Okay,so after a super terrible day of bad luck, i was working out about an hour ago with my buddy. my phone was in my hoody pocket and when i went to get on the bench it fell out and the top left part of the digitizer (i think it is called at least) has the common glassy smartphone crack with the ripple effect about 3/4 of an inch into the phone. I have the AT&T approved case for it that i bought with it but that didnt help the 1.5 foot drop. When i bought the phone i made sure i got a warranty plan that would cover accidents. I could have sworn that the guy said it was full coverage. But then i did my research and it turns out that this is the warranty restrictions http://www.wireless.att.com/learn/basics/choosing-features-services/wireless-insurance.jsp and it turns out that it only gives you a deductible and i am a highschool student with no job or allowance and cannot afford to put 200$ into a new phone. Is there any super advanced exaggerated story that i can feed the AT&T customer support to where i get a refurb replacement for free? Its a little immoral but i paid for a complete coverage plan. And phones with cases shouldnt crack from that height. Please help me XDA community.
EDIT: Any suggestions are appreciated.
Does it cover theft/loss??
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Yes.
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Haha nice problem solving.
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deliriousDroid said:
Haha nice problem solving.
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But i still have to pay the deductible... D:
Deductibles are for every smart phones nowadays
Sent from my SGH-T959 using XDA App
okay well i guess im going to have to pay the deductible. But i found out it is only 50 for the aria so im a little happier now.
Related
I recently cracked the screen on my captivate. I had been looking at buying an Inspire 4G off craigslist for about 300 bucks, and didn't really feel like paying 125 bucks for a replacement captivate if i was only going to sell it for about 200 bucks.
So i called up the insurance company through ATT (Ascurion) and told them i had already traded my captivate in 3 times (i had) and that i was fed up with the problems (i was) and wanted to get a replacement Inspire instead of them sending me a Captivate. The lady was more than happy, and even gave me the choice of a free car charger or new case for the Inspire. Sweet!
So, in the end, i pay the deductible (125 bucks) to trade in a shattered Captivate, for a new Inspire 4g. I believe it works easily since they are both on the same Tier 2 insurance rate, and both cost 399 off contract. All the other non-satisfied Captivate owners should check it out if you are paying the 5 dollar monthly insurance. I could get used to using this as a way to update phones when they come out!
Don't think so they will no do **** like that
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tupirujp said:
Don't think so they will no do **** like that
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I have the same insurance and have filed a claim. They "will do **** like that". They don't care as long as the phone is in the same tier and costs the same or less
tupirujp said:
Don't think so they will no do **** like that
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is that why they shipped out an Inspire 4g to my address?
Red_81 said:
I have the same insurance and have filed a claim. They "will do **** like that". They don't care as long as the phone is in the same tier and costs the same or less
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i have even heard of some people being able to get a phone that was a higher price...they just had to the difference when switching to the higher priced phone
Yeah they did
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tupirujp said:
Yeah they did
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dont be mad because you cheaped out on the 5$ insurance and you are looking for a way to get away from the Captivate.
ATT wouldn't be the first that has done that. The warranty says it can be an equal or better product and.most times.that is determined based on price.
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Funny ......
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Ok ATT has whats called the 3 strikes rule. If you return the same device 3 times They can offer you a swap, some times there is a minor charge, like 20 bucks or so but most of the time there is no charge. The 2 devices have to be around the same thing. So no swapping a dumb flip phone for an Inspire.
So I've had my nexus s for like 3 months and the glass just mysteriously cracked. Wtf. And the asurion insurance wants me to pay 130 for them to replace it with a vibrant, not even a 4g a goddamn 3g vibrant. Wtf!
How is that even possible not the same phone
You have to be leaving something out
Sent from my Nexus S 4G using XDA Premium App
Nope not leaving anything out, because T-Mobile doesn't actually carry this phone the 8 bucks a month I spend on insurance can't replace this particular device. Just screwed unless I buy the touch screen digitizer glass assembly and fix it my self, which is what Iam going to do.
Wonder if you would be able to keep the busted nexus s with the claim, and get the other phone? I would fix the NS, then flip the other for cash.
Just a thought........
Heeter
Sent from my Nexus S using XDA Premium App
damn that sucks balls! did you ask about the policy before you bought it?
Heeter said:
Wonder if you would be able to keep the busted nexus s with the claim, and get the other phone? I would fix the NS, then flip the other for cash.
Just a thought........
Heeter
Sent from my Nexus S using XDA Premium App
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i don't know from experience, but i've been told that with sprint's asurion claims, many times they don't even ask for the original device back.
maybe tmo's policy is the same? and technically this wouldn't be fraud either.
The ESN becomes blacklisted so it doesn't become much more than a glorified media player.
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thats what i thought too, but there are reports that sprint hasn't been blacklisting them. nonetheless, his is a gsm phone, so he wouldn't have to worry about that.
Yea they told me i would be billed like 30 bucks if i didnt return it, sooo... that might not be a bad plan. Thanks for the idea
WIN!
Usually that company will reimburse you for the cost of buying a new Nexus S, less the deductible. All you should have to do is send them the receipt. Call them and ask..that's what a lot of Nexus One owners had to do.
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I got into a motorcycle accident and ended up cracking my screen on my inspire. I can still see everything but the glass is cracked. Is there any services where I can get it replaced? Thanks.
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Also the vibrator is noticeable weaker
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Send it to HTC. $150 is what I hear.
Check with your insurance company and add it to the claim they may or may not cover it but at least it will go against your deductible.
Do you have phone insurance with ATT its like a 120 deductible to get a new one. If not, from what I have been told its 150 to referb your phone through HTC
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Johnn_ares said:
Check with your insurance company and add it to the claim they may or may not cover it but at least it will go against your deductible.
Do you have phone insurance with ATT its like a 120 deductible to get a new one. If not, from what I have been told its 150 to referb your phone through HTC
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Well yes and no. With my captivate i had two claims within a month so they wont cover anything until it has been 12 months
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So there isn't like an outside service?
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Yes, just Google cell phone repair and find a place your comfortable with as always check reviews on there service, I would stay away from fleebay. Your handset insurance won't cover it but try your auto insurance on personal items or wasn't a claimable accident?
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Johnn_ares said:
Yes, just Google cell phone repair and find a place your comfortable with as always check reviews on there service, I would stay away from fleebay. Your handset insurance won't cover it but try your auto insurance on personal items or wasn't a claimable accident?
Sent from my Inspire 4G using XDA App
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the insurance company said all personal items will not be covered if they are not properly tied down to the motorcycle or secured. apperently my phone being in my backpack isnt "properly secured"
Aren't there any local cellphone shops around where you live? Here we got some small shops that can do that kind of repair for cheaper than what you can find online or e bay. Or if you're really into fixing stuff just get the digitizer on e bay and do it yourself, it isn't as hard as it looks.
zl4y3r said:
Aren't there any local cellphone shops around where you live? Here we got some small shops that can do that kind of repair for cheaper than what you can find online or e bay. Or if you're really into fixing stuff just get the digitizer on e bay and do it yourself, it isn't as hard as it looks.
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I know that's what I was thinking about. But I really don't wanna screw anything up right now
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Just google 'cell phone repair' in your area. I know a few in my area that do them on average from $50-$80 for a screen change.
IrishSmash said:
Just google 'cell phone repair' in your area. I know a few in my area that do them on average from $50-$80 for a screen change.
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Will do. Thanks!
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The other night you fell and completely shattered your screen. It was a sad moment for you were the best phone I ever had. Now it is time to move on. Contact is up so decided to go pick up a G-Nex in a few days when it hits stores. Hope to see a few of you guys over there. If not, it has been fun!
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mark manning said:
The other night you fell and completely shattered your screen. It was a sad moment for you were the best phone I ever had. Now it is time to move on. Contact is up so decided to go pick up a G-Nex in a few days when it hits stores. Hope to see a few of you guys over there. If not, it has been fun!
Sent from my T-Mobile myTouch 3G using xda premium
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:'( good bye
RCMIX 3D DarkSide Glacier HD !
mark manning said:
The other night you fell and completely shattered your screen. It was a sad moment for you were the best phone I ever had. Now it is time to move on. Contact is up so decided to go pick up a G-Nex in a few days when it hits stores. Hope to see a few of you guys over there. If not, it has been fun!
Sent from my T-Mobile myTouch 3G using xda premium
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No way bro!!! you been here since the beginning and aint leaving me to all the CM questions by my self!!! lol, GOOD luck with the GN bro and we will miss ya!
aw
have fun with the galaxy nexus man!
thanks for all your help
Don't say goodbye yet
mark manning said:
The other night you fell and completely shattered your screen. It was a sad moment for you were the best phone I ever had. Now it is time to move on. Contact is up so decided to go pick up a G-Nex in a few days when it hits stores. Hope to see a few of you guys over there. If not, it has been fun!
Sent from my T-Mobile myTouch 3G using xda premium
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It is really easy to replace the digitizer screen of a MyTouch 4G, no need to say goodbye !!
ahhh mark sucks to see you go man. you've been a huge help to me and im sure tons of other people on here.
big fancy said:
ahhh mark sucks to see you go man. you've been a huge help to me and im sure tons of other people on here.
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+1
10char
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I think I got the only"built tough" mytouch lol. been dropped on tile, concrete, wood floors, gravel, thrown around in my car, and gets handled and dropped by my 2 year old son everyday. Maybe I'm lucky?
Anyway sucks dude I'm sure you've helped me as well a few times. Enjoy the new phone tho I'm sure its better then this dinosaur
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mustk1ll20 said:
I think I got the only"built tough" mytouch lol. been dropped on tile, concrete, wood floors, gravel, thrown around in my car, and gets handled and dropped by my 2 year old son everyday. Maybe I'm lucky?
Anyway sucks dude I'm sure you've helped me as well a few times. Enjoy the new phone tho I'm sure its better then this dinosaur
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lol my dad's is ROCK SOLID!! nothing can break it
everything on it is perfect, good screen, good chip, great hardware, very solid build, and of course, ROOTED AND SPORTING VIRTUOUS UNITY!!!
Mine is quite tough too. Iv dropped it a lot. It has been a tough little phone for me I love mine.
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mustk1ll20 said:
I think I got the only"built tough" mytouch lol. been dropped on tile, concrete, wood floors, gravel, thrown around in my car, and gets handled and dropped by my 2 year old son everyday. Maybe I'm lucky?
Anyway sucks dude I'm sure you've helped me as well a few times. Enjoy the new phone tho I'm sure its better then this dinosaur
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I used to say the same thing lol. Until the most smallest drop (on the back no less) cracked my screen. owe what sorrow......
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Take care, thanks for all your help!
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Did I miss something about the NG coming to T-Mobile? Or did you change carriers?
I don't blame you for switching to that beast of a phone. I am hoping one day it hits the T-Mobile store and I some how have a cool 300 to throw down on a new contract.
Enjoy!
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JesseMT4G said:
Did I miss something about the NG coming to T-Mobile? Or did you change carriers?
I don't blame you for switching to that beast of a phone. I am hoping one day it hits the T-Mobile store and I some how have a cool 300 to throw down on a new contract.
Enjoy!
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Headed over to big red, with their double data deal right now it's not to much more than what I was paying here on T-Mobile
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Really? If I went to Verizon looking for the same plan features, I'd have to pay them 139.99 USD a month. I'm only paying T-Mobile 59.99 USD a month, that's less than half. This is why T-Mobile is awesome.
GazaIan said:
Really? If I went to Verizon looking for the same plan features, I'd have to pay them 139.99 USD a month. I'm only paying T-Mobile 59.99 USD a month, that's less than half. This is why T-Mobile is awesome.
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Agreed I pay $74.90 (after tax) unlimited everything (5gb data) if I went to big red I would pay $130 before tax for 450 mins unlimited data and text
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With unlimited and 10 gigs of data I pay about $110 a month. I,myself, barley use 350 mins (mainly text). With the double data and 450 it comes out to be $120 for Verizon where I am at. I'll be happy to pay a few bucks more for their network and less dropped calls.
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Sad moment man, I hope that day never comes for me, and we part only from old age. Good luck with your new phone!
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I've had several drops too but its still trucking /me knocks on wood.
I've dropped mine hundreds of times even once while running where it projectiled my genius button right out the phone never to be found in the grass..... And its still running as good as the day I bought it
Washed my MT4G today for 10 minutes, fully submerged, in the washing machine today:good:
Until I finally realized it was in my pants pocket...
Even worse, is I hit the button and the screen woke, while being filled with water, I'm pretty sure this little baby wont be working right ever again.
(sitting in a bag of rice as we speak)
I have the t mobile PHP bundle insurance, from what I could read from the online claim form, I'll have to pay a $130 deductible.
So my question is, if that's so, what would be a few phones to search for on ebay used, that are slightly better or much better, in the $130 - $150 range?
demoncamber said:
Washed my MT4G today for 10 minutes, fully submerged, in the washing machine today:good:
Until I finally realized it was in my pants pocket...
Even worse, is I hit the button and the screen woke, while being filled with water, I'm pretty sure this little baby wont be working right ever again.
(sitting in a bag of rice as we speak)
I have the t mobile PHP bundle insurance, from what I could read from the online claim form, I'll have to pay a $130 deductible.
So my question is, if that's so, what would be a few phones to search for on ebay used, that are slightly better or much better, that can probably be found on ebay used in the $130 - $150 range?
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Try a Sensation
My uncle lost his mytouch 4g and tmobile gave him a htc amaze.
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Funny story, but after two days in rice and a 3 hour bake in the oven, it seems to be working flawlessly..... Mind you, after being fully submerged for 10 minutes.... Pretty impressive!
Sent from my MyTouch 4G
Im telling u these phones can take a beating and keep on going!!!
sent from the home of the "WIRE"
Sensation, amaze, sgs2(if you look hard enough)
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md1008 said:
Sensation, amaze, sgs2(if you look hard enough)
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More like an SGS 2 with a cracked screen. Those things still sell for quite a bit. In comparison with other phones of the same age.
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Sensation
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I2IEAILiiTY said:
More like an SGS 2 with a cracked screen. Those things still sell for quite a bit. In comparison with other phones of the same age.
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That's why I said if you look really hard. I have seen em sell for under $200 on eBay and they sell instantly
Sent from HTC One V Touch. All wifi no G's cuz my network. Ain't no Virgin
---------- Post added at 09:53 PM ---------- Previous post was at 09:49 PM ----------
Also not really an upgrade and I a lot of ways could be considered a downgrade cuz the camera sucks at 3mpxl. But the Galaxy exhibit aka Samsung exhibit II 4G is dirt cheap on EBay. Less than $100. Dev community seems to be pretty alive. I know you said upgrade as in better but figure I'll throw that one your way. I almost considered selling my gs3 and getting that phone to handle some bills but then... I filed my taxes