Lower latch phone housing replacement - Desire HD Accessories

Hello XDA,
after possessing my beloved Desire HD for a little more than 3 days, I almost broke the lower phone housing latch that gives acces to the SIM-card and the Micro SD memory card.
Pics:
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I gave HTC Netherlands a call only to hear the lady say that the "escalation" department was really busy. She didn't know whether I will get sent a new latch or not, nor when I receive an e-mail regarding this issue.
Do you guys have any idea when we will be able to order seperate phone housing parts? I am sure many people will either damage or lose the lower or side latch when the availability of this phone gets better.

There are now two reported cases of broken (lower/side) latches, including mine. Other case reported on a Dutch board regarding the Desire HD.

These plastic covers are poor for a flagship phone. HTC really should have made them from metal. Mine doesn't quiet close fully, and i can see inside the phone through the small gap.
I hope some third party company sees a market for metal ones and makes them.

i got a phone today with a different fault and its being replaced but one thing i did notice, when i unboxed the phone i looked at the sim cover for the gap that had been reported and it wasn't there.Yet as soon as i removed the sim cover then tried to put it back on the gap was there no matter how i tried to fit it and the middle part of the sim cover wasnt flush with the rest of the device it was slighty raised.
may be people getting phones on monday could check this out, also think this thread will get more replies if moved to the general section

combat goofwing said:
middle part of the sim cover wasnt flush with the rest of the device it was slighty raised.
Click to expand...
Click to collapse
I had the same issue too but after removing and fiddling a bit it's now flush. You just have to make sure the notches along the top edge line up correclty with the case.
I do hope someone makes a 3rd party cover which fits better and feels more secure. I'm too scared to grip the phone as tight as I'd like around the bottom for fear of the cover popping off
A 3rd part covers for the battery and sim card covers would be nice in cool colours to customise the phone on the outside

Managed to bend mine while trying to get the sim card in. Now it has a little link by the headphone and usb sockets.
It's minor but a replacement would be nice.
Sent from my Desire HD using XDA App

Not a good design. If you break them, the phone will be useless as the plastic cover contains the gsm antenna.
Sent from my Desire HD using Tapatalk

Sim covers are being sent out of Thailand as we speak. I got this info from HTC NL, so I don't know whats up with UK.
Glad to receive my new cover soon .

How do we order a replacement?
Sent from my Desire HD using XDA App

Same here - damaged lower sim card/memory slot cover
Hi,
I partially slid mine into a case - the sim card/memory card cover popped off and looks almost exactly like the damaged one at the beginning of this thread.
Looks like any pinching pressure can cause this damage - and this wasn't a lot, either.
Very annoyed, as otherwise, I think this phone is perfect.

I did the exact same. Straight out of the box, removed the cover to put the sim in and crack, right down it.
Is this something that should be replaced by HTC as a part not fit for purpose or will it be a case of needing to buy a new cover?
I'm gutted as apart from that the phone has been great.

Managed to take a picture...
Managed to take a photo of it. Damage to top is clear, the bevelling inwards around the usb port isn't so clear. Very similar to the original poster's damage.
Damn!

Ditto. I feel like such a prat. I didn't want to go down the whole send it back to t-mobile route so I'be sent a mail to htc in the hope that they can sort something out.
Sent from my Desire HD using XDA App

This is ridiculous, the pics here are identical to how my cover looks too, kinked and cracked!
Anyway Im not sending it back now, but if theres a replacement I'll buy one, even better would be an alloy replacement thats more ridged fit and stronger.

What the hell ??
This is a deal breaker !
Is there anyone here who DIDN'T break the damn thing ?
Those with the broken pieces - Please state your batch, first or second batch of DHD's ?

Silencer23 said:
What the hell ??
This is a deal breaker !
Is there anyone here who DIDN'T break the damn thing ?
Those with the broken pieces - Please state your batch, first or second batch of DHD's ?
Click to expand...
Click to collapse
Mine is fine, it's definitely a tricky removal, but once the SIM card is in, there's really no reason to remove it, except of course if you're swapping SD cards, but as the hunter always says... "softly, softly catch the monkey" or something like that!

Well...
...I'd totally agree with you except my latch cover came off when putting it into a snug case -if you pinch the cover by seams on both sides, you'll see the middle flex upwards.
When I put mine in the case, the pressure was enough to cause the latch to detach and bend, resulting in the damage.
I'm pretty annoyed as otherwise the phone is great so far.

Doktaphex said:
Mine is fine, it's definitely a tricky removal, but once the SIM card is in, there's really no reason to remove it, except of course if you're swapping SD cards, but as the hunter always says... "softly, softly catch the monkey" or something like that!
Click to expand...
Click to collapse
It's not so much about there being a reason to remove it the fact is you should be able to remove it without it splitting in half how ever many time you like. Mine isnt broke but I cant seem to get a snug fit there is a 1mm gap. I mean I have never had a phone which I couldnt take the cover off without it splitting in my life this seems like very poor build quality/design.

My feedback from htc UK so far has been to try and send it back to where I bought it from and get a new unit. Which is less than ideal as I bought it online from t-mobile, so won't be able to pop into store for a direct swap. Also, apparently putting a repair ticket in via htc themselves will void the rest of the warranty.
Sent from my Desire HD using XDA App

authnon said:
My feedback from htc UK so far has been to try and send it back to where I bought it from and get a new unit. Which is less than ideal as I bought it online from t-mobile, so won't be able to pop into store for a direct swap. Also, apparently putting a repair ticket in via htc themselves will void the rest of the warranty.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I've just had the same feedback. They are claiming no one else has had the same issue and they will not replace the cover under warranty.

Related

Otterbox Commuter - phone got run over by a car and survived!

So, long story short...
I was stupid enough to drive off from a parking lot with my phone on top of the roof of the car.
Returned some time later to circle the parking lot, looking for it with no luck. Figured it must have held on through some turns due to the rubber corners, so I left the lot and retraced my route, leading back to a main street. Crawling at 10 mph at 2 o'clock in the morning, I held on to the hope that I would spot it.
Seeing a black object on the side of the road, I pulled over thinking I'd finally found it... only to discover it was someone else's expensive smartphone! As you can see from the pictures below, I think it's a Motorola Droid X with the screen smashed to bits.
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Disheartened, but still not giving up, I kept driving. A couple of blocks down, I saw another black object and stopped in the middle of the road. It was the Otterbox's soft inner case... a few feet away from it I found the naked Inspire, and its battery. As you can imagine, I was already quite happy at this point.. but I couldn't see if the phone worked or not without the battery cover. So I made a u-turn, circled around twice, and found my battery cover as well as the Otterbox's outer shell, which was squished on the sides, with some of them flattened.. obviously run over by a car.
Back in the car, I inspected my phone (no scratches on the screen, some scrapes at the corners and around the lens, but all cosmetic), popped the battery in, and it didn't boot. I realized that I'd put the battery in the wrong way, and tried again. White screen, HTC logo, and CM7 boot! My phone had just survived falling from the roof of my car and being run over by another one.
Moral of the story is.. HTC build quality rocks and the Commuter is an awesome case! If it could do this for my phone, the Defender would pretty much render it indestructible.
PS I salvaged the 16gb microsd card from the Motorola and upgraded my 8gb one! Lmao.
got any pictures of the inspire?
ditto, wanna see how the phone itself fared.
Pheno.menon said:
PS I salvaged the 16gb microsd card from the Motorola and upgraded my 8gb one! Lmao.
Click to expand...
Click to collapse
ROFL dude that's awesome I would've done the same.
Glad to know the Otterbox cases live up to their name!
bigdessert said:
got any pictures of the inspire?
Click to expand...
Click to collapse
timjc said:
ditto, wanna see how the phone itself fared.
Click to expand...
Click to collapse
Damage Report:
As you can see, the scratched areas are the corners and the lens (only the rim, not the glass!).. which are the only areas the Commuter's hard shell doesn't fully cover.
It seems as if the phone had shed the silicone skin before the corner damage occurred, as the skin seems to be unharmed.. that might have prevented some or most of them.
Not bad! Thanks for sharing because I have been considering that case.
Glad to have gotten the same case and I really do like the case personally the first time I put it on. Thanks for sharing your story mate.
Sent from my Desire HD using XDA App
haha awesome, i love the fact that you actually found another misfortunate smartphone first!
That's really g great to see commuters are the best !
I have ordered mine but oos at amazon
Sent from my Desire HD using XDA Premium App
Just got my phone this past Friday and I'm looking into getting accessories for it. Thank you for this post as it helped me decide which case to get now.
It'll be nice if Otter actually have some in stock for people that are looking to buy it.
I think they get new stock every few days. I tried to order a new one the night of the incident with no luck. The next afternoon, they were back in stock and I got my order in.
Sent from a telegraph station somewhere in northern Russia.
Sorry to hear about your accident Pheno.menon but look at the brightside, you have your phone intact with little to no damage.
Wow, good to see the case I bought a week prior to buying my Inspire does its job.
Bite the bullet and buy the Otterbox Commuter everyone, looking at mine now and am more than satisfied by the protection as well & the styling it gives the already beautiful phone.
I'm always in an attempt to keep it that way.
Specs of the case:
I know this is not the streak thread but hey i read them all! I must say the commuter is for real i dropped my streak from over six feet it bounced a couple times then slid on the concrete all i could think was well there went that phone i was sick because some peoples have been broken from way less. Anyway to get to the point no damage at all otterbox commuter a+++++++++++ a must have.
GrandAdmiral said:
It'll be nice if Otter actually have some in stock for people that are looking to buy it.
Click to expand...
Click to collapse
They have them at NewEgg for 19.99
How much bigger does it make your phone? The iphone otter box makes the phone huge.
Riveting tale, chap. The bit with the Droid X was a twist
"I found my pho- ...psych. Just a droid x. Psh"
billymild said:
How much bigger does it make your phone? The iphone otter box makes the phone huge.
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Click to collapse
This thing turns a thin sexi phone into a BEAST. I guess it's all about how you treat your phone... if you're one to drop the phone, yeah, you need this, and it's worth having it turned into a thick beast of a phone for the protection, but if you're careful and not 12 years old, a standard case or no case is just fine.
It never ceases to amaze me that people buy slim\sleek phones, then put a big ol case on it... total waste. If it breaks it breaks. If you're that prone to destroying phones, get insurance. Not worth ruining the aesthetics of the phone.
I'm also baffled as to what would cause a car to run over a phone. I guess the same pool of people as end up on Judge Judy and Jerry Springer.
I think this thread just helped me make my decision on cases!

How was your Costco Xoom Wifi Packaged?

So I just bought the wifi xoom from costco. The lady came out of the warehouse with a box already open. The gelcase was on the bottom of everything in the box. I didn't have a quickstart guide or anything. I don't think my Xoom was used or anything but just wondering if others are experiencing the same? I don't like to be handed an opened box.
I would be sketched out..maybe an employee was eager or thought it was a display model. As long as there I'd no one hairline scratch on that bad boy
Sent from my HTC HD2 using XDA Premium App
yeah I returned my first xoom due to dead pixels and got my new one today, both were open since costco had to manually put that case inside there. No where else gives you the free case.
My box was sealed with two round pieces of tape on either long side and a big piece of white tape with a barcode on the short side
The case was sealed in a bag in the bottom of the box. And the xoom had all paperwork etc. And plastic on the screen.
Mine also has a dead pixel or screen issue in the corner so i have to exchange too Its RIGHT under the "back" button placement, so its really easy to notice in normal use.
OP, seems like someone got fresh with your Xoom before they sold it to you. The least they coulda done is re-sealed it lol. If there's no problems I wouldn't be worried about it (there is a 90 day return/exchange anyways) but I personally woulda asked for a different one if mine was presented like yours was.
Here's the picture of the screen imperfection: (sorry kinda has to be a big picture to see the dot).
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It looks like a pin-point white dot, right under the "back" button placement. It shows when the screen is off as well. I'm assuming the issue is on the glass, but based on the fact that u can see it on the panel under the glass too I cant tell which is causing which. Either way I'm gonna go snag an exchange soon.
My experience was uneventful. Box was sealed with same round tape. We opened it to make sure the case was there and it was there, in a bag. No dead pixels here so far. I think I was the only one waiting for xoom when they opened.
box had clear tape on each side. Inside the Xoom was fully covered with screen protector, and clear wrap on everything else. Insert said enjoy your free accessory under tray. 3 other square documents and the ac adapter was sealed in a bag. The free gel case was sealed in a clear bag with a white bar code sticker.
p2flol said:
yeah I returned my first xoom due to dead pixels and got my new one today, both were open since costco had to manually put that case inside there. No where else gives you the free case.
Click to expand...
Click to collapse
Actually as the guy that took them off the truck, they come sealed. They already have the case in them. We broke the seal on the display, two clear tape circles. Then there is a plastic bag on the outside but it is not sealed.
Sent from my Xoom
I returned my first xoom b/c it had 2 dead pixels, new one has 1 dead in the center. I wonder if I should just deal with it or return it again.. sticks out like a sore thumb while on a white background.
Is this just something I should expect to have?
Ina plastic bag, sealed on both sides with tape. Had some plastic covering on the front and back of the Xoom. A bunch of paperwork, and the case/accessories in seperate bags.
Sent from my Xoom.
Are you guys saying that your boxes were sealed? Both of my defective dead pixel ridden xooms both had their boxes seal broken when I bought it.
p2flol said:
Are you guys saying that your boxes were sealed? Both of my defective dead pixel ridden xooms both had their boxes seal broken when I bought it.
Click to expand...
Click to collapse
Yes the boxes are sealed...or they should have been.
Sent From My Evo
bwcorvus said:
Yes the boxes are sealed...or they should have been.
Sent From My Evo
Click to expand...
Click to collapse
Thanks.. I can't stand dead pixels, I dont know if I'm crazy for wanting to exchange it again over a dead pixel. I hope they don't cut me off.
Don't accept an opened box from them.
Sent from my Xoom.
Mine was opened but the Xoom and all accessories are clearly untouched. I think I'm ok.
Plus I have no dead pixels. Everything working great including GPS. I'm still surprised motorola doesn't advertise STANDALONE GPS on the box. For me it's kind of a deal breaker if I were to get ipad or xoom.
Anyone knows if u buy xoom using amex at costco, do u get just 2 total years of warranty because costco add one year for u out do u get another extra year because amex also adds a year on top of manufacturer warranty for tech products, so makes it 3 total.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Got mine at Costco this last Sunday.
Brought the card up to the counter (first one I think, lol) and she came back with the box in a plastic bag (unsealed). The box itself had two pieces of tape on either side, and everything was inside the box. Cables and "gel" cover were in sealed packages along with all the note cards and disclaimers.
Nothing out of place, and not a single dead pixel (my condolences to those who got lemons ).
On a personal note, this gel cover bites. The one I got for my HTC Hero was actual rubbery, spongy feeling gel which could take an impact and gave a good grip. This one feels more like a plastic case, and it slips out of my hand quite a bit with such a smooth surface.
As others have said, I got mine from Costco on Monday. The box was sealed with 2 round stickers at each end, and all the items were in plastic wrap. The XOOM was in some sort of plastic skin that you had to peel off and the screen has the protective plastic skin. The rubber gel cover was also in plastic wrap with some sort of cardboard. I slipped that puppy on as fast as I could in order to keep it pristine.
On a side note.... yes, I am a gadget freak (teetering on being an obsession), but this was mainly for my wife. I need to get the WAF (Wife Acceptance Factor), but it is lacking. I might return the XOOM, though. The browser keeps crashing. She visits her stock trading web site a lot, and the flash-based site seems to get stuck loading. A refresh doesn't help. So, I taught her how to close each tab and then start over. I'm getting **** for recommending this to her.
Bought mine today.. perfectly sealed on the bottom with a sticker that rips the boxart if you remove it. The free gel case was included inside with an official pamphlet that said :" look under the cover to see your reward" or something like that .. lol. Im loving it so far.

Are Inspire owners really that weak and girly?

I have found no issue with removing the battery cover or sim cover. Just sayin. Its a little exaggerated.
-Kevlar- said:
I have found no issue with removing the battery cover or sim cover. Just sayin. Its a little exaggerated.
Click to expand...
Click to collapse
I've had no issues either. I can see the possibility of these covers breaking. (The tabs I mean) ...But one would have to be careless with the removal and install. I've only had to pull my battery once, and no issues at all with the cover.
Maybe they're worried about accidentally cracking their screen by pushing too hard in the wrong spot.
Well, the first one or two times is no picnic...it definitely feels like your applying enough pressure that, if inadvertently displaced to a more delicate part of the phone, could damage it.
After a few times of doing it successfully, however, the cover starts to loosen up a little, making it easier to do as time goes on.
Not to mention, its all in the technique. NOT using that little "fingernail slot" that's on the cover (it's too shallow and positioned off-center to provide adequate grip), but instead sliding your fingernail in between the volume button rocker and the cover, gives you a better shot at success.
Sent from my Inspire using XDA Premium
How did you know I am a weak girl.
-Kevlar- said:
I have found no issue with removing the battery cover or sim cover. Just sayin. Its a little exaggerated.
Click to expand...
Click to collapse
If you got yours recently, or within the past few weeks like I did - HTC addressed and fixed the battery cover issue.
How do I know this? On the first inspire I had that I got on the launch day, the battery cover was already on the phone, which meant we had to struggle to break it off with a small screwdriver in the store. I never took it off again after that, but the initial removal was a B----.
The second one I got a few weeks ago had the battery cover in its own little plastic bag, in the box - OFF of the phone. All you had to do was pop in the battery and then press on the cover in the store.
Since then I had to do a few battery pulls when I made the mistake of not wiping the dalvik cache for some roms (I do it all the time now). The first time I removed the cover for this phone was MUCH easier than the first time I removed it on my first inspire.
Long story short, HTC fixed the struggle, and you probably have a post-fix device. It's a good thing - I'm not trying to put a damper on your manliness.
I purchased mines on launch. The initial battery pull was a PITA. After that it's really easy.
Sent from Desire HD or Inspire 4G or whatever this thing is called via premium XDA app.
acPIZZA said:
If you got yours recently, or within the past few weeks like I did - HTC addressed and fixed the battery cover issue.
How do I know this? On the first inspire I had that I got on the launch day, the battery cover was already on the phone, which meant we had to struggle to break it off with a small screwdriver in the store. I never took it off again after that, but the initial removal was a B----.
The second one I got a few weeks ago had the battery cover in its own little plastic bag, in the box - OFF of the phone. All you had to do was pop in the battery and then press on the cover in the store.
Since then I had to do a few battery pulls when I made the mistake of not wiping the dalvik cache for some roms (I do it all the time now). The first time I removed the cover for this phone was MUCH easier than the first time I removed it on my first inspire.
Long story short, HTC fixed the struggle, and you probably have a post-fix device. It's a good thing - I'm not trying to put a damper on your manliness.
Click to expand...
Click to collapse
makes sense... mine was in a plastic bag seperate.
-Kevlar- said:
makes sense... mine was in a plastic bag seperate.
Click to expand...
Click to collapse
Yeah, I was relieved when I saw it was in the box and not on the phone. The first one I mangled pretty good in the Radioshack where I bought it at, which really sucks. I'm really glad they fixed it - and it is still plenty snug enough to not worry about it ever popping open.
Its really easy to do. I can dissemble the phone without problems. Dunno why people are moaning, it's quite easy and snaps into place without problems.
What pisses me off is the way its designed, I want one of those big 3000mA extended batteries, AINT GONNA HAPPEN THANKS TO HTC'S RETARDED DESIGN.
Yeah. I've never had any issues with it. It's waayy overblown.
Via the XDA app for the HTC Inspire
If you just put your fingernail right where the little clips are(you can see them when the cover is off) its very easy and doesnt usually offer much resistance or feel like its going to break.
I find it much easier to remove the battery on this phone then the glorious iPhones!
Im a 6'2" 230 lb BAMF construction worker but every time I take the battery cover off I break a damn nail
di11igaf said:
Im a 6'2" 230 lb BAMF construction worker but every time I take the battery cover off I break a damn nail
Click to expand...
Click to collapse
HTC engineers, take note... ;-)
Sent from my Inspire using XDA Premium
tribalartgod said:
I've had no issues either. I can see the possibility of these covers breaking. (The tabs I mean) ...But one would have to be careless with the removal and install. I've only had to pull my battery once, and no issues at all with the cover.
Click to expand...
Click to collapse
I have 2 batterys since the battery life sucks and I just switch them usually once every two days and have been doing so for the past 2 months and my battery door is still fine. It gets so much easier after a couple of times.
Yeah right when I got the phone I had absolutely no problem removing either cover.
Hanz and Franz laugh at Girly Men
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It was a bit tedious at first taking the battery cover off, but after one time, you get the hang of it, and it's not terrible. I'd much rather have it a bit harder to open than exceedingly easy just for peace of mind I suppose.
The SD card cover is a breeze though.
Sent from my Inspire 4G using XDA App
californiarailroader said:
Hanz and Franz laugh at Girly Men
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LMAO!!!!!!!!

[FIX] Sensation Display Responsiveness

Hi,
I've been experiencing issues with my sensations screen not being very responsive i.e:
- taking 5 attempts to unlock the phone
- opening random apps I didnt press when scrolling through the menu
- pressing the wrong things
- not being able to write a message properly because your key presses are not registering.
- generally being very frustrating and making it hard to use the phone.
Now I know there is another thread which tells you to fully discharge your phone then leave it over night etc etc ... this worked for a few hours but didn't stick. The problem came back.
Well I have found a solution that has worked for me. So im hoping it works for all you guys. I've found out that its a GROUNDING issue. The phone case is not connecting well to the inner part.
Guide:
1. Turn off and dismatle the phone.
2. Remove battery.
3. See image below....
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4. As the image sugests ... gently scratch the surface of these orange strips where the pins will touch. Use a coin, screwdriver or anything small and metal.
** SCRATCH GENTLY - IT DOESNT TAKE MUCH!!! GENTLY!!!
5. Do this for all the orange strips and the little silver one up the side of the case.
6. Once you have done this you can give the case a quick clean (I just rubbed all the dust and blew on it) gets rid of any dust etc.
7. Thats it. Put it all back together and fire it up.
** Optional - I eased the little pins ringed in red out with a small screwdriver - just to give them that extra push when connecting to the outer shell. Dont have to do this.
-----------------------------------
Now I know this is not ideal but it has worked for me. My phone is blistering now with no issues when zipping around the menus. Screen unlocks in one go.
I will be testing the phone throughout the day and reporting back my findings. But for the past 2 hours Its been perfect.
Hope this helps you guys out.
ciao.
**Note - My phone is S-OFF and i'm using Android Revolution ROM**
I have no issues so can't offer any confirmation. Hope it works out. I've been "concerned" about those contacts since I saw the design. I wonder if that has anything to do with the wifi issues? Certainly easy and cheap enough to test.
Thanks.
these connectors are coated with gold or either silver, so they will not oxidate (not know if I'm using the correct word in egnglish).
Once scratched the surface, it will oxidate a lot easyer and faster, so the problem will only get worser in the end
Caspertje19 said:
these connectors are coated with gold or either silver, so they will not oxidate (not know if I'm using the correct word in egnglish).
Once scratched the surface, it will oxidate a lot easyer and faster, so the problem will only get worser in the end
Click to expand...
Click to collapse
That is exactly what I think
Sent from my HTC Sensation Z710e using XDA Premium App
If it's gold and you scrape it off that could be true. Perhaps bending the contacts slightly for a bit more pressure could help. But then we'll see posts of people breaking them...
This as you said could be true. Although I have only marked a circle where the pins will make the best contact. The rest of the strip I have left covered in this gold layer. I've been using my phone allday and I can honestly say it has helped a lot! No screen issues whatsoever.
Sent from my HTC Sensation Z710e using XDA App
beatalliance said:
This as you said could be true. Although I have only marked a circle where the pins will make the best contact. The rest of the strip I have left covered in this gold layer. I've been using my phone allday and I can honestly say it has helped a lot! No screen issues whatsoever.
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
The contact points are what matter. If those corrode the problem would just come back. It takes longer than a day for corrosion to appear. Bad contact at the points you've indicated would certainly cause problems. What you don't want to do is get short term gain and long term trouble.
Assuming the problem is dirty contacts this could be a better option than scraping:
http://www.ohmcheck.com/clean_connector.htm
If the issue is contact pressure then slight bending of the spring parts could help.
htc need to design a new cover
i was having the same issues as you for the second week of owning the phone, first week was flawless. Through the third week however i noticed that the problems all disappeared of their own accord and returned to its out of the box state in terms of responsiveness.
Try it tonight..
It's a good shout but a bit extreme. As someone said, it could get worse in the long run.
I'll take liberty to recommend to only scratch silver pin contact on back cover. It's alluminium anyway, so can be repeated if it gets oxidated.
DO NOT SCRATCH GOLDEN CONTACTS. They are for WiFi and network antennas and have no contact with body.
Sent from my HTC Sensation Z710e using XDA App
Not to threadbash or flame or anything. But how does this help? I understand you said it is a grounding issue... but my phone seems to work fine *fingers crossed* and it works fine with or without the back cover on; so what does grounding have to do with anything?
There was juts one time that I missed a call, as it wouldn't slide into answer properly ...
Well i have been using the phone for over 24 hours now and the screen is still working perfectly and I have no issues with WIFI or mobile signal what so ever.
Looking at the case again, I would agree with only scratching the silver strip seeing as that's the only connecting part to the outer case.
Regarding the grounding, with my issue... My phone screen didn't function correctly without contact with the case. When I touched a certain part of the case it worked. Personally I wouldn't have designed the sensation case to work in this way, I'd have kept it similar to the DHD case but hey ho.
Sent from my HTC Sensation Z710e using XDA App

SW2 - Real bad build quality? (pic)

Last night, when my friend play with my sw2, he told me that the power button's hard to press, i think it's normal since the power button is a bit loose from the start
but in this morning, when i have a look at sw2, OMG, the screen is kind of peeled off at the right side, you guys please have a look at this, i have nothing to say about this **** anymore!
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Don't worry, mine had it too.
A pinch of glue and it won't move.
The same problem posted. Luckly it did not happen on my SW2 yet.
Smartwatch 2 problems
Minor issue. It has been discussed.
In fact, I ride a motorcycle every day, and worried that mine would do that and fall out. I kept pushing on it occasionally to check it. Finally, after 6 weeks, I got it loose a couple of days ago. A bit of glue, and I suspect it is better than new. And it won't fall out if the USB cover is in place.
i wouldn't call a watch coming apart within months or even days a minor issue
it's been reported many times already, so yes, i would call this bad build quality
the screen isn't coming off, it's the entire plastic inside with screen and electronics that's coming loose from the alu frame
yes, you can fix it with some glue, but this really shouldn't happen
I have to agree with JarISX. Sony is reputable large corporation and should be on top of everything they release. It maybe a quick fix but if anybody knows this issue prior to purchase, he/she would not purchase it at all. They should have had a better quality control on their devices.
Instead of some weak glue, they should have gone with couple of screws.
It did not happen to me yet but now I expect it to.
Sent from my HTC One SV using xda app-developers app
thearif said:
I have to agree with JarISX. Sony is reputable large corporation and should be on top of everything they release. It maybe a quick fix but if anybody knows this issue prior to purchase, he/she would not purchase it at all. They should have had a better quality control on their devices.
Instead of some weak glue, they should have gone with couple of screws.
It did not happen to me yet but now I expect it to.
Click to expand...
Click to collapse
Probably right.
I look at it as minor, because I knew about it before I got the watch, and I went ahead and got it anyway. The previous discussions and photos made it obvious what was going on. I was looking forward to seeing more of the 'innards', but was disappointed to see that the watch module is very well sealed (outside of the USB jack).
I believe glue there is fine. After all, screw holes would be more points for water to get in. But they used the wrong glue. It was bonded to the frame and almost impossible to remove. But it did not bond to the plastic watch module at all.
what glue do you guys suggest using?
I used superglue... worked so far but you can see a little bit of it on the bottom now - superglue is very fluid
Gesendet von meinem GT-N7100 mit Tapatalk
If that happens to my watch I will return it.
The watch is supposed to be IP57 certificated. A drop of superglue won't do the trick in that regard.
Paschinski said:
The watch is supposed to be IP57 certificated. A drop of superglue won't do the trick in that regard.
Click to expand...
Click to collapse
The glue goes all around the watch body which itself is completely sealed, so it impairs in no way the IP57 certification.
It might not be the glass fixture issue. You may try to push the module upward from the bottom of the case. Then you can see magically that the whole module can slide out from the top. You determine by yourself if this is a minor issue of major issue.
my power button was a bit loose at first, but after a few pushes i guess it settled in place and now its perfect. My screen is def not popping out from one side. I would return it to Sony ASAP
I notice this same effect with my SW2 today. The screen had lifted up from.the other side too and button didnt work - it was jammed. I had to push the screen back to get the button to work. Now the button feels odd... The watch is 3months old. I think I send it to Sony - minor issue or not, but not my problem to fix it - not even then when it is only a drop of glue.
it's not the screen, it's the entire plastic unit coming loose from the aluminium frame, happened to me as well, glued it back together with super glue, didn't feel like going though the hassle of convincing support i didn't do anything weird with it not did i want to wait for weeks (or longer) for it to be repaired
I chose to send it
JarlSX said:
it's not the screen, it's the entire plastic unit coming loose from the aluminium frame, happened to me as well, glued it back together with super glue, didn't feel like going though the hassle of convincing support i didn't do anything weird with it not did i want to wait for weeks (or longer) for it to be repaired
Click to expand...
Click to collapse
I got the same problem after 1 month of normal using, sent it to Sony SEMC Repair (France). I thought I was gonna wait for weeks but in 3 days I got another one ! The only problem is that they send you a device that has been sent to after sales service before so mine is a but special now (screen is not perfectly parallel to the edge of the watch, kinda weird, let's see if it's problematic)
If you live in Europe, don't hesitate to send it to sony because in the first 6months of using, problems are supposed to be builder's fault.
Quarante-deux said:
Th only problem is that they send you a device that has been sent to after sales service before so mine is a but special now...
Click to expand...
Click to collapse
I didnt understand the end of the message... but anyway... do you mean that they send an used unit back to you? And you dont get a new one for a replace or your own watch back?
If I send mine to Sony, I definitely want my own back: i have put a screen protector on it and needed to shorter the metal band (=cost money). Also, the battery isnt changeable so I wont accept any used one because you dont know how good the battery still is or how bad it is treated , if you know what I mean...
Sent from my N8000.
i'd also want mine back, or a new one
and certainly not with a screen that's not correctly aligned
i don't know where you get the info about the 6 months guarantee in Europe, here in the Netherlands it's at least 1 year
Wrong Thread.
LOL, my very first SW2, the one from the 1st post, has died, after around 3 months working time, no power, no screen, no whatsoever... Damn suck!
After that, i went to Pebble, but i can't bear the "screen quality" of its, so i went back to SW2, this time it's a silver one, hope it live long enough until the Android Wear device arrive

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