HTC One X - Unknown Device - No Hardware ID - AT&T, Rogers HTC One X, Telstra One XL

I have an AT&T HTC One X that charges fine, but I cannot sync it with the computer.
I've uninstalled and deleted all the old HTC Drivers, I installed the HTC Sync Manager, and still no luck.
When I try to resolve the conflict, I go to Harware info and I get USB\UNKNOWN.
When it connects to the computer, it just starts charging, and thats it.
I have also tried multiple cables, and all the USB ports on my computer.
I've read around on the other threads, and still haven't found a solution that works.
My current theory would be to replace the USB Port on the phone, but I dont want to modify any hardware if its a software issue.
Any help would be greatly appreciated!
-Thanks

I'm on the same boat and I tried everything with the drivers and different USB cords. I don't think anyone has any definitive solution. Can the USB port on the phone really get defective?

I don't think the USB port itself can be defective, its probably the soldering that wasn't done correctly. I assume the the prongs that handle the data weren't soldered all the way. But im in no way an electrical engineer so I totally could have been making that up.
Im gonna open it up later today and inspect the port connection and see if anything is up.

SouthernGeorge said:
I have an AT&T HTC One X that charges fine, but I cannot sync it with the computer.
I've uninstalled and deleted all the old HTC Drivers, I installed the HTC Sync Manager, and still no luck.
When I try to resolve the conflict, I go to Harware info and I get USB\UNKNOWN.
When it connects to the computer, it just starts charging, and thats it.
I have also tried multiple cables, and all the USB ports on my computer.
I've read around on the other threads, and still haven't found a solution that works.
My current theory would be to replace the USB Port on the phone, but I dont want to modify any hardware if its a software issue.
Any help would be greatly appreciated!
-Thanks
Click to expand...
Click to collapse
If it's charging, then I'd think the USB port is fine. Have you tried installing the full HTC program and then just uninstalling the sync software so as to leave the drivers?

Yeah, I uninstalled it but still nothing...

Alright, here a quick update. I plugged in my brothers phone and his connected fine. So my phone is the issue.

So, and I'm just wondering here... All I want to connect to PC for is to root my phone. Would it be at all possible to splice open a micro USB cable and connect them to the pogo ports on the back? I don't know a lot about the pogo ports, but there are 5, so it makes me wonder if HTC implemented the same functionality of the USB but just somewhere else on the phone?
Sent from my HTC One X using xda app-developers app

Related

Captivate Cant Connect with USB

I've looked everywhere and cant seem to find an answer, so i figured i'd start a new thread.
My captivate used to connect to my computer just fine, but there was another computer it would just NOT connect too! Well, after a few months, it stopped connecting to my home computer as well.
I have USB debugging on, the phone is rooted and everything. When I plug it in and mount the USB drives, i get drives J and K on my computer, one for the internal storage, and one for the SD card i have in the phone.
When double clicking any of those drives, it just sits there and reads forever without ever doing anything. I can use the SDK to run "adb devices" and it see's the phone, Odin One Click finds the phone but freezes on reading file line, or just fails all together.
Any ideas?
Try reinstalling the samsung usb drivers and restart your computer, that'd be my first step.
Sent from my SAMSUNG-SGH-I897 using XDA App
You have to be on the touch wiz home screen if you're trying to connect to Kies, otherwise turn on USB debugging and you should be good to go
Sent from my SAMSUNG-SGH-I897 using XDA App
SeenNotScene: I've uninstalled, rebooted, re-installed several times. I've been having this problem for a couple months now and i've tried everything i can think of. It doesnt work
bkhams: I dont even know what Kies is? I always have USB debugging turned on, and once connected i bring down the drop down menu and mount the USB so i can access my phones files as if they were another drive.
I had the same problem, and Samsung peeps told me I had to use the USB cable that came with the phone, low and behold they were right. Connected right away with the USB that came with the phone, could that be your problem?
I had the same problem in the past and it was actually a hardware problem with the Captivate and not anything with the computer. I ended up taking the phone in and they exchanged it for me.
I do not know if yours could be having the same problem, but that was my experience. Frustrating, to say the least.
Hmm... Could be the hardware i guess.. I know its not the cable though because i've only ever used the cable that came with it.
Have you tried connecting to the USB port directly off the motherboard? My connections were "sketchy" at best when using the ports of the top of the computer case. Once I connected directly off the MOBO, zero problems since.
Sloved!
axis01 said:
Have you tried connecting to the USB port directly off the motherboard? My connections were "sketchy" at best when using the ports of the top of the computer case. Once I connected directly off the MOBO, zero problems since.
Click to expand...
Click to collapse
Thank you for suggestions! My front USB connector is probably connected to some internal HUB, not going straight to the motherboard and wont work. Connecting directly to MB USB solve the problem. I am a little bit surprised... but whatever - M$ bull*hits. I spend couple of hours yesterday to find out whats going on. Thank you again!

[q] usb not recognized

anyone else have this problem?
I have the latest HTC Driver.
When I first got my phone it was perfectly normal until I rooted my phone. I would have to try plugging and unplugging the Stock HTC USB multiple times for my computer to recognize my phone. It is getting pretty annoying. I was wondering if anyone else has this problem as well. (doesnt matter which ROM I use, problem continues.)
P00t said:
anyone else have this problem?
I have the latest HTC Driver.
When I first got my phone it was perfectly normal until I rooted my phone. I would have to try plugging and unplugging the Stock HTC USB multiple times for my computer to recognize my phone. It is getting pretty annoying. I was wondering if anyone else has this problem as well. (doesnt matter which ROM I use, problem continues.)
Click to expand...
Click to collapse
You sure it's not the cable ?
Or, perhaps the usb port connector on the phone, or the one you're trying to plug into could have loose/damaged contacts?
Obviously, somethings changed or different. Try to replicate as many of the conditions that you had when it did work, as you can.
Scott_S said:
You sure it's not the cable ?
Or, perhaps the usb port connector on the phone, or the one you're trying to plug into could have loose/damaged contacts?
Obviously, somethings changed or different. Try to replicate as many of the conditions that you had when it did work, as you can.
Click to expand...
Click to collapse
i have three HTC phone charger. 2 of them are in perfect condition, brand new, and they both still give me the same problem. maybe, something is wrong with my phone inside?
P00t said:
i have three HTC phone charger. 2 of them are in perfect condition, brand new, and they both still give me the same problem. maybe, something is wrong with my phone inside?
Click to expand...
Click to collapse
I'm talking about the cable itself, and maybe that's what you are talking about when you say "htc phone charger."
As far as "something wrong with your phone inside," you perhaps are missing or not understanding what I'm referring to.
Look at your phone up close at the part where you plug it in. Real close. You should see 4 little metal strips... Contacts. I was trying to suggest for you to check if there was a physical issue, loose, bent connector on the cable or on that part of the phone.
Or, on the connector of the port on the computer you were trying to connect it to.
The fact that you have to do it several times for it to recognize, but that it at least DOES eventually recognize it, made me suspect it's something intermittent, like a bad/loose connector, or a cable that has one of the wires inside it broken.
I don't know what other than something having to do with the usb connector on the phone, possibly where it's soldered to the PCB, that would cause it to intermittently give you problems.

Phone not being seen by any PC

So this issue started a few days ago. Any time I plugged my phone in it would constantly connect and disconnect from the pc. I've tried multiple usb cables, ports, and the 3 PCs I have with the same result on each. Now when I plug it in, it is no longer being recognized by the PC, Odin, ADB, etc... It will charge but that is it.
I have a warranty replacement coming to me however I need to be able to get this one back to stock... Any suggestions?
Before anyone asks, NO it has never been wet, dropped, damaged in any way, set on fire, caught in a land slide, earthquake, what have you.. The phone itself functions perfectly fine. All drivers are up to date, none of my PCs configurations have changed. I have one I use specifically for app development and not even that one will see the phone.
I had the same problem. I used a different cable and it all worked better....now with that said it happened again so I flashed my phone back to stock and all was well.
Then went to flashing ROMS.
Sent from my SAMSUNG-SGH-I727 using xda premium
Really check out the micro usb cable. A bad cable will just about always allow a device to charge, but data transfer is another story. If you really have tried a few micro USB cables, then it the problem relies elsewhere. Try restarting both phone and PC, and if neither works, sounds like you have a busted port on the Skyrocket.
Thank you both for your responses. I am a PC technician so I followed my usual troubleshooting steps to figure this out. I narrowed it down to either all of my cables are bad (not a chance) or the phone is just f**ked (likely). Ah well ill have to try to use another way to force the stock firmware and recovery on here. Lol
HTC = Hate The Consumer
I use my old Nokia OEM USB cable. Connects with the right number of pins on the USB connection end. I'd check your USB cables for # of pins . Skyrocket uses 5 I believe. Also that there is sufficient power to your USB ports. Aka avoid front USB ports which could only be 4 pin....
Sent from my I727 rocket on Marz! @[email protected]
When you plug the usb cable in, do you see the usb icon at the top left of your screen? I have to pull that window down to tell it to connect to pc, then confirm it again before mine connects. Mine doesn't auto connect on its own.
I see you've been a member for a few years so if its not connecting, that really sucks man. Hope you get it figured out.
Sent from my SAMSUNG-SGH-I727 using xda premium
Your phone is a ghost.
Sent from my HTC One X
Not running the AOKP ROM are you? The R3 build had an issue with this, and all AOKP will disable USB to PC if you enable 'fast charge' under ROM Control...
Good luck :S
According to what I've been reading you can try using the *#7284# code and setting the USB portion from PDA to MODEM and then back to PDA and it would kickstart the connection. No dice for me though. Ive been through 7 different USB cables already.. I am not about to go and buy one just to keep playing with it my other phones connect just fine using the same cables. No, I am running the latest Sky ICS

Connection USB not working

Hi guys, here's my problem:
When I connect my HTC to the computer only battery charges. At no time did I get the option to "Sync, Mass Storage, etc. ..".
I've tried different MicroUSB, but I think the problem is the phone.
When connected, do not install the drivers or anything, it automatically starts to charge the phone.
I had thought of sending it to HTC SAT, but the problem is that I am Root, S-OFF and bootloader unlocked with HTCDev. Would try to make the method for re-S-On, the original recovery, etc. .. I can not do any of the steps since for all you need to connect your phone to PC with USB.
I have been told to try to install an RUU, maybe that solves the problem of malfunctioning USB, but you know any other method by which it can again be S-On?
Check in your phone settings that you haven't set it to charge only rather than asking you when you plug in the cable.
And when you pull down the notification panel on the homescreen, isn't there an option showing to let you select which mode you're in?
MMoodyB said:
Check in your phone settings that you haven't set it to charge only rather than asking you when you plug in the cable.
And when you pull down the notification panel on the homescreen, isn't there an option showing to let you select which mode you're in?
Click to expand...
Click to collapse
I have everything related to the software reviewed, and never gives me the connection type.
What I'm trying to get is back to being s-on the original recovery, etc ...but it is impossible, the pc did not detected and I can not do any command from MS-DOS.
Also thanks for the reply.
By any chance have you tried a new USB cable ? The reason I'm asking is I had the same problem and it would charge only and not give me the opportunity to do anything else. Once I switched USB cables to another universal cable I was able to sync and Suddenly was recognised again. I had to use the universal cable though as my other two cables did the same thing no joy. But once I hooked up to the universal my problem was solved. So before you go as far as returning the device DO try another universal cable. You can get them from amazon for about 1.99 very inexpensively! As a matter of fact I just ordered another because cables in my case have gone bad fast . Perhaps because I buy the cheap ones. Lol. But do try it. It solved my problem right away. It won't hurt to try. Strange thing was it didn't work on my other two cables only my universal cable. But I'm ok with that because it IS working perfectly now using the universal cable. Like I said its worth a try . Hope this helps you out. Best wishes!
Sent from my Sensation Z710e using xda premium

[Q] Computer won't recognize phone

Hi there,
My father's computer just won't recognize any Samsung devices (GS2 HD LTE or the Note 2). Obviously it works on mine. Of course the proper drivers are installed, cable works just fine on my PC, and the USB port works with just any other devices (USB key, or ie Nikon camera).
I went on almost every website for a solution to my problem, but I just can't seem to find a proper answer to my problem.
Also, when both phones are connected, even if I drag the status bar, there just nothing happening. It's not even charging, and there's no difference if "debugging mode" is either "on" or "off". The GS2 Hd LTE is a stock phone, and the Note 2 is rooted, FYI.
The computer itself is an HP win7 64bit Home Premium.
Any one has a clue?!
Thanks!
are you using the cable that came with the phone? its a long shot but i've heard of people having problems with third party cables
Yup, I've actually tried original and 3rd parties, no success.
The only thing I can suggest is not to use a USB 3.0 port (and use USB 2.0). This has caused problems for me before with running ADB commands, so maybe with certain devices it can cause further issues?
try unrooting your phone, clear your data, reinstall samsung drivers and try again... hope this works!
if not then, then show your to any samsung centre and try to fix the prob...
Sent from my GT-S5360 using xda app-developers app
This happened to me when I was using my phone and Kindle on the same USB port.
Switched ports to one that had not been used and it worked.
The problem aren't the phones, it's the PC. Either 2 or 3.0 ports won't do anything... It's really really weird, and annoying. Probably more annoying than weird actually. Lol
Drivers
Reinstall your phone's drivers on your computer.
I did that already, I've even selected the drivers set from another website just in case those from Samsung were broken.

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