Is anyone else having problems with voicemail setup on they captivates? Every time I try to check my voicemail I get a message about where the mailbox number, I enter my phone number and or says thee is no mailbox with that number. Also when my wife tries to call it just says that I'm not available and when I reject the call it does busy. Does any else have this issue?
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Go take it to the AT&T store or call them, they forgot to move your voicemail over to the new device. Same thing happened to me.
1) thats not the first time ATT's goofed a VM access #.
2) Consider having your VM swapped to Google Voice, and using it only for VM, you'll still get most of the features plus text conversion and recording via the Voice app and website.
Use Google Voice instead. It is so much better anyway.
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You do not have the proper phone number for your voicemail. This happens to me when I transfer phones around since I always forget to put the proper number on my sim card
dirtblade said:
Use Google Voice instead. It is so much better anyway.
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Worthless post here
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If you came from a device with visual voicemail, you'll have to call customer care to get it switched back to basic voicemail.
Well, that, or use Google Voice.
Just a heads up. When I upgraded to cm6 or Froyo 2.2 my Aria lost its ability to dial voice mail by pressing # 1. I had to call att customer service to get my special number and enter it under the call settings. No big deal but if you write it down ahead of time it will save you a phone call. BTW, I confessed to the att customer service person that I had upgraded to 2.2. Actually she kinda hinted that she knew what was up. I then asked here about any other issues and she said that this was the only one that they have been hearing about.
Also, if you are using vonage you will not be able to listen to your voice mails on the phone. For some reason the .wav file format is not supported properly on 2.2.
You can also enter your own phone number, and that works too
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anika200 said:
Just a heads up. When I upgraded to cm6 or Froyo 2.2 my Aria lost its ability to dial voice mail by pressing # 1. I had to call att customer service to get my special number and enter it under the call settings. No big deal but if you write it down ahead of time it will save you a phone call. BTW, I confessed to the att customer service person that I had upgraded to 2.2. Actually she kinda hinted that she knew what was up. I then asked here about any other issues and she said that this was the only one that they have been hearing about.
Also, if you are using vonage you will not be able to listen to your voice mails on the phone. For some reason the .wav file format is not supported properly on 2.2.
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Just a heads up this is going to be moved really quick, and I would also suggest using Google voice instead
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aheh wrong topic, sorry. I was wondering if Google voice would work good. I will try it out.
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You can also enter your own phone number, and that works too
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In using that method do you need to enter a password?
anika200 said:
aheh wrong topic, sorry. I was wondering if Google voice would work good. I will try it out.
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i like it alot, its simple to use because it is a visual voice mail and it also takes advantage of the voice to text so you can read your voicemails instead
this item will also prevent using TiKL over a mobile connection until you enter your phone number... which i did manually, and then all was well...
anika200 said:
In using that method do you need to enter a password?
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I didn't have to.
After installing 2.2, if you find yourself without the ability to access your Voicemail by holding down the 1 key on the Phone, then do the following
Go to Menu > Settings > Call settings > Call forwarding (at the very bottom)
You will see a phone number listed 3 times on this page. This is your voicemail access number. Write it down (including the +1 in front).
Go back to Call settings and select Voicemail settings (near the top) and set the voicemail number to the number you wrote down. Don't forget the leading "+1".
That's what I did and it works normally now, and I didn't have to call AT&T support or anything to find the number.
So I got my wife a new HTC One S to replace her HD2 which she had cracked the screen (Worked fine, but good excuse to get a look at a new phone). Everything set up fine, and is working well, but I can't seem to set up Google Voice for VM. Visual VM works (from TMO) but I use and love Google voice on my phone, as it sends you texts with the transcribed message.
If anyone can shed some light on this, every time I change it from my carrier to Google voice on the settings menu (Settings | Calls I think) it gives me an error and stays set to my carrier. Anyone have any ideas.
I have not rooted this phone yet, and as it is the wife's wasn't planning on it, but would like to get Google voice working for voicemail if at all possible. \
Any thoughts/ideas?? I am hoping someone here may know a work around or fix for this...
I also have the same problem. Normally I'd just install a new ROM without the bloatware, but it doesn't appear any are all that stable yet. Will rooting the phone allow you to uninstall stuff like TMobile's apps without having to put on a new ROM?
Anyway, I'm also curious about using Google's Voice.
It is the only issue I have left. I have been doing some research, calling t-mobile and turning off their VM may fix it, but I haven't had to do that on any other phone, so it is my last resort. Hoping someone else here has solved this, or done what I suggested, and validated it as a fix. If all else fails, by the end of the weekend, I will try that approach. Just seems odd that it is locked.
I have also tried *004*[google number here]# with an mmi code error, and **004*[google number here]# which did register, but then reverted just as quickly, when I went to settings|calls to review [I saw it show Google voicemail, only to change instantly back to My carrier]
My GV is still active on my phone from my Sensation and the only thing I did was a Titanium Restore of the GV app. I went into my settings on the One S and it says My Carrier but I just had someone test it and it came through just fine through GV. I would go into your settings in GV on the computer and make sure your phone is set up for VM in there and if it still doesn't work set it up on the old phone and just restore the app if you're rooted.
Good luck!
Jason Syn said:
My GV is still active on my phone from my Sensation and the only thing I did was a Titanium Restore of the GV app. I went into my settings on the One S and it says My Carrier but I just had someone test it and it came through just fine through GV. I would go into your settings in GV on the computer and make sure your phone is set up for VM in there and if it still doesn't work set it up on the old phone and just restore the app if you're rooted.
Good luck!
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To avoid issues, I want to avoid rooting. It's the Wife's phone, and if I do anything to it, and she has a problem, I get blamed, even though we all know rooting isn't necessarily bad, and if she has a problem, it is probably the user, not the phone At the end of the day, I will root it if that is the only way to fix this, but I would think a Google phone should support GV out of the box, especially such an integrated feature within ICS. There must be some solution... although it is increasingly looking like I will have to call t-mobile, and remove Visual VM, to get GV to work... Just hoping to avoid that if possible too, as stated before, never had to do that, and always like a backup...
Hoping someone else has solved this and can share their solution. And before anyone asks, it is not a pre-paid plan, which I know has issues...
Found this on another forum, not sure if I can post the link, and it is too late for me to give it a try, but here is the other post, for anyone who wants to give it a shot. Having posted this, there still must be a way to do this without calling t-mobile...
So here's the scoop. Apparently, HTC has disabled the ability to change the voicemail carrier from the device itself. Probably some ploy to get users to use some other service or app. F That. I buy Android phones for a REASON. Anyways...
Here's the fix. Call T-Mobile support. Explain that you need to have the number changed on THEIR end. Just read them the Google Voice number over the phone and have them test it. And voilà! Hope this helps!
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Changing it on the phone didn't work right away for me but it did work a day or two later when I tried it again.
The *004* code worked for me, but you have to be off wifi calling to use it.
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My phone says that I am still using my carrier's VM service, but so far, GV has been doing its work.
Called TMobile, they hard coded the number in on there end, all is now good.
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nygmam said:
Called TMobile, they hard coded the number in on there end, all is now good.
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Which number did you ask them to hardcode? and in place of what?
Thnx
I think you can set this from the Google Voice web page. I have the same problem as you've described, and that's what I did. Works like a champ.
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KT said:
Which number did you ask them to hardcode? and in place of what?
Thnx
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I had them code my Wife's Google Voice number as the conditional forwarding number (which is actuallt the Voice Mail number on the phone), and haven't had any issues since. If you don't know your number, it should show up on your GV homepage. Once you do that, everything works as it should.
nygmam said:
I had them code my Wife's Google Voice number as the conditional forwarding number (which is actuallt the Voice Mail number on the phone), and haven't had any issues since. If you don't know your number, it should show up on your GV homepage. Once you do that, everything works as it should.
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Thanks.. Will try and see what happens
jmacdonald19 said:
I think you can set this from the Google Voice web page. I have the same problem as you've described, and that's what I did. Works like a champ.
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Worked for me thanks
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jmcdonald58 said:
Worked for me thanks
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Thanks for the thread got my gfs GV working thru GV Web page
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jmcdonald58 said:
Thanks for the thread got my gfs GV working thru GV Web page
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How did you manage to do this via the Google Voice webpage bro? Couldya walk me through the steps pls..
I deactivated and then re-activated my cell number under Settings -> Phone but it still shows "My Carrier" as the VM provider :/
That's when you have to call T-Mobile and have them hard code your GV number
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KT said:
How did you manage to do this via the Google Voice webpage bro? Couldya walk me through the steps pls..
I deactivated and then re-activated my cell number under Settings -> Phone but it still shows "My Carrier" as the VM provider :/
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It still shows my carrier as the voice mail carrier but I am getting them through GV will check today when I get home but it was working both recorded messages and text
I used their online chat and the rep switched my conditional forwarding to my GV number. Phone still says My Carrier, and it actually worked fine before, but did it just on principal...locking this down just to get a few more bucks from their own crap VV app is just wrong.
I did a little googling on this & came up with nothing but call blocking subjects.
So I thought I'd ask the question here.
Has anyone come up with a way for your phone to automatically google search the number of an incoming call (that is not already in your contacts list)?
We've all let an unknown number go to voicemail before calling back, a liitle info while the phone is ringing would speed things up!
Well, kit Kat...it's a start!
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I have a schi535 running 4.2.2, i535vrlf2, 3.4.36 cyanogenmod-g5f6a2e7. I am not having success with phone, voicemail and address apps. I would like to keep these all very simple and prevent boot dialing or call sticks. E.g. I dialed a fax handshake by mistake and couldn't hang up without pulling the battery. The address list wants to dial a call as soon as a name is selects; another wants a picture of everyone..
I'm really not understanding what you're saying here. You're saying the phone app isn't working right?
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