Saw this on Engaget today Samsung has finally announced the official Froyo rollout.
It will start in the UK in early Nov and all carriers updated by the end of Nov was the official press release from Sammy.
Cross your fingers..... Maybe the release of the code will speed up some Captivate dev.
We can only hope
September, then October, now November...Let me guess...December is next?
Looking back over it, the press release reads like it's only going to cover the UK. WTF?
It also says that their pulling the rollouts they did in the Nordic countries because things were jacked up. Curious. Samsung sucks.
jbright44 said:
Looking back over it, the press release reads like it's only going to cover the UK. WTF?.
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Because it is only a press release from Samsung UK division. They can't speak for other regions.
Samsung US said nothing and that probably means Nov. 2012 for us.
Beat me to the punch. You can read more here on Endgadget.
And the You Mobile Link as to why it was pulled in Scandanavian land too.
Pretty much I'm ok with a later November release if Samsung actually fixes the lag/bugs reported in that article.
jbright44 said:
Looking back over it, the press release reads like it's only going to cover the UK. WTF?
It also says that their pulling the rollouts they did in the Nordic countries because things were jacked up. Curious. Samsung sucks.
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If you read the article a little more closely - Endgadget states that it will roll in the beginning of November for the UK - then start rolling out at the end of November to the rest of the world (a.k.a. us).
So - my assumption was correct we should see it around Christmas!
Lol I might as well load a custom rom now or wait til someone creates a custom rom based off 2.2 for the I9000. that might take awhile for the epic though, probably quicker than a official ota release from samsung.
Going on 2months with my epic now, wishing HTC or Moto would have given me a sprint andriod device with a keyboard. Typing this would have been annoying without one.
Sent from my SPH-D700 using XDA App
my guess would be last week in December. Merry Christmas to all
Cognition ftw.
Don't know if i'll get another samsung phone when my contract is up.
avgjoegeek said:
If you read the article a little more closely - Endgadget states that it will roll in the beginning of November for the UK - then start rolling out at the end of November to the rest of the world (a.k.a. us).
So - my assumption was correct we should see it around Christmas!
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If you read the official press release, there is no mention of anything outside of UK. As usual, Engadget injected its own opinion based on mis-reading of the press release.
The press release only mentioned all carriers, inside UK, will get the release by the end of Nov.
foxbat121 said:
If you read the official press release, there is no mention of anything outside of UK. As usual, Engadget injected its own opinion based on mis-reading of the press release.
The press release only mentioned all carriers, inside UK, will get the release by the end of Nov.
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I'm guessing though this will likely affect every market
SkitchBeatz said:
I'm guessing though this will likely affect every market
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Yes it will. But it doesn't mean we will see it here in US by the end of Nov. 2010.
Regarding Froyo on US carriers: Samsung USA is saying:
@SamsungMobileUS Re: Froyo release in November statement came from SamsungUK. Froyo for US SGS will be avail this year http://ow.ly/2Xce8
So if it's not November, that only leaves December...
As it stands my personal opinion is that US carriers would start rolling it out at the beginning of the new year.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
SkitchBeatz said:
Cognition ftw.
Don't know if i'll get another samsung phone when my contract is up.
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That's how I feel. I had an iphone for 2.5 years and absolutely loved it. It worked flawlessly. I had it jailbroken so I could customize the crap out of it with winterboard and run all the unapproved apps in cydia. But, me being me, I was a little bored and just wanted something differentso I sprang for a Captivate. Its a decent enough phone, but I'll never get another samjunk phone again, they are just crap with software updates. I'm not even sure I'll ever get another android phone. It's not nearly as open as everyone wants to believe. Here it's been several months and there's no custom roms out for it yet. I wouldnt especially call cognition too custom, its a stock samsung rom that's had some tweaks done to it. I'm stuck with this phone for 21 more months until my contract is up, I hate to have to spend $500-600 for another phone off contract. I'm really hoping samsung gets their act together because 21 months is a long ways to go. And it appears that handset makers are doing their best to really lock the phones down. The motos now have e-fuse, the new G2 is even worse. You can only temporarily root it, when you reboot it, it loads the OS back from a hidden partition so its like it was new. The only truly open phone is the N1.
I probably am in the minority here..but oh well..won't be the first time.
I would rather have something work than not. Since my Captivate works great..I can patiently wait till FroYo is released here especially if they are going to make sure it is done right this time. December isn't that far off,and I am sure it will be December possibly January before it is rolled out in the US for the Captivate..
I think many need to chill out and take the wait & see attitude. Let the other carriers get it first,that way most of the bugs will be worked out or at least known so we can see what is already wrong if anything before we install it.
Hell..the trend is never going to change for the manufactures to defeat what the developers cook up.If they can lock the phones down and force us to all have Iphones..then that is what they are going to do. I blame Steve Jobs at Apple for this and his strangle hold on AT&T..and I honestly think it is going to get worse...So..I see the other US carriers getting it before AT&T and releasing it.
I've learned from the school of Hard Knocks never to rush out and get the latest & greatest new thing anymore when it first hits the shelves..since almost every manufacturer is using it's customer based as BETA testers..
I know with every release elsewhere..it just gives the developers time and more code to use to build really good stable roms..not just patches and have them work greater than they already do.The Cappy has only been out for 3-4 months..give them all time..to get it right..
Mac
foxbat121 said:
If you read the official press release, there is no mention of anything outside of UK. As usual, Engadget injected its own opinion based on mis-reading of the press release.
The press release only mentioned all carriers, inside UK, will get the release by the end of Nov.
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I keep going both ways on this. Yes Engadget read more into it. The press release is vague though:
The Android 2.2 software is being fully tested with UK operators and the upgrade will be available in the UK from early November. We expect all operator versions of the software to be fully tested and downloadable by the end of November.
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The way i read it is, that it is being tested in the UK Now, and will be available early November - all UK operators should be done by the end of November. It seems very UK centric.
I think we need to wait for separate carrier announcements in the US - the phones are different enough that each carrier will have their own schedule.
EDIT Samsung Twitter site confirmed this statement is UK only. They reference July quote that all US Samsung Galaxy S phones will get Froyo "This year".
derek4484 said:
The only truly open phone is the N1.
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So your choices are go back to iPhone, spend the dough for an AT&T N1, or keep your Samsung and ***** for another 21 mos.?
Who knows though? Maybe Samsung will release the 2.2 OTA and get it right?
Whether they release the upgrade in a month, two months, or three months - in the big scheme of things what's the difference? We've lived our lives for this long without Froyo, so big deal if it's delayed beyond whatever expectations have been created.
Furthermore, people who believe that Froyo will be bug-free and will be a remedy for all ills afflicting the Captivate are kidding themselves. Perfection (or even that which is close to perfection) is ever-elusive.
I don't know what people ***** so bad about this. There is a leaked froyo rom, PUT IT ON YOUR PHONE. Also why do you want them to rush some buggy crap? Let them do there thing. You have a Froyo rom, so just wait till they iron out all the kinks and let them give us a solid Froyo rom.
Related
Can you please get Froyo to the Galaxy S owners!?!
http://www.engadget.com/2010/08/11/motorola-droid-android-2-2-froyo-ota-updates-are-go/
I'd be willing to hold off on 2.2 if they would fix the gps, the app lag, and the craptastic battery life.
I'm willing to bet that at&t are the ones holding this up, adding their "software."
Sent from my SAMSUNG-SGH-I897 using XDA App
behrouz said:
I'm willing to bet that at&t are the ones holding this up, adding their "software."
Sent from my SAMSUNG-SGH-I897 using XDA App
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Have to agree, AT&T probably needs to add it's crapware before releasing this.
Sent from my SAMSUNG-SGH-I897 using XDA App
Didn't they already announce that it wouldn't be available till September for the international GalaxayS?
Are you kidding me?
Captivate has been out 3 weeks... and you think it should have Froyo already?
I can wait. Let Samsung get it right first.
Froyo will be out in sept for I9000. We then have to wait for At&t to update and release it. If a froyo kernel is leaked for the captivate we can use the I9000 froyo rom.
joeybear23 said:
Are you kidding me?
Captivate has been out 3 weeks... and you think it should have Froyo already?
I can wait. Let Samsung get it right first.
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That is what I was thinking. A lot of people think it takes a couple of minutes to crank out the new update to froyo for the Galaxy S phones. It takes time and a lot of coding and debugging to ensure maximum compatibility and stability with the new Froyo update. I prefer to wait and make sure the kinks get worked out.
At least we know they are working on updating to froyo since we have seen various I9000 froyo leaks, so now the best thing to do is wait and make due with what we have.
I have to agree with the concesus here, this phone is already blazing fast and its going to take time to port froyo to operator specific phones. Motorola just needs to deal with verizon whereas Samsung is dealing with 8 carriers ALL with different hardware... Not something that is easy.
Best thing you can do turn off live wallpaper and install LauncherPro and call it a day. Increase battery life and speed... Done and Done!
slider2828 said:
Motorola just needs to deal with verizon whereas Samsung is dealing with 8 carriers ALL with different hardware... Not something that is easy.
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Make that 110 carriers. However, the core functionality of all these phones are almost the same. I'd say (just a guesstimate) around 95% of the hardware are similar. The software side maybe more different as pre-loaded software have to be considered.
OMG, Why don't we just go find the old threads for the blackjack and blackjack II WiMo upgrades. Do a little find and replace, paste the results here and stop wasting our time having this conversation again.
It will be realeased when it is released. Samsung is notorious for slow updates so we have to deal with it. After all we are all here on XDA which means almost every last one of use will flash a Froyo ROM long before the official update is released.
I was at the mall yesterday went to ATTto ask if they new when update is coming out. He said GPS will be end of Aug and Froyo is coming Mid-Sept.
ViniD said:
I was at the mall yesterday went to ATTto ask if they new when update is coming out. He said GPS will be end of Aug and Froyo is coming Mid-Sept.
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And if you call ATT I bet they will give you some type of date. I will then gaurantee you that date will come and go with no update. This is par for the course when waiting for samsung OS updates on the ATT network. I think it was the blackjack I was waiting on. There were several dates, all confirmed by an ATT Rep. It took well over 6 months from the first date before we saw the update. So don't hold your breath.
First Off, OMGOMGOMGOMGOMGOMGOMGOMGOMG!
Take this with a grain of salt but I just got off of the phone with AT&T after calling in about not being able to send MMS messages with my phone since I have had it.
They said it has been an Ongoing problem and Samsung has been working on the issue and that Samsung would be releasing a fix this Wednesday (Not Today Wednesday).
Note that I was actually talking to the real tech support people at AT&T(I was transfered to them)
I asked the lady if it was going to be an OTA update and if it was going to be Android 2.2 and she put me on hold to go ask her supervisor and he said He believes that the fix is going to be released with/through the Android 2.2 update...
Needless to say, I was a very giddy customer on the phone and I am going to be an extremely satisfied customer if this is true.
These were the actual tech support people I was talking to so it should be true right?
I just thought I would share this with everyone.
This would be good news.
From what i heard, and this is only a rumor, that sept 23 is froyo for non US devices.
I hope you're right!!
It would be kind of silly for other countries to be receiving the Android updates before we do. Google, an American based and located company.
Am I the only one who thinks that?
Shival said:
It would be kind of silly for other countries to be receiving the Android updates before we do. Google, an American based and located company.
Am I the only one who thinks that?
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Nope. The galaxy s came out months before the us and google has nothing to do with the captivate except just providing the source code for samsung...
Sent from my fonez so excuze the speling erors
hehe your really going to trust AT&T on that promise lol that funny
Sorry. I don't believe a att Rep.
Well I am in agreement here that the ATT rep is probably incorrect. Working as a vzw customer service rep we get no indication as to when updates will be pushed to phones and also our tech support people don't even know.
ahhh i can believe it and it would be great because im looking forward to flash 10
tytdfn said:
Nope. The galaxy s came out months before the us and google has nothing to do with the captivate except just providing the source code for samsung...
Sent from my fonez so excuze the speling erors
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Oh my gosh, I have no idea why I was thinking google worked with the phones lol. Opps.
But I guess Samsung is working on a fix and what better way to release it than through Froyo =]
I've heard rumors as well but not from any great sources. A majority of the AT&T representatives that I've dealt with are very ill-informed about anything android related.
While talking to a VZW rep he mentioned something about the Fascinate being better than the Captivate because it does have the newest version of android.. 1. No it doesn't 2. The Fascinate has a flash, that must mean it's more powerful >.>
Take anything you hear from a carrier with a lot of salt. The best way to figure out when 2.2 will be available is to watch over firmware websites. A new 2.2 I9000 firmware was just posted and leads me to believe that it is going to be released soon. The AT&T branded official firmware will be a bit farther off.
Shival said:
It would be kind of silly for other countries to be receiving the Android updates before we do. Google, an American based and located company.
Am I the only one who thinks that?
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Click to collapse
Unfortunately, it's a South Korean company that makes our phone.
WOW! Another "I talked to an AT&T rep and they told me something great" thread. Because this must be the one AT&T tech person that has the inside scoop.
Sorry to rain on anyone's parade, but if we took all the threads that contained a statement "X is coming on day Y because an [carrier name here] rep told me so and they know because they are [insert highest level possible here]" and then we did an analysis to see which ones turned out to be true - I bet the percentage would hover around 0 - I would go out on a limb and say the percentage actually is 0.
Since we haven't even seen a leaked 2.2 captivate ROM, this is more then a longshot.
Samsung still has to create and test the Firmware and then AT&T has to test it. It will be a while.
Shival said:
Oh my gosh, I have no idea why I was thinking google worked with the phones lol. Opps.
But I guess Samsung is working on a fix and what better way to release it than through Froyo =]
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Since I keep reading a lot speculation about this around here, maybe I can shed some light into the typical process a device goes through when it is built and updated.
The carrier commits to ordering x number of units from the OEM with options to buy more at a certain price. In exchange for the minimum order commitment, the OEM promises to make customizations to the build of the device (industrial design, firmware and installed software) for the carrier. The OEM will also commit to a certain number of updates, fixes or patches contractually. And in this case, Google as the OS supplier will support and work very closely with both AT&T and even more so with Samsung. However, all the coding and build work is done by the OEM. Testing is done first by the OEM who puts out interim builds as defects get addressed. Release candidates are then sent to the carrier who will do their own testing mostly to make sure the devices play nicely with their network.
ianwood said:
Since I keep reading a lot speculation about this around here, maybe I can shed some light into the typical process a device goes through when it is built and updated.
The carrier commits to ordering x number of units from the OEM with options to buy more at a certain price. In exchange for the minimum order commitment, the OEM promises to make customizations to the build of the device (industrial design, firmware and installed software) for the carrier. The OEM will also commit to a certain number of updates, fixes or patches contractually. And in this case, Google as the OS supplier will support and work very closely with both AT&T and even more so with Samsung. However, all the coding and build work is done by the OEM. Testing is done first by the OEM who puts out interim builds as defects get addressed. Release candidates are then sent to the carrier who will do their own testing mostly to make sure the devices play nicely with their network.
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So in other words, since we all decided to go with AT&T we are gunna be stuck with 2.1 until hell freezes over... great... FML
alphadog00 said:
WOW! Another "I talked to an AT&T rep and they told me something great" thread. Because this must be the one AT&T tech person that has the inside scoop.
Sorry to rain on anyone's parade, but if we took all the threads that contained a statement "X is coming on day Y because an [carrier name here] rep told me so and they know because they are [insert highest level possible here]" and then we did an analysis to see which ones turned out to be true - I bet the percentage would hover around 0 - I would go out on a limb and say the percentage actually is 0.
Since we haven't even seen a leaked 2.2 captivate ROM, this is more then a longshot.
Samsung still has to create and test the Firmware and then AT&T has to test it. It will be a while.
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actually here is a 2.2 captivate rom from a couple days ago at samfirmware
i would post link but im not approved... its the first one there though
vin050 said:
actually here is a 2.2 captivate rom from a couple days ago at samfirmware
i would post link but im not approved... its the first one there though
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you sure, i think the i9000 firmware is up to 2.2, but the cappy and the other US Galaxy S phones are stuck at 2.1
You can get your hopes up as much as you want... I'm saying that it ain't gonna happen any time soon.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm putting the Froyo update up there with Santa Claus, The Easter Bunny, and The Tooth Fairy...
I've been with At&t for ten years. Not because they've treated me so well, but because they are the only game in the country. No one else goes to the trouble; that makes At&t something special. In the city you have choices; here we have At&T...
I waited specifically for a Samsung android phone because I like Samsung and as a linux user I am committed to open source. Yeah, I would like to get a froyo update, and soon, but I like this hand-held as is. So, I'll wait for a while, and if At&t still doesn't come through, then I'll avail myself of the offerings here and get it by whatever means necessary. It's not so long yet that there is no hope of At&t doing what is right...
krakerx said:
So in other words, since we all decided to go with AT&T we are gunna be stuck with 2.1 until hell freezes over... great... FML
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Not saying that at all. But if there is to be a Froyo release for the Captivate, it will already be part of the deal AT&T has with Samsung.
Since Froyo was GA before the Captivate was even in stores, I think AT&T would almost have to plan for the upgrade. And I think Google will have put some pressure on AT&T to provide the upgrade since it helps to reduce OS version fragmentation which is very much in Google's interest. So my guess is, WE WILL see a Froyo build for our Captivate. The question is when.
Just got off the phone with samsung. Tech support said gps fix for sure by end of sept. And froyo as soon as a few days to no more than few months. Also the update will come straight from them no att involved. Sept. 21
Fro-noes!!
Froyo update. As soon as a few days to no later then a few months. Thats like me saying, Yeah........Ill get back to you Mr. President. Within a few days, but no later then 4 years when your run is over with. Garenteed!
Every time someone calls Samsung or walks into an AT&T store and asks about fixes and updates, we get a slightly different answer. A dozen calls will yield a dozen different answers. The reality is that none of the people you can get to through the normal channels will know diddly squat about the actual release schedules. If we're lucky, the better than average rep/support tech will hear something about it a few days before it happens at best.
To get the real schedule, we need inside information. We need a Deep Throat! Someone on the test team at AT&T and someone on the dev/QA team at Samsung.
ianwood said:
To get the real schedule, we need inside information. We need a Deep Throat! Someone on the test team at AT&T and someone on the dev/QA team at Samsung.
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What if the dev/QA team at Samsung/ATT doesn't even have a schedule yet? This may sounds crazy but it is possible.
Remember that Galaxy S UK announced their Froyo update schedule 3 months ago. US division, on the other hand, still hasn't announced anything. Is it reasonable to assume the wait for Froyo update will be at least another 3 months?
ayoung614 said:
Just got off the phone with samsung. Tech support said gps fix for sure by end of sept. And froyo as soon as a few days to no more than few months. Also the update will come straight from them no att involved. Sept. 21
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I have been checking the Samsung site nearly daily for a week or so because their tech support also told me it would be available on their support site. However the last few days my bookmarked page is 404 and drilling down through the web site comes up dry also on downloadable Captivates stuff.
mwxiao said:
What if the dev/QA team at Samsung/ATT doesn't even have a schedule yet? This may sounds crazy but it is possible.
Remember that Galaxy S UK announced their Froyo update schedule 3 months ago. US division, on the other hand, still hasn't announced anything. Is it reasonable to assume the wait for Froyo update will be at least another 3 months?
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In all likelihood, it is part of their deal with AT&T to supply certain updates within certain time frames -- standard practice. It will also need to be factored into Sammy's development schedule as it sounds like their devs are going to be quite busy with different Galaxy S updates. There's probably only a couple dozen people who actually know first-hand what those dates are.
Few months...sounds like next year to me. Hopefully not, I really want Froyo on it.
whats the huge advantage of having 2.2? really whats so big about it
How many times are we going to have this same thread with the same responses and questions???
Ill believe a GPS fix when we have it, not a second before
Sent from my SAMSUNG-SGH-I897 using XDA App
AsSiMiLaTeD_77 said:
How many times are we going to have this same thread with the same responses and questions???
Ill believe a GPS fix when we have it, not a second before
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OMG I'm currently downloading something from the update menu in the phone.
Update: OMG It just finished the download and is 50% through the update.
Update: OMG it went to 100% and said "update is failed." Is this because I'm rooted?
Update: Unrooted to try again and it don't let me re-update. The "check once/24hrs" deal is bull**** yO` Screw you ATT
This is my first post, but since I've received more than my fair share of phone tweaks from this forum, I figured I should give back what little I know:
I spoke with an AT&T (self-proclaimed) Android Specialist today over the phone about returning my Captivate which is still under warranty for the GPS issues. He told me that Samsung planned to send out the 2.2 update in third-quarter, which translates into a few weeks from today. He stated that the GPS issue was not covered under AT&T warranty because the manufacturer is developing the fix and will be distributing it OTA.
I understand that Sammy and AT&T reps have been untruthful in the past, and this may be no exception. At least it's from the mouth of someone at AT&T who claims to be an Android expert.
I seriously dont care what they claim any more...its insulting that Nexus S came out with Gingerbread and we still do not even have Froyo officially...I will keep getting my stuff from the Devs here
joenusz said:
This is my first post, but since I've received more than my fair share of phone tweaks from this forum, I figured I should give back what little I know:
I spoke with an AT&T (self-proclaimed) Android Specialist today over the phone about returning my Captivate which is still under warranty for the GPS issues. He told me that Samsung planned to send out the 2.2 update in third-quarter, which translates into a few weeks from today. He stated that the GPS issue was not covered under AT&T warranty because the manufacturer is developing the fix and will be distributing it OTA.
I understand that Sammy and AT&T reps have been untruthful in the past, and this may be no exception. At least it's from the mouth of someone at AT&T who claims to be an Android expert.
Click to expand...
Click to collapse
Quarter 1: Jan, Feb, Mar
Quarter 2: April, May, June
Quarter 3: July, Aug, Sept
Quarter 4: Oct, Nov, Dec
designgears said:
Quarter 1: Jan, Feb, Mar
Quarter 2: April, May, June
Quarter 3: July, Aug, Sept
Quarter 4: Oct, Nov, Dec
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Depends on when a company sets up their fiscal year...
EX: I am in Q3 at the company I work for.
shaolin95 said:
I seriously dont care what they claim any more...its insulting that Nexus S came out with Gingerbread and we still do not even have Froyo officially...I will keep getting my stuff from the Devs here
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And how. The cognition ROM has made me fall in love with my phone in a way AT&T never could. But a GPS fix would help me avoid buying a TomTom and that would make me very happy.
So if a company just arbitrarily sets up when their quarters are and then tells you 3rd quarter, doesn't that just mean "someday"? It doesn't tell me anything more than that! Until someone can actually pin down a month and a year then the answer is "maybe someday". I've read zillions of posts where people "have the scoop", but the scoop is always the same thing. "It will be out one day"!
Yes, and if you look at AT&T's financial reports. Their fiscal year ends on Dec 31 (they announced fourth quarter earnings yesterday); if Froyo is really coming in the third quarter; it's a long way away.
I hope you're right, but I doubt the guy had any idea. A couple weeks ago went to my ATT service center to see if I could swap out my rev 1007 phone for the shutdown issue.
Was told by the "specialist" that there are no know faults with the Captivate. Any reboots, signal issues, gps issues, etc are all the fault of the 2.1 operating system. He then went on to tell me that we will be going straight to Gingerbread in February.
I don't buy it. Just letting you know I don't think any of them have any clue what the heck is going on.
BS
I don't know about you but I'm feed up with all the BS about this. **** or get off the POT
designgears said:
Quarter 1: Jan, Feb, Mar
Quarter 2: April, May, June
Quarter 3: July, Aug, Sept
Quarter 4: Oct, Nov, Dec
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Click to collapse
For some companies - it's flip-flopped - i.e.:
Quarter 1: July, Aug, Sep
Quarter 2: Oct, Nov, Dec
Quarter 3: Jan, Feb, Mar
Quarter 4: Apr, May, Jun
And no - companies don't "arbitrarily" pick their quarters.. - my company is currently on the above Quarterly schedule (resets mid-year). A lot of car companies also now have switched to this calendar year as well - due to the fact that they typically release "next year's model" during mid-year..
Anyway - by the OP's original timeline - you'll see 2.2 theoretically by end of March. Though, previously - the update was promised by EOY 2010 - so I'm betting we'll see another one of these posts come out about May stating that "2.2 will be out EOQ4 - per Android Specialist"...
bobbylx said:
I hope you're right, but I doubt the guy had any idea. A couple weeks ago went to my ATT service center to see if I could swap out my rev 1007 phone for the shutdown issue.
Was told by the "specialist" that there are no know faults with the Captivate. Any reboots, signal issues, gps issues, etc are all the fault of the 2.1 operating system. He then went on to tell me that we will be going straight to Gingerbread in February.
I don't buy it. Just letting you know I don't think any of them have any clue what the heck is going on.
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Will Hansel and Gretel be there too?
Again, they will say anything to get you off their backs. I used to be in customer service, I know all to well.
Any reboots, signal issues, gps issues, etc are all the fault of the 2.1 operating system. This made me spit coffee all over my screen. They would knowingly put an os on the phone that would cause faults.
cappysw10 said:
Will Hansel and Gretel be there too?
Again, they will say anything to get you off their backs. I used to be in customer service, I know all to well.
Any reboots, signal issues, gps issues, etc are all the fault of the 2.1 operating system. This made me spit coffee all over my screen. They would knowingly put an os on the phone that would cause faults.
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Yeah. I got a kick out of it. I really had to hold myself back from laying into the poor guy. Gingerbread in February, yeah, umm... wasn't even sure how to respond to that. I just grabbed my phone and walked out.
I really am not mad at ATT or Samsung, but I am frustrated that there has been no "Official" word from either of them. If you want to release 2.2 in September, whatever, at least let your customers know. The rumors and FUD make it worse than it should be.
Third quarter would mean that alot of phones would be beyond their one year warranty. If a phone is bricked during the update process then Samsung would have no liability anymore since the phones would be out of warranty. Just a thought!
I am almost willing to bet I will have a Atrix before official froyo is released on the Captivate.
Sent from my SAMSUNG-SGH-I897 using XDA App
I think AT&T originally planned to have Froyo available by end of 2010, but something slipped/changed. I was having trouble receiving sms messages between November 27th and December 12th. My phone is paid for by my company, so when I call, I go to the business support, not standard company support. I called AT&T once in the first week of December and after trying several things, the issue was apparently fixed. It came back about a week later and after calling again, we determined that something was wrong with the SIM card connection because both times I called, as soon as I pulled the SIM and put it back in, I received my queued up messages.
Anyway, the reason I mention this is because the second person I talked to asked about what version/update I was running on my Captivate. When I told him I had 2.1, he said 2.2 is available. When I told him that it had not been released yet, he looked it up in the system and then agreed that it definitely had not been released yet, but when he said 2.2 was out, he was going based upon the date for the 2.2 release in a previous e-mail.
Now obviously, anything AT&T service reps say should be taken with a grain of salt, but the guy I talked to was genuinely surprised when he saw that 2.2 had not yet been released. Unless he completely misread/misunderstood whatever e-mail he had seen, it leads me to believe that something happened to delay the 2.2 update. Perhaps if we are lucky it was due to issues in 2.2 that made AT&T request 2.2.1 from Samsung. I think that 2.3 is a pipe dream. We may get it sometime, but not in Q1 or Q2 of this year.
2.2.1 will be a pipe dream as well. I'd bet when we finally get our hands on the offical release, 6 months later, it will be the same UCJK1 AT&T received back in Nov. 2010.
Remember the infamous SMS bug is only been fixed in 2.2.2 by Google. There is really no sense to release 2.2.1 Froyo at this time. I'd bet they will stick with 2.2 (with many bugs) or just skip over to 2.3 (with new bugs).
foxbat121 said:
2.2.1 will be a pipe dream as well. I'd bet when we finally get our hands on the offical release, 6 months later, it will be the same UCJK1 AT&T received back in Nov. 2010.
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Perhaps we will get stuck with 2.2, just like the Vibrant, but the 2.2.1 update has already been deployed to i9000's, so it is possible that AT&T got it from Samsung also. I think 2.2.1 is more likely than 2.2.2 or 2.3.x since Samsung has actually released 2.2.1 to some Galaxy S models.
I am inclined to believe that the quarter system is involved....But..... If you look at what these companies focus on now It is not in their best interest to Update these devices. They only want new contracts/Devices sold. New Devices = Revenue for parties. Look at the recent prices of the ATRIX and INFUSE 149/99 which will equate to free after a few weeks from 3rd parties. I really do not see an update coming anytime soon. Thanks to the developers I will keep this device until I can get a new one for free.
I just spoke to a at*t business representative. He said his information is that the 2.2 update is not complete and that he had no ETA for the update.
I’m thinking 3rd quarter sounds about right.
Well the att rep I talked to last year said year end when I bought the phone. That was one stipulation for me buying it. Did it ever come year end? NO! ATT is full of it and they are refusing to take the blame for them selling a phone that is flawed.
I have learned two things from this experience.
1. AT&T doesn't give a sh!t about its customers
2. Samsung doesn't either!
Last samsung phone I ever buy as well as last contract I ever have with AT&T!
Talked with a Motorola rep via support webchat who said that they "don't know" if an update for ICS will come to this phone. This is highly disappointing. Does anybody have any other information? I am considering returning it if they back out on it (as I am still within the return period). Maybe AT&T has a better answer?
toastthemost said:
Talked with a Motorola rep via support webchat who said that they "don't know" if an update for ICS will come to this phone. This is highly disappointing. Does anybody have any other information? I am considering returning it if they back out on it (as I am still within the return period). Maybe AT&T has a better answer?
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Click to collapse
Unfortunately no AT&T does not have a better answer, actually it is worse. I got the "We are working very hard to have ICS ready for all phones that have the capability, and we don't have any dates to reveal for any phones upgrade to ICS". I then also got the "We have 4 phones getting ready to be released in the next 60 days that will have ICS already on them".
I also asked around at corporate, and I can not get any of the people I work with there to give my any information at all on ICS one way or the other, for any phone.
Don't worry though ports are on the way, I know that both lfaber06 and I will be working to get a real port of it over ASAP. In fact he has a true pre-alpha version already posted this morning.
Jim
Major bummer, considering this phone is only about 2 months old. Either way, I love the phone and I'm keeping it for as long as its functional!
Sent from my MZ617 using Tapatalk
big ach said:
Major bummer, considering this phone is only about 2 months old. Either way, I love the phone and I'm keeping it for as long as its functional!
Sent from my MZ617 using Tapatalk
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Same here, its a solid phone.
PeteSeiler2010 said:
Same here, its a solid phone.
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I just think it's too "plastic" (while it's still ... a kind of solid)...
If you think this phone is too plasticy...then your best bet would be an HTC phone. I think the Atrix 2 is very solid feeling.
toastthemost said:
Talked with a Motorola rep via support webchat who said that they "don't know" if an update for ICS will come to this phone. This is highly disappointing. Does anybody have any other information? I am considering returning it if they back out on it (as I am still within the return period). Maybe AT&T has a better answer?
Click to expand...
Click to collapse
Ok lets see if I have this straight
You want to return the Atrix 2 when they don't even have the ICS update for the Motorola Razor yet and it's guaranteed? Me, I'm waiting for the Atrix 2 and here is why.
Google states that phones that run 2.3 can run ICS and it's up to the manufacturer to push the upgrades out. What manufacturer is going to push the hardest to get their handsets running ICS
Motorola/Google hands down
Clovett said:
Ok lets see if I have this straight
You want to return the Atrix 2 when they don't even have the ICS update for the Motorola Razor yet and it's guaranteed? Me, I'm waiting for the Atrix 2 and here is why.
Google states that phones that run 2.3 can run ICS and it's up to the manufacturer to push the upgrades out. What manufacturer is going to push the hardest to get their handsets running ICS
Motorola/Google hands down
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Not so fast there.... you are forgetting AT&T is the carrier, and they HAVE to do the actual ROM build, MOTO will give them all of the needed firmware and drivers and such, but it is AT&T who actually does the final build and approval for the releases, what we get off the MOT dev sites, actually is a joint effort from both Moto and AT&T.
I have direct information that if the Atrix 2 gets an ICS build, and IF is the word here, it will not be right away.
Why? You will most likely ask. It is becuase they (Moto and AT&T) are more interested in "Selling" you another more expensive phone, with ICS already on it. Both MOTO and AT&T don't get anything by releasing a new version of the OS to your phone. Just because a Phone can run it, does not mean that they will make it happen. Don't wait for something that might or might not come. If that is the attitude then go get a phone that already has ICS on it, you will be much happier.
I have information that IF, this comes out it will be after June most likely, April or may possibly. This last sentence is unofficial information, the official info I got from my client is posted in the second post here.
Jim
jimbridgman said:
Not so fast there.... you are forgetting AT&T is the carrier, and they HAVE to do the actual ROM build, MOTO will give them all of the needed firmware and drivers and such, but it is AT&T who actually does the final build and approval for the releases, what we get off the MOT dev sites, actually is a joint effort from both Moto and AT&T.
I have direct information that if the Atrix 2 gets an ICS build, and IF is the word here, it will not be right away.
Why? You will most likely ask. It is becuase they (Moto and AT&T) are more interested in "Selling" you another more expensive phone, with ICS already on it. Both MOTO and AT&T don't get anything by releasing a new version of the OS to your phone. Just because a Phone can run it, does not mean that they will make it happen. Don't wait for something that might or might not come. If that is the attitude then go get a phone that already has ICS on it, you will be much happier.
I have information that IF, this comes out it will be after June most likely, April or may possibly. This last sentence is unofficial information, the official info I got from my client is posted in the second post here.
Jim
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I agree completely on the time frame. However unlike other releases this one is different for Google. They will press extremely hard and bend over backwards to help update every phone in the field they can. The why is extremely easy
This ICS build will allow Google to build for their tablet platform AND the phone platform. The more phones they convert the larger the base to attract developers. This is the first shot they have had to have a single operating system. If they update every phone that can run ICS in about a year most phones current in the lineup and still in the field will be running ICS. Most tablets will be running ICS. As for the carriers they will leap on board since Google is going to be doing the work for them. The more phones on one platform the easier it will be to support. It's truly a win/win
^ Grabs popcorn
Sent from my MB865 using Tapatalk
If Atrix 2 does get ICS, it will be a very long time before that happens, Motorola hasnt even released an update to 2.3 to fix all the damn bugs on the phone. Atrix 2 is the red headed step child.
Red-heads rock ... FYI ...
assuming the carpet matches the drapes
off-topic apologies... back to maintaining positive ICS thoughts...
From what I have read..it would seem that perhaps manufacturers and the "almighty goog" are fighting over device disk space with their proprietary interface bloatware and OS upgrades as well...hence the perpetual speak of "fragmentation" as well... too many differences and no commonality. To someone else's point, hopefully ICS can bring a closer point of unification.
shanghei said:
If Atrix 2 does get ICS, it will be a very long time before that happens, Motorola hasnt even released an update to 2.3 to fix all the damn bugs on the phone. Atrix 2 is the red headed step child.
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Interesting point well taken, but I'd have to as you this
Assuming you are the CEO of a carrier and you are presented with two paths and only have the time to pursue one course of action.
A) Put your programmers on fixing the current system and take them off upgrading as many phones as possible to ICS, even though the bugs with the phone are minor and don't impede actually using it as a phone.
B) Concentrate on moving forward with one platform so you can decrease support costs overall and get a big fat bonus
chose
shanghei said:
If Atrix 2 does get ICS, it will be a very long time before that happens, Motorola hasnt even released an update to 2.3 to fix all the damn bugs on the phone. Atrix 2 is the red headed step child.
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Long time or not, as long as it comes before my contract renewal date, I'll be happy
Considering this phone came out about two months ago, I will go ahead and assume that most of us just renewed our at&t contracts to get it... I will also assume that most of us have about two years before we can renew our phones so basically, there's no rush guys lol
Sent from my MZ617 using Tapatalk
The biggest problem I see is that Google is in the process of buying Motorola. The issue is that during such buyouts, there are a lot of movement of people who work there. Usually a lot of instability, layoffs and/or management changes happen during this period. The end result will be that the Atrix 2 will be caught in the shuffle and so I don’t have know if ICS will ever come to this device. Motorola doesn’t even seem to care to address the many bugs as it is with this phone, much less care about ICS.
Clovett said:
Interesting point well taken, but I'd have to as you this
Assuming you are the CEO of a carrier and you are presented with two paths and only have the time to pursue one course of action.
A) Put your programmers on fixing the current system and take them off upgrading as many phones as possible to ICS, even though the bugs with the phone are minor and don't impede actually using it as a phone.
B) Concentrate on moving forward with one platform so you can decrease support costs overall and get a big fat bonus
chose
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Click to collapse
It all depends on LOE. If the LOE is less than the cost to implement with newer handsets, then it will happen. If the LOE is more than the cost to implement ICS with all new phones, then it will not happen. Look AT&T has 4 different versions of the Iphone that all can run 5 different versions of IOS, and there is not a way to FORCE anyone on an older Iphone to upgrade, becuase there was not OTA until IOS 5.
Support is not a big issue for the carriers, because they really don't support the devices the manufactures do.
You need think way higher than just google and android in this equation and the fact that AT&T still has to support ANY handset (on their network) that has been sold through AT&T or Cingular since 3g rolled out. There are guys at corporate AT&T that still carry the first HTC Tytn phone (the first 3g phone on cingular / AT&T), because it was a beast for the time, and since it is still 3g, and works, AT&T has to provide support for it. Now are there updates from AT&T or HTC, no, but that is why this community is here. Those guys are all running some form of windows mobile 6 on it, so is it the latest, no, does it do the job, yes.
Again ICS might or might not come (at this point the LOE says no, most likely not), I can't spell it out for you any clearer than that or I will no longer have my current customer. I have way more information than I am letting on, that I can not release at this time.
Motorola has issued very few statements about devices that will be on the upgrade path to ICS and the ones that were stated are on Verizen and they havnt even been given a specific date as to when to expect the update.
AT&T has a very good record at getting updated to their devices and doing it in a timely manner compared to the other carriers. Look at the phones on Verizen and tell me how many are up to date and running Gingerbread 2.3.5 or higher, very few. Heck their famed Thunderbolt is still trying to get the Gingerbread update going. The OG Atrix recieved the Gingerbread update before 90% of all other phones had.
Im not confirming nor denying that we will get it but we have a very good chance considering AT&T's track record even though they are being tight lipped about things and I personally think we will. But hey I have been proven to be wrong also
So if Jim says May - mid summer I say that is acceptible in my books. Has anyone seen a PROVEN date as to the other devices yet? NO. We all just have to be patient and see how the events play out. Hope everyone has a good day!
JRW 28 said:
Motorola has issued very few statements about devices that will be on the upgrade path to ICS and the ones that were stated are on Verizen and they havnt even been given a specific date as to when to expect the update.
AT&T has a very good record at getting updated to their devices and doing it in a timely manner compared to the other carriers. Look at the phones on Verizen and tell me how many are up to date and running Gingerbread 2.3.5 or higher, very few. Heck their famed Thunderbolt is still trying to get the Gingerbread update going. The OG Atrix recieved the Gingerbread update before 90% of all other phones had.
Im not confirming nor denying that we will get it but we have a very good chance considering AT&T's track record even though they are being tight lipped about things and I personally think we will. But hey I have been proven to be wrong also
So if Jim says May - mid summer I say that is acceptible in my books. Has anyone seen a PROVEN date as to the other devices yet? NO. We all just have to be patient and see how the events play out. Hope everyone has a good day!
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That is exactly what I have been trying to get across, Thanks! I also want to note that the carriers are not the ones that really care about which OS a phone is on or if it is up to date, just that it does not harm their network.
AT&T is really trying to get phones updated as soon as they can, if it is a feasible LOE. And they do have a good track record of doing so.
mathk said:
I just think it's too "plastic" (while it's still ... a kind of solid)...
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I want to know what everybody does with there phone's that it has to be built like a tank. The A2 seems pretty tough. The only phone I ever had that died was because my dog got it.
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