My Fuze will no longer sync with my PC. I'm running Vista 64bit and Mobile device center. I completely wiped my device and and luck, I have also flashed another (older) rom. that also didnt do anything. i've taken out my SD card, Wiped the phone several times, Reinstalled WMDC. Also tried on another computer running XP with Activesync and same problem. When i try to connect it the error reads "there is a problem with your connection. please disconnect and your device and try again" obviously I have done this. The error code in the error log is 0x8007274a the actual error reads "Windows Mobile-based device failed to connect due to communication (0x8007274a) failure (see data for failure code)." I have searched the forums and have not had any success at all. This is starting to get annoying because I cannot sync my contacts back onto my phone.
I also ran scanpst and repaired all the files and no luck with that either. Right now it doesnt even have a partnership set up.
Thanks for any help.
Try changing your usb wire or trying it on something else like your hard drive external hard drive vise versa
I tried a few more computers and different USB cables. I think it's the USB connection on the phone. It's a bit corroded and sometimes has a bad connection. I just flashed a new rom which is strange that it's still working. but i dont think anything else can be done
Same sort of thing happened to me - check your device manager and see if Windows Mobile Devices or Portable Devices (or some variation of that) is enabled or not. Somehow my computer disabled it (or I did and forgot).
JSmid6 said:
I tried a few more computers and different USB cables. I think it's the USB connection on the phone. It's a bit corroded and sometimes has a bad connection. I just flashed a new rom which is strange that it's still working. but i dont think anything else can be done
Click to expand...
Click to collapse
After trying everything i figured it was my phone's usb aswell Well i exchanged my phone for that reason, after trying everything possible i had to talk to att and got a new fuze... it wont count as physical damage.
Did you ever encounter issues using it as a Disk drive or external modem? I'll agree with your speculation that there was probably something wrong with your USB-out.
Related
I have a strange problem with a HTC Touch PRO. Here is my problem:
- I insert the USB cable and the phone asks if I want to use mass storage or activesync
-the phone shows a connection on the screen
-The PC is not sensing anything, the activesync is not connected.
I think this problem appeared after I used a wrong usb cable...
Anyone knows anything what to try? or this is a hardware problem?
Did you select ACTIVESYNC?
There are 2 modes this phone can do..
1) Standard ActiveSYNC or
2) AS a MASS STORAGE DEVICE -like a flash drive...
You have to select ActiveSYNC to actually SYNC software/calendar, else it will show up as just another drive to drag/drop files..
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
The problem is likely with your operating system on your pc.
You can try things like, un-installing the HTC usb driver in device manager.
Check your firewall.
- allow activesync for trusted
- I know for ZoneAlarm you have to go to the adapters section and set the ipaddress (a new one is created when your phone is hooked up via USB) to be trusted.
If that doesn't fix issue perhaps its a corrupt install of ActiveSync. Try uninstalling and reinstalling.
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
I've had this happen to me. I've got so many USB to mini-USB cables and they are not all alike.
Sometimes, it would work and sometimes activesync would not recognize it.
CHANGE YOUR CABLE to another. Hopefully, you've labeled the original cable that came with the phone..
(also, look at the mini cable where it plugs into your phone. Make sure there are no loose pins and/or verify that the 'plug' is level.
Try a different USB port
Try unchecking "use advanced network configuration" in Async settings on the phone. Some computers (for various reasons) have a hard time communicating with the phone when it's configured as a network device - unchecking this will often allow Async to find and connect to the phone, at the expense of some other functionality.
coincendentally i am having the same exact issue, it started last night.
i have tried 3 different cords, on all 3 usb ports on my computer. same thing the phone asks what kind of connection i want whether i select disk drive ofr active sync noting happens. whats weird is that the phone is charging when its connected however the computer is not seeing it at all.
i have tried all the recommendations in this thread but nothing is working. anymore help would be greatly apprciated!
Me too I have tryed everything but none is working.
I think that this a hardware problem, and the problem started to happen after i used a non HTC cable, bad quality. I think some kind of controller is dead. So i started to live with that
When I connteced to the PC via USB, my TP also asked me how to connect (AS or as disc). But suddenly it doesn't ask anymore. I had to deactivate "advanced network configuration" to conntect to AS.
The checkbox "ask each time USB connects" is activated.
What can I do that the phone asks again when I connect it?
Thx.
I have the same thing going on... suddenly a few days ago my fuze only charges when I plug it in the desktop with a usb cable... I re-flashed and it worked about halfway through a sync and then started again... I've tried different cables... uninstalled all of the usb drivers, and reinstalled then updated them... Disconnected the power supply... tried every setting on my phone, and in windows.... I've even uninstalled the last batch of windows updates that came out last week... nothing seems to work...
really simple solution.
decheck advanced network config. plug in cable wait till you see usb connected. a small box. after that choose for example activesync
internet share
This happened to me last night and I figured out that after you toggle your internet sharing you can sync up again. Idk why it works out like that but it worked for me.
This sound reasonable, because the last thing I did before was selecting the "internet sharing" option in the menu when you connect to USB.
But what do you mean with "toggle your internet sharing"? Can you please describe it.
Thx.
try this
okay - first see if you're getting an active connection with your pc , not from the network connections window, but by running mymobiler. I was getting a connection through mymobiler, but active sync wasn't recognizing the device. If mymobiler works, Call your phone. it will drop your connection with mymobiler when you answer the call. then hang up the phone call. (all the while leaving your cable plugged into your phone. When the call has been disconnected your activesync will recognize the connection and sync up again. I don't know why this works, but I've been able to duplicate the results several times.
Same htc ****+ wm. Bought an iphone 3g. Everything must be tuned in windows mobile! It doesn't work how it should!
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Reinstall Mobile Device Manager!
modulusman said:
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Click to expand...
Click to collapse
I've experienced this issue multiple times, as I use my TP to sync with many stations. The solution is way more simple than you think and it has nothing to do with cables!.
You probably use Win Vista so all you need is to uninstall "Windows Mobile Device Center", restart the PC and install a fresh copy from MS site.
http://www.microsoft.com/downloads/details.aspx?FamilyID=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=en
If you're on XP, do the same with the Active sync solution for XP.
Good luck!
yeah this happens to me every now and then. the advanced network configuration option really helps, but sometimes i just need to plugin/unplug the usb cable from teh phone/cable or cable/computer a couple more timesbefore it picks it up...
goodluck!
So I got my shiny new LG Incite at Best Buy yesterday. I knew I was getting it a while ago, so I downloaded a bunch of games and apps to load it up with as soon as possible. I get home from the store, play around with it and let it charge for a while, then I try to connect it to my computer (After installing ActiveSync 4.5 from the included disk, as well as both of the USB drivers on the disk). Windows comes up with that "found new hardware" stuff and asks where to look for the driver to install. I tell it to look on the CD, as well as the directories where the USB drivers from the disk were installed. It looks like it's working at first, but then I get this error:
(Error: "The data is invalid.")
Then it gives me the message balloon about how there was an error during installation and my new hardware may not work properly, etc. Now when I go to Device Manager, a number of things showed up with that little yellow exclamation point that I'm pretty sure were not there before, but I could be wrong:
- IEEE 1394 Bus host controllers: VIA OHCI Compliant IEEE 1394 Host Controller
- Network Adapters: Unknown device, WAN miniport (L2TP), WAN miniport (Network Monitor), and Windows Mobile-based Device
- Ports (COM & LPT): Communications Port (COM1)
So I tried reinstalling the drivers from a link I found in a thread on these boards (after clicking uninstall for "Windows Mobile-based Device" and having it tell me that the device is necessary to boot up the computer), but the same thing keeps happening. I also tried having ActiveSync scan for devices, but it never finds anything (Just says that USB is "available").
Please help, I really want to start putting pictures, music, and all that good stuff on my brand new phone
(btw, I'm pretty sure the problem is with the software/drivers on the computer, because when I plug in the USB cable the phone starts to charge. Other than that, nothing happens on the phone.)
If at all possible, I would try using the phone with another computer. For quite some time I was only able to sync data with my laptop and not my desktop, so I knew it was a software issue and not the phone itself.
would say it's down to
dead activesync install and no uninstalling it is not enough one have
to remove all traces of it in registry too
and it could also be an issue with usb drviers for the motherboard
chad.pflughaupt said:
If at all possible, I would try using the phone with another computer. For quite some time I was only able to sync data with my laptop and not my desktop, so I knew it was a software issue and not the phone itself.
Click to expand...
Click to collapse
Well, I'm not going to have another computer until September at least, so I really want to get it working on this computer, but I guess I could test it out on a friend's pc to see if my computer is the problem.
Rudegar said:
would say it's down to
dead activesync install and no uninstalling it is not enough one have
to remove all traces of it in registry too
and it could also be an issue with usb drviers for the motherboard
Click to expand...
Click to collapse
Know of any links or tutorials that would tell me all of the registry entries I'd have to remove?
(Sorry for the double post, but no one was replying...)
So I found my bluetooth adapter for my PC, and after I installed the proper software I could connect to my phone no problem. After that, I just used the bluetooth adapter's software to transfer files to my phone via FTP. (ActiveSync still just sat there, even when I set my phone to sync with bluetooth instead of USB, and I allowed wireless connections in ActiveSync)
So I'm glad I can finally transfer files, but I still want to get USB working. No one has any ideas at all?
(Triple post... sorry)
Ok, something happened to the bluetooth drivers and software now. I turned my computer off for the night after using bluetooth to transfer files to my phone, but when I turned on my pc today and clicked the shortcut to start the bluetooth software, I got a message saying that the program the shortcut was linking to no longer existed. Sure enough, the folder was gone from my Program Files directory. Now, every time I try to reinstall it, I get an error 183 that installation was interrupted.
So now I'm back to having no means of transferring files to my phone.
Please, any suggestions at all will be helpful to me at this point. I'm at my wits end!
Any progress on this?
I have a similar problem. I think usb sync worked on my laptop at one point, but hasn't for at least a week.
I was able to fix the problem at least temporarily by disconnecting the device, deleting it from ActiveSync and reconnecting. ActiveSync happily added it back and resynced everything. Now I can install the new Xcite ROM.
Still nothing...
Now my computer doesn't do anything at all when I plug my phone in, not even make a noise or ask about drivers. My phone, however, still recognizes that it's plugged in.
At least I got bluetooth working again, but still, USB would be nice.
It's hard to believe that out of every member on this forum, no one has even the slightest idea of where to start...
Menu - settings - connections - USB to PC.
Uncheck Enable advanced ...
OK TO ALL AND READY
Ok. So, I go to put some new music on my phone...and when I connect via USB to my laptop it says "USB Device Not Recognized"...I click on that bubble and it says "Windows has stopped this device because it has reported problems". Bollocks.
The device is rooted and I am running TheShadowMan's KB5 DeOdexed custom ROM.
I tried three other PC's loaded with the right drivers. Deleted all the drivers and re-downloaded. Tried a different Micro-USB cable. Tried different settings in the phone. Got desperate. Tried Factory Reset. Tried Deleting all user data.
None of that crap worked.
I would just go back to stock...but since my PC isn't recognizing the phone at all...I have no way to do that. I'm almost positive it's the ROM (Or at least...it's the last thing on the list before faulty unit and sending it back in)...but I don't know how to fix that without being able to connect to a PC.
Anyone else run into this problem? Let's fix it together! YAY!
Thanks.
try a restore to your computer to an earlier date? worth a shot. I think theres a program that transfers wirelessly, you can try that. I use adb wireless from the market to run commands.
fknfocused said:
try a restore to your computer to an earlier date? worth a shot. I think theres a program that transfers wirelessly, you can try that. I use adb wireless from the market to run commands.
Click to expand...
Click to collapse
I'm 99% positive that it isn't my computer...it's obviously the phone.
I'll try the transferring info wirelessly thing...but it will be a temporary fix at best.
So...ended up talking to T-mo and doing an exchange. Still no clue what happened and they didn't really know either.
New symptom, however...
It only turns back on if the Micro-USB cord is plugged in...weird.
Anyways...feel free to leave a comment anyways...I still have the handset for 10 days and would love to try an solve the problem in case anyone else has the same problem.
Did you enable the USB debugging before? If you did, disable it and you can connect with you PC/laptop again.
Yeah, that was the first thing I tried.
I'll try and make this short. Phone charges fine on comp. or charger. Phone works some what fine. Bluetooth seems to be getting quieter and quieter, but thats not the main issue. WMDC isnt working. I uninstalled it and restarted, I downloaded a newer version, I even tried about 5 cables and still the computer isnt even seeing any device what so ever. I was going to task 29 and reflash but now I'm affraid if the phones not even being recognized. Is there some setting or something that happened to of gotten changed that block my phone other than the obvious -virus protection.
Using windows 7. Any help would be appreciated. Thank you.
Try a different usb port. I have had issues where the port I normally use for charging/syncing refuses to recognize my phone. I just use a different port and everything works fine. Even the first port starts working again. Windows 7 does seem to reinstall drivers again when I use switch ports, so patience is required.
Tried many different ports. Can't do a hard reset because : 1- I have some info and text that needs to be sync'd and : 2 my end button doesn't work anymore. Actually it was sticking so I kinda disconnected it. I would try to do a reflash from a SD card but like I said, I have stuff that I need sync'd and I'm not really sure if the phone just isnt going bad or software. I guess either way it wouldn't matter. Would like to learn how to sync with wifi.
I believe there is a wifi-sync method/program, but am not aware of the specifics. You could save your information to your sd card and simply use a usb reader to transfer the information that way. Or you can use the blutooth explorer on the phone to transfer to another blutooth device. Or I believe Google has a sync service so you can sync you information to your computers anytime and anywhere.
You can remap the "end" function to another key.
Your phone's usb port could have a cracked connection as mine disconnects while synced if I move the phone too much.
WMDC does not recognize the Mobile Device "MSW Vista and Later OS"
Try this procedure(s);
Settings, All Settings, Connections, USB Connections, clear the "Fast File Transfer" check mark under the Active Sync option. Restart the device and before connecting to the PC Double check to see if the the fast file transfer is still clear. then go ahead and try to see if your PC sees your device. Good Luck.
"ALEXANDER OF PERSIA"
i have a gt s5830(galaxy ace)(android 2.2.1)
but every time i want to connect my phone to pc(windows 7)
a pop up came out and says unknown device
even i have install kies..the problem is still not solved
i tried search for solution online but nothing work out
i've tried formatting sd card
i've tried reboot phone
and i've tried factory reset
but nothing happen..
how do i solve this problem?
For me that Kies has actually caused more harm than good you could try just using the drivers alone. You can get them from here
I also remember several lengthy threads on this issue over on Android Forums, several of them turned out to be hardware issue where the pins had become bent in the USB port.
Check to make sure that the pins are not bent or socket is not damaged.
Make sure that you are using a quality USB cable to connect (Blackberry is the one usually recommended in most forums).
Try different USB ports on your PC.
There is also a program similar to Kies MyPhoneExplorer you can try and see if that works
Hope that helps