This is my first post, but since I've received more than my fair share of phone tweaks from this forum, I figured I should give back what little I know:
I spoke with an AT&T (self-proclaimed) Android Specialist today over the phone about returning my Captivate which is still under warranty for the GPS issues. He told me that Samsung planned to send out the 2.2 update in third-quarter, which translates into a few weeks from today. He stated that the GPS issue was not covered under AT&T warranty because the manufacturer is developing the fix and will be distributing it OTA.
I understand that Sammy and AT&T reps have been untruthful in the past, and this may be no exception. At least it's from the mouth of someone at AT&T who claims to be an Android expert.
I seriously dont care what they claim any more...its insulting that Nexus S came out with Gingerbread and we still do not even have Froyo officially...I will keep getting my stuff from the Devs here
joenusz said:
This is my first post, but since I've received more than my fair share of phone tweaks from this forum, I figured I should give back what little I know:
I spoke with an AT&T (self-proclaimed) Android Specialist today over the phone about returning my Captivate which is still under warranty for the GPS issues. He told me that Samsung planned to send out the 2.2 update in third-quarter, which translates into a few weeks from today. He stated that the GPS issue was not covered under AT&T warranty because the manufacturer is developing the fix and will be distributing it OTA.
I understand that Sammy and AT&T reps have been untruthful in the past, and this may be no exception. At least it's from the mouth of someone at AT&T who claims to be an Android expert.
Click to expand...
Click to collapse
Quarter 1: Jan, Feb, Mar
Quarter 2: April, May, June
Quarter 3: July, Aug, Sept
Quarter 4: Oct, Nov, Dec
designgears said:
Quarter 1: Jan, Feb, Mar
Quarter 2: April, May, June
Quarter 3: July, Aug, Sept
Quarter 4: Oct, Nov, Dec
Click to expand...
Click to collapse
Depends on when a company sets up their fiscal year...
EX: I am in Q3 at the company I work for.
shaolin95 said:
I seriously dont care what they claim any more...its insulting that Nexus S came out with Gingerbread and we still do not even have Froyo officially...I will keep getting my stuff from the Devs here
Click to expand...
Click to collapse
And how. The cognition ROM has made me fall in love with my phone in a way AT&T never could. But a GPS fix would help me avoid buying a TomTom and that would make me very happy.
So if a company just arbitrarily sets up when their quarters are and then tells you 3rd quarter, doesn't that just mean "someday"? It doesn't tell me anything more than that! Until someone can actually pin down a month and a year then the answer is "maybe someday". I've read zillions of posts where people "have the scoop", but the scoop is always the same thing. "It will be out one day"!
Yes, and if you look at AT&T's financial reports. Their fiscal year ends on Dec 31 (they announced fourth quarter earnings yesterday); if Froyo is really coming in the third quarter; it's a long way away.
I hope you're right, but I doubt the guy had any idea. A couple weeks ago went to my ATT service center to see if I could swap out my rev 1007 phone for the shutdown issue.
Was told by the "specialist" that there are no know faults with the Captivate. Any reboots, signal issues, gps issues, etc are all the fault of the 2.1 operating system. He then went on to tell me that we will be going straight to Gingerbread in February.
I don't buy it. Just letting you know I don't think any of them have any clue what the heck is going on.
BS
I don't know about you but I'm feed up with all the BS about this. **** or get off the POT
designgears said:
Quarter 1: Jan, Feb, Mar
Quarter 2: April, May, June
Quarter 3: July, Aug, Sept
Quarter 4: Oct, Nov, Dec
Click to expand...
Click to collapse
For some companies - it's flip-flopped - i.e.:
Quarter 1: July, Aug, Sep
Quarter 2: Oct, Nov, Dec
Quarter 3: Jan, Feb, Mar
Quarter 4: Apr, May, Jun
And no - companies don't "arbitrarily" pick their quarters.. - my company is currently on the above Quarterly schedule (resets mid-year). A lot of car companies also now have switched to this calendar year as well - due to the fact that they typically release "next year's model" during mid-year..
Anyway - by the OP's original timeline - you'll see 2.2 theoretically by end of March. Though, previously - the update was promised by EOY 2010 - so I'm betting we'll see another one of these posts come out about May stating that "2.2 will be out EOQ4 - per Android Specialist"...
bobbylx said:
I hope you're right, but I doubt the guy had any idea. A couple weeks ago went to my ATT service center to see if I could swap out my rev 1007 phone for the shutdown issue.
Was told by the "specialist" that there are no know faults with the Captivate. Any reboots, signal issues, gps issues, etc are all the fault of the 2.1 operating system. He then went on to tell me that we will be going straight to Gingerbread in February.
I don't buy it. Just letting you know I don't think any of them have any clue what the heck is going on.
Click to expand...
Click to collapse
Will Hansel and Gretel be there too?
Again, they will say anything to get you off their backs. I used to be in customer service, I know all to well.
Any reboots, signal issues, gps issues, etc are all the fault of the 2.1 operating system. This made me spit coffee all over my screen. They would knowingly put an os on the phone that would cause faults.
cappysw10 said:
Will Hansel and Gretel be there too?
Again, they will say anything to get you off their backs. I used to be in customer service, I know all to well.
Any reboots, signal issues, gps issues, etc are all the fault of the 2.1 operating system. This made me spit coffee all over my screen. They would knowingly put an os on the phone that would cause faults.
Click to expand...
Click to collapse
Yeah. I got a kick out of it. I really had to hold myself back from laying into the poor guy. Gingerbread in February, yeah, umm... wasn't even sure how to respond to that. I just grabbed my phone and walked out.
I really am not mad at ATT or Samsung, but I am frustrated that there has been no "Official" word from either of them. If you want to release 2.2 in September, whatever, at least let your customers know. The rumors and FUD make it worse than it should be.
Third quarter would mean that alot of phones would be beyond their one year warranty. If a phone is bricked during the update process then Samsung would have no liability anymore since the phones would be out of warranty. Just a thought!
I am almost willing to bet I will have a Atrix before official froyo is released on the Captivate.
Sent from my SAMSUNG-SGH-I897 using XDA App
I think AT&T originally planned to have Froyo available by end of 2010, but something slipped/changed. I was having trouble receiving sms messages between November 27th and December 12th. My phone is paid for by my company, so when I call, I go to the business support, not standard company support. I called AT&T once in the first week of December and after trying several things, the issue was apparently fixed. It came back about a week later and after calling again, we determined that something was wrong with the SIM card connection because both times I called, as soon as I pulled the SIM and put it back in, I received my queued up messages.
Anyway, the reason I mention this is because the second person I talked to asked about what version/update I was running on my Captivate. When I told him I had 2.1, he said 2.2 is available. When I told him that it had not been released yet, he looked it up in the system and then agreed that it definitely had not been released yet, but when he said 2.2 was out, he was going based upon the date for the 2.2 release in a previous e-mail.
Now obviously, anything AT&T service reps say should be taken with a grain of salt, but the guy I talked to was genuinely surprised when he saw that 2.2 had not yet been released. Unless he completely misread/misunderstood whatever e-mail he had seen, it leads me to believe that something happened to delay the 2.2 update. Perhaps if we are lucky it was due to issues in 2.2 that made AT&T request 2.2.1 from Samsung. I think that 2.3 is a pipe dream. We may get it sometime, but not in Q1 or Q2 of this year.
2.2.1 will be a pipe dream as well. I'd bet when we finally get our hands on the offical release, 6 months later, it will be the same UCJK1 AT&T received back in Nov. 2010.
Remember the infamous SMS bug is only been fixed in 2.2.2 by Google. There is really no sense to release 2.2.1 Froyo at this time. I'd bet they will stick with 2.2 (with many bugs) or just skip over to 2.3 (with new bugs).
foxbat121 said:
2.2.1 will be a pipe dream as well. I'd bet when we finally get our hands on the offical release, 6 months later, it will be the same UCJK1 AT&T received back in Nov. 2010.
Click to expand...
Click to collapse
Perhaps we will get stuck with 2.2, just like the Vibrant, but the 2.2.1 update has already been deployed to i9000's, so it is possible that AT&T got it from Samsung also. I think 2.2.1 is more likely than 2.2.2 or 2.3.x since Samsung has actually released 2.2.1 to some Galaxy S models.
I am inclined to believe that the quarter system is involved....But..... If you look at what these companies focus on now It is not in their best interest to Update these devices. They only want new contracts/Devices sold. New Devices = Revenue for parties. Look at the recent prices of the ATRIX and INFUSE 149/99 which will equate to free after a few weeks from 3rd parties. I really do not see an update coming anytime soon. Thanks to the developers I will keep this device until I can get a new one for free.
I just spoke to a at*t business representative. He said his information is that the 2.2 update is not complete and that he had no ETA for the update.
I’m thinking 3rd quarter sounds about right.
Well the att rep I talked to last year said year end when I bought the phone. That was one stipulation for me buying it. Did it ever come year end? NO! ATT is full of it and they are refusing to take the blame for them selling a phone that is flawed.
I have learned two things from this experience.
1. AT&T doesn't give a sh!t about its customers
2. Samsung doesn't either!
Last samsung phone I ever buy as well as last contract I ever have with AT&T!
Related
First Off, OMGOMGOMGOMGOMGOMGOMGOMGOMG!
Take this with a grain of salt but I just got off of the phone with AT&T after calling in about not being able to send MMS messages with my phone since I have had it.
They said it has been an Ongoing problem and Samsung has been working on the issue and that Samsung would be releasing a fix this Wednesday (Not Today Wednesday).
Note that I was actually talking to the real tech support people at AT&T(I was transfered to them)
I asked the lady if it was going to be an OTA update and if it was going to be Android 2.2 and she put me on hold to go ask her supervisor and he said He believes that the fix is going to be released with/through the Android 2.2 update...
Needless to say, I was a very giddy customer on the phone and I am going to be an extremely satisfied customer if this is true.
These were the actual tech support people I was talking to so it should be true right?
I just thought I would share this with everyone.
This would be good news.
From what i heard, and this is only a rumor, that sept 23 is froyo for non US devices.
I hope you're right!!
It would be kind of silly for other countries to be receiving the Android updates before we do. Google, an American based and located company.
Am I the only one who thinks that?
Shival said:
It would be kind of silly for other countries to be receiving the Android updates before we do. Google, an American based and located company.
Am I the only one who thinks that?
Click to expand...
Click to collapse
Nope. The galaxy s came out months before the us and google has nothing to do with the captivate except just providing the source code for samsung...
Sent from my fonez so excuze the speling erors
hehe your really going to trust AT&T on that promise lol that funny
Sorry. I don't believe a att Rep.
Well I am in agreement here that the ATT rep is probably incorrect. Working as a vzw customer service rep we get no indication as to when updates will be pushed to phones and also our tech support people don't even know.
ahhh i can believe it and it would be great because im looking forward to flash 10
tytdfn said:
Nope. The galaxy s came out months before the us and google has nothing to do with the captivate except just providing the source code for samsung...
Sent from my fonez so excuze the speling erors
Click to expand...
Click to collapse
Oh my gosh, I have no idea why I was thinking google worked with the phones lol. Opps.
But I guess Samsung is working on a fix and what better way to release it than through Froyo =]
I've heard rumors as well but not from any great sources. A majority of the AT&T representatives that I've dealt with are very ill-informed about anything android related.
While talking to a VZW rep he mentioned something about the Fascinate being better than the Captivate because it does have the newest version of android.. 1. No it doesn't 2. The Fascinate has a flash, that must mean it's more powerful >.>
Take anything you hear from a carrier with a lot of salt. The best way to figure out when 2.2 will be available is to watch over firmware websites. A new 2.2 I9000 firmware was just posted and leads me to believe that it is going to be released soon. The AT&T branded official firmware will be a bit farther off.
Shival said:
It would be kind of silly for other countries to be receiving the Android updates before we do. Google, an American based and located company.
Am I the only one who thinks that?
Click to expand...
Click to collapse
Unfortunately, it's a South Korean company that makes our phone.
WOW! Another "I talked to an AT&T rep and they told me something great" thread. Because this must be the one AT&T tech person that has the inside scoop.
Sorry to rain on anyone's parade, but if we took all the threads that contained a statement "X is coming on day Y because an [carrier name here] rep told me so and they know because they are [insert highest level possible here]" and then we did an analysis to see which ones turned out to be true - I bet the percentage would hover around 0 - I would go out on a limb and say the percentage actually is 0.
Since we haven't even seen a leaked 2.2 captivate ROM, this is more then a longshot.
Samsung still has to create and test the Firmware and then AT&T has to test it. It will be a while.
Shival said:
Oh my gosh, I have no idea why I was thinking google worked with the phones lol. Opps.
But I guess Samsung is working on a fix and what better way to release it than through Froyo =]
Click to expand...
Click to collapse
Since I keep reading a lot speculation about this around here, maybe I can shed some light into the typical process a device goes through when it is built and updated.
The carrier commits to ordering x number of units from the OEM with options to buy more at a certain price. In exchange for the minimum order commitment, the OEM promises to make customizations to the build of the device (industrial design, firmware and installed software) for the carrier. The OEM will also commit to a certain number of updates, fixes or patches contractually. And in this case, Google as the OS supplier will support and work very closely with both AT&T and even more so with Samsung. However, all the coding and build work is done by the OEM. Testing is done first by the OEM who puts out interim builds as defects get addressed. Release candidates are then sent to the carrier who will do their own testing mostly to make sure the devices play nicely with their network.
ianwood said:
Since I keep reading a lot speculation about this around here, maybe I can shed some light into the typical process a device goes through when it is built and updated.
The carrier commits to ordering x number of units from the OEM with options to buy more at a certain price. In exchange for the minimum order commitment, the OEM promises to make customizations to the build of the device (industrial design, firmware and installed software) for the carrier. The OEM will also commit to a certain number of updates, fixes or patches contractually. And in this case, Google as the OS supplier will support and work very closely with both AT&T and even more so with Samsung. However, all the coding and build work is done by the OEM. Testing is done first by the OEM who puts out interim builds as defects get addressed. Release candidates are then sent to the carrier who will do their own testing mostly to make sure the devices play nicely with their network.
Click to expand...
Click to collapse
So in other words, since we all decided to go with AT&T we are gunna be stuck with 2.1 until hell freezes over... great... FML
alphadog00 said:
WOW! Another "I talked to an AT&T rep and they told me something great" thread. Because this must be the one AT&T tech person that has the inside scoop.
Sorry to rain on anyone's parade, but if we took all the threads that contained a statement "X is coming on day Y because an [carrier name here] rep told me so and they know because they are [insert highest level possible here]" and then we did an analysis to see which ones turned out to be true - I bet the percentage would hover around 0 - I would go out on a limb and say the percentage actually is 0.
Since we haven't even seen a leaked 2.2 captivate ROM, this is more then a longshot.
Samsung still has to create and test the Firmware and then AT&T has to test it. It will be a while.
Click to expand...
Click to collapse
actually here is a 2.2 captivate rom from a couple days ago at samfirmware
i would post link but im not approved... its the first one there though
vin050 said:
actually here is a 2.2 captivate rom from a couple days ago at samfirmware
i would post link but im not approved... its the first one there though
Click to expand...
Click to collapse
you sure, i think the i9000 firmware is up to 2.2, but the cappy and the other US Galaxy S phones are stuck at 2.1
You can get your hopes up as much as you want... I'm saying that it ain't gonna happen any time soon.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm putting the Froyo update up there with Santa Claus, The Easter Bunny, and The Tooth Fairy...
I've been with At&t for ten years. Not because they've treated me so well, but because they are the only game in the country. No one else goes to the trouble; that makes At&t something special. In the city you have choices; here we have At&T...
I waited specifically for a Samsung android phone because I like Samsung and as a linux user I am committed to open source. Yeah, I would like to get a froyo update, and soon, but I like this hand-held as is. So, I'll wait for a while, and if At&t still doesn't come through, then I'll avail myself of the offerings here and get it by whatever means necessary. It's not so long yet that there is no hope of At&t doing what is right...
krakerx said:
So in other words, since we all decided to go with AT&T we are gunna be stuck with 2.1 until hell freezes over... great... FML
Click to expand...
Click to collapse
Not saying that at all. But if there is to be a Froyo release for the Captivate, it will already be part of the deal AT&T has with Samsung.
Since Froyo was GA before the Captivate was even in stores, I think AT&T would almost have to plan for the upgrade. And I think Google will have put some pressure on AT&T to provide the upgrade since it helps to reduce OS version fragmentation which is very much in Google's interest. So my guess is, WE WILL see a Froyo build for our Captivate. The question is when.
Just got off the phone with samsung. Tech support said gps fix for sure by end of sept. And froyo as soon as a few days to no more than few months. Also the update will come straight from them no att involved. Sept. 21
Fro-noes!!
Froyo update. As soon as a few days to no later then a few months. Thats like me saying, Yeah........Ill get back to you Mr. President. Within a few days, but no later then 4 years when your run is over with. Garenteed!
Every time someone calls Samsung or walks into an AT&T store and asks about fixes and updates, we get a slightly different answer. A dozen calls will yield a dozen different answers. The reality is that none of the people you can get to through the normal channels will know diddly squat about the actual release schedules. If we're lucky, the better than average rep/support tech will hear something about it a few days before it happens at best.
To get the real schedule, we need inside information. We need a Deep Throat! Someone on the test team at AT&T and someone on the dev/QA team at Samsung.
ianwood said:
To get the real schedule, we need inside information. We need a Deep Throat! Someone on the test team at AT&T and someone on the dev/QA team at Samsung.
Click to expand...
Click to collapse
What if the dev/QA team at Samsung/ATT doesn't even have a schedule yet? This may sounds crazy but it is possible.
Remember that Galaxy S UK announced their Froyo update schedule 3 months ago. US division, on the other hand, still hasn't announced anything. Is it reasonable to assume the wait for Froyo update will be at least another 3 months?
ayoung614 said:
Just got off the phone with samsung. Tech support said gps fix for sure by end of sept. And froyo as soon as a few days to no more than few months. Also the update will come straight from them no att involved. Sept. 21
Click to expand...
Click to collapse
I have been checking the Samsung site nearly daily for a week or so because their tech support also told me it would be available on their support site. However the last few days my bookmarked page is 404 and drilling down through the web site comes up dry also on downloadable Captivates stuff.
mwxiao said:
What if the dev/QA team at Samsung/ATT doesn't even have a schedule yet? This may sounds crazy but it is possible.
Remember that Galaxy S UK announced their Froyo update schedule 3 months ago. US division, on the other hand, still hasn't announced anything. Is it reasonable to assume the wait for Froyo update will be at least another 3 months?
Click to expand...
Click to collapse
In all likelihood, it is part of their deal with AT&T to supply certain updates within certain time frames -- standard practice. It will also need to be factored into Sammy's development schedule as it sounds like their devs are going to be quite busy with different Galaxy S updates. There's probably only a couple dozen people who actually know first-hand what those dates are.
Few months...sounds like next year to me. Hopefully not, I really want Froyo on it.
whats the huge advantage of having 2.2? really whats so big about it
How many times are we going to have this same thread with the same responses and questions???
Ill believe a GPS fix when we have it, not a second before
Sent from my SAMSUNG-SGH-I897 using XDA App
AsSiMiLaTeD_77 said:
How many times are we going to have this same thread with the same responses and questions???
Ill believe a GPS fix when we have it, not a second before
Click to expand...
Click to collapse
OMG I'm currently downloading something from the update menu in the phone.
Update: OMG It just finished the download and is 50% through the update.
Update: OMG it went to 100% and said "update is failed." Is this because I'm rooted?
Update: Unrooted to try again and it don't let me re-update. The "check once/24hrs" deal is bull**** yO` Screw you ATT
Saw this on Engaget today Samsung has finally announced the official Froyo rollout.
It will start in the UK in early Nov and all carriers updated by the end of Nov was the official press release from Sammy.
Cross your fingers..... Maybe the release of the code will speed up some Captivate dev.
We can only hope
September, then October, now November...Let me guess...December is next?
Looking back over it, the press release reads like it's only going to cover the UK. WTF?
It also says that their pulling the rollouts they did in the Nordic countries because things were jacked up. Curious. Samsung sucks.
jbright44 said:
Looking back over it, the press release reads like it's only going to cover the UK. WTF?.
Click to expand...
Click to collapse
Because it is only a press release from Samsung UK division. They can't speak for other regions.
Samsung US said nothing and that probably means Nov. 2012 for us.
Beat me to the punch. You can read more here on Endgadget.
And the You Mobile Link as to why it was pulled in Scandanavian land too.
Pretty much I'm ok with a later November release if Samsung actually fixes the lag/bugs reported in that article.
jbright44 said:
Looking back over it, the press release reads like it's only going to cover the UK. WTF?
It also says that their pulling the rollouts they did in the Nordic countries because things were jacked up. Curious. Samsung sucks.
Click to expand...
Click to collapse
If you read the article a little more closely - Endgadget states that it will roll in the beginning of November for the UK - then start rolling out at the end of November to the rest of the world (a.k.a. us).
So - my assumption was correct we should see it around Christmas!
Lol I might as well load a custom rom now or wait til someone creates a custom rom based off 2.2 for the I9000. that might take awhile for the epic though, probably quicker than a official ota release from samsung.
Going on 2months with my epic now, wishing HTC or Moto would have given me a sprint andriod device with a keyboard. Typing this would have been annoying without one.
Sent from my SPH-D700 using XDA App
my guess would be last week in December. Merry Christmas to all
Cognition ftw.
Don't know if i'll get another samsung phone when my contract is up.
avgjoegeek said:
If you read the article a little more closely - Endgadget states that it will roll in the beginning of November for the UK - then start rolling out at the end of November to the rest of the world (a.k.a. us).
So - my assumption was correct we should see it around Christmas!
Click to expand...
Click to collapse
If you read the official press release, there is no mention of anything outside of UK. As usual, Engadget injected its own opinion based on mis-reading of the press release.
The press release only mentioned all carriers, inside UK, will get the release by the end of Nov.
foxbat121 said:
If you read the official press release, there is no mention of anything outside of UK. As usual, Engadget injected its own opinion based on mis-reading of the press release.
The press release only mentioned all carriers, inside UK, will get the release by the end of Nov.
Click to expand...
Click to collapse
I'm guessing though this will likely affect every market
SkitchBeatz said:
I'm guessing though this will likely affect every market
Click to expand...
Click to collapse
Yes it will. But it doesn't mean we will see it here in US by the end of Nov. 2010.
Regarding Froyo on US carriers: Samsung USA is saying:
@SamsungMobileUS Re: Froyo release in November statement came from SamsungUK. Froyo for US SGS will be avail this year http://ow.ly/2Xce8
So if it's not November, that only leaves December...
As it stands my personal opinion is that US carriers would start rolling it out at the beginning of the new year.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
SkitchBeatz said:
Cognition ftw.
Don't know if i'll get another samsung phone when my contract is up.
Click to expand...
Click to collapse
That's how I feel. I had an iphone for 2.5 years and absolutely loved it. It worked flawlessly. I had it jailbroken so I could customize the crap out of it with winterboard and run all the unapproved apps in cydia. But, me being me, I was a little bored and just wanted something differentso I sprang for a Captivate. Its a decent enough phone, but I'll never get another samjunk phone again, they are just crap with software updates. I'm not even sure I'll ever get another android phone. It's not nearly as open as everyone wants to believe. Here it's been several months and there's no custom roms out for it yet. I wouldnt especially call cognition too custom, its a stock samsung rom that's had some tweaks done to it. I'm stuck with this phone for 21 more months until my contract is up, I hate to have to spend $500-600 for another phone off contract. I'm really hoping samsung gets their act together because 21 months is a long ways to go. And it appears that handset makers are doing their best to really lock the phones down. The motos now have e-fuse, the new G2 is even worse. You can only temporarily root it, when you reboot it, it loads the OS back from a hidden partition so its like it was new. The only truly open phone is the N1.
I probably am in the minority here..but oh well..won't be the first time.
I would rather have something work than not. Since my Captivate works great..I can patiently wait till FroYo is released here especially if they are going to make sure it is done right this time. December isn't that far off,and I am sure it will be December possibly January before it is rolled out in the US for the Captivate..
I think many need to chill out and take the wait & see attitude. Let the other carriers get it first,that way most of the bugs will be worked out or at least known so we can see what is already wrong if anything before we install it.
Hell..the trend is never going to change for the manufactures to defeat what the developers cook up.If they can lock the phones down and force us to all have Iphones..then that is what they are going to do. I blame Steve Jobs at Apple for this and his strangle hold on AT&T..and I honestly think it is going to get worse...So..I see the other US carriers getting it before AT&T and releasing it.
I've learned from the school of Hard Knocks never to rush out and get the latest & greatest new thing anymore when it first hits the shelves..since almost every manufacturer is using it's customer based as BETA testers..
I know with every release elsewhere..it just gives the developers time and more code to use to build really good stable roms..not just patches and have them work greater than they already do.The Cappy has only been out for 3-4 months..give them all time..to get it right..
Mac
foxbat121 said:
If you read the official press release, there is no mention of anything outside of UK. As usual, Engadget injected its own opinion based on mis-reading of the press release.
The press release only mentioned all carriers, inside UK, will get the release by the end of Nov.
Click to expand...
Click to collapse
I keep going both ways on this. Yes Engadget read more into it. The press release is vague though:
The Android 2.2 software is being fully tested with UK operators and the upgrade will be available in the UK from early November. We expect all operator versions of the software to be fully tested and downloadable by the end of November.
Click to expand...
Click to collapse
The way i read it is, that it is being tested in the UK Now, and will be available early November - all UK operators should be done by the end of November. It seems very UK centric.
I think we need to wait for separate carrier announcements in the US - the phones are different enough that each carrier will have their own schedule.
EDIT Samsung Twitter site confirmed this statement is UK only. They reference July quote that all US Samsung Galaxy S phones will get Froyo "This year".
derek4484 said:
The only truly open phone is the N1.
Click to expand...
Click to collapse
So your choices are go back to iPhone, spend the dough for an AT&T N1, or keep your Samsung and ***** for another 21 mos.?
Who knows though? Maybe Samsung will release the 2.2 OTA and get it right?
Whether they release the upgrade in a month, two months, or three months - in the big scheme of things what's the difference? We've lived our lives for this long without Froyo, so big deal if it's delayed beyond whatever expectations have been created.
Furthermore, people who believe that Froyo will be bug-free and will be a remedy for all ills afflicting the Captivate are kidding themselves. Perfection (or even that which is close to perfection) is ever-elusive.
I don't know what people ***** so bad about this. There is a leaked froyo rom, PUT IT ON YOUR PHONE. Also why do you want them to rush some buggy crap? Let them do there thing. You have a Froyo rom, so just wait till they iron out all the kinks and let them give us a solid Froyo rom.
I had random shutdowns and went through all the troubleahooting over the phone and when I went to turn it at their warranty center per the phone support, the tech at the warranty center did a master reset and said the randon shutdowns are a software glitch with an app i downloaded. (it was looping the boot sequence over and over untill i pulled the battery on stock jh7.) I also mentioned my gps hasent worked since day one (august) and he said an update is coming this week to fix that i said that the last update was supposed to be the fix he says this is the fix. So maybe this week? By the way he said i have a 1 year warranty and if its not right they will replace it. At what point are they going to be replacing our phones?
Sorry but had rant a little its getting a little annoying now
We hear updates are coming almost every week. I will be glad to see it when it comes but I will not get my hopes up. I will believe it when I see it or in this case download it.
Agreed, they will tell you what you want to hear to get you out of their face. It's customer service 101 (I was a golf pro for 16 years so I know).
Bottom line is if you are unhappy with the phone he told you your have a year to replace. If you are insinuating they are going to replace all our phones because of the GPS fault, you got another thing coming. Right now they are more concerned with selling new phones for the holidays. When that rush is over then maybe they worry about making anything right.
My two cents.
has samsung all together abandoned this phone in favor of the newer nexus s? I sure do hope not.
we are waiting on the carriers to release the Froyo update... they have had them for awhile now... more than likely expect the release in Q1 of 2011
i doubt we will get an update
seriously, i'll be a miracle if samsung does end up fixing these issues. they have been present since day one.
Samsung has released Froyo to the carriers for the entire SGS line. We are waiting on AT&T, not Samsung.
As far as the GPS goes, the Rogers Wireless Captivate has a GPS that is flawless by all reports. Samsung claims they released a fix for the GPS. Based on these two pieces of information, I think we are at AT&T's mercy on this too...
Sent from my SAMSUNG-SGH-I897 using XDA App
jonjonk said:
has samsung all together abandoned this phone in favor of the newer nexus s? I sure do hope not.
Click to expand...
Click to collapse
IIUC, Samsung has released the update. We're waiting on AT&T not Samsung...that is if I've got it right.
Mike
I think I'll hang out til about a week after 1/1 for an "official" 2.2..then I'll spend some time reading up on these forums on what/how to flash 2.2 and see what happens. I'm not a tinkerer, and IMO the stock Captivate is great-GPS works fine, I don't have any major needs for anything more, but it is tempting
We don't really know if AT&T has the final build or not. But the Samsung Twitter account still says 2.2 by the end of the year
cappysw10 said:
Agreed, they will tell you what you want to hear to get you out of their face. It's customer service 101 (I was a golf pro for 16 years so I know).
Bottom line is if you are unhappy with the phone he told you your have a year to replace. If you are insinuating they are going to replace all our phones because of the GPS fault, you got another thing coming. Right now they are more concerned with selling new phones for the holidays. When that rush is over then maybe they worry about making anything right.
My two cents.
Click to expand...
Click to collapse
Yeah, the holidays will have them hoppin' to sell and that means customer service can easily go by the way side.
BTW, since it costs the gov't 1.67¢ to produce a penny..your two cents worth is actually 3.34¢ worth.
Mike
MicroBeta said:
Yeah, the holidays will have them hoppin' to sell and that means customer service can easily go by the way side.
BTW, since it costs the gov't 1.67¢ to produce a penny..your two cents worth is actually 3.34¢ worth.
Mike
Click to expand...
Click to collapse
Holy hell.....I'm rich. I hope that doesn't put me in a higher tax bracket come Jan.
mattbeau said:
I had random shutdowns and went through all the troubleahooting over the phone and when I went to turn it at their warranty center per the phone support, the tech at the warranty center did a master reset and said the randon shutdowns are a software glitch with an app i downloaded. (it was looping the boot sequence over and over untill i pulled the battery on stock jh7.) I also mentioned my gps hasent worked since day one (august) and he said an update is coming this week to fix that i said that the last update was supposed to be the fix he says this is the fix. So maybe this week? By the way he said i have a 1 year warranty and if its not right they will replace it. At what point are they going to be replacing our phones?
Sorry but had rant a little its getting a little annoying now
Click to expand...
Click to collapse
Out of curiosity what app did you download that was causing random shutdowns. I'm having random shutdowns now, when my battery is around 45-46%. But I noticed that it doesn't happen when data connections are turned off.
vikdmon said:
Out of curiosity what app did you download that was causing random shutdowns. I'm having random shutdowns now, when my battery is around 45-46%. But I noticed that it doesn't happen when data connections are turned off.
Click to expand...
Click to collapse
Nothing in particular; facebook, memento pro, xda, astro, slacker radio.... Ect ect. I have been running stock for a while now and i have no idea why it started. I just noticed my pocket kept "launching rockets" repetedly and found my gone looping a boot. Thats the main reason i was going to return it. But alas it hasent had any reboot problems since. So maybe this might work for you. If it starts again, However, ill probably try to return it again.
Sent from my SAMSUNG-SGH-I897 using XDA App
It's time for T-Mobile and LG to come clean on why the G2x is still “temporarily” out of stock on T-Mobile’s website.
We first heard from readers on May 20th that the G2x was pulled from T-Mobile.com, though existing customers were still able to upgrade to the device. We ran our original story on May 25th with a rumor that the G2x may have been pulled for quality control issues, issues several of you reported experiencing, lending some plausibility to the rumor.
T-Mobile quickly caught wind of our and other stories on the G2x, and quickly attempted, via Twitter, to squash those rumors with an official statement, which was confirmed to Android and Me by a T-Mobile insider.
The T-Mobile G2x with Google has been a highly popular device with both customers and employees since its launch last month, and high demand has resulted in inventory constraints, which we are working with LG to address.
Click to expand...
Click to collapse
It’s been nearly a full month since the G2x was initially taken down from Tmobile.com, leading us to believe our initial reports that the G2x was pulled for reasons other than a stock shortage. Could it really take LG this long to manufacture enough devices to replenish T-Mobile’s supply?
The Rumors
We’ve reached out to numerous T-Mobile and LG insiders for comment, and have received three different potential reasons for why the G2x is still unavailable:
The reason the G2x is out of stock is simply a supply issue.
T-Mobile is unwilling to put the G2x back on the market until LG is able to push out an update to resolve the various quality issues that have plagued the G2x since launch.
T-Mobile is unwilling to put the G2x back on the market until LG has completed the expected Gingerbread update.
One Android Insider’s Take on the Rumors
At this point, it’s been almost a month since the G2x was taken off the market, leaving it highly unlikely that it is truly out of stock. I don’t think we’ve ever seen a supply shortage take this long to be resolved.
Similarly, if the G2x was pulled because T-Mobile is waiting for LG to put the finishing touches on the Gingerbread update, this would be the first time a carrier has pulled a phone off the market until it received an Android OS version update.
This leaves us with the most plausible of the rumors; that the G2x was pulled for quality control issues, which we suggested back at the end of May. In our book, this is the most likely of the given rumors, though without official word from T-Mo or LG, it’s anybody’s guess at this point.
Final Word
T-Mobile and LG have been way too quiet on this issue for our liking, and Android and Me feels it’s time for them to come clean as to why this device was pulled in the first place. I think the community will be much more willing to accept the move if they would just come clean rather than continue to harp on about supply shortages.
What say you, readers? Why do you think the G2x was pulled? Should LG and T-Mobile come clean on this?
http://androidandme.com/2011/06/car...s-the-g2x-still-out-of-stock-on-t-mobile-com/
Click to expand...
Click to collapse
I agree ..
And another. This update people are waiting on will never be here this month...
If anyone is waiting, listen to me.. July 15th is earliest.
smashpunks said:
I agree ..
And another. This update people are waiting on will never be here this month...
If anyone is waiting, listen to me.. July 15th is earliest.
Click to expand...
Click to collapse
yea i agree bro, but bad effin move on their part for real......and the g2x might be gone from tmobiles website but its in every store i seen tmobile corp stores, there kiosks in the mall , walmart,....maybe they didnt run out yet??? idk
Something else to think about, there's been no supply constraints with the O2X and its the same phone with different software.
sarni84 said:
yea i agree bro, but bad effin move on their part for real......and the g2x might be gone from tmobiles website but its in every store i seen tmobile corp stores, there kiosks in the mall , walmart,....maybe they didnt run out yet??? idk
Click to expand...
Click to collapse
Yep, everywhere around me has plenty in stock......
There fixing issues and releasing gingerbread. Still gonna be a while though....
Just need cm7 to fix their battery and I'm noteven thinking about stock gb.
sarni84 said:
yea i agree bro, but bad effin move on their part for real......and the g2x might be gone from tmobiles website but its in every store i seen tmobile corp stores, there kiosks in the mall , walmart,....maybe they didnt run out yet??? idk
Click to expand...
Click to collapse
I went to a big TMO store here in Los Angeles today and they had no G2x's in stock and said they didn't have an ETA on new ones.
BarryH_GEG said:
Something else to think about, there's been no supply constraints with the O2X and its the same phone with different software.
Click to expand...
Click to collapse
LG should have just offered one universal software version. It's tough enough troubleshooting one let alone two different setups.