Hard reset-> Not coming up with same as instructions - Captivate General

Well for any of you that saw my long post about problems, I give up. Trying to hard reset.
BUT...
Instructions I find say this:
Turn the power off. If your Samsung Captivate is frozen, pull the battery out and reinsert it
Hold the Volume Down button
Press and release the Power button
You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
Select Clear Storage by pressing the Volume Down button
Press and release the Power button
Now simply confirm your decision: Volume Up for YES and Volume Down for NO
But when I do that I get a completely different menu. I get this:
Reboot System Now
Reinstall packages
Delete all user Data
Delete Cache Data
I finally use d Delte all user data and that did it.
But to make a long story a alot shorter, it is booting up with all these Sorry messages about differen Google process not starting. And I do see the finance clock screen I had messed with that still had a stock quote in it. So, I'm sure it is not fully hard resetting.
Any ideas?
[EDIT]
Tried another hard rest, and it came up with this big yellow triangle wiht an android mopping the floor, and saying Downloading... Do not turn off target!!!
WTF???
[EDIT2]
What I wonder may be the problem now is, I had rooted the phone. I did it with the method described on this forum, or maybe the other one I frequent, that edited one item in the Update file, and that file is still on the phone. I think I'll hunt down that thread and post a question about this there.

Good News!
For anyone reading this and is interested, the fix was to apply the factory rom. I utilized info in this thread.

Related

[Q] sense malfunction...help please

Hi,
I dont know what happened but since this afternoon (no matter how many times I perform a soft reset) sense is unable to start. I cant even navigate my phone. however I can still send and recieve calls but that's it.
Does anybody know what caused this? Although I install various software on an regular basis I'f never flashed the standard ROM.
Can you please tell me how to perform a hard-reset if software doesn't allow me to?
quote from the manual:
"To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default. Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset"
However before you do that, you could try disabling sense + soft reset + enabling sense -> this helped me few times when my sense wouldn't start.
The question is can you get to Start Menu / Settings? or - if not - does your ActiveSync work?
Some info from the Htc website..
Performing a Factory/Hard Reset You can return your phone to its original state, as it was when it left the factory. This is also called a hard reset. You might want to do this if you are giving your phone to a friend or relative and you want to remove all your data first, or if your phone has a persistent problem that is not solved by powering off the phone and then powering it on again.
A factory reset is a drastic measure. It permanently erases all your personal data and customized settings, and also removes any programs you have installed. Make sure that you have backed up the information and files you want to keep. For information about ways of backing up your phone, see the following topics:
Synchronizing With Outlook on Your Computer
Backing Up Your Phone Using Microsoft My Phone
Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone settings.
On the Home screen's Settings tab, tap Menu > All Settings > System > Clear Storage.
Enter 1234.
Tap YES to perform the reset, or tap NO to cancel the reset.
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using buttons on the phone.
With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
While holding the volume buttons, press the END/POWER button briefly and then release it.
When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
p107r0 said:
quote from the manual:...
...The question is can you get to Start Menu / Settings? or - if not - does your ActiveSync work?
Click to expand...
Click to collapse
...The answer is: No...I'll try your manual quote tnx...
Yes Activesync still works...
Shum97 said:
Performing a Factory/Hard Reset... ...
Click to expand...
Click to collapse
Tnx guys but no luck, when phone is off and I hold the volume buttons then briefly tap power button the damn thing turns on...the the whole crap starts all over again...nothing works except sending and recieving calls...
ok, before you attempt to loose all your data, try copying unpacking the attached file to your Windows folder - it can be done with ActiveSync,
if I did not screw up, once the file is copied there, long-press of phone button should bring the today settings, where you can try to disable sense, and see what happens then...
dub027 said:
Hi,
I dont know what happened but since this afternoon (no matter how many times I perform a soft reset) sense is unable to start. I cant even navigate my phone. however I can still send and recieve calls but that's it.
Does anybody know what caused this? Although I install various software on an regular basis I'f never flashed the standard ROM.
Can you please tell me how to perform a hard-reset if software doesn't allow me to?
Click to expand...
Click to collapse
WTF... Same here... Turning the phone on this afternoon, suddenly Sense does not want to start anymore... No mather how many times I try!!!
Update: at least the "Hard Reset" worked. So back to basic and Sense worked again. :-( Now updating the phone again... Sigh...
Righard said:
Update: at least the "Hard Reset" worked. So back to basic and Sense worked again. :-( Now updating the phone again... Sigh...
Click to expand...
Click to collapse
one more (sad) reason for investing in good backup app, be it SPB, Sprite, Resco or whatever...
p107r0 said:
one more (sad) reason for investing in good backup app, be it SPB, Sprite, Resco or whatever...
Click to expand...
Click to collapse
Agree 100%. I backup regularly but now I cant even hard-reset so that's not my problem.
Until now a hard reset always worked. Putting your (p107r0) file in the windows folder at least gave me the uportunity to disable sense and grand me access to the settings. But the touch screen seems to suffer from this virus too...when I try to purge my stored info (entering 1234) the keyboard shows what key I press but the number doesnt appear in the textbar...
Even trying to install a cab doesnt work. I can find everything on the phone but tapping does nothing...
I'm very close to flushing the phone down the toilet or something...
I feel your pain (1 month with overheating mainboard), but don't flush it yet
try the second method for HR - the one where you start with both vol keys pressed
p107r0 said:
I feel your pain (1 month with overheating mainboard), but don't flush it yet
try the second method for HR - the one where you start with both vol keys pressed
Click to expand...
Click to collapse
TNX!!! tried and at last problem 'solved' (hard reset worked) let's hope it's a last for me...
mods you can close this thread as far as I'm concerned.

Hard reset not working (among other things) on samsung captivate - please help!

I got carried away there, so I'll summarize:
Yesterday most of the apps on my phone started crashing. I tried clearing from recovery mode, but nothing went away. Today, I've tried to reflash to stock to get the phone completely clean, but also no good. Even using master clear and reflashing the rom doesn't clear the phone out. Everyone says it works, but the applications are all still there after the reboot, except now they all crash, including launcherpro, leaving me no way to do anything at all on the phone
I'm desperate because my phone is currently unusable. Please help!
Update: I found another method for doing it, listed below, which worked. Still no data though
Anyone have any ideas what might have happened/how I can fix?
2.- :::: CAPTIVATE HARD RESET :::
captivate must be powered OFF to perform this reset, If the device is on, turn it off
- Press and hold both volume buttons + -
- While holding down volume buttons + -, press the power button while maintaining the volume buttons pressed in for around 5 seconds
- Release volume buttons but, keep the power button pressed
- you'll see at&t start up animation release power button
- menu appears
- follow instructions using volume buttons
delete cache data, press power
delete all user data, press power
reboot system, press power
*** (optional) turn off the phone, put my sim card back, turn the phone on
Holy crap... I don't know what's wrong now... I did "Delete user data" and "delete cache" from the boot menu, and STILL everything is there!
What is wrong with my phone?
reflashing to stock... hopefully this does the trick...
ok I went through the process of flashing to stock, and it said it worked, but the old applications are still there!
Now, when I reboot, I get a ton of force close messages; presumably everything that normally would be launching on startup.
how do I actually clear this device and get it back to stock?!
for reference, here's the page I used:
http://forum.xda-developers.com/showthread.php?t=731989
I having the same exact problem where I tried to flash back and I have all these process error message thats dont let me do anything really need some help on this one been at it for hours
seps1816 said:
I having the same exact problem where I tried to flash back and I have all these process error message thats dont let me do anything really need some help on this one been at it for hours
Click to expand...
Click to collapse
Hey there,
I'm afraid this won't help much, but in the end I had to call the AT&T warranty department and get a replacement phone. There's a 1 year on the phone, and while I had to jump through some hoops, they did replace it. If you're within 30 days then you're definitely in luck, as you can take it back to the store you bought it at
Good luck!

[How-To] Reboot frozen phone without battery pull

I haven't seen this posted yet so I wanted to share. If this is already posted, or well known, laugh at me then delete this thread please.
While playing a game yesterday my phone locked up and I didn't want to take my case off and do a battery pull. I just came from the GS3, and the only way to reboot a frozen phone was to do a battery pull. As many of you know many phones have a way to "hard reboot" by pressing certain button combinations for a certain length of time. I started trying different button combinations until I found one that worked.
Super simple.
Hold power + volume down for 10 seconds then let go (while screen is on or off, it doesn't matter)
After a few seconds a black screen will appear
That screen will give you three options
1. Normal Boot
2. Factory Reset
3. Safe Mode
Double and triple check that Normal Boot is highlighted!
Use the volume keys to scroll up/down
Use Home button to select
Be very careful not to hold the volume down after the screen goes black while doing the hard reboot button sequence because you will scroll off of Normal Boot. If you accidently scroll to Factory Reset unknowingly and hit the home button you just wiped your phone.
I'm not sure why this key sequence exists, especially if you can use the power and home/vol up/down to achieve the same thing before booting.
joshua.justice said:
I'm not sure why this key sequence exists, especially if you can use the power and home/vol up/down to achieve the same thing before booting.
Click to expand...
Click to collapse
Yes, they must have done this for the USER. About time Samsung gave us a way to reboot a froze phone without a battery pull.
My phone locked up this morning and I tried this, worked like a charm. Thanks!
I'd rather not take the chance of accidentally factory resetting the phone but to each his or her own! not trying to throw a wrench in your findings. still a neat feature.
whtciv2k said:
I'd rather not take the chance of accidentally factory resetting the phone but to each his or her own! not trying to throw a wrench in your findings. still a neat feature.
Click to expand...
Click to collapse
The only possible way to reset your phone is to not look to see that Reset your phone is highlighted in bright red while the others are black. And the button combination that causes the hard reboot doesn't include the home button, the home button is what triggers the reboot or reset. You would have to blindly press buttons to reset your phone.
Before someone presses the home button just look 3 inches above the home button to make sure your on Normal Boot. Not that hard considering in the middle of all these buttons you need to press is the screen in which you see if your about to reset or reboot.
Just tried this to reboot my phone when I had a ROM installed to a non-stock slot on Safestrap - worked like a charm.
I'll agree that it's not difficult to avoid doing a factory reset, but that doesn't mean it's an entirely comforting option to have pop up on the screen when you're doing a reboot. I know better than to pull the trigger on a loaded shotgun, but I still keep the safety on and don't point it at anything I'm not willing to blow a huge hole in until I'm ready to actually fire it.
It's not so much that people have an issue with how likely they are to accidentally wipe their phone, it's the degree of consequence such a mistake would bring that makes them - and rationally so - wary.
Not that I'd compare the damage of a negligent shotgun blast to a factory reset phone - I'm just using that as an illustration that regardless of how easily an accident can be avoided, as the cost of the accident increases people like to build additional safety measures/practices to guard against them. So the slightly overzealous warnings here are, I feel, appropriate since if you're going to use this method you should be especially aware of the presence of the "congratulations, your phone is reset to factory defaults" consequence so that you'll double and triple-check to be sure you're not making that selection unless it's the one you really want.
TheAutonomousGeek said:
Just tried this to reboot my phone when I had a ROM installed to a non-stock slot on Safestrap - worked like a charm.
I'll agree that it's not difficult to avoid doing a factory reset, but that doesn't mean it's an entirely comforting option to have pop up on the screen when you're doing a reboot. I know better than to pull the trigger on a loaded shotgun, but I still keep the safety on and don't point it at anything I'm not willing to blow a huge hole in until I'm ready to actually fire it.
It's not so much that people have an issue with how likely they are to accidentally wipe their phone, it's the degree of consequence such a mistake would bring that makes them - and rationally so - wary.
Not that I'd compare the damage of a negligent shotgun blast to a factory reset phone - I'm just using that as an illustration that regardless of how easily an accident can be avoided, as the cost of the accident increases people like to build additional safety measures/practices to guard against them. So the slightly overzealous warnings here are, I feel, appropriate since if you're going to use this method you should be especially aware of the presence of the "congratulations, your phone is reset to factory defaults" consequence so that you'll double and triple-check to be sure you're not making that selection unless it's the one you really want.
Click to expand...
Click to collapse
I totally agree. To be honest I reset my phone once while I was figuring out this method. I initially thought that the button combination was Vol down + Home + Power. Well it wasn't and I had held vol down to long and it scrolled over reset phone, and holding the home button in triggered the reset. I only did that while searching for the correct button combination. Most hard reboots that I knew about used 3 buttons not 2.
For the record though, once you press reset phone, it doesn't ask "are you sure" or anything like that, it just resets.
shootind5nukes said:
For the record though, once you press reset phone, it doesn't ask "are you sure" or anything like that it just resets.
Click to expand...
Click to collapse
Good to know. I wouldn't have counted on that being the case but it's definitely a helpful caution to let people know there's no safety net.

[Q] Tablet Meep X2 from Oregon Scientific: stuck on initial screen

Hallo everyone.
At a quick look I was not able to find the forum area for introductions so... My name's Roberto and I'm intrested (among other things ) in Android world (I have several smartphones and a couple of tablet).
My problem is a Tablet: Meep X2 from Oregon Scientific :crying:. The thing is stuck to the intial screen (the one with a gear which turns on and on...)
Does anyone know how to hard reset the Tablet?
Clearly I tried the on/of button for several seconds, the reset button on the back, any combinations between theese two... I also completly discharge the battery.
Any help will be welcomed.
T.I.A.
Android Recovery - Meep X2
It is possible to boot the MEEP! X2 into Android recovery mode. On the back of the tablet is a small cover. Remove it (It should slide off). It will expose the external SD card slot and you should also see a hole labeled "Upgrade". Make sure the MEEP! X2 is off. Using a small object, insert it into the "Upgrade" hole and push the button in. Keeping the "Upgrade" button pushed in, push in and hold the "Power" button. Keep both buttons pushed in, while the MEEP! X2 turns on/boots. After a few seconds, you should see "Android system recovery <3e>" at the top of the screen. At that point, you can now let go (stop holding in) both buttons. Use the "Upgrade" button to select/highlight "wipe data/factory reset". Once selected/highlighted, push the "Power" button. The "wipe data/factory reset" process wlll start. Once completed, your MEEP! X2 should reboot. Hopefully, it will not get "stuck" on the boot screen and be back up and working. A factory reset will wipe all data from the MEEP! X2, to include the preloaded apps. However, those can be recovered from the "Meep Store", along with any apps you may have purchased. Google Play items can be reinstalled, after you have relinked the Meep's Google Play email and password to it. Unfortunately, all game progress will be lost, but it is a small price to pay to get your Meep working again. I cannot take credit for these instructions. I found them posted by an individual on the Meep Tablet - Italia Facebook page. The instructions seemed to have worked for several people. A few have reported that they coud not get into Android recovery mode, but I think it may work for you. On another note, these instructions do not work for the original MEEP! Good luck!
Thank You!
Scoobert_Doo said:
It is possible to boot the MEEP! X2 into Android recovery mode...
Click to expand...
Click to collapse
Thanks very much! :good:
That's what I need to know.
The point is: all andorid devices can be restored using "recovery mode" but the problem is to enter in such a modality when there are NOT phisical Volume Keys on your device!.
Thank s again!
Cannot make Meep X2 tablet work again
Hi,
I have a MeepX2 tablet which had many errors and encounter force close randomly.
Therefore I tried to make factory reset.
After finished operation seemed nothing changed.
Tried again and tablet would not start anymore.
Now when try to start it only see some backlight on display and nithing else.
Does anyone have software which I could put by cable ?
Dan
Scoobert_Doo said:
It is possible to boot the MEEP! X2 into Android recovery mode. On the back of the tablet is a small cover. Remove it (It should slide off). It will expose the external SD card slot and you should also see a hole labeled "Upgrade". Make sure the MEEP! X2 is off. Using a small object, insert it into the "Upgrade" hole and push the button in. Keeping the "Upgrade" button pushed in, push in and hold the "Power" button. Keep both buttons pushed in, while the MEEP! X2 turns on/boots. After a few seconds, you should see "Android system recovery <3e>" at the top of the screen. At that point, you can now let go (stop holding in) both buttons. Use the "Upgrade" button to select/highlight "wipe data/factory reset". Once selected/highlighted, push the "Power" button. The "wipe data/factory reset" process wlll start. Once completed, your MEEP! X2 should reboot. Hopefully, it will not get "stuck" on the boot screen and be back up and working. A factory reset will wipe all data from the MEEP! X2, to include the preloaded apps. However, those can be recovered from the "Meep Store", along with any apps you may have purchased. Google Play items can be reinstalled, after you have relinked the Meep's Google Play email and password to it. Unfortunately, all game progress will be lost, but it is a small price to pay to get your Meep working again. I cannot take credit for these instructions. I found them posted by an individual on the Meep Tablet - Italia Facebook page. The instructions seemed to have worked for several people. A few have reported that they coud not get into Android recovery mode, but I think it may work for you. On another note, these instructions do not work for the original MEEP! Good luck!
Click to expand...
Click to collapse
Reset select
Intruder66 said:
Thanks very much! :good:
That's what I need to know.
The point is: all andorid devices can be restored using "recovery mode" but the problem is to enter in such a modality when there are NOT phisical Volume Keys on your device!.
Thank s again!
Click to expand...
Click to collapse
After you do the above steps it tells you to use volume up/down buttons to select the options. However the Meep X2 does not have any volume buttons. To select the factory reset you will have to push the Upgrade button to scroll through the menu. Once you get to the selection you want, you will select the option by pushing the power button. The Meep should successfully reset once the factory reset is selected. Thank you for your time.

[Completed] [Q] pppplease help me unlock HTC one mini password

can you please tell me how, without losing my phones data how o unlock the screen when if forgotten my password that had to be changed and i am so forgetful due to pain meds from two broken feet, i forgot to not forget to write it down... i have been at this all night. PPPPPPllllleeeeeaaaaasssseee, anyone, there's a way right. Sofie
i will stay on this screen until i see some angelic like answer take the pain away.
sosofie said:
can you please tell me how, without losing my phones data how o unlock the screen when if forgotten my password that had to be changed and i am so forgetful due to pain meds from two broken feet, i forgot to not forget to write it down... i have been at this all night. PPPPPPllllleeeeeaaaaasssseee, anyone, there's a way right. Sofie
Click to expand...
Click to collapse
I don't know if by 'subscribing to thread' directly to my email was what the go is. i just want to see it appear right here. hnging for ANYONE TO HELP. close to going to the place of the promise of, 'i'll do anything'. but don't wanna lie. i shall be eternally grateful and send flowers??
jowelvjoy said:
Important: The Fast boot option in Settings > Power must not be selected.
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
htc one max hard reset
but "The Fast boot option in Settings > Power must not be selected"
do a trick
first press and hold power button then do restart wile restarting hold the volume down button you will reach in to boot loader
.:good::good:
Click to expand...
Click to collapse
Hi,
As far as I've ever known, a factory reset, or reflashing your stock or custom rom is the only way to get into the device now. That's exactly what the password is for, so no one can access your data. So any option to bypass the password involves wiping your data completely.
Sorry, but that's how it works by design.
Good luck!
Thank you. Thread closed.

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