I went to Best Buy to peruse this evening and checked out the HTC Inspire 4G - overall it's a pretty snappy phone and the 4.3" screen has me drooling along with the front camera, rear flash and the Sense UI that has grown so much from my good old days of HTC on Windows Mobile!!! Then I thought to myself, hmmmm, perhaps AT&T will let me get it!!!
I purchased the Captivate on July 15th, about three days ahead of the actual release date and I was beaming - until the woeful GPS and now the occasional rebooting if you look at it too hard issues came up, of course I stuck with it because originally they said the holy grail of 2.2 would be out by August, then the end of September, then after Turkey day then by Christmas...... and now it's almost March, almost seven months later to the date!!!
I've been a Bell South/Cingular/AT&T subscriber since 2000, now a little over 11 years, and thru those years I've had let's say about nine phones of my own not to include my wifes phone and then my kids as they grew up and I gave them phones via the family plan. Strangely enough when I upgraded my last phone (HTC Fuze) to the captivate they gave me the option to upgrade a year later which will be July 15th, they usually let me upgrade every year or so so I'm always fresh.
But after this second hassle with them about a Samsung smart phone (first was the BlackJack) I'm pretty done and ready to go back to old reliable HTC and call them up and demand that they give me an Inspire or I nip all my plans in the bud since they all expire this year with my phone being the last one to expire in July and moving over to T-Mobile or Verizon. I know I could get it and they would probably extend my contract another 6 months or so, and I've seen the specs on it and know that by mid summer it would be be beyond old hat since it's pretty much the Evo with GSM with new Sense UI. Or I could wait and see if they would give me the Infuse or the new Motorola but I'd hate to get any of those phones then see in July that the new HTC Super Duper or Samsung Galaxy S 2.5 come out then. Should I wait it out another five months with the Captivate, play the warranty return game till they offer me an alternative or just say" Yo AT&T, if you still want my business give me a Motorola!!!"
Right there with you. Got my Cappy in late July, now on my sixth. They offered to give me a different phone on the last two, but the closest to the Cap's specs were the x10 and iPhone 4. Hoping number six here holds out until the x12's or Atrix's come out. If they're not willing to budge on my terms when it inevitably dies (free and no-new-contract) then I'm paying the ETF and heading to sprint.
I'm planning on doing the same. Although chances are they will only change it (one time) to another phone that is refurbished. So it might take a while to jump on a new phone.
How did you manage to gets a one year contract with a phone upgrade? I wish I got that.I have a one year upgrade option but a t year contract that gets extended with every upgrade. The 300-500 is not worth the contract cancellation for me
Sent from my SAMSUNG-SGH-I897 using XDA App
crystalhand said:
The 300-500 is not worth the contract cancellation for me
Click to expand...
Click to collapse
True. But with all the bullsh*t that has came with this droid and having to take 5 phones to the post office to be shipped back (only to be refurb'd again and passed off to some other poor bastard)... a $200 ETF is like paying for the luxury of no longer putting up with AT&T. Every month another $20 less that I have to pay them, etc.
3 times warranty exchange of captivate for the sleep/charge death issue; and possibly account history.
As always, be soft, be patient, and be genuine.
I was told I could swap for a different phone in Dec last if the sleep death issue reoccurred (that was the 4th exchange in all -- once a battery and 3 times phone exchange).
Luckily, my captivate survived.
Im so tempted to just pay the ETF and jump to verizon.. its nice to see that att is getting some new android phones. Even though the htc phone has the lowest specs its so tempting because it will have aosp and 2.3 before the new samsung phone.....and unless motorola goes with an unlocked bootloader they will be in the same boat. Hardware specs don't mean much if the software isn't there
Sent from my SAMSUNG-SGH-I897 using XDA App
Early upgrade pricing is $300 and most everyone will qualify for that. Sell your Captivate for $250-$300 on Craigslist and be done with it. It will be hard to get them to swap it. I tried.
gtg465x said:
Early upgrade pricing is $300 and most everyone will qualify for that. Sell your Captivate for $250-$300 on Craigslist and be done with it. It will be hard to get them to swap it. I tried.
Click to expand...
Click to collapse
The Inspire is available for $400 with no contract. I'd rather do that than pay $300 for an upgrade and be locked in for 2 more years.
Same boat.... random shutdowns, etc. On my 5th or 6th phone. I have device support center near my house, so swapping them out it easy, but irritating. When I called yesterday, they said I could swap it for an Inspire, but only when the warranty center received refurbished units, which could take 30-90 days. I doubt it will take that long. I do not see them issuing new Inspires to anybody with a problem at 31+ days. I would have to guess they will have refurbs within 30 days, but who knows. Anybody know how long it takes for AT&T to start getting refurbs?
I'm also curious to know if i can do this. I bought a Captivate refurbished, and already got a replacement because of random shut down issues. Maybe i'll give AT&T a call tomorrow and see what I can do, anyone think people interested in this idea have a decent chance as long as we're reasonable to the AT&T rep we speak to?
Tried. Didn't work : /
It's good to know I'm not the only person thinking about the trade out, seeing as how the Inspire 4G is marked monetarily lower than the Captivate but of the same calibur I'm sure that it will be a refurb option really soon. The only thing I dread about going through the warranty process is initially getting back Captivate refurbs that have bigger issues than mine over and over again until AT&T finally gives in and lets me choose another phone of the same calibur which is why I haven't sent mine in for the GPS, media scan of dread and shutdown while charging/rebooting troubles but now that they are becoming more frequent that it's becoming unbearable.
Buying an Inspire straight out or having AT&T extend my contract for another year isn't an option I'm willing to take, that would get me stuck with an inspire until spring 2012 at the least - no thanks I saw what became of the Aria.
The simple fact is the the issues with this phone should have been addressed and resolved a long time ago and we shouldn't have to put on a custom rom to get it to a state that it should have been that way out the box, custom roms should be for fun and enhancements to an already good product not band aids to fix flaws that the manufacturer or carrier wont acknowledge and respond to.
Hopefully in a few weeks once people start going through the Inspire's the option to choose a refurbished Inspire 4G as a swap for a Captivate will become available, either that or the official 2.2 comes out then I'll stick with the captivate until summer, after that AT&T better come correct with the android updates and some stunning hardware or I'll be jumping ship to T-Mobile.
Wow, I didn't realize the captivate was having so many issues...5th and 6th phones? My god.
I got my phone in August and its running like a champ with Darky 9.2.
johnnie5000 said:
true. But with all the bullsh*t that has came with this droid and having to take 5 phones to the post office to be shipped back (only to be refurb'd again and passed off to some other poor bastard)... A $200 etf is like paying for the luxury of no longer putting up with at&t. Every month another $20 less that i have to pay them, etc.
Click to expand...
Click to collapse
IT'S NOT A DROID! @[email protected]##%@#$%^#$%^
xreflection said:
Wow, I didn't realize the captivate was having so many issues...5th and 6th phones? My god.
I got my phone in August and its running like a champ with Darky 9.2.
Click to expand...
Click to collapse
it's true. granted, i've only gone through one phone, but i did have the random shutdown problem, and at first i wasn't bothered by it. it quickly became the most annoying problem ever by occurring more frequently.
I am still skeptical about the whole 4G network with AT&T especially being such crappy coverage service already with their supposed upgraded 3G network. If they said they finally completed their 3G network upgrade and provide this kind of horrible coverage quality, I can't even begin to imagine how their supposed 4G network speeds are as well as the coverage it will support. If i was to get a 4G AT&T phone, I would wait at least half a year to a year to really see how they push their network out onto the market.
I talked to an AT&T rep last night and I think I am goinh to jack the upgrade on one of my kids' line and get the Inspire 4G. I got it for my wife and it was the bomb.
The rep told me the exception upgrade for the Inspire is 199.
I originally posted this in the Inspire 4g General forum:
_________________________________________________________________
I bought the Captivate day 1 in June after all the hype only to be disappointed like many users. I called AT&T customer service about an hour ago and was online with a rep within 10 minutes. I very calmly explained my issues with the Captivate (GPS, rebooting randomly) and asked to be given an early upgrade. Without so much as a question the rep told me he would approve it through his supervisor. It took me less than 30 minutes to have a full upgrade ready whenever I want to use it. That will be in about an hour when I go pick up the Inspire.
TL;DR: If you want to upgrade from your Captivate but stay with AT&T, it is trivially easy to get the full upgrade price.
_________________________________________________________________
Also, the OP says that the Inspire has a front-facing camera, but it does not. Just FYI.
I did it. Love it. Such a better out of the box experience.
Sent from my Desire HD using XDA App
Related
Hello Everyone,
I was curious as I cannot find a definitive answer to this. Looking at the specs page on HTC (http://www.htc.com/uk/product/hd2/specification.html), it appears that this phone would possibly be usable on a US carrier. I am wondering if using the method in the link below might apply to the HD2 as well. Before you ask why I don't just wait for it to come stateside...well, what's the fun in that?
http://pdaphonehome.com/forums/htc-touch-pro/120970-sprint-touch-pro-verizon.html
US Leo
Went to the ATT store yesterday to look at the Pure (hated it) and they went online to check the specs and assured me it would run on their network if it was unlocked!
Yeah...I saw that. Problem is that I am currently with AT&T and am looking to switch to a CDMA carrier. Not too happy with AT&T or T-Mobile at the moment. =\
The word is that it will come to US carriers in The first quarter of 2010. The European specs suggest it will be to AT$T or T-Mobile.
Funny, I switched to AT$T a few years back because Sprint and Verizon really sucked.
After ten years with Nextel and then Sprint, my Blackberry's screen cracked and the hangup button stuck making the phone almost unusable. Even though I was 2 months before my contract was upgrade available, they refused to, after ten years with them, subsidize a new phone. Suffered with my phone for two more months and switched to AT$T, so far they have been great to me.
Somehow I doubt it will come to AT&T, unless they are smart enough to see that this is the best contender against the iPhone. AT&T's monopoly with Apple makes them complacent and slow to provide their customers with alternatives.
http://www.engadgetmobile.com/2009/10/06/htc-touch-hd2-hands-on/#thankYou
Check the vid. This is the snappy WinMo phone we've been waiting for!
HTC HD2---Battery Size, is this 1230 " BIG ENOUGH"???
It's not a Beast, it's Beautiful! The Russians have given us size comparison & review, a must read. It still needs work but so far it's showing itself to be at the top of the list. I believe when it gets updated it will arrive in the US.
foopmaster said:
Somehow I doubt it will come to AT&T, unless they are smart enough to see that this is the best contender against the iPhone. AT&T's monopoly with Apple makes them complacent and slow to provide their customers with alternatives.
http://www.engadgetmobile.com/2009/10/06/htc-touch-hd2-hands-on/#thankYou
Check the vid. This is the snappy WinMo phone we've been waiting for!
Click to expand...
Click to collapse
I agree, I just don't see it happening. Part of the reason why I left AT&T (and my iPhone) was because of the massive amount of dropped calls. I finally got fed up and switched. But considering the amount of trouble they are having with the iPhone, I doubt they would pickup it's best competitor.
Hmm, I can't remember the last time I dropped a call. Probably happens more in "population dense" areas (e.i., not here).
Anyway, I want to find the answer to this question as well. From all the specs I see the phone is theoretically capable of running on AT&T's 3G (UMTS 850 and 1900 Mhz).
Source: http://pdadb.net/index.php?m=specs&id=2062&c=htc_hd2_us_htc_leo
However, I'm not an expert on US phone bands. Perhaps a seasoned XDA developer could help us with this?
Those specs on pdadb are not final "Datasheet State: Preliminary specifications".
But yes, it would do 3G on at&t if finalized UMTS 850 & 1900 Mhz).
I bought one
I just purchased one from amazon on pre-order, my cousin is shipping it to me as soon as it gets to him.
Anyone up for working on building an android rom for for it, not a big fan of WinMobile. In-fact this is the whole reason I got it besides the fact its a sweet phone!!!
borillion_star said:
I just purchased one from amazon on pre-order, my cousin is shipping it to me as soon as it gets to him.
Anyone up for working on building an android rom for for it, not a big fan of WinMobile. In-fact this is the whole reason I got it besides the fact its a sweet phone!!!
Click to expand...
Click to collapse
This does sound weird..If the main reason of getting the phone is android, why not just wait for a native android phone that has a similar spec? (e.g. HTC Dragon / Acer Liquid / Experia X3)
denco7 said:
The word is that it will come to US carriers in The first quarter of 2010. The European specs suggest it will be to AT$T or T-Mobile.
Funny, I switched to AT$T a few years back because Sprint and Verizon really sucked.
After ten years with Nextel and then Sprint, my Blackberry's screen cracked and the hangup button stuck making the phone almost unusable. Even though I was 2 months before my contract was upgrade available, they refused to, after ten years with them, subsidize a new phone. Suffered with my phone for two more months and switched to AT$T, so far they have been great to me.
Click to expand...
Click to collapse
Not trying to be a jerk, but I figured I would share my insight/experience with the issue you had with Sprint/Nextel, and will probably have with AT&T and any other provider you go with.
I work for T-Mobile currently, and have been there for over 5 years now (and will tell you right now, The HD2 is coming to us.) The issue you had is the most common complaint in the industry. The truth is, no matter where you go, it'll be the same thing. On top of it not being "fair" to customers that are just as loyal, but only have 7 years tenure instead of 10 years, it's the fact that you "only being 2 months away from your full discount pricing," that company could potentially be losing 2 months of your commitment. Meaning, if they make you wait till your contract is over, they'll get a fresh 2 years out of you. If they give it to you 2 months before your contract is over, they'll only get 22 months out of you. You see my point ? Now, what I personally think should be done is, you have 2 months to go ? Okay, we'll make your contract be a solid 26 months, and you get your "full discount" today, early.
Cellphone customers really need to be grateful about getting plan discounts, loyalty credits, full upgrades, partial upgrades. Because let me tell you. Not every business out there gives loyal customers anything. I've been a loyal "Florida Power and Light" customer for 6 years, never had a late payment and inturn have never been given a discount on my electric bill. I mean, how often does your credit card company send you a letter saying, "Hey, you've been such a loyal customer...here's a 12% off discount for being a AAA member, and for every customer you refer to us we'll give you $175 credit to your bill!" Ya know ? I'm not expecting anyone to LIKE this answer. But it IS the reason, and I'm sure the rep's answer that you're dealing with at the time, "Because!," doesn't do it for you. So I figured I'd take the time to inform you guys.
petabread said:
Not trying to be a jerk, but I figured I would share my insight/experience with the issue you had with Sprint/Nextel, and will probably have with AT&T and any other provider you go with.
I work for T-Mobile currently, and have been there for over 5 years now (and will tell you right now, The HD2 is coming to us.) The issue you had is the most common complaint in the industry. The truth is, no matter where you go, it'll be the same thing. On top of it not being "fair" to customers that are just as loyal, but only have 7 years tenure instead of 10 years, it's the fact that you "only being 2 months away from your full discount pricing," that company could potentially be losing 2 months of your commitment. Meaning, if they make you wait till your contract is over, they'll get a fresh 2 years out of you. If they give it to you 2 months before your contract is over, they'll only get 22 months out of you. You see my point ? Now, what I personally think should be done is, you have 2 months to go ? Okay, we'll make your contract be a solid 26 months, and you get your "full discount" today, early.
Cellphone customers really need to be grateful about getting plan discounts, loyalty credits, full upgrades, partial upgrades. Because let me tell you. Not every business out there gives loyal customers anything. I've been a loyal "Florida Power and Light" customer for 6 years, never had a late payment and inturn have never been given a discount on my electric bill. I mean, how often does your credit card company send you a letter saying, "Hey, you've been such a loyal customer...here's a 12% off discount for being a AAA member, and for every customer you refer to us we'll give you $175 credit to your bill!" Ya know ? I'm not expecting anyone to LIKE this answer. But it IS the reason, and I'm sure the rep's answer that you're dealing with at the time, "Because!," doesn't do it for you. So I figured I'd take the time to inform you guys.
Click to expand...
Click to collapse
Since you work for T-Mo can post the final specs for the HD2 when they get finalized for the US? I'm with ATT and haven't had a problem with dropped calls for 4 years now.(I think it's something wrong with build of the Iphone) I'm not trying to switch carriers, just want a badass phone.
I want to know what will we be missing in TP2
if we dont get the Htc HD2 ?
All i see is-
HD will be Faster cos 1 Ghz processor
Has capacitive touch screen
It will have the weather under Clock pre-installed
& the we dont need to set our city it will auto detet the City
Will it run on H or just 3g ( seems like ATT is blocking Hsdpa cos of Heavey load)
Will we be able to do Tethering with it ?
Cos Att blocks that
Anything else im Missing Please ?
Which is the best safe Site to Order with here in USA ?
Hate it when later they say its not here yet
Nov9 Shipping date on onthegosolutions
could it be true ?
Thanks
t-mobile ad spied
t-mobile (US) ad spied?
http://www.tmonews.com/2009/10/htc-hd2/
Hope Att Picks it up too
I just got off the phone with a HTC tech support. I had some questions about the release date. I wanted to know if it was going to release in Q1 2010 fiscal or Q1 2010 calendar. Get this, he said all he knew was Q1 2010 to T-mobile. sucks for me because T-mobile is non-existent in my neck of the woods.
I agree (I'm w/SECO) but TMO reception is really bad where I live & I've been following the 'LEO' for a long time patiently waiting for it & if it's only going to TMO I think I'm going to ... well maybe get some sort of 'mi-fi' to use it. I need a phone & the HD2 is what I want. Thanks
bL1X said:
I just got off the phone with a HTC tech support. I had some questions about the release date. I wanted to know if it was going to release in Q1 2010 fiscal or Q1 2010 calendar. Get this, he said all he knew was Q1 2010 to T-mobile. sucks for me because T-mobile is non-existent in my neck of the woods.
Click to expand...
Click to collapse
Wont be before Mar 2010 or latter
you will see
ilordvader said:
Wont be before Mar 2010 or latter
you will see
Click to expand...
Click to collapse
Why is that?
Walked into a Verizon store so my girlfriend could get a new phone. As the salesman was helping her out, he started up a conversation with me about who I had service with and what phone I was using.
Like a gun slinger pulling out his shiny nickle plated revolver I smuggly produced my fully hacked and modded Samsung Captivate. He was seriously impressed with it. Especially that I had a 2.2.1 ROM loaded on it with all the bells and whistles.
Then the fun was over and he hit me where it hurt....."How much are you paying each month for your service?"
To shorten up this story I will just skip to the part where he offered me a service plan on my 3 lines (2 of which are Captivates) that was almost too good to be true, and before I new it, my poor cappy was now nothing more than a hopped up mp3 player, and I was the new owner of a Droid X.
Its been 2 days, and I have yet to have a conversation where the phone doesn't shut down in the middle of it. I have flashed the latest and greatest ROM over on the Droid X side but it still reboots at will. I have found numerous people with the same problem after searching Google, but no fixes for it.
Coincidentally, the second droid is doing the same thing.
To be honest, even without the reboot issue, the DX just doesn't compare to my Captivate in any way.....well except for one. The GPS is stinking flawless on the droid.
I want to drive by the Verizon store and throw all three phones through the window and go back to AT&T begging them to take me back without either of them charging me out the yahoo in penalties.
Does anyone know if I can switch back without any issues or is Verizon and AT&T both gonna stick it to me? I made the purchase 7pm Sunday the 16th.
Its worth mentioning that two numbers have been ported over to Verizon and one will not be for another week or two. So technically I still have an account with AT&T.
Thanks in advance for any replies.
At&t should be able to restore your numbers on your account. Basically everything goes back to the way it was before you ported. Then you should get credited back for the ETA fees if they already billed you for it. There may be reactivation fees though...
Doing so would also automatically cancel your Verizon account so you would need to return all the equipment back to them otherwise they'll charback your credit cards for the retail prices of the phones.
Sent from my SGH-I897 using XDA App
I am actually very tempted to switch to Verizon solely due to all the scrap and issues that ATT has given me in the past. And that their 4G network promises to bring only mediocre speeds is not appealing either.
I mean, I love my Captivate, but I don't think that ATT's service is worth the money or hassle. If my workplace wasn't paying and forcing me to stay, I would have jumped ship 4 years ago.
(Why didn't you get a HTC Droid Incredible? What were you thinking? )
Sent from my Samsung Galaxy S using XDA App
All of my friends with Droid X's talk them up bigtime, then they see my screen and the realize that for them, black is just dark grey.
You should have 30 days to go back to Verizon and tell them thanks, but no thanks.
Verizon gives you 30 days to try out new phones. all you have to do is return it and they will charge you a pro-rated amount for the service that you used, nothing else. No etf's or any penalties. And I'm sure AT&T would be more than willing to take you back, especially if you are coming back from verizon.
No lie, I have heard horrible things about DROID. My buddy has replaced his 3 times.
Aus_Azn said:
I am actually very tempted to switch to Verizon solely due to all the scrap and issues that ATT has given me in the past. And that their 4G network promises to bring only mediocre speeds is not appealing either.
I mean, I love my Captivate, but I don't think that ATT's service is worth the money or hassle. If my workplace wasn't paying and forcing me to stay, I would have jumped ship 4 years ago.
(Why didn't you get a HTC Droid Incredible? What were you thinking? )
Sent from my Samsung Galaxy S using XDA App
Click to expand...
Click to collapse
I have no problems with att, and verizon's 4g speed is still less than the six mb/s att's 3g pulls down. I seed no reason to switch to verizon. slower, less coverage, customer service is crap, phone are ****e... Att has been nothing but gold to me.
Sent from my SGH-I897 using XDA App
skatcat31 said:
I have no problems with att, and verizon's 4g speed is still less than the six mb/s att's 3g pulls down. I seed no reason to switch to verizon. slower, less coverage, customer service is crap, phone are ****e... Att has been nothing but gold to me.
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
Verizon's theoretical speed is upwards of 15Mbps last I checked. AT&T's 3G coverage seems to be pretty shoddy for me; often when I'm travelling, I am forced to EDGE; it doesn't really bother me that much, but means my internet is heavily crippled. For customer service, ATT's bricked 4 of my phones and asked me to pay. I don't think it gets much worse than that; at least I managed to force them to upgrade my RAZR V3 to a V3XX after it just died within 2 months, then to send me a new one when they bricked that while unlocking it, then sending me a new LG Shine after bricking that while unlocking it when I owned it. Worst was when they bricked my Bold 9700 when they told me to update it after my data got spontaneously wiped.
AT&T has no good phones save for the Captivate and the iPhone (both of which are debatable at this point), so I have no clue what your point there is. Any of Verizon's Droids destroy both.
Aus_Azn said:
Verizon's theoretical speed is upwards of 15Mbps last I checked. AT&T's 3G coverage seems to be pretty shoddy for me; often when I'm travelling, I am forced to EDGE; it doesn't really bother me that much, but means my internet is heavily crippled. For customer service, ATT's bricked 4 of my phones and asked me to pay. I don't think it gets much worse than that; at least I managed to force them to upgrade my RAZR V3 to a V3XX after it just died within 2 months, then to send me a new one when they bricked that while unlocking it, then sending me a new LG Shine after bricking that while unlocking it when I owned it. Worst was when they bricked my Bold 9700 when they told me to update it after my data got spontaneously wiped.
AT&T has no good phones save for the Captivate and the iPhone (both of which are debatable at this point), so I have no clue what your point there is. Any of Verizon's Droids destroy both.
Click to expand...
Click to collapse
i also hate at$t, but in my area it is great!! and yeah i want the infuse! i need a bigger screen,atrix will be aswome im sure, just root, flash and love life
I got a free dell streak from my dell Rep and it is easily day shiznit. It came with froyo preloaded and it is unlocked. Works great on att but there is no compatiable software for front facing webcam.
Can't beat it really. And the GPS works instantly
For realz
Sent from my Dell Streak using Tapatalk
I talked to the verizon rep that sold me my phones. He replaced the dx's (which have worked flawlessly btw), and told me to give it a couple of weeks before I made my move.
I have to admit, I'm liking the new coverage. I'm not getting the 2 and 3mgs download speeds I was getting on my cappy, (which I could only get in very few areas) but I am getting about 1.5mgs on the dx almost everywhere with verizon coverage.
The dx isn't a elegant a my cappy and I have had to jump through a couple of hoops to get a custom rom installed, but it is just as functional, and the gps has been spot on.
I miss my captivate pretty bad, but as the initial shock is wearing off, verizon doesn't seem do bad.
I still have a couple of weeks to decide and my cappy is still sitting on my dresser just incase.
Sent from my DROIDX using XDA App
It's pretty retarded to leave AT&T when we're a matter of weeks away from the holy grail of Android.
derek4484 said:
Verizon gives you 30 days to try out new phones. all you have to do is return it and they will charge you a pro-rated amount for the service that you used, nothing else. No etf's or any penalties. And I'm sure AT&T would be more than willing to take you back, especially if you are coming back from verizon.
Click to expand...
Click to collapse
Just to correct everyone about the "30 days" to return/cancel your service with Verizon. On Sunday the 16th (the day the OP purchased his phone) Verizon implemented a 14 day (not 30) day period to avoid the ETF.
I know this because I work at a national retailer who sells Verizon phones.
That explains why the rep said "just give it a couple more weeks." Wow do I hate people who try to screw others over (the rep in this case).
"You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii)."
http://www.verizonwireless.com/ReturnPolicy.shtml
I know 2 people with Droid X's and TBH they are horrible. I'm not saying SGS phones don't have their own unique issues but the "official" 2.2 for the Droid X is seriously just bad. They both have random shutdowns/reboots and they are sluggish compared to SGS phones. The one lady I know used my cappy and didn't understand why her droid was was so much slower...at everything. I told her that's what she gets for buying a phone because it's "Cool" because they have a commercial for it ever other commercial break. Also did you look into if you get a discount through ATT for your job? I get 20% off my bill (5 phones, 3 cappys, iphone3g, crap flip phone) for a company I haven't worked for for like 4 years now.
As for the Streak, I burned all my Jinco's 15 years ago and bought jeans that fit. I don't care how great it supposedly is or isn't, a 5" phone is to big to fit in a normal pair of jeans comfortably and not look retarded.
MikeyMike01 said:
It's pretty retarded to leave AT&T when we're a matter of weeks away from the holy grail of Android.
Click to expand...
Click to collapse
That might be true Mike but my money says you'll be pulling your hair out trying to port 2.3 over to the Atrix with its locked up boot loader when the Bionic is to be released with it already.
And its almost a sure bet you can tack on about 6 to 8 months on AT&T's promised release date on any phone they advertise.
Originally Posted by derek4484 View Post
Verizon gives you 30 days to try out new phones. all you have to do is return it and they will charge you a pro-rated amount for the service that you used, nothing else. No etf's or any penalties. And I'm sure AT&T would be more than willing to take you back, especially if you are coming back from verizon.
Just to correct everyone about the "30 days" to return/cancel your service with Verizon. On Sunday the 16th (the day the OP purchased his phone) Verizon implemented a 14 day (not 30) day period to avoid the ETF.
I know this because I work at a national retailer who sells Verizon phones.
That explains why the rep said "just give it a couple more weeks." Wow do I hate people who try to screw others over (the rep in this case).
"You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii)."
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This is correct. He told me this Tuesday. I bought the phones Sunday. So I have until the next saturday to make up my mind.
Just so you know, Verizon's is CDMA which means it will have weaker call signal and stronger data signal. The signal bars only report your data signal, not your voice call signal. It can be very deceiving.
Also, you cannot use data while using the phone to talk to someone. So you can't say, "Let me look it up right now." Because it will just say "No Data Connection."
if you decide to stay with verizon, make sure you check your bill each month. vzw likes to add bogus fees that most of their customers don't even notice. this happened to both me & my gf (on separate accounts)
First Verizon's return policy is 14 days after that etf is 375$ no matter where u r n contract, 2nd they don't have a 4G phone that has 4G speeds nor do any carrier. ATT speeds are greater at 3G than all competitors except tmo areas that are using their upgraded 3g network they claim is 4g and they r barely faster but they have a small area their coverage covers without losing Singal since they "changed their 3g".
And who would do the droid x over the cappy? That sales man must be good at what be does because stock the cappy kills droid x in all benchmarks and speed tests for network since Verizon 3g network is the slowest of all major carriers. Do a speed test bet it don't do more then 1.2Mbps down when I can get 5Mbps on my cappy with ATT.
ATT 4G when it is rolled out will do 4-5x faster then what it does now which is suppose to be 7Mbps x 4 so around 28Mbps down is insane... my phone is already faster then a lot of dsl providers...
Anyway not flaming just wanted to put my 2cents in with facts. My brother owns a droid x its not bad but cappy is one nice piece of hardware
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Just wondering why the op was in the Verizon store. Take her to an AT&T store man! But, to each their own.
Personally, I am looking forward to the Atrix.
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I just got my Captivate from AT&T in December, and I am pretty much unsatisfied with it. I was wondering if any of you here got an early upgrade to an Inspire 4G for just the $99 and $18 activation? No early upgrade fee's? Thank you!
I did. I complained and they gave me a full early upgrade and waived the activation fee. Not only that but they had a $50 off deal going on so I walked out with mine paying $53
Over the phone or AT&T store?
I complained and they said they set up the upgrade for me, I went to the store on release day and it was a clusterfarq. So a few hours later I had my phone. Then a customer service rep called me from corpo and I complained again and got a $20 credit on my account
Good luck
I went to the AT&T Store, and the guys there were very unhelpful. They just turned me down saying "we can't do anything about it."
What exactly did you say?
I received an early upgrade but I was exactly 22 days away from my official upgrade date, which was March 8. I contacted customer service on the phone and threatened them with Big Red and HTC Thunderbolt ( Verizon ) because I have 4 lines and all on recently renewed contract and they put in "special instructions" into the system for when I went to an AT&T Store.
The employee checked and I was eligible . HTC Inspire was mine for 105$
sheanzyy said:
I received an early upgrade but I was exactly 22 days away from my official upgrade date, which was March 8. I contacted customer service on the phone and threatened them with Big Red and HTC Thunderbolt ( Verizon ) because I have 4 lines and all on recently renewed contract and they put in "special instructions" into the system for when I went to an AT&T Store.
The employee checked and I was eligible . HTC Inspire was mine for 105$
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But you were 22 days away. I am 2 years away, just got the captivate recently.
I was wondering if it's possible to early upgrade now like I read some people did.
I got upgraded for no fee today. I don't know if it helped that I knew the assistant manager. Just a coincidence I went to high school with the guy. Such a big difference in this phone compared to my Sony Ericsson Xperia X10. It is worth the try to get an early upgrade!
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droe411 said:
I got upgraded for no fee today. I don't know if it helped that I knew the assistant manager. Just a coincidence I went to high school with the guy. Such a big difference in this phone compared to my Sony Ericsson Xperia X10. It is worth the try to get an early upgrade!
Sent from my Desire HD using XDA App
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Can he help me?? AT&T screwed me. They said the cheapest I can get it is $470 early upgrade, and he would take $200 from the bill. Still very high... I am pissed off. I threatened to change to Verizon, but nothing. Even higher level support didn't have the "authority" to change the prices for loyal customers for the past 7 or so years. SMH.
x986123 said:
Can he help me?? AT&T screwed me. They said the cheapest I can get it is $470 early upgrade, and he would take $200 from the bill. Still very high... I am pissed off. I threatened to change to Verizon, but nothing. Even higher level support didn't have the "authority" to change the prices for loyal customers for the past 7 or so years. SMH.
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How would it be $470? The non-commitment pricing of this phone is 399.99 the most you would pay even in California where the tax is applied to the full retail value of the phone would be $435.
Sell the Captivate. Get $200 for it. Then buy the phone for the early upgrade price of $299.99. Still only pay $99 for it.
x986123 said:
I just got my Captivate from AT&T in December, and I am pretty much unsatisfied with it. I was wondering if any of you here got an early upgrade to an Inspire 4G for just the $99 and $18 activation? No early upgrade fee's? Thank you!
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No offence but you kept it past it's 30 day return policy. It's not AT&T's fault that you suddenly want a new phone a few months later. If you really want it, dish out the $399. That's not too bad.
It's like buying a new car and a few months later deciding on you wanted a Honda instead of a Ford.
We all make choices in life. You made one....now live with it.
Att can not do upgrades over the phone if you are not within 4 months of upgrading. You can't do it in store unless you are so many days from upgrading. Nothing they can do about it.
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x986123 said:
I just got my Captivate from AT&T in December, and I am pretty much unsatisfied with it. I was wondering if any of you here got an early upgrade to an Inspire 4G for just the $99 and $18 activation? No early upgrade fee's? Thank you!
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I talked with AT&T about this as well. I got my refurbed Captivate in October. To qualify for for the exception upgrade, you need to wait 6 months. For me that is April around my birthday. They told me the cost to get the phone them would be whatever the 2 year contract price is for the phone plus $100.00. I have had this confirmed multiple times. I am hoping with the Atrix coming out and other potential offering with FFC and dual processors, that the two year price for the Captivate will plummet and I can get it cheaper as those other things do not matter to me.
uhmump95 said:
I talked with AT&T about this as well. I got my refurbed Captivate in October. To qualify for for the exception upgrade, you need to wait 6 months. For me that is April around my birthday. They told me the cost to get the phone them would be whatever the 2 year contract price is for the phone plus $100.00. I have had this confirmed multiple times. I am hoping with the Atrix coming out and other potential offering with FFC and dual processors, that the two year price for the Captivate will plummet and I can get it cheaper as those other things do not matter to me.
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Actually that is incorrect. Early upgrade on a Data device is 2 yr pricing plus $200.
Non smart phones it's 2 yr pricing plus $75.
I am sorry they gave your wrong information.
So basically you guys are saying I'm screwed. Yeah, was afraid of that. Hope someone wants to trade an Inspire for my Captivate. Maybe convince someone who isn't a techy at school. Haha.
Wow, sooooo many diff experiences. I purchased my Captivate and renewed my contract in August. I went to the At&t store on launch day perpared to pay $399 for it as we have a Corp. account. The rep told me if he would give me an early upgrade by starting my contract from that day. By doing this I was able to get it for $299 which was fine by me. 6 months for a $100 sounded like a deal to me. He said I would be eligible for upgrade again in 20 months and kept my unlimited data. Honestly, one of better experiences I had with them in the past 7 years.
I still think you should sell the cap on the market here for about $200(or more) take the $200 off and end up paying $70~ out of pocket... In my opinion the inspire is well worth it.
r_3 said:
I still think you should sell the cap on the market here for about $200(or more) take the $200 off and end up paying $70~ out of pocket... In my opinion the inspire is well worth it.
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They sell on eBay for around $300. Maybe I should try there...
Just thought I'd pop in here and share my experience with switching from the Captivate to the Inspire.
I have only been an AT&T customer since August 2010. I have a couple of calls to ATT Customer service in my record where they documented my unhappiness with the GPS and lack of Froyo updates. When @samsungjohn came to the Captivate portal and stirred the pot with Samsung's PR stunt I had finally had enough I called 611 again and was polite, and nicely explained to the CSR my complaints with the Captivate. I asked if there was ANYTHING that they could do to move me into another phone, I never mentioned wanting to cancel my account or raised my voice in any way. The CSR told me that he understood my frustration and he had heard similar complaints before.
He was able to put a $150 dollar credit on my account and I was able to sell my Captivate for $200 so I walked out of a Corporate AT&T store with my Inspire at a net cost of $50 to me.
Maybe I got lucky, or maybe AT&T is hearing from a LOT of people like me and is losing customers, I don't know.
Just thought I'd share.
gunnyman said:
Just thought I'd pop in here and share my experience with switching from the Captivate to the Inspire.
I have only been an AT&T customer since August 2010. I have a couple of calls to ATT Customer service in my record where they documented my unhappiness with the GPS and lack of Froyo updates. When @samsungjohn came to the Captivate portal and stirred the pot with Samsung's PR stunt I had finally had enough I called 611 again and was polite, and nicely explained to the CSR my complaints with the Captivate. I asked if there was ANYTHING that they could do to move me into another phone, I never mentioned wanting to cancel my account or raised my voice in any way. The CSR told me that he understood my frustration and he had heard similar complaints before.
He was able to put a $150 dollar credit on my account and I was able to sell my Captivate for $200 so I walked out of a Corporate AT&T store with my Inspire at a net cost of $50 to me.
Maybe I got lucky, or maybe AT&T is hearing from a LOT of people like me and is losing customers, I don't know.
Just thought I'd share.
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And maybe the highlighted part was the real reason. At any rate, congrats on the early upgrade. I'm lovin this device more and more.
Customer retention did me right on today. To make a long story short I have had problems with my Vibrant since day one back in July. From the GPS to the freezing and reboots. T-Mobile has sent me 5 Vibrants since August and when I called on today I asked to speak with a manager. I told them I would like to cancel my account because I spent $500 on a phone and they have done nothing to fix it for me. I told them I tried every GPS fix known to man but none of them worked to my standards. I play golf and use Skydroid so I need the GPS to be pretty damn accurate. It worked fine on my MyTouch 3g. She then said "I can give you a $200 credit if you upgrade your device." I told her if she looked at my account I haven't been under contract with them for 3 years and have purchased my last 4 devices off contract so what makes you think I want to sign a 2 year contract now with this AT&T merger looming around. She asked me how they could keep me as a customer and I asked her what the value of my used Vibrant was. She told me $354. I then said, "the only way I will remain a T-Mobile customer is if they buy my Vibrant back for $354 and I purchase a G2x off contact for the difference". She put me on hold for 5 minutes and came back and said they would be willing to do that and would ship my G2x tomorrow and after I receive it I have 7 days to return my Vibrant. She even asked me if I would like to pay for the G2x right now or just add the cost to my bill. I chose to pay it now and should have a G2x in my hand by Friday for less than what people are paying to upgrade. Big deal, my Vibrant is gone but I got two cores of goodness for a little over $150 off contract.
you lucky man!
i may do the same with my Vibrant, starting to piss me off.
thanks for the tip!
That is awesome congrats
So I currently have a Motorola Droid X2... I use cyanogenmod 7.2rc1 beta2 as a custom ROM. Besides that for stable ROMs it's really only eclipse 2.2, liberty, molten or stock 2.3.5 rooted. cm9/miui4 are both in alpha stages of development and have no working camera/data usage yet and mms is shotty as well as other glitches & bugs. having the locked bootloader and all. Plus we don't get official ICS :banghead::thumbdown:
I had a few questions... First off, my 2 year contract with Verizon Wireless USA is over in December however I am eligible for an upgrade in August. I think I remember reading somewhere after all these VZW/MOTO shenanigans you can get a free 3g upgrade, if eligible, but need to renew contract for a 4g device. I'm obviously very confused by these changes and need clarification.. Basically what I'm asking is, would I be able to cop a new phone in August without having to re-up my contract? Use the upgrade for the remaining months and then sell it along with my X2? Not sure how that works and honestly I don't want to call Verizon about it until I'm due for my upgrade.
Moving on to my next problem. I am going to need a new carrier/phone. I figure since sprint still has unlimited data and their service in my area isn't that bad compared to Verizon, I'll probably sign with them. As far as actual devices are concerned, I will only buy a phone with an unlocked bootloader. Since Motorola failed to live up to their promise of unlocking their bootloaders by the end of 2011, and their overall customer support, I am not interested in purchasing any Moto phones.
Which brings me back to Sprint, lol. I know several people who have been on Sprint for a long time and tell me they're okay as long as you don't break your phone. I've heard countless horror stories of friends/family having to jump through countless hoops just to get their defective phone replaced. I've already left AT&T and will never go back to them so my options are pretty limited. I can deal with less than perfect customer support from time to time as long as I have reliable service and a reliable phone I can hack.
I've been looking at the Dinc2, since my friend has one. I know that's unlocked already. I've heard a lot of fuss over its pentile screen, but that honestly doesn't bother me much. So that can be taken into consideration as well.
I appreciate any opinions you can personally offer as to an awesome, unlocked phone, decent carriers as well as new phone releases you are looking forward to. I'd love to hear what unlocked devices you guys have as well as your favorite custom ROMs for them.
Thanks!
Cyanogenmod all day
Well, if you upgrade your phone, you're more than likely going to have to re-up your contract for an additional 2 years. As of right now, for Verizon, I would probably look at the HTC Rezound, or Incredible 4G. If you go to Sprint, I would look at the Evo 4G LTE (HTC One for Sprint), or the Evo Design 4G, but by December, you'll also have the Galaxy S3 to consider. I'm biased towards HTC phones personally, but those are the options I would look at.
I forgot to mention I'm on a family plan with unlimited data...
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I can't really suggest a phone but I read that you mentioned people having problems with Sprint with getting phones replaced after they get broke.
My sister is good at messing phones up and with the $8 a month insurance you basically can hardball any phone at a wall and they will replace it for $100. I think the one thing is you just never say that you did anything wrong and most sprint stores don't care. They have gotten much better. Whatever you do don't break your phone without insurance because they wont touch the phone in fear you might swear they broke it. Get the phone insured from day one if you are accident prone. That is about all the advice I can give. They have good phones and have good service (not verizon service but still good.)
Yeah, I treat these phones like royalty. Basically it's just a computer in the palm of my hand... Accidents do happen though and I always protect all devices with insurance.
I was in Sprint once with a friend of mine. Keep in mind he wasn't a smartphone owner, but this wasn't too long ago. He had a flip phone and he wanted it replaced. It was his 4th device experiencing the same hardware problems. When we got in there Sprint did pretty much everything in their power to make sure he did not leave with a brand new replacement. They went as far as to literally take the phone apart - right in front of us - and replace internal hardware. They'd put it back together and he'd show them it still wasn't working and they would try replacing something else.
Two and a half hours later of playing with the display evo and listening to "No I don't want you to fix it I want a new phone" and "Here, maybe this will fix it, let's give it a try..." we were finally out of there. They did not give a replacement that day. Just "fixed" it. Until we got back to his house. The very next day I was there when he called customer support. They gave him the business over the phone and were 0 help. We went back to the sprint store and finally got his replacement. I think the only reason they even actually helped him with a new device is because he was mad enough to break every display case and cell phone in the place - and they knew it. It wasn't like a "here let me help you get this resolved so you can enjoy your phone and service!!" Kinda deal it was more like "get him a new phone from the back so he doesn't make a scene and gets the hell out of my store" thing .... As we were leaving, the female rep not only told us we were lucky we even got a replacement in the first place- she did it in a snobby, attitude riddled tone of voice.
For reference this is when I was thinking of terminating vzw early and jumping to sprint. My friend told me sprint is full of people who either don't give two damns or are just plain stupid. He took me along to give me an idea of what I was in for. Needless to say I didn't switch.....
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