Related
I have been waiting for a me batch to do a replacement, so I called today and asked for a new batch replacement. He told me that they were sold out but I could get a new unit, everything included like the battery and box for a replacement from the manufacturer. He put in the order and it was already shipped by ups with tracking numbers. Also I have two replacements coming, so this is exciting. The rep did say that yes there were problems with the current batch and that a new one was coming,i just got lucky because I specifically asked for a new batch. Hope this helps clear up some questions. I will update once I get them to see if they are better.
Sent from my LG-P999 using XDA Premium App
Back-ordered and a new batch all in one day. Iz eye n heavon????
regP said:
Back-ordered and a new batch all in one day. Iz eye n heavon????
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That would be impossible in practical world.
Let us know production date
Yeah, let us know how it turns out. I'm still holding on to mine before I get a replacement through Asurion, i'll have to ask for one from a new batch as well...
besthijacker said:
That would be impossible in practical world.
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exactly.
10char
cczupich said:
I have been waiting for a me batch to do a replacement, so I called today and asked for a new batch replacement. He told me that they were sold out but I could get a new unit, everything included like the battery and box for a replacement from the manufacturer. He put in the order and it was already shipped by ups with tracking numbers. Also I have two replacements coming, so this is exciting. The rep did say that yes there were problems with the current batch and that a new one was coming,i just got lucky because I specifically asked for a new batch. Hope this helps clear up some questions. I will update once I get them to see if they are better.
Sent from my LG-P999 using XDA Premium App
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Click to collapse
Did you call T-Mobile or LG? Reason why I'm asking is that it seems like my USB port is broke on the phone. I bought it at cellhub and T-Mobile won't exchange it. Can I call LG directly??
hire4blood said:
Did you call T-Mobile or LG? Reason why I'm asking is that it seems like my USB port is broke on the phone. I bought it at cellhub and T-Mobile won't exchange it. Can I call LG directly??
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Click to collapse
If you didn't purchase the phone from T-Mobile, they wouldn't exchange it. You'd need to contact cellhub or LG.
I'm not sure which one to go with anymore. A fixed G2x with no lcd bleed sounds pretty enticing, but then there's the Sensation with the possibility of root on day one.. and Kal-El is on the way this winter. Android just isn't slowing down, lol.
sensation having root on day one is possible but I wouldn't hold my breath if I were you
Highly doubt this! I'm not doubting that you were told this but doubting the fact you'll get a phone from a new batch. I spoke to MANY T-mobile employees over the phone when asking for a replacement and I even asked for a new one from a new batch and they told me that unfortunately I get whatever is in the warehouse and there was no way to ensure this or specify what I'd like...
I understand that what the rep told me might or might not be true. But it sounded like t-mobile put the order through lg. T-mobile them selves do not have any phones,i am aware of that, but the processing was fast and I already have a tracking number. I am hopeful but not foolish. I will let u guys know as soon as it comes what the date on it is. The rep said that it will be a new phone not a refurbished one. is there any other way of knowing how the device would be from a new batch?
Sent from my LG-P999 using XDA Premium App
baykakes said:
Highly doubt this! I'm not doubting that you were told this but doubting the fact you'll get a phone from a new batch. I spoke to MANY T-mobile employees over the phone when asking for a replacement and I even asked for a new one from a new batch and they told me that unfortunately I get whatever is in the warehouse and there was no way to ensure this or specify what I'd like...
Click to expand...
Click to collapse
Same here. One even told me there was no way to get a refurbished one since it hasn't been out that long. I told her that was a complete lie and that I know of other people who got re-ferbs. Seems like every time I get told a lie or someone tries to roll my loyalty plan into a new plan it is by a female. No I just hang up and keep calling back until I get someone who sounds like myself. It might sound racist but it's the god damn truth.
jrwingate6 said:
Same here. One even told me there was no way to get a refurbished one since it hasn't been out that long. I told her that was a complete lie and that I know of other people who got re-ferbs. Seems like every time I get told a lie or someone tries to roll my loyalty plan into a new plan it is by a female. No I just hang up and keep calling back until I get someone who sounds like myself. It might sound racist but it's the god damn truth.
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Even I've gotten refurbished devices on several different occasions... I'm a female but in all honesty when I'm talking to the female t-mobile reps they seem to want to argue with me... I have however encountered a few good reps... I try to remain open minded but I have hung up on a few reps the dang "Chatty Cathy's" that think they know so much and wont shut up!
baykakes said:
Even I've gotten refurbished devices on several different occasions... I'm a female but in all honesty when I'm talking to the female t-mobile reps they seem to want to argue with me... I have however encountered a few good reps... I try to remain open minded but I have hung up on a few reps the dang "Chatty Cathy's" that think they know so much and wont shut up!
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Click to collapse
Seriously, I am really not trying to be a bigot, racist or sexist. I have encountered a couple females that knew what they were talking about and I didn't mean to lump all of the females in the same boat. What I really meant to say would come off racist but here goes anyway. As soon as I here a voice from a female that sounds like she's straight out of the ghetto I will hang up and call back. If the person sounds educated I will remain on the line and give them a chance.
Camille68 said:
If you didn't purchase the phone from T-Mobile, they wouldn't exchange it. You'd need to contact cellhub or LG.
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Click to collapse
Its almost impossible to contact LG. Look at their site no real links or tabs for warranty or contact on their main page.
When I needed to contact HTC for a warranty issue it was quick with an email tab- they got back to me the next business day.
jrwingate6 said:
It might sound racist but it's the god damn truth.
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Good Sir you now grace my signature of awesome quotes LOL!!!
Horsey said:
Its almost impossible to contact LG. Look at their site no real links or tabs for warranty or contact on their main page.
When I needed to contact HTC for a warranty issue it was quick with an email tab- they got back to me the next business day.
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Click to collapse
Sorry, but you must not have looked very closely on their site. I went directly to lg.com, saw a link that said support (on the left), clicked on that, and saw a link for mobile phone support, clicked on that, and there are options for live chat, email or telephone support, all on the page. That took me about 5 seconds. Here is the link:
http://www.lg.com/us/mobile-phones/mobile-support/mobile-lg-mobile-phone-support.jsp
I thought I killed my G2x Tuesday and ordered a replacement. It was a refurb I guess (in a white box). It had really bad screen bleed so I just mailed it back.
I got my original one working anyway.
Camille68 said:
Sorry, but you must not have looked very closely on their site. I went directly to lg.com, saw a link that said support (on the left), clicked on that, and saw a link for mobile phone support, clicked on that, and there are options for live chat, email or telephone support, all on the page. That took me about 5 seconds. Here is the link:
http://www.lg.com/us/mobile-phones/mobile-support/mobile-lg-mobile-phone-support.jsp
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Click to collapse
You are right. I got an RMA # from them now via chat. I have a own thread open for it now: http://forum.xda-developers.com/showthread.php?t=1096710
Only problem I'm facing now is that the phone is rooted and has ClockWorkMod installed. I can put the stock image back on and do a factory reset/format. But I will not be able to unroot or put stock recovery back on without USB. You think it's worth to send it in?
hire4blood said:
You are right. I got an RMA # from them now via chat. I have a own thread open for it now: http://forum.xda-developers.com/showthread.php?t=1096710
Only problem I'm facing now is that the phone is rooted and has ClockWorkMod installed. I can put the stock image back on and do a factory reset/format. But I will not be able to unroot or put stock recovery back on without USB. You think it's worth to send it in?
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Click to collapse
I'm sure they reflash them when the refurb them.
Hi guys, posted it in some thread but thought it would be a good idea to have a separate thread for it.
Facebook and Twitter is the only way to speed up unlocked bootloader process guys. You want publicity, not private conversation. So it's quite pointless emailing htc, we had a win, now we need to make sure that potential customers are aware that HTC is taking it's time in keeping their word, so they hold back on the purchase. If sales figures drop, HTC will pull the finger out and will HAVE to do something about it. PUBLICITY. REPUTATION. SALES. That's what we need to address. Make sure that you mention that even average Joe which doesn't want root can be affected, as if company doesn't keep up to promises, they do it to EVERYONE. Mention that they lied about Desire getting GB (well, calling it lie is exaggerating a bit, but we want to make it look bad, and I hope you heard the news), so average Joe can't expect to have his HTC phone to be up to date for the whole length of the contract (normally 24month in UK). Make customers think before buying, even if takes only one week for all the customers to decide, HTC will definitely notice it, and will realize what sort of impact small group of unhappy customers can cause.
Also, as a lot of us hang out in other forums (i still pop in to Desire forum now and again), i suppose we could start threads there with links to this one, or just quoting it, so we get a lot more people to help us (we are a small group of Sensation owners in the end of the day). I do believe that even Sammy, LG, MOTO etc. owners will be sympathetic to our cause and will help us to become louder.
If anyone thinks this thread is pointless, feel free to mention it to mods. Only sharing my thoughts
you're a genius ...
definitely not pointless - we need to get the word out. 5 minutes of time to protect our investments is not much to ask.
I've been spamming their facebook page since about two weeks ago. It's extremely annoying to see their rep. respond to some dumb pic post, while ignoring real issues. I didn't expect an unlocked bootloader by now, but I do expect some kind of update.
HTC said that the desire would be getting a gingerbread update, then turn around and announce that it wasn't possible. Are they doing the same with the bootloader? I also don't understand why the ceo would comment specificallyon the evo 3d, but not the sensation. I understand that online support has said that were getting an unlocked bootloader, but who knows. It's been a month, they could easily give an update. If something isn't done/said in the next ten days, this phone is going back to Wal-Mart.
Hell, if it was just the bootloader pissing me off, then I'd be ok. At this point, I can hardly get on the browser because the data keeps locking up. I'm starting to regret selling my g2x. I'm very close to going back to my hd2 for a few days so I can actually use my phone without wanting to throw it against the wall.
Sent from my HTC Sensation 4G using XDA Premium App
tinky1 said:
Mention that they lied about Desire getting GB (well, calling it lie is exaggerating a bit, but we want to make it look bad, and I hope you heard the news), so average Joe can't expect to have his HTC phone to be up to date for the whole length of the contract (normally 24month in UK). Make customers think before buying, even if takes only one week for all the customers to decide, HTC will definitely notice it, and will realize what sort of impact small group of unhappy customers can cause.
If anyone things this thread is pointless, feel free to mention it to mods. Only sharing my thoughts
Click to expand...
Click to collapse
Something seems to be working, now HTC says GB is comming for the Desire
http://www.engadget.com/2011/06/15/htc-pulls-a-180-now-says-gingerbreads-coming-to-desire/
Which is bull****. One day they day it isn't possible, then the next day it is. That alone proves that they'll lie. Did they lie about the bootloader just to stop the constant spamming a few weeks ago?
Sent from my HTC Sensation 4G using XDA Premium App
Seeing that they did a U-turn on GB update for Desire makes me even more suspicious. WHY? You either can do it or you can't, so why announce one thing and then change your mind? Cheap PR? Don't get it.... I see things like that as a big fat MINUS to HTC.
Here it is
http://www.facebook.com/HTC/posts/10150327584518084
Definitely, G2X is a nice phone. I am really considering G2X now.
tawtao said:
Here it is
http://www.facebook.com/HTC/posts/10150327584518084
Definitely, G2X is a nice phone. I am really considering G2X now.
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Click to collapse
Have you checked out the G2X forum and all the issues with the G2X? The fact that T-Mobile still isn't selling the G2X on the website speaks volumes about the phone.
tawtao said:
Here it is
http://www.facebook.com/HTC/posts/10150327584518084
Definitely, G2X is a nice phone. I am really considering G2X now.
Click to expand...
Click to collapse
If you want my g2x I can sell you mine haha
Sent from my HTC Sensation 4G using XDA Premium App
azsl1326 said:
Have you checked out the G2X forum and all the issues with the G2X? The fact that T-Mobile still isn't selling the G2X on the website speaks volumes about the phone.
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I had a G2X, and at least I could browse the internet without my data hanging. Within five minutes of getting my G2x, I was also rooted w/ recovery installed.
How do I check s-off/s-on?
hah2110 said:
How do I check s-off/s-on?
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Click to collapse
With the phone off, press power and volume down at the same time. It will boot into hboot. At the top of that screen it will Eng S-off or S-on
I've been on the htc boat for a couple of years now and one things 4 shure, htc makes good phones, but it seems like they don't know how 2 listen 2 their customers. If they carry on acting and behaving in the future like they used 2 do, then the excistens of htc fades out. The whole idea of google and android is open source, that will say people like us are the developers and we can't develop and beeing be innovative if we don't have the tools to work with. Unlocked phones is a must.
Sent from my HTC Sensation Z710e using XDA Premium App
This is my official letter of resignation to the G2X.
I purchased my G2X about a month ago, thinking that everything would be just peachy. This phone was top-of-the-line material, dual-core, HDMI, and everything I thought would be cool.
I have had this phone a while now, and I am getting sick of it.
It all started with the text messaging. I would get message after message after message of the same message, like my friends were text-bombing me. Turns out they weren't. I called T-Mobile, and they said that it was a "message database error. Our server thinks that your phone didn't get the message, so it resends it in hopes that it receives it." Well, it wasn't the server. It was the phone. I flashed CyanogenMod nightly onto the device, and successfully fixed that error.
Second, the battery life. The device drinks battery like a drunken sailor drinks alcohol. I couldn't make the device last a full day. No matter if I froze the bloatware and didn't use it, the phone would be dead by nightfall. However, through CyanogenMod, it let up on the drink-age, but not enough. Also, the CyanogeMod nightly would have strange errors with the battery display. It would lock at a certain percentage, then drop unexpectedly, and lock again.
Third, the GPS. No matter where I am, the GPS will not locate me quickly. If I want to get directions back home, it can find the directions easily. But, it spends 15 minutes trying to locate me. I drive and I drive in hopes of a location, but to no luck. Finally, as I approach my house, it kicks in and guides me the rest of the way. I just think on a phone with such processing power, GPS should be the last of my worries.
Fourth, the screen-bleed. Now, this is debatable, and I feel as though my device doesn't really have too much of an issue with this. But, I still cited it as a problem with T-Mobile, because it really is. When the screen is blacked-out, I can see white patches in the corners drawing into the center. Not good for such an expensive device.
Lastly, the heat. This phone cooks at higher temperatures than my George Forman. When I am trying to download a large package or watch a movie, this phone gets hot to the touch. The battery feels warm, and my hands get all sweaty. Not good.
I went into T-Mobile today, and asked if I could have a replacement or exchange. They said no. I had passed up my 14-day return policy.
I found it odd that the G2X was not visible in the store at all. Before, it had been placed prominently in the high-end-smartphone section, with a spotlight to attract attention. Now, it has been replaced with the G2. The store still has the cases and screen protectors, but no G2X.
I called T-Mobile and asked for a replacement device, it is all I could do.
One thing I found interesting was that with all the issues I relayed to the representative, she said none of them are issues with the device that T-Mobile knows of. I really want to call shenanigans on that. T-Mobile has to know about this.
My hopes are to get two replacements within 90-days. This will qualify me for a replacement with another phone of similar qualities. The lady on the phone told me that the computer analyzes the phones and chooses a compatible one for me. I am crossing my fingers that the compatible phone will be the Sensation.
The replacement comes in the mail tomorrow.
I plan on waiting a few days before calling back and citing the errors that the replacement has.
So, good bye G2X. Hello, Sensation.
What are some other issues with the device that are worth citing?
I know it's kinda "morally incorrect" but, I want to know these errors so I can have a full arsenal when I call.
I really hope you get a Sensation. I'm praying for you.
Thank you, man.
Do you think the Sensation will be pulled up as a "similar device" for the G2X?
I don't want to trade for like a G2 or the HTC Galaxy S.
Replacements
They will only offer the Vibrant 4g as a replacement. The Sensation is too near start of life for it to be offered. Good luck either way but after a 90 minute phone call with care and Executive care (1-800-318-9270) I was told the same thing.
Do not want.
Why the Vibrant?
I want a phone that has Dual Core capabilities, and the Vibrant (Galaxy S) doesn't have that.
Now, 1GHz is still good, but..
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
bdkinney said:
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
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+1 g2x is beast
if gps which is such a complaint for so many phones on these forums is such a big deal and has to be accurate to the millimeter then suggest that you get a tom tom a compass and duct tape it to what ever phone you are currently pissed at.
I'll save you the disappointment now and tell you, Tmobile doesn't have a phone in their input into their system as a replacement for the G2X. In other words, they WILL NOT swap you into a different phone. The most they will do is give you an early upgrade and "allow" you a full discount to purchase the Sensation. I spent all day yesterday speaking with several different members of several different department's management teams and that was the only solution offered other than letting me out of my contract (which they did do). Also, you don't need to wait days before you call them, just go ahead and call them back immediately. Also, they are aware of the problems with the phone as it is well documented in their company, and anyone there with any knowledge knows the reason the phone was pulled was due to quality issues (which they admitted to me on several occasions). It really is pathetic how Tmobile feels it's alright to screw over their customers the way they are doing. I called the corporate phone number yesterday and left a message and am expecting a call back from the corporate office tomorrow. Hopefully there will be some accountability...
JRudnik said:
Thank you, man.
Do you think the Sensation will be pulled up as a "similar device" for the G2X?
I don't want to trade for like a G2 or the HTC Galaxy S.
Click to expand...
Click to collapse
2 days ago, I called Customer Care and essentially told them that I would be getting the Sensation in exchange for the G2X at no cost to me what so ever. I made sure it happened, in a nice way of course. I didn't give them a chance to say otherwise
I made sure Customer Care put in the notes on my account BEFORE I delt with the retail store (where I purchased my G2X on 6/03), that any restocking fee would be waived....that it would simply be a straight across the board swap for my G2X, Speck Case and Screen protectors....for a Sensation, new case and new screen protectors. Plain and simply because I was sold a defective product and the accessories were pointless now....obviously.
Long story short.....Got my SWEET new Sensation, case, screen protectors at zero cost to me.....straight swap. Of course keep in mind I was in my 14 days, so I had some extra pull.
I'm pretty sure I got around policy, but it sure felt like the right thing happened on every level
As far as the G2X goes.....I simply could not live with that screen bleed. It really did wash out the top part of the screen. Plus there are a bunch of stories of peeps on multiple G2Xs....all with bleed to some extent. The Sensations screen is gorgeous....resolution, size and no bleed!!
Lastly...I also discovered that the Sensation not only records 1080p at 30fps...it also is the only one between G2X and SGS2 that records the audio in STEREO!! The others record in mono.... That's a pretty big deal for me as I love making vids
bdkinney said:
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
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Click to collapse
Like!.....
Hoggles said:
2 days ago, I called Customer Care and essentially told them that I would be getting the Sensation in exchange for the G2X at no cost to me what so ever. I made sure it happened, in a nice way of course. I didn't give them a chance to say otherwise
I made sure Customer Care put in the notes on my account BEFORE I delt with the retail store (where I purchased my G2X on 6/03), that any restocking fee would be waived....that it would simply be a straight across the board swap for my G2X, Speck Case and Screen protectors....for a Sensation, new case and new screen protectors. Plain and simply because I was sold a defective product and the accessories were pointless now....obviously.
Long story short.....Got my SWEET new Sensation, case, screen protectors at zero cost to me.....straight swap. Of course keep in mind I was in my 14 days, so I had some extra pull.
I'm pretty sure I got around policy, but it sure felt like the right thing happened on every level
As far as the G2X goes.....I simply could not live with that screen bleed. It really did wash out the top part of the screen. Plus there are a bunch of stories of peeps on multiple G2Xs....all with bleed to some extent. The Sensations screen is gorgeous....resolution, size and no bleed!!
Lastly...I also discovered that the Sensation not only records 1080p at 30fps...it also is the only one between G2X and SGS2 that records the audio in STEREO!! The others record in mono.... That's a pretty big deal for me as I love making vids
Click to expand...
Click to collapse
You were in your 14 days of course you got it. had some extra pull??? what are you on about? You can do whatever you want in your 1st 14 days and 20 days if you got it online.. "I had some extra pull" lol ooookkkaaay
Please just go!
G2X
bdkinney said:
</rant>
Oh God just go already! Why do people feel the need to post these stupid "Goodbye cruel g2x" messages. I understand discussions about bugs and flaws your phone may have...but these silly "I'm leaving" pronouncements are just clutter.
It's not constructive, no one really cares, and it's just flame bait. You would do much better if you were to go to the Sensation forums and announce your grand arrival...I'm sure someone there would appreciate it.
In conclusion, so long and don't let the door hit ya on the way out!
</end rant>
Click to expand...
Click to collapse
I cared about his post. Others too I'm sure.
Leaving angry rants on forums is a pretty ugly way to go about your day.
Be positive or sign off for good from XDA. Please
How is this thread in any way shape or form negatively affecting your day?
This is a GENERAL TOPIC forum. This is where this kind of thread goes.
Could the Mods please start banning people who troll and flame for the sake of just being angry.... Like this guy/gal.
I feel sorry for you. Lighten up....life is good
johnnyp500 said:
You were in your 14 days of course you got it. had some extra pull??? what are you on about? You can do whatever you want in your 1st 14 days and 20 days if you got it online.. "I had some extra pull" lol ooookkkaaay
Click to expand...
Click to collapse
My lord...you guys are scary angry. I bought it at a retail store. Tmo Customer Care said I would have to PAY for the Sensation in store. They said I could walk out with a new G2X at no charge. I told them no, I'll get the Sensation at no charge.
Sorry to correct you, but I think I may have slightly gotten around policy.
Why are you guys so angry and pent up...get some fresh air. Would not want to be around you guys on a day to day basis.
Have a nice day....hope you feel better
Hoggles said:
I cared about his post. Others too I'm sure.
Leaving angry rants on forums is a pretty ugly way to go about your day.
Be positive or sign off for good from XDA. Please
How is this thread in any way shape or form negatively affecting your day?
This is a GENERAL TOPIC forum. This is where this kind of thread goes.
Could the Mods please start banning people who troll and flame for the sake of just being angry.... Like this guy/gal.
I feel sorry for you. Lighten up....life is good
Click to expand...
Click to collapse
Too much damn posts that's the problem spamming the thread and making useful threads fade
Sent from my LG-P999 using Tapatalk
Hoggles said:
My lord...you guys are scary angry. I bought it at a retail store. Tmo Customer Care said I would have to PAY for the Sensation in store. They said I could walk out with a new G2X at no charge. I told them no, I'll get the Sensation at no charge.
Sorry to correct you, but I think I may have slightly gotten around policy.
Why are you guys so angry and pent up...get some fresh air. Would not want to be around you guys on a day to day basis.
Have a nice day....hope you feel better
Click to expand...
Click to collapse
Well then good for you, if youre happy im happy
Cant we all just get along? come on.. let's watch some bob ross and hear him talk about the happy little squirrel that lives in the happy little tree, in the happy little forest(and a forest where you can have as many happy tree's as you want in your world)
I too am getting a sensation, but I'm also keeping one of my g2x's
I only have a little screen bleed (acceptable amount), finally starting to see better battery life, and no random reboots or overheating.
This certainly received a lot of hate. Heh.
Hoggles said:
My lord...you guys are scary angry.
Click to expand...
Click to collapse
You scare easy...
Check out their twitter page.
http://mobile.twitter.com/tmonews
"TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent"
"TmoNews @TMobile Any response to the G2x story about no more warranty replacements being issued?"
Apparently, Tmobile is stating that the replacement unit will still have the same issues, so they are not replacing them anymore fro any reason.
Yep, I called last week and was told no replacement and about the MT4G. I don't want a MT4G, I want a G2X that works or my money back and contract cancelled.
You read the tweet wrong. Tmonews isn't breaking a story, they're commenting on what they heard and that once again T-Mobile and LG are silent.
TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent
TmoNews I don't know if the G2x is or is not able to be replaced, but like my original tweet said, a story is going around saying it isn't
govtcheez said:
Check out their twitter page.
http://mobile.twitter.com/tmonews
"TmoNews It's amazing that a new story is surfacing about the G2x not being replaced for ANY issues and @TMobile and @LGUSAMobile remain silent"
"TmoNews @TMobile Any response to the G2x story about no more warranty replacements being issued?"
Click to expand...
Click to collapse
you mean this is not about the xda post last week about TMO no longer replacing screen bleed phones? again...IMO....this is just a retweet by someone ..Tech Paparazzi...
This is pretty typical, isnt it?
sandiegopaneraiguy said:
As someone who purchased the G2x on release day, took it back 4 days later and had a "master reset" done, had a replacement sent out with the same issues, made 6 phone calls to tech support, two more trips to a T-Mobile store, multiple more master resets... I became tired of the run around and retained an attorney.
My attorney has notified LGUSA of my issues, and we are awaiting their response.
We are prepared to take legal action against LGUSA.
Unfortunately, there is nothing at this point that can be done against T-Mobile because of a recent US Supreme Court ruling concerning class action lawsuits.
The attorney that I have retained is the same attorney who currently has a class action lawsuit against Samsung for a similar situation.
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Click to collapse
No offense....but...do you love this phone so much, that you would hire an attorney? Why not take part of the retainer, and buy a no contract phone of your choice, and be done with it.
I hear there are lots of Sensations to be had...
sandiegopaneraiguy said:
As someone who purchased the G2x on release day, took it back 4 days later and had a "master reset" done, had a replacement sent out with the same issues, made 6 phone calls to tech support, two more trips to a T-Mobile store, multiple more master resets... I became tired of the run around and retained an attorney.
My attorney has notified LGUSA of my issues, and we are awaiting their response.
We are prepared to take legal action against LGUSA.
Unfortunately, there is nothing at this point that can be done against T-Mobile because of a recent US Supreme Court ruling concerning class action lawsuits.
The attorney that I have retained is the same attorney who currently has a class action lawsuit against Samsung for a similar situation.
Click to expand...
Click to collapse
Am i gonna get one of those papers in the mail about a lawsuit??
Suprah..."no cyanogen, rom manager still fake flashes the roms thats y for nvidia phones we have to use nvflash"
alodar1 said:
No offense....but...do you love this phone so much, that you would hire an attorney? Why not take part of the retainer, and buy a no contract phone of your choice, and be done with it.
I hear there are lots of Sensations to be had...
Click to expand...
Click to collapse
Very simple, attorneys that take these cases ask for no retainer. It cost me nothing to do, except a little time, a few phone calls, a few emails...
I did it because I understand the difference between right and wrong, and T-Mobile and LG have acted inappropriately here.
I dont expect to ever personally gain anything from my efforts, but LG should be held responsible for the phone they have sold us.
this makes no sense because i was just sent a replacement g2x after a chat session with a rep today she offered me a mytouch 4g but i declined that and went with a replacement g2x. so idk about not replacing it anymore
http://www.tmonews.com/2011/07/t-mobile-no-longer-issuing-warranty-replacements-for-the-g2x/
go buy an HTC Sensation like I did
sandiegopaneraiguy said:
Very simple, attorneys that take these cases ask for no retainer. It cost me nothing to do, except a little time, a few phone calls, a few emails...
I did it because I understand the difference between right and wrong, and T-Mobile and LG have acted inappropriately here.
I dont expect to ever personally gain anything from my efforts, but LG should be held responsible for the phone they have sold us.
Click to expand...
Click to collapse
The Norma Ray-esque idea of "sticking it to the man" is certainly something that makes me smile. And you'll never find me defending LG - they deserve a special place in hell for all the unresolved grief they've caused. But, as someone just said, when is it time to pull the ripcord? I lost serveral hundred dolllars dumping the G2X and leaving T-Mobile but my time and sanity made it worth it to me. Good luck if you decide to see it threw but remember the old adage - "would you rather be right or rather be happy?"
cgonz92 said:
this makes no sense because i was just sent a replacement g2x after a chat session with a rep today she offered me a mytouch 4g but i declined that and went with a replacement g2x. so idk about not replacing it anymore
Click to expand...
Click to collapse
I think you'll see alot of those things around are basically...alot to do about nothing. Some one on XDA commented a week or so ago about replacements for G2x's for issues that cannot be fixed in a replacement, will be stopped. Late last week, or perhaps this weekend, some commented that replacements for screen bleed were now included.
Some body reads it....another Sensationalist blogger site hears about it, someone tweets it, next thing you know...we have a revolution going on.
Love Social Networking....hate the residual...
alodar1 said:
I think you'll see alot of those things around are basically...alot to do about nothing. Some one on XDA commented a week or so ago about replacements for G2x's for issues that cannot be fixed in a replacement, will be stopped. Late last week, or perhaps this weekend, some commented that replacements for screen bleed were now included.
Some body reads it....another Sensationalist blogger site hears about it, someone tweets it, next thing you know...we have a revolution going on.
Love Social Networking....hate the residual...
Click to expand...
Click to collapse
I posted on XDA here and on the site I write for here
I am glad one way or another it is getting more press. I'm sure I wasnt the first but at least had some good hands on. The more that post about it the better. I like TMOnews and dont think they are all about the clicks. LG needs to be pressured some more.
nccu_eagles said:
http://www.tmonews.com/2011/07/t-mobile-no-longer-issuing-warranty-replacements-for-the-g2x/
go buy an HTC Sensation like I did
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Click to collapse
As of the sensation is problem free, no thanks I like working wifi. ;-)
Sent from my LG-P999 using Tapatalk
It would appear that they feel they can say anything as long as they attribute it to a "ninja." To go from a second-hand tweet to a cover story without any investigation in between doesn't speak well to their integrity.
I just called and have a replacement coming tomorrow because I keep getting screen bleeding replacements so I feel like this is a false rumor....hopefully I get a good screen next time!
And honestly ...the screen bleed really isn't that bad but its the principle of the matter and getting your moneys worth when you buy a phone ....especially off contract like me.
I know there are good units out- my first ones screen bleed was barely there at all but I had USB issues with it, all the replacements I've gotten afterwards have had worse screen bleeds than the first but no other issues whatsoever....this reallly is a great phone just wish LG would own up to their mistakes and support the customers but can't always get what you want ....if worse comes to worse I can live with my current unit if the one they send me is worse.
Sent from my LG-P999 using XDA App
mr mystery said:
As of the sensation is problem free, no thanks I like working wifi. ;-)
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Working wifi? my wifi works perfectly fine I use it daily... my point is the Sensation has less issues than the G2x does... no phone is perfect but the G2x let me down BIG TIME
I have no reason to lie, a week ago last Saturday I called customer support and was told that I could not exchange my phone via warranty because all of the phones have the same issue. I thought I was the only one at first.
techboydino said:
I posted on XDA here and on the site I write for here
I am glad one way or another it is getting more press. I'm sure I wasnt the first but at least had some good hands on. The more that post about it the better. I like TMOnews and dont think they are all about the clicks. LG needs to be pressured some more.
Click to expand...
Click to collapse
Thanks...I knew it was posted in several areas....If I'm not mistaken someone even commented about making twitter news.
Just an FYI,
After some *****ing to retentions about the non-functionality of this phone, I managed to get a new phone at 2 yr contract price. I'm on my 3rd G2X and I have just about every problem imaginable - reboots,shutdowns,calls often don't work,data often doesn't work, etc. If you're frustrated with your G2X but don't want to shell out 600 bucks, it's worth a shot. I told them that the guy at my local tmobile store told me that I might as well stop switching out for replacements since "they're all like that." Basically just kept stressing that they sold me a broken phone, and I just wanted a working one. Good luck!
ooohhhwhhooooo good for you pal.
this is a g2x threat ''FYI''
i got my g2x since it release date and i never had problems. let see how your GS2 will work for ya. its still a samsuck
and i had several problems with the old galaxy s versions. and again samsuck never did nothing about it
I might give this a try... I'll get the GSII... Sell it, then buy another G2x.
Haha good idea. I was about to say how the g2x is better and they g2x does not like him.
Sent from my LG-P999 using XDA Premium App
gypsy214 said:
ooohhhwhhooooo good for you pal.
this is a g2x threat ''FYI''
i got my g2x since it release date and i never had problems. let see how your GS2 will work for ya. its still a samsuck
and i had several problems with the old galaxy s versions. and again samsuck never did nothing about it
Click to expand...
Click to collapse
I was just trying to help out...I figured some other people might be frustrated with their g2x's and would appreciate this option. If you are happy with yours, that's great - this thread (with a d) is not for you. I don't see how you can call Samsung out for not addressing problems when that is clearly the issue with LG here - with quality control if nothing else.
FatalityBoyZahy said:
I might give this a try... I'll get the GSII... Sell it, then buy another G2x.
Click to expand...
Click to collapse
This was probably a joke, but they didn't even ask for my g2x back. You could just do it and sell the GSII, which would have a much higher resale value I'd imagine
It probably has a higher resell value. G2x is very underrated
Sent from my LG-P999 using XDA Premium App
Yeah, I'm actually bummed I couldn't get a working g2x. The gsii seems way too big to me, and the build quality is pretty ****ty. But seeing that I had to get SOME other phone, it was the best option
coocookuhchoo said:
This was probably a joke, but they didn't even ask for my g2x back. You could just do it and sell the GSII, which would have a much higher resale value I'd imagine
Click to expand...
Click to collapse
If they sent it to you, you must send back the g2x or they will follow up with a bill for the full price of the phone. I promise. It will happen.
Sent from my LG-P999 using XDA App
Why post this here? Go talk to your new GSII friends. Have fun with your Samsung. They are crap BTW. Easy to perma-brick due to bad engineering on Samsung's part.
shovelhead83 said:
If they sent it to you, you must send back the g2x or they will follow up with a bill for the full price of the phone. I promise. It will happen.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
They didn't send it in as a replacemt. They just gave him a really early upgrade.
Powered by a G2x
jboxer said:
Why post this here? Go talk to your new GSII friends. Have fun with your Samsung. They are crap BTW. Easy to perma-brick due to bad engineering on Samsung's part.
Click to expand...
Click to collapse
I posted it here because I am coming from a g2x, and it was specifically my complaints about none of my g2xs working that allowed me to get a really early upgrade. Again, just trying to help. I know there are a lot of people who are frustrated with the g2x's unreliability.
Wow lots of hate for a company that gives phones to developers, hired Cyanogen, and garnered enough interest from Google to create the Nexus a second time. I loved my Nexus S.
I kinda liken the G2x to an AMG Mercedes. Sexy piece of metal and glass, a thrill when working correctly, but loses half its value when you drive off the lot.
I like keeping my phones for 6mo or so and reselling to subsidize the next phone. G2x depreciated faster than any other phone I've owned. Feel like kinda a chump for picking one up on 4/20. I could have waited 2 months and bought it $250 cheaper. Grrrr....
jboxer said:
Why post this here? Go talk to your new GSII friends. Have fun with your Samsung. They are crap BTW. Easy to perma-brick due to bad engineering on Samsung's part.
Click to expand...
Click to collapse
God damn, no need to be so hostile. He was just trying to inform people who are dissatisfied with their G2x. No need to be so negative.
Powered by a G2x
mackster248 said:
God damn, no need to be so hostile. He was just trying to inform people who are dissatisfied with their G2x. No need to be so negative.
Powered by a G2x
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Click to collapse
This thread is the negative... ihmo.
Because of whiners, more devs are leaving us.
Sent from my Calculator with Android.
coocookuhchoo said:
I posted it here because I am coming from a g2x, and it was specifically my complaints about none of my g2xs working that allowed me to get a really early upgrade. Again, just trying to help. I know there are a lot of people who are frustrated with the g2x's unreliability.
Click to expand...
Click to collapse
No, there are only a handful of you.
Sent from my Calculator with Android.
We are tired of people leaving the G2X thinking they must post a thread to say bye and slam the G2X in the process. We don't need your negative energy. We don't you need to say goodbye to us. Just go away quietly please. We don't care about what deals you got to switch or what you are switching to. Keep your jubilation and negative comments to yourself please.
Just beat it!!
coocookuhchoo said:
Just an FYI,
After some *****ing to retentions about the non-functionality of this phone, I managed to get a new phone at 2 yr contract price. I'm on my 3rd G2X and I have just about every problem imaginable - reboots,shutdowns,calls often don't work,data often doesn't work, etc. If you're frustrated with your G2X but don't want to shell out 600 bucks, it's worth a shot. I told them that the guy at my local tmobile store told me that I might as well stop switching out for replacements since "they're all like that." Basically just kept stressing that they sold me a broken phone, and I just wanted a working one. Good luck!
Click to expand...
Click to collapse
I have a g2x with no issues at all. Trade for your gs2?
Sent from my LG-P999 using Tapatalk
jboxer said:
We are tired of people leaving the G2X thinking they must post a thread to say bye and slam the G2X in the process. We don't need your negative energy. We don't you need to say goodbye to us. Just go away quietly please. We don't care about what deals you got to switch or what you are switching to. Keep your jubilation and negative comments to yourself please.
Click to expand...
Click to collapse
This wasn't a goodbye post, or a g2x-slamming post. I was simply letting people know that if they are frustrated with their g2x, there might be an option they weren't aware of. There was no jubilation or negative comments. Are people so insecure (about their cell phones of all things) that I can't even mention the name of another phone? As I said before, there are many pluses of my g2x - higher pixel density, better screen size, vanilla os, hdmi out, better build quality, etc. The one big minus is that it doesn't work a lot of the time, just like the previous g2x's I've had. If your phone works, then great. This post was not meant for you.