I got into a motorcycle accident and ended up cracking my screen on my inspire. I can still see everything but the glass is cracked. Is there any services where I can get it replaced? Thanks.
Sent from my Inspire 4G using XDA Premium App
Also the vibrator is noticeable weaker
Sent from my Inspire 4G using XDA Premium App
Send it to HTC. $150 is what I hear.
Check with your insurance company and add it to the claim they may or may not cover it but at least it will go against your deductible.
Do you have phone insurance with ATT its like a 120 deductible to get a new one. If not, from what I have been told its 150 to referb your phone through HTC
Sent from my Inspire 4G using XDA App
Johnn_ares said:
Check with your insurance company and add it to the claim they may or may not cover it but at least it will go against your deductible.
Do you have phone insurance with ATT its like a 120 deductible to get a new one. If not, from what I have been told its 150 to referb your phone through HTC
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
Well yes and no. With my captivate i had two claims within a month so they wont cover anything until it has been 12 months
Sent from my Inspire 4G using XDA Premium App
So there isn't like an outside service?
Sent from my Inspire 4G using XDA Premium App
Yes, just Google cell phone repair and find a place your comfortable with as always check reviews on there service, I would stay away from fleebay. Your handset insurance won't cover it but try your auto insurance on personal items or wasn't a claimable accident?
Sent from my Inspire 4G using XDA App
Johnn_ares said:
Yes, just Google cell phone repair and find a place your comfortable with as always check reviews on there service, I would stay away from fleebay. Your handset insurance won't cover it but try your auto insurance on personal items or wasn't a claimable accident?
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
the insurance company said all personal items will not be covered if they are not properly tied down to the motorcycle or secured. apperently my phone being in my backpack isnt "properly secured"
Aren't there any local cellphone shops around where you live? Here we got some small shops that can do that kind of repair for cheaper than what you can find online or e bay. Or if you're really into fixing stuff just get the digitizer on e bay and do it yourself, it isn't as hard as it looks.
zl4y3r said:
Aren't there any local cellphone shops around where you live? Here we got some small shops that can do that kind of repair for cheaper than what you can find online or e bay. Or if you're really into fixing stuff just get the digitizer on e bay and do it yourself, it isn't as hard as it looks.
Click to expand...
Click to collapse
I know that's what I was thinking about. But I really don't wanna screw anything up right now
Sent from my Inspire 4G using XDA Premium App
Just google 'cell phone repair' in your area. I know a few in my area that do them on average from $50-$80 for a screen change.
IrishSmash said:
Just google 'cell phone repair' in your area. I know a few in my area that do them on average from $50-$80 for a screen change.
Click to expand...
Click to collapse
Will do. Thanks!
Sent from my Inspire 4G using XDA Premium App
Related
Okay,so after a super terrible day of bad luck, i was working out about an hour ago with my buddy. my phone was in my hoody pocket and when i went to get on the bench it fell out and the top left part of the digitizer (i think it is called at least) has the common glassy smartphone crack with the ripple effect about 3/4 of an inch into the phone. I have the AT&T approved case for it that i bought with it but that didnt help the 1.5 foot drop. When i bought the phone i made sure i got a warranty plan that would cover accidents. I could have sworn that the guy said it was full coverage. But then i did my research and it turns out that this is the warranty restrictions http://www.wireless.att.com/learn/basics/choosing-features-services/wireless-insurance.jsp and it turns out that it only gives you a deductible and i am a highschool student with no job or allowance and cannot afford to put 200$ into a new phone. Is there any super advanced exaggerated story that i can feed the AT&T customer support to where i get a refurb replacement for free? Its a little immoral but i paid for a complete coverage plan. And phones with cases shouldnt crack from that height. Please help me XDA community.
EDIT: Any suggestions are appreciated.
Does it cover theft/loss??
Sent from my HTC Hero using XDA App
Yes.
Sent from my Liberty using XDA App
Haha nice problem solving.
Sent from my HTC Vision using XDA App
deliriousDroid said:
Haha nice problem solving.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
But i still have to pay the deductible... D:
Deductibles are for every smart phones nowadays
Sent from my SGH-T959 using XDA App
okay well i guess im going to have to pay the deductible. But i found out it is only 50 for the aria so im a little happier now.
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
PHP is insurance. They send you a new device, not repair yours. I dont remember the exact pricing, but i think its about $120.
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Killbynature said:
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Daguse said:
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Click to expand...
Click to collapse
Yeah the touchscreen stills works but lcd is completely cracked. Fell out of the power skin case....
Killbynature said:
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I have had phone repaired at jetcity devices (google). They do a lot of iphones but they also do screens for Androids.
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Killbynature said:
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I talked to one of the reps and they said the only way they could change your color is if your original color is out of stock /:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Killbynature said:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Not a whole new phone, only a refurbished device.
Well I'm going to do it I was one of the lucky ones to get a good screen hopefully I don't have to go through them again
Sent from my HTC Glacier using XDA App
Ok paid 130 free overnight shipping and they change the color for me was reluctant at first though.
Sent from my HTC Glacier using XDA App
sounds good... let us know about the screen.
The screen is good I got a refurbished red one. Using Trident case now Ill never buy another phone again without a case unless its has gorilla glass.
Sent from my HTC Glacier using XDA App
So I've had my nexus s for like 3 months and the glass just mysteriously cracked. Wtf. And the asurion insurance wants me to pay 130 for them to replace it with a vibrant, not even a 4g a goddamn 3g vibrant. Wtf!
How is that even possible not the same phone
You have to be leaving something out
Sent from my Nexus S 4G using XDA Premium App
Nope not leaving anything out, because T-Mobile doesn't actually carry this phone the 8 bucks a month I spend on insurance can't replace this particular device. Just screwed unless I buy the touch screen digitizer glass assembly and fix it my self, which is what Iam going to do.
Wonder if you would be able to keep the busted nexus s with the claim, and get the other phone? I would fix the NS, then flip the other for cash.
Just a thought........
Heeter
Sent from my Nexus S using XDA Premium App
damn that sucks balls! did you ask about the policy before you bought it?
Heeter said:
Wonder if you would be able to keep the busted nexus s with the claim, and get the other phone? I would fix the NS, then flip the other for cash.
Just a thought........
Heeter
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
i don't know from experience, but i've been told that with sprint's asurion claims, many times they don't even ask for the original device back.
maybe tmo's policy is the same? and technically this wouldn't be fraud either.
The ESN becomes blacklisted so it doesn't become much more than a glorified media player.
Sent from my Nexus S 4G using XDA App
thats what i thought too, but there are reports that sprint hasn't been blacklisting them. nonetheless, his is a gsm phone, so he wouldn't have to worry about that.
Yea they told me i would be billed like 30 bucks if i didnt return it, sooo... that might not be a bad plan. Thanks for the idea
WIN!
Usually that company will reimburse you for the cost of buying a new Nexus S, less the deductible. All you should have to do is send them the receipt. Call them and ask..that's what a lot of Nexus One owners had to do.
Sent from my Nexus One using Tapatalk
First time when UPS was about to deliver myTouch 4G from Tmo, the message on the website appeared after 9pm:
"THE PACKAGE WAS MISSED AT THE UPS FACILITY, UPS WILL DELIVER ON THE NEXT BUSINESS DAY"
The phone had some defects and a bad screen - I sent it for the exchange.
Today I was about to get the new phone, guess what?
The apartment number is missing or is incorrect. UPS is attempting to obtain this information.
I am about to explode!
AntonJart said:
First time when UPS was about to deliver myTouch 4G from Tmo, the message on the website appeared after 9pm:
"THE PACKAGE WAS MISSED AT THE UPS FACILITY, UPS WILL DELIVER ON THE NEXT BUSINESS DAY"
The phone had some defects and a bad screen - I sent it for the exchange.
Today I was about to get the new phone, guess what?
The apartment number is missing or is incorrect. UPS is attempting to obtain this information.
I am about to explode!
Did anyone else happened to experience the same? I wonder if this happens to all Tmo packages.
Click to expand...
Click to collapse
yes it happens all the time you have just never heard of it happening before...
Nothing wrong here. Three replacements sent next day delivery all arrived as scheduled. I live in a house though, so maybe its easier for them to deliver it? It sounds like a ups issue, not a t mobile one...
Sent from my HTC Glacier using XDA App
dung8604 said:
Nothing wrong here. Three replacements sent next day delivery all arrived as scheduled. I live in a house though, so maybe its easier for them to deliver it? It sounds like a ups issue, not a t mobile one...
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Lucky you. They sent it via 3 day ground
I should mention that I also have insurance and I'm on contract
Sent from my HTC Glacier using XDA App
dung8604 said:
I should mention that I also have insurance and I'm on contract
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Mine was just a replacement "withing first 30 days." I guess if this one is defective too, I would not want to play the roulette and will get Sensation.
Update: second mytouch 4g. One little piece of dust underneath the screen. I think I had it.
Where one lint, there will be another right?
I think I will get sensation.
Sent from my HTC Glacier using XDA Premium App
Good luck man hope it works out for you
Sent from my HTC Glacier using XDA App
Dust under the screen it's a serious problem for you? Wow...
GazaIan said:
Dust under the screen it's a serious problem for you? Wow...
Click to expand...
Click to collapse
Of coarse. It is a premium product, and must be of top quality
AntonJart said:
Of coarse. It is a premium product, and must be of top quality
Click to expand...
Click to collapse
I don't see how this is a problem. The MT4G is a premium product and something like dust under the screen I would consider DOA. This is still a 400 dollar phone buying from tmo
Sent from my HTC Glacier using XDA Premium App
DUST SUCKS. In high light when you are reading or watching something on your phone it is absolutely terrible even if you have a bit of dust
I might be in the same boat as you. On my third warranty replacement in 2 weeks, and I'm getting a seriousl wifi death grip issue. Sucks so bad, because other than that I love this phone. Called T-Mobile and explained the situation to them, and they offered me a G2. wtf.
Rillusion08 said:
I don't see how this is a problem. The MT4G is a premium product and something like dust under the screen I would consider DOA. This is still a 400 dollar phone buying from tmo
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Agreed.. I have dust under my screen but in no way does it impede viewing the screen. It's something I've experienced with every device I've ever had, and I never cared.
So the day i got my g2x i signed up for insurance that covers everything. And since tmobile discontinued the g2x, if i loose my phone or someone steals it, how will i get a replacement? Will they give me choices of different phones to choose from?
There's a thread in discussion that summarizes this: if something happens, you pay $130 and can choose an HTC sensation or if you push them a galaxy s2.
Sent from my LG-P999 using xda app-developers app
redmonke255 said:
There's a thread in discussion that summarizes this: if something happens, you pay $130 and can choose an HTC sensation or if you push them a galaxy s2.
Sent from my LG-P999 using xda app-developers app
Click to expand...
Click to collapse
not true they are still sending out g2x's i received one
Thanks, but why would i need to pay another 130 bucks?
joker550 said:
Thanks, but why would i need to pay another 130 bucks?
Click to expand...
Click to collapse
it's just like your auto or health insurance. Just because you pay the premiums, you still have a time of service deductible you're responsible for.
Now if it's a warranty problem, they send a refurbished G2x with a much smaller warranty processing fee
Sent from my LG-P999 using xda premium
Basically you have to pay for a replacement for anything other than hardware failure. So if you lose it or its stolen or water damage you have to pay. Now let's say your speakers fail or button stops working or even the charger port like mine was they will replace it for "free" as they say, but still make you pay a $5 fee to exchange your phone
Sent from my LG-P999
so lets say i make my own hardware issue and send them the phone, will they send me another g2x or one of the other phones?
Your fault= insurance= large deductible= different phone
LG 's fault= warranty= small processing fee= refurbished G2x
Sent from my LG-P999 using xda premium
These deductibles are pointless. Might as well get a new phone. But to stay on topic, yeah you will still get your G2x refurb. If they dont have any, $130- $150 for S2 or Sensation.