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I have a problem two days ago I was at work in the pouring rain and the belt clip where my Fuze was in got soaked and the screen on the Fuze doesn't turn on anymore and the tabs inside by the battery turned red. The phone still starts up and makes sounds and everything but the screen does not light up or the keyboard. A friend of mine was saying all I would have to buy to fix it is a new screen. Do you think I need just that or a new motherboard?
if you hear it boot up, and have you tried having someone call you ... if you can recieve calls then a screen is the way to go
yea calls work, so its prob jus the screen then right?
Well it would certainly seem so, but.....
I don't know how much it would cost to replace that screen, but it might be more economical to go with an insurance replacement if possible? I know personally I wouldn't attempt to replace the screen, because you can certainly expect some other issues if the phone got that wet!
but that just my opinion
good luck! let us know!
Kewlj1313
I am not posting any answers in this post or trying to jack the thread, but, Kewlj1313, the manner in which you suggested to use the insurance on the phone, it seems most of the people buy insurance for their Fuze. Is it true? It has got me a little worried because when I was ordering my Fuze, the sales rep actually asked me if I wanted it insured and I declined. Is it a regular thing to insure these phones?
For future reference, if your phone gets that wet again turn it off immediately. When you get home shake off as much water as possible then put it in a bowl of uncooked rice overnight or longer.
If you know there's still water in there, I'd still put it in a bowl of rice. If you're more ballsy than me you might try to soak it (off of course without a battery inside) in the highest concentration of rubbing alcohol you can find. Then let it dry out that way.
Rubbing alcohol should dilute the already contained water, somewhat clean any mineral deposits from the rain, and dry much more quickly than plain water.
I would put insurance on it but I brought the phone online and I am using it for Tmobile so I wouldn't be able to use at&t`s insurance on it, and when It got wet I did turn it off and let it dry and blew it out with an air hose. The replacement screen is about 80 dollars
incisivekeith said:
I am not posting any answers in this post or trying to jack the thread, but, Kewlj1313, the manner in which you suggested to use the insurance on the phone, it seems most of the people buy insurance for their Fuze. Is it true? It has got me a little worried because when I was ordering my Fuze, the sales rep actually asked me if I wanted it insured and I declined. Is it a regular thing to insure these phones?
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You can purchase insurance through ATT for your first 30 days of having the phone! I personally definatelly think the 5 dollars a month is worth it, just knowing that I could throw my phone onto the ground, stomp on it, run it over, lose it, anything, and it would only cost me 125 to get a new one if needed
but that's just me!
thx
Kewlj1313
tdubz said:
I would put insurance on it but I brought the phone online and I am using it for Tmobile so I wouldn't be able to use at&t`s insurance on it, and when It got wet I did turn it off and let it dry and blew it out with an air hose. The replacement screen is about 80 dollars
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I would say if you are comfortable enough with taking it apart and can get the screen then for sure give it a try! I would of course take the phone apart before ordering the screen, that way you'll know whether or not you'll be able to actually do it before you spend the money!
Just me again tho!
Kewlj1313
Kewlj1313 said:
You can purchase insurance through ATT for your first 30 days of having the phone! I personally definatelly think the 5 dollars a month is worth it, just knowing that I could throw my phone onto the ground, stomp on it, run it over, lose it, anything, and it would only cost me 125 to get a new one if needed
but that's just me!
thx
Kewlj1313
I would say if you are comfortable enough with taking it apart and can get the screen then for sure give it a try! I would of course take the phone apart before ordering the screen, that way you'll know whether or not you'll be able to actually do it before you spend the money!
Just me again tho!
Kewlj1313
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Really? I thought you had to have a contract with AT&T to get insurance from them, and yea I have no problem taking the screen off it's pretty easy
insurance does not cover water damage!
- There is a special sticker that reacts to water/liquids
- If returning, when the service tech see the sticker has reacted to water content, they then void the insurance.
- I've heard that microwaving the device will nullify the sticker's reactivity to water. However now you have a busted phone and a microwave.
kusbainian said:
insurance does not cover water damage!
- There is a special sticker that reacts to water/liquids
- If returning, when the service tech see the sticker has reacted to water content, they then void the insurance.
- I've heard that microwaving the device will nullify the sticker's reactivity to water. However now you have a busted phone and a microwave.
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If you have the at&t insurance for an extra $5/month it does. Even if the phone is lost or stolen, they will replace the phone for a $125 deductible. I remember I dropped mine in a pitcher of beer and had to get a new one.
If you don't have it, you might be able to talk to AT&T and try to prematurely re-extend your contract under special circumstance such as adding text or using a different minute plan.
I would say if you are comfortable enough with taking it apart and can get the screen then for sure give it a try! I would of course take the phone apart before ordering the screen, that way you'll know whether or not you'll be able to actually do it before you spend the money!
Just me again tho!
Kewlj1313
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Ive fixed a few "wet" phones (even my own old tytn 1 that fell into a river) by turning it of as soon as possible, take everything apart(stylus, battery,sd-card etc) shake as until all visible water is gone and put it all into a bowl of rice as the other dude earlier said. that has fixed 2 phones, the other 4(inluding my tytn 1) i had to disassamble totally(unscrew,take apart housing,disconnecting flatcables and so on) and then put all parts into a kitchentowel and then onto a plate and into my kitchenown on about 60 degrees celsius for few hours - assemble and voila =) truth be told, it dosnt always work but i just might.
if you think your screen is broken, and you tried the own-trick without hickups then order a new screen for ebay and just replace it yourself - not as difficult as one might think.
good luck
instructions on replacing screen
any easy instructions on replacing the screen. i have looked on the internet. I find the replacement parts but no instructions. I have the service manual, but it is not clear on how to replace the screen
Here is my situation:
I purchased my phone from letstalk.com, so if I were to do an exchange, I would be without a phone for about a week and a half (I have to send the phone back first).
I noticed dust particles (about 10 or so) on the right side of the screen today. I'm not sure if they have always been there, or just slowly appeared. I never noticed it until I was in direct sunlight today. They aren't noticeable at all when the screen is on.
I'm also afraid of receiving an Acer screen instead of sharp.
So, for those of you that have dust under the screen, did you exchange for a new phone?
You know I have some dust and don't plan on exchanging mine. I'm sure if I do it will just happen again. At least until the next batch if they correct it. I have a sharp screen and prefer it. I think I will just keep it for a few months then do a insurance claim so I get a new one and not a refurbished one. Yeah there is a deductible but I think it's worth it.
Sent from my HTC Sensation Z710e using XDA App
graffixnyc said:
You know I have some dust and don't plan on exchanging mine. I'm sure if I do it will just happen again. At least until the next batch if they correct it. I have a sharp screen and prefer it. I think I will just keep it for a few months then do a insurance claim so I get a new one and not a refurbished one. Yeah there is a deductible but I think it's worth it.
Sent from my HTC Sensation Z710e using XDA App
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After a week of having the phone (with little dust), I'm thinking about doing the same thing.
how much is the deductible ?
Where do you guys get your insurance from?
brian85 said:
Where do you guys get your insurance from?
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T-Mobile........
got dust today and its only 2 days after i got it, going to call for a replacement tomorrow and every time it happens while its under warranty.
UK Vodaphone Taiwan model
edit: contacted vodafone they are exchanging it tomorrow, no questions asked, I told them there was dust on the right hand side and they didn't ask me about the environment etc i used it it.
I voted no but I just got my replacement That's why
Sending mine back to HTC on friday. I have dust at the top and in the middle... It's nearly noticeable. But It's driving me nuts...
Sent from my HTC Sensation Z710e using XDA App
I found dust not normal. Had no dust under my HTC Passion.
Did you exchange via HTC or T-mobile? If T-mobile, do they offer the swap method like HTC does?
very little dust
but had touch screen issues as well
zahashingo123 said:
very little dust
but had touch screen issues as well
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Did you exchange via HTC or T-mobile? If T-mobile, do they offer the swap method like HTC does?
Take the case off your sensation and make sure the screen is on at full brightness. Look at the lower right corner, you can clearly see the backlight for the buttons , I imagine dust gets in there and slowly travels (due to moving the phone around) to the screen portion of the device.
I had mine for about 3 weeks when I noticed the dust under the screen, about half way down the screen on the right side. It wasn't specks, but a streak of dust going from the edge toward the middle. I called T Mobile for a replacement, and the one they sent me was worse than what I had, green tinge to the screen, and the screen was not responsive. I sent back the replacement. I sent mine in to HTC almost 2 weeks ago. They replaced the LCD, and sealed the edges (or wherever the dirt is coming in at). It is supposed to be back in a couple of days. I will post how it looks, and if there are any issues with the repair, when it gets here.
Kelkie said:
I had mine for about 3 weeks when I noticed the dust under the screen, about half way down the screen on the right side. It wasn't specks, but a streak of dust going from the edge toward the middle. I called T Mobile for a replacement, and the one they sent me was worse than what I had, green tinge to the screen, and the screen was not responsive. I sent back the replacement. I sent mine in to HTC almost 2 weeks ago. They replaced the LCD, and sealed the edges (or wherever the dirt is coming in at). It is supposed to be back in a couple of days. I will post how it looks, and if there are any issues with the repair, when it gets here.
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I had dust in the same exact place, but they were specs, noticeable during usage.
My T-mobile replacement is coming Wednesday. I hope hope hope that that there is no dust in this one. I hate playing back and forth.
Constrabus said:
I had dust in the same exact place, but they were specs, noticeable during usage.
My T-mobile replacement is coming Wednesday. I hope hope hope that that there is no dust in this one. I hate playing back and forth.
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I hope so too. I didn't notice any dust in the one they sent me, but it was a "refurb". It was far worse than what I had, so I sent it back to them. I decided then that I wasn't going to play the exchange game with them anymore, and I liked the phone I had, just not the dirt. I am so hoping that I don't have any more problems with it because if I have to live without it for 2 weeks again, I will not be happy!
Kelkie said:
I hope so too. I didn't notice any dust in the one they sent me, but it was a "refurb". It was far worse than what I had, so I sent it back to them. I decided then that I wasn't going to play the exchange game with them anymore, and I liked the phone I had, just not the dirt. I am so hoping that I don't have any more problems with it because if I have to live without it for 2 weeks again, I will not be happy!
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Wow.. I was thinking the replacement would solve my problems.. but if the refurb units are sub-par, maybe not. And if the dust is an issue with all sensations it looks like they will all need to be sent in to HTC for sealing. Dust Screen of Death.
I'll update when it arrives.
I think the Sensation just has sealing problems with the screen. Just 2 days ago I was out and it started raining, and my phone was in the pocket face down facing my thigh. By the time I got home and pulled out my phone, water had seeped into the screen and messed it up, but all my liquid damage indicators were white. All my other phones, I never even had to worry about that. My HD2, I got poured on outside by a lot of rain, and my phone was completely fine. Luckily, I'm still getting a replacement.
Constrabus said:
Wow.. I was thinking the replacement would solve my problems.. but if the refurb units are sub-par, maybe not. And if the dust is an issue with all sensations it looks like they will all need to be sent in to HTC for sealing. Dust Screen of Death.
I'll update when it arrives.
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Click to collapse
I got mine back from HTC today, the dust is gone, but the new screen they put in it is defective. Only parts of the screen are responsive, etc. I am not happy at all, but the only thing I can do is send it back for another repair. If it has to go back again after that, i believe HTC will replace it. I hope it doesn't get that far. I hate not having my phone for two weeks at a time...
I had to replace my sensation due to a faulty screen and the replacement I got from tmobile had dust underneath the glass, i just called tmobile again and they sent me a new replacement which is completely free of dust (for now)
Sent from my HTC Sensation Z710e using XDA App
Smashed up my screen (dropped two feet onto a laminate pretend hardwood floor... can't believe it but whatever!), ordered a hong kong replacement, installed it yesterday, and the new digitizer has an issue I haven't seen anyone else talk about... it works for about 1-1/2 seconds, then quits for about 1/2 second, then repeats. I figured this out by testing it with a paint program. Check out the video at http://www.youtube.com/watch?v=F6spRuiA0bI
So now I'm going to do a factory wipe and see what happens, but I figure it's honest and for true defective, so I've contacted the seller about another one.
rryanosman said:
Smashed up my screen (dropped two feet onto a laminate pretend hardwood floor... can't believe it but whatever!), ordered a hong kong replacement, installed it yesterday, and the new digitizer has an issue I haven't seen anyone else talk about... it works for about 1-1/2 seconds, then quits for about 1/2 second, then repeats. I figured this out by testing it with a paint program. Check out the video at http://www.youtube.com/watch?v=F6spRuiA0bI
So now I'm going to do a factory wipe and see what happens, but I figure it's honest and for true defective, so I've contacted the seller about another one.
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You 're probably right! Watching the video and knowing the hong kong reputation the digitizer must be defective! You should request a new one!
Did you try everything in this thread http://forum.xda-developers.com/showthread.php?t=1239238
So a few weeks ago my brother spilled the tiniest drop of soft drink on my volume buttons, and they've been sticky ever since. Today I finally built up the courage to open my Nexus 5 to clean the buttons. I was extremely gentle as always, and there's no visible damage to the device. I wiped away at the gunk with a dry microfiber cloth and put everything back together again. When I tried to turn the phone on, I could hear Viber messages coming through, but the display wasn't working. I thought maybe I had knocked the LCD connector so I opened the casing again and made sure all ribbons were secured and closed everything back up again. Well now I get nothing. No display and no sounds.
I've called Google and explained the issue, minus my repairs and they've agreed to send me a new handset which should be here within the week, and I'll send in my device when the replacement arrives. Out of curiosity though, what happens if they find the handset was tampered with? Will they automatically bill my credit card seeing as I already have the replacement?
iPWNtehNOOB said:
So a few weeks ago my brother spilled the tiniest drop of soft drink on my volume buttons, and they've been sticky ever since. Today I finally built up the courage to open my Nexus 5 to clean the buttons. I was extremely gentle as always, and there's no visible damage to the device. I wiped away at the gunk with a dry microfiber cloth and put everything back together again. When I tried to turn the phone on, I could hear Viber messages coming through, but the display wasn't working. I thought maybe I had knocked the LCD connector so I opened the casing again and made sure all ribbons were secured and closed everything back up again. Well now I get nothing. No display and no sounds.
I've called Google and explained the issue, minus my repairs and they've agreed to send me a new handset which should be here within the week, and I'll send in my device when the replacement arrives. Out of curiosity though, what happens if they find the handset was tampered with? Will they automatically bill my credit card seeing as I already have the replacement?
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from what i understand of how google does RMA's, they take a deposit from your account for the replacement they sent you and refund it when they receive your defective device. So im guessing that they will just keep whatever they take out.
Though i could be wrong, ive didnt have to rma my device, and im basing this on what ive read
TheAtheistOtaku said:
from what i understand of how google does RMA's, they take a deposit from your account for the replacement they sent you and refund it when they receive your defective device. So im guessing that they will just keep whatever they take out.
Though i could be wrong, ive didnt have to rma my device, and im basing this on what ive read
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They don't take the money, they do just block it on your credit card
In my case, Google released the whole sum as soon as I handed the defective N5 to UPS and sent them the tracking number, so there's nothing to worry about :good:
Replacement has shipped. The ride begins!
Well, the replacement arrived yesterday. I tried to book a time to have the defective unit picked up, but the link that Support emailed me doesn't work, so they're looking into that for me.
Strangely though, the authorization on my credit card has disappeared, even though I haven't sent the unit back.
Has anyone found the plastic piece between the black screen and the silver chassis part? Mine is cracked at all the mks holes. I don't know why it happened but it seems like it has for a few of my friends as well.
Its a known issue... Mine is cracked also.. Called AT$T they are sending me a replacement... You can do a carrier warranty or do a warranty through LG... If you do it through LG. You will be without a phone for 2 weeks or so... My carrier is sending my replacement to me should be here today... And I send my phone back tie them in the box my replacement came in...
But then u get a refurb that sux
i got mine exchanged for the faulty wireless charging and they sent me a refurbished unit and i can say the cracking will happen again so just don't be surprised when it does.