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I just got the Inspire through my work but the data is not working. They just switched my phone over from the Captivate and I had data fine. They have no idea what the issue is. I have the H+ with the check mark under it.
It just keeps giving me connection failed due to incorrect APN setting. When I look at the APNs I have Media Net and MMS listed. I can select Media Net but I can't configure anything on it, everything is grayed out.
Anyone have any ideas?
create a new apn and use the settings on this page.
I had the same experience... while it's true that creating a new apn will "fix" the problem, the real problem is almost certainly that you don't have a 4G data plan.
Went to corporate store and talked to a clueful rep, who hadn't done a 4G order before. I wanted to make sure I kept my unlimited data plan (Note, said plan was "3g"), which he did.
Once I got home, phone couldn't connect to data, so I added an APN called 'att', pointing to 'wap.cingular', and the phone worked-- except that the AT&T Wireless page showed me as not having a data plan at all. Of any kind.
Called rep back, he investigated, and discovered that the new phones must have a "4G" data plan-- In this case, he had entered the code for "3G unlimited data", and the system deleted that plan. Once he entered it as "4G unlimited data", the problem was fixed. I deleted the APN I'd created, turned mobile data off/on, and the phone's been working fine since.
So, short form... If your phone is 4G, and your data plan is 3G, the system will "fix it", by removing the data plan.
The symptom is "unable to connect to mobile data" because of invalid APN.
Hope that helps, just my experience, your mileage may vary, contents may settle during shipping, yada yada.
Yep. That fixed the no data problem. I wouldn't be surprised if I didn't have a 4G plan at all. It is my work plan so I can't really do anything about it at the moment. I will have them check on it Monday. Thanks for all the help guys.
Sent from my Desire HD using XDA App
Reset to default. Fixed it for me.
Sent from my Desire HD using XDA App
Creating a new one from that site worked like a charm for my brothers HTC inspire 4g..he does not have a 4g Plan. So changing it up worked!
I'd still check with AT&T (unless the more experienced ones here say otherwise)...even if the APN change "fixes" it. I know that even though I handed them my 3G iphone and had them copy the contacts and stated that I wanted to be sure I got stepped up to 4G, I still found that my plan had not been properly set up at the store in which I bought it...spent an hour or so on the following Sunday talking to an AT&T rep and explaining where they went wrong - somehow they showed my plan was still an iPhone 3G plan with unlimited data - and somehow my phone worked until that point, even though the rep said it shouldn't have been working.
I think they have an issue with in-store changes updating their main systems or something. At any rate, it's worth a call to get it straightened out properly with AT&T.
I don't notice any difference between "4G" speeds on the Inspire vs. "3G" speeds on the iPhone. Could just be my market.
Had the same issue here.
I just reset the phone to default > Home > Menu > Settings > SD and Phone Storage > Factory data reset.
When I bought it in the store, The idiot handed it to me and was all; set it up....I just skipped everything. Well one of the things I skipped was Wifi/Mobile data set up.. Its good to go now as after the reset it set it all up.
Please, moderators, move this to the proper forum if I got it wrong. It's not quite development but it's not Q&A. General? Anyway...
My billing cycle begins on the 17th. By the 31st, I was throttled. By June 1st I was unthrottled, by T-Mobile, with my data counter reset to zero. So here's what happened and perhaps other can repeat the process. My guess is that even if it works thee loophole will be quickly closed.
If you are throttled and call T-Mobile they will tell you that there is nothing they can do. This is, in fact true. But what happens if T-Mobile throttles you by accident? Well, that's what happened to me. When my billing cycle started on May 17th, I noticed that it began with about 2GB of data already used. I thought it was an error and it needed a day or two to reset. However, it never did. By the 27th, I was pretty close to 4GB and called T-Mobile to see what was going on. After a couple of hours (they move their support oversees and it now sucks), they finally figured out that the data between May 10th to May 16th from the prior month's billing cycle was somehow being added to my current billing cycle. They opened a ticket and I had to wait. I asked what would happen if I happened to get throttled before they resolved it and she said she didn't know.
Not content with that, in the name of science, I set out to find out what would, in fact, happen. So, I got myself throttled. On May 31 I got the dreaded "Due to the amount of data you have used this billing cycle.....slowed...." message. I called T-Mobile who found themselves in a bind. They realized it was their error but had no way to unthrottling me. So, after some time, the supervisor came up with a scheme. Here goes.
She changed my data plan from one type to another for the remainder of the month which she would changed back to my grandfathered plan (in my case, an unlimited plan for $25 to a $30 5GB plan). This change caused the previous data on the plan to reset to zero thereby giving me another 5GB of data at full speed (apparently she couldn't give me the 10GB because it also required a change in my voice plan or something like that).
This might work for others as well. Bear in mind that this will alter your contract so if you are on a grandfathered plan it just isn't worth it. If you just signed up with T-Mobile or you are a month-to-month subscriber then this is perfect for you to try. Personally, I wouldn't do it again because my plan isn't offered anymore. I would love to hear if others are successful at this. I advise not saying anything about being throttled and just asking to change data packages. I imagine that if you are on a 5GB plan and go to a 200MB or 2GB plan and back to a 5GB plan all in the same day or couple of days that that would be ideal. I have no way to test this again. I can verify that it worked. I was getting my usual ~1-5Mbps down, was throttled to ~50kbps and am now back to my usual speeds.
Sorry for the long story.
The geniuses at T-Mobile completely deleted my Data plan "by accident" and couldn't restore it (the plan no longer existed) when I was throttled. After many hours on the phone, retention was able to restore my original data plan and when they did I was un-throttled and reset to zero. So it worked for me.
I was reading about Data lags on the sensation but never noticed it on mine (Tmobile US) but I did notice that my "4G" speeds were incredibly slow and went through all the troubleshooting "Ciphering off/on radio off/on" "airplane mode on/off" "hard reset" "new sim card" ect.
Using the SpeedTest.Net App, I was getting about 1MB download and less than 1MB Upload. Sometimes I'd get 500KB Download. I called Tmobile Customer Service and they said that my current android plan "$35 Unlimited Data and Text" (even though my phone constantly shows 4G at the top) does not include 4G and I'd have to update to the new plan which includes 4G for $30 5GB Unlimited (wtf?) Data and $15 Unlimited Text"....so I changed it....2 hours later....
I'm still getting the same speed. <1MB Download <800KB Upload...
Any help guys? Did I pretty much just get ripped off? I'm on Tmobile US, in a 4G coverage area. --- What speeds are you guys getting?
Toeeknee said:
I was reading about Data lags on the sensation but never noticed it on mine (Tmobile US) but I did notice that my "4G" speeds were incredibly slow and went through all the troubleshooting "Ciphering off/on radio off/on" "airplane mode on/off" "hard reset" "new sim card" ect.
Using the SpeedTest.Net App, I was getting about 1MB download and less than 1MB Upload. Sometimes I'd get 500KB Download. I called Tmobile Customer Service and they said that my current android plan "$35 Unlimited Data and Text" (even though my phone constantly shows 4G at the top) does not include 4G and I'd have to update to the new plan which includes 4G for $30 5GB Unlimited (wtf?) Data and $15 Unlimited Text"....so I changed it....2 hours later....
I'm still getting the same speed. <1MB Download <800KB Upload...
Any help guys? Did I pretty much just get ripped off? I'm on Tmobile US, in a 4G coverage area. --- What speeds are you guys getting?
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Click to collapse
Did you go over your limit? They will throttle you if you go above the 2gb/5gb/10gb
I'm currently throttled and only getting .5mbps down. sucks but I got throttled one week before my new cycle so hopefully it will go back up next week
Nope. Got the phone last week and Its been slow like that since. I called tmobile to check and see and they said I was well below my usage.
You shouldn't have changed your plan. There might be something wrong with the phone or the area you live in.
That's what I asked them, I said what if it's the phone and not my data plan. I told her that Tech Support doesn't know what the problem is but they just think that the plan is old and that's why its not on 4G, I asked if I still get the same problem can I change my plan back to the grandfathered plan, The rep said that she had a problem like that before and she switched her plan and she got fast speeds but if it doesn't get resolved she will note the account so that "special accounts care" MIGHT switch me back to my old plan.
Still slow speeds.
The feature your taking about, $30 for the 5G data is a Required feature if your on an old plan. You can switch to the $79.99 even more plan and that gives you unlimited talk text and 2GB web each month. if you choose to remain on the old plan, the 5GB $30 plan is the data plan we can add in the store.
Sent from my HTC Sensation 4G using XDA App
My thing is, I had a plan for $35 Unlimited Data and Text but they said that doesn't support 4G so I changed the plan to $30 5GB and $15 Unlimited Text plan but the speeds are STILL the same.
I was wondering what everyone else's speed is and if I just got ripped off going into a new more expensive data plan yet receiving the same speed as my old cheaper plan.
It could be in the area your in, but just to be sure, go into your tmobile store and try speedtest while your there and also check the sensation they have in the store.
Sent from my HTC Sensation 4G using XDA App
good idea checking the speed on theirs. But as far as area wise, I don't think its that. I live in Garland, Texas but go out all over the place for fun. So I go to Dallas, Rockwall, Fort Worth, and all these big cities and still, slow speeds.
Sent from my HTC Sensation 4G using the XDA mobile application powered by Tapatalk
they lied to you.
I am getting 6mb down on the unlimited G1 plan. I did switch sim cards and used the one in the box, but did a web chat to activate so I encountered no BS.
Real sorry about that...
Seriously,
ask for a floor manager, then ask the floor manager for their supervisor, don't stop until you get you plan back.
I got unlimited loyalty minutes $69 for 2 lines and $30 for unlimited text and data. mine data tally never shows any usage, it just says unlimited, doesn't show an amount just 0% used.
I was on the phone for 3 hours though showing my backside a couple years ago.
I got lucky I think, maybe I just feel lucky and have the same deal as the rest of the customers who were around back in the voicestream days before the tmobile buyoiut;
point is though, be nice and cool but persistent and keep asking for managers and supervisors until you get your plan back.
also,
always ask them to place a note on your profile saying what ever they promise.
good luck
and I'm out...
I have a feeling it is something with your phone.
I'm on the grandfathered $25 unlimited Android Data plan (5GB of 4G) and below are speeds I've gotten with 3-4 bars of 4G.
I live about 25 minutes outside of Milwaukee, WI.
5.5 - 10 Mbps download and .6 - 2.2 Mbps Upload
Daddyroot said:
they lied to you.
I am getting 6mb down on the unlimited G1 plan. I did switch sim cards and used the one in the box, but did a web chat to activate so I encountered no BS.
Real sorry about that...
Seriously,
ask for a floor manager, then ask the floor manager for their supervisor, don't stop until you get you plan back.
I got unlimited loyalty minutes $69 for 2 lines and $30 for unlimited text and data. mine data tally never shows any usage, it just says unlimited, doesn't show an amount just 0% used.
I was on the phone for 3 hours though showing my backside a couple years ago.
I got lucky I think, maybe I just feel lucky and have the same deal as the rest of the customers who were around back in the voicestream days before the tmobile buyoiut;
point is though, be nice and cool but persistent and keep asking for managers and supervisors until you get your plan back.
also,
always ask them to place a note on your profile saying what ever they promise.
good luck
and I'm out...
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Click to collapse
Your unlimited loyalty plan is 5GB . Also, customer care can get you back on your old plan, the guy I'm quoting makes it seem like they are cutting diamonds lol.
Just call and tell the rep you speak to that your account was changed in error and you do not want your data plan changed. If you are questioning the phone, get it replaced.
Sent from my HTC Sensation 4G using XDA App
called tmobile again, talked to them and troubleshooted for about an hour, turning phone on and off, refreshing network ect. and still low speeds 600kbps download and 32 kbps upload. Asked if it could just be my phone and they said no. The tech is opening up a trouble shoot ticket, saying its probably a network error and I should wait up to 72 hours for a technician to come out to the area.
guess I'm waiting.
Sent from my HTC Sensation 4G using the XDA mobile application powered by Tapatalk
I will add to the confirmations that the plan or SIM doesn't matter. I use the $25 MyTouch 3g plan and I have an older "2g" SIM card in my Sensation. I average 6-7 Mbs bandwidth with max 10 Mbs seen so far.
digiholic said:
I will add to the confirmations that the plan or SIM doesn't matter. I use the $25 MyTouch 3g plan and I have an older "2g" SIM card in my Sensation. I average 6-7 Mbs bandwidth with max 10 Mbs seen so far.
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Click to collapse
I have to humbly disagree with you there...kinda.
I know some here have the same plan and situation you have and granted it works in your case, it is not really fair to say it works for all.
I came from a nexus one and simply changed my sim card over to the sensation on June 9. It worked fine until day 3. I think you have responded to a couple of my threads asking about the "android" vs grandfathered plans on the sensation but I do not recall what was said. Beside that, I was connected fine with my grandfathered data plan which I used with my old SE Xperia x1. It was called a 'smartphone' data plan, which cost 24.99/mo with 400 data texts. I have since replaced the sim that came with the box, made sure the IMEI's matched to their systems (which I think was the reason for the data cutoff) and now have a coded "android" plan.
From day 3, I have been on here asking people's opinions on, "data is data so our grandfathered plans should work no problem"....and to talking with tmobile cs, opening a trouble ticket because it came at the same time there was a problem outtage in my area (San Antonio, TX). I was told that the trouble ticket takes about 3 days to be addressed/resolved.
BUT on day 4 (day 2 of the trouble ticket), I called tmo cs again and got to the second level tech dept and had an in depth troubleshooting call with the extremely nice tech. Turned out she has an android device too so that helped things along.....The tech checked my trouble ticket but had a feeling that she could fix it so we agreed to go for the gusto. Upon tweaking the apn's and other settings, nothing worked even though I have the 4g icon up on my notification bar, just no data transfer. Before hanging up, I asked her about my grandfathered plan and was weary of getting the "suggested" android plans out there because there was nothing comparable to my grandfathered plan. She then went to her senior manager who is also nice and explained my situation. The rep came back to me and said I was right, the old grandfathered plans DO NOT work and any IMEI's that come back with incompatible data plans get disconnected.
So she and her manager saw that I was also a long time member of tmo for over 10 years and agreed to set me right and not have me pay more for a plan that I am getting less features on. The manager went and recoded my grandfathered plan to read Android instead of smartphone. (I am guessing this unlimited wording is 5gb and then throttles me but I am on wifi most of the time so it doesn't bother me) Two seconds later I got a sms from tmo welcoming to the android data plan.
About an hour later I found that my data was flowing again. So I must stress that even though your grandfathered plans may still work, do not be surprised if tmo disco's your data connection. You'll still make and receive calls, but data will be disco'ed.
But to the OP with slow data issues, have you changed the Sim card at all? I would advise against calling tmo and asking them to check the IMEI they have on file because I think that is what flagged my phone to begin with. And as for the data plan issue, you will need to come to grips with what works for you.
This may not be common, but I had to get a new SIM card for my N1 when they rolled out their HSDPA stuff locally I couldn't get any 3G at my apartment after they did; an updated/new SIM card fixed that issue.
As far as the plan, they tried to get me on the same gimmick; said that I should upgrade to the 4G plan etc etc...I politely refused it and im getting 6mbps here in Blue Bell, PA
kpjimmy said:
BUT on day 4 (day 2 of the trouble ticket), I called tmo cs again and got to the second level tech dept and had an in depth troubleshooting call with the extremely nice tech. Turned out she has an android device too so that helped things along.....The tech checked my trouble ticket but had a feeling that she could fix it so we agreed to go for the gusto. Upon tweaking the apn's and other settings, nothing worked even though I have the 4g icon up on my notification bar, just no data transfer. Before hanging up, I asked her about my grandfathered plan and was weary of getting the "suggested" android plans out there because there was nothing comparable to my grandfathered plan. She then went to her senior manager who is also nice and explained my situation. The rep came back to me and said I was right, the old grandfathered plans DO NOT work and any IMEI's that come back with incompatible data plans get disconnected.
Click to expand...
Click to collapse
Yeah they were trying to be nice & all, but seriously, Tmobile blocked all Sensation IMEIs that weren't on their newer plans to force you to "upgrade". It's not the CS reps fault though, but tmobile's & their wanting everyone on a tiered data plan. Your old plan was fine, even worked for a few days (like mine did) until tmobile flipped that lovely IMEI blocking switch.
Toeeknee said:
Nope. Got the phone last week and Its been slow like that since. I called tmobile to check and see and they said I was well below my usage.
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Click to collapse
Lets take a step back. What speeds were you seeing before with your old 3G phone? It's possible that you're just an area with slow speeds. If that's the case call and demand your old data plan back.
T-Mobile has done a lot of cleaning of data usage on their end.
Their new phones and systems are made with code that specifically disregard older data plan coding.
Basically this allows them to say that your old data coding is incompatible with the newer system they're using.
Just looking for you to pay more for less. ( T-Mobile loves AT&T )
Sent from my HTC Glacier using XDA Premium App
xnifex said:
Tmobile blocked all Sensation IMEIs that weren't on their newer plans to force you to "upgrade". It's not the CS reps fault though, but tmobile's & their wanting everyone on a tiered data plan. Your old plan was fine, even worked for a few days (like mine did) until tmobile flipped that lovely IMEI blocking switch.
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Click to collapse
I'm using a Sensation with an older Android plan ($24.99 + 400 Texts) and i'm also using a sim card from 2005. I have "4G" speeds. What everyone needs to realize is the technology is the same across the board. There is technically no such thing as 4G on the t-mobile network. If your old "3G" phone worked in your area, then your new "fake 4G" phone will work. If it doesn't then demand to talk to someone else until they fix it. T-mobile shouldn't be tricking anyone into upgrading to a 4G plan by saying it wont work, because that's 100% untrue. All t-mobile did was increase the bandwidth that their old cell-sites would operate at. If your device can handle the faster speeds then it will benefit from the bandwidth upgrade. If the device can't handle the extra bandwidth then it will connect at the fastest speed that it is physically capable of.
I can see T-Mobile's argument if their 4G was LTE or WiMax, but it's not. If T-Mobile wants to argue about 4G speeds then demand to keep your plan at 3G speeds. Their 3G devices would theoretically reach 7.2Mbs which i've only managed to beat once with this new phone, and that speed was 7.7Mbs.
Sorry for the long post. In short, don't give in and fight with them. They'll fix it. Keep escalating the issue until you reach their CIO if you have to.
This is some unfair BS. I've had unlimited data for over 2 years!!! I've used at the very most 9GB I'm a month! I average between 3-6GB on a regular month. I've read and heard about skyrocket users getting throttled out the butt and getting the text warning about being in the top 5% of users. I do not tether. All i use data for is minimal normal things, Facebook, browsing, email, and a bunch of Pandora. I've had the iPhone 3gs, iPhone 4, iPhone 4S, nexus one (at&t), infuse 4g and now the Skyrocket. I do not live in an LTE area. Today i get the message saying I'm in the top 5% of data users and to start using wifi or my data will be reduced!!!! I'm only at 3.8GB for the month!!!! This is ridiculous!!!! Evey single other phone I've used I've used much more data, and my first 20 days with this phone i get this crap? AT&T has to be flaggig users with the special LTE grandfathered plan and monitoring them! That's the only explination!!! I'm so PO'd right now I'm considering taking my phone back (I'm within 30 days) and switching to VZW for the damn Droid Razr. At&t has done it this time. How can they market a phone being LTE and everything they market the phone as being able to do "stream music, play games, instant videos" and yet pull this crap? I sense lawsuits in the near future!
Sent from my SAMSUNG-SGH-I727 using xda premium
Take the phone back.
Everything Ive read says only the 3g gets throttled not the LTE so being in a LTE area one should be ok
Greased Lightning
if you don't live in an LTE area, you're being penalized because you wanted an SGSII with a bigger screen/faster processor
The obvious solution is to start using wifi and/or stop using Pandora. You think Verizon will hand over unlimited data. Put Pandora on a lower bit rate too. It sucks to be slowed down but you are using more data than 95% of other people paying the same money that you are.
This is happening with everyone grandfathered with unlimited not just LTE users. At least they let you know they were going to do it and if you don't like it there is always Sprint *cringe*.
BTW I believe this goes by a 3 month average of your data. So it is just a coincidence that it came when you had the skyrocket.
It is any time you hit 5gb. i got the notice previously on my infuse . i do think getting a newer phone triggers a new set of rules but i can not confirm. we are testing on my wifes phone she has had for a while to try and hit 5gb and see if she gets the txt.
Keep in mind that i got the txt and have had NO decrease in speed yet. i am currently at 5.5 gb
mentalcase said:
This is happening with everyone grandfathered with unlimited not just LTE users. At least they let you know they were going to do it and if you don't like it there is always Sprint *cringe*.
BTW I believe this goes by a 3 month average of your data. So it is just a coincidence that it came when you had the skyrocket.
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Sent from my SGH-T989 using XDA App
dawgsoverrebs said:
The obvious solution is to start using wifi and/or stop using Pandora. You think Verizon will hand over unlimited data. Put Pandora on a lower bit rate too. It sucks to be slowed down but you are using more data than 95% of other people paying the same money that you are.
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Click to collapse
This is my whole point. VZW offers 2,5,10 GB options ect . They don't say you have unlimited but you go over were basically going to throttle you so your network will be so slow its basically un-useable. And i really find it hard to believe that me not being in an LTE market; with the 12+ LTE markets available right now and other users pulling down 50+Mbps while I'm pulling down 3 on average 5 if I'm lucky that my 3.8gb is in the top 5%. When I've been far over this and never ever ever received anything before. Im not tethering or doing anything with the phone they don't market it as.... my data plan says unlimited. At&t what's the issue?
Sent from my SAMSUNG-SGH-I727 using xda premium
I know that when I grandfathered my unlimited data and text plan from my BB9700 that the lady at the AT&T store had to split my plan in two (unlimited data and some other text plan) in their computer system but took a screenshot just in case that I was eligible, and then had to call the corporate office and have them merge them back together. This took about 30 mins but she was able to get it done. Though, I am still waiting to see my bill at the end of the month to see if there are any hidden surprises. I have not gone over 5g yet; I usually was about 2-3g with my BB. I have been downloading like a madman lately so I should see if I get the message soon.
P.S. We are now in LTE area and I actually got my phone the day they went live so it was not just for HSPA+, which I have heard stories about some stores saying that HSPA+ is all you get with grandfathered unlimited plan and that you had to pay extra for LTE. BS!
Presbycusis said:
I know that when I grandfathered my unlimited data and text plan from my BB9700 that the lady at the AT&T store had to split my plan in two in their computer system but took a screenshot just in case that I was eligible, and then had to call the corporate office and have them merge them back together. This took about 30 mins but she was able to get it done. Though, I am still waiting to see my bill at the end of the month to see if there are any hidden surprises. I have had mine for about 2 weeks and have not gotten any messages. I would go back into the store or call their helpline.
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Click to collapse
I had similar expirience with my store representative, it took more than 1 hour to get this thing set up correctly on their end, it seems att had no intentions of letting me have unlimmited lte. even though i don't live in a lte market, but when i travel i do come across lte markets and use my phone a lot almost 10GB/Mo
so far no messages from att(knock on wood)
think this is the third or fifteenth thread about this.... at some point the numbers will push higher because of how fast you can consume a few gigs of data.
For instance i got a txt at 4.5gb and throttled at 5.1gb and now some users are getting this done at 3.8 or 4gb.... so the time will tell.
handheld google device
hey guys
Just wanted to share that I recently upgraded my phone on 8/13 through Amazon (paid $150 for it). I had been using unlimited 3g data for the past 21 months.
During checkout, I clicked keep old messaging plans and 2 gb data, assuming I agreed to losing unlimited data.
However, when I finally activated my phone this week on 8/21, I was able to choose the UNLIMITED WEB AND EMAIL option.
I couldn't activate over the phone. Had go to go through myverizon backup on a computer, create online account, clicked Activate Device.
From there on, it gave me several options, one was "$29.99 unlimited data and web" and the other was "$30 2gb data." Of course I chose the unlimited option. So as of now, I still currently have unlimited data on Verizon with 4G LTE for the Samsung GS3.
Anybody else get unlimited data deal? I know there was a post about this in mid-July, but Verizon quickly fixed the glitch or whatever.
p.s. Sorry I wasn't thinking on the spot and did not save any screenshots when activating the device on my laptop
I kept mine, but I pre-ordered the phone before they were even out.
My only suggestion is to keep an eye on your bill before you go completely hog wild with the data. I heard of there being all impressions of keeping the unlimited but then when the bill came/shortly after activation the seemingly glitch "fixed" itself and the person was in fact on a 2gb/month plan.
soopervoo said:
hey guys
Just wanted to share that I recently upgraded my phone on 8/13 through Amazon (paid $150 for it). I had been using unlimited 3g data for the past 21 months.
During checkout, I clicked keep old messaging plans and 2 gb data, assuming I agreed to losing unlimited data.
However, when I finally activated my phone this week on 8/21, I was able to choose the UNLIMITED WEB AND EMAIL option.
I couldn't activate over the phone. Had go to go through myverizon backup on a computer, create online account, clicked Activate Device.
From there on, it gave me several options, one was "$29.99 unlimited data and web" and the other was "$30 2gb data." Of course I chose the unlimited option. So as of now, I still currently have unlimited data on Verizon with 4G LTE for the Samsung GS3.
Anybody else get unlimited data deal? I know there was a post about this in mid-July, but Verizon quickly fixed the glitch or whatever.
p.s. Sorry I wasn't thinking on the spot and did not save any screenshots when activating the device on my laptop
Click to expand...
Click to collapse
what does your plan actually say ?
piiman said:
what does your plan actually say ?
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Click to collapse
I can say I upgraded last month, and also got to keep my unlimited. Was kind of weird, because I upgraded in store, knowing that I was going to have to give up my unlimited. And me and the rep even talked about how I was going to be giving up unlimited and going to the 2GB data plan, and he put it through and everything. Got home and logged into my account and somehow still had unlimited data. Looked at my receipt that had my new contract written on it, and it also said Unlimited Data on it. Let it go for a few days thinking maybe it was something with their system and to this day still have unlimited data. So not quite sure what the problem is, but oh well, works out in our favor, lol.