Major problem with touch screen on Polaris - Touch Cruise General

Hello all... got kind of a big problem that i at the moment don't have an answer to,..
inastalled advanced configuration tool 3.2 on HTC Polaris, the first crash i had was when I enabled animation for menus... (the start menu turned black and the polaris froze), but when i managed to start the advanced configuration tool i unchecked it and it was ok,...
the MAJOR PROBLEM accured when I set the touch screen sensitivity, because the touch part of the screen is inresponsive,.. meaning it does not work at all,.. tryed very hart pressing but it doesn't do it.. the problem is because i can't reach eg start menu or the lower 2 shortcuts with hard button cursor (the wheel)... gestures work however, so i can call the touch flo cube but am not able to select anything, and sam thing goes for enetering pin,.. so i'm not able to make phone calls at the moment.. did few hard resets, and uninstalled the adv. conf. tool but nothing helped... can anyone tel me where (and how to get there) can i adjust this back to normal, i wanted to do this in the advanced configuration tool 3.2 but the problem is you cant make any changes since the screen doesn't work,.. same with reinstalling the program, i can select to install it on a card but canot "click" on next since the screen doesn't do it and the hard keys "can't go there"
so really really someone help me please...
thnx

Are you sure you hard reset and this problem went away or did you mean soft reset?
Maybe aligning the screen will help reset the pressure? Click the button in the middle of the wheel and the GPS button at the same time, the Windows align screen pops up. See if that helps.
I find it very hard to believe that you hard reset and the touch screen sensitivity is still not there. That can't be right.

Hi,
thanx for the reply,... another problem that accoured afterwards was that my friend held the end button (wich locks the keys, screen) and the phone was additionally locked... and literally nothing (again NOTHING ) helped, spent 5 hours trying to save the situation,.. i did soft reset (so your assumption was right) but when later tryed hard reset it probably wasn't done since the instructions say you do it with holding gps and iExplorer buttons while soft reseting it... this resulted in getting the "hard reset screen" wich says to confirm hard reset with hitting the send button, wich unfortunatelly i wasnt able to find in hard keys, and nothing else but this warning text was on the screen as well.. so in the end it probably ended upo wit soft resetting it, anyways it didn't help,... i decided to reinstall the rom i downloaded on htc official site,... it went thru ok and the phone is , though out of the box at least functional,... but in the end, i must admit that am a little surprised this happened with this tool pack (i actually avoided altering the registers just in order to avoid this kid of situations since i don't really know much about these things)... was expecting it to work (in my case) a bit better, more stable. All i wanted really was to get a bit louder speaker volume when ringing and ability to alter the HTC home toolbar, since i find the weather screen totaly irreliable and never really use it, so i thought I would have sth there that i might really have some use of..
well nevertheless.. the phone is working, that's all that matters at the mom so i can again start finishing my phd wich i am defending in a week
PS. the fact that you can not do practically anything without the touch screen just sucks big time, if i compare it to the mouse on pc,... i saved the situation many times with the keybord .. in 1 word strange
take care

My Mobile
Perhaps you should have tryied out the "My Mobile" aplication that allows you to use your mobile from a PC.
It shows a windows with the mobile screen and you can touch it and use the mobile like if you was touching the REAL mobile...
Late for that solucion, perhaps another with that problem can solve it this way...
Chears

@gastonfama: am not sure this would help, since a friend that has htc diamond has this tool pack on and it work k ok on his phone,.. that's why i predicted that it is going to be stable enough on mnie as well,.. so in my thinking, if the 2 htc that are rather alike had such different "reaction", than an emulation would be even less comparable to mine, thanks though

Had the same problem with Schaps_AdvancedConfig and wrong HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold setting.
XML I used had "200" as advised value (system default is 2908!),
after changing you could hit it with a hammer and nothing.
Managed to set is back to recommended value 9000 using MyMobiler app and all problems gone.
See also HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold
sys default is 18866, I use now 19866 and I'm happy
Check tips&tricks thread

I got the same problem, I wanna to install "My Mobiler" but due to the screen is locked, I can't continue the installation, any help ?

well as far as I see here (forgot how i installed it after previous post) you have an exe here :
http://www.mymobiler.com/downsafe.aspx
so you will install it from the pc anyways, but how will you make the confirm on where to install it (mybe if you put storage card out and there will be only 1 memory option, but you will still have to confirm installation i guess).. i wasnt able to confirm without the screen on polaris,.. maybo on some other phone

double post...mistake

I had that same screen not working problem after tweaking the phone with advanced config 3.3, 3.2, 3.1, only hardware buttons work.
Problem can only be solved by Hard Reset. Version 2.2 I think is the only one that works (not thoroughly tested though)

Related

How do you bypass first setup/screen alignment?

I've got a MDA which has a broken lcd. Its just cracked slightly, but still displays fine. I did a Clear Storage and now the phone has reset and is giving me the "tap here to set up your device" wizard. I need to bypass this and any screen alignment that may come up since the LCD touch feature no longer works. I've done it before when I got the phone, but I cant find the thread nor remember the steps.
Any help is appreciated.
you really can't. i heard theres a way you can flash a rom where the config has already been done, but i don't remember where i saw it
fzzyrn said:
you really can't. i heard theres a way you can flash a rom where the config has already been done, but i don't remember where i saw it
Click to expand...
Click to collapse
create a file on the root of your storage card called welcome.not
TylerC161 said:
I've got a MDA which has a broken lcd. Its just cracked slightly, but still displays fine. I did a Clear Storage and now the phone has reset and is giving me the "tap here to set up your device" wizard. I need to bypass this and any screen alignment that may come up since the LCD touch feature no longer works. I've done it before when I got the phone, but I cant find the thread nor remember the steps.
Any help is appreciated.
Click to expand...
Click to collapse
I believe this should help you.
http://www.freewarepocketpc.net/ppc-download-my-mobiler-v1-2.html
At least I hope it does.
Just create a file named WELCOME.NOT on your storage card and do a hard reset.
HI , I had this problem with all my old crashed PPC ,,, so delete this file and reboot ,,, /Windows/Startup/Welcome.exe
U can use the "Activesynce Explorer to browse the Windows Directory
Enjoy..........
use "Remote screen alignment" tool and bypass your start screen easily. search this tool in forum. you will get it easily..
Regards
welcome.not and http://www.freewarepocketpc.net/ppc-...iler-v1-2.html
THANK YOU SO MUCH kfletch and le_cactus. I'm not sure which of these worked since I did both but the welcome screen FINALLY went away. it took a while. i had to install the Mobiler software and I had problems getting my ActiveSync up but I created the welcome file by going to the desktop of my pc, right click, new , text document, i changed the default name "New Text Document.txt to Welcome.not" then I right clicked to copy it. Next---Once the Microsoft Activesync came up, I clicked on Explore --> My Windows Based Device ---> Storage Card then I selected paste to paste the welcome.not file. After this it gets a little tricky because your device has to sync again to filter the file back down to the phone. This took a while. Then after a few resets, the Mobiler software finally read 'connected', then it gives you a screen shot of your mobile device, i did a soft reset a few MORE times and it worked. It's not as cut and dry as previous posts made it sound. it's a pain in the butt.
My touch screen (T-Mobile Wing) stopped working after I used it in the bathroom while in the bathtub (I don't know what the heck I was thinking), well later that day the screen stopped working and the genius at tech support had me do a hard reset and software upgrade, which did NOT help. (whatever you do, don't call tech support, especially if the white dot beneath the battery is another color---you're screwed!!!)--AFTER tech support messes up your phone they won't bother to help you if they think it's due to water damage! I'm going to see if I can locate the forum regarding reloading the touch screen drivers. I think that may be the problem.
thanks dear I try i350 gSMART and working.
how do you select "YES" when mymobiler tries to install on the phone?
my screen is also broken, and i bypassed the welcome screen, but when i tried to install mymobiler, i cannot let the phone install remote.exe
any help?
this is ur answer
go to this its my room iam build it and not have align screen
http://forum.xda-developers.com/showthread.php?t=546422
Thanks a lot folks from XDA! I had screen broked and this works just fine! Cingular 8125 WM5. tks
ah_hin said:
how do you select "YES" when mymobiler tries to install on the phone?
my screen is also broken, and i bypassed the welcome screen, but when i tried to install mymobiler, i cannot let the phone install remote.exe
any help?
Click to expand...
Click to collapse
Buy a not broken screen
HTC TYTN(Hermes 200)
Hi there i have an HTC TYTN, happens that i'm suposed to have the same problem (maybe broken screen).
The phone was working fine untill today.
I can't bypass the screen alignment; i tryed both ways.
What can i be doing wrong?
Thanks in advance.
Bypassing with "logic"
Hi there;
In my case; i found a way to bypass it.
My screen has a 4mm scratch in the top left of the screen.
so i just pressed the bottom of the cursor (NOT IN THE MIDDLE WHERE IT'S SUPPOSED TO PRESS - "in the top left cursor" - where the scratch is)
after that i could use my phone again.
Also after this try finding the correct registry screen alignment and save it.
It will work properly.
welcome.not works for TyTN II with unresponsive touch screen . Blank micro SD card with just one blank file welcome.not. You can insert the sd card just before you hard reset
It worked in OMNIA II and passed the screen calibration..Thanks a lot guys!!!

Cannot hard reset

Help! I cannot hard reset after my touch screen stopped working. Have tried pressinn gps and internet buttons, then pressing reset and keeping hold of gps and internet but device just soft resets. Would leaving the battery out do the same thing?
Alternative hard reset
Hello mate,
You say your screen isn't working but can you still use the keys and scroll wheel to navigate around the software?
If so, open the start menu and navigate to 'settings', 'system' and select 'clear storage'.
Make sure that you've removed your SD card before you do this.
It will perform a hard reset for you.
Lom
I'll try it but I think it asks you to input 1234, which I can't do without the keypad working!
Yes you do have to enter 1234 so I am totally stuck and ready to try the big hammer reset.
Can anyone help?
alternative!!
use my mobiler
this application will let u use ur ppc thru ur pc
i mean u can share n control ur ppc screen thru desktop
link
http://www.mtux.com/
Cheers Mate!
Tried what you suggested but i got a message on the screen with a yes no box to install and couldn't get the button to operate using the wheel or any hardware key!
I've put my sim card in my magician and I think I may have to send the polaris back. Bet they'll say its my fault and will want paying to fix it.
I'm going to try leaving the battery out for a while to see if that will "force" a hard reset. I know I havent bashed it as it stopped working just after a phone call which is why I think hard resetting will sort it.
Tried your suggestion on my magician: nice bit of software!
The hard reset prompt is done by the bootloader, no installed software can affect it, simply because it isn't loaded yet.
Anyway, for the unlikely case of the digitizer hardware not being reset by bootloader, try removing the battery instead of pressing the reset button. Yes, thats right, remove the battery while the unit is operating, as rude as it sounds, and reinsert it while holding the GPS + Internet buttons.
It will, of course, prompt you to enter the 1234, but the touch screen should be initialized by the bootloader. If it still wont work - RMA the unit, your digitizer is faulty.
It still wouldnt hard reset so it probably is a hardware fault. looks like its going back.
Anyone else had a similar issue?:
Sent it back to HTC in Milton Keynes where thet diagnosed a duff touchscreen and replaced it under warranty. The service was very fast and hassle free. Well done HTC!
First thing I did after sprite restore (they reload with a fresh ROM) was to install my mobiler as suggested above. No worries if the screen doesn't work now.
Thanks for your help guys!

can somebody help me with this problem

Hello All
I have many problems with my touch pro but this is the biggest one and it is really bugging me ......When somebody calls me the screen doesnt change the phone rings and everything but the phone stays on the today screen and i have to answer without knowing who is calling me .....
This problem heppens in like 40% of my calls so plz if someone have had this problem before and did fix it .....i would really appreciate the help
That's wierd... never had this... sometimes i have lag with the caller id popping up on screen... but eventually it is showing.
Maybe you should try a hard reset?
I've had this a few times too. The buttons flash, the phone rings, but the screen just shows the today screen. It hasn't happened very often..maybe 6 or 7 times, but it is very annoying
This happened to me too...
I found out that it was a app I had installed that was cousing the problem..
(cant remember which one now... maybe S2U2? or a combination of different call apps)
Think I had to install then uninstall S2U2 again for it to work...(or other app)
check what apps you have or had...
try removing them... or installing old one and uninstalling them again..
and dont forget to softreset... (you should try that first, if u haven't done it)
Only apps that have something to do with calls... not gps, picture app and so on...
agree with above... apps will conflict with WM system. To be 100% sure (the long way) I would hard reset everything and install one app per day or 2 days to make sure that ur problem doesnt come back.. if one it comes back, u will know which app is causing this.
but that's just me.
as a comparison then with adool.
I'm running,
SPB Mobile Shell
SPB Backup
schapps advanced config 3.3
Fast Switch skins for SPB MS 3.1
Resco explorer and registry add in
and that's it!!
if i had to guess, i would guess that either Fast Switch skins for SPB MS 3.1 or SPB Mobile Shell is screwing up ur phone.... SPB Mobile Shell when u install it, there is a bug for the HTC that the task manager at the top right cornor disappears and even after u unstall SPB Mobile Shell, its still gone. the only way to get it back is to hard reset.... thats my ecperience for both Touch Pro and Touch Dual... I could be wrong but thats my guess.
Thank you all ....i have tried all of the things you suggested except hard reset just because i dont know how and i still have this annoying problem ....anyway really thank you guys for your help
adool75 said:
Thank you all ....i have tried all of the things you suggested except hard reset just because i dont know how and i still have this annoying problem ....anyway really thank you guys for your help
Click to expand...
Click to collapse
hard reset = volume down button + center select button (center circle) + reset button (using stylus in bottom hole at bottom of phone)
press above all at the same time and wait for screen instructions.
Same issue
It's with S2u2 something in the settings I can't figure it out turned it off but I love it! It's the only way I can see my appointments.

Annoying startup "problem"

When I turn on my device (TP) it ALWAYS asks me to align the screen and to config the calender and time, and also it asks me if I want to put a lock on it. (However the startup video does NOT show)
This is really annoying! Because I hade soft resetting or turning of the device, because I know I need to do that align and configs again!
I've hard reseted my device once, and before I hard resetted my phone, it wasn't like this! Is there a way to turn this of?
Just out of intrest, do you loose any data when you startup. Examples are other Windows settings, contacts, messages, history etc?
sorry, double post
Just to be clear, are you properly aligning the screen? I had to talk a geeky mate of mine through the process. He was briefly tapping the screen and the cursor wasn't moving around the screen as it should. I had to explain that you have to keep the stylus pressed gently on the screen over the little cross until it moves to the next position. Repeat at each position.
Sorry if I'm teaching you to suck eggs.
Uhmm, No I don't loose any data (settings or anything)
Also, yes I align the screen correctly I guess. I do it just as you tell me
But it's like, when you first got the phone, You first installed the WM (I don't) Then you align the screen (This I have to do) Then it asks you to tell it what time it is (This I also got to do every time i turn off and on my device) Then it asks if you want to have a code lock, you can skip or press next to make a lock (This I also have to do, And YES, I have tried to make a password and then just delete it afterwards) Then it tells you to type in PIN code (I also got to do this, but this is nothing I want removed hehe) Then lastly it auto configurated what network you use (For you guys ATT and sprint maybe, I got NetCom - Also this I do NOT have to do)
Please help me! hehe
Really annoying that I need to config this setting each time I restart my Cellphone
Has i always been this way? Have you not had the phone long?
It sounds like you didn't hard reset your phone after you either turned it on for the first time, or flashed a custom ROM.
I bet a hard reset will work, if not then it sounds like a hardware problem. Like back in the old days before WM5 if your battery died, thats it it would wipe. This is because the memory in the phone is volitile. Your phone might not be keeping the settings or supplying enough power.
Try a hard reset first, this usually solves most problems like this
marcd said:
Has i always been this way? Have you not had the phone long?
It sounds like you didn't hard reset your phone after you either turned it on for the first time, or flashed a custom ROM.
I bet a hard reset will work, if not then it sounds like a hardware problem. Like back in the old days before WM5 if your battery died, thats it it would wipe. This is because the memory in the phone is volitile. Your phone might not be keeping the settings or supplying enough power.
Try a hard reset first, this usually solves most problems like this
Click to expand...
Click to collapse
As said, I got this phone for christmas, I turned it on, and had to set it up, I did, and when I restarted the phone I did NOT have to set it ut again!
After 1 month I hard reseted it (Because of a bad program which ruined my dailpad) and now I have to set up the phone EACH TIME I turn it on!! (I do not have to install WM or config the Network)
OK, so I've Hard Reset my device again, works perfectly now!

KforTouchPro problems.....

Hey guys, i've got a problem. First off, KforTouchPro works fine on my HTC Touch Pro, i can configure buttons fine for Morphgear, PocketGBA, SmartGear etc, it works wonderful. And as everyone that uses this app already knows, you have to switch the setting to MS IME before you launch your game emulator, or else you can't configure the keys. Well, my problem is, after i'm done playing a game, sometimes I forget to switch the setting back to default, and whenever i do a reset or shutoff my phone, it hangs at the screen right before it shows your homescreen and touchflo3d tabs.
Basically, for those that use EnergyROM, it hangs at the screen that shows you the black & blue background with the word EnergyROM 3.0 in the bottom left (or something like that, can't remember). That means you can't do anything at all, since there are no buttons etc for you to press as the home screen is not fully loaded, so basically you got a semi-bricked phone as no matter how many times i try to turn on the phone, it just hangs there, which results in me having to do a hard reset in the end.
To prevent this, you MUST restore the KforTouchPro setting back to the default setting, but sometimes ppl forget and this will cause a semi-bricked phone, which is very risky and quite dangerous.
So, is anyone else having the same problem as me?? Is there a solution to this??
And lastly, what's the difference between KforTouchPro and KforRaphael??

Categories

Resources