Hello All
I have many problems with my touch pro but this is the biggest one and it is really bugging me ......When somebody calls me the screen doesnt change the phone rings and everything but the phone stays on the today screen and i have to answer without knowing who is calling me .....
This problem heppens in like 40% of my calls so plz if someone have had this problem before and did fix it .....i would really appreciate the help
That's wierd... never had this... sometimes i have lag with the caller id popping up on screen... but eventually it is showing.
Maybe you should try a hard reset?
I've had this a few times too. The buttons flash, the phone rings, but the screen just shows the today screen. It hasn't happened very often..maybe 6 or 7 times, but it is very annoying
This happened to me too...
I found out that it was a app I had installed that was cousing the problem..
(cant remember which one now... maybe S2U2? or a combination of different call apps)
Think I had to install then uninstall S2U2 again for it to work...(or other app)
check what apps you have or had...
try removing them... or installing old one and uninstalling them again..
and dont forget to softreset... (you should try that first, if u haven't done it)
Only apps that have something to do with calls... not gps, picture app and so on...
agree with above... apps will conflict with WM system. To be 100% sure (the long way) I would hard reset everything and install one app per day or 2 days to make sure that ur problem doesnt come back.. if one it comes back, u will know which app is causing this.
but that's just me.
as a comparison then with adool.
I'm running,
SPB Mobile Shell
SPB Backup
schapps advanced config 3.3
Fast Switch skins for SPB MS 3.1
Resco explorer and registry add in
and that's it!!
if i had to guess, i would guess that either Fast Switch skins for SPB MS 3.1 or SPB Mobile Shell is screwing up ur phone.... SPB Mobile Shell when u install it, there is a bug for the HTC that the task manager at the top right cornor disappears and even after u unstall SPB Mobile Shell, its still gone. the only way to get it back is to hard reset.... thats my ecperience for both Touch Pro and Touch Dual... I could be wrong but thats my guess.
Thank you all ....i have tried all of the things you suggested except hard reset just because i dont know how and i still have this annoying problem ....anyway really thank you guys for your help
adool75 said:
Thank you all ....i have tried all of the things you suggested except hard reset just because i dont know how and i still have this annoying problem ....anyway really thank you guys for your help
Click to expand...
Click to collapse
hard reset = volume down button + center select button (center circle) + reset button (using stylus in bottom hole at bottom of phone)
press above all at the same time and wait for screen instructions.
Same issue
It's with S2u2 something in the settings I can't figure it out turned it off but I love it! It's the only way I can see my appointments.
Related
It's a very strange problem.
After upgrading to wm6, when I started a call on the today screen appeared a "full screen" notification from where I could activate the loud-speaker or mute the call. Then I tryed to install a .cab to emulate the htc touch style. From that moment, when I start a call the past "full screen" notification area does not appear any more, so I have to enter the menu to mute the call or activate the loud-speaker. I removed the application but nothing changed. Then I hard-resetted the treo 750v, and the problem was solved, but when I launched the restore of my spb backup of yesterday, the today palm application desappeared again
I think it's a stupid registry value, but I don't know which value to change, could someone help me?
There is no installed application and no today plugin activated.
Thanks in advance and excuse my poor english.
I too also share the same problem, I installed WM6, and then I thought i try to use the HTC home today plugin to make my phone look a bit nicer, problem was it made it look kinda stupid. I couldnt use the phone number lookup field on the today screen as the HTC today took up all the space, also I noticed that when I place a call, the phone connection screen and the screen that stays on showing the duration and the mute and loudspeaker options had been removed . The best thing I could think of at the time was just to uninstall the plugin for HTC Home, however that didnt resolve the problem, I know the person who posted here before mentioned that you can fix this problem with a hard dreset, but is there any other alnernative method as I am fed up of resetting this device now.
Please help me!
Cheers guys.
The Fagla Bahstar
Similar problems here. Had to hard reset as my power button would not work at all. The hard reset was the only way I could fix it...
Does nobody knows the registry key to change?
Yea i am having the same problem. I wish i didn't try the htc home. Any fix for this?
I really don't want to hard resert my phone. Its got to be in the registry.
Someone has to have an solution? I tried looking, but maybe someone who knows the phone a bit more in depth, can help.
try this thread.
info on how to get HTC home to work properly.
http://forum.xda-developers.com/showthread.php?t=355198
I installed several programs on my Cruise and unfortunately the device cannot be turned off anymore.
If I hold the button on top of the device and hold it, you get the message that you are turning the device off....but it puts it in hibernate....
I don't really know which program caused the problem, since I seldom turn my phone off. So in the 2 weeks I have the phone, I tried to turn it off only once.
In the beginning the button worked...but now...not anymore.
I know I can try a hard reset, but I am reluctant...since I have to install everything again.
The software I installed were:
SBSH PocketBreeze (uninstalled it)
PZP tools (uninstalled it)
BatteryStatus Advanced
SPB Diary
HTC Home Customizer
At least these are the programs of which I think could have caused the problem.
Does anybody know how to correct this, without hardresetting?
Same situation for me .....
Maybe HTC HomeCustomizer ???
you can try soft reseting the device with the stylus and see once it is back on if the problem persists. then u might want to try uninstalling the last application u installed to see if it makes a difference.
Jackster said:
you can try soft reseting the device with the stylus and see once it is back on if the problem persists. then u might want to try uninstalling the last application u installed to see if it makes a difference.
Click to expand...
Click to collapse
I did it but with no relevant results, now i am going to hard resetting it....
Anyway thanks for the suggest.
ERIC.67 said:
I did it but with no relevant results, now i am going to hard resetting it....
Anyway thanks for the suggest.
Click to expand...
Click to collapse
I have used HTC Home Customizer and do not have this problem. Have you tried a short double press of the power button? Sounds like the long press power off works by your descriptions. You may also want to check if xpshut will work for you.
raskell said:
I have used HTC Home Customizer and do not have this problem. Have you tried a short double press of the power button? Sounds like the long press power off works by your descriptions. You may also want to check if xpshut will work for you.
Click to expand...
Click to collapse
I tried xpshut also with no results, now after hardresetting seems it's all ok. If the situation will repeat i'll write it in this thread, thanks mates
Problem seems to be resolved
The problem seems to be HTCHome v2.1 necessary for HHCustomizer to work. I installed it and i'm not able to turn off the device, after uninstalled it's all ok.
At least there is someone to share this inconvenience. Glad to hear you found out what caused it....however, does your Home Customizer still work?
foske said:
At least there is someone to share this inconvenience. Glad to hear you found out what caused it....however, does your Home Customizer still work?
Click to expand...
Click to collapse
No, it doesn't work without HTCHome v2.1
Keypad service
There's also a service, keypad, that if stopped, disables all buttons. Not sure if this applies to you or not, but I had stopped it on my TC by accident, and had the same issue you described.
Dave
dfields said:
There's also a service, keypad, that if stopped, disables all buttons. Not sure if this applies to you or not, but I had stopped it on my TC by accident, and had the same issue you described.
Dave
Click to expand...
Click to collapse
I didn't verified it, probably was the same for my device. I have Italian ROM on it and you ???
bye,
eric.67
ERIC.67 said:
I didn't verified it, probably was the same for my device. I have Italian ROM on it and you ???
bye,
eric.67
Click to expand...
Click to collapse
UK WWE ROM
Hello...I cant shutdown my polaris from the power button...When i hold the button the normal message it's display but when I click "Yes" the screen becomes black and the Phone signal is missing(strange)..It does the same thing like I just press the power button and it just hibernate..
I dont know why this is happening because I dont change the buttons.
On the other hand I installed PsShutXp that little program that helps you to turn off/hibernate/restart your ppc.And again my ppc restarts and hibernate but when i press turn off it does the same thing like i said above.
Somebody know about this problem? Please help me.
Did you try removing that program??
Re:
Yes...That program i installed just to verify if power off works...But it's clear that power off just dont work anymore....
And i wondering why?
Original WWE ROM?
re
Yes...I didnt do anything
Hmmm. I find out which was the problem...I installed a few days ago HTCHome v2.1 and this program did something..When i uninstalled this everything become normal...
Thanks gnick666 for your help.
Hello all... got kind of a big problem that i at the moment don't have an answer to,..
inastalled advanced configuration tool 3.2 on HTC Polaris, the first crash i had was when I enabled animation for menus... (the start menu turned black and the polaris froze), but when i managed to start the advanced configuration tool i unchecked it and it was ok,...
the MAJOR PROBLEM accured when I set the touch screen sensitivity, because the touch part of the screen is inresponsive,.. meaning it does not work at all,.. tryed very hart pressing but it doesn't do it.. the problem is because i can't reach eg start menu or the lower 2 shortcuts with hard button cursor (the wheel)... gestures work however, so i can call the touch flo cube but am not able to select anything, and sam thing goes for enetering pin,.. so i'm not able to make phone calls at the moment.. did few hard resets, and uninstalled the adv. conf. tool but nothing helped... can anyone tel me where (and how to get there) can i adjust this back to normal, i wanted to do this in the advanced configuration tool 3.2 but the problem is you cant make any changes since the screen doesn't work,.. same with reinstalling the program, i can select to install it on a card but canot "click" on next since the screen doesn't do it and the hard keys "can't go there"
so really really someone help me please...
thnx
Are you sure you hard reset and this problem went away or did you mean soft reset?
Maybe aligning the screen will help reset the pressure? Click the button in the middle of the wheel and the GPS button at the same time, the Windows align screen pops up. See if that helps.
I find it very hard to believe that you hard reset and the touch screen sensitivity is still not there. That can't be right.
Hi,
thanx for the reply,... another problem that accoured afterwards was that my friend held the end button (wich locks the keys, screen) and the phone was additionally locked... and literally nothing (again NOTHING ) helped, spent 5 hours trying to save the situation,.. i did soft reset (so your assumption was right) but when later tryed hard reset it probably wasn't done since the instructions say you do it with holding gps and iExplorer buttons while soft reseting it... this resulted in getting the "hard reset screen" wich says to confirm hard reset with hitting the send button, wich unfortunatelly i wasnt able to find in hard keys, and nothing else but this warning text was on the screen as well.. so in the end it probably ended upo wit soft resetting it, anyways it didn't help,... i decided to reinstall the rom i downloaded on htc official site,... it went thru ok and the phone is , though out of the box at least functional,... but in the end, i must admit that am a little surprised this happened with this tool pack (i actually avoided altering the registers just in order to avoid this kid of situations since i don't really know much about these things)... was expecting it to work (in my case) a bit better, more stable. All i wanted really was to get a bit louder speaker volume when ringing and ability to alter the HTC home toolbar, since i find the weather screen totaly irreliable and never really use it, so i thought I would have sth there that i might really have some use of..
well nevertheless.. the phone is working, that's all that matters at the mom so i can again start finishing my phd wich i am defending in a week
PS. the fact that you can not do practically anything without the touch screen just sucks big time, if i compare it to the mouse on pc,... i saved the situation many times with the keybord .. in 1 word strange
take care
My Mobile
Perhaps you should have tryied out the "My Mobile" aplication that allows you to use your mobile from a PC.
It shows a windows with the mobile screen and you can touch it and use the mobile like if you was touching the REAL mobile...
Late for that solucion, perhaps another with that problem can solve it this way...
Chears
@gastonfama: am not sure this would help, since a friend that has htc diamond has this tool pack on and it work k ok on his phone,.. that's why i predicted that it is going to be stable enough on mnie as well,.. so in my thinking, if the 2 htc that are rather alike had such different "reaction", than an emulation would be even less comparable to mine, thanks though
Had the same problem with Schaps_AdvancedConfig and wrong HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold setting.
XML I used had "200" as advised value (system default is 2908!),
after changing you could hit it with a hammer and nothing.
Managed to set is back to recommended value 9000 using MyMobiler app and all problems gone.
See also HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold
sys default is 18866, I use now 19866 and I'm happy
Check tips&tricks thread
I got the same problem, I wanna to install "My Mobiler" but due to the screen is locked, I can't continue the installation, any help ?
well as far as I see here (forgot how i installed it after previous post) you have an exe here :
http://www.mymobiler.com/downsafe.aspx
so you will install it from the pc anyways, but how will you make the confirm on where to install it (mybe if you put storage card out and there will be only 1 memory option, but you will still have to confirm installation i guess).. i wasnt able to confirm without the screen on polaris,.. maybo on some other phone
double post...mistake
I had that same screen not working problem after tweaking the phone with advanced config 3.3, 3.2, 3.1, only hardware buttons work.
Problem can only be solved by Hard Reset. Version 2.2 I think is the only one that works (not thoroughly tested though)
my phone is stuck on the HTC Senses screen, and the only thing that works is the start menu, but it doesnt allow me to select anything, other than nothing else works? any ideas?
what you did before that happen ? you may install app or apply a tweek !
Did you flash another ROM before?
When yes:
Do a Hardreset use Task29 to clean all! Flash new Rom! After Flashing new ROM do a Hardreset again! At the first time on Manila Screen do a softreset.
When i did something wromg somebody can Correct me please!
Here are the link:
Task29:
http://forum.xda-developers.com/showthread.php?t=644781
sounds like the stock rom to me. mine did that all the time until i installed kumars tmous rom. or wait till the 18th and install the official 2.13 rom.
I suppose that you allready tried the soft restart (with the red button).
Remove the battery for a while and try again
good luck anyway
consdering same topic
is there is any app enable me to make a soft reset using one of the physical buttons and this all in the case of device hang up and non response..... please answer me
i think no! But you can take off yout back cover and push the little red Softreset button!
replay
of course i know that ... but moving the back cover alot make it more easy to open every time and in the future it may don't close ever ... so i want that app to just assgin the soft reset shortcut to any phyiscal button to use it in the case of hang up or device freezing
new_simsim said:
of course i know that ... but moving the back cover alot make it more easy to open every time and in the future it may don't close ever ... so i want that app to just assgin the soft reset shortcut to any phyiscal button to use it in the case of hang up or device freezing
Click to expand...
Click to collapse
Check out this thread http://forum.xda-developers.com/showthread.php?t=674917&highlight=long+press+end+soft+reset
by the way i tryed the AE BUTTON PLUS application and it do that very well but didn't work at all when the device hang up
new_simsim said:
of course i know that ... but moving the back cover alot make it more easy to open every time and in the future it may don't close ever ... so i want that app to just assgin the soft reset shortcut to any phyiscal button to use it in the case of hang up or device freezing
Click to expand...
Click to collapse
new_simsim said:
by the way i tryed the AE BUTTON PLUS application and it do that very well but didn't work at all when the device hang up
Click to expand...
Click to collapse
It is how i said! Use the little red button, because when the phone hang the hard buttons mostly hang too.
How often you do a softreset at one day??? I do maybe one in a week with the red button.
So mostly i use xda shutdown!
thanks alot for ur replays guys ... and i tryed the sloutions in the last repaly but really it didn't differ from the AE BUTTON PLUS app ,it works very well in normal mode ,, but if the device hang up or freeze don't work at all....
in my opinion there is no app even it assgined successfuly to a physical button, can do this function in the case of hanging up ..because apps is of course related to the main operating system which is already frozen ...so i think that its no way to pass throw the cycle of removing the back cover and push the red
i understand what you mean but i think you don't understand me... the case of hang up can happen to any one of us more than one time even in one day for any reason ... and to open the back cover every time to push the red button is avery harmful process to cover and may make it don't close well by the time ...so all i want is to make a soft reset to a frozen device without opening the back cover !
i understand and you are right!! But i never found tool or progs that works!
But still we can hope that anybody do it!
replay
yes we hope that...
and thanks alot to you Dic3potr for ur interest and time...
see u later in a big problem