I cant shutdown(power off) my polaris - Touch Cruise General

Hello...I cant shutdown my polaris from the power button...When i hold the button the normal message it's display but when I click "Yes" the screen becomes black and the Phone signal is missing(strange)..It does the same thing like I just press the power button and it just hibernate..
I dont know why this is happening because I dont change the buttons.
On the other hand I installed PsShutXp that little program that helps you to turn off/hibernate/restart your ppc.And again my ppc restarts and hibernate but when i press turn off it does the same thing like i said above.
Somebody know about this problem? Please help me.

Did you try removing that program??

Re:
Yes...That program i installed just to verify if power off works...But it's clear that power off just dont work anymore....
And i wondering why?

Original WWE ROM?

re
Yes...I didnt do anything

Hmmm. I find out which was the problem...I installed a few days ago HTCHome v2.1 and this program did something..When i uninstalled this everything become normal...
Thanks gnick666 for your help.

Related

Prophet Freez at startup...

Hello I have a very strange problem with my Prophet...
when I turn it on or do a soft-reset i must touch the display and move with the stylus on the Display all the boot-time when i don´t do this my Prophet freeze at the Splash screen is that Normal ?
I have a xda Neo G4 with the Last Dopod Rom please help me anyone... sorry for my bad english and THANK YOU!!!
Did you make a HR?
Remember, you'll erase all your data. Remove the SD card and Press and hold the camara and common manager buttons at the same time, then put the stylus into the hold close to the USB connection. Still hold the mentioned button, when a dark screen become, it going to said to restore, push the green button you used to answer a call.
Your device become as factory.
cidriver said:
Did you make a HR?
Remember, you'll erase all your data. Remove the SD card and Press and hold the camara and common manager buttons at the same time, then put the stylus into the hold close to the USB connection. Still hold the mentioned button, when a dark screen become, it going to said to restore, push the green button you used to answer a call.
Your device become as factory.
Click to expand...
Click to collapse
i know how goes a hardreset Thank you no i will only know why this happens ?
I have the same problem. I only soft reset while on external power otherwise the system either hangs or I have to tap the screen often to keep it alive. I found no solution.
HELP!!!
Having the same problem here.
After hard or soft reset my prophet freezes on the screen with the spl/ipl info. This happend after I tried to install the AKU3.3.13.ASERG-us rom.
Tried everithing I know (which is not much in this area)
HELP
Try flashing with another ROM. Wm5 or wm6. We are plenty of alternatives.
reSpect
Just resetup ur Rom and other programs.... and make sure when u install any programs need to restart ur device that make restart ... and follow the steps step by step

Help..Jasjar going into auto powersave and no response on button press.

Greetings,
I just upgraded to the 2.02.00 ROM last night but still have the occassional lockups. I need to do a soft reboot to get the phone to respond. I believe when it locks up, the radio is still running since I see the blinking Green LED for the GSM. I have to switch off the POWER MANAGEMENT option of "Turn off in x min in not used" for battery power to be able to use the device for calls. The only level of battery saving I am stuck with now is the Backlight auto-off and the beam settings.
Is this something others are having as well or are any applications the culprit?
Thanks in advance for your assistance.
Regards
BHAMEED
------------------------------------------------------------------------
I-Mate JASJAR
--------------
Windiws Mobile 6 (CROSSBOW)Jwright
OS 5.2.318 (Build 15341.0.0.0) AKU 0.0
CE ROM Version : (2.02.00 WWE)
RADIO Version : 1.13.00
ExtROM Version : (2.03.05 WWE) UNLOCKED
Bootloader Version : ver 2.01
Try the power button
All buttons..including the power button...no response.
try holding down the power button
or setting the backlight to atleast one notch.
Urm... uh... ah.... eeee... aaaaaaaaaaaahhhhhhhhhh.
I can confirm this behavior on my MDA Pro (G3).
All ROM versions the same like Bhameed's on my MDA, ...except bootloader of course.
Anyone else noticed this on 2.02.00?
Hold on, can you guys be more specific with this? Are you absolutely sure it doesn't come back on when you PRESS AND HOLD the power button??? Really sorry if I sound like I'm being pedantic, but just from what you've written it sounds like you don't know how to turn on the phone???
hahahaHAHAHA!!! awesome reply spyder
ok, yeah i was thinking this is an issue of not being able to turn on your phone.
yeah what's going on that was different from before?
There have been only few moments where you think "Surely not"... I hate those moments, I'm just hoping this isn't one of them! If it is a genuine problem it's pretty serious and needs to be addressed, but if not.... well, I don't think I should say much more
Please please please say this is all a big joke. I'm tired, please excuse me.
I confirm this behaviour!
And more!
My Qtek freezes... freezes... and then PUFFF. Dead.
I wait some minutes (30 minutes) and I can turn it on again.
I'll send it to qtek.
Mine has a thing sometimes where there will be a pause between pressing the power button and it coming to life... sometimes if I get impatient and press the power button again it will turn it back off before it's come on.
I don't really get it though. Does it freeze while it's still on, or while it's turned off? If it freezes when on, there's plenty of info about how to prevent freezes (mostly 3rd party apps + reg tweaks).
If it really does freeze when off, then please let us know anything more on the issue that you can.
SpyderTracks said:
Mine has a thing sometimes where there will be a pause between pressing the power button and it coming to life... sometimes if I get impatient and press the power button again it will turn it back off before it's come on.
I don't really get it though. Does it freeze while it's still on, or while it's turned off? If it freezes when on, there's plenty of info about how to prevent freezes (mostly 3rd party apps + reg tweaks).
If it really does freeze when off, then please let us know anything more on the issue that you can.
Click to expand...
Click to collapse
Mine freezes everywhere. Bootscreen, Pin code menu (when u type your pin). It depends.
then pda doesn't turn on.
Many problems.
Just go to the assistance. :\
1.Sometimes it freezes while its on. For Instance I had program opened and then whenI tried pressing X to close nothing happened. I had to use the red hardware button to close. Wonder why.
2.I too agree while the phone boots and is searching for network, it takes very long, Meanwhile when the pin enter screen come up, unless the network is fully searched one cannot enter the sim pin code, it has few freezes. or at time the phone signal icon disappears on top bar and again you need to reset the phone.
aniel1 said:
1.Sometimes it freezes while its on. For Instance I had program opened and then whenI tried pressing X to close nothing happened. I had to use the red hardware button to close. Wonder why.
2.I too agree while the phone boots and is searching for network, it takes very long, Meanwhile when the pin enter screen come up, unless the network is fully searched one cannot enter the sim pin code, it has few freezes. or at time the phone signal icon disappears on top bar and again you need to reset the phone.
Click to expand...
Click to collapse
Again, I don't have this problem for some reason... I get very few freezes at all.
I think we're getting away from the original point of the post though... and normal freezing is well documented in most OS threads with means to prevent it.
Same here...Confirmed. Tried all button combinations to get the display back (short presses and long ones), but then end up having to do a soft-reboot to finally get the phone to work properly....
Bhameed said:
Same here...Confirmed. Tried all button combinations to get the display back (short presses and long ones), but then end up having to do a soft-reboot to finally get the phone to work properly....
Click to expand...
Click to collapse
And then you don't have other problems? Like freezes?
EDIT: I flash the original rom but the problem still here
I wonder if this could be a memory leak like someone suggested.... I'm sorry guys, I haven't experienced this problem, and I haven't seen any posts about it until this thread, is there any chance you guys with this issue can keep an eye over your memory status over say a couple of days to see if there's a leek and keep us posted? Once we find out what the problem is it should make a solution easier.
I experienced this problem as well using a cooked WM5 ROM on my HERM200 the only fix I found was migrating to another ROM. I'm currently using CUSTEL_Cing_v1.3, the battery life sucks but I love WM6, it is so much faster, I'm still tweaking and trying to resolve some other issues but other than that I am quite happy with it.
If you are experiencing the lockup I would suggest moving to another ROM as an option, that worked for me. Although a clean install usually fixes a lot of problems.

New User Needing Help!

Hi guys,
I just recently got hold of an HTC Touch Cruise but the O2 XDA Orbit 2 rebranded version.
Ive been installing a few useful apps on this but some of the changes i make are lost after the phone has beeen switched off and then on!
Examples of this are the "hide sim" reg edit and the PCM keyboard as the default.
I am assuming that maybe the O2 version of WM6 on this is locked to prevent making these changes.
First, if anyone can confirm this or if not tell how me how ot get round this problem i would be grateful.
If this is the case then i would like to flash the phone with an "editable" version of WM6, are these what the ROMS people mention on here are?
If i am right about the ROMS could anyone recommend a good ROM, if they are specific to anything, one that is more finger firendly rather than stylus would be about the only thing i can think of to specify.
I realise this is a bit cheeky asking for all this but i have had a brief of the forum but would perhaps jus tlike a few pointers if anyone can spare the time.
Many thanks
Hi,
If you are turning your phone off by holding the power button then when you turn it on again it will reboot to the ROM image and you will lose all of your installed programs and edits. Try turning it "off" with a brief press on the button, you shouldn't lose anything then. At least I don't.
AFIK the standard O2 ROM allows registry edits, however you cannot edit the ROM contents. You can install apps and they should be persistent unless you do a full power down.
As for the question about ROMs, yes they are customised versions of WM6.1.
You MUST run USPL before trying to re-flash your ROM I suggest you read the upgrading forum there is a sticky there about USPL and loads of other threads about upgrading.
Personally I like ASergs and Bepes ROMs better than most. They are stable and have most of the apps I require.
Hope this helps, Good luck
Neil
Thanks so much for your reply and especially the promptness!!!
When i turn my phone off i have been holding the button at the top, i if i just press it shortly then all it does is powers the screen off. To be honest now i can get away without ever powering off since i charge every night.
If my phone freezes etc should i be using the reset button with the stylus to reboot - will this cause me to lose my edits?
Also if i used one of the customised ROMS is it still the same if i turn the phone completley off that i lose any settings?
I will give the upgrade thread now to gain better understanding, thanks again.
Guide
http://forum.xda-developers.com/showthread.php?t=381600
neila said:
Hi,
If you are turning your phone off by holding the power button then when you turn it on again it will reboot to the ROM image and you will lose all of your installed programs and edits. Try turning it "off" with a brief press on the button, you shouldn't lose anything then. At least I don't.
Neil
Click to expand...
Click to collapse
What?
Turning it off will cause a hard reset or what exactly do you mean?
neila said:
Hi,
If you are turning your phone off by holding the power button then when you turn it on again it will reboot to the ROM image and you will lose all of your installed programs and edits. Try turning it "off" with a brief press on the button, you shouldn't lose anything then. At least I don't.
AFIK the standard O2 ROM allows registry edits, however you cannot edit the ROM contents. You can install apps and they should be persistent unless you do a full power down.
Click to expand...
Click to collapse
I'm sorry to inform you that it should not be behaving that way, and if it does, your phone is most probably broken.
If you mean Hard-Resetting, your phone does not hard-reset when pressing and holding the power button. you'll have to do a combination of other buttons and the soft-reset button to accomplish that.
Oops, Sorry about that! I had total brain failure!
Of course turning the device off by holding the power button does not cause a hard reset.
My apologies for any confusion caused.
Cheers
Neil
Ok, on my device (which is actually an O2 Xda orbit 2, if that makes any difference) When i press the powerbutton once shortly it turns off the screen but all things are still running on the phone eg calls will still come in and alarms, sms etc.
If i press and hold the button the phone switches off completley but then when i turn back on after this i find some stuff has not saved how i expect. Installed apps still remain but things like default keyboard and my hide sim reg change revert.
When you hold down the power button at least on the TC, it asks whether you want to power off, presumably yours isn't asking you and just turns off anyway.
When stuff that you expect to be saved but isn't, like the default keyboard. Do you use sip changer or something like that? If I am using PocketCM keyboard for example and reset my device it defaults back to the Cruise/Diamond keyboard and I have to set PocketCM again. If you use something like a SIP Changer it will set it for you.
So that sounds like configuration things and not necessarily strange behavior.

can somebody help me with this problem

Hello All
I have many problems with my touch pro but this is the biggest one and it is really bugging me ......When somebody calls me the screen doesnt change the phone rings and everything but the phone stays on the today screen and i have to answer without knowing who is calling me .....
This problem heppens in like 40% of my calls so plz if someone have had this problem before and did fix it .....i would really appreciate the help
That's wierd... never had this... sometimes i have lag with the caller id popping up on screen... but eventually it is showing.
Maybe you should try a hard reset?
I've had this a few times too. The buttons flash, the phone rings, but the screen just shows the today screen. It hasn't happened very often..maybe 6 or 7 times, but it is very annoying
This happened to me too...
I found out that it was a app I had installed that was cousing the problem..
(cant remember which one now... maybe S2U2? or a combination of different call apps)
Think I had to install then uninstall S2U2 again for it to work...(or other app)
check what apps you have or had...
try removing them... or installing old one and uninstalling them again..
and dont forget to softreset... (you should try that first, if u haven't done it)
Only apps that have something to do with calls... not gps, picture app and so on...
agree with above... apps will conflict with WM system. To be 100% sure (the long way) I would hard reset everything and install one app per day or 2 days to make sure that ur problem doesnt come back.. if one it comes back, u will know which app is causing this.
but that's just me.
as a comparison then with adool.
I'm running,
SPB Mobile Shell
SPB Backup
schapps advanced config 3.3
Fast Switch skins for SPB MS 3.1
Resco explorer and registry add in
and that's it!!
if i had to guess, i would guess that either Fast Switch skins for SPB MS 3.1 or SPB Mobile Shell is screwing up ur phone.... SPB Mobile Shell when u install it, there is a bug for the HTC that the task manager at the top right cornor disappears and even after u unstall SPB Mobile Shell, its still gone. the only way to get it back is to hard reset.... thats my ecperience for both Touch Pro and Touch Dual... I could be wrong but thats my guess.
Thank you all ....i have tried all of the things you suggested except hard reset just because i dont know how and i still have this annoying problem ....anyway really thank you guys for your help
adool75 said:
Thank you all ....i have tried all of the things you suggested except hard reset just because i dont know how and i still have this annoying problem ....anyway really thank you guys for your help
Click to expand...
Click to collapse
hard reset = volume down button + center select button (center circle) + reset button (using stylus in bottom hole at bottom of phone)
press above all at the same time and wait for screen instructions.
Same issue
It's with S2u2 something in the settings I can't figure it out turned it off but I love it! It's the only way I can see my appointments.

No screen?

Hi all,
Perhpas this has been answered before, but I couldn´t find any related thread.
My Rapahel is turned on but can´t see anything on the screen! is totally black.
I know it´s turned on because I can up or down the volume key and I hear the sound and feel the vibrate.
Yesterday was ok, nothing new installed but today I just pressed the power button and nothing!!
This happened me before on Universal, problem was that in some way the phone change itself the brightness to cero.
If I conect to wall charger nothing happens also, not any sign that device is charging.
But still can see something. Now on my Rapahel I cant see anything?
Any help would be much than apreciated please!!
Thanks,
I would
1 softreset
2 hardreset
3 rma
Rudegar said:
I would
1 softreset
2 hardreset
3 rma
Click to expand...
Click to collapse
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Hey masters!
A light would be great here!
Sorry to insist!
orb3000 said:
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Click to expand...
Click to collapse
Not a master, but still try to help:
What happend during the soft or hardreset, is the screen showing during the booting ?
How did u do the hardreset, by holding keys ?
After the hardreset u have to get the screen aligned how did u get after that point ?
Help!
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
orb3000 said:
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
Click to expand...
Click to collapse
Hard Reset the device:
This will wipe all the storage (not the sd card) and your device will be reset to default settings.
Hard reset (option 1)
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Hard reset (option 2)
You can also use Clear Storage to reset your device back to factory default settings.
1. On the ?TouchFlo3D Home screen, slide to the Settings tab and then tap All Settings or goto Start and press Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
Hard reset (option 3)
1. Pull out the stylus.
2. Turn device OFF.
3. While pressing the CENTER button, turn the phone on with the POWER button.
4. Continue pressing the CENTER button until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
This works on at least some Verizon CDMA phones on which option 1 will not work.
Hard reset (option 4)
1. Pull out the stylus.
2. With the device turned off, press and hold the VOLUME DOWN and CENTER buttons, then press and hold the POWER button.
3. Continue pressing the POWER, VOLUME DOWN, and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel. (works with Alltel touch pro)
Click to expand...
Click to collapse
Ok this is out of the wiki, u see that all methods let u press the vol up button to really start the hard reset than. So on either method do the key presses, wait a while and then press the vol up to start the process.
Its a little try and error because u are not seeing the the actual message to press the vol up. but mybe thats worth to try until u get the point. I think option 3 is a good and easy one.
hopefully the hardreset works, maybe u can try to take a torch or bright sun light to get the display information, if the display itself is not broke u should see a slight shadow of what is written on the display. I had that problem with my wifes phone once and the information was the but its not a reflective display so it was very faint to see.
Finally tho, if all that fails:
RMA = Return merchandise authorization
It means a warrenty return.
It sounds to me like the lcd has croaked. If you dont have suitable warrenty / insurance i'd suggest ebay! i've just found a screen & digitiser for less than £25 (thats for a Raph 100, i honestly dont know if parts are the same on different raph models but i suspect they are)
Good luck!
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
orb3000 said:
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
Click to expand...
Click to collapse
Sorry to hear that nothing worked.
Not shure but if the phone fails to hard reset it is not only the screen that is broken ! Take this into account, do u still have warranty, maybe it is better so exchange the whole phone.
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
orb3000 said:
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
Click to expand...
Click to collapse
Dont give up, hope that I not get on ur nerves. But still I think a hard reset must be possible.
When u turn ur device of how do you do that ? When u turn it OFF with the power button you have to answer a question on the screen, u do not see the question but is the touchscreen working or how do you know where the YES/NO field is ??
So another way is take the batt out, and when u insert the batt than turn it on with one of the mentioned hardreset procedures.
There is than a question also but this is answered with the Volume UP button.
Maybe u need a second person for helping with the buttons,
The hardreset must be possible somehow, it cant be a broken touchpro
OK I tried with my phone and procedure 1.
VOL DOWN and CENTER with Phone ON
Then Push RESET with the Stylus and hold all three until:
After 5 seconds the Bootscreen showed, after that the message to press VOL UP for Restore.
You do not see the boot screen but just wait the time
You are so kind my friend!
I have tested all the hard reset options but none seems to work
Aparently I can´t do a hard reset
as every time I follow any process and wait 5 sec, then press vol up and it seems that nothing has happened, not even a soft reset!
Pressed center button and vol down, then press the rest button located behind the usb port (the one with a symbol for headphones....)
But nothing happens.
I´lll upload a small video with me doing the process, hope it helps in anyway
Here the link of the video I took with my problem
https://www.yousendit.com/download/ZW9DQ3QxeWFEbUx2Wmc9PQ
Hope this helps in any clue to solve my mysterious problem
Thanks a lot!!
Ok will wait for the video.
Inbetween another option, did u try to flash the ROM.
Can u get a rom to download from ur provider, to do so ?
After the flash the device more or less does a hardreset.
Update:
saw the video, it seems that the phone is not reacting to the center or the reset button. Because when u push reset, even if it is not in hardreset mode, it should do a soft reset right away.
But ur phone is straight reacting to the Vol keys, very strange.
Is the mentioned ROM update an option ??
What is the reaction when u hock the phone to the pc, is active sync working ?
Do you see the internal memory of the phone ?
Remove the SIM and any memory card, maybe they are causing trouble ?
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
orb3000 said:
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
Click to expand...
Click to collapse
Here ya go:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
Take the one matching ur cell phone. Check the thread links for more Info.
Thanks, downloading
Tomorrow I´ll try to reflash and post results later
Cheers,
(Anyone? another idea?)
UPDTATE: I conected raphael to my computer and using pocket controller I can see that all is working ok inside but nothing on the screen, or keyboard lights.
I´ll try to hard reset now...
Hope this can help in order to solve my problem
Thanks
Attached the picture
UPDATE 2: I performed the wipe data from the device, this must be exactly as a hard reset I pressume, and nothing....
So now is there anything I can check to see if there is something loose in the connection from device to screen?
Any recommendations on how to do this?
signal from device working perfect simply does not come to screen or even to turn on light on keyboard
Any help is GREATLY apreciated!!!
What rom did you have? I had a similar problem and just had to rma it.

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