In addition to the problems many of you are having with reboots and ringtones, I was wondering if the other problems I'm having are common and documented or whether I ought to exchange my handset for another one.
A few days ago I noticed that many of my thumbnails in the gallery pointed to the incorrect image. That is to say that a thumbnail of one photo, when clicked, opened a different photo than the one in the thumbnail. Has anyone else experienced this or issues with other pointers ?
The second issue that I'm having is spontaneous disruption of the USB connection. I tried to copy a 1.5gb file from my phone to my pc (running Win7). No more than fifteen seconds in, the USB connection is closed or lost and the file transfer halts. I had the same issue copying a much smaller (about 100mb) folder. I then turned off the phone, removed the battery, and replaced it after a few minutes. I tried to transfer the 1.5gb file and, again, the USB connection terminated. I re enabled the USB connection and sucessfully transfered several 100-200mb folders. Odd.
So should I exchange my phone or are many of you seeing these issues ?
not seeing any of these issues on my NS, not even the random reboot.
The gallery bug you described is mentioned here in at least one other thread, so it's a "known" issue in my opinion.
Your the first I've read of any USB data transfer issues, though.
Thanks, distortedloop.
Now that I think of it, the PC that I was attempting to perform the file transfer with is built with a really cheap case and PSU; its quite possible that the front USB port I had the phone plugged into was intermittently delivering insufficient power and causing the phone to dismount the sdcard/end the usb connection. I'm going to try transferring the file to some other PCs to verify.
EDIT: Confirmed, the file transfers fine on my work machines.
I've been experiencing the same usb transfer issue lately, but I think it's more of a software issue.
Sent from my Nexus S
princeasi said:
I've been experiencing the same usb transfer issue lately, but I think it's more of a software issue.
Sent from my Nexus S
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Have you tried it on another machine or, if you don't have one available, even just tried it from a back port ?
USB ports are definitely not all created equally. On my Mac laptop, one port provides more voltage than the other. Definitely worth trying on a different port on whatever machine you use.
So do you guys think these bugs are at all hardware related; would returning the handset for another one make me less likely to experience these issues, or are the issues affecting all users regardless of hardware ? Its getting near the deadline for returning/exchanging the phone...
the gallery bug is getting annoying, i also get data unknown when i try to use the scroll on bottom of the screen
Related
My Fuze will no longer sync with my PC. I'm running Vista 64bit and Mobile device center. I completely wiped my device and and luck, I have also flashed another (older) rom. that also didnt do anything. i've taken out my SD card, Wiped the phone several times, Reinstalled WMDC. Also tried on another computer running XP with Activesync and same problem. When i try to connect it the error reads "there is a problem with your connection. please disconnect and your device and try again" obviously I have done this. The error code in the error log is 0x8007274a the actual error reads "Windows Mobile-based device failed to connect due to communication (0x8007274a) failure (see data for failure code)." I have searched the forums and have not had any success at all. This is starting to get annoying because I cannot sync my contacts back onto my phone.
I also ran scanpst and repaired all the files and no luck with that either. Right now it doesnt even have a partnership set up.
Thanks for any help.
Try changing your usb wire or trying it on something else like your hard drive external hard drive vise versa
I tried a few more computers and different USB cables. I think it's the USB connection on the phone. It's a bit corroded and sometimes has a bad connection. I just flashed a new rom which is strange that it's still working. but i dont think anything else can be done
Same sort of thing happened to me - check your device manager and see if Windows Mobile Devices or Portable Devices (or some variation of that) is enabled or not. Somehow my computer disabled it (or I did and forgot).
JSmid6 said:
I tried a few more computers and different USB cables. I think it's the USB connection on the phone. It's a bit corroded and sometimes has a bad connection. I just flashed a new rom which is strange that it's still working. but i dont think anything else can be done
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After trying everything i figured it was my phone's usb aswell Well i exchanged my phone for that reason, after trying everything possible i had to talk to att and got a new fuze... it wont count as physical damage.
Did you ever encounter issues using it as a Disk drive or external modem? I'll agree with your speculation that there was probably something wrong with your USB-out.
I was able to update my phone last night to NoDo, and now I'm coming across a strange issue that I would like to know if anyone else is running into. When I plug my phone into mylaptop (using the same cable and same port as before the upgrade), Windows and Zune detects my phone is connected, and begins to sync my content. However, it gets to about 1% synced and then displays an error message about how the connection timed out. Yet, if I use WiFi Sync, my phone begins syncing, however it is taking forever.
Now, I do have a Kingston 32GB Class 4 MicroSD card installed, and the reg hacks to disable Power Management. I tried removing them and rebooting. Then re-adding them and then rebooting. No change in behavior. What I did notice was that as soon as the screen goes to sleep, a few seconds after that the message appears. Yet if I wake the screen, the Battery icon shows that the phone is still plugged in.
Can anyone else who has a similar setup as mine confirm if they experience this behavior?
So am I the only one?!?
You may want to post this in the Samsung Focus forums. I'm a Focus owner too but I'm not using a SD so I wouldn't know.
For whatever it's worth, I haven't run into any Wi-Fi Sync issues yet. Have you tried a different USB cable or a different USB port? Sometimes it can be as simple as that.
I don't have any WiFi Sync issues, other than it's slow. Looking at the throughput, I'm maxing out the bandwidth for 802.11g anyhow. I wish MS would enable 802.11n on our phones.
I tried connecting my phone to my desktop, and I was able to sync an MP4 video (over 1GB in size) with no problems. And using the very same cable I was using with my laptop. So, something is wrong with my laptop, and off to investigate it. It appears my issue isn't related to NoDo at all.
you hack your phone, sometimes you get bugs.
chrislynch said:
I don't have any WiFi Sync issues, other than it's slow. Looking at the throughput, I'm maxing out the bandwidth for 802.11g anyhow. I wish MS would enable 802.11n on our phones.
I tried connecting my phone to my desktop, and I was able to sync an MP4 video (over 1GB in size) with no problems. And using the very same cable I was using with my laptop. So, something is wrong with my laptop, and off to investigate it. It appears my issue isn't related to NoDo at all.
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I had the same problem before NoDo, IMO it is related to USB ports. My guess is if you have all your USB ports in use, or even a device that draws a lot of power, it causes the transfer to be interrupted. I have my notebook on a cooling pad that draws power from a USB port, when I have it plugged in Zune transfers fail. When I unplug it transfers complete without problems.
I had the exactly same issue on all usb ports on my pc at home, where i connected the phone pre nodo(did the update from work)
My guess its a windows problem something that messes up the Zune Sync Driver. You can notice the issue with different usb port also with your mouse, if you de an re connect to the same port no driver installing happens, if yo de and re connect to a port where it never was before, some installation happens. Issue should be some where in there.
Phone: Samsung Omnia 7
chrislynch said:
I was able to update my phone last night to NoDo, and now I'm coming across a strange issue that I would like to know if anyone else is running into. When I plug my phone into mylaptop (using the same cable and same port as before the upgrade), Windows and Zune detects my phone is connected, and begins to sync my content. However, it gets to about 1% synced and then displays an error message about how the connection timed out. Yet, if I use WiFi Sync, my phone begins syncing, however it is taking forever.
Now, I do have a Kingston 32GB Class 4 MicroSD card installed, and the reg hacks to disable Power Management. I tried removing them and rebooting. Then re-adding them and then rebooting. No change in behavior. What I did notice was that as soon as the screen goes to sleep, a few seconds after that the message appears. Yet if I wake the screen, the Battery icon shows that the phone is still plugged in.
Can anyone else who has a similar setup as mine confirm if they experience this behavior?
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Click to collapse
I agree with Phoneguy. I think it's your port. I've had syncing problems as well. I have never got the error you're tlking about. But I would have to keep plugging and unplugging phone to get it recognized. My issue I believe is with the mini usb connection. All of my phones (Tilt,Tilt 2,3125,8525) had a problem with the mini usb becoming loose, which makes syncing and charging a pain in the ass.
I almost had the same issue, but if your phone is hacked then it is obvious that there are bugs
Same situation. After Nodo, my focus just syncs for 20-30 sec average and then i have to unplug it and reconnect it several times to get 100% of the syncing done. Help appreciated. Thanks
i have the same exact problem. i have a focus with a 16gb sd card. so 22 gig total.
before nodo, i was able to fill the whole 22gb.
now, the sync problems starts when I hit 8 gig of TOTAL SPACE USED. Aka when the sd card is needed since I have 8 gig onbard my Samsung Focus.
I have some usb devices connected to the pc, i will disconnect everything and try again. ill update this post with the result.
erikbolduc said:
i have the same exact problem. I have a focus with a 16gb sd card. So 22 gig total.
Before nodo, i was able to fill the whole 22gb.
Now, the sync problems starts when i hit 8 gig of total space used. Aka when the sd card is needed since i have 8 gig onbard my samsung focus.
I have some usb devices connected to the pc, i will disconnect everything and try again. Ill update this post with the result.
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didnt work !
I don't know what to do about this sudden problem. I've had my transformer since early May with the dock. I've never had any trouble connecting to any computer via the usb cable until this past weekend. Now all of a sudden it won't even show as connected when the tablet is connected to the dock.
So I tried it directly connected to the tablet and it will connect and come up on the computer but most of the time it kicks out after a little bit or when loading the files in a folder it just gets stuck loading and will not move so I can't move files to it.
I know I can transfer files with things like dropbox, but I move files every day and don't feel like fighting with the transformer for a half hour every day to get files where I want them when under normal circumstances I can move them in seconds via usb.
I tried calling support but all I got was a bunch of BS about needing to install all the software from their site which I actually did and it didn't fix anything.
Both computers I normally use are Windows 7 64 bit machines.
Anyone run into a similar issue? Any ideas?
Thank you ahead of time.
Try enable USB debugging.
Go to Settings --> Applications --> Development --> Check box for USB Debugging.
There's fews options you can (Do a backup first) try:
1) Reset to factory settings.
2) Format your microSD.
3) Re-flash the ROM.
Besides there's many ways to transfer files from Asus pad to PC.
Wireless Transfer.
FTP Transfer.
Wireless or FTP.
OP, sorry to hear about the issue. In the instances where you are able to connect via USB, if you leave it alone (don't' touch it), then can it complete the transfer? Since the Transformer uses the same connector to charge and transfer, I'm just wondering if the connector is physically getting lose or something.
When I had the transformer, I usually use the micro-SD card to transfer files. But that's just me.
makec3rt said:
Besides there's many ways to transfer files from Asus pad to PC.
Wireless Transfer.
FTP Transfer.
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Click to collapse
Not to criticize your idea or be a jerk...but what does that mean? I don't think 1) wireless transfer and 2)FTP transfer counts as two different methods of transfer. That's like calling USB and "drag-and-drop" two different ways of transferring stuff to devices. Wireless is wireless, whether you're using a FTP protocol or just downloading using the browser.
Similar Issue
I had a similar issue when (but before) I rooted my TF. My Windows 7 64-bit machines wouldn't notice my device unless debugging was enabled and then I couldn't "safely" disconnect the device unless I disabled debugging.
I'm not quite sure what the issue is there but that is how I connect and disconnect.
Thanks for the reply. USB debugging was already turned on so I tried without it. No luck. I'm on hold with support again. If nothing comes from it I guess I will need to reformat. I never rooted so I doubt it's a rom issue.
As I was typing they said to download and install the latest firmware. I've kept this thing up to date, but I guess it's worth a try.
coachclass said:
OP, sorry to hear about the issue. In the instances where you are able to connect via USB, if you leave it alone (don't' touch it), then can it complete the transfer? Since the Transformer uses the same connector to charge and transfer, I'm just wondering if the connector is physically getting lose or something.
When I had the transformer, I usually use the micro-SD card to transfer files. But that's just me.
Not to criticize your idea or be a jerk...but what does that mean? I don't think 1) wireless transfer and 2)FTP transfer counts as two different methods of transfer. That's like calling USB and "drag-and-drop" two different ways of transferring stuff to devices. Wireless is wireless, whether you're using a FTP protocol or just downloading using the browser.
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I got it to work one time. Every other time it just gets stuck loading the content of the folder. If I try to add anything it just sits there as it seems to be waiting for it finish loading. It's just so weird as it has worked perfectly for two months now and then all of the sudden it stopped working. I would maybe understand if there was an update or something but nothing's changed on the tablet or the computers.
I have the same issue with my usb and EVERY device. It all started when I updated the usb drivers with the nvflash certificate. Now when I want to use a usb device or my on board card reader I have to uninstall the general usb driver in the windows device manager, and for new devices. Only then will it recognize whatever I may have conected.
shaensgen said:
I have the same issue with my usb and EVERY device. It all started when I updated the usb drivers with the nvflash certificate. Now when I want to use a usb device or my on board card reader I have to uninstall the general usb driver in the windows device manager, and for new devices. Only then will it recognize whatever I may have conected.
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oh the weird usb issues I've seen. Right now my system says that it doesn't have drivers for my vibrant and yet I can connect it and access it perfectly
Try format your microSD yet? Use SD Formatter 3.0.
coachclass said:
Not to criticize your idea or be a jerk...but what does that mean? I don't think 1) wireless transfer and 2)FTP transfer counts as two different methods of transfer. That's like calling USB and "drag-and-drop" two different ways of transferring stuff to devices. Wireless is wireless, whether you're using a FTP protocol or just downloading using the browser.
Click to expand...
Click to collapse
With wireless (using Wifi File Explorer), you just enter the asus epad (ip address) on the browser to download/upload/etc... files from your asus pad.
With FTP, you will need install ftp client on your windows to access files on your device.
makec3rt said:
With FTP, you will need install ftp client on your windows to access files on your device.
Click to expand...
Click to collapse
Windows XP and newer versions already have an FTP client - Windows Explorer.
I use the free "Software Data Cable" app. It creates the FTP server on your Transformer, and gives you the address to type into Windows Explorer.
It works great! You can transfer files using your PC, which is a lot easier than doing it on the Transformer.
I haven't used the USB connection since!
Thanks for the replies. I think this thing needs to be rma'd. I just did a factory reset and it's still having issues. I managed to get it connected only through a direct connection and it won't even let me create a folder. It's getting a little late to do it now so I'll call asus tomorrow morning and get it started.
Hello I just got the Infuse from AT&T and while I am liking the phone there are 2 major issues I am having and 1 minor one that I can not seem to find a fix for.
First when I try to use GPS the phone can see 11 satilites but it refuses to use any of them and will not allow me to use the navigator or any other GPS tools. I have installed GPS Test and GPS Status and both apps show the same thing 11 satilites visible, 0 in use.
Next when I connect the Infuse to my PC (Windows 7 64 bit) and start up the Mass Storage thing but my computer never sees the device. I do not have the pop up to view files and when when I go into my computer no new drives or devices are listed.
Lastly I keep setting a live wallpaper as my wallpaper but every few hours it resets back to the factory original background. How can I get the wallpaper to stop resetting?
I like this phone but these are pretty major issues that will force me to return this device if they can not be resolved...
GPS - How long did you wait? Are you on stock Froyo or one of the Gingerbread builds? GB provides major GPS lock time improvements, but has its own issues.
Win7 USB mounting - no clue. Works fine for me in Linux. (Except when running Cyanogenmod 7, but that's a known issue with our CM7 builds. I just used ADB for file transfers there.)
Live wallpapers resetting - No clue, I hate live wallpapers. My static wallpaper has always been fine. Sometimes if the launcher takes too long to init it will flake out though - if you're on a bone stock ROM (e.g. you haven't flashed an alternate kernel or an alternate full ROM), this might be another symptom of RFS being a horrible filesystem. ext4 conversion is called Voodoo Lagfix for a reason...
I have waited upwards of 10-15 minutes for the GPS to fix. I just had it fix when I was driving but it was all over the place, showed me driving down the middle of a river 100 feet away from where I really was for most of the time...
I have a stock ROM. I just picked the phone up on Monday night so I haven't had it long enough to do too much with it yet and I can't root it since I only bought it because I needed a new phone for my vacation this weekend and the GS2 isn't out yet. I will be returning this as soon as the GS2 hits shelves this month since it will be before my 30 day return window is up but I would like a phone with working GPS and the ablity to copy my files and put movies on it for that month... sigh I might just have to swap it at the store tonight.
As far as the Mass Storage problem some people are saying I need the drivers some people say I don't need them. I do not have them so I will download them and give that a try. Do I get them from Samsung or AT&T?
Typically live walpapers only revert when the battery is low.. its either 15 or 20%
The drivers seem to fix the not detected issue. They can be found in a number of places including here on xda. Search your model # drivers
Keep in mind that can also be a cable issue...or a usb port issue.
Are you using the samsung cable? Did you try other ports?
For gps...open gps test and hot menu.tools.manage and clear agps state
Then memu.toold.manage and download and see if that helps
There are some other tips here on xda that help as well, i dont have the links handy
Sent from my GT-I9000 using XDA App
Drivers shouldn't affect basic USB storage, only Kies and ADB connections.
If USB Mass Storage doesn't work it might be a problem with the PC. I know one port on my laptop HATES my Infuse. Constant USB disconnects.
Entropy512 said:
Drivers shouldn't affect basic USB storage, only Kies and ADB connections.
If USB Mass Storage doesn't work it might be a problem with the PC. I know one port on my laptop HATES my Infuse. Constant USB disconnects.
Click to expand...
Click to collapse
Same here...
Drivers shouldnt affect it...but I could swear I have read two posts that after installing them the issue was mysteriously resolved
Sent from my GT-I9000 using XDA App
Ok so the problem with the USB Mass storage is definitely a driver issue. I connected the USB cable to 3 PC's 2 of which were nearly identical Dell laptops all 3 had Windows 7 64bit OS. On the desktop and one laptop the device was not discovered and nothing happened. On the second laptop windows installed some drivers automatically upon connecting and the device was discovered without any issue. I then downloaded and installed Kies on the other laptop to get the Samsung drivers and after doing that windows immediately saw the device and again installed some drivers and I have had no problems connecting since. So it looks like the confusion over whether or not the divers are required is due to some builds of windows 7 64bit come with the required drivers pre-installed and some do not.
I have tried clearing/downloading new agps data 3 times but it still does not connect to the satilites it sees. I am at a loss there... it may just be a faulty device, I have read some early builds have GPS issues.
efarley said:
Ok so the problem with the USB Mass storage is definitely a driver issue. I connected the USB cable to 3 PC's 2 of which were nearly identical Dell laptops all 3 had Windows 7 64bit OS. On the desktop and one laptop the device was not discovered and nothing happened. On the second laptop windows installed some drivers automatically upon connecting and the device was discovered without any issue. I then downloaded and installed Kies on the other laptop to get the Samsung drivers and after doing that windows immediately saw the device and again installed some drivers and I have had no problems connecting since. So it looks like the confusion over whether or not the divers are required is due to some builds of windows 7 64bit come with the required drivers pre-installed and some do not.
I have tried clearing/downloading new agps data 3 times but it still does not connect to the satilites it sees. I am at a loss there... it may just be a faulty device, I have read some early builds have GPS issues.
Click to expand...
Click to collapse
If you needed to install drivers, for some reason the device never properly entered USB Mass Storage mode (Maybe it went into MTP mode instead?), or Windows decided not to enable the Mass Storage component because it couldn't find drivers for something else.
Proper USB Mass Storage never requires a driver under any OS since Windows 98SE.
efarley said:
Hello I just got the Infuse from AT&T and while I am liking the phone there are 2 major issues I am having and 1 minor one that I can not seem to find a fix for.
First when I try to use GPS the phone can see 11 satilites but it refuses to use any of them and will not allow me to use the navigator or any other GPS tools. I have installed GPS Test and GPS Status and both apps show the same thing 11 satilites visible, 0 in use.
Next when I connect the Infuse to my PC (Windows 7 64 bit) and start up the Mass Storage thing but my computer never sees the device. I do not have the pop up to view files and when when I go into my computer no new drives or devices are listed.
Lastly I keep setting a live wallpaper as my wallpaper but every few hours it resets back to the factory original background. How can I get the wallpaper to stop resetting?
I like this phone but these are pretty major issues that will force me to return this device if they can not be resolved...
Click to expand...
Click to collapse
GPS: Root your phone and use fasterfix. My GPS locks on in seconds.
Mass Storage: I have no idea, mine works fine. I have W7 64bit too.
Maybe you got a lemon...because I would definitely say this is not representative of how nice a phone this one is.
I had the live wallpaper issue when I first got my phone. Turns out you have to move the live wallpapers from the sdcard to the phone to get them to stick.
From XDA App on Infused v2.1.0 OCed to 1.6 GHz
So here is a very interesting question. Or problem perhaps more so. I have the VZ GS3 with the newest PA build 9-17-12 and when I connect my phone to the computer to use it as a mass storage device, I can see the directories, but there are no files shown inside. Also there are many many unnamed directories that show up as well on the SD card portion of the Device. It also seems to show it as a "Portable Media Device" perhaps anyone has some ideas about this one?
Just an FYI, I had this problem on several computers I've tested Windows 7 and Windows XP. Also I had this issue when it was on Previous Roms, ir does not seem to be specific to the PA build I'm on now.
Are you using the original USB cable that came with the phone? I had similar issues using a different cable that I had laying around but as soon as I used the cable that came with the phone all issues were fixed.
Honestly, I didn't even think about that. I'll try that as soon as I get home. (At work now). Thanks very much for the advice.