scare easy...
Related
Check out their twitter page.
http://mobile.twitter.com/tmonews
"TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent"
"TmoNews @TMobile Any response to the G2x story about no more warranty replacements being issued?"
Apparently, Tmobile is stating that the replacement unit will still have the same issues, so they are not replacing them anymore fro any reason.
Yep, I called last week and was told no replacement and about the MT4G. I don't want a MT4G, I want a G2X that works or my money back and contract cancelled.
You read the tweet wrong. Tmonews isn't breaking a story, they're commenting on what they heard and that once again T-Mobile and LG are silent.
TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent
TmoNews I don't know if the G2x is or is not able to be replaced, but like my original tweet said, a story is going around saying it isn't
govtcheez said:
Check out their twitter page.
http://mobile.twitter.com/tmonews
"TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent"
"TmoNews @TMobile Any response to the G2x story about no more warranty replacements being issued?"
Click to expand...
Click to collapse
you mean this is not about the xda post last week about TMO no longer replacing screen bleed phones? again...IMO....this is just a retweet by someone ..Tech Paparazzi...
This is pretty typical, isnt it?
sandiegopaneraiguy said:
As someone who purchased the G2x on release day, took it back 4 days later and had a "master reset" done, had a replacement sent out with the same issues, made 6 phone calls to tech support, two more trips to a T-Mobile store, multiple more master resets... I became tired of the run around and retained an attorney.
My attorney has notified LGUSA of my issues, and we are awaiting their response.
We are prepared to take legal action against LGUSA.
Unfortunately, there is nothing at this point that can be done against T-Mobile because of a recent US Supreme Court ruling concerning class action lawsuits.
The attorney that I have retained is the same attorney who currently has a class action lawsuit against Samsung for a similar situation.
Click to expand...
Click to collapse
No offense....but...do you love this phone so much, that you would hire an attorney? Why not take part of the retainer, and buy a no contract phone of your choice, and be done with it.
I hear there are lots of Sensations to be had...
sandiegopaneraiguy said:
As someone who purchased the G2x on release day, took it back 4 days later and had a "master reset" done, had a replacement sent out with the same issues, made 6 phone calls to tech support, two more trips to a T-Mobile store, multiple more master resets... I became tired of the run around and retained an attorney.
My attorney has notified LGUSA of my issues, and we are awaiting their response.
We are prepared to take legal action against LGUSA.
Unfortunately, there is nothing at this point that can be done against T-Mobile because of a recent US Supreme Court ruling concerning class action lawsuits.
The attorney that I have retained is the same attorney who currently has a class action lawsuit against Samsung for a similar situation.
Click to expand...
Click to collapse
Am i gonna get one of those papers in the mail about a lawsuit??
Suprah..."no cyanogen, rom manager still fake flashes the roms thats y for nvidia phones we have to use nvflash"
alodar1 said:
No offense....but...do you love this phone so much, that you would hire an attorney? Why not take part of the retainer, and buy a no contract phone of your choice, and be done with it.
I hear there are lots of Sensations to be had...
Click to expand...
Click to collapse
Very simple, attorneys that take these cases ask for no retainer. It cost me nothing to do, except a little time, a few phone calls, a few emails...
I did it because I understand the difference between right and wrong, and T-Mobile and LG have acted inappropriately here.
I dont expect to ever personally gain anything from my efforts, but LG should be held responsible for the phone they have sold us.
this makes no sense because i was just sent a replacement g2x after a chat session with a rep today she offered me a mytouch 4g but i declined that and went with a replacement g2x. so idk about not replacing it anymore
http://www.tmonews.com/2011/07/t-mobile-no-longer-issuing-warranty-replacements-for-the-g2x/
go buy an HTC Sensation like I did
sandiegopaneraiguy said:
Very simple, attorneys that take these cases ask for no retainer. It cost me nothing to do, except a little time, a few phone calls, a few emails...
I did it because I understand the difference between right and wrong, and T-Mobile and LG have acted inappropriately here.
I dont expect to ever personally gain anything from my efforts, but LG should be held responsible for the phone they have sold us.
Click to expand...
Click to collapse
The Norma Ray-esque idea of "sticking it to the man" is certainly something that makes me smile. And you'll never find me defending LG - they deserve a special place in hell for all the unresolved grief they've caused. But, as someone just said, when is it time to pull the ripcord? I lost serveral hundred dolllars dumping the G2X and leaving T-Mobile but my time and sanity made it worth it to me. Good luck if you decide to see it threw but remember the old adage - "would you rather be right or rather be happy?"
cgonz92 said:
this makes no sense because i was just sent a replacement g2x after a chat session with a rep today she offered me a mytouch 4g but i declined that and went with a replacement g2x. so idk about not replacing it anymore
Click to expand...
Click to collapse
I think you'll see alot of those things around are basically...alot to do about nothing. Some one on XDA commented a week or so ago about replacements for G2x's for issues that cannot be fixed in a replacement, will be stopped. Late last week, or perhaps this weekend, some commented that replacements for screen bleed were now included.
Some body reads it....another Sensationalist blogger site hears about it, someone tweets it, next thing you know...we have a revolution going on.
Love Social Networking....hate the residual...
alodar1 said:
I think you'll see alot of those things around are basically...alot to do about nothing. Some one on XDA commented a week or so ago about replacements for G2x's for issues that cannot be fixed in a replacement, will be stopped. Late last week, or perhaps this weekend, some commented that replacements for screen bleed were now included.
Some body reads it....another Sensationalist blogger site hears about it, someone tweets it, next thing you know...we have a revolution going on.
Love Social Networking....hate the residual...
Click to expand...
Click to collapse
I posted on XDA here and on the site I write for here
I am glad one way or another it is getting more press. I'm sure I wasnt the first but at least had some good hands on. The more that post about it the better. I like TMOnews and dont think they are all about the clicks. LG needs to be pressured some more.
nccu_eagles said:
http://www.tmonews.com/2011/07/t-mobile-no-longer-issuing-warranty-replacements-for-the-g2x/
go buy an HTC Sensation like I did
Click to expand...
Click to collapse
As of the sensation is problem free, no thanks I like working wifi. ;-)
Sent from my LG-P999 using Tapatalk
It would appear that they feel they can say anything as long as they attribute it to a "ninja." To go from a second-hand tweet to a cover story without any investigation in between doesn't speak well to their integrity.
I just called and have a replacement coming tomorrow because I keep getting screen bleeding replacements so I feel like this is a false rumor....hopefully I get a good screen next time!
And honestly ...the screen bleed really isn't that bad but its the principle of the matter and getting your moneys worth when you buy a phone ....especially off contract like me.
I know there are good units out- my first ones screen bleed was barely there at all but I had USB issues with it, all the replacements I've gotten afterwards have had worse screen bleeds than the first but no other issues whatsoever....this reallly is a great phone just wish LG would own up to their mistakes and support the customers but can't always get what you want ....if worse comes to worse I can live with my current unit if the one they send me is worse.
Sent from my LG-P999 using XDA App
mr mystery said:
As of the sensation is problem free, no thanks I like working wifi. ;-)
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Working wifi? my wifi works perfectly fine I use it daily... my point is the Sensation has less issues than the G2x does... no phone is perfect but the G2x let me down BIG TIME
I have no reason to lie, a week ago last Saturday I called customer support and was told that I could not exchange my phone via warranty because all of the phones have the same issue. I thought I was the only one at first.
techboydino said:
I posted on XDA here and on the site I write for here
I am glad one way or another it is getting more press. I'm sure I wasnt the first but at least had some good hands on. The more that post about it the better. I like TMOnews and dont think they are all about the clicks. LG needs to be pressured some more.
Click to expand...
Click to collapse
Thanks...I knew it was posted in several areas....If I'm not mistaken someone even commented about making twitter news.
I've decided to completely abandon t-mobile and I plan to NOT pay my last bill and then fight them if it shows up on my credit report. Here is a quick summary:
1. When I got the phone, it was advertised as also running ATT 3G. That was a lie.
2. Phone also was advertised with FM radio. Not true.
3. t-mobile was never able to provide a working unlock code despite repeated attempts.
4. Phone had screen bleed issues. Went to store for replacement, but they were out of stock, so they told me to wait till after 14 days & call cust-serv for replacement. Needless to say this eventually came back to haunt me because now all they say is 'you only had 14 days to return it'!
5. Over the period of the next couple of months - I was shipped 4 empty boxes from t-mobile. Finally got one with a phone in it. Not only was it a refurb unit - it had the same problem as the original one I got.
6. I finally resorted to calling the corporate office and said I just wanted my money back for the phone and to cancel the contract. After 45 minutes of hassling the end result was that the only thing they would do is allow me to mail the phone to corporate headquarters and they would credit my account. Well guess what- I don't want anything to do with t-mobile so that is a no go. I told them if that's the way they plan to handle it then I will keep both phones & never pay the bill.
Lastly - I called LG directly to see if they would fix the phone. Making another long, sad story short - they will not. Their response is the 'screen is the type that will bleed like that - it's normal'.
I've never been so dissatisfied or disgusted with a business my whole life.
Not paying your bill is not a good idea. No technology is perfect. Plus everybody gets run arounds once in their life at any company. Sorry to hear about your experience, but not paying your bill will only create more hassle for you.
Sent from my LG-P999 using XDA App
unique77 said:
Not paying your bill is not a good idea. No technology is perfect. Plus everybody gets run arounds once in their life at any company. Sorry to hear about your experience, but not paying your bill will only create more hassle for you.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
While I understand your point I'm not paying for something I didn't get either. Being a senior systems analyst I realize more than most that technology isn't prefect - but that has nothing to do with replacing a defective product. I'm prepared to deal with the hassle it could possibly create on my credit report as I've already spoken to a couple of experts including a CPA about what to expect and how to handle any potential issues that arise. While it might create more hassle for me at least I'll know I didn't just roll over and let them stiff me 100's of dollars. Frankly I will sleep better at night. Furthermore if more people were assertive like this perhaps t-mobile (and LG for that matter) would not be so quick to screw over the next guy. Everyone & their dog knows these G2X's were a) falsely advertised and b) most were defective right out of the box. What they should do is admit fail and offer recalls on all the phones. But why do that when they can just give run-around to customers? This attitude they have "like what ya gonna do about it huh? can't do anything can ya? just buy another phone if you dont like it" crap has got to stop and I for one will not be bullied by these a-holes any longer.
First off buying a phone from t-mobile to use on att is stupid.
FM radio, really is it that big of a deal?
screen bleed....I have it. And never see it except on boot up
As for the 14 days, you knew better and could have went to another store or just returned it all together.
As for the empty boxes. Well that sucks.
G2x with CM7 and faux kernel. NONSENSE!!!!
TechnoHippie said:
While I understand your point I'm not paying for something I didn't get either. Being a senior systems analyst I realize more than most that technology isn't prefect - but that has nothing to do with replacing a defective product. I'm prepared to deal with the hassle it could possibly create on my credit report as I've already spoken to a couple of experts including a CPA about what to expect and how to handle any potential issues that arise. While it might create more hassle for me at least I'll know I didn't just roll over and let them stiff me 100's of dollars. Frankly I will sleep better at night. Furthermore if more people were assertive like this perhaps t-mobile (and LG for that matter) would not be so quick to screw over the next guy. Everyone & their dog knows these G2X's were a) falsely advertised and b) most were defective right out of the box. What they should do is admit fail and offer recalls on all the phones. But why do that when they can just give run-around to customers? This attitude they have "like what ya gonna do about it huh? can't do anything can ya? just buy another phone if you dont like it" crap has got to stop and I for one will not be bullied by these a-holes any longer.
Click to expand...
Click to collapse
good points, but again, not paying your bill does not impact T-Mobile or LG. But it will impact you. With today's credit situation, intentionally damaging your credit is not a good tradeoff. Why not file a complaint with the BBB or your Statue Attorney General. At the least, the tradeoff for you is better. First, you keep your credit score. Second, the companies in question will be required to respond. It will be an irritant to them....but, right now, you cannot hope to regain your money, your contract freedom or any other satisfaction. Being an irritant might be the best you can get.
BTW...I never saw any advertisement about AT&T bands. Be careful on this one...have written proof, or understand completely what you claim.
Good luck with that ... I personally wouldn't want a $100 phone bill or whatever amount messing with my credit score. Sure you can fight it, but that sounds like a hassle. Maybe better to just pay your bill, cancel your line, cut your losses and move on. You're gonna waste a lot of energy on this (already have it sounds like) and it won't profit you a thing except more frustration.
Just my 2¢ from experience.
tackleberry said:
First off buying a phone from t-mobile to use on att is stupid.
FM radio, really is it that big of a deal?
screen bleed....I have it. And never see it except on boot up
As for the 14 days, you knew better and could have went to another store or just returned it all together.
As for the empty boxes. Well that sucks.
G2x with CM7 and faux kernel. NONSENSE!!!!
Click to expand...
Click to collapse
You've missed the whole point.
alodar1 said:
good points, but again, not paying your bill does not impact T-Mobile or LG. But it will impact you. With today's credit situation, intentionally damaging your credit is not a good tradeoff. Why not file a complaint with the BBB or your Statue Attorney General. At the least, the tradeoff for you is better. First, you keep your credit score. Second, the companies in question will be required to respond. It will be an irritant to them....but, right now, you cannot hope to regain your money, your contract freedom or any other satisfaction. Being an irritant might be the best you can get.
BTW...I never saw any advertisement about AT&T bands. Be careful on this one...have written proof, or understand completely what you claim.
Click to expand...
Click to collapse
I've already filed 2 complaints with the BBB and sent a scathing letter to my State AG, and I have a copy of several t-mobile ads saying it was a quad-band att 3G capable phone.
phburks said:
Good luck with that ... I personally wouldn't want a $100 phone bill or whatever amount messing with my credit score. Sure you can fight it, but that sounds like a hassle. Maybe better to just pay your bill, cancel your line, cut your losses and move on. You're gonna waste a lot of energy on this (already have it sounds like) and it won't profit you a thing except more frustration.
Just my 2¢ from experience.
Click to expand...
Click to collapse
If it were to affect my credit score (and at this point I doubt they'll try that) it would be such a teeenee weenne thing on it I don't think it would hurt me hardly at all and I've already got a plan in place to have it removed should it it appear. The other option is to sue and of course that would cost more money and more time than this.
TechnoHippie said:
You've missed the whole point.
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Click to collapse
No I didn't. You sound like a typical cellphone customer that is never satisfied with anything. Sell your phone and pay t-mobile and avoid the credit report crap. These people are just not worth it. Don't get me wrong Verizon screwed me many times but finally I have up fighting, used my brain got free **** out of them and ultimately won and left them.
G2x with CM7 and faux kernel. NONSENSE!!!!
TechnoHippie said:
If it were to affect my credit score (and at this point I doubt they'll try that) it would be such a teeenee weenne thing on it I don't think it would hurt me hardly at all and I've already got a plan in place to have it removed should it it appear. The other option is to sue and of course that would cost more money and more time than this.
Click to expand...
Click to collapse
Hey if its important to you go for it.
tackleberry said:
No I didn't. You sound like a typical cellphone customer that is never satisfied with anything. Sell your phone and pay t-mobile and avoid the credit report crap. These people are just not worth it. Don't get me wrong Verizon screwed me many times but finally I have up fighting, used my brain got free **** out of them and ultimately won and left them.
G2x with CM7 and faux kernel. NONSENSE!!!!
Click to expand...
Click to collapse
Well I think you did. I've had cellphones for 20 years and haven't had a problem before that I couldn't get worked out by talking to someone in customer service or at a store. Selling the phone and paying the bills and early termination fee means I'd be LETTING them screw me out of about $800 ...because they sold me a defective unit and won't a) fix it b) replace it with a working one or c) just give me my money back. If this is a 'typical cellphone customer experience' then I think WE ALL have a problem. I'm not giving these bozo's one red cent and if it means something pops up on my credit record for 3 days until I get it removed (as I said I'm ready) then so be it.
phburks said:
Hey if its important to you go for it.
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Click to collapse
hahaha - well at this point I feel it's the principle of the whole thing. I've spent 18.5 hours on the phone with them dealing with this crap. My billing rate is $55hr I was thinking of sending them an invoice.
tackleberry said:
First off buying a phone from t-mobile to use on att is stupid.
FM radio, really is it that big of a deal?
screen bleed....I have it. And never see it except on boot up
As for the 14 days, you knew better and could have went to another store or just returned it all together.
As for the empty boxes. Well that sucks.
G2x with CM7 and faux kernel. NONSENSE!!!!
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Click to collapse
so, if you bought a new car and found that it had no radio, you'd be ok with that?
big price difference, but it's still the same thing.
crazythunder said:
so, if you bought a new car and found that it had no radio, you'd be ok with that?
big price difference, but it's still the same thing.
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Click to collapse
dude...what he means is...not paying your bill over a radio...is stupid. You can't come out of this in a good way. You will lose.
Check you PM's. Before you jump ship, let me see if I may be able to assist you.
TechnoHippie said:
While I understand your point I'm not paying for something I didn't get either. Being a senior systems analyst I realize more than most that technology isn't prefect - but that has nothing to do with replacing a defective product. I'm prepared to deal with the hassle it could possibly create on my credit report as I've already spoken to a couple of experts including a CPA about what to expect and how to handle any potential issues that arise. While it might create more hassle for me at least I'll know I didn't just roll over and let them stiff me 100's of dollars. Frankly I will sleep better at night. Furthermore if more people were assertive like this perhaps t-mobile (and LG for that matter) would not be so quick to screw over the next guy. Everyone & their dog knows these G2X's were a) falsely advertised and b) most were defective right out of the box. What they should do is admit fail and offer recalls on all the phones. But why do that when they can just give run-around to customers? This attitude they have "like what ya gonna do about it huh? can't do anything can ya? just buy another phone if you dont like it" crap has got to stop and I for one will not be bullied by these a-holes any longer.
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Click to collapse
I love it! I have to agree with you, these big corporations bullying, stealing, lying and taking advantage of hard working people has to stop...sadly very few people will or can fight back so they will keep doing it and getting away with it...but im glad you decided to stand your ground and fight for whats right! Good luck bud!
Sent from my LG-P999 using XDA App
OP, I completely agree with what you've set out to do. Companies like T-mobile and LG need to correctly market and manufacture their products, and respond better to defects and mishaps after they occur. I had to exchange my first G2X (which had HEAVY screen bleed and non-working wifi), but somehow lucked out on a good unit the second time around. The hoops I had to jump through to accomplish that exchange led me to lose a lot of respect for both companies, and even more so after reading some of the truly horrid experiences on this forum.
If T-mobile and LG had worked out a coherent exchange program, made accurate announcements of software updates (GB anyone...), and overall handled customer service better, I could've written off the G2X's problems as a normal consequence of being on the cutting edge technologically. Instead, I'm stuck pondering the inability of either company to own up to their mistakes and deal with them.
All in all, best of luck to you; I hope everything works out in your (and our) favor in the end.
crazythunder said:
so, if you bought a new car and found that it had no radio, you'd be ok with that?
big price difference, but it's still the same thing.
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Click to collapse
I would have returned it within the proper legal time frame and been done with it
G2x with CM7 and faux kernel. NONSENSE!!!!
Appeasement is what spawned the reign of Hitler. I personally like this guy's spine in the matter. We need more people like him. He seems to understand his financial limitations and if he thinks he has the money & effort to spend then why not let him..?
We should all be doing the same as this guy if it wasn't for the economic restraints... that and this country has somewhat more pressing issues like corruption to iron out before we can get to consumer protection unfortunately.
Sent from my LG-P999 using XDA App
Just an FYI,
After some *****ing to retentions about the non-functionality of this phone, I managed to get a new phone at 2 yr contract price. I'm on my 3rd G2X and I have just about every problem imaginable - reboots,shutdowns,calls often don't work,data often doesn't work, etc. If you're frustrated with your G2X but don't want to shell out 600 bucks, it's worth a shot. I told them that the guy at my local tmobile store told me that I might as well stop switching out for replacements since "they're all like that." Basically just kept stressing that they sold me a broken phone, and I just wanted a working one. Good luck!
ooohhhwhhooooo good for you pal.
this is a g2x threat ''FYI''
i got my g2x since it release date and i never had problems. let see how your GS2 will work for ya. its still a samsuck
and i had several problems with the old galaxy s versions. and again samsuck never did nothing about it
I might give this a try... I'll get the GSII... Sell it, then buy another G2x.
Haha good idea. I was about to say how the g2x is better and they g2x does not like him.
Sent from my LG-P999 using XDA Premium App
gypsy214 said:
ooohhhwhhooooo good for you pal.
this is a g2x threat ''FYI''
i got my g2x since it release date and i never had problems. let see how your GS2 will work for ya. its still a samsuck
and i had several problems with the old galaxy s versions. and again samsuck never did nothing about it
Click to expand...
Click to collapse
I was just trying to help out...I figured some other people might be frustrated with their g2x's and would appreciate this option. If you are happy with yours, that's great - this thread (with a d) is not for you. I don't see how you can call Samsung out for not addressing problems when that is clearly the issue with LG here - with quality control if nothing else.
FatalityBoyZahy said:
I might give this a try... I'll get the GSII... Sell it, then buy another G2x.
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Click to collapse
This was probably a joke, but they didn't even ask for my g2x back. You could just do it and sell the GSII, which would have a much higher resale value I'd imagine
It probably has a higher resell value. G2x is very underrated
Sent from my LG-P999 using XDA Premium App
Yeah, I'm actually bummed I couldn't get a working g2x. The gsii seems way too big to me, and the build quality is pretty ****ty. But seeing that I had to get SOME other phone, it was the best option
coocookuhchoo said:
This was probably a joke, but they didn't even ask for my g2x back. You could just do it and sell the GSII, which would have a much higher resale value I'd imagine
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Click to collapse
If they sent it to you, you must send back the g2x or they will follow up with a bill for the full price of the phone. I promise. It will happen.
Sent from my LG-P999 using XDA App
Why post this here? Go talk to your new GSII friends. Have fun with your Samsung. They are crap BTW. Easy to perma-brick due to bad engineering on Samsung's part.
shovelhead83 said:
If they sent it to you, you must send back the g2x or they will follow up with a bill for the full price of the phone. I promise. It will happen.
Sent from my LG-P999 using XDA App
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Click to collapse
They didn't send it in as a replacemt. They just gave him a really early upgrade.
Powered by a G2x
jboxer said:
Why post this here? Go talk to your new GSII friends. Have fun with your Samsung. They are crap BTW. Easy to perma-brick due to bad engineering on Samsung's part.
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Click to collapse
I posted it here because I am coming from a g2x, and it was specifically my complaints about none of my g2xs working that allowed me to get a really early upgrade. Again, just trying to help. I know there are a lot of people who are frustrated with the g2x's unreliability.
Wow lots of hate for a company that gives phones to developers, hired Cyanogen, and garnered enough interest from Google to create the Nexus a second time. I loved my Nexus S.
I kinda liken the G2x to an AMG Mercedes. Sexy piece of metal and glass, a thrill when working correctly, but loses half its value when you drive off the lot.
I like keeping my phones for 6mo or so and reselling to subsidize the next phone. G2x depreciated faster than any other phone I've owned. Feel like kinda a chump for picking one up on 4/20. I could have waited 2 months and bought it $250 cheaper. Grrrr....
jboxer said:
Why post this here? Go talk to your new GSII friends. Have fun with your Samsung. They are crap BTW. Easy to perma-brick due to bad engineering on Samsung's part.
Click to expand...
Click to collapse
God damn, no need to be so hostile. He was just trying to inform people who are dissatisfied with their G2x. No need to be so negative.
Powered by a G2x
mackster248 said:
God damn, no need to be so hostile. He was just trying to inform people who are dissatisfied with their G2x. No need to be so negative.
Powered by a G2x
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Click to collapse
This thread is the negative... ihmo.
Because of whiners, more devs are leaving us.
Sent from my Calculator with Android.
coocookuhchoo said:
I posted it here because I am coming from a g2x, and it was specifically my complaints about none of my g2xs working that allowed me to get a really early upgrade. Again, just trying to help. I know there are a lot of people who are frustrated with the g2x's unreliability.
Click to expand...
Click to collapse
No, there are only a handful of you.
Sent from my Calculator with Android.
We are tired of people leaving the G2X thinking they must post a thread to say bye and slam the G2X in the process. We don't need your negative energy. We don't you need to say goodbye to us. Just go away quietly please. We don't care about what deals you got to switch or what you are switching to. Keep your jubilation and negative comments to yourself please.
Just beat it!!
coocookuhchoo said:
Just an FYI,
After some *****ing to retentions about the non-functionality of this phone, I managed to get a new phone at 2 yr contract price. I'm on my 3rd G2X and I have just about every problem imaginable - reboots,shutdowns,calls often don't work,data often doesn't work, etc. If you're frustrated with your G2X but don't want to shell out 600 bucks, it's worth a shot. I told them that the guy at my local tmobile store told me that I might as well stop switching out for replacements since "they're all like that." Basically just kept stressing that they sold me a broken phone, and I just wanted a working one. Good luck!
Click to expand...
Click to collapse
I have a g2x with no issues at all. Trade for your gs2?
Sent from my LG-P999 using Tapatalk
jboxer said:
We are tired of people leaving the G2X thinking they must post a thread to say bye and slam the G2X in the process. We don't need your negative energy. We don't you need to say goodbye to us. Just go away quietly please. We don't care about what deals you got to switch or what you are switching to. Keep your jubilation and negative comments to yourself please.
Click to expand...
Click to collapse
This wasn't a goodbye post, or a g2x-slamming post. I was simply letting people know that if they are frustrated with their g2x, there might be an option they weren't aware of. There was no jubilation or negative comments. Are people so insecure (about their cell phones of all things) that I can't even mention the name of another phone? As I said before, there are many pluses of my g2x - higher pixel density, better screen size, vanilla os, hdmi out, better build quality, etc. The one big minus is that it doesn't work a lot of the time, just like the previous g2x's I've had. If your phone works, then great. This post was not meant for you.
my sensation started acting weird after it got wet because of a little rain so i called tmobile regarding a exchange and they offer me the G2X or the Amaze 4G or another Sensation. of course i picked the Amaze and the phone came here yesterday brand new in box, but i do have to return my sensation.
at the moment i love the amaze but the sensation have more roms and more devs working on it than the amaze, maybe because this is a newer phone who knows
lol the only devs are x and crackeyes...that phone is an epic fail in development. Hopefully it gets better later.
homais said:
lol the only devs are x and crackeyes...that phone is an epic fail in development. Hopefully it gets better later.
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Click to collapse
Xbroader has done sooo much for that damn phone, that it ain't even funny. He has like a ton of ROMs over there, such a dedicated fellow...
yeah but saying that 2 amazing devs only
Ask for another Sensation.
gypsy214 said:
my sensation started acting weird after it got wet because of a little rain so i called tmobile regarding a exchange and they offer me the G2X or the Amaze 4G or another Sensation. of course i picked the Amaze and the phone came here yesterday brand new in box, but i do have to return my sensation.
at the moment i love the amaze but the sensation have more roms and more devs working on it than the amaze, maybe because this is a newer phone who knows
Click to expand...
Click to collapse
Dude, you have had this same exact post removed before. This is fraud, because in your last post, like this, you admitted you lied to tmo. People like you cause the rest of us to get screwed later on down the line with higher costs and harsher return policies...
Is it that easy in the states to get an exchange? You get your phone wet and they'll just give you a new phone just like that? I wish we had it easier here! If we drive our car into a pole or threw our cell phone against the wall, we wouldn't get a replacement! Heck no!
Anyway, back on topic. I'm confused... what is this post supposed to be about? Are you just boasting about getting the amaze? (it's working cause I'm pretty jealous!) Or just telling everyone else how they can get an amaze as well..!
KAwAtA said:
Is it that easy in the states to get an exchange? You get your phone wet and they'll just give you a new phone just like that? I wish we had it easier here! If we drive our car into a pole or threw our cell phone against the wall, we wouldn't get a replacement! Heck no!
Anyway, back on topic. I'm confused... what is this post supposed to be about? Are you just boasting about getting the amaze? (it's working cause I'm pretty jealous!) Or just telling everyone else how they can get an amaze as well..!
Click to expand...
Click to collapse
This "person" has made this same post before, and was reported for encouraging fraud, don't worry though, he has been reported again.
As to is it that easy? Yes, when people like this lie to get something else...
My $0.02 worth...
it is not fraud thats the reason you pay for insurance!!! either you pay and get something good. or pay and get screw.
talking about lying how many times they had lie to you.
the way i see its if you gets screw you try to get around and get something better.
and yes you can drop the phone in the toilet and get a new one if you have insurance
and another thing. you by rooting the phone and then you brick it and call for an exchange thats lying too because by rooting it you broke the warranty.
gypsy214 said:
it is not fraud thats the reason you pay for insurance!!! either you pay and get something good. or pay and get screw.
talking about lying how many times they had lie to you.
the way i see its if you gets screw you try to get around and get something better.
and yes you can drop the phone in the toilet and get a new one if you have insurance
and another thing. you by rooting the phone and then you brick it and call for an exchange thats lying too because by rooting it you broke the warranty.
Click to expand...
Click to collapse
Then be specific! And in addition, my Sensation is STOCK so keep your ignorance to yourself!
MODS: PLEASE CLOSE THIS WORTHLESS THREAD!
Others are correct. You're previous thread was removed as you were promoting insurance fraud, which is related to what you've just stated above.
Along with that, this thread serves no other purpose.
lol, I just witnessed an "Epic mouth foaming" full fledged melt down in a BB...
I started to laugh and the person gave me the stare down of doom, made me chuckle some more.
And then I asked the CSR if they had cheese to go with all the "wine" they just received... The girl teared up a bit and then asked if I would like to apply for a BB CC...
How does a grown person just "Melt down" @ 10:15 in the morning over a device that's not supposed to be released to them until the 10th?
To all the CSR's that are going to be yelled at, called names, need to get a manager or call the cops today. "We" as in the royal "We" apologize in advance. Good luck and please keep sane today.
My mom is coming in to get a phone. All she knows is that it is big, and she doesn't have to squint to see the text messages when the she doesn't have her glasses on.... She won't yell or scream at you. She won't complain about not having accesories. All you have to do is transfer her contacts and photo's. And show her how to assign ringtones. Please be nice to her
Big phones FTW!!!!!
This forum has actually made me feel bad for what the CSR's go through. I've always been more than polite to them (because who wants to help an asshole?) but I've silently resented them for not trying to be more sympathetic. Well I see why now, they put up with so much of peoples **** it makes them callous. I'm sure we have some members on this forum that are CSRs and I would love to hear some horror stories :laugh:
Thank you!!!! Lol. Its not always fun with some customers but they usually make for great stories down the road.
Sent from my HTCONE using xda app-developers app
I actually just got off the phone with Verizon to ask about International roaming plan options and asked about shipping date for the Note 3 for the hell of it.
The woman I spoke to was like 'Oh yeah, we have it'
I got excited.
Then she said 'It's available on 10/10 for pre-order'
Sadness ensues.
Oh well,..one of my friends said it as well as someone on the forum that the best part of getting a new phone is the anticipation. I've been having lots of best parts with all this anticipation!!
Only (6) more days until this amazing device is in my hands!!! I'll have all my accessories [static screen protector, Spigen case, 64GB Samsung Pro Micro SD] here sitting at my desk eagerly awaiting it's arrival.
We will be treated to some very Epic, Epic I tell you, tales of the stupidity and audacity of unreasonable consumers in the next 2 weeks.
Things I have heard people tell CSR's in a "loud" tone to voice their personal displeasure of not getting what they want on launch day of many phones @ the Corporate Sprint Store on La Cienega & 3rd in Beverly Hills.
"Well why aren't there any covers??
How am I supposed to protect my phone?
I am holding you responsible if I scratch my phone!!
What kind of Company are you??
I can't wait to move to another carrier
I want to speak to a manager
What do mean we can't call Samsung and get this fixed.
Do you know who I am
I spend "X" amount in this store every year
I need a Xanax
You just wasted an hour of my time
What do you mean I could have made an appointment
I have important business to do and I absolutely need this phone"
In my country........
Eventually police show up because a customer or 5 will call them even if the CSR's won't.
I have dealt with the same store for years now. They try to help as much as they possibly can and the majority of the customers appreciate them calling corp sprint and working stuff out. Maybe because its a corporate store or maybe because of the clientele. But Christ, some people are complete douche nozzles... Without any tack or situational awareness. But the CSR's at this store are definitely very understanding and courteous.
Heh. Any chance this is in LA? I've been on the phone all morning with an AT&T rep who's been calling AT&T stores in the LA area trying to find me a black Note 3. None of them have inventory, but apparently some crazy lady is calling around giving everyone a hard time lol.
EDIT: Turns out they do have the black ones in stock after all. Sorry for the misinformation!
bigmout said:
Heh. Any chance this is in LA? I've been on the phone all morning with an AT&T rep who's been calling AT&T stores in the LA area trying to find me a black Note 3. None of them have inventory, but apparently some crazy lady is calling around giving everyone a hard time lol.
Click to expand...
Click to collapse
Pasadena Best Buy has them in Black for AT&T also the Glendora Best Buy has them as well...
grifter9931 said:
Pasadena Best Buy has them in Black for AT&T also the Glendora Best Buy has them as well...
Click to expand...
Click to collapse
Unfortunately, I have to get mine through an AT&T company store because they're doing an early upgrade for me.
bigmout said:
Unfortunately, I have to get mine through an AT&T company store because they're doing an early upgrade for me.
Click to expand...
Click to collapse
A few stores have them in stock
http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-jet-black.html#fbid=CB0uUHuHndD
grifter9931 said:
A few stores have them in stock
http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-jet-black.html#fbid=CB0uUHuHndD
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Click to collapse
Crazy... I just called and confirmed. They have them in stock -- including two of the stores the AT&T rep called this morning. Gonna see if I can pick one up after all. Cheers!
grifter9931 said:
Things I have heard people tell CSR's in a "loud" tone to voice their personal displeasure of not getting what they want on launch day of many phones @ the Corporate Sprint Store on La Cienega & 3rd in Beverly Hills.
Click to expand...
Click to collapse
Damn that sent a chill down my spine... right across from the Beverly Center... I used to work up in that mall back in the day and I waited at the bus stop right there on the corner of 3rd and La Cienega every damn day... miss that time and place... hmmm... small internet
b00mb00mchuck said:
Damn that sent a chill down my spine... right across from the Beverly Center... I used to work up in that mall back in the day and I waited at the bus stop right there on the corner of 3rd and La Cienega every damn day... miss that time and place... hmmm... small internet
Click to expand...
Click to collapse
lol very small indeed...
grifter9931 said:
lol, I just witnessed an "Epic mouth foaming" full fledged melt down in a BB...
I started to laugh and the person gave me the stare down of doom, made me chuckle some more.
And then I asked the CSR if they had cheese to go with all the "wine" they just received... The girl teared up a bit and then asked if I would like to apply for a BB CC...
How does a grown person just "Melt down" @ 10:15 in the morning over a device that's not supposed to be released to them until the 10th?
To all the CSR's that are going to be yelled at, called names, need to get a manager or call the cops today. "We" as in the royal "We" apologize in advance. Good luck and please keep sane today.
My mom is coming in to get a phone. All she knows is that it is big, and she doesn't have to squint to see the text messages when the she doesn't have her glasses on.... She won't yell or scream at you. She won't complain about not having accesories. All you have to do is transfer her contacts and photo's. And show her how to assign ringtones. Please be nice to her
Big phones FTW!!!!!
Click to expand...
Click to collapse
Not sure if you heard the news stories about two "adult" women knocking the crap out of each other at an apple store over the "golden" iphone. There just aren't enough of them so they started brawling. That is just so pathetic, it is a phone, you can order one and get it later on. Yeah I want my phone early, called BB, certainly didn't drive there to day and was told nope, the 10th. I was cool with that and figured it would be the case but hey it never hurts to ask.
RaptorMD said:
Not sure if you heard the news stories about two "adult" women knocking the crap out of each other at an apple store over the "golden" iphone. There just aren't enough of them so they started brawling. That is just so pathetic, it is a phone, you can order one and get it later on. Yeah I want my phone early, called BB, certainly didn't drive there to day and was told nope, the 10th. I was cool with that and figured it would be the case but hey it never hurts to ask.
Click to expand...
Click to collapse
Yeah there a few stories of people being .. people...
On the bright side my mom got her device and is a happy camper.Which ever CSR she dealt with was courteous and spent time showing her a bunch of stuff and filming it at the same time. Gave her a copy so she wouldn't forget any of the new things she was shown. She gave a $35 tip for their time. And bought the person a starbucks coffee.