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Captivate wont connect to computer

Just recently my computer stopped recognizing my phone. i plug it in and it says usb device not recognized. i deleted then reinstalled the drivers and that didnt work. shut off the phone pulled the battery and then my computer said downloading drivers or w.e. but then said download failed. tried rebooting and pullin batts on both but still nothing new. Any help?

had the same problem, solution? Get a new/smaller usb cable!
Lol using my old backflip recognizes my captivate and works like a charm, after a while the long usb cable degrades.

Try using a different USB port.
Sent from my SGH-I897 using XDA App

Same problem on my laptop
No problem on my desktop
Just use a 2nd computer
Or reinstall windows
Swyped from gingerbread powered captivate

Had the same problem on my laptop.
Happened after Win 7 SP1.
Strangely it only affects 3 USB ports on the right side. Not the single one on the left. :/
Sent from my Captivate. Andromeda 3, Onix 2.0.5 @ 1.2Ghz

41LY45 said:
Had the same problem on my laptop.
Happened after Win 7 SP1.
Strangely it only affects 3 USB ports on the right side. Not the single one on the left. :/
Sent from my Captivate. Andromeda 3, Onix 2.0.5 @ 1.2Ghz
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my laptop only has 3 usb ports
so all of them were affected.......bug?
my desktops USB's are fine though

I tried the two on the right and the one on the left but still not working. i still get the option on my phone to mount it and such but nothing happens as usual. Ill try a different cable later today. My roommate has a captivate so when i go home ill try his cable and if that doesnt work then his computer and we shall see. thanks for the responses

I had the same problem. I tried multiple computers, cords, drivers. Nothing worked. Eventually I got a replacement cause it was still under warranty.

Phone not being seen by any PC

So this issue started a few days ago. Any time I plugged my phone in it would constantly connect and disconnect from the pc. I've tried multiple usb cables, ports, and the 3 PCs I have with the same result on each. Now when I plug it in, it is no longer being recognized by the PC, Odin, ADB, etc... It will charge but that is it.
I have a warranty replacement coming to me however I need to be able to get this one back to stock... Any suggestions?
Before anyone asks, NO it has never been wet, dropped, damaged in any way, set on fire, caught in a land slide, earthquake, what have you.. The phone itself functions perfectly fine. All drivers are up to date, none of my PCs configurations have changed. I have one I use specifically for app development and not even that one will see the phone.

I had the same problem. I used a different cable and it all worked better....now with that said it happened again so I flashed my phone back to stock and all was well.
Then went to flashing ROMS.
Sent from my SAMSUNG-SGH-I727 using xda premium

Really check out the micro usb cable. A bad cable will just about always allow a device to charge, but data transfer is another story. If you really have tried a few micro USB cables, then it the problem relies elsewhere. Try restarting both phone and PC, and if neither works, sounds like you have a busted port on the Skyrocket.

Thank you both for your responses. I am a PC technician so I followed my usual troubleshooting steps to figure this out. I narrowed it down to either all of my cables are bad (not a chance) or the phone is just f**ked (likely). Ah well ill have to try to use another way to force the stock firmware and recovery on here. Lol
HTC = Hate The Consumer

I use my old Nokia OEM USB cable. Connects with the right number of pins on the USB connection end. I'd check your USB cables for # of pins . Skyrocket uses 5 I believe. Also that there is sufficient power to your USB ports. Aka avoid front USB ports which could only be 4 pin....
Sent from my I727 rocket on Marz! @[email protected]

When you plug the usb cable in, do you see the usb icon at the top left of your screen? I have to pull that window down to tell it to connect to pc, then confirm it again before mine connects. Mine doesn't auto connect on its own.
I see you've been a member for a few years so if its not connecting, that really sucks man. Hope you get it figured out.
Sent from my SAMSUNG-SGH-I727 using xda premium

Your phone is a ghost.
Sent from my HTC One X

Not running the AOKP ROM are you? The R3 build had an issue with this, and all AOKP will disable USB to PC if you enable 'fast charge' under ROM Control...
Good luck :S

According to what I've been reading you can try using the *#7284# code and setting the USB portion from PDA to MODEM and then back to PDA and it would kickstart the connection. No dice for me though. Ive been through 7 different USB cables already.. I am not about to go and buy one just to keep playing with it my other phones connect just fine using the same cables. No, I am running the latest Sky ICS

[Q] Computer won't recognize phone

Hi there,
My father's computer just won't recognize any Samsung devices (GS2 HD LTE or the Note 2). Obviously it works on mine. Of course the proper drivers are installed, cable works just fine on my PC, and the USB port works with just any other devices (USB key, or ie Nikon camera).
I went on almost every website for a solution to my problem, but I just can't seem to find a proper answer to my problem.
Also, when both phones are connected, even if I drag the status bar, there just nothing happening. It's not even charging, and there's no difference if "debugging mode" is either "on" or "off". The GS2 Hd LTE is a stock phone, and the Note 2 is rooted, FYI.
The computer itself is an HP win7 64bit Home Premium.
Any one has a clue?!
Thanks!

are you using the cable that came with the phone? its a long shot but i've heard of people having problems with third party cables

Yup, I've actually tried original and 3rd parties, no success.

The only thing I can suggest is not to use a USB 3.0 port (and use USB 2.0). This has caused problems for me before with running ADB commands, so maybe with certain devices it can cause further issues?

try unrooting your phone, clear your data, reinstall samsung drivers and try again... hope this works!
if not then, then show your to any samsung centre and try to fix the prob...
Sent from my GT-S5360 using xda app-developers app

This happened to me when I was using my phone and Kindle on the same USB port.
Switched ports to one that had not been used and it worked.

The problem aren't the phones, it's the PC. Either 2 or 3.0 ports won't do anything... It's really really weird, and annoying. Probably more annoying than weird actually. Lol

Drivers
Reinstall your phone's drivers on your computer.

I did that already, I've even selected the drivers set from another website just in case those from Samsung were broken.

[Q] MacBook (Air and Pro) kills USB File Transfer on my Note Pro 12.2

QUESTION: is there anyone else using a Note 12.2 with an rMBP or MacBook Air, (or any 2012-or newer model Apple MacBook) and the USB connection is fine?
I have a strange issue with my 12.2- I'm trying to get some insight if it's just mine, or can anyone else confirm this one way or another?
When I attach via USB to my 12.2 ONLY on an Apple MacBook (I can replicate it either with my 15" rMBP running Mavericks or a 13" Air running Mountain Lion) the MacBooks completely disable USB file transfer on the device- as in for good, including with any other USB connection on any other computer- until I do a factory reset.
File Transfer works perfectly on all of my PC's running Windows, and on a Hackintosh running Mavericks and my genuine MacPro running Mountain Lion.
It's only the MacBooks that kill the USB connection every time. After it happens, no other device will connect via USB.
It's not a driver issue or anything else- my MacBooks connect perfectly to my Galaxy S3, Note 2 and Note 3 using Android File Transfer. (And other non-Samsung Android devices I own). But the 12.2's connection dies every time, until a factory reset.
I'm thinking this is probably just an issue with my tablet, but would be nice to have some insight before I return it for a replacement. Also I want to make sure I don't just get the same problem happening again, if it's somehow a Apple/MacBook problem not the Note Pro.
Anyone have any ideas why just the MacBook USB ports (and two different OS's) would kill the Galaxy Note Pro? Like maybe they use a different type of USB 3.0 connection or something?

Update: I was exploring the limitations of this issue- it only happens with the original dual Samsung USB 3.0 cable and the MacBooks. A standard microUSB cable and it connects fine and doesn't kill the USB connection.
Again, same Samsung USB 3.0 cable and any other device, no problem. Weird problem.

I also could not use the stock USB 3.0 cable on my rMBP.
I'm guessing it's a USB 3.0 driver issue since even through a VMW Fusion virtual machine I could not get a good connection.
Thanks for the advice on the use of a USB 2.0 cable. It's not as fast obviously but works in a pinch.

muzzy996 said:
I also could not use the stock USB 3.0 cable on my rMBP.
I'm guessing it's a USB 3.0 driver issue since even through a VMW Fusion virtual machine I could not get a good connection.
Thanks for the advice on the use of a USB 2.0 cable. It's not as fast obviously but works in a pinch.
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Click to collapse
This has to be a hardware issue with the Note Pro.
Do you get the same problem? That connecting to your Macbook completely disables USB connections until you do a factory reset? (I'd love to know if there's a better way to fix the USB connectivity other than a factory reset. Nothing in the developer options does it that I know of.)
For now I think I'm still going to exchange for another and see if it's just a glitch with mine that the USB connection is completely killed. If it's true of all Note Pros then it's something Samsung needs to fix.

Not sure what you mean by completely disabling USB connections.
Host mode for external devices? I haven't done that with the tab yet since I don't have an adapter for it.
Or are you talking about only having one shot at connecting the tablet to my rMBP? I'd say no, I can plug and unplug repeatedly to my heart's content using a standard microUSB cable and copy files to/from the device without rebooting let alone factory resetting it.

muzzy996 said:
Not sure what you mean by completely disabling USB connections.
Host mode for external devices? I haven't done that with the tab yet since I don't have an adapter for it.
Or are you talking about only having one shot at connecting the tablet to my rMBP? I'd say no, I can plug and unplug repeatedly to my heart's content using a standard microUSB cable and copy files to/from the device without rebooting let alone factory resetting it.
Click to expand...
Click to collapse
Ah so clearly this is just my tablet.
Yes, I mean I get one shot to plug into either Macbook (using the Samsung USB 3 cable) and thereafter no USB transfer connection of any sort is possible. The tablet simply doesn't show up on anything. Not even with the standard micro USB cable, and not with any other computer. I have to do a reset to get USB transfer back. If I use the Samsung cable (or the same cable from my Note 3 so it's not the cable itself) with any other computer I own other than the MacBooks, everything is fine. Standard micro USB with anything including MacBooks is fine.
If I'm understanding you right, your tablet won't connect via the Samsung cable to your Macbook but at least it doesn't completely kill the USB transfer just by connecting it.
Any rate I'm taking it back in the morning, and bringing my rMBP to check how the replacement works.

Yep, just the stock cable that came with it doesnt work with my rMBP. At no time have I needed to do a factory reset.
I'm not on Mavericks yet, if that makes any difference or not I don't know.
Good idea to bring the computer in.
Good luck!

The Note Pro 12.2 doesn't connect well with my 15" Retina MacBook Pro either via USB 3.0 cable. The tablet says "connected via USB 3.0" but Android File Transfer (what a piece of junk) doesn't see it. I haven't had to factory reset (which means wipe out) the tablet though. At worst, a reboot gets the tablet working with a USB 2.0 cable. With both 3.0 and 2.0 cable, the tablet shows the "x" through the battery indicating the Mac isn't outputting enough juice to charge, even over USB 3.0. Using a USB hub in general works better than direct connection to the Mac.

Thanks pdagal. Does seem to be an issue with Macs and USB 3.0. An older MacPro with USB 2.0 works fine.
Took mine in and exchanged it this morning at Best Buy. The complete disabling of USB transfer was a unique bug. New Note Pro behaves like you describe- doesn't connect to MacBook via original USB 3 cable, but at least a reboot restores USB transfer function afterwards without a factory reset.
I hope a firmware upgrade will fix this entirely.

I cant comment on the Note pro 12.2 but my note 3 i tend to use OTG cable and a thumb drive to push large files or use drop box. I could never really get android file transfer to even work consistently with my Nexus 10 running Mountain lion or mavericks on different macs.

dansto82 said:
I cant comment on the Note pro 12.2 but my note 3 i tend to use OTG cable and a thumb drive to push large files or use drop box. I could never really get android file transfer to even work consistently with my Nexus 10 running Mountain lion or mavericks on different macs.
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Do you have Samsung Kies installed? If so it kills AFT until it's completely removed using the uninstaller.
Otherwise I'm surprised people have issues with AFT. It's always worked flawlessly for me on every Mac and Hackintosh I use. Even this issue wasn't an AFT problem at all.

zaptoons said:
Do you have Samsung Kies installed? If so it kills AFT until it's completely removed using the uninstaller.
Otherwise I'm surprised people have issues with AFT. It's always worked flawlessly for me on every Mac and Hackintosh I use. Even this issue wasn't an AFT problem at all.
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no never did have kies. I have owned Macs and Androids since the G1 and Nexus One and have never much had luck with AFT. I could get it to work every now and then but once i figured out a thumb drive and a OTG usb cable its been just easier to throw files on a thumb drive. But I dont move alot of files around unless its setting up a new phone. Now with my Nexus 10 I use the thumb drive to keep abunch of movies on it so i dont have to worry about space and i have stuff to watch while traveling. Speaking of Hackintosh AFT worked flawlessly on my wifes old dell netbook that I did the hackintosh on.

RCA Galileo 11.5 Pro Connectivity

I recently purchased this tablet from Walmart. It was appealing because it was cheap and looked to have everything I needed in a cheap tablet. I have not however been able to get my laptop to recognize the tablet when plugging it into the computer. It has two ports, a full size USB and micro USB, on it but neither work with the laptop.
The full size USB does nothing when plugged in. It does not recognize it at all. The micro USB does recognize but says the device isn't recognized and it will not give me options to update drivers and comes up short when troubleshooting. With RCA's outstanding customer service I have gotten nothing but silence. I really like the tablet but I am a bit frustrated with the inability to load my files on it.
Does anyone have any suggestions?
Thanks,
Keaton

You didn't say what Windoze you are using. The first thing I normally try is to install PDANET. I don't even know what PDANET is for, but it has a LOT of drivers, and normally fixes issues I have connecting strange phones and tablets. Just go here http://pdanet.co/ and use the download for Windoze button. This link also seems like my solution: http://joyofandroid.com/how-to-install-usb-driver-for-android
Good luck. Android access from windows is more or less a crap shoot, but it can usually be made to work.
- Joe
ReverendKeaton said:
I recently purchased this tablet from Walmart. It was appealing because it was cheap and looked to have everything I needed in a cheap tablet. I have not however been able to get my laptop to recognize the tablet when plugging it into the computer. It has two ports, a full size USB and micro USB, on it but neither work with the laptop.
The full size USB does nothing when plugged in. It does not recognize it at all. The micro USB does recognize but says the device isn't recognized and it will not give me options to update drivers and comes up short when troubleshooting. With RCA's outstanding customer service I have gotten nothing but silence. I really like the tablet but I am a bit frustrated with the inability to load my files on it.
Does anyone have any suggestions?
Thanks,
Keaton
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Click to collapse

I am using Windows 7. I haven't been able to bring myself to upgrade. I will look into the link you posted. Thanks!!