[Q] Phone connects to PC but can't see any files - Verizon Samsung Galaxy S III

So here is a very interesting question. Or problem perhaps more so. I have the VZ GS3 with the newest PA build 9-17-12 and when I connect my phone to the computer to use it as a mass storage device, I can see the directories, but there are no files shown inside. Also there are many many unnamed directories that show up as well on the SD card portion of the Device. It also seems to show it as a "Portable Media Device" perhaps anyone has some ideas about this one?
Just an FYI, I had this problem on several computers I've tested Windows 7 and Windows XP. Also I had this issue when it was on Previous Roms, ir does not seem to be specific to the PA build I'm on now.

Are you using the original USB cable that came with the phone? I had similar issues using a different cable that I had laying around but as soon as I used the cable that came with the phone all issues were fixed.

Honestly, I didn't even think about that. I'll try that as soon as I get home. (At work now). Thanks very much for the advice.

Related

USB file transfer failures and Gallery bug, anyone else ?

In addition to the problems many of you are having with reboots and ringtones, I was wondering if the other problems I'm having are common and documented or whether I ought to exchange my handset for another one.
A few days ago I noticed that many of my thumbnails in the gallery pointed to the incorrect image. That is to say that a thumbnail of one photo, when clicked, opened a different photo than the one in the thumbnail. Has anyone else experienced this or issues with other pointers ?
The second issue that I'm having is spontaneous disruption of the USB connection. I tried to copy a 1.5gb file from my phone to my pc (running Win7). No more than fifteen seconds in, the USB connection is closed or lost and the file transfer halts. I had the same issue copying a much smaller (about 100mb) folder. I then turned off the phone, removed the battery, and replaced it after a few minutes. I tried to transfer the 1.5gb file and, again, the USB connection terminated. I re enabled the USB connection and sucessfully transfered several 100-200mb folders. Odd.
So should I exchange my phone or are many of you seeing these issues ?
not seeing any of these issues on my NS, not even the random reboot.
The gallery bug you described is mentioned here in at least one other thread, so it's a "known" issue in my opinion.
Your the first I've read of any USB data transfer issues, though.
Thanks, distortedloop.
Now that I think of it, the PC that I was attempting to perform the file transfer with is built with a really cheap case and PSU; its quite possible that the front USB port I had the phone plugged into was intermittently delivering insufficient power and causing the phone to dismount the sdcard/end the usb connection. I'm going to try transferring the file to some other PCs to verify.
EDIT: Confirmed, the file transfers fine on my work machines.
I've been experiencing the same usb transfer issue lately, but I think it's more of a software issue.
Sent from my Nexus S
princeasi said:
I've been experiencing the same usb transfer issue lately, but I think it's more of a software issue.
Sent from my Nexus S
Click to expand...
Click to collapse
Have you tried it on another machine or, if you don't have one available, even just tried it from a back port ?
USB ports are definitely not all created equally. On my Mac laptop, one port provides more voltage than the other. Definitely worth trying on a different port on whatever machine you use.
So do you guys think these bugs are at all hardware related; would returning the handset for another one make me less likely to experience these issues, or are the issues affecting all users regardless of hardware ? Its getting near the deadline for returning/exchanging the phone...
the gallery bug is getting annoying, i also get data unknown when i try to use the scroll on bottom of the screen

[Q] Problems with my new Infuse

Hello I just got the Infuse from AT&T and while I am liking the phone there are 2 major issues I am having and 1 minor one that I can not seem to find a fix for.
First when I try to use GPS the phone can see 11 satilites but it refuses to use any of them and will not allow me to use the navigator or any other GPS tools. I have installed GPS Test and GPS Status and both apps show the same thing 11 satilites visible, 0 in use.
Next when I connect the Infuse to my PC (Windows 7 64 bit) and start up the Mass Storage thing but my computer never sees the device. I do not have the pop up to view files and when when I go into my computer no new drives or devices are listed.
Lastly I keep setting a live wallpaper as my wallpaper but every few hours it resets back to the factory original background. How can I get the wallpaper to stop resetting?
I like this phone but these are pretty major issues that will force me to return this device if they can not be resolved...
GPS - How long did you wait? Are you on stock Froyo or one of the Gingerbread builds? GB provides major GPS lock time improvements, but has its own issues.
Win7 USB mounting - no clue. Works fine for me in Linux. (Except when running Cyanogenmod 7, but that's a known issue with our CM7 builds. I just used ADB for file transfers there.)
Live wallpapers resetting - No clue, I hate live wallpapers. My static wallpaper has always been fine. Sometimes if the launcher takes too long to init it will flake out though - if you're on a bone stock ROM (e.g. you haven't flashed an alternate kernel or an alternate full ROM), this might be another symptom of RFS being a horrible filesystem. ext4 conversion is called Voodoo Lagfix for a reason...
I have waited upwards of 10-15 minutes for the GPS to fix. I just had it fix when I was driving but it was all over the place, showed me driving down the middle of a river 100 feet away from where I really was for most of the time...
I have a stock ROM. I just picked the phone up on Monday night so I haven't had it long enough to do too much with it yet and I can't root it since I only bought it because I needed a new phone for my vacation this weekend and the GS2 isn't out yet. I will be returning this as soon as the GS2 hits shelves this month since it will be before my 30 day return window is up but I would like a phone with working GPS and the ablity to copy my files and put movies on it for that month... sigh I might just have to swap it at the store tonight.
As far as the Mass Storage problem some people are saying I need the drivers some people say I don't need them. I do not have them so I will download them and give that a try. Do I get them from Samsung or AT&T?
Typically live walpapers only revert when the battery is low.. its either 15 or 20%
The drivers seem to fix the not detected issue. They can be found in a number of places including here on xda. Search your model # drivers
Keep in mind that can also be a cable issue...or a usb port issue.
Are you using the samsung cable? Did you try other ports?
For gps...open gps test and hot menu.tools.manage and clear agps state
Then memu.toold.manage and download and see if that helps
There are some other tips here on xda that help as well, i dont have the links handy
Sent from my GT-I9000 using XDA App
Drivers shouldn't affect basic USB storage, only Kies and ADB connections.
If USB Mass Storage doesn't work it might be a problem with the PC. I know one port on my laptop HATES my Infuse. Constant USB disconnects.
Entropy512 said:
Drivers shouldn't affect basic USB storage, only Kies and ADB connections.
If USB Mass Storage doesn't work it might be a problem with the PC. I know one port on my laptop HATES my Infuse. Constant USB disconnects.
Click to expand...
Click to collapse
Same here...
Drivers shouldnt affect it...but I could swear I have read two posts that after installing them the issue was mysteriously resolved
Sent from my GT-I9000 using XDA App
Ok so the problem with the USB Mass storage is definitely a driver issue. I connected the USB cable to 3 PC's 2 of which were nearly identical Dell laptops all 3 had Windows 7 64bit OS. On the desktop and one laptop the device was not discovered and nothing happened. On the second laptop windows installed some drivers automatically upon connecting and the device was discovered without any issue. I then downloaded and installed Kies on the other laptop to get the Samsung drivers and after doing that windows immediately saw the device and again installed some drivers and I have had no problems connecting since. So it looks like the confusion over whether or not the divers are required is due to some builds of windows 7 64bit come with the required drivers pre-installed and some do not.
I have tried clearing/downloading new agps data 3 times but it still does not connect to the satilites it sees. I am at a loss there... it may just be a faulty device, I have read some early builds have GPS issues.
efarley said:
Ok so the problem with the USB Mass storage is definitely a driver issue. I connected the USB cable to 3 PC's 2 of which were nearly identical Dell laptops all 3 had Windows 7 64bit OS. On the desktop and one laptop the device was not discovered and nothing happened. On the second laptop windows installed some drivers automatically upon connecting and the device was discovered without any issue. I then downloaded and installed Kies on the other laptop to get the Samsung drivers and after doing that windows immediately saw the device and again installed some drivers and I have had no problems connecting since. So it looks like the confusion over whether or not the divers are required is due to some builds of windows 7 64bit come with the required drivers pre-installed and some do not.
I have tried clearing/downloading new agps data 3 times but it still does not connect to the satilites it sees. I am at a loss there... it may just be a faulty device, I have read some early builds have GPS issues.
Click to expand...
Click to collapse
If you needed to install drivers, for some reason the device never properly entered USB Mass Storage mode (Maybe it went into MTP mode instead?), or Windows decided not to enable the Mass Storage component because it couldn't find drivers for something else.
Proper USB Mass Storage never requires a driver under any OS since Windows 98SE.
efarley said:
Hello I just got the Infuse from AT&T and while I am liking the phone there are 2 major issues I am having and 1 minor one that I can not seem to find a fix for.
First when I try to use GPS the phone can see 11 satilites but it refuses to use any of them and will not allow me to use the navigator or any other GPS tools. I have installed GPS Test and GPS Status and both apps show the same thing 11 satilites visible, 0 in use.
Next when I connect the Infuse to my PC (Windows 7 64 bit) and start up the Mass Storage thing but my computer never sees the device. I do not have the pop up to view files and when when I go into my computer no new drives or devices are listed.
Lastly I keep setting a live wallpaper as my wallpaper but every few hours it resets back to the factory original background. How can I get the wallpaper to stop resetting?
I like this phone but these are pretty major issues that will force me to return this device if they can not be resolved...
Click to expand...
Click to collapse
GPS: Root your phone and use fasterfix. My GPS locks on in seconds.
Mass Storage: I have no idea, mine works fine. I have W7 64bit too.
Maybe you got a lemon...because I would definitely say this is not representative of how nice a phone this one is.
I had the live wallpaper issue when I first got my phone. Turns out you have to move the live wallpapers from the sdcard to the phone to get them to stick.
From XDA App on Infused v2.1.0 OCed to 1.6 GHz

Windows 10 not finding nexus 5

I have not been able to connect the phone since the windows 10 upgrade.It never finds the devise?
Has anyone else seen this and if so is there a fix ?
Thanks
I actually did have some issues initially. I believe i went in and disabled, then reenabled MTP mode on the N5 while it was plugged into the computer, at which point it was able to see the phone and files correctly. This was while the phone was running the latest official stock. As a side note, I've since put the 3rd developer preview of 6.0 on, and had no troubles at all with Windows seeing the files. I have heard that 10 is still having issues with certain portable memory systems (for example, Nikon camera's aren't functioning correctly; they show up, but have no files listed at all when plugged in via a usb cable). I've only heard of microsoft saying that they are "aware of the problem" thus far.

Oneplus One is not recognised at all by Windows 10

I've been having this problem for a long time, can't remember how much exactly. No matter what I've tried, I haven't managed to get my computer recognize my opo. I am still running Cyanogen 13.0, as it was the latest OTA update I got.
When I connect it via usb, absolutely nothing happens (I've also tried two cables). I have the device manager open and it doesn't even flash as it used when I had similar problems, which means that the device is not recognized at all. Therefore, I cannot find/update/remove the drivers anyhow.
Developer options on my phone have a bunch of things but none seems relevant, apart from open/close Android debugging (adb) and select USB Configuration (Charging/MTP/PTP etc). I've tried several options, nothing seems to change.
I've also installed some Windows MTP drivers (see here) which were supposedly solving the issue caused by a Windows 10 update, but no luck (which could have been the issue, but can't be sure-I can't remember the last time I was able to browse my phone's memory).
Any ideas?
tony.crete said:
I've been having this problem for a long time, can't remember how much exactly. No matter what I've tried, I haven't managed to get my computer recognize my opo. I am still running Cyanogen 13.0, as it was the latest OTA update I got.
When I connect it via usb, absolutely nothing happens (I've also tried two cables). I have the device manager open and it doesn't even flash as it used when I had similar problems, which means that the device is not recognized at all. Therefore, I cannot find/update/remove the drivers anyhow.
Developer options on my phone have a bunch of things but none seems relevant, apart from open/close Android debugging (adb) and select USB Configuration (Charging/MTP/PTP etc). I've tried several options, nothing seems to change.
I've also installed some Windows MTP drivers (see here) which were supposedly solving the issue caused by a Windows 10 update, but no luck (which could have been the issue, but can't be sure-I can't remember the last time I was able to browse my phone's memory).
Any ideas?
Click to expand...
Click to collapse
If win10 causing that much issues,why don't dual boot win7 alongside?
Edit- I personally use Win8.1 Pro and it works fine without any issues.
I've been running Windows 10 insider builds for a while and run Into the same issue at some point, I'm not sure on which build you are currently on, I've reported that on the insider HUB but got no reply. I found a "solution" which is selecting PTP in the options and the phone will be mounted as a media device and you'll be able to access DCMI folder and pass files. It doesnt mount always, but you need to try some extra times.
Another workaround is to use an USB drive and the use an OTG cable.
Apparently, it was just the cables' fault. I didn't figure it out immediately, as I had two faulty cables instead of one, but after all I came over a working one and the opo was recognized and mounted as usual.
Thanks anyway
tony.crete said:
Apparently, it was just the cables' fault. I didn't figure it out immediately, as I had two faulty cables instead of one, but after all I came over a working one and the opo was recognized and mounted as usual.
Thanks anyway
Click to expand...
Click to collapse
Cheers!
tony.crete said:
Apparently, it was just the cables' fault. I didn't figure it out immediately, as I had two faulty cables instead of one, but after all I came over a working one and the opo was recognized and mounted as usual.
Thanks anyway
Click to expand...
Click to collapse
I wish I had the same issue ?

USB file access from Windows 10

I'm posting cuz I've literally spent hours and hours searching, trying things, etc, and am stuck. I have several PQs with various CM/LineageOS ROMs. It is not a ROM issue because if I plug via USB into my desktop pc running win 10, they all work as I want. Presumably, it's a driver issue or something related to my specific laptop - I recently bought an old used laptop, originally shipped with win7. After purchase I immediately removed all partitions and installed win10 from disc (fyi, you can d/l win10 iso from microsoft and use win7 oem key to legally install fresh win10, even now the free upgrade stuff is over - that surprised me).
I cannot, no matter what I do, get file access via usb to my phone. I've tried lotsa things. I don't remember if/what I had to do to make my win10 desktop see them - maybe it was automatic, i dont remember, if it wasnt, I easily downloaded/installed what was necessary - but nothing I've tried makes my win10 laptop load the drivers, although it does detect something when I plug it in, and something else when I select MTP on the phone (vs charge). But just exclamation points in device manager and nothing in explorer. Among other things, I've tried MotorolaDeviceManager_2.5.4
It's especially annoying as I have a video on my phone I wanted to send out tonite and can't, spent another couple hours trying. Bluetooth works fine for pictures but freezes at 10% for video, no idea why. But I'd much rather just use a cable than figure out any wireless BS.
Incase it's something specific to this laptop and someone is curious, it's a Sony VPCF115FM. That 'base system device' and "unknown device" are always "!", MTP with "!" only appears when phone plugged in.
Yea definitely a driver issue. When you plug the PQ into your desktop (which seems to work) what shows up in device manager?
Have you tried to right click on the devices with yellow exclamation points and update the driver from Windows update?
I never followed up on this, but still haven't found a solution, and kinda forgot about it. It does work in PTP mode. And works for a newer Moto (Lenovo) phone on this laptop. Yes, I tried the windows 10 device manager update auto search thing (in fact, just tried it again minutes ago before I read this). I'm about to wipe and install fresh as this phone is running crazy slow lately and wanted to copy everything off before I wipe which is what reminded me of this issue - funny thing is that a google search of this problem ("mtp driver motorola photon q windows 10") found this thread as the third search result and I completely forgot I posted it. I vaguely recall I read your reply but was waiting to see if anyone else responded and then just forgot to follow up when it wasn't on my new list...
PROBLEM SOLVED! It happened in TWRP too and sideload was failing (for another reason) but made me try to figure out MTP again.
Found solution here for anyone with similar issue:
https://answers.microsoft.com/en-us...0-solved/d2226a54-65db-41ba-9398-a12196cc279c
Gotta update driver and manually select "MTP USB" from list of devices, in my case I found it under portable devices.

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