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Will T-Mobile USA Disappear in 2011?

http://www.loweringthebarforus.org/news/entry/will_t-mobile_usa_disappear_in_2011
looks like tmobile is closing down? what do you think?

The last sentence in the article sums it up nicely "The brand name may disappear but the company operations and stakeholders will remain."
TMo just replaced their US CEO with new blood (lets let some of the Euro hardware in, m'kay?) like literally just a few weeks ago, and they're suggesting they're pretty aggressive with continuing the rollout of HSPA+ nationwide. The Voice Stream er Tmobile name may go away, but the entity it self isn't going anywhere.
...And although Sprint and Tmobile's target demographic does suggest a lot of overlap, in my belief, in the event of an end of days scenario for Tmo the most likely acquirer of tmo would be.... ATT! Tmo is shaped nicely to fit into the hole in ATT's portfolio. ATT is phasing out of iDevice exclusivity quite soon and would welcome the inflows of Android devices and their higher than normal profit margins. And for the shareholders, such an acquisition would give ATT significantly more Mobile exposure and offset some of the massive cash hemmoraging from their ailing Landline business. And finally, a huge majority of Tmo's Phones in the US were originally equipped with ATT compatible radios in their source countries where ATT already has a presence, then converted for the US - the whole thing just lines up quite well!

If ATT does pick up TMo,im deffinately leaving. Not sure who ill switch to tho,everyone else is more expensive and ATT doesnt have "unlimited data" anymore. Sprint's customer service sucks,and Verizon will charge you as much as they want cause they can.

Tabasco1TX said:
If ATT does pick up TMo,im deffinately leaving...
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+1 me too! I truly hope TMOUS stays…I like my service and the customer support is better than any other phone service I have had.

I wouldn't worry to much about it. They claim their lack of 4G is whats gonna hold them back. But whats funny is untill last year every network but sprint said 4G was a joke and would never work. After seeing the first 4G phone appear on the market I'm inclined to think 4G is gonna be a failure for mobile. No one wants a phone with 2 hours of battery life in trade for double the speed. Besides didn't Tmo already say they plan to roll out 4G in 2012, and everyone else jumped on the bandwagon saying 2011. If I were tmo I would skip it and hold out. They already use 3.75G Also the OPs post looks like a propoganda blog, heres the latest real news site report on TMO
http://connectedplanetonline.com/3g4g/news/tmobile-expanding-4g-061610/
They are claiming their 3G with HSPA or whatever is actually faster then sprint 4G. LOL Having tried all the 3G networks around here I wouldn't disagree with this statement. All my coworkers have to hook up to my phone via wifi to get any HD video on their phones. For some reason Verizon, ATT, and Sprint don't support it through their data plans, yet all 4 can connect to my Tmo 3G and watch HD youtube all night. We all though this would of made a great Tmo, Verizon, ATT map commercial.

Sounds like a lot of baseless speculation, just like a Sprint/Nextel merger. Teaming up with Virgin Mobile? Really
T-Mobile won't be acquired by AT&T, don't worry about it. If AT&T could kill some competition and become #1 they would've purchased T-Mobile
T-Mobile is still making millions, unlike Sprint.

Actaully sprints not in too bad of shape. They have many loans out but all are paid up and they have live 200 million in the bank for a rainy day. They took out billions to roll out 4G and now they basically own it and are years ahead of everyone else in 4G. I've actaully noticed many more sprint phones the past 6 months too. That Dan guy must be doing something right. LOL
BTW I'm getting
2.74 down
0.74 up
211 ping
Boy they aren't kidding, the HSPA doubled your 3G speed. Hopefully we will get it in a couple months.
Sprint 4G is usually pulling 4-5 down ? up.

That's weird, they opened a store near me recently.

Pure rumors...Good old Tmobile is not going anywhere!

What's the Chances of AT&T swapping out a Captivate for an HTC Inspire 4G?

I went to Best Buy to peruse this evening and checked out the HTC Inspire 4G - overall it's a pretty snappy phone and the 4.3" screen has me drooling along with the front camera, rear flash and the Sense UI that has grown so much from my good old days of HTC on Windows Mobile!!! Then I thought to myself, hmmmm, perhaps AT&T will let me get it!!!
I purchased the Captivate on July 15th, about three days ahead of the actual release date and I was beaming - until the woeful GPS and now the occasional rebooting if you look at it too hard issues came up, of course I stuck with it because originally they said the holy grail of 2.2 would be out by August, then the end of September, then after Turkey day then by Christmas...... and now it's almost March, almost seven months later to the date!!!
I've been a Bell South/Cingular/AT&T subscriber since 2000, now a little over 11 years, and thru those years I've had let's say about nine phones of my own not to include my wifes phone and then my kids as they grew up and I gave them phones via the family plan. Strangely enough when I upgraded my last phone (HTC Fuze) to the captivate they gave me the option to upgrade a year later which will be July 15th, they usually let me upgrade every year or so so I'm always fresh.
But after this second hassle with them about a Samsung smart phone (first was the BlackJack) I'm pretty done and ready to go back to old reliable HTC and call them up and demand that they give me an Inspire or I nip all my plans in the bud since they all expire this year with my phone being the last one to expire in July and moving over to T-Mobile or Verizon. I know I could get it and they would probably extend my contract another 6 months or so, and I've seen the specs on it and know that by mid summer it would be be beyond old hat since it's pretty much the Evo with GSM with new Sense UI. Or I could wait and see if they would give me the Infuse or the new Motorola but I'd hate to get any of those phones then see in July that the new HTC Super Duper or Samsung Galaxy S 2.5 come out then. Should I wait it out another five months with the Captivate, play the warranty return game till they offer me an alternative or just say" Yo AT&T, if you still want my business give me a Motorola!!!"

Right there with you. Got my Cappy in late July, now on my sixth. They offered to give me a different phone on the last two, but the closest to the Cap's specs were the x10 and iPhone 4. Hoping number six here holds out until the x12's or Atrix's come out. If they're not willing to budge on my terms when it inevitably dies (free and no-new-contract) then I'm paying the ETF and heading to sprint.

I'm planning on doing the same. Although chances are they will only change it (one time) to another phone that is refurbished. So it might take a while to jump on a new phone.

How did you manage to gets a one year contract with a phone upgrade? I wish I got that.I have a one year upgrade option but a t year contract that gets extended with every upgrade. The 300-500 is not worth the contract cancellation for me
Sent from my SAMSUNG-SGH-I897 using XDA App

crystalhand said:
The 300-500 is not worth the contract cancellation for me
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True. But with all the bullsh*t that has came with this droid and having to take 5 phones to the post office to be shipped back (only to be refurb'd again and passed off to some other poor bastard)... a $200 ETF is like paying for the luxury of no longer putting up with AT&T. Every month another $20 less that I have to pay them, etc.

3 times warranty exchange of captivate for the sleep/charge death issue; and possibly account history.
As always, be soft, be patient, and be genuine.
I was told I could swap for a different phone in Dec last if the sleep death issue reoccurred (that was the 4th exchange in all -- once a battery and 3 times phone exchange).
Luckily, my captivate survived.

Im so tempted to just pay the ETF and jump to verizon.. its nice to see that att is getting some new android phones. Even though the htc phone has the lowest specs its so tempting because it will have aosp and 2.3 before the new samsung phone.....and unless motorola goes with an unlocked bootloader they will be in the same boat. Hardware specs don't mean much if the software isn't there
Sent from my SAMSUNG-SGH-I897 using XDA App

Early upgrade pricing is $300 and most everyone will qualify for that. Sell your Captivate for $250-$300 on Craigslist and be done with it. It will be hard to get them to swap it. I tried.

gtg465x said:
Early upgrade pricing is $300 and most everyone will qualify for that. Sell your Captivate for $250-$300 on Craigslist and be done with it. It will be hard to get them to swap it. I tried.
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The Inspire is available for $400 with no contract. I'd rather do that than pay $300 for an upgrade and be locked in for 2 more years.

Same boat.... random shutdowns, etc. On my 5th or 6th phone. I have device support center near my house, so swapping them out it easy, but irritating. When I called yesterday, they said I could swap it for an Inspire, but only when the warranty center received refurbished units, which could take 30-90 days. I doubt it will take that long. I do not see them issuing new Inspires to anybody with a problem at 31+ days. I would have to guess they will have refurbs within 30 days, but who knows. Anybody know how long it takes for AT&T to start getting refurbs?

I'm also curious to know if i can do this. I bought a Captivate refurbished, and already got a replacement because of random shut down issues. Maybe i'll give AT&T a call tomorrow and see what I can do, anyone think people interested in this idea have a decent chance as long as we're reasonable to the AT&T rep we speak to?

Tried. Didn't work : /

It's good to know I'm not the only person thinking about the trade out, seeing as how the Inspire 4G is marked monetarily lower than the Captivate but of the same calibur I'm sure that it will be a refurb option really soon. The only thing I dread about going through the warranty process is initially getting back Captivate refurbs that have bigger issues than mine over and over again until AT&T finally gives in and lets me choose another phone of the same calibur which is why I haven't sent mine in for the GPS, media scan of dread and shutdown while charging/rebooting troubles but now that they are becoming more frequent that it's becoming unbearable.
Buying an Inspire straight out or having AT&T extend my contract for another year isn't an option I'm willing to take, that would get me stuck with an inspire until spring 2012 at the least - no thanks I saw what became of the Aria.
The simple fact is the the issues with this phone should have been addressed and resolved a long time ago and we shouldn't have to put on a custom rom to get it to a state that it should have been that way out the box, custom roms should be for fun and enhancements to an already good product not band aids to fix flaws that the manufacturer or carrier wont acknowledge and respond to.
Hopefully in a few weeks once people start going through the Inspire's the option to choose a refurbished Inspire 4G as a swap for a Captivate will become available, either that or the official 2.2 comes out then I'll stick with the captivate until summer, after that AT&T better come correct with the android updates and some stunning hardware or I'll be jumping ship to T-Mobile.

Wow, I didn't realize the captivate was having so many issues...5th and 6th phones? My god.
I got my phone in August and its running like a champ with Darky 9.2.

johnnie5000 said:
true. But with all the bullsh*t that has came with this droid and having to take 5 phones to the post office to be shipped back (only to be refurb'd again and passed off to some other poor bastard)... A $200 etf is like paying for the luxury of no longer putting up with at&t. Every month another $20 less that i have to pay them, etc.
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IT'S NOT A DROID! @[email protected]##%@#$%^#$%^&#7

xreflection said:
Wow, I didn't realize the captivate was having so many issues...5th and 6th phones? My god.
I got my phone in August and its running like a champ with Darky 9.2.
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it's true. granted, i've only gone through one phone, but i did have the random shutdown problem, and at first i wasn't bothered by it. it quickly became the most annoying problem ever by occurring more frequently.

I am still skeptical about the whole 4G network with AT&T especially being such crappy coverage service already with their supposed upgraded 3G network. If they said they finally completed their 3G network upgrade and provide this kind of horrible coverage quality, I can't even begin to imagine how their supposed 4G network speeds are as well as the coverage it will support. If i was to get a 4G AT&T phone, I would wait at least half a year to a year to really see how they push their network out onto the market.

I talked to an AT&T rep last night and I think I am goinh to jack the upgrade on one of my kids' line and get the Inspire 4G. I got it for my wife and it was the bomb.
The rep told me the exception upgrade for the Inspire is 199.

I originally posted this in the Inspire 4g General forum:
_________________________________________________________________
I bought the Captivate day 1 in June after all the hype only to be disappointed like many users. I called AT&T customer service about an hour ago and was online with a rep within 10 minutes. I very calmly explained my issues with the Captivate (GPS, rebooting randomly) and asked to be given an early upgrade. Without so much as a question the rep told me he would approve it through his supervisor. It took me less than 30 minutes to have a full upgrade ready whenever I want to use it. That will be in about an hour when I go pick up the Inspire.
TL;DR: If you want to upgrade from your Captivate but stay with AT&T, it is trivially easy to get the full upgrade price.
_________________________________________________________________
Also, the OP says that the Inspire has a front-facing camera, but it does not. Just FYI.

I did it. Love it. Such a better out of the box experience.
Sent from my Desire HD using XDA App

TMO denied me an exchange, blames LG completely

I know it's a dead horse. And some people get have different results. But yesterday I tried to exchange my G2X due to freezing, reboots, and lock ups while on wall charger (running official GB). (This is still my first G2X, my past exchange attempt was to get less screen bleed which failed.)
This time the agent told me they are aware of issues post update install and can do nothing. Then they told me I have to wait until LG has a fix. This is the same results I got when I complained of screen bleed and was denied a replacement due to that.
I usually don't get too excited, but based on principal this is beat. I know it's nothing new to some of you but I'm not sure where to go next. I really want to see if LG will ever own up to this and anything else, but I'm sure my issues are hardware based.
T-Mobile: There is a known issue with this phone after the 2.3 update. At this time, there is no further information I need.
T-Mobile: LG is aware of this issue and are working closely to resolve the issue.
Francis Scardino: ok.
T-Mobile: I am unable to process an exchange for you.
T-Mobile: I apologize for any inconvenience this may have caused you.
Francis Scardino: So what do I do?
T-Mobile: You would have to wait until LG comes to a resolution for this issue.
Francis Scardino: I was told that last time about the light bleeding through the screen issues. The phone is not really reliable right now and I need it for work and do not have a home phone. There must be another resolution.
T-Mobile: I definitely understand, Francis. However, this phone does have a few known issues. This is the only thing that we can advise you of.
Francis Scardino: That's quite disappointing. I understand you can only do what you are allowed to do, but I have to find some other resolution. I cannot afford for my phone to turn off while charging at night, my job requires 24 hour on call.
Francis Scardino: Is there an escalation contact I can call. I have to come up with something other than buying a new phone. This one is not very old.
Francis Scardino: I just changed my contract to 2 years, and there is no equipment discount. I'm stuck.
T-Mobile: Unfortunately, there is no escalation process for this issue.
T-Mobile: We can set up call forwarding so that whoever calls your cell phone it will go to another phone.

Try to actually go into a T-Mobile store and make a big deal there
Sent from my MB860 using XDA App

I hate to say it, laissez-faire kinda guy that I am, but we need some kind of consumer protection legislation to prevent this kind of passing the buck.

Get on the phone and call a live person - ask for tech support, not a customer rep.

Sorry to hear that. I am currently on my second (freezing 3x a day) phone and I was offered another G2X exchange but I refused it. I told them they were just passing around refurb junk sent in by other G2X owners. To my surprise, I was offered a full upgrade (Got Tmobile in April 2011 with 2 year contract). It was a customer service rep that actually gave me that. I thought it was bs so I called back a week later to verify that the early full upgrade was noted in my account and it is. I would only be able to get a phone at the Tmobile website or at a corporate store. They said it would be 80% off the retail price. I am waiting for the Samsung Hercules to use that early full upgrade. I'm pretty sure they log every time you called in with notes of the reason of the call. I called in about 5 times (at least) so I think that's why I was offered the early upgrade. I would try calling in again at a different time. Try early morning around 7AM and then 8PM. That way you wont get the same person. You will get different results with different people you speak with. Call them again and good luck.

I was able to get another replacement overnighted to me yesterday... It should be here today. I did it all through the Live Chat online. I told them my phone would shutoff by itself, and it would require a battery pull, and he issued a replacement for me.
If I were you, I would just keep on trying until they offered to send you a replacement. It's worth multiple tries.

Spyvie said:
I hate to say it, laissez-faire kinda guy that I am, but we need some kind of consumer protection legislation to prevent this kind of passing the buck.
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And you care about concealing water damage for the purpose of returning it to these thieves? T-Mobile knows for a damn fact there is good G2X's out there. They just don't want to give this gug another one in fear he might get another damaged G2X since it appears to be a 75% chance he would. Exchanging phones cost them money but they could give a **** less that we spent our hard earned money for a phone that we sometimes can't even use.
We signed a contract with T-Mobile and they entered into a contract with us to provide use with products and service as advertised. You see. I believe in a eye for a eye and two wrongs do make a right. You **** me over and I will **** you over twice as bad
Tmobile customer service is going to ****. Hear you have someone who's phone is not working as expected but they don't want to exchange it because it costs them money. T-Mobile knows there are good G2X'w out there. If all of them had problems then every customer who has one would be calling. I don't even care about the merger anymore. Its apparent T-Mobile is prepping for it quite well.
Sent from my HTC Sensation 4G using XDA Premium App

I will certainly try again. I just can't wonder if this whole debacle will ever bring a full resolution. Is LG working on something? Are they just buying time to phase it out? What will those who have similar results like me have in the future? Will a fully fixed G2x ever hit the shelves..?
Anyone who got a replacement within the last week, what model number phone did you get?

jrwingate6 said:
And you care about concealing water damage for the purpose of returning it to these thieves? T-Mobile knows for a damn fact there is good G2X's out there. They just don't want to give this gug another one in fear he might get another damaged G2X since it appears to be a 75% chance he would. Exchanging phones cost them money but they could give a **** less that we spent our hard earned money for a phone that we sometimes can't even use.
We signed a contract with T-Mobile and they entered into a contract with us to provide use with products and service as advertised. You see. I believe in a eye for a eye and two wrongs do make a right. You **** me over and I will **** you over twice as bad
Tmobile customer service is going to ****. Hear you have someone who's phone is not working as expected but they don't want to exchange it because it costs them money. T-Mobile knows there are good G2X'w out there. If all of them had problems then every customer who has one would be calling. I don't even care about the merger anymore. Its apparent T-Mobile is prepping for it quite well.
Sent from my HTC Sensation 4G using XDA Premium App
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T-Mo doesn't want o give him another phone because they will have to pay for it out of their own pocket. LG will not give you a new phone because they are incompetent manufacturers, along with being liars and thieves, ...while T-Mo simply can't afford to give away phones that they have to pay for.

Spyvie said:
T-Mo doesn't want o give him another phone because they will have to pay for it out of their own pocket. LG will not give you a new phone because they are incompetent manufacturers, along with being liars and thieves, ...while T-Mo simply can't afford to give away phones that they have to pay for.
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T-Mobile can afford it. Their a multi billion dollar company. They sold you a phone to use on their network and it is up to them to make sure it works as advertised for 1 year from purchase. After this ends, T-Mobile can try to recupe their losses from LG but its known policy, their responsible for making sure that phone works within the first year providing the damage was not done by the customer. There is no ifs ands or butts about it. It is what it is and their beating around the bush. Do you think the middle class wooing man has enough money to keep buying phones because its provider wont provide him with a working one? This is bad business and you know it. I don't care if returning G2X's placed them into bankruptcy. The customer is always right and they must fix it.
Sent from my HTC Sensation 4G using XDA Premium App

it is up to them to make sure it works as advertised for 1 year from purchase.
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Incorrect.
The manufacturer is responsible for the warranty in virtually every industry.

Yeah I had no luck with chat support I had to call in when the replacement was bad.

Spyvie said:
Incorrect.
The manufacturer is responsible for the warranty in virtually every industry.
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Yes, the manufacture is ultimately responsible for the warranty but it is up to your providor to be the middle man and exchange the phone for you. They then send the defective phone back to the manufacture to be fixed, replaced or reimbursed.
It is up to the company you purchased the phone from to replace the phone. I didn't buy a phone from LG. I gave my money to T-Mobile who purchased the phone from LG. If I purchase the phone through Amazon then I would contact them for a replacement. If I buy a phone from a middle man than I expect that middle man to fulfill their end of the deal by making sure the device they sold me is not defective and can be used as advertised.
Its a very simple concept for anyone to understand. I know this to be the case since T-Mobile, the middle man exchanges multiple phones every single day.
Sent from my HTC Sensation 4G using XDA Premium App

If you purchase a product from Best Buy or Walmart, and that product fails after the retailer's return policy has expired you are almost certainly responsible for contacting the manufacturer yourself. Most retailers have 30 day or even 14 day return policies depending on the product.
Arguing with you is like shooting fish in a barrel... you haven't made a valid point yet!

This whole G2X thing is garbage anyways.
Three months ago, I called into T-Mobile and did a contract renewal. I ordered 4 G2X's and 1 Defy for my 11 year old daughter...never would I have thought the Defy would be the best device in the bunch. It just works.
I called in within the first week about the phones shutting off, GPS taking over 25 minutes on 1 device to get a lock and was assured its all software and that LG is getting ready to release a software upgrade that will fix the issues, I should have sent them back and been done at that point instead of trusting what T-Mobile told me. Instead I had 4 replacements sent at one time, sent 3 of them back as they were worse than the originals. T-Mobile then sent me 3 more, fail. When I called back I asked to just send them back and was told i was past my 14 day period, even though it was noted on my account that I had called in previously in regards to sending them back and was told about the software update...that didnt change anything.
Next they decided the batteries were bad so they sent me 4 batteries, well that didnt solve a damn thing. They had me at that point contact LG, that got me a big "your a consumer, we cant offer any details on an updated software, but if you like you can send your phones back to us and we will send you replacements or fix the ones you have". Basically no go with that either.
Back to calling T-Mobile as I noticed now I had $100.00 charge on my bill for them sending me replacement phones!! The lines with insurance were only charged 5 bucks, the other 2 were charged $20!! They were unwilling to waive the fee's when I called about them! However they offered me replacement phones again if I wanted, and naturally at $50 bucks shipping again, I said no I wont pay for shipping again and finally got to loyalty and they waived the shipping if I wanted to try again, which knowing it wouldnt help did anyways just for the chance..I was right, it didnt help.
Then finally the wonderful, magical, all ending software update came...ta-da! Finally! Nope, wait. Still have the same issues, just not nearly as often as before. It seems to be about once a day now that one of the phones will shut off randomly, The GPS is a bit better on 3 of the phones but mine, nope. Still takes a good 10 minutes to get a lock.
When I called T-Mobile to tell them this great "fix" they were promising me didnt do a damn thing they said they know, and that the software update had been recalled but LG is currently working on a fix and to just give it time, they would not offer me anymore replacements as it doesnt seem to fix "MY" issues..lol, wtf T-Mobile. Kiss my ass.
I ended up filling a complaint with the BBB, I dont know if it will help or do anything at all but honestly, way I see it is it cant hurt. That was Sunday evening, I dont know how long it takes to hear anything back, or if I will at all but we will see.
T-Mobile use to be awesome, I am an old SunCom customer and when T-Mobile took over SunCom I was leery of what may become of the company I loved, T-Mobile really stepped it up and I had no complaints, recently though they pretty much just suck. I dont know what provider I will go with next but it wont be T-Mobile, yet I hate Verizon, Sprints horrible, AT&T with the merger..maybe I dont need phones anymore lol ffs.

techboydino said:
I will certainly try again. I just can't wonder if this whole debacle will ever bring a full resolution. Is LG working on something? Are they just buying time to phase it out? What will those who have similar results like me have in the future? Will a fully fixed G2x ever hit the shelves..?
Anyone who got a replacement within the last week, what model number phone did you get?
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My replacement just came in about an hour ago with Gingerbread pre-installed. The model number is LG-P999DW. (Checked LG Updated), so it is NOT a refurb!

Dude this is EXACTLY what's happened to me. I've had 4 exchanges and the caller rep said very matter of factly 'Sorry, we can no longer offer you a G2x exchange. Either keep the G2x you have or we'll send you out a comparable phone, the G2.' I got into explaining how that decision doesn't make any sense since I'm holding up my end of the deal by paying my bill...blah, blah, blah. And he said 'The device I'm told I can offer you today is the G2.' By some of the responses, I guess I'll just keep calling in until someone breaks down. I would LOVE to get $$ toward a Hercules, but it sounds like that's the good fortune of who you talk to.

Dude this is EXACTLY what's happened to me. I've had 4 exchanges and the caller rep said very matter of factly 'Sorry, we can no longer offer you a G2x exchange. Either keep the G2x you have or we'll send you out a comparable phone, the G2.' I got into explaining how that decision doesn't make any sense since I'm holding up my end of the deal by paying my bill...blah, blah, blah. And he said 'The device I'm told I can offer you today is the G2.' By some of the responses, I guess I'll just keep calling in until someone breaks down. I would LOVE to get $$ toward a Hercules, but it sounds like that's the good fortune of who you talk to.

Spyvie said:
If you purchase a product from Best Buy or Walmart, and that product fails after the retailer's return policy has expired you are almost certainly responsible for contacting the manufacturer yourself. Most retailers have 30 day or even 14 day return policies depending on the product.
Arguing with you is like shooting fish in a barrel... you haven't made a valid point yet!
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Best Buy and Wal-Mart provide you merchandice but not a service. You don't pay them a monthly fee to lease a product from them. If you sign a contract and purchase a phone for the subsidized price, you are pretty much leasing the phone.
T-Mobile has been exchanging devices with the first year since I can remember. Hell, they exchanged 5 G2X's for me and 3 Sensations within the past 4 months. You can provide a service for one of your customers and not the next. An attorney would eat this alive in a court of law. By their POLICY they need to provide you with a working replacement or exchange your device for another comparable one of equal or lesser value. They CANT just tell you to suck it up and keep paying them monthly for something that doesn't work.
I don't understand why you can't comprehend this. Instead you want to compare Best Buy to a mobile service providor which is apples and oranges. Last time I checked. You don't enter into a contract or pay a monthly fee for a service to Best Buy.
Get off Tmobiles nuts and realize your wrong.
Sent from my HTC Sensation 4G using XDA Premium App

Very interesting discussion...
I can tell you in no uncertain terms that ultimately LG is responsible for the product. The argument that you "Bought" the phone from T-Mobile, or you "leased" the product from T-Mobile is invalid. Your warranty is with LG.
We were all allowed 14 or 30 days to return the phone. Of course most of us held out for the "update/fix" until it was too late to return.
THIS is why I worked to find another remedy to the situation and ultimately had the class action law suit filed.
For any of you wanting further information about the CAL, contact my attorney directly.
http://www.doylelowther.com/class-action-against-lg-electronics-p999g2x/

Need advice on a new device!

So I currently have a Motorola Droid X2... I use cyanogenmod 7.2rc1 beta2 as a custom ROM. Besides that for stable ROMs it's really only eclipse 2.2, liberty, molten or stock 2.3.5 rooted. cm9/miui4 are both in alpha stages of development and have no working camera/data usage yet and mms is shotty as well as other glitches & bugs. having the locked bootloader and all. Plus we don't get official ICS :banghead::thumbdown:
I had a few questions... First off, my 2 year contract with Verizon Wireless USA is over in December however I am eligible for an upgrade in August. I think I remember reading somewhere after all these VZW/MOTO shenanigans you can get a free 3g upgrade, if eligible, but need to renew contract for a 4g device. I'm obviously very confused by these changes and need clarification.. Basically what I'm asking is, would I be able to cop a new phone in August without having to re-up my contract? Use the upgrade for the remaining months and then sell it along with my X2? Not sure how that works and honestly I don't want to call Verizon about it until I'm due for my upgrade.
Moving on to my next problem. I am going to need a new carrier/phone. I figure since sprint still has unlimited data and their service in my area isn't that bad compared to Verizon, I'll probably sign with them. As far as actual devices are concerned, I will only buy a phone with an unlocked bootloader. Since Motorola failed to live up to their promise of unlocking their bootloaders by the end of 2011, and their overall customer support, I am not interested in purchasing any Moto phones.
Which brings me back to Sprint, lol. I know several people who have been on Sprint for a long time and tell me they're okay as long as you don't break your phone. I've heard countless horror stories of friends/family having to jump through countless hoops just to get their defective phone replaced. I've already left AT&T and will never go back to them so my options are pretty limited. I can deal with less than perfect customer support from time to time as long as I have reliable service and a reliable phone I can hack.
I've been looking at the Dinc2, since my friend has one. I know that's unlocked already. I've heard a lot of fuss over its pentile screen, but that honestly doesn't bother me much. So that can be taken into consideration as well.
I appreciate any opinions you can personally offer as to an awesome, unlocked phone, decent carriers as well as new phone releases you are looking forward to. I'd love to hear what unlocked devices you guys have as well as your favorite custom ROMs for them.
Thanks!
Cyanogenmod all day

Well, if you upgrade your phone, you're more than likely going to have to re-up your contract for an additional 2 years. As of right now, for Verizon, I would probably look at the HTC Rezound, or Incredible 4G. If you go to Sprint, I would look at the Evo 4G LTE (HTC One for Sprint), or the Evo Design 4G, but by December, you'll also have the Galaxy S3 to consider. I'm biased towards HTC phones personally, but those are the options I would look at.

I forgot to mention I'm on a family plan with unlimited data...
Sent from my MB870 using XDA

I can't really suggest a phone but I read that you mentioned people having problems with Sprint with getting phones replaced after they get broke.
My sister is good at messing phones up and with the $8 a month insurance you basically can hardball any phone at a wall and they will replace it for $100. I think the one thing is you just never say that you did anything wrong and most sprint stores don't care. They have gotten much better. Whatever you do don't break your phone without insurance because they wont touch the phone in fear you might swear they broke it. Get the phone insured from day one if you are accident prone. That is about all the advice I can give. They have good phones and have good service (not verizon service but still good.)

Yeah, I treat these phones like royalty. Basically it's just a computer in the palm of my hand... Accidents do happen though and I always protect all devices with insurance.
I was in Sprint once with a friend of mine. Keep in mind he wasn't a smartphone owner, but this wasn't too long ago. He had a flip phone and he wanted it replaced. It was his 4th device experiencing the same hardware problems. When we got in there Sprint did pretty much everything in their power to make sure he did not leave with a brand new replacement. They went as far as to literally take the phone apart - right in front of us - and replace internal hardware. They'd put it back together and he'd show them it still wasn't working and they would try replacing something else.
Two and a half hours later of playing with the display evo and listening to "No I don't want you to fix it I want a new phone" and "Here, maybe this will fix it, let's give it a try..." we were finally out of there. They did not give a replacement that day. Just "fixed" it. Until we got back to his house. The very next day I was there when he called customer support. They gave him the business over the phone and were 0 help. We went back to the sprint store and finally got his replacement. I think the only reason they even actually helped him with a new device is because he was mad enough to break every display case and cell phone in the place - and they knew it. It wasn't like a "here let me help you get this resolved so you can enjoy your phone and service!!" Kinda deal it was more like "get him a new phone from the back so he doesn't make a scene and gets the hell out of my store" thing .... As we were leaving, the female rep not only told us we were lucky we even got a replacement in the first place- she did it in a snobby, attitude riddled tone of voice.
For reference this is when I was thinking of terminating vzw early and jumping to sprint. My friend told me sprint is full of people who either don't give two damns or are just plain stupid. He took me along to give me an idea of what I was in for. Needless to say I didn't switch.....
Sent from my MB870 using XDA

Sprint HTC Arrive put on EOL

I posted this on WPCentral's Arrive forum, figured I'd post this here as well... I went down to the Sprint corporate store on 42nd street in NYC the other day for kicks and noted that the HTC Arrive was nowhere to be found. The same could be said for the three Sprint Authorized Retailers around where I live. No Arrives in stock and 2 out of the 3 had no demo units on the floor (the one that did had a non-working dummy).
I asked a rep about it and he told me that as of the last signage/price changes and updates, the Arrive was listed as EOL, but it's in their systems and on sprint.com as $49.99 after $50 mail-in rebate should someone want to order one.
Hopeful for a Windows Phone 8 announcement or has Sprint officially given up?

The Arrive has been out for just over a year. It is pretty old by todays cell standards so I would just be patient for WP8 as I would bet all Windows Phone sales have slowed down since the WP8 anouncement. Lets just hope that HTC doesn't play hardball and actually develops a Arrive 2 and keeps the HW keyboard alive.

...and we wonder where Windows Phone support on Sprint went to... look no further -
Sprint CEO says paying over $15 billion for the iPhone was money well spent | iMore.com
Quoted from the CEO Hesse himself -
“I think the No. 1 thing was getting the call from Apple that they were interested in at least having the opportunity,” Hesse said. Of course, the company and its board had to take a hard look at the economics. Selling the iPhone is good for the long term, Hesse said, noting that customers are more valuable in the long term. But, in the short term, it is costly, as the company spends more in subsidies to attract those iPhone buyers.
“We committed to $15.5 billion over four years in purchases,” Hesse said. “That’s a large commitment. ”He said Sprint looked at Apple and its popularity, and “we saw no reason to bet against Apple.”
Ugh...

And you are supprised? They don't have to pay didly to get Windows Phone but the iPhone is obviously the best thing to come to both Verizon and Sprint (since the EVO) and in reality, it is money well spent at least for the next year or two until WP8 really begins to make a dent in the market. Until then, there is nothing negitive about the money spent to get the most popular smartphone on their network. The sheer number of people that were just waiting for it to happen so they could jump ship from AT&T alone probably was worth it.

After such a long time from release, it deemed to go to an end. I just am surprised why it took so long. Stupid sprint didn't go get anything new for WP7.

ctiger said:
After such a long time from release, it deemed to go to an end. I just am surprised why it took so long. Stupid sprint didn't go get anything new for WP7.
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What other CDMA Designes were released in that time? Heck how many of them used WiMax 4G? That was the problem with Sprint bringing on any new phones since none of the current 1st and 2nd gen devices were really a high end device worth bringing over to their network. The one thing they could have done is swapped the Trophy and Arrive between Verizon and Sprint, but overall the differences between the two aren't huge.
With WP8 and the new selection of chipsets and such to choose from, I am sure Sprint will have another new handset as well as the Return of Nokia to them as well.

IM0001 said:
With WP8 and the new selection of chipsets and such to choose from, I am sure Sprint will have another new handset as well as the Return of Nokia to them as well.
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Probably not. Though it is more likely now that Sprint is getting LTE, I know that I, personally, am jumping to Verizon when my contract is up in March, or maybe sooner if I decide it's worth it to pay the ETF before then. All I'm really waiting for is the Verizon store 3 blocks away to get the Lumia 822. ATIV S, or HTC 8X on display for me to go play with/drool over.

evath said:
Probably not. Though it is more likely now that Sprint is getting LTE, I know that I, personally, am jumping to Verizon when my contract is up in March, or maybe sooner if I decide it's worth it to pay the ETF before then. All I'm really waiting for is the Verizon store 3 blocks away to get the Lumia 822. ATIV S, or HTC 8X on display for me to go play with/drool over.
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I wish I could find the links, but Sprint just seems to have finished all support for WP7 period. I doubt we'll even see WP8's on Sprint. That might change due to the Softbank acquisition, but as for the current direction of Sprint, seems android and iPhone only now. Anyone who is diehard Sprint better just slap their hand's together and start praying that Softbank changes Sprint's overall direction for the better.
Besides, You can't Zune update an Arrive past 7720 anyway on Zune. It's been ages since Sprint has done anything with their Arrive. I doubt when WP7.8 hits, that the Arrive will even get the SYS update to that, regardless of what NuAngel seems to think XD.

TheXev said:
I wish I could find the links, but Sprint just seems to have finished all support for WP7 period. I doubt we'll even see WP8's on Sprint.
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I doubt it, too; anytime I go into the Sprint repair store, the reps laugh at me for my Arrive, and I'm not the one getting a phone repaired! It's always my sisters with their Androids...
But, whatever. I used to support Sprint a lot, even defending them when others bad mouthed them ("Ohh, you have Sprint? How's it feel to be one of about 17 customers?" "Yeah, well, how is it on just a 3G network?" [back when WiMax had just come out, before AT&T ad Verizon got LTE.]). Now? Not so much. Like I said, as soon as the test models Arrive (get it?) at the Verizon store, I'm gonna switch.
Besides, You can't Zune update an Arrive past 7720 anyway on Zune. It's been ages since Sprint has done anything with their Arrive.
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Which is why the development sections of this forum exist. I've been running 7.8 since around late August, early September.
I doubt when WP7.8 hits, that the Arrive will even get the SYS update to that, regardless of what NuAngel seems to think XD.
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Well, from what I hear, Zune will push the update directly, but then again, I don't hear everything, so YMMV.