[Q] Computer won't recognize phone - General Questions and Answers

Hi there,
My father's computer just won't recognize any Samsung devices (GS2 HD LTE or the Note 2). Obviously it works on mine. Of course the proper drivers are installed, cable works just fine on my PC, and the USB port works with just any other devices (USB key, or ie Nikon camera).
I went on almost every website for a solution to my problem, but I just can't seem to find a proper answer to my problem.
Also, when both phones are connected, even if I drag the status bar, there just nothing happening. It's not even charging, and there's no difference if "debugging mode" is either "on" or "off". The GS2 Hd LTE is a stock phone, and the Note 2 is rooted, FYI.
The computer itself is an HP win7 64bit Home Premium.
Any one has a clue?!
Thanks!

are you using the cable that came with the phone? its a long shot but i've heard of people having problems with third party cables

Yup, I've actually tried original and 3rd parties, no success.

The only thing I can suggest is not to use a USB 3.0 port (and use USB 2.0). This has caused problems for me before with running ADB commands, so maybe with certain devices it can cause further issues?

try unrooting your phone, clear your data, reinstall samsung drivers and try again... hope this works!
if not then, then show your to any samsung centre and try to fix the prob...
Sent from my GT-S5360 using xda app-developers app

This happened to me when I was using my phone and Kindle on the same USB port.
Switched ports to one that had not been used and it worked.

The problem aren't the phones, it's the PC. Either 2 or 3.0 ports won't do anything... It's really really weird, and annoying. Probably more annoying than weird actually. Lol

Drivers
Reinstall your phone's drivers on your computer.

I did that already, I've even selected the drivers set from another website just in case those from Samsung were broken.

Related

[Q] adb won't connect to Epic on Mac OS X?

Has anyone been able to run 'adb shell' on a Mac and have it successfully connect to the Epic 4G? When I use adb on my MBP running Snow Leopard to connect to my EVO 4G, everything is fine. However adb will NOT detect my Epic 4G. USB debugging is checked on both devices. Also when I build projects in Eclipse I can send them to the EVO but the Epic is not detected. Any suggestions? Thanks!
ss4rob said:
Has anyone been able to run 'adb shell' on a Mac and have it successfully connect to the Epic 4G? When I use adb on my MBP running Snow Leopard to connect to my EVO 4G, everything is fine. However adb will NOT detect my Epic 4G. USB debugging is checked on both devices. Also when I build projects in Eclipse I can send them to the EVO but the Epic is not detected. Any suggestions? Thanks!
Click to expand...
Click to collapse
I can run it on my Mac no problems. :S Thats weird. I even made a system dump on the Mac.
I have the same issue. The Epic is very finnicky with connections on OS X. If I do get into ADB Shell its only for a few seconds before it kicks me out and then I have to restart the adb server in order to get a few extra seconds of connectivity.
Sent from my SPH-D700 using Tapatalk
try adbwireless from the market.
Sent from my SPH-D700 using XDA App
I have no problems. I flashed mine with root the first day it was released when I got home. But I also might have a different version that you. I'm using one that came from the evo section when it talks about part one root and part two nand. There's a win32, linux, and mac zip of adb ad it's needed files. I've never installed eclipse.
Could be flaky usb cable. Or try another usb port. Try reboot phone and computer. Sometimes it gets stubborn and a reboot might help.
Thanks for the suggestions, turns out I had to switch cables ~AND~ USB ports on my 2010 15 inch MBP - I'm good to go! ^_^
ss4rob said:
Thanks for the suggestions, turns out I had to switch cables ~AND~ USB ports on my 2010 15 inch MBP - I'm good to go! ^_^
Click to expand...
Click to collapse
Even so, try ADBwireless from the market, saves a usb port
Sent from my SPH-D700 using XDA App
it likely will error out for you again in the future, but if its doesnt then thats awesome. I had the same issues with getting it to connect to my mac in any form, it connected for a second or two then disappeared (same with mounting it as a usb drive).
Google "galaxy s mac osx" and you will see you aren't alone.
This is just my opinion and it doesn't amount to a hill of beans. Imo, the supplied cable is only good for emergencies or charging (and sometimes it doesn't even do that very well). The only other one I've used was the super expensive one you can buy at a corporate sprint store. Usb to micro usb. Yes it's way over priced, yes you could probably get something just as good or cheaper online, but I'm the kind of person that I want it yesterday. I don't know how good it is but it was a fraction of sprint's was a cable from ultra I saw at compusa. I think it was in the gps/phone/blue tooth headset section. I think it was a three footer for like 10 bucks or less.
http://m.compusa.com/m/http/www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4662499&CatId=445
http://m.compusa.com/m/http/www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4662500&CatId=445
http://m.compusa.com/m/http/www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4662501&CatId=5414
http://m.compusa.com/m/http/www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=4899873&CatId=5414
Theres a 3,6,12, and one foot cable for those links in that order. I'm doing this from the phone with swype and the hardware keyboard. This can be a real pita sometimes doing this.
Yea, I use the cable from my Nexus One to mount the phone, the one out the box work.
Sent from my SPH-D700 using XDA App
As the OP I should have mentioned - the cable I ended up using was a BlackBerry USB cable - I think that is irony.
The issue might be power, I was having the same issue on my MBA and found using a powered USB hub worked fine, even with the stock cable.
EliteMachina said:
The issue might be power, I was having the same issue on my MBA and found using a powered USB hub worked fine, even with the stock cable.
Click to expand...
Click to collapse
I can confirm the power issue. The only solution for me was a powered USB hub. My 2010 15 inch core-i7 MBP immediately recognized my Epic and I am able to connect using adb. I can finally stop borrowing my wife's Windows machine to mess with my phone lol.
Powered USB links Epic+newMacs.Epic works fine on older gen. But I want a fix update!
Got one problem with the Epic 4G. The phone doesn't connect to the current generation Macs (every other try, it connects for about 5 seconds and then drops out)... and that;s for all new Macs - iMacs, MacBook, MacBookPro, but it does connect to the previous generation Macs. Just walked out of the Apple store and tested it. Bummer, can't tether, can't access memory card unless I open the phone, remove the card, and with an adapter, plug it directly to the computer.... on older Macs, you just plug it in and everything connects perfectly... not on the current Macs! At the Apple store, all they could suggest was waiting for an update from either side -- Android/Samsung or Apple. For now, no connectivity though. I'll try the powered USB, though that feels like a very temporary fix. I'm on a MacBook Pro, and portable most of the time. BTW, yes, both systems are up to date.... oh, hey, just tested.... Powered USB works... still, where can I get a pocket powered USB??
Going a bit further...
Just to expand on the subject. Using a powered USB allows the link so you can access the microSD card. However, I still can't get PDANet to connect for tethering on the current Mac generation. (Again, it works fine on previous generation Macs). Does my cell phone want more power?!
Perhaps it needs more cowbell?
Seriously though, mine needed more power too. I couldn't wait so i bootcamp into windows and use windows.
That's good news
That's good news: If booting into windows will get it to work, that means that the hardware is capable of putting out the power needed. So, it's just a soft/driver issue... not a lost case then. Just hopefully someone in either the Apple side (more likely) or the Android side will care enough to push for a fix.

Captivate Cant Connect with USB

I've looked everywhere and cant seem to find an answer, so i figured i'd start a new thread.
My captivate used to connect to my computer just fine, but there was another computer it would just NOT connect too! Well, after a few months, it stopped connecting to my home computer as well.
I have USB debugging on, the phone is rooted and everything. When I plug it in and mount the USB drives, i get drives J and K on my computer, one for the internal storage, and one for the SD card i have in the phone.
When double clicking any of those drives, it just sits there and reads forever without ever doing anything. I can use the SDK to run "adb devices" and it see's the phone, Odin One Click finds the phone but freezes on reading file line, or just fails all together.
Any ideas?
Try reinstalling the samsung usb drivers and restart your computer, that'd be my first step.
Sent from my SAMSUNG-SGH-I897 using XDA App
You have to be on the touch wiz home screen if you're trying to connect to Kies, otherwise turn on USB debugging and you should be good to go
Sent from my SAMSUNG-SGH-I897 using XDA App
SeenNotScene: I've uninstalled, rebooted, re-installed several times. I've been having this problem for a couple months now and i've tried everything i can think of. It doesnt work
bkhams: I dont even know what Kies is? I always have USB debugging turned on, and once connected i bring down the drop down menu and mount the USB so i can access my phones files as if they were another drive.
I had the same problem, and Samsung peeps told me I had to use the USB cable that came with the phone, low and behold they were right. Connected right away with the USB that came with the phone, could that be your problem?
I had the same problem in the past and it was actually a hardware problem with the Captivate and not anything with the computer. I ended up taking the phone in and they exchanged it for me.
I do not know if yours could be having the same problem, but that was my experience. Frustrating, to say the least.
Hmm... Could be the hardware i guess.. I know its not the cable though because i've only ever used the cable that came with it.
Have you tried connecting to the USB port directly off the motherboard? My connections were "sketchy" at best when using the ports of the top of the computer case. Once I connected directly off the MOBO, zero problems since.
Sloved!
axis01 said:
Have you tried connecting to the USB port directly off the motherboard? My connections were "sketchy" at best when using the ports of the top of the computer case. Once I connected directly off the MOBO, zero problems since.
Click to expand...
Click to collapse
Thank you for suggestions! My front USB connector is probably connected to some internal HUB, not going straight to the motherboard and wont work. Connecting directly to MB USB solve the problem. I am a little bit surprised... but whatever - M$ bull*hits. I spend couple of hours yesterday to find out whats going on. Thank you again!

Phone not being seen by any PC

So this issue started a few days ago. Any time I plugged my phone in it would constantly connect and disconnect from the pc. I've tried multiple usb cables, ports, and the 3 PCs I have with the same result on each. Now when I plug it in, it is no longer being recognized by the PC, Odin, ADB, etc... It will charge but that is it.
I have a warranty replacement coming to me however I need to be able to get this one back to stock... Any suggestions?
Before anyone asks, NO it has never been wet, dropped, damaged in any way, set on fire, caught in a land slide, earthquake, what have you.. The phone itself functions perfectly fine. All drivers are up to date, none of my PCs configurations have changed. I have one I use specifically for app development and not even that one will see the phone.
I had the same problem. I used a different cable and it all worked better....now with that said it happened again so I flashed my phone back to stock and all was well.
Then went to flashing ROMS.
Sent from my SAMSUNG-SGH-I727 using xda premium
Really check out the micro usb cable. A bad cable will just about always allow a device to charge, but data transfer is another story. If you really have tried a few micro USB cables, then it the problem relies elsewhere. Try restarting both phone and PC, and if neither works, sounds like you have a busted port on the Skyrocket.
Thank you both for your responses. I am a PC technician so I followed my usual troubleshooting steps to figure this out. I narrowed it down to either all of my cables are bad (not a chance) or the phone is just f**ked (likely). Ah well ill have to try to use another way to force the stock firmware and recovery on here. Lol
HTC = Hate The Consumer
I use my old Nokia OEM USB cable. Connects with the right number of pins on the USB connection end. I'd check your USB cables for # of pins . Skyrocket uses 5 I believe. Also that there is sufficient power to your USB ports. Aka avoid front USB ports which could only be 4 pin....
Sent from my I727 rocket on Marz! @[email protected]
When you plug the usb cable in, do you see the usb icon at the top left of your screen? I have to pull that window down to tell it to connect to pc, then confirm it again before mine connects. Mine doesn't auto connect on its own.
I see you've been a member for a few years so if its not connecting, that really sucks man. Hope you get it figured out.
Sent from my SAMSUNG-SGH-I727 using xda premium
Your phone is a ghost.
Sent from my HTC One X
Not running the AOKP ROM are you? The R3 build had an issue with this, and all AOKP will disable USB to PC if you enable 'fast charge' under ROM Control...
Good luck :S
According to what I've been reading you can try using the *#7284# code and setting the USB portion from PDA to MODEM and then back to PDA and it would kickstart the connection. No dice for me though. Ive been through 7 different USB cables already.. I am not about to go and buy one just to keep playing with it my other phones connect just fine using the same cables. No, I am running the latest Sky ICS

HTC One X - Unknown Device - No Hardware ID

I have an AT&T HTC One X that charges fine, but I cannot sync it with the computer.
I've uninstalled and deleted all the old HTC Drivers, I installed the HTC Sync Manager, and still no luck.
When I try to resolve the conflict, I go to Harware info and I get USB\UNKNOWN.
When it connects to the computer, it just starts charging, and thats it.
I have also tried multiple cables, and all the USB ports on my computer.
I've read around on the other threads, and still haven't found a solution that works.
My current theory would be to replace the USB Port on the phone, but I dont want to modify any hardware if its a software issue.
Any help would be greatly appreciated!
-Thanks
I'm on the same boat and I tried everything with the drivers and different USB cords. I don't think anyone has any definitive solution. Can the USB port on the phone really get defective?
I don't think the USB port itself can be defective, its probably the soldering that wasn't done correctly. I assume the the prongs that handle the data weren't soldered all the way. But im in no way an electrical engineer so I totally could have been making that up.
Im gonna open it up later today and inspect the port connection and see if anything is up.
SouthernGeorge said:
I have an AT&T HTC One X that charges fine, but I cannot sync it with the computer.
I've uninstalled and deleted all the old HTC Drivers, I installed the HTC Sync Manager, and still no luck.
When I try to resolve the conflict, I go to Harware info and I get USB\UNKNOWN.
When it connects to the computer, it just starts charging, and thats it.
I have also tried multiple cables, and all the USB ports on my computer.
I've read around on the other threads, and still haven't found a solution that works.
My current theory would be to replace the USB Port on the phone, but I dont want to modify any hardware if its a software issue.
Any help would be greatly appreciated!
-Thanks
Click to expand...
Click to collapse
If it's charging, then I'd think the USB port is fine. Have you tried installing the full HTC program and then just uninstalling the sync software so as to leave the drivers?
Yeah, I uninstalled it but still nothing...
Alright, here a quick update. I plugged in my brothers phone and his connected fine. So my phone is the issue.
So, and I'm just wondering here... All I want to connect to PC for is to root my phone. Would it be at all possible to splice open a micro USB cable and connect them to the pogo ports on the back? I don't know a lot about the pogo ports, but there are 5, so it makes me wonder if HTC implemented the same functionality of the USB but just somewhere else on the phone?
Sent from my HTC One X using xda app-developers app

A new kind of brick

I have a SCH-I915 (Verizon) which is not recognized by any machine that it gets plugged into. There's no unknown device, no beep of a usb connection, it does beep like a charger has been connected (and gets the red x on the battery icon, indicating the amperage is insufficient), but the PC doesn't recognize there's an interactive device on the other end. I have spent 3 days combing the forums. I can assure everyone, it is NOT a driver issue. For one thing, the same laptop that flashed the wrong firmware and unlocked the bootloader is among those who can't see it. It also isn't visible to the best buy samsung rep or he'd have flashed it for me. I've also used anycut to manually select mass storage or samsung kies. Neither work. After reading many, many MANY posts on devices not being recognized, it seemed to me the ultimate fix for most of the people with these symptoms was a new cable. I just bought a cable and it's the same. The original does me no good, neither does the new one (which is an insignia from best buy). The maddening thng is, it was working FINE (apart from being unusable...but it was able to be connected to any way you like) just a few days ago. It was the factory reset from within the 4.1.2 OS that seems to have changed something. My idea (which may be entirely off base, since I don't actually know the USB protocols is, the tablet gets plugged in and either is supposed to say "I'm here" or the PC asks "who are you?" After that would be steps on establishing what device it is, etc... I think this initial handshake is what's broken. The PC thinks it's got a usb fan or whatever, the tablet thinks it's connected to a crappy charger.
So I've got a couple questions
1) Do they make charging cables which are distinct from the data transfer cables?
2) Has anyone used one of these insignia cables? Was it fine for you?
3) Is there any other nuclear option I can deploy myself? I don't have much faith in those best buy guys. (On a side note, I was allowed to use the guy's laptop to try and get it to work and if I had had a thumb drive, I'd have all the cool imaging software they have...but it was not to be.)
Does it shows up when connected in recovery or download mode?
Sent from my Nexus 4 using XDA Premium HD app
No it doesn't
No matter the computer I'm attaching to, nor whether it's in download, recovery, or fully up, the connection appears to only be seen by one side.

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