After making soft reset at my HTC Touch Pro I seeonly black screen with banner "TOUCH PRO" ....
But nothing more, HTC don't start WM (version 6.5 installed) and also not possible to switch it off. Nothing elese is possible to do, only remove battery.
Could some one help.
I remove batteri and restart hard.
Plz help me
Sorry but I only know how to flash from something like what you are experiencing. Have you attempted this yet? I understand if you have something on your phone and want to get that out before you flash but nothing in my phone is that valuable (to me). The way I look at it is if you have not taken the liberty to backup anything, in a sense that is what you are saying. All it takes is a quick flash and you'll be back to "normal", whatever that is...
Unless someone else has another idea...
Did you remove Sim card &SD micro and try again? I remember someone saying that a broken sd card causes an error like you describe it here ... Good luck... If not.... task 29 & fresh flash ;-)
Maybe interesting, too: Why did you softreset your device? What was the reason for this action?
Related
Hello All
I have many problems with my touch pro but this is the biggest one and it is really bugging me ......When somebody calls me the screen doesnt change the phone rings and everything but the phone stays on the today screen and i have to answer without knowing who is calling me .....
This problem heppens in like 40% of my calls so plz if someone have had this problem before and did fix it .....i would really appreciate the help
That's wierd... never had this... sometimes i have lag with the caller id popping up on screen... but eventually it is showing.
Maybe you should try a hard reset?
I've had this a few times too. The buttons flash, the phone rings, but the screen just shows the today screen. It hasn't happened very often..maybe 6 or 7 times, but it is very annoying
This happened to me too...
I found out that it was a app I had installed that was cousing the problem..
(cant remember which one now... maybe S2U2? or a combination of different call apps)
Think I had to install then uninstall S2U2 again for it to work...(or other app)
check what apps you have or had...
try removing them... or installing old one and uninstalling them again..
and dont forget to softreset... (you should try that first, if u haven't done it)
Only apps that have something to do with calls... not gps, picture app and so on...
agree with above... apps will conflict with WM system. To be 100% sure (the long way) I would hard reset everything and install one app per day or 2 days to make sure that ur problem doesnt come back.. if one it comes back, u will know which app is causing this.
but that's just me.
as a comparison then with adool.
I'm running,
SPB Mobile Shell
SPB Backup
schapps advanced config 3.3
Fast Switch skins for SPB MS 3.1
Resco explorer and registry add in
and that's it!!
if i had to guess, i would guess that either Fast Switch skins for SPB MS 3.1 or SPB Mobile Shell is screwing up ur phone.... SPB Mobile Shell when u install it, there is a bug for the HTC that the task manager at the top right cornor disappears and even after u unstall SPB Mobile Shell, its still gone. the only way to get it back is to hard reset.... thats my ecperience for both Touch Pro and Touch Dual... I could be wrong but thats my guess.
Thank you all ....i have tried all of the things you suggested except hard reset just because i dont know how and i still have this annoying problem ....anyway really thank you guys for your help
adool75 said:
Thank you all ....i have tried all of the things you suggested except hard reset just because i dont know how and i still have this annoying problem ....anyway really thank you guys for your help
Click to expand...
Click to collapse
hard reset = volume down button + center select button (center circle) + reset button (using stylus in bottom hole at bottom of phone)
press above all at the same time and wait for screen instructions.
Same issue
It's with S2u2 something in the settings I can't figure it out turned it off but I love it! It's the only way I can see my appointments.
Hello.
I have an O2 Atom with WM5.
It started for a while ago to act up.
When I used the alarm I was not able to turn it off. (The "dismiss" bottom in the lower left corner did not come up.) I tryed everything and the only thing that worked was to take out the battery and reset the whole thing.
But now the problem has developed. And I am not able to turn off the alarm at all anymore. Making the phone unusably?
Is that a known problem? If so is there anything I can do to solve it?
I have tryed to upgrade the ROM but it is allready the latest. Maybe I could upgrade it to WM6?? Is that possible? And if so how??
Best regards
settemand
i suggest you hard reset your device. to do this, hold the reset and power buttong together. a screen will show telling you to press both call and end keys (the green and red buttons). when the process is finished, see if the problem still exists. before you do a hard reset, backup any important data you may want to save.
it is also possible to upgrade to WM6, just download a ROM and follow the instructions. usually takes less than 30mins for the upgrade process.
hope this helps.
Thanks very much. That did the trick. It took some time to reinstall the backup. But it was worth it.
Regards
Settemand
My Problem is,
Frequently my Touch Pro will have a black screen when i try and turn it on. Its really bugging me because i dont have insurance When i try and go to my landscape mode it will stay in portrait. sometimes (1 out of every 50 times) it will actually load in landscape allowing me to text. If the screen turns off and i try and turn back on its not gonna happen. I can get the screen to come on by pressing the power button on\off over and over until it, well just happens...
If anyone knows a solution to this problem i would greatly appreciate it. I should add that i have done a hard reset and it didnt fix anything at all. I havent changed the ROM so i dont see what the problem is. Thank you in advance
This could be either hardware or software. why don't you back your stuff up and hard reset?
nir36 said:
This could be either hardware or software. why don't you back your stuff up and hard reset?
Click to expand...
Click to collapse
I Only had contacts, which i couldnt figure out how to backup. everything else is on a micro sd card.
I figured that a hard reset would fix a software or hardware problem...
you can use PIMBackup 2.8 to back your data up. anything on your storage card will stay safe... but you should always remove it just incase.
hard reset.. and see what happens. if it's a hardware problem.. it most probably won't be solved.. unless a miracle happens. if it's software, it should solve everything since hardreset is as clean as you can get - that is, if your rom was alright in the first place.
Hi, did you figured out what happened?
cause mine just got the black screen, and the screen doesn't power up for anything... I just get the side lights of the screen on.
Did a hard reset solved the problem?
Thanks
I am hoping that you guys can help.
My spouse purchase a HTC Fuze a little while back. She used it for
a few months. She was then deployed to Iraq. The phone has been
off for the last 3 months. It was working fine when last used. Recently,
I powered it up and the touch screen is not functioning properly.
You can not use it to dial phone numbers, send texts, and such.
Basically, it does not function correctly really. When it just sitting,
it will roll through options on the screen as if it is being touched
and will not stay on the home setting.
What could the problem be? Can this be fixed? I have tried a soft reset
which hasn't worked. It is disturbing since this is a fairly new phone.
Thanks in Advance!
try re-calibrating the screen! if that fails - hard rest it.
How do you re-calibrate the screen?
settings-system-screen
I am under the settings menu but I don't see anything that says system.
Bear in mind that if I have to use the touch screen to get to it then it
would be a no go.
it's a tab in the button if you get there by moving down fron the lowests icon then you can move to system
its a tab in what button. Can you some one give me the exact step by step to get there?
try using the circular thing (joystick) to get there! i'm running a custom rom, so your settings layout may be different.
circular joystick to get where.
Can I have a step by step? I can't find system anywhere.
My touch screen displays but it does not do anything when
I touch it. I have to use the physical buttons.
to go up and down in that menu but if you have a stock rom you may have a different folder for "system", i'm not sure.
Figured out where that is now. I didn't realize that
you were talking about the start button for windows.
I went to that section and it asks you to go through the
align screen process but it does not respond to the taps
of the wand. Is that how we recalibrate?
If this doesnt work, what can be done to get the screen working?
try this: http://wiki.xda-developers.com/index.php?pagename=Raphael_For_Beginners#Hardx20.Reset
hard reset your phone
If I do that, I will lose all my contacts and data on my phone, right?
How do I prevent this?
your best bet is to hope you have "PIM backup" and use it to back up everything, including custom folders. hopefully you can navigate using the hardware keyboard. (custom backup allows you to pack up specific folders and/or files). back it up to your storage card, THEN hard reset it.
also, if you have your phone's contact list synced via active sync, just hard reset and it'll restore your synced contact list.
good luck
EDIT: please delete this. double post of preceding reply.
Will a hard reset actually fix this problem with the touch screen
or this just a try it and see approach?
Contacts saved on my SIM will not be affected by a hard reset, right?
Do a hard reset then,
Yeah, if you already save your contacts in the sim then go ahead and do a hard reset. Just follow the start up procedure on the phone, hope this will solve your problem. Please let us know.
Will a hard reset actually fix this problem with the touch screen
or this just a try it and see approach?
man, nobody knows for sure. it will give you a blank phone, just like the first dday you turned it on (software wise). if the screen has some hardware damage - you will know after the hard-reset. let us know how it went!
so what is actual purpose of a hard reset over a soft reset?
Why would this work to reset the screen over a soft reset?
I have not found the answer for my question anywhere on the net, so I will ask here, since this seems the place where people know what they are talking about regarding HTC Sensation.
Couple of days ago something went completely wrong with my Sensation. 1 moment im using it, no problem, put it in my pocket.
I get it out to use it again, screen doesnt respond AT ALL. I cannot unlock it by touch, I cannot turn if off (off button just puts the screen on 'sleep' and back again on 'locked'.) Volume buttons dont work.
I do keep getting all the messages, calls, whatever, I see everything happening, but cannot do anything.
As I learnt its either the digitzer that is done with it (why? nothing happen, it was just in my pocket, not hit, not wet, no cracks...), or its a software problem. (If someone have a idea what it is, you can jump in here and help me out).
But firstly, I would like to do a backup of all my stuff on the HTC. Ofcourse when I plug it in the PC it asks which mode it has to go in, tethering, usb device, sync, but I cannot choose this (touchscreen not working remember).
Is there some way to backup all my contacts, and stuff on the phone without being able to use it? The device is not rooted, so no nAndroid backup... (can I maybe to the root/nAndroid backup from the PC?)?
The thing with the 'pin' and contact in the cover doenst solve my issue, nor anything else I have found up until now. (Took also a look inside the phone, no connectors seem to be loose/broken..)
Any sort of help is very welcome since I do not really not where to start to fix this issue.
hi,
take a look here http://forum.xda-developers.com/showthread.php?t=1239238
it might help you
rzr86 said:
hi,
take a look here http://forum.xda-developers.com/showthread.php?t=1239238
it might help you
Click to expand...
Click to collapse
Yeah already had a look at this, this is the 'pin with contact to the back cover' I was referring to. This is not it I think (I tried already, nothing happened). But also in my case the phone doens't respond AT ALL on touch (in most cases that this method work, the response was bugging/late/blabla).
Nobody knows how to backup data from a not-rooted HTC Sensation with a non-working touchscreen??
dborota said:
Nobody knows how to backup data from a not-rooted HTC Sensation with a non-working touchscreen??
Click to expand...
Click to collapse
Don't think its possible, unless perhaps you have USB debugging enabled already?
If you do then perhaps it's possible to do juponut bear S-off, install clockwork mod or something and do a nandroid if you get the key presses right... But you say the volume keys aren't functioning? So that might not work.
Ok so with nobody to help for over a month, I just decided to do some stuff.
First I replaced the digitizer, new digitzer, nothing changes. Same issues. Screen doesnt respond, volume buttons neither, nothing works, power button just gets it off the sleep mode. (In bootloader Volume buttons work...)
So second, unfortunately lost all my data now, I did the factory reset. Result: nothing changed! Screen still does not respond, volume buttons neither, power button just gets it off the sleep mode.
What is wrong with this phone? Why does it not work anymore? All of a sudden it stopped responding, and these nor digitzer nor software seem the issue. What is it then?
Please help me out!