Hi all...
Just curious ... My phone goes blank...power button stops functioning...led keeps blinking...if i dial to myself frim other number the phone goes not reachable...only option left is to remove and reinsert the battery
Anyone else having this issue ?
Sent from my HTC Sensation Z710e using XDA App
IF you can return it back to store for replacement as it looks like it is hardware issue.
diosys said:
Hi all...
Just curious ... My phone goes blank...power button stops functioning...led keeps blinking...if i dial to myself frim other number the phone goes not reachable...only option left is to remove and reinsert the battery
Anyone else having this issue ?
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
I am experiencing the same issues this evening, and have not had any problems before this. I am going to exchange it tomorrow.
Thanks for the quick reply guys...All this while i was thinking to be a software issue
This actually happened to me earlier today. Once I had to remove the battery. Another time the phone eventually rebooted by itself and had some message in the taskbar saying something about an unexpected reboot. It wanted me to send a report to HTC. I have never seen that on any HTC phone I have ever had. Luckily this is a phone I have to return anyways, this just adds to the list of things.
unfortunately the list is increasing by the day
1.) S-Off
2.) Death grip
3.) Shut downs and reboots
4.) Battery woes
Its getting onto my head now...Seriously thinking of switching to SGSII
sorry to revive this thread....Just curious to know if there is anyone else also having this problem and any solution found by anyone ???
having this problem again...had it twice in three days now...
anyone else also having this kind of problem ???
How was the battery level before it started doing that?
Generally the battery has been near 100% wheneve this has happened... It happened yesterday night again..
Sent from my HTC Sensation Z710e using XDA App
I'm trying to reply to all threads with the fix for that...... the battery is the issue, aparently the original is sensible to all our needs, it's only a 1500 mAh.
buy another battery, I personnaly bought a 1900 mAh Anker battery from eBay with $12.99 and all my problems are gone.
Related
It seems no one else has a vibration issue with their sensaiton when using the Anker battery. When I use the Anker battery, my vibration sounds a little weird. Its very obnoxious sounding and I would like to fix it. I was wondering if anyone had any ideas?
Its not my back cover, I got a replacement and it did not fix the problem.
Is got an anker 1900 battery and haven't noticed any strange sound. When you say you fit a replacement do you mean a replacement back or battery?
Do you notice if the back does not fit properly onto the phone with the anker battery? Have you put the stock battery back on to rule out that it is indeed not the phone body or backing that is causing it? Care to describe the sound better, more info is always helpful...sounds like a buzzing sound, or a ringing sound or something else...
I would say buzzing sound. And yeah i've replaced both the anker battery and back cover of the phone. Neither fixed it. This does not occur with the stock battery, but my battery life with my anker is just so good I would rather keep using it
I could use some help! I'm sure someone wants a rise in their thank meter!
Am i allowed to bump myself in. This? Lol
I'm getting a replacement phone for funky vibration lol
The whole casing vibrates, I tried my wife Sensation back cover, didn't fix it and btw, I'm using stock battery.
Sent from my HTC Sensation 4G using XDA App
Is this through htc?
Any, help?
which rom have you got?
GManLynx said:
Any, help?
Click to expand...
Click to collapse
did you drop your phone by accident
My sensation does the weird vibrate sound even with the stock battery.. I kinda want to send it in but I don't want to go that long with no sensation :/
Sent from my HTC Sensation 4G using XDA App
Or get one with dust under the screen
Sent from my HTC Sensation 4G using XDA App
My sensation has a very bad habit and I would like to ask you guys if you know why it is happening..
My phone shuts down about once a day and then when it is turned back on the battery has dropped about 20 - 35 %.
I have taken few screen shoots of the battery level and they are attached with this thread.
Im not using any other ROMs or anything like that. I have taken about Juice Defender which I used for about 2 weeks.
I know three others Sensation users and they have never experienced something like this.
I have asked the sales people and the technical people and they have no idea and say that this is prob some app that I have put on but I havent put anything on it that can mess this up.
Any solutions ?????
wow, I've never seen any android phone do that, have you tried restoring to factory settings and then trying it out?
It could also be something HTC needs to fix on your particular phone, so I might contact them about it.
First I wanted to ask if someone knows the answer to this but if I dont get any answers I will do that and see what will happen.
Try uninstall juice defender. I had it last time for 3 days. Nothing it do unless harm my mobile data 3G connection connect & disconnect & battery life goes crazy up & down!!
Sent from my HTC Sensation Z710e using XDA App
juice defender is not for gingerbread devices
yeah i agree i think your best bet would be to uninstall any apps that have to do with the battery and see what that does.
if that doesnt work restore it
I have uninstalled everything and i did that before all the images that I attached above. I have over 10 pic like the once above.
Thanks for the advice I will wait a little bit longer before restoring it.
Does it a shut down or a restart?
if it shuts down, so that you must press the power button to turn it on again, it's the same problem i had, and maybe still having...
This problem became stronger and stronger (did shut down 4-5 times a day at the end, but always with "low" battery, <65%)
I've returned my device to HTC and they sent it back with no failures found
after 3 days the problem appeared again. Then i bought a new battery (a original one), since then phone didn't shut down except one time, but that could have been the new kernel i flashed . So I'm very confidently that this was the failure.
My phone shuts of and does not restart. So I guess it might be the same fault as you had.
Yes I would take it back and demand for a new one or you can contact HTC and they will charge oh about $250. But first contact tmo customer service first and see if they will replace it with a new one that way you won't have to pay $250 to htc . Your sensation shouldn't be rebooting on its own oh by the way make sure you demand a replacement they may try to get get out of it good luck
Sent from my HTC Sensation 4G using XDA App
I had the same problem, I recalibrated the battery 3 times one after another (is it english? lol). The problem has improved but continued.
So I tried that [MOD] Battery jumping and accurate reading Fix 2.3.x.
Since I had the problem that 2 or 3 times in 2 weeks.
If I buy a new battery does it will fix it?
(Sorry for my bad english!)
I have the same problem too. I tried everything. I tried factory reset , flashing new roms, talking with htc but i cant fix this. It still randomly turns off. I think only new battery can solve this. One guy said that he buys new battery and 1 month passed still have no problem. So i ordered anker battery. I hope new battery solve this...
I have a theory here.
Difference kernel will give difference control and usage of current and voltage signal. Therefore if you are using wrong kernel for a long time, maybe it will damage the hw especially small small ic which very sensitive and cause it to malfuction which cause shutdown or restart and in the end burn etc.
Just my 2 cent and please ignore me if im wrong.
Sent from my HTC Sensation Z710e using XDA App
phone stutting down
Ok now your talking what kernel are you useing I'm useing a faux kernel v2.6.35.14-bricked -v1.2-gpuoc [email protected]#6 and lve had know problem's fast smooth you should check it out you can't go wrong with a faux kernel
Hi
just want to ask if anybody have encountered my problem with htc sensation.
my phone reboots and/or shuts off intermittently.
i had it fixed on the service center but still the problem persist.
i ask what action did they do, according to them they just re-flash it.
after a week the problem re-surfaces, would like to ask about your opinion on how to fix it. thanks in advance
best regards,
asakurahao
asakurahao said:
Hi
just want to ask if anybody have encountered my problem with htc sensation.
my phone reboots and/or shuts off intermittently.
i had it fixed on the service center but still the problem persist.
i ask what action did they do, according to them they just re-flash it.
after a week the problem re-surfaces, would like to ask about your opinion on how to fix it. thanks in advance
best regards,
asakurahao
Click to expand...
Click to collapse
are you running custom roms?
Got the same problem and i know one other Person who does. Problem stopped appearing for some time and now its back worse than ever with random shutdowns even during calls. Running Stock HTC ROM not rooted or anything. Found some clues on the internet that it might be caused by a SW Update that came from HTC. Nothing for sure though. All i know is that i am seriously looking for another device at the moment. HTC and Android devices are annoying me more and more lately. No Official Updates (or they take 6 months), Compatibility Issues... The list grows longer every day. I used to love Android Phones, especially the HTC Ones but they appear to be stuck.
Samson711 said:
Got the same problem and i know one other Person who does. Problem stopped appearing for some time and now its back worse than ever with random shutdowns even during calls. Running Stock HTC ROM not rooted or anything. Found some clues on the internet that it might be caused by a SW Update that came from HTC. Nothing for sure though. All i know is that i am seriously looking for another device at the moment. HTC and Android devices are annoying me more and more lately. No Official Updates (or they take 6 months), Compatibility Issues... The list grows longer every day. I used to love Android Phones, especially the HTC Ones but they appear to be stuck.
Click to expand...
Click to collapse
you have just been unlucky...i'm running custom roms and sometimes i get random reboot but now it is all ok!
send it back!
I had exactly this problem, phone kept turning off at random. Mine was totally stock, first time I sent it back they re-flashed but it started turning off again after about 2 weeks. I sent it back again, they changed the motherboard and its been working fine since then (touch wood!).
Also had random shutdowns. Got a new battery and the problem was gone. But now 4 months in on the new battery same thing starts to happen again. Beginning to thinks there's something wrong with the power management.
Sent from my HTC Sensation XE with Beats Audio using XDA
there is actually an issue on the power management, which is fixed with the ics update. If you can wait , you'll get an update from htc
if you cant, go ahead and flash a custom ics rom
I had the same problem before I bought a new battery and i hope it wont come back when the battery gets older. The problem was with 2G networks. If you turn the mobile network to WCDMA (3/4G) only in the settings, the phone shouldn't shut down. I hope the ICS update completely solves this
Sent from my HTC Sensation Z710e using XDA
I had the same problem as well. I flashed ICS and it would still shut off. I noticed it wouldn't ever shut off if it was just sitting on my desk except one time it shut off when on my desk and someone called and my phone vibrated. Turns out the battery connection wasn't tight enough and when moved around, it would lose power. I folded a small piece of paper to make the battery fit tighter and it hasn't shut off since (about a month)
Hi all, I have gone through this problem... I have done all troubleshootings S-off S-On different roms new sim car everything even flashed by service station not helped...on solution for random shut down for me was changing motherboard and after they changed my motherboard I haven't faced single issue... get board changed.
Issues
1) random shutdown
2)while calling some shuts down
3)If it shuts down it will again shut down imd. on 2-3 attempts then start properly.
4) when screen is off and u push power button u find phone down
5) Random shut down some time imd or it will not happen for for next 8-9 hrs.
Get mother board changed.
I was experecing the same issue.
Random reboots or random shut down !
Never when my phone is charging, only when it is on battery.
But I'm trying something, the auto brigthness ! I desactivate auto brigthness, for the moment no ramdon reboots or shut down anymore, was testing 2 days now ! Perhaps try this solution !
Sent from my HTC Sensation XE with Beats Audio using XDA
Try to remove micro sd card,test the phone and if it does work ok change the card,that was my solution.
3 users in my office are seeing this
3 sensation users in my office are seeing this too, the UE "powers up" when you attempt to wake the screen i'm taking logcat but i'm yet to determine if the phone is powering off at some time when the screen is off or when you attempt to wake it.
i am seeing the battery stats are all over the place after it boots up.
this does not happen when it is being charged.
the logcat from my phone sometimes say a process has crashed (latest 03-06 17:06:18.995 I/ActivityManager( 321): Process com.htc.ereader.drmengine (pid 2742) has died.) but not in the majority of my logs they just appear to stop,
if anyone is proficient at logcat analysis i can share a log taken of a failure.
the 3 users in my office have:
1X S off and ICS ARHD
1X S off and ICS (trips)
1X S off GB unbranded
any help would be gratefully received
**EDIT**
having just pressed the power button to wake the screen(19:00) the phone booted again i was able to check the logcat log file and it stopped logging at 18:02 so it appears to be crashing when going into sleep or when in sleep mode rather than when the wake command is issued
also: http://forum.xda-developers.com/showthread.php?t=1500966 looks like the same issue.
Same problem on HTC Sensation with ICS
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Hi
any news about this?. Is this problem caused by a hardware failure finally?
Thank you!.
krakou69 said:
I was experecing the same issue.
Random reboots or random shut down !
Never when my phone is charging, only when it is on battery.
But I'm trying something, the auto brigthness ! I desactivate auto brigthness, for the moment no ramdon reboots or shut down anymore, was testing 2 days now ! Perhaps try this solution !
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse
I set my brightness manually, never really liked auto, and still got random reboots
Sent from my HTC Sensation XE with Beats Audio using XDA
Hi,
I fixed my problem (random shutting down) setting my network mode to 3g only.
sylvesta696 said:
I set my brightness manually, never really liked auto, and still got random reboots
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse
as7 said:
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Click to expand...
Click to collapse
Well I got my battery replaced. Worked fine for about 3 months. Now the issue is back. I think it has something to do with the power management on the phone wearing down the battery. When I plug in my charger I feel electricity in the back cover and a humming sound in my headphones. Somethings wrong with the hardware. Going to send my phone in now
Sent from my HTC Sensation using XDA
as7 said:
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Click to expand...
Click to collapse
Im using custom ICS and getting this problem too. Another thread over here with similar problems:
http://forum.xda-developers.com/showthread.php?t=1475602
Defectus said:
Well I got my battery replaced. Worked fine for about 3 months. Now the issue is back. I think it has something to do with the power management on the phone wearing down the battery. When I plug in my charger I feel electricity in the back cover and a humming sound in my headphones. Somethings wrong with the hardware. Going to send my phone in now
Sent from my HTC Sensation using XDA
Click to expand...
Click to collapse
I get a weird humming feeling too, like a vibration as you run your finger over the back. Whats also weird is that if im holding the phone and then someone runs their finger on my hand, they also feel the static/vibration feeling. However as soon as I put the phone down the vibration feeling goes. Its so weird, if I send the phone off I'll be phoneless for weeks!
Very simple solution
Hi guys,
Most of us (myself included) are sometimes blinded by our knowledge of custom roms to not try the most obvious fix for this finally very simple issue...
I have a park of about 20 HTC sensation on my company and had the problem on several of them (mine is running a CM9 nightly , but all the others are stock). Had the motherboard/battery replaced on some of them, tried many settings (and on my phone, different roms) but it only offered a temporary and random improvement. I found the solution on a forum and I'm ashamed I never found it earlyer as it's so simple:
Remove your back cover and place a spacer (the thickness of one or two visit cards) between the top side (right part, just opposite to the connector) border of the battery and the chassis. This will ensure that the battery presses a bit harder on the connector. Without the spacer, you may notice that the battery is in a slightly skewed position, not totally parallel with the compartiment and therefore not pressing hard enough on the connector. We never had an unexpected shutdown since then !!!
Hi, I have searched all over this forum and Google, and tried every solution on offer, but to no avail. My last resort before condemning the phone is to see if anyone has any bright ideas.
Basically every time I flash a new ROM the phone is fine for a couple of days, then it starts switching off randomly this gets more frequent over the next couple of weeks, until it becomes unusable. I have tried different Sim cards, different sd cards, no sd card at all. Complete wipe of everything including sd card. Running with no apps and everything stock except signing into Google. I have tried sense roms and non sense based roms on ginger bread and ics. Everything works fine except for this problem. I feel it's not a hardwear problem due to it being ok for a few days after new flash.
My current ROM is the stock ruu, which is on its way to getting bad again after flashing it last weekend. I received the small update to the settings today which added the missing 3rd party app option, it hasn't switched off since then, but then it had only been a few hours, I am not hopeful!
I haven't tried a new battery as the battery life seems fine, and it turns off sometimes when sat on the desk, so not a loose connection or anything also the way it gets worse in time after a fresh install. Have tried the setting network to gsm only and other network options, but no luck.
I really hope someone can suggest something as I love this phone, but it is pretty useless to me, I use it for phone calls at work a lot and as it is have no idea if it is off or on in my pocket.
Cheers in advance for any help
Tom
Oh yeah, I bought the phone second hand so a return to get it fixed isn't really an option
Ok when you boot into the Hboot screen does it say S-off or does it still say S-on. If it still says S-on then the previous owner probably used HTC Dev to unlock the bootloader and not Revolutionary. If this is the case then click on the link in my signature that says "S-off explained". Maybe this will shed some light on things and maybe it will help you fix your issue. But do not just rule out a hardware issue as bad NAND blocks can cause this same issue sometimes.
Hi, i had the same problem and bought a new battery. Since the battery change everything is working and had no rnd turn off since then.
Cheers for the replies.
I got S-OFF on the phone, as far as I remember via revolutionary. It says Pyramid pvt ship s-off rl. With locked at the top, as far as I can tell from reading this is normal?
I really hope its not something inside the phone that I can do nothing about, would be an expensive mess for me to find myself in!
I will try ordering an ankar battery, they seem cheap, and worth it any way, if it solves my problem, then even better.
Cheers for both your replies, I will continue the hunt.
i have the same problem...but when i torn on the phone the battery are drasticaly down!
i have a S-ON Sensation with stock Gingerbread
Photo
https://www.facebook.com/photo.php?fbid=3606553412294&set=p.3606553412294&type=1&theater
I've got a similar problem, I'm S-ON, ICS Vodafone but it was happening before the update too.
It seems much more likely to happen for me when on lower battery levels, and something like the camera flash firing will often turn it straight off.
As mentioned above when it comes back on the battery level is way down on what it was/should be. It also seems more likely to occur after it's happened once in a day and sometimes I'll only get halfway through unlocking the phone before it turns straight off again.
It never happens while charging - pulling the battery and reinserting it after a restart seems to make it more reliable and makes the correct battery level come back up.
Seems to me like it may be a battery issue but as I'm having some other issues too I'm sending it back to HTC and going to see what they say/do, if I get it back and still have problems I'll buy an Anker.
Its a battery problem guys. Glad Im not the only one.
See my problems here - http://forum.xda-developers.com/showthread.php?t=1604924
But after some scouting around its a battery fault. Cant wait to order a new batt this week. Phone is driving me crazy
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
Tombon26 said:
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
Click to expand...
Click to collapse
id u try to calibrate ur battery after flashing the new rom.?
Try the calibration charge ur phone for 5 H's continous without intrabtion even it shows u that it's full charged donot unblog it from charging cost green lite is fake after that do battery status wipe from battery calibration application from market then use ur mobile till 0% then do full charge again like 1st time after 3to4time you'll see the deffrence thanks to mike1986 for helping
hit thanks If u like it ..
Sent from my Sensation using XDA
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
lifeisfaked said:
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
Click to expand...
Click to collapse
so how i agree with u , coz i tried this 1 when my phone was shutting down 10 time an hour and it didn't shut down but the battery drain still there until i did the battery calibration thing & it's ok now..
yeah I don't think the power off thing has anything to do with battery drain, but often the battery readout will stabilise after a few charges and discharges - after resetting battery stats the readout can often be a bit erratic.
It might be.right.. but he Still have a battery drain issue he must calibrate the battery. Tucker to hit thanks
Sent from my Sensation using XDA
Will try the sim thing, but my battery is comletely goosed.
Tells me I have 40% and then shuts down. Restart and its saying empty
hey for those of you using ICS Rom's make sure you have updated your Firmware/Bootloader to the newest version. I was having the same problem with my phone for the last week. Would randomly shut off even if battery was 60 percent and then start into bootloop with random battery percentages shown. Someone on the Insertcoin Sense 4 thread suggested I update my Bootloader and it seems to have fixed my problem.
Link to upgrade firmware is:
http://forum.xda-developers.com/showthread.php?t=1459767
Make sure you download the latest one (3.32)
UPDATE: Problem hasn't been solved...just took a while for it to return. Not sure what's wrong and I'm really annoyed that I can't figure it out. Kinda disappointed that the new battery hasn't fixed your phone Tombon26, I was just about to go buy a new battery myself. Really hope someone can help with this.
So a new battery hasn't cured the problem. Will try the calibration, although I have done it before, but can't remember if it was before my problems.
I am a bit confused by the upgrading firmware because I have the official HTC ruu on my phone, which I thought was the newest of everything, and haven't rooted the phone since, so I thought this would make the phone as close to stock as possible without s-on.
As far as I can tell my battery doesn't randomly jump down after it switches off. Not sure if this is a good sign or not!
So frustrating the whole thing.
Cheers for peoples contributions
Sent from my HTC Sensation Z710e using XDA
Just ordered a new anker 1900 battery, should hopefully have it early next week
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
Kurisu87 said:
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
Click to expand...
Click to collapse
I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
DjLukeW said:
I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
Click to expand...
Click to collapse
Yeah buy a new battery glad I sorted the crashes though!
Sent from my Sensation using xda premium
Hi everyone;
I live in Izmir and the weather in here is incredibly hot, while was using my phone outside in the shade it overheat and crashed. Now, it wouldn't switch on and nor it would respond to anything when I put it in charge.
Any possible reasons and how I could fix this issue?
In New York, we had a couple of days which where about a 100 degrees and i didn't have any problems. First question is are you rooted? and have you tried another battery?
darryll4sh0 said:
In New York, we had a couple of days which where about a 100 degrees and i didn't have any problems. First question is are you rooted? and have you tried another battery?
Click to expand...
Click to collapse
Nope, the phone has never been rooted. I tried but couldn't find a spare battery. Does the phone have to be switched on to be recognized by a computer as a connected device?
I live in a extremely hot area 105/110 degrees , that has never happened to me ( thank God) but I suggest trying a new battery. As heat can ruin the battery . You can get a good long lasting battery like Anker very reasonably priced. I would try the new battery and see if that helps. Hopefully it will solve the issue. If it does not solve the issue then its another problem.but it's defiantly worth a try to see if infact it is the battery causing the problem. I wish you the best and hopefully it will be a simple fix as the battery. Best wishes
Sent from my HTC Sensation 4G using xda premium
pesokow said:
Nope, the phone has never been rooted. I tried but couldn't find a spare battery. Does the phone have to be switched on to be recognized by a computer as a connected device?
Click to expand...
Click to collapse
Phone does not have to be switched on to be recognised by the computer. Please connect it then tell me what the pc recognises it as (android phone or QSHUSB_DLOAD, the latter is not spelt right I know)