I got carried away there, so I'll summarize:
Yesterday most of the apps on my phone started crashing. I tried clearing from recovery mode, but nothing went away. Today, I've tried to reflash to stock to get the phone completely clean, but also no good. Even using master clear and reflashing the rom doesn't clear the phone out. Everyone says it works, but the applications are all still there after the reboot, except now they all crash, including launcherpro, leaving me no way to do anything at all on the phone
I'm desperate because my phone is currently unusable. Please help!
Update: I found another method for doing it, listed below, which worked. Still no data though
Anyone have any ideas what might have happened/how I can fix?
2.- :::: CAPTIVATE HARD RESET :::
captivate must be powered OFF to perform this reset, If the device is on, turn it off
- Press and hold both volume buttons + -
- While holding down volume buttons + -, press the power button while maintaining the volume buttons pressed in for around 5 seconds
- Release volume buttons but, keep the power button pressed
- you'll see at&t start up animation release power button
- menu appears
- follow instructions using volume buttons
delete cache data, press power
delete all user data, press power
reboot system, press power
*** (optional) turn off the phone, put my sim card back, turn the phone on
Holy crap... I don't know what's wrong now... I did "Delete user data" and "delete cache" from the boot menu, and STILL everything is there!
What is wrong with my phone?
reflashing to stock... hopefully this does the trick...
ok I went through the process of flashing to stock, and it said it worked, but the old applications are still there!
Now, when I reboot, I get a ton of force close messages; presumably everything that normally would be launching on startup.
how do I actually clear this device and get it back to stock?!
for reference, here's the page I used:
http://forum.xda-developers.com/showthread.php?t=731989
I having the same exact problem where I tried to flash back and I have all these process error message thats dont let me do anything really need some help on this one been at it for hours
seps1816 said:
I having the same exact problem where I tried to flash back and I have all these process error message thats dont let me do anything really need some help on this one been at it for hours
Click to expand...
Click to collapse
Hey there,
I'm afraid this won't help much, but in the end I had to call the AT&T warranty department and get a replacement phone. There's a 1 year on the phone, and while I had to jump through some hoops, they did replace it. If you're within 30 days then you're definitely in luck, as you can take it back to the store you bought it at
Good luck!
Related
I started haveing issue with the device last night, the phone app was locking the phone up, i tried restoring from my sprite, but it didnt work.
I got it to a point where it workied, but for some reason it lost all my contacts and email settings.
Well I said screw it, ill just hard reset and start from scratch, after a soft reset, it hung on the "Touch Pro" screen withthe red text at the bottom, then just sits there.
If I hard boot it does the same thing.
any ideas?
go into bootloader and then flash a new ROM there.
Hold Volume down and reset. You will go to bootloader. Plug in USB and flash from there. No need to sd flash.
it will not go past the touch pro screen, still sitting like that now. I cannot even turn it off, just reset it and get back to the same spot.
did you take out the battery for a time? but you do that on your own risk... for me that doesnt sound good ...
greetz
Boris
Yep, the best I have been able to get is plugging the phone in and getting it to constantly reset itself.
BRICKED!
New ohone in the mail, hope to have it tomorrow,
Now, do I use my old sprite back up from a week or so ago, or start from scratch?
BD
best is to begin new, but for me that would take 1,5 days cause i know nothinh about UC; thats why i restore my spb backup... with differen Romeos version i had never problems ... take the rom upgrade mode...
Greetz
Boris
Once I get to the bootloader screen, how do I flash the rom?
What is the latest stock rom and what is best link to download?
I finally got to the hard reset warning screen. It says press "send" to reset. Everywhere else (including manual) it says to press "volume up". Anway, I pressed and released "send" but nothing happens. It seems frozen on teh warning screen. Or does it take a few minutes to hard reset.
PLEASE HELP!!!!!
Did you tried the method with settings => system => "Speicher löschen" ( in german; "eraze memory" or something like that in english) => input 1234??
Greetz
Boris
I sent mine back, it did nothing.
hard reset
i had to hard reset my htc touch pro as well because i unistalled a program and it wiped out like half the stock programs. this is what i did....
1). make sure you back everything up that you have on your phone.
2). shut off your phone
3). hold the volume down button and the enter button at the same time. (enter button is the big cirle center button)
4). while holding those two buttons in, press and hold the power button on the top until the popup appears on the screen. then just follow the steps and your phone should be like brand new again!!
Funny thing I did it the first time and it worked like a charm. But now i'm having trouble in doing it again?? any suggestions?? anyone???
Hi,
I got my HTC HD2 only a couple of weeks ago, and I already got a problem with it
The thing is, that I can't boot it up properly; when pressing the "Turn on/Turn off/hang up"-buttom, it boots by comin' up with the white screen with the green "HTC"-logo in the middle and some system information in the left buttom.
Afterwards the animation with "quietly brilliant" comes up and the Windows logo with the orange background comes up - and then it turns off and boots up again.
I've tried to...
* reset it (not hard reset - I have some contacts that I don't wanna loose).
* charge it up (I can, when the windows-logo appears, see, that the battery's full)
* pull out the battery for several hours
Please help - I'm very sad about that I used tons of money on a device, that now won't work.
Is there any way, where I can solve the problem without loosing all my contacts?
I did it!
Ok, found out that all my contacts were synch'ed with my gmail.
I hard-resetted it, and it works now.
Thanks for your help
Lol well done!
For people that dont have push/exchange contacts etc, always backup using myphone, spb, sprite or other software.
Cant tell you enough how important it is to back up, unless you like loosing everything right?
Greetz.
Boot problem..
Hello there,
I bought my HTC HD2 like 2 months ago, and the first two days it froze like thrice !
Now, suddenly i find it turned off then when i try to boot it up, it get stuck on the white screen with the green "htc" and information in red to the bottom left. It hangs there!
It did later show the following black screen with white text:
"The device is unable to boot because either you have turned off the device incorrectly or tired to install an application from untrusted source. Press Volume Up to reset your decice or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory settings"
but the thing is, i can't press anything at this stage, nothing happens....
I did try to hardware reset, charge, remove battery and put back, etc..
areej said:
Hello there,
I bought my HTC HD2 like 2 months ago, and the first two days it froze like thrice !
Now, suddenly i find it turned off then when i try to boot it up, it get stuck on the white screen with the green "htc" and information in red to the bottom left. It hangs there!
It did later show the following black screen with white text:
"The device is unable to boot because either you have turned off the device incorrectly or tired to install an application from untrusted source. Press Volume Up to reset your decice or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory settings"
but the thing is, i can't press anything at this stage, nothing happens....
I did try to hardware reset, charge, remove battery and put back, etc..
Click to expand...
Click to collapse
You tried:
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
If that dont work try flashing a new rom using mtty.
If that still doesnt work I would expect it to be a hardware problem, i would send it back to htc or if without warranty take it to a Phoneshop (or open yourself), probably a wires loose or something.
Thank you for replying... but sadly no, it didn't work
I do have warranty, ill take care of that..
Thank you again.
did hard reset and returned to factory settings. all my installed applications were lost. pity.
All I wanted is to install the @#$%% russian keyboard!
ALWAYS backup first. Simple.
I am having the same issue. Nothing has been installed as far as App's go. This is straight out of the box.
Boot Screen
R 2.10.50.26
G 15.39.50.07U
D 2.13.90963 8G
I have been able to Boot it to the home screen once. But the battery is Low and When I connect it, it locks
Things done -
Hard Reset up+down+end
up
up
Battery pull
Removed SD and SIM and turned on
None have effect
Idea's ?
I have the same issue. Phone Just out of the box I can't start it. It started once but crashed, I removed battery and is gone.
Now it remains frozen with white screen and htc logo.
I tried everything reset, hard reset, all things now is charging the battery for 4 hr. Crappy phone or software.
What to do??
ktod_16 said:
I have the same issue. Phone Just out of the box I can't start it. It started once but crashed, I removed battery and is gone.
Now it remains frozen with white screen and htc logo.
I tried everything reset, hard reset, all things now is charging the battery for 4 hr. Crappy phone or software.
What to do??
Click to expand...
Click to collapse
If its brand new out of the box, id take it back and get a different one. If its second hand, see if you can get into bootloader. If you can you can then flash a stock htc rom, if not its back to the shop.
Dark Ninja said:
You tried:
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
If that dont work try flashing a new rom using mtty.
If that still doesnt work I would expect it to be a hardware problem, i would send it back to htc or if without warranty take it to a Phoneshop (or open yourself), probably a wires loose or something.
Click to expand...
Click to collapse
hey can wires be the reason that hd2 cant boot up.shows green boot logo but no system information at boot and stucks there only tried every thing hard reset,custom rom,stock rom,mitty,sd method rom install..every thing...
i have the same problem But how i can Backup when phone is turned off
A few months ago a friend, who's very familiar with flashing G1's helped me flash mine to the Cyanogen 5.0.7.05 mod. After making a phone call today I now have no phone or data service. On top of that, when I go into the storage section there is no option to reset the phone. How do I reset the phone with this mod?
MrAutomatic said:
A few months ago a friend, who's very familiar with flashing G1's helped me flash mine to the Cyanogen 5.0.7.05 mod. After making a phone call today I now have no phone or data service. On top of that, when I go into the storage section there is no option to reset the phone. How do I reset the phone with this mod?
Click to expand...
Click to collapse
1) Turn the phone off.
2) Turn it on by holding Home + Power
3) You should get into a recovery console. Depends on which your friend decided to flash, but to wipe either scroll down to wipe or hit "ALT + W"
- It'll ask you to confirm by hitting the Home key.
akapoor said:
1) Turn the phone off.
2) Turn it on by holding Home + Power
3) You should get into a recovery console. Depends on which your friend decided to flash, but to wipe either scroll down to wipe or hit "ALT + W"
- It'll ask you to confirm by hitting the Home key.
Click to expand...
Click to collapse
Thanks I did that a few hours ago when my friend told me, but its not fully reseting the phone. After I come back to the screen for the initial login I still don't have phone/data signal, and the background pic I put up is still on there, so its not doing a full data erase. Pretty weird.
MrAutomatic said:
Thanks I did that a few hours ago when my friend told me, but its not fully reseting the phone. After I come back to the screen for the initial login I still don't have phone/data signal, and the background pic I put up is still on there, so its not doing a full data erase. Pretty weird.
Click to expand...
Click to collapse
Try reflashing the ROM or upgrading to a newer one and then wiping.
Another thing you may want to try is completely clean off your SD card with the exception of the files you are going to flash. THEN try to flash/wipe.
Well for any of you that saw my long post about problems, I give up. Trying to hard reset.
BUT...
Instructions I find say this:
Turn the power off. If your Samsung Captivate is frozen, pull the battery out and reinsert it
Hold the Volume Down button
Press and release the Power button
You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
Select Clear Storage by pressing the Volume Down button
Press and release the Power button
Now simply confirm your decision: Volume Up for YES and Volume Down for NO
But when I do that I get a completely different menu. I get this:
Reboot System Now
Reinstall packages
Delete all user Data
Delete Cache Data
I finally use d Delte all user data and that did it.
But to make a long story a alot shorter, it is booting up with all these Sorry messages about differen Google process not starting. And I do see the finance clock screen I had messed with that still had a stock quote in it. So, I'm sure it is not fully hard resetting.
Any ideas?
[EDIT]
Tried another hard rest, and it came up with this big yellow triangle wiht an android mopping the floor, and saying Downloading... Do not turn off target!!!
WTF???
[EDIT2]
What I wonder may be the problem now is, I had rooted the phone. I did it with the method described on this forum, or maybe the other one I frequent, that edited one item in the Update file, and that file is still on the phone. I think I'll hunt down that thread and post a question about this there.
Good News!
For anyone reading this and is interested, the fix was to apply the factory rom. I utilized info in this thread.
I have a Tmobile HTC One M7 that I paid $300 for. It was awesome! However, I wanted to root it. So I successfully unlocked the bootloader, installed TWRP and then proceeded to attempt to root. Something went wrong and now this thing is useless! I cannot tell you where it went wrong because when the first sign of trouble appeared I started doing all kinds of **** to try and fix it, none of which worked and I have lost track of what I did in the process of trying to root and then subsequently trying to fix. I know there were some wipe cache, wipe dalvik cache, install zip from SD, I may have even tried to flash a custom ROM without the thing being rooted. I have been reading for days, trying this, trying that to no avail. The phone is brand new, without a scratch. It will power up like normal, but when it gets to the lock screen where you swipe the little lock in the bottom tray to use the phone it will not respond at all! It recognizes the network because it is displayed in the notifications bar up top, it can see the signal strength, it knows what time it is, it knows what the date is, but it will not get past the damn lock screen. ADB sideload works. I was able to push a zip and flashed it, even said android is upgrading when I rebooted, but it did not solve my problem. It will not power off, but when I hold the power button down, to turn it off the back arrow < and home symbol flash and after about 10 seconds a dialog box pops up that says to restart your phone continue to press and hold the power button and starts a countdown. Once the countdown gets to zero it restarts. If I hold the volume down button while doing this it will go into the boatloader and I can get into recovery. Apparently there is no backup to restore because when I try a restore I get the same exact same thing. I thought I had done one, I must have erased it somehow. I have been trying to resolve this for weeks now and am at my wits end. Any suggestions please !?!? Will anyone on this forum take it if I ship to them and fix for a fee? Otherwise this things going in the trash.