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XDA Neo problems, stuck at ipl, spl, gsm screen, bluetooth not working Please Help

Hello friends, this is my first post in prophet forum, though I had been a ppc user for more than 2 years. 5 months back, I bought an O2 XDA Neo, which was loaded with a dopod rom, with numbers coming up as 2.09.001 etc during startup. Shortly after purchase, I flashed with RUU_Prophet_220734_2207114_024721_QtekWWE_Ship rom. Everything went on well, and I was using the phone without problems for the past 2 - 3 months. Well not exactly without problems, some times when I reset the phone, it gets stuck at the spl, ipl screen, and I have to reset again many times to get it to load windows. I initially thought the problem may be due to the battery not being charged fully, but later I found that battery charge is not the problem, as the phone not booting became more and more common even with a fully charged battery. Even when I managed to get the phone started after repeated and frustrating soft resets, I started to get corrupt PIM data, like the contacts and calendar applications not starting up. ALso strange folders with name y? and y?? appeared in the phone memory. THese folders could be deleted only with Resco Explorer. Also the bluetooth was not working properly, that is when I turn it on using the comm manager, the blue tooth icon gets activated but actually no bluetooth is turned on. Later after a soft reset, bluetooth turns on but now the icon in comm manager is not activated. I did a hard reset a couple of times thinking that this problem will be rectified, but all the problems continued.
Going through the forum i read some where that JAMin_WWE_213923_2139123_022021_ship was one of the most stable roms for this phone, so I set about flashing this rom. I used ROMUpdateUtility-NoVendorID and the update went on till 95 % when it showed error 326. I tried again, with the same result. I later flashed RUU_Prophet_220734_2207114_024721_QtekWWE_Ship back, and the phone is working as before.
NOw I would like to get the following problems corrected
1. Phone getting stuck at ipl, spl, gsm screen
2. Proper working of bluetooth as I would like to use it with my BLueant Supertooth II
WHat will be the correct these prolems ? will the imate rom correct these problems, if so how am I to go about loading it ? or is there a better one than what I am having now ? or is it a HARDWARE problem ?
I am very sorry for this extremely long post, but I felt if I said all my problems in one post, I would get better response.
PLease help....

You should have stayed with the RUU_Prophet_220734_2207114_024721_QtekWWE_Ship ROM from the beginning, since it's the best and also latest official Prophet ROM. It's a 2.20 ROM which is the latest available.

GAMBIT999 said:
You should have stayed with the RUU_Prophet_220734_2207114_024721_QtekWWE_Ship ROM from the beginning, since it's the best and also latest official Prophet ROM. It's a 2.20 ROM which is the latest available.
Click to expand...
Click to collapse
I am still with that ROM. It is with this ROM that my prophet is causing the above problems.

Can you guys advice me how to load JAMin_WWE_213923_2139123_022021_ship rom with out this error 326 showing up ?

Is my S200 beyond repair?

After I tried to upgrade the rom to WM6, my JAMin got stuck at bootloader. After that, I tried to flash WM5 roms without success and suddenly (after a reset) the screen became white with some horizontal and vertical lines constantly moving. I discovered that it was only the screen that was garbled as it still connected to PC, so I installed (without seeing anything on my JAMin) the NVID ROM trying to restore it. It installed sucessfully, but the screen remained garbled with the white background and random lines. I know it was sucessfully installed because I heard the typical "welcome" sound before configuration.
Do you know any way to restore the screen? Or must I send it to I-Mate to repair?

You can try and reattach the screen cable to the rest of the device, but this will boid any warranty you have, and may damage your device further. If the device is under warranty, I would suggest flashing the ROM the device came with (unfortunately the FTP server is down at the moment, so it might take some fishing around for) and sending the device back to get repaired properly.

mpmf said:
After I tried to upgrade the rom to WM6, my JAMin got stuck at bootloader. After that, I tried to flash WM5 roms without success and suddenly (after a reset) the screen became white with some horizontal and vertical lines constantly moving. I discovered that it was only the screen that was garbled as it still connected to PC, so I installed (without seeing anything on my JAMin) the NVID ROM trying to restore it. It installed sucessfully, but the screen remained garbled with the white background and random lines. I know it was sucessfully installed because I heard the typical "welcome" sound before configuration.
Do you know any way to restore the screen? Or must I send it to I-Mate to repair?
Click to expand...
Click to collapse
Hi frd,
I have exactly the same problem!
Nothing , only the f*** white screen!
I can browse the device via active sync, can rcv calls but the white screen.
I have checked the ribbon connector of the LCD and make reflashing some ROMs but nothing.
I still wondering is it hardware or software problem!
Please let me know if you have progress!
Thanks
G.

Try to replace LCD module, I think thats right way.

It will be a hard ware problem. Probably the ribbon cable as the screen is showing something so it must be working at least a bit.

Hello,
i have the same Problem with my QTEK S200.
First i changed the Rom and it worked perfectly for two days.
Then i had to change my Sim card and after that the problem came again.
I tryed a lot of times to reflash the rom but the problem persist.
How can it be that it worked again for some days ?!
is it the touchscreen of the lcd unit i have to replace ?
is it possible to do it by my self ?
thanks for your help !

Hi everyone.
I had a similar problem an hour ago (Qtek S200 G3):
I Upgraded to a 6.1 rom and then to another, after that my device was stuck in bootloader(3 colour screen). Any 6.1 rom that I tried would install, but after installation device always boot in to the 3 colour screen.
I tried this original shipped rom http://files.mail.ru/HZUAH1 (it's WorldWidwEnglish) (to download just click the link "скачать" or the file name RUU_Prophet_220734_2207114_024721_QtekWWE_Ship.exe
) and it installed!!! It TAKES A WHILE TO INSTALL!!! But it worked!!!
May want to try it.
Hope this helps.

hello,
picture on screen was immediatly clean again ( bootload image ).
it was impossible to change the rom because i have a G4 model.
i flashed the rom with another french rom for G4 and it worked perfekt.
now i tried to remove the battery again for 3 seconds and now i have the same problem again. really strange ....
i tryed the same procedure again but no success.

I reinstalled differents rom's again starting always installation from bootloader.
After about 10 new installations i've clean picture again.
now i'll not put off, restart, or take of battery till one of you know what's the problem.
Thank you for your help !!

are you guys sure its not an intermitant hardware problem, it sounds like it to me. if yu were able to get a clean picture for a short time and now its white again, it cannot be the rom? As for replacing it, nothing is impossible and there is always ebay and google

QTEK S200 G4 CID unlock
How can I CID unlock a device that need´s that to upgrade the Rom?
Is there already any program that , Lockwiz dont do the job, can performe the unlock?
Thank you.

For G4 CID unlocking, you need to user Hard/Soft SPL.

same problem
my imate jamin got the same problem. it happens only and only when I remove the battery and when I leave it to charge for 1-2 days the LCD works again and show clear pic. any suggestion? activesync and &... are all ok!

Well, i upgraded to windows Mobile 6, but haven't removed the batterie anymore.
But i'm able to put it off now, what was impossible before.

Randomly shuts off

Hey,
in the past couple of days my phone has just randomly shut off while I was using it (e-mailng). The screen will go blank and the green LED will stop blinking. I'm using HTCs latest room.
I called HTC support and they say I should send it in. Has anyone dealt with HTC repairs yet? I don't really feel like sending my phone in and then they can't do anything. I'm dependent on it.
Did anyone experience the same thing their phone? (random shut offs while using, not windows freezing)
Thanks,

My advice is dont send it in.
I had the same problem and i got it solved with a hard reset.
And while i was at resetting i though i'd upgrade to Gonzo's WM 6.1
Just do a hard reset or install gonzo's rom and you'll be fine.

Hi there, same problem here. Getting very annoying to type a message or try to dial a number and the damn thing shuts off. Doesnt happen all the time, maybe once a day or every other day. Have a updates skin on it from fireburned, not sure if that has any effect on it. On doing a hard reset, what will be lost on the phone so I know what to save first.

Hey There,
I have the same problem, I find it turns off in the middle of my calls. I think it might have something to do with the battery, because it doesn't seem to do it when it's plugged into a charger. I upgraded to Dr. Gonzo's WM 6.1, but that didn't fix the problem. Still happy that I upgraded though. Does any one have an idea of what's wrong?

I had the same problem, and tried several roms. Nothing helped. Then I flashed, so I had the newest radio etc. but that didnt help either...
I tried for a time not to install anything at all, but that didnt help, therefore I send it in to the repair shop. All they did was to hard reset it and send it back. Then I send it back and then they replaced the mainboard, and after that it works perfect...
But...
It might happend to your phone if you clock it to faster speeds. - But if your phone goes black without you installing any software then send it in.

if you hard reset, you will lose all your data, and you are going to restore all the settings to default
going to lose sms, mms, emial and stuff,
search somewhere in the forum , i've seen somewhere a great backup program but cant remember the name, you should try using it before hard reseting
cheers

Touch Pro crashed - needed hard-reset to recover

Has anyone experienced their TP crashing during normal operation, and found the only way to recover is through a hard reset?
That's what happened to me last night. I'm running a stock HTC ROM that I upgraded when it came out (two weeks ago?) and the device was working without any problems up until then.
Last night though I was using Opera to browse a website and it suddenly became unstable. I closed Opera and found it wouldn't re-start so I performed a soft-reset. From this point on the device wouldn't go past the boot screen (displaying 'HTC Touch Pro' with the red version numbers - not even getting to the animation). I attempted to soft reset a few times (and even removed the battery for a while) but it still would not boot.
So I performed a hard-reset and restored a backup, whereupon it now seems ok again.
To give a little more info:
- the device was fully charged (had been on charge via USB all day)
- TF3D not installed - standard WM6.1 with SPB Phone Suite installed
- Browsing over wifi (bluetooth and HSDPA connection were also active)
- Running Opera 15613
- Just before the crash, a bug appeared whereby typing a single character into a website textbox (using the slide-out keyboard) would cause that character to be repeated a large number of times on screen - this has never happened before
I've always run the device with the stock HTC ROM and never had any issues like this.
Anyone had anything similar happen?

Yep, just had to hard reset then restore sprite...I was trying to play a song through tf3d and it froze. Soft reset only lead me up to the first screen that states radio version...yaddah yaddah yaddah...hard reset 'solved it'.

Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
hope this helps
BHole

BHole said:
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
BHole
Click to expand...
Click to collapse
It gets warm sometimes, however in this case I'd only been using the device for a few minutes, so I think it was still cold.
I tried removing the battery but that didn't help.
Seems to be behaving itself since then though.

I got the same problem nearly every day. After a few hours (up to 12) it gets frozen. Only hardreset was possible. I got this problem since a view months. I'm trying now to leave one after another program not installed after every necessary hardreset. Currently i'm suspecting either WM6.5 itself, vAlert or some other mortscript apps. For now i don't installed vAlert and there is no crash since over 24 h.
The following programs are innocent:
- tf3d
- pointui
- SmsReportsEraser

Surprisingly enough, I had the exact same problem just the other day. I got my TP about two weeks ago and was still looking around here learning the ropes of flashing etc and the differences between it and the Mogul. I kinda liked the business card reader that came on the stock rom and couldn't find it as a cab anywhere so I was undecided on flashing a new rom. I also didn't like the TF3d so I wasn't running it. I was using the regular win today screen with spb weather and Phone Suite installed. Worked fine like that for over a week. I got a text message on Tuesday and the TP froze up, so I did a soft-reset. It got frozen on the boot screen just as you described. Fortunately I was able to in hard-spl from the micro disk to unlock it, then I installed NFSFAN's custom rom, also from the micro disk.
Not related to the topic, but I really like how that new rom functions. I added the telus radio as well and now the battery at least makes it through the work day. Before I had to charge it mid day! Only thing I miss is that stupid business card program from the stock rom. If anyone can point me to a cab I'd really appreciate it. I get so many cards its a pain to enter them all manually.
Thanks,
PhilyT

I just started having this problem a couple of days ago. This has happened twice now. Warm-booting did start the reset process (I would get the splash screen), but it never got past that.

i think theres a thread about this somewhere. The cause isnt known but they are trying to pinpoint the problem. Bad rom chip, software problem etc
I've also have been affected by this and its a pain... having to setup the device again.
Mainly this problem has to do with tf3d2 in my case as i try to save a contact each time it will free. So i have to manually enter a phone number and store it.
I guess its better than a hard-reset

Problem: Polaris set back itself to delivery-state!

Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
After I have begun to recharge it for a short time, I switched it on. The Polaris told me to calibrate the touchscreen. After it, It started with the assistant for first steps of WM. I canceled it and then I where on the Home Screen. The HTC Home and the Plugin for G-Alarm where lost. When I tried to start a program I have installed some time before, it hadn’t worked. All programs I had installed for my self, seemed to be lost. When I tried to start them, there comes the failure like comes when I’ll install them (the program is from an unknown developer…; I don’t know the text in English exactly, because it is in German on my Polaris) All the SMS where lost and the Plugins on the Program Tab of the HTC Home and the Phone numbers in the Cube where also lost.
All seemed that the Polaris is in delivery state, but the installed programs where still in the list of programs in settings of WM.
The last way for me was to install the ROM now onto the phone. After I’ve installed it new today, WM 6.1 again, all worked very well and I’ve installed some programs like finger menu etc. new. After one restart while an installation, the problem comes again. The whole Phone seemed to be in delivery state. The only change is now, that the phone-program of the Polaris in WM doesn’t work anymore. When I click onto the telephone receiver- picture in WM, nothing happened. Earlier the screen comes, where I have to input my pin-number.
Have anybody an idea, why the mistake happened and what I can do to repair it? Is it a soft- or hardware mistake? I have no Idea what I could do to repair it. The last way I could do is to send it to the dealer where I’ve bought it, because I’m still in guarantee-time, or has anybody an idea, how I can repair the software without send it back for repair?
Regards from Germany,
Robert

Robert,
Get that phone right back to the SUpplier, as its clearly hardware issue. You have tried to re-flash with original 6.1 which was succesful.
btw just curious, did you try using the phone standard without adding new apps for a few days just to see if it was stable or not?
Might be a good idea to do this, just so u can be sure its not a software clash.

Thanks for your fast answer, timmymarsh!!
I've only tried the phone a few minutes without any apps. Then I installed only 4 or 5 small apps, which I've used before I had the first problems on monday over a long time.
This day I watched onto the invoice of the phone. I bought it last year at the end of April. So I will send it as fast as possible to the supplier, that I won't loose my garantee.
After your post I'm pretty sure, that it should be a hardware issue.
If I had a longer rest of the garantee time, I would try it without apps some days, but in this case I'll play safe...

have just had exactly the same problem only have been using the udk syrius r7 rom for last few months, turned phone off while in work and on turning back on losing all contacts etc. have tried reflashing with r8 beta & had same problem have now flashed 3lit3-VI rom and seems 2 b ok now.

MacGaiser said:
Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
Click to expand...
Click to collapse
the indications given looks like due to the battery was drained, so you will lose all applications been installed as well as data and information on the ram (sdcard will survive). in worst cases, your device will stay on bootloader mode, will not loading the rom, though hard reset when battery full can resolve the situation.
Unless you can find hardware related reason to draining your battery higher than normal, no i dont think it is hardware related.