QUESTION: is there anyone else using a Note 12.2 with an rMBP or MacBook Air, (or any 2012-or newer model Apple MacBook) and the USB connection is fine?
I have a strange issue with my 12.2- I'm trying to get some insight if it's just mine, or can anyone else confirm this one way or another?
When I attach via USB to my 12.2 ONLY on an Apple MacBook (I can replicate it either with my 15" rMBP running Mavericks or a 13" Air running Mountain Lion) the MacBooks completely disable USB file transfer on the device- as in for good, including with any other USB connection on any other computer- until I do a factory reset.
File Transfer works perfectly on all of my PC's running Windows, and on a Hackintosh running Mavericks and my genuine MacPro running Mountain Lion.
It's only the MacBooks that kill the USB connection every time. After it happens, no other device will connect via USB.
It's not a driver issue or anything else- my MacBooks connect perfectly to my Galaxy S3, Note 2 and Note 3 using Android File Transfer. (And other non-Samsung Android devices I own). But the 12.2's connection dies every time, until a factory reset.
I'm thinking this is probably just an issue with my tablet, but would be nice to have some insight before I return it for a replacement. Also I want to make sure I don't just get the same problem happening again, if it's somehow a Apple/MacBook problem not the Note Pro.
Anyone have any ideas why just the MacBook USB ports (and two different OS's) would kill the Galaxy Note Pro? Like maybe they use a different type of USB 3.0 connection or something?
Update: I was exploring the limitations of this issue- it only happens with the original dual Samsung USB 3.0 cable and the MacBooks. A standard microUSB cable and it connects fine and doesn't kill the USB connection.
Again, same Samsung USB 3.0 cable and any other device, no problem. Weird problem.
I also could not use the stock USB 3.0 cable on my rMBP.
I'm guessing it's a USB 3.0 driver issue since even through a VMW Fusion virtual machine I could not get a good connection.
Thanks for the advice on the use of a USB 2.0 cable. It's not as fast obviously but works in a pinch.
muzzy996 said:
I also could not use the stock USB 3.0 cable on my rMBP.
I'm guessing it's a USB 3.0 driver issue since even through a VMW Fusion virtual machine I could not get a good connection.
Thanks for the advice on the use of a USB 2.0 cable. It's not as fast obviously but works in a pinch.
Click to expand...
Click to collapse
This has to be a hardware issue with the Note Pro.
Do you get the same problem? That connecting to your Macbook completely disables USB connections until you do a factory reset? (I'd love to know if there's a better way to fix the USB connectivity other than a factory reset. Nothing in the developer options does it that I know of.)
For now I think I'm still going to exchange for another and see if it's just a glitch with mine that the USB connection is completely killed. If it's true of all Note Pros then it's something Samsung needs to fix.
Not sure what you mean by completely disabling USB connections.
Host mode for external devices? I haven't done that with the tab yet since I don't have an adapter for it.
Or are you talking about only having one shot at connecting the tablet to my rMBP? I'd say no, I can plug and unplug repeatedly to my heart's content using a standard microUSB cable and copy files to/from the device without rebooting let alone factory resetting it.
muzzy996 said:
Not sure what you mean by completely disabling USB connections.
Host mode for external devices? I haven't done that with the tab yet since I don't have an adapter for it.
Or are you talking about only having one shot at connecting the tablet to my rMBP? I'd say no, I can plug and unplug repeatedly to my heart's content using a standard microUSB cable and copy files to/from the device without rebooting let alone factory resetting it.
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Click to collapse
Ah so clearly this is just my tablet.
Yes, I mean I get one shot to plug into either Macbook (using the Samsung USB 3 cable) and thereafter no USB transfer connection of any sort is possible. The tablet simply doesn't show up on anything. Not even with the standard micro USB cable, and not with any other computer. I have to do a reset to get USB transfer back. If I use the Samsung cable (or the same cable from my Note 3 so it's not the cable itself) with any other computer I own other than the MacBooks, everything is fine. Standard micro USB with anything including MacBooks is fine.
If I'm understanding you right, your tablet won't connect via the Samsung cable to your Macbook but at least it doesn't completely kill the USB transfer just by connecting it.
Any rate I'm taking it back in the morning, and bringing my rMBP to check how the replacement works.
Yep, just the stock cable that came with it doesnt work with my rMBP. At no time have I needed to do a factory reset.
I'm not on Mavericks yet, if that makes any difference or not I don't know.
Good idea to bring the computer in.
Good luck!
The Note Pro 12.2 doesn't connect well with my 15" Retina MacBook Pro either via USB 3.0 cable. The tablet says "connected via USB 3.0" but Android File Transfer (what a piece of junk) doesn't see it. I haven't had to factory reset (which means wipe out) the tablet though. At worst, a reboot gets the tablet working with a USB 2.0 cable. With both 3.0 and 2.0 cable, the tablet shows the "x" through the battery indicating the Mac isn't outputting enough juice to charge, even over USB 3.0. Using a USB hub in general works better than direct connection to the Mac.
Thanks pdagal. Does seem to be an issue with Macs and USB 3.0. An older MacPro with USB 2.0 works fine.
Took mine in and exchanged it this morning at Best Buy. The complete disabling of USB transfer was a unique bug. New Note Pro behaves like you describe- doesn't connect to MacBook via original USB 3 cable, but at least a reboot restores USB transfer function afterwards without a factory reset.
I hope a firmware upgrade will fix this entirely.
I cant comment on the Note pro 12.2 but my note 3 i tend to use OTG cable and a thumb drive to push large files or use drop box. I could never really get android file transfer to even work consistently with my Nexus 10 running Mountain lion or mavericks on different macs.
dansto82 said:
I cant comment on the Note pro 12.2 but my note 3 i tend to use OTG cable and a thumb drive to push large files or use drop box. I could never really get android file transfer to even work consistently with my Nexus 10 running Mountain lion or mavericks on different macs.
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Click to collapse
Do you have Samsung Kies installed? If so it kills AFT until it's completely removed using the uninstaller.
Otherwise I'm surprised people have issues with AFT. It's always worked flawlessly for me on every Mac and Hackintosh I use. Even this issue wasn't an AFT problem at all.
zaptoons said:
Do you have Samsung Kies installed? If so it kills AFT until it's completely removed using the uninstaller.
Otherwise I'm surprised people have issues with AFT. It's always worked flawlessly for me on every Mac and Hackintosh I use. Even this issue wasn't an AFT problem at all.
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Click to collapse
no never did have kies. I have owned Macs and Androids since the G1 and Nexus One and have never much had luck with AFT. I could get it to work every now and then but once i figured out a thumb drive and a OTG usb cable its been just easier to throw files on a thumb drive. But I dont move alot of files around unless its setting up a new phone. Now with my Nexus 10 I use the thumb drive to keep abunch of movies on it so i dont have to worry about space and i have stuff to watch while traveling. Speaking of Hackintosh AFT worked flawlessly on my wifes old dell netbook that I did the hackintosh on.
Related
Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!
Are you sure you're using the cable that came with the phone? I have an LG Wink featurephone here that uses the same connector at the phone end -- its cable will charge my Nexus S (using the computer, obviously, but also when used with either the LG or Samsung charger) but no USB connection happens when I use it. Only the cable that came with my Nexus S provides a USB connection when I connect to the computer. I guess there are pinout differences between the two cables.
If you're sure you're using the right cable, I would guess that it's gone bad if it doesn't work on any computer. You can buy an (overpriced) replacement from Samsung or maybe a cheaper one on eBay or at a retail store. If the latter, be sure the seller lists it as compatible with the Nexus S.
it happened with the original cable ppfff i dont know...
same problem
stavros86 said:
Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!
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Click to collapse
Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!
polandy said:
Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!
Click to expand...
Click to collapse
I've been trying to get help with this for weeks. No one is even responding to my posts. I thought it was something OBSURDLY simple, such that people didn't even want to waste their time responding to me.
Seeing same problem, No connetion via USB
Posted problem in General,, http://forum.xda-developers.com/showthread.php?t=1104245
Tried different cords, different computers and operating systems,, did cold start several times on phone (removed battery) still no luck, I am running totally stock
Curious do any of you have the Google Music Beta?? (maybe a over zealous rights thing?)
just tried it with a Win 7 machine that had never seen it before and it said it could not recognize the device,, me thinks that the MS device driver DB is messed up buy some recent Win update??
i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions
stavros86 said:
i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions
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Click to collapse
My phone charges just fine. And my USB connectivity was fine until I manually installed 2.3.4.
~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here
Acnescar said:
~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here
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I was on 2.3.3 when this happened, i tried to flash 2.3.4 then and again it didnt work but the strange thing is that when i was moving the mini usb the first times up and down it was shown for a moment as a broken usb device.Then this stopped and was not shown at all on the computer and finally the phone charged super slow when connected to electricity
Beginning to believe that it is a physical prob with USB connector on phone. It seems to start/stop charging when wiggling usb on phone but no mounting. Doe anyone know best way to resolve , T-mobile but bought from Best Buy? so to Best Buy? FOR SUPPORT /EXCHANGE? suggestions?
I've seen loose connections before. My suggestion ain't the cheapest but the plug, on the cable end, shouldn't wiggle. I went to a corporate sprint store, the ones that actually have working display phones, and got their usb to micro usb data cable. The thing with that cable is when you plug it in the phone side, it goes into the jack firmly. You can almost feel the little locking tabs click into place. There should be no play or wiggle with that cable as long as there's no damage or abuse with the jack on the phone. IMO, that's a good data cable. It's never given me problems before.
Also, sometimes the cable is only wired for charging. A true data cable will be wired correctly and be able to both charge and transfer data. Usually the cables that come with the phone are crap quality. I don't know if my suggestion will help but it won't hurt to have a good cable for data transfer and flashing. The last thing you want is a flaky connection from a cheap cable when you're flashing roms. Russian roulette with bricking a phone in a worse case situation.
Did you try reboot the computer and the phone? How about a different usb port? How about unplug any other usb device in case it's conflicting for some unknown reason? It sounds like so many people with windows 7 are having problems. Usually always happens with a new os that's released. Xp, for flashing devices and programming different hardware devices, has never given of a problem. I have a small partition with xp on it just for that purpose only.
off to Samsung for repair for me...
After time on phone with them and a factory reset belief is that the usb connector is defective. BTW Best Buy just hands off to Samsung 1-800 #
So Back to a barely functional G-1 for a while, glad I could find it!
So is Samsung or the carriers replacing or fixing units?
My USB data died shortly after 2.3.4 ota update.
Wifi FTP is fine for data transfer but I want USB debug to work...
Shame on google and Samsung, this bug has been around for months.
no shame on anyone...
I went through a factory reset with Samsung on phone that isolated the problem to what is apparently a loose usb connector, nothing to do with software... only hassle is sending it in for repair, as` mentioned problem needs to be dealt with Samsung customer service (not carrier or Best Buy), they were fine on phone...
So for a while I haven't been able to connect my GSIII to my laptop cause it pisses me off. It will constantly disconnect at random times, no matter what USB port I use.
I have a Clevo W350STQ laptop, which has two (2) USB 3.0 ports and one (1) USB 2.0 port. My only shot at connecting it is using the 3.0 ports, as the 2.0 one will be worse.
With the 3.0 ports I can have the phone connected for anywhere between 10 seconds and 5 minutes, but it's never been connected for longer than 5 minutes. The 2.0 port connects and disconnects every second.
It's not the cable as I use it for charging and have used it for connecting other phones
It's not the USB ports cause I use them all the time for other things, and I even re-installed my USB drivers.
What could it be?
I did a factory reset and updated to 4.3, and it only happens with my laptop.
Edit------------------------
I needed to transfer files over and tried using Kies Air because I can't use Kies 3, and Kies Air just says that java isn't installed, and I won't upload every song one by one.... And when using Kies Air, I have it sent to the desktop and every time I try to open it, it just says it cannot be opened.
Here's a photo of what comes up when I uninstall the drivers completely, restart computer, install the drivers, then connect my SIII to my laptop.
http://puu.sh/6nAmK.png
Carousser said:
So for a while I haven't been able to connect my GSIII to my laptop cause it pisses me off. It will constantly disconnect at random times, no matter what USB port I use.
I have a Clevo W350STQ laptop, which has two (2) USB 3.0 ports and one (1) USB 2.0 port. My only shot at connecting it is using the 3.0 ports, as the 2.0 one will be worse.
With the 3.0 ports I can have the phone connected for anywhere between 10 seconds and 5 minutes, but it's never been connected for longer than 5 minutes. The 2.0 port connects and disconnects every second.
It's not the cable as I use it for charging and have used it for connecting other phones
It's not the USB ports cause I use them all the time for other things, and I even re-installed my USB drivers.
What could it be?
I did a factory reset and updated to 4.3, and it only happens with my laptop.
Edit------------------------
I needed to transfer files over and tried using Kies Air because I can't use Kies 3, and Kies Air just says that java isn't installed, and I won't upload every song one by one.... And when using Kies Air, I have it sent to the desktop and every time I try to open it, it just says it cannot be opened.
Here's a photo of what comes up when I uninstall the drivers completely, restart computer, install the drivers, then connect my SIII to my laptop.
http://puu.sh/6nAmK.png
Click to expand...
Click to collapse
You're probably not using a very good usb cable. Just because you're able to charge through it doesn't mean you're going to get good data transfer. They use completely different wires, and transferring data is much more reliant on a high quality cable.
I have a charging cable that works fine for charging, but won't connect to my computer at all no matter what. I bought a 3 ft OEM cable on amazon that works great for data transferring and I only use it for that purpose.
Sent from my SCH-I535 using Tapatalk 2
monoprice 10ft cable charges and connects to laptop fine ..$1.xx a cable ..shipping was more lol
why 10ft ..why not
BadUsername said:
You're probably not using a very good usb cable. Just because you're able to charge through it doesn't mean you're going to get good data transfer. They use completely different wires, and transferring data is much more reliant on a high quality cable.
I have a charging cable that works fine for charging, but won't connect to my computer at all no matter what. I bought a 3 ft OEM cable on amazon that works great for data transferring and I only use it for that purpose.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
I'm using the OEM cable that came with my phone. The cable works perfectly fine on my desktop, it's only my laptop. I have tried different cables as well, and they all produce the same results. This is why I'm stumped... I'm currently using AirDroid to transfer files and stuff to my phone, but I would at least like to get the USB connection working.
I've tried re-installing the drivers and still nothing. I tried using the mobile drivers from the samsung website, no work. Tried using the drivers that install when you plug the phone in, no work. I can't seem to get anything to work :/
Carousser said:
I'm using the OEM cable that came with my phone. The cable works perfectly fine on my desktop, it's only my laptop. I have tried different cables as well, and they all produce the same results. This is why I'm stumped... I'm currently using AirDroid to transfer files and stuff to my phone, but I would at least like to get the USB connection working.
I've tried re-installing the drivers and still nothing. I tried using the mobile drivers from the samsung website, no work. Tried using the drivers that install when you plug the phone in, no work. I can't seem to get anything to work :/
Click to expand...
Click to collapse
I don't think is ur fone since it connects to ur desktop. Have u tried different devices with same cable and/or different cables. . If ur jst putting files into ur external sd card y not use an adapter or put the sd card in another fone or mp3 player to transfer the files then back to ur fone.
Most likely it is a mechanical failure in the phone USB connector , mine will not connect at all . I have seen several complaints about this issue. Looks like the connections are breaking internally in the phone and it cannot be repaired. Software is never intermittent, hardware often is.
Hi!
Got my Note yesterday, now I got a problem, again. I can't get it work on USB 3.0 no matter what I do (I'm sure about this but I ask this anyway: am I right that SM-P905 have USB 3.0?)
Okay, to the problem:
When connected to USB 3.0 I don't have option to choose USB 3, I only got MTP and PTP
- I updated Kies 3
- I reinstalled drivers (from Kies)
- I have 2 USB 3.0 ports on my PC so not so many to test but:
USB 3.0 works on my Note 3 (SM-N9005) on both USB-ports, It also works well with my Note Pro USB-cable
Note Pro doesn't work (don't give even option to choose USB 3 mode) on any of these two ports. I also tried both ports using my Note 3 USB-cable, but still no luck
So any ideas?
ps. I got ASUS motherboard and I found out someones having similar problems with their Android devices. Reason was ASUS Ai Charger -utility, but I don't have that one never ever istalled on my PC. Oooh, and one more thing, I'm using Win 7 Home Premium (x64)
---------------------------------------------------------------------
Updating BIOS and reinstalling Windows did the trick, now it works like it should
What exactly makes you say it doesn't work? Are you completely unable to transfer data to/from the tablet to a PC, are you not seeing a difference between transfer speeds using a USB 2.0 cable vs a 3.0 cable, OR is the appearance of everything working there but you are wanting the USB 3.0 nag screen to pop up to give you an indication that you're indeed using USB 3.0 ?
muzzy996 said:
What exactly makes you say it doesn't work? Are you completely unable to transfer data to/from the tablet to a PC, are you not seeing a difference between transfer speeds using a USB 2.0 cable vs a 3.0 cable, OR is the appearance of everything working there but you are wanting the USB 3.0 nag screen to pop up to give you an indication that you're indeed using USB 3.0 ?
Click to expand...
Click to collapse
When I connect Note to PC USB 3.0 port, pull down notification bar and click USB notification, I get ONLY option to use MTP or PTP. USB 3.0 is not listed there as option. I also transferred about <10Gb size file to Note and it took about 50min, which really is loooooong time..
Okay, here is screenshot about what I meant. Can you please say how it's in your tablet.
Spere said:
Okay, here is screenshot about what I meant. Can you please say how it's in your tablet.
Click to expand...
Click to collapse
Same - Mine connects MTP and I can see it and transfer files but on my tablet I get a Icon in the top tray that says connected to USB 3.0
Same here, when I'm getting a USB 3.0 connection to my PC I'll get the 3.0 indication in the notification screen.
I can't get 3.0 to work with my rMBP but it works with my Windows 7 based workstation and I can definitely see an increase in file transfer speed to the tablet when the USB 3.0 cable is used in a USB 3.0 port. Just did a test from a hard drive on my PC to the tablet, 2.1GB file transferred to internal memory on the Note Pro in 1:18 using a USB 2.0 cable and 0:48 using the stock USB 3.0 cable so I'm getting about 45mb/s with 3.0 and 27mb/s with 2.0.
Okay thanks. Tomorrow I'll check again if notification bar shows USB 3 or not, can't remember right now (still got thought that not). I'll get back here and tell if it's working or not.
EDIT: Yup, no USB 3.0 connection, in notifiction area there is that standard USB icon and it's not saying 3.0
EDIT2: Is there some way to find out if Note charges using USB 3.0? Shouldn't the 3.0 be a lot faster on recharging than 2.0, but how I can know which one it uses?
Sent from my SM-N9005 using XDA Premium HD app
Okay, back to subject..
Does USB 3.0 affect anyway to charging speed? Like if I use stock wall charger with 2.0 or 3.0 cable?
What's your charging speed? I did test and from 50% to 55% it took 15 minutes and from 50% to 65% 45 minutes (which makes average 5%/15min)
To charge I used stock wall charger and stock USB 3.0 cable. I didn't use my NP while charging and mobile data / wifi was OFF
Can you please check how fast is your Note Pro to charge? I still can't make my note to work on 3.0 mode when connected to my PC and I'm trying to find is the problem on my PC or Note before sending this to repair
How about trying Gsam Battery Monitor and observing the charging characteristics that way. It will give you charging current.
muzzy996 said:
How about trying Gsam Battery Monitor and observing the charging characteristics that way. It will give you charging current.
Click to expand...
Click to collapse
With wall charher charging current is 1900mAh, which is normal I think.
Now, if I plug my NP to my computers USB 3.0 port, I get BSOD --> PC reboots and I plug again --> now it works, but still not on USB 3.0 mode. So it could be with drivers or something, tried again install device drivers with Kies 3 but no luck. What could I do? I don't have skills to remove all the drivers and start from clean table (any other way than formatting my pc and that's not gonna happer for a while )
Any ideas?
Okay, just tried with laptop (Win 8.1) and my NP is ok, it connected using USB 3.0.
Now what, if my external HDD and Note 3 works on my own PC via 3.0, what I can do to make my Note Pro work also??
Problem have to be with drivers or something..
Mine doesn't show the "Use USB3.0" option that my Note 3 shows, but it clearly says "Connected as a media device via USB3.0" in the notification bar. (See attached screnshot)
Also, it just copied 1.03GB in 16 seconds from my laptop to my NotePro.
Clearly they removed the USB 3.0 setting from the menu, and it is now done automatically.
Spere said:
Okay, just tried with laptop (Win 8.1) and my NP is ok, it connected using USB 3.0.
Now what, if my external HDD and Note 3 works on my own PC via 3.0, what I can do to make my Note Pro work also??
Problem have to be with drivers or something..
Click to expand...
Click to collapse
I'd start with USBDEVIEW. Google it. Run that with no android devices connected to the PC. Uninstall all drivers related to any android device and reboot the computer. Then try again.
If that doesn't work, consider repeating that, rebooting and then updating the chipset drivers for your motherboard.
After that, I'm out of ideas.
Us Mac users have the same issue; the tablet is simply not recognized as a USB 3.0 device on my rMBP which is running Mavericks. It doesn't matter if I'm running windows as a virtual machine in VMWare Fusion or not so I'm thinking its at the driver level of Mavericks.
Sent from my SM-P900 using Tapatalk
ShadowLea said:
Mine doesn't show the "Use USB3.0" option that my Note 3 shows, but it clearly says "Connected as a media device via USB3.0" in the notification bar. (See attached screnshot)
Also, it just copied 1.03GB in 16 seconds from my laptop to my NotePro.
Clearly they removed the USB 3.0 setting from the menu, and it is now done automatically.
Click to expand...
Click to collapse
I copied 1.42GB file from my USB 3.0 HD to my ext. card - that took 5:52.
I just can't get 3.0 connection to work with NP (see attachment), Note 3 works fine.
muzzy996 said:
I'd start with USBDEVIEW. Google it. Run that with no android devices connected to the PC. Uninstall all drivers related to any android device and reboot the computer. Then try again.
If that doesn't work, consider repeating that, rebooting and then updating the chipset drivers for your motherboard.
After that, I'm out of ideas.
Us Mac users have the same issue; the tablet is simply not recognized as a USB 3.0 device on my rMBP which is running Mavericks. It doesn't matter if I'm running windows as a virtual machine in VMWare Fusion or not so I'm thinking its at the driver level of Mavericks.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Thank you for help. I uninstalled all drivers related to Android and/or Samsung, restarted my PC, connected NP and still not working. At this point I restarted computer again but that didn't help either... Where the heck can that problem be?
I also tried killing all processes that I knew I can safely kill from my PC (In hope if some program/process is doing harm for USB 3.0 connection) but no luck..
Spere said:
I copied 1.42GB file from my USB 3.0 HD to my ext. card - that took 5:52.
I just can't get 3.0 connection to work with NP (see attachment), Note 3 works fine.
Thank you for help. I uninstalled all drivers related to Android and/or Samsung, restarted my PC, connected NP and still not working. At this point I restarted computer again but that didn't help either... Where the heck can that problem be?
I also tried killing all processes that I knew I can safely kill from my PC (In hope if some program/process is doing harm for USB 3.0 connection) but no luck..
Click to expand...
Click to collapse
Hm.... Have you updated your PC's USB3.0 drivers? Have you tried using the Note 3 cable?
ShadowLea said:
Hm.... Have you updated your PC's USB3.0 drivers? Have you tried using the Note 3 cable?
Click to expand...
Click to collapse
I updated them twice, just to be sure. I got 2x USB 3.0 ports on my PC.
My external HD and Note 3 works well with both of them. And Note 3 also works with NP 12.2 cable.
Just my NP wont work no matter which port or cable I use.
On my friends laptop NP 12.2 with the cable that came in the box works well, immediately connects as 3.0 device.
I think I'll quit with this. Don't have the knowledge find out where the problem is.. I thought maby BIOS update might help, but since everything else works fine, I wont do that because the risk of totally f*** up my computer.
But if anyone here got any other/more ideas, I'm listening
Spere said:
I updated them twice, just to be sure. I got 2x USB 3.0 ports on my PC.
My external HD and Note 3 works well with both of them. And Note 3 also works with NP 12.2 cable.
Just my NP wont work no matter which port or cable I use.
On my friends laptop NP 12.2 with the cable that came in the box works well, immediately connects as 3.0 device.
I think I'll quit with this. Don't have the knowledge find out where the problem is.. I thought maby BIOS update might help, but since everything else works fine, I wont do that because the risk of totally f*** up my computer.
But if anyone here got any other/more ideas, I'm listening
Click to expand...
Click to collapse
You said you had an ASUS motherboard, right? I'd go ahead and update the BIOS, it's pretty fool proof with the newer ones (which you have USB3.0, so it's a safe assumption that it's new enough.)
I also have an Asus motherboard, funny thing is, my Note Pro does show the USB3.0 indicator in the notification bar, but I'm copying files over right now via Linux and it's copying at 9.9MB/s. That's pretty horrible. Added to that, my Note Pro won't charge from the USB port on my computer, but it will from the wall charger. It has a big red X over the battery when plugged into the PC. So I'm not sure if that's somehow related.
Another thought about both of our problems, is that maybe the cable is a little loose or something is in the port-hole. I know mine was a bit flakey for a bit there (as in I would plug it in, create a folder... then tried to rename it and it said it couldn't access the device... I had to try it three times after unplugging and plugging it back in.)
It doesn't make sense though that it's a BIOS and/or driver issue if you also have a Note 3 and it's working through USB3. I know on mine, when I tried it in Linux (can't recall if I did under Windows), it was extremely flakey there too. The Note Pro just autodetected it, but still copied slowly. I'll have to try that under Windows as well now.
slaapliedje
Yes, you may want to update your BIOS.
(For the record, I'm using an Asus N76VB with the factory BIOS, no issue).
Hm, maybe a silly suggestion... Are you using any type of USB charging setting? I know some of these Asus motherboards come with an option to overvolt the USB port to enable fast charging.
slaapliedje said:
Added to that, my Note Pro won't charge from the USB port on my computer, but it will from the wall charger. It has a big red X over the battery when plugged into the PC. So I'm not sure if that's somehow related.
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Not related. A USBport doesn't supply enough amperé to register as charging. Even my old Galaxy Tab 2 10,1 has that issue.
I know mine was a bit flakey for a bit there (as in I would plug it in, create a folder... then tried to rename it and it said it couldn't access the device... I had to try it three times after unplugging and plugging it back in.)
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Click to collapse
I have that issue with my Note 3 and even my TF700T since day 1. It's an MTP bug. And now since 4.4.2 I can't rename anything on my Note 3 without explorer.exe crashing. Different pc's, different OS's, different cables, no difference.
ShadowLea said:
Yes, you may want to update your BIOS.
(For the record, I'm using an Asus N76VB with the factory BIOS, no issue).
Hm, maybe a silly suggestion... Are you using any type of USB charging setting? I know some of these Asus motherboards come with an option to overvolt the USB port to enable fast charging.
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Click to collapse
I did read somewhere that Asus AI Suite (program to tune up voltage or something for usb charging) can somehow do "harm" to USB3 connection, but I don't have that one even installed.
Not related. A USBport doesn't supply enough amperé to register as charging. Even my old Galaxy Tab 2 10,1 has that issue.
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Well... I too see that red x on top but my tablet charges anyway (slowly byt still charges)
The funny thing here is like I said: My Note 3 works perfectly when plugged to USB3, but my NP doesn't like recognize that it's plugged to 3.0 port. It just acts like using 2.0. Same PC, same cable, different device.
Spere said:
I did read somewhere that Asus AI Suite (program to tune up voltage or something for usb charging) can somehow do "harm" to USB3 connection, but I don't have that one even installed.
Well... I too see that red x on top but my tablet charges anyway (slowly byt still charges)
The funny thing here is like I said: My Note 3 works perfectly when plugged to USB3, but my NP doesn't like recognize that it's plugged to 3.0 port. It just acts like using 2.0. Same PC, same cable, different device.
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Yeah, I know mine isn't charging because I watched, even after plugging it into my computer, it slowly go from 70% battery down to 65%.
When looking at what is hogging all the battery, it's the retarded Indexing service. I'm still in the process of seeing if there's a fix for that, but it really seems like it's having an issue (which would also explain why mounting it on the computer is flakey, since they could be trying to read the same file systems.) Oddly, my Note 3 doesn't have any of these issues (except actually mounting as USB3). In fact, I was starting to suspect my PC at work had crap USB ports, but it's just the stupid Blackberry cable (it only successfully charges the blackberry, not my Note 3 or anything besides my mouse that I've plugged into it.)
slaapliedje
I recently purchased this tablet from Walmart. It was appealing because it was cheap and looked to have everything I needed in a cheap tablet. I have not however been able to get my laptop to recognize the tablet when plugging it into the computer. It has two ports, a full size USB and micro USB, on it but neither work with the laptop.
The full size USB does nothing when plugged in. It does not recognize it at all. The micro USB does recognize but says the device isn't recognized and it will not give me options to update drivers and comes up short when troubleshooting. With RCA's outstanding customer service I have gotten nothing but silence. I really like the tablet but I am a bit frustrated with the inability to load my files on it.
Does anyone have any suggestions?
Thanks,
Keaton
You didn't say what Windoze you are using. The first thing I normally try is to install PDANET. I don't even know what PDANET is for, but it has a LOT of drivers, and normally fixes issues I have connecting strange phones and tablets. Just go here http://pdanet.co/ and use the download for Windoze button. This link also seems like my solution: http://joyofandroid.com/how-to-install-usb-driver-for-android
Good luck. Android access from windows is more or less a crap shoot, but it can usually be made to work.
- Joe
ReverendKeaton said:
I recently purchased this tablet from Walmart. It was appealing because it was cheap and looked to have everything I needed in a cheap tablet. I have not however been able to get my laptop to recognize the tablet when plugging it into the computer. It has two ports, a full size USB and micro USB, on it but neither work with the laptop.
The full size USB does nothing when plugged in. It does not recognize it at all. The micro USB does recognize but says the device isn't recognized and it will not give me options to update drivers and comes up short when troubleshooting. With RCA's outstanding customer service I have gotten nothing but silence. I really like the tablet but I am a bit frustrated with the inability to load my files on it.
Does anyone have any suggestions?
Thanks,
Keaton
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Click to collapse
I am using Windows 7. I haven't been able to bring myself to upgrade. I will look into the link you posted. Thanks!!
I recently bought a Google Pixel it's all working fine
But when I plug it on my PC it doesn't get recognized even though the phone is charging I don't get any notification that the phone is plugged through USB I have all the drivers installed
Here are the errors I'm getting: "Unknown USB Device (Device Descriptor Request Failed)" and "Windows has stopped this device because it has reported problems. (Code 43)" please help I've moved from iOS recently I don't want to refund I freaking love this phone! and i'm starting to get desperate.
Thanks
Not for the Pixel 2 but I thought it'd be the same case plus I need help ASAP cause I'm leaving country soon!
Are you connecting it using the cable that it came with? If you are, try a different port or reboot your phone and see if that helps. You can also get into the developer settings and tell it to MTP rather than USB Charging. Sometimes that helps. You can also try different cables, (if desktop) use the usb ports on the back of the computer rather than the front.
nolimit78 said:
Are you connecting it using the cable that it came with? If you are, try a different port or reboot your phone and see if that helps. You can also get into the developer settings and tell it to MTP rather than USB Charging. Sometimes that helps. You can also try different cables, (if desktop) use the usb ports on the back of the computer rather than the front.
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Yeah I did it all. It just doesn't wanna work
The cable it comes with is garbage. Use that only for charging and go buy a good USB C or USB A to C cable (for transfer, adb, etc. I've had better luck with the A to C cables).
clcdev said:
The cable it comes with is garbage. Use that only for charging and go buy a good USB C or USB A to C cable (for transfer, adb, etc. I've had better luck with the A to C cables).
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I am using an original S8 one, tried with my friend's Google pixel original one and tried with a Chinese crap all three of em same ting
Make sure you are plugging into a USB 2.0 port. If all you have are 3.X ports you need to enable USB debugging in Developer options. If you are plugging into a desktop use the ports on the back of the machine.
Sent from my Pixel 2 using Tapatalk
PiousInquisitor said:
Make sure you are plugging into a USB 2.0 port. If all you have are 3.X ports you need to enable USB debugging in Developer options. If you are plugging into a desktop use the ports on the back of the machine.
Sent from my Pixel 2 using Tapatalk
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Didn't work too. I never had this issue before when I had an iPhone
fr3akfr0m said:
Didn't work too. I never had this issue before when I had an iPhone
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Perhaps you should have stuck with iOS then?
Sent from my Pixel 2 using Tapatalk
PiousInquisitor said:
Perhaps you should have stuck with iOS then?
Sent from my Pixel 2 using Tapatalk
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It's too late for that now mate
I don't bother connecting with a cable. I use the free app 'Airdroid'. It gives you a url to use on your computer and as long as both your phone and computer are on the same network you can see all your files, photos, messages etc. on your computer screen. Very easy to move files either way and do all sorts of other things. Very slick.
BTW, you don't need to setup an Airdroid account just skip that bit.
scgf said:
I don't bother connecting with a cable. I use the free app 'Airdroid'. It gives you a url to use on your computer and as long as both your phone and computer are on the same network you can see all your files, photos, messages etc. on your computer screen. Very easy to move files either way and do all sorts of other things. Very slick.
BTW, you don't need to setup an Airdroid account just skip that bit.
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Nah I'm doing this so I can root n stuff
You don't need pc to recognize device as a drive via USB for file recognition to root and stuff. Just use adb push and pull. That's of course if it is recognized by adb. Mine is that way as not recognize mtp drivers but adb is fine
Sent from my Pixel 2 using my fingers on the keyboard.
I had the same issue when I first got my phone. Initially, the only way I was able to get it to work was plugging directly into a USB port on the PC....it wouldn't work on any USB hub. I ordered a Anker Powerline II cable (my hub was Anker so I figured it would have the best luck) and it worked. No other cable would work...not sure why. Also, I didn't have to enable debugging (I had tried that before and it still didn't work)...I was able to go into Settings and change USB from charge only to file transfer.
mikeynavy1 said:
I had the same issue when I first got my phone. Initially, the only way I was able to get it to work was plugging directly into a USB port on the PC....it wouldn't work on any USB hub. I ordered a Anker Powerline II cable (my hub was Anker so I figured it would have the best luck) and it worked. No other cable would work...not sure why. Also, I didn't have to enable debugging (I had tried that before and it still didn't work)...I was able to go into Settings and change USB from charge only to file transfer.
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Click to collapse
I'm plugging it into a port not a hub and it still doesn't wanna work
fr3akfr0m said:
I recently bought a Google Pixel it's all working fine
But when I plug it on my PC it doesn't get recognized even though the phone is charging I don't get any notification that the phone is plugged through USB I have all the drivers installed
Here are the errors I'm getting: "Unknown USB Device (Device Descriptor Request Failed)" and "Windows has stopped this device because it has reported problems. (Code 43)" please help I've moved from iOS recently I don't want to refund I freaking love this phone! and i'm starting to get desperate.
Thanks
Not for the Pixel 2 but I thought it'd be the same case plus I need help ASAP cause I'm leaving country soon!
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Click to collapse
I've had the same issue - it ended up being a bad cable.
I know you probably checked this, but... did you update the Google drivers on your PC? My phone wan't recognized until I installed the latest from Google.
Just use an a to c cable. If you're using the adapter that came with your pixel, it won't work. And yeah everyone else is right, use the 2.0 port
Apparently 8.1 fcuked up usb 3.x connections such that you can't even use them for data, only usb 2.0 for now, it's super annoying. There's an issue tracker for it if you want to star it.
I use Solid Explorer and the ftp server to connect to Win 10 for file transfers atm
I had the same problem. After I finally switched to my one USB 2.0 port, I was subsequently able to use my 3.0 ports again. It was a while ago, so I don't remember the details, but I think I updated the driver for the device that was reporting as active in Windows Device Manager while I was connected via the 2.0 port.
Usneato said:
I had the same problem. After I finally switched to my one USB 2.0 port, I was subsequently able to use my 3.0 ports again. It was a while ago, so I don't remember the details, but I think I updated the driver for the device that was reporting as active in Windows Device Manager while I was connected via the 2.0 port.
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Would be interesting if you could share your driver info - no one I've seen online has fixed this!