Dropped my phone last night and now im looking through alot of cracks this sucks, anyone have advice? Insurance or replace it myself?
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Why would you not use insurance?
Ouch.. That sucks. :/
Well I think its like 120 to do a replace through tmobiles little 3rd party warranty provider.. Might want to weigh that out with a replacement screen.
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Okay,so after a super terrible day of bad luck, i was working out about an hour ago with my buddy. my phone was in my hoody pocket and when i went to get on the bench it fell out and the top left part of the digitizer (i think it is called at least) has the common glassy smartphone crack with the ripple effect about 3/4 of an inch into the phone. I have the AT&T approved case for it that i bought with it but that didnt help the 1.5 foot drop. When i bought the phone i made sure i got a warranty plan that would cover accidents. I could have sworn that the guy said it was full coverage. But then i did my research and it turns out that this is the warranty restrictions http://www.wireless.att.com/learn/basics/choosing-features-services/wireless-insurance.jsp and it turns out that it only gives you a deductible and i am a highschool student with no job or allowance and cannot afford to put 200$ into a new phone. Is there any super advanced exaggerated story that i can feed the AT&T customer support to where i get a refurb replacement for free? Its a little immoral but i paid for a complete coverage plan. And phones with cases shouldnt crack from that height. Please help me XDA community.
EDIT: Any suggestions are appreciated.
Does it cover theft/loss??
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Yes.
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Haha nice problem solving.
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deliriousDroid said:
Haha nice problem solving.
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But i still have to pay the deductible... D:
Deductibles are for every smart phones nowadays
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okay well i guess im going to have to pay the deductible. But i found out it is only 50 for the aria so im a little happier now.
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
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PHP is insurance. They send you a new device, not repair yours. I dont remember the exact pricing, but i think its about $120.
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
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Killbynature said:
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
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They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Daguse said:
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
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Yeah the touchscreen stills works but lcd is completely cracked. Fell out of the power skin case....
Killbynature said:
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
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I have had phone repaired at jetcity devices (google). They do a lot of iphones but they also do screens for Androids.
I'm go with standard insurance I'm see if I can get the color change to red also.
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Killbynature said:
I'm go with standard insurance I'm see if I can get the color change to red also.
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I talked to one of the reps and they said the only way they could change your color is if your original color is out of stock /:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
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Killbynature said:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
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Not a whole new phone, only a refurbished device.
Well I'm going to do it I was one of the lucky ones to get a good screen hopefully I don't have to go through them again
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Ok paid 130 free overnight shipping and they change the color for me was reluctant at first though.
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sounds good... let us know about the screen.
The screen is good I got a refurbished red one. Using Trident case now Ill never buy another phone again without a case unless its has gorilla glass.
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So I've had my nexus s for like 3 months and the glass just mysteriously cracked. Wtf. And the asurion insurance wants me to pay 130 for them to replace it with a vibrant, not even a 4g a goddamn 3g vibrant. Wtf!
How is that even possible not the same phone
You have to be leaving something out
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Nope not leaving anything out, because T-Mobile doesn't actually carry this phone the 8 bucks a month I spend on insurance can't replace this particular device. Just screwed unless I buy the touch screen digitizer glass assembly and fix it my self, which is what Iam going to do.
Wonder if you would be able to keep the busted nexus s with the claim, and get the other phone? I would fix the NS, then flip the other for cash.
Just a thought........
Heeter
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damn that sucks balls! did you ask about the policy before you bought it?
Heeter said:
Wonder if you would be able to keep the busted nexus s with the claim, and get the other phone? I would fix the NS, then flip the other for cash.
Just a thought........
Heeter
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i don't know from experience, but i've been told that with sprint's asurion claims, many times they don't even ask for the original device back.
maybe tmo's policy is the same? and technically this wouldn't be fraud either.
The ESN becomes blacklisted so it doesn't become much more than a glorified media player.
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thats what i thought too, but there are reports that sprint hasn't been blacklisting them. nonetheless, his is a gsm phone, so he wouldn't have to worry about that.
Yea they told me i would be billed like 30 bucks if i didnt return it, sooo... that might not be a bad plan. Thanks for the idea
WIN!
Usually that company will reimburse you for the cost of buying a new Nexus S, less the deductible. All you should have to do is send them the receipt. Call them and ask..that's what a lot of Nexus One owners had to do.
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My buddy said he'd sell me his sensation for $100. It has a cracked screen and ever since he dropped it and cracked it the speaker is kinda hit and miss. Is this a common issue when the screen cracks or is there a hardware problem at this point? I was going to order the HTC One S until I found out it has a sealed battery and there's no slot for an sd card.. LAME! Thanks for anyones help in advance!
I think the speaker got hit too, check out fixing prices for them but I think it worth 100 bucks. No warranty though?
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I have insurance with T-Mobile so worst case I would buy it at $100 and pay $130 for a replacement, not bad. I was hoping to just repaid the screen since I can do it for free at work but the speaker scares me. Not sure if its worth the hassle.
That would not be so expensive to replace, would it?
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Alright guys I need some help I just got att service no less then 2 monthes ago my son was playing with my phone and in the process dropped and it broke my LCD isn't cracked but he digitizer is. I called into att I purchase the phone warranty but they want to charge me 199 which is ridiculous but I'm not eligible for an upgrade as well.. I need some help cuz this is my only phone that I can use on att since my other phones are work phone.
Question is how do I get it to basically no cost i had warranty with other company and it never cost that much
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crashpsycho said:
Alright guys I need some help I just got att service no less then 2 monthes ago my son was playing with my phone and in the process dropped and it broke my LCD isn't cracked but he digitizer is. I called into att I purchase the phone warranty but they want to charge me 199 which is ridiculous but I'm not eligible for an upgrade as well.. I need some help cuz this is my only phone that I can use on att since my other phones are work phone.
Question is how do I get it to basically no cost i had warranty with other company and it never cost that much
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Buy a new digitizer off ebay for around $120.....thats ur best bet i believe
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jyazzie110 said:
Buy a new digitizer off ebay for around $120.....thats ur best bet i believe
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Damn pretty crappy but I do appreciate the response
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When you call into AT&T ask for the number to the warranty department. They will ask you a few questions to determine if that's the right department you are looking for. Just say you charged your phone and it no longer turns on. Eventually after lying a bit more you will have a replacement device on its way to you. Works for me all the time and have never failed yet.
They say all kind of things to scare you out of it, but nothing ever happens. I don't know if it is just my luck. I warranty at least 3 times for the year just to keep my phone looking brand new and I send it in working perfectly fine.
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RastarNation said:
When you call into AT&T ask for the number to the warranty department. They will ask you a few questions to determine if that's the right department you are looking for. Just say you charged your phone and it no longer turns on. Eventually after lying a bit more you will have a replacement device on its way to you. Works for me all the time and have never failed yet.
They say all kind of things to scare you out of it, but nothing ever happens. I don't know if it is just my luck. I warranty at least 3 times for the year just to keep my phone looking brand new and I send it in working perfectly fine.
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You CANNOT warranty out a broken digitizer......sumone correct me if im wrong
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jyazzie110 said:
You CANNOT warranty out a broken digitizer......sumone correct me if im wrong
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I know. That's why I'm explaining to lie. It's a gamble, but from my personal experience they never really check. I warrantied perfectly working phones before and nothing happen and on the other end pretty messed up ones too. It's just advice, that's all
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RastarNation said:
I know. That's why I'm explaining to lie. It's a gamble, but from my personal experience they never really check. I warrantied perfectly working phones before and nothing happen and on the other end pretty messed up ones too. It's just advice, that's all
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Karma man karma.....always comes back to bite u in the ass.....
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If you wanna keep karma intact call Samsung and ask them how much it would be to replace the digitizer. If you don't believe in karma just flash a ROM to it from another Samsung phone. Bring it to ATT store and say WTF my phone just stopped working.
Lol thanks rapstar I can definitely give it a shot. Here my thing jyazzie that your correct they don't warranty hardware breaking so by my son dropping the phone voided the warranty. But here my thing I have had other providers and they always warrantied at least one accidental replacement and for 199 I could just go and buy something else like a galaxy note. But seriously 199 for a phone that is on the do not sell list lol. Thank you all for the help and feed back. But I'll see if my work will let me get one temporarily.
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I'd try to brick it through Kies, tbqh. Can be done without the screen on if you restore to 2.3 in ODIN. It's a risk that they see the digitizer and have a "WTF" moment, but you stand a good chance of getting away with saying, "I did the upgrade through Kies and now it doesn't work."
T.J. Bender said:
I'd try to brick it through Kies, tbqh. Can be done without the screen on if you restore to 2.3 in ODIN. It's a risk that they see the digitizer and have a "WTF" moment, but you stand a good chance of getting away with saying, "I did the upgrade through Kies and now it doesn't work."
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Yeah I can definitely give it a shot the only problem is that with any glare your can definitely see the LCD screen is cracked
Sorry to edit its the LCD screen not digitizer
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crashpsycho said:
Yeah I can definitely give it a shot the only problem is that with any glare your can definitely see the LCD screen is cracked
Sorry to edit its the LCD screen not digitizer
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Oh, yeah, if it's the screen, that changes things a bit lol
Thanks though
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T.J. Bender said:
Oh, yeah, if it's the screen, that changes things a bit lol
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Indeed. I actually had Samsung replace my screen when I broke the glass a few months ago. They charged me 158 and they covered shipping both ways. I had the phone back in 8 days. Since they did the work it is still under warranty if anything else should go wrong. It was actually cheaper than any of the glass/digitizer units I could find online.
hechoen said:
Indeed. I actually had Samsung replace my screen when I broke the glass a few months ago. They charged me 158 and they covered shipping both ways. I had the phone back in 8 days. Since they did the work it is still under warranty if anything else should go wrong. It was actually cheaper than any of the glass/digitizer units I could find online.
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That's true after 2 hrs of pricing found the cheapest was 158 minus shipping
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crashpsycho said:
That's true after 2 hrs of pricing found the cheapest was 158 minus shipping
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R u guys serious??? Didja check ebay??? I bought my digitizer for $120......thats all u need....u dnt need the whole housing on the outside....just break out the old screen CAREFULLY and replace the digitizer....replaced mines within 10 mins and it works perfectly...
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jyazzie110 said:
R u guys serious??? Didja check ebay??? I bought my digitizer for $120......thats all u need....u dnt need the whole housing on the outside....just break out the old screen CAREFULLY and replace the digitizer....replaced mines within 10 mins and it works perfectly...
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dude ive been doing repairs on phone for over 3 years i know what i can and cannot repair on a phone I need an lcd Not a digitizer. ive tried over 15 times minimal to seperate an LCD from a Digitizer glass and failed every time some people have the touch others dont.
crashpsycho said:
dude ive been doing repairs on phone for over 3 years i know what i can and cannot repair on a phone I need an lcd Not a digitizer. ive tried over 15 times minimal to seperate an LCD from a Digitizer glass and failed every time some people have the touch others dont.
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Thats why i said before that buying a whole new digitizer with the lcd attached.....i tried replacing the top acreen and ended up cracking my whole digitizer.....heres a link to where i got mines from....its from Hong kong but i got it in the mail within a week with free shipping.....its not $120 like i paid but its cheaper than $158. http://pages.ebay.com/link/?nav=item.view&id=160886293969
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Thanks man 140 in my situation cuz mine is white phone thanks
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