help me with my wp7 device!! - Windows Phone 7 Q&A, Help & Troubleshooting

hi.I have some problem with my htc hd7.
Its second time that I face with this problem.
when I tap phone in my device a black scren appear with the word loading...
and after a while the screen come back to main page,and phone wont open.
I cant open part phone ,to call someone.
help me with this problem plz.

Not sure I understand the problem correctly, but is that the only thing not working/loading ?
Possible things to try: shutdown/restart phone; remove any application that might affect calls; if all else fails do a Reset.

try this: turn of phone (shut down), remove battery few seconds, insert battery, turn on phone...

Related

Possible Corrupted flash?

Hey all,
I need some help. The other day my touch cruise was working fine, but I wasnt able to connect to the network, and I thought it was time to do a soft reset. After soft reset my phone has now stopped working. It is stuck on the screen that says:
POLA100
SPL-3.13.0000
CPLD-2
The screen has 4 color bars on it, in this order:
RED
GREEN
BLUE
WHITE (SERIAL OR USB)
Every time I reset the phone it quickly flashes the screen with a messege that I believe says "No Image Found"
Any ideas on how I can fix this?
Thanks for all your help guys in advance!
Matrixum
A quick update...
I have managed to get back into the phone. I plugged it into the usb, and of course it would not recognise it. However, after it was plugged in I held down the camera button, and the power button and pushed in the reset button, and vola the phone restarted back to normal. I have not lost the operating system or anything. I am not sure what will happen if I turn it off. So I plan on backing it all up and then trying to turn it off and on.
But if you have any answers to this problem please let me know as I am not sure what i have done.
Thanks again guys
Matrixum
Update:
Ok everytime I turn off my phone I go back to the tri color screen. The only way for me to get back into the phone is if I plug it into the USB and hold down the camera button and hit the soft reset. Any ideas?
I guess nobody has had this problem? I must be the first! Seriously.... Well I still have the problem, each time I shut off the phone and turn it back on it goes to the tri color screen. I have to do my combination of camera button and soft reset in order to get the phone to start properly. I dont loose any information, but the phone is now running very slugish at times.
Once again, any help would be great... Unless I am really the first one to run into this problem.
Thx,
Matrixum
Hmmm... I have no idea what could the problem be.
But I have some questions:
1. What OS is/was on your Polaris?
2. Have you managed to backup your data via ActiveSync or other means?
It looks to me like you're stuck somewhere in the upgrade process. But I'm not sure, just guessing.
I'd recommend flashing Polaris with official ROM.
Be aware that you'll lose all your data on device.

Problem: Raphael doesn't ask for SIM PIN when turned on

Hello,
my problem is that when I soft reset my device then the SIM PIN screen comes up for a second and then disappears and the phone starts loading TouchFLO. After that it also doesn't come up. I have to open Phone to get to the PIN screen and log me onto network.
Any idea how to fix it so that the phone asks me PIN code every time it boots up?
Thanks.
I've got the same problem.
But it's much easier to turn the phone on. Just press the "green" button on your phone and the screen where to fill in the PIN appears.
I know, it's not a real help, but it makes life more comfortable
Hope I could help you...
Update your rom to another one, some of the original 6.5 builds did this, but most roms have been fixed now.

help me.I cant call with my device

hi.I have some problem with my htc hd7.
Its second time that I face with this problem.
when I tap phone in my device a black scren appear with the word loading...
and after a while the screen come back to main page,and phone wont open.
I cant open part phone ,to call someone.
help me with this problem plz.
I think the only way to solve this problem is do a hard reset and restore.Since,it is a native app problem,we can't do much to it,unless you are developer.or maybe you should go back to the place where you get your mobile or contact your carrier office.
but Im in needed of my sms!!! and if I restart my phone,I should jailbrake my phone again!!dont I?

[Q] Touch Pro GSM not booting!

My Touch Pro randomly stopped booting, I had it charging and then the screen refused to come back on no matter how many times I pressed the power button.
So I took out the battery and after I put it back in it started turning on without me pressing the power button and it stayed on the boot screen for a long time and then went to a black screen with the message:
The device is unable to boot because either you have turned off the device incorrectly or tried to install an application from untrusted source, Press SEND to reset your device or press any other button to cancel, This operation will delete all your personal data and restore the device to its factory default settings.
Click to expand...
Click to collapse
I tried pressing send and every other button but nothing happens. Even tried hard resetting it but nothing happens! The message just stays on the screen till the battery dies.
Does anyone know how I can get it working again?
Btw when I press volume down and the reset button I get the tri colour SPL screen, if that is relevant
Are you positive this a GSM TP? Also, you can provide the type of device for others to see if they have a similar device and perhaps they may be able to shed some light as to what may be the problem. Check your device, behind the battery compartment you'll see a couple of bar codes. Look for one called IMEI and just above it you should see RAPH###, where # equals any number between 0-9. If you have a GSM device, have you attempted to flash anything yet? I'd start with task29 and then flash either a stock ROM or if you already have HSPL'd your phone, then use a custom ROM of choice. If you find out that you have anything else besides a GSM device, you might be better off waiting on someone else to answer.

Pattern lock suddenly not recognized (bug)?

Samsung A21 keeps saying that I'm using the wrong pattern.
Steps taken to try and resolve:
Samsung account, find my mobile or whatever it's called. I was able to log in and see the location of the phone but when I tried to unlock, it said that remote unlock was not turned on, on the phone.
Google account: Said "notification sent" and that was it, nothing more.
Last thing I want but would do is a factory reset. Problem is, it asks for the pattern to shut down the phone.
Was going to pull the battery to shut it down, but the back is glued on and I don't want to damage the case even slightly. It's my mothers phone. If it was mine, I'd take the chance.
I'm at a freaking loss and can't believe this bug exists to this day.
Edit: I've set it to the download mode screen (the screen stays on and will drain the battery) and will let the battery die. I think, once dead, I should be able to plug in and quickly hold the buttons and get into recovery mode and reset it. Yes no maybe?
yes you can reset the phone
but you can not save the data

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