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WSOD combined with constant reset - Assistance Needed

Hello Everyone,
I'm in need of some assistance to see whether my hardware is bad or not. I have a G3 cid/sim unlocked 8125 that I've been flashing for 2+ years. I recently switched to Tmobile from Cingular/Att. I'm running WM6.1 from It's Right.
As of yesterday I noticed my phone would freeze and then turn to the dreaded WSOD. I was unable to reset using the power button but could through the soft reset button on the side. The phone will either not load all the way or will eventually load up but freeze after a few minutes of use.
Resolutions I have already taken are:
1. Taking out the Tmobile sim. This has made no difference.
2. Reflashing the phone completely. I took it to the base Tmobile 2.26, flashed the 3.08 ipl/spl, flashed the newest WM6.1 From It's Right (TNT.19209+Professional+Wizard+TouchFlo+FREE).
What I have found is still instability. I noticed part of the problem was coming from TimeSync 2.33 so I removed it. The only other programs I have installed that did not come with the rom are:
QuickMenu 2.7
Netfront Browser 3.5 (demo)
Heck the phone just white screened and reset itself while I'm typing this.
BTW none of this has ever happened to me before using the TNT rom's, Mfrazz's roms, Summiter roms, etc... This is a completely new problem that just started yesterday.
Any advise/solutions would be greatly appreciated. If the problem cannot be resolved easily or cheaply I'll be upgrading to a Tilt/Tytn II but I have to justify the cost.
Edit: I'm getting a lot of looks but no replies so I will be posting this in the general forums also.

I have the same issue with tht TNT ROM. I'm downloading the AMP one right now to check if it is of any relevance.

The same happened with the love rom, so it's probably not a rom issue. Are you overclocked by any chance?

When it first started, yes I was over clocking with the newest version of BS.
I figured out what the problem is (fingers crossed). My phone has went through hell and back with the amount of times it has been dropped by my children and myself. The battery cover (extended battery of course) broke and I recently ordered a new one along with some new stylus's.
Well it seems as if the phone's dimensions have changed slightly from all the banging around and I had to change how the ribbon that allows you to remove the battery is positioned.
Instead of either folding it under the battery or having it come over the battery I had to lay the ribbon flat along the phone then place the battery in. Also had to make sure both sides of the sim card are inserted properly. Otherwise it seems as if the battery connection is compromised, therefore the WSOD and soft resets. It still happens occasionally, usually when I place the phone in my holster.
I hope this helps others with similar problems.
The rom is fine. In fact I am yet to have a complaint about it except for the notifications (standard TNT) at reset. I haven't even installed BS yet, but I have put in TimeSync 2.33 with no problems.
I've also went back to SPB shell and ditched S2U2 for now. Not that S2U2 gave me problems. It's just without the new BS skin I missed having the time in big bold #'s and for some reason I can't stand HTC Home. SPB Shell gives me the home buttons and the standby screen.
Oh yeah - I'm very glad I don't have to get a new phone yet since I found out yesterday that TMobile's 3G network will be using the 1700 band and the tytn / tynn II wouldn't give me 3G once the network launches.

Battery life and self powering on.

[Grrr lost message because of board login timeout]
Hi all,
I wonder if anyone else has had similar problems with their Rafael or has any suggestions...
I first got my Rafael (a stock O2 (UK) XDA Serra) back in February. At that time the battery was lasting about a day and a half between charges which was comparable with my previous Artemis (XDA Orbit). This is with my normal use.
About 6 weeks later the phone was needing recharged after about 5 hours of my normal use. The location I was using the phone hadn't changed, so this can't be put down to signal strength meaning the phone is using more power to compensate. My usage hadn't changed either, and I had not instaled any software that ran up the GPS in the background or anything that woudl cause extra drain.
One thing I did notice before I sent the phone back to O2 for repair was that occasionally I would take the phone from my pocket and the screen would be on, an app would have launched (like SMS or email or something) and the text entry area would be full of a repeated character. So the phone had obviously woken up from standby in my pocket.
The phone (and bettery) went back for repair and came back with a note saying that the fault had been found and repaired - unfortunately it didn't say what the fault was that had been found.
For a few weeks the phone seemed a bit better, but now about 3 weeks later it's doing it again.
Yesterday the phone was left in standby and not used at all. From full charge and just taken off the charger, the battery was dead within about 5 hours!
The waking up issue is a bit more than just inadvertantly touching the power button. I now have the phone in the supplied case/cover the other way around which protects the power button more meaning that I can't switch it on by accident. But sometimes I take the phone out and its on as before.
Even more odd is that sometimes if I pick the phone up of my desk by the sides (ie fingers nowhere near the power button) it switches on. And if I have used the phone and switch it back to standby and go to put the phone down, sometimes it wakes up again before I have managed to put it down...
A soft reset seesm to cure the waking up problem for a while, but after a few hours it seems to come back.
Obviously the phone waking up will cause extra battery drain, and that would mean the two are related or even the same problem. But does anyone have any idea what it could be and why a soft reset seems to sort the problem? Has anyone else seen this problem?
Obvisouly a battery life of just a few hours means this is not such a mobile device anymore!
Cheers,
FM

Update:
I sent the phone back for repair (to O2 UK) and they apparently found and fixed the fault.
When the phone came back it still seemed to have the same problem, but I tried it for about 6 weeks until I was absolutely convinced - it did!
So, back to o2 again, this time it was returned 'No Fault Found' - having done nothing to the phone.
So once again it was sent back, this time I was demanding a replacement handset as they were obviously unable to fix the fault.
A replacement handset turned up a week later. Note that this was not a new handset, but a refurb from the repair centre and it already had about 9 hours of calls on it and a dirty screen!
After putting all my apps and things back on the phone one at a time just in case it was a particular app causing the power on problem and the battery drain, the phone seemed absolutely fine - no switching itself on and battery life of a few days (estimated over two days). This was without the SIM card in though.
After 4 days when all my apps and things were back on I finally inserted the SIM and made my first call on the new handset...
...arrrggghhh....
This handset had a faulty speaker (earpiece, not handsfree loudspeaker)... sounding like a badly tuned analogue radio. Calls to a few numbers confirmed the handset at fault (the cracking started as soon as the speaker activated before the ringing tone started).
So after another heated call with o2 I eventually learned that they are no longer supplying the Serra (Raphael) and that my only option is repair again.
Oh no. Not going to happen. At this point I am 4 or 5 months into a new contract for which I paid for an upgrade to the Serra and have not yet had a new working handset. So I demand a replacement.
As they are no longer supplying the Serra, I have had to make do with an SE Xperia X1 (HTC made anyway, and just rebadged by Sony Ericsson), but in my opinion an inferior phone despite the widescreen.
The X1 has no accelerometer, no TV out, won't run Ton Tom Navigator 5 (of which I have a legit paid for copy), has a few supplied apps missing compared with the Raphael (RSS Hub, WorldCard Mobile - although they are available elsewhere incl links from these forums), and inferior remote control on the headphones (though better headphones, it must be said), and only a 3 row keyboard.
The loss of TF3D is no problem as I never used it anyway - I don't use the X1's 'Panels' either.
The X1 does seems to 'stick' a bit more often than the Serra did as well, but I'm managing to live with it so far - especially as I now have a battery which isn;t dead by 2pm each day!
-FM
P.S. O2 UK customer services were apalling. It was only after 3 months of grief that one day I eventually got to speak to decent people who genuinly seemed to want to help. One bloke (a supervisor!) I spoke to (called Nathan) was the most utterly rude and unhelpful tosspot I've had to deal with in a long time. Not only was he accusing me of 'trying it on' but he refused to even entertain the thought that I had received less than satisfactory service from O2. His superiors wil be receiving a letter very soon, when I eventually get this completely sorted - which it isn't quite yet.

The Touch Pro death thread - what are your experiences

I love my Touch Pro - really I do, its got all the features I want currently (except a digital compass would be good with some AR software, but that's not important roght now).
However, having got my first TP back in February I am about to send my handset back yet again as it has died again.
The first handset had a serious problem with battery drain and switching itself on (ie screen on) when not in use - I posted here about this at the time (clicky).
The o2 UK repair centre (Anovo) first of all said they'd fixed the fault, but after two weeks the phone was doing the same again - I did confirm this was not a software issue by running it ofr two weeks without any of my usuall applications on it.
So it went back again and was returned 'No Fault Found'.
At this point I demended a replacement handset. The replacement I received (a refurbished unit) had a speaker fault - crackling whenever the speaker activated, ie before a call connected and during.
That one went back as well and I ended up with an SE X1 for a while. OK but not a Touch Pro (and wouldn't run my legitimately purchased Tom Tom Nav 5 s/w). This was because o2 UK said they had no more stock of the Touch Pro and wouldn't be getting any more (why? too many problems with it?)
Eventually I got a call from o2 after numerous letters of complaint saying that they were going to exchange the SE X1 for a brand new boxed Touch Pro.
I have had this brand new replacement since August now.
About a month ago it died on me again. It just wouldn't switch on. Disconnecting and reconnecting the battery resulted in the flash on the back flashing, the handset vibrating (as though it was starting up) but nothing else.
Connecting the charger resulted in the flash on the back flashing bright about every second.
A hard reset would not work at this stage.
After a couple of days I heard the 'battery low' sound from the drawer that it was stashed in. SO tried a hard reset again - nothing. Tried a hard reset again with the charger plugged in and it reset and cam back to life.
... for two weeks...
then it died again.
This time is very similar to last with theflash falshing thing, except that if I try a hard reset it seems to go through the motions but without the screen coming on (ie the vibration. The beeping sound. Click the volume down and it pings again as though its starting the reset, then about a minute later the vibration again as though its restarting after the reset). But the screen doesn't come on at all. And the lights don't light up on the front buttons or the keypad.
Unfortunately I didn't have myMobiler installed on the handset so I couldn't try connecting to it from my PC (myMobiler did try installing but as I couldn't click the 'OK' button it didn't complete).
So. Are my four deaths of the TP unique or has anyone else had similar problems with this handset?
-FM

Not I.
I have had my Touch Pro (AT&T's HTC Fuze) since December 2008 and I have not had a single real problem with it. I say "real" because I have had times when I couldn't get a GPS lock and of course the phone is slow sometimes, but that's what I've come to expect from HTC.

Anonymitee said:
I have had my Touch Pro (AT&T's HTC Fuze) since December 2008 and I have not had a single real problem with it. I say "real" because I have had times when I couldn't get a GPS lock and of course the phone is slow sometimes, but that's what I've come to expect from HTC.
Click to expand...
Click to collapse
you need the 1.14.25.35 radio. and a different rom. maybe atts 5.11 rom if you want to still keep it stock. 1.14.25.35 is atts radio too so that stock and wont void your warranty as well.

Fuze Died Today, I Think
I've used this fuze since December of 2008 and have been quite pleased with the performance. (considering that it IS Windows) My signature radio works quite well in the mid west North America and travels well through different data protocols. Like H to Edge to GPRS and back to 3G again.
Today I flashed a new rom via usb and now it won't pass the splash screen. That flash appeared normal in all respects. Tried several hard resets (to the bootloader screen) and have tried to re-flash a different rom via micro sd card.
I've begun to think that this may be a hardware failure and would appreciate any advise for troubleshooting. Keep in mind that device will NOT connect via usb.

my screen went white a couple days ago. it would end up showing the windows logo for a while then a white screen. i hard reset a few times but nothing worked so i reloaded atts 5.11 rom and now it just stays at the "initial setup of the touchflo interface may take serveral minutes please wait" screen and wont get passed. i saw another thread about the white screen months back but i cant find it again. im just gonna wait till they have tilt2s and claim it under warranty. im gonna miss having flash, i use it to light up everything, but im sure a larger screen will make up for it.

Well I now have a bit more info on this since the phone cam eback from 'repair'on Saturday.
All they had done at the repair centre was to 'reload software' (their words, not mine). ie I guess they flashed the ROM again.
It worked for a day, though I guessed that was more coincidence than anything - after all, when this handset first did this a few weeks before it suddenly started working again a few days later.
Luckily in that time I'd remembere to install MyMobiler this time, and so when the screen died I connected to my laptop and fired up a remote view of the phone.
The screen itself was dead, but everything else seemed to be working on the phone - except that while the screen was dead I had an error displayed on screen. The error was "MicropERROR" as attached here.
So I Googled the error message, and what a shock a nice long thread on XDA-dev about it. Seems it s a fairly common problem with the Diamond, Touch Pro and Touch HD. Joy!
So the phone is now back with 'o2' again for another 'repair' this time with the attcahed screenshot enclosed. I have been warned again, though, that the Serra is out of stock and if they can't repir it I may have to select a substitute. As far as I am concerned there is no substitute - there is no other phone at the mo with the Touch Pro's features (hardware keyboard, VGA/WVGA screen, A-GPS, g-sensor, WinMo, runs TomTom Nav5).
I fear the worst again, and fear I'm back where I was in July with an impossible choice to make thanks to o2 UK discontinuing the Serra / Touch Pro after a few months of supplying it.
-FM

well i got my TP back in March.09 and last month i have to replace the mother board and the back speaker other than that all is good so far
but i was so frustrated with HTC support centre (which is the main one in Taiwan ) real unpleasant experience as you all may know
Cheers!

Time to send mine back
Just had an issue with my last one, it was only 5 months old and the screen started looking like it had a vertical hold issue. Just got my refurbished one in Wednesday and now it is doing the same thing after playing games on it for 5 minutes. The speaker phone is crackling too for some reason and when charging it at night it's like the screen will not fully black out. I am wondering if I even want to try another one of HTCs products or not. Nice phones but to many headaches it seems.

android on HT-01a

Just over a week ago I saw three used Docomo HTC HT-01a phones (Raphael 100) for sale in a used electronics shop for 2000 yen. That's about $20. I've been successful in getting Linux and Android to run on all sorts of things so I thought I would see what I could do with one.
Luckily for me there was already a rom in development.
The first thing I had to do was flash the bootloader. That was pretty easy using the ActiveSync software. Then I downloaded the Windows Mobile 6.1 English Rom from HTC. I tried out a few other custom roms but really the one from HTC was the best I just needed English instead of Japanese.
The new Rom was able to connect to Docomo and everything set up nicely.
Then I came back to XDA to get Android roms.
I tried 2.1 first and it didn't work so well. If the phone fell asleep it would not wake back up. If I tried to make a call the call would only last for about 30 seconds until the phone would quit on me. On top of that I would actually have to take the battery out to reboot the phone. Also, if I plugged in the charger the phone would be fine, but if I unplugged the charger it would crash.
Then I tried the FRX06 and it was much better but not that much. The phone could do some things and I could actually make a call. I set up Skype and Sipdroid to turn the phone into a wifi house phone for my son and things seemed ok. But it required care, a lot of care. I basically had to look after the phone. If I didn't use App Killer and do something with the phone about every 20 minutes then it would crash.
A couple of days ago I put in the FRX07 and this is a huge improvement. The phone can now basically last all day and won't crash. It still needs to be plugged in frequently but I guess thems the breaks. Skype and Sipdroid both work well but they seem to work best if only one is running at the same time. Also the official Skype from the market is broken so I went to Freewarelovers to get the old skype and it works fine. Don't use anything after 1.0.0.84. All the 2.0's are broken.
Anyway, FRX07 really seems to be a winner. I went one whole day using only this as my main phone and it gave me no problems besides wanting lots of energy. I didn't have to reboot or fall back to WM 6.1 for anything. I did have to be patient when looking up a few things on the internet or using the new app but it was still faster then WM would have been. I did find that it functioned better if I turned off animations and streamlined the homescreen.
Now I just wish that I could replace WM completely with Android or at least install android onto the internal memory and have the full use of the SD card. I seems like there is enough memory for that but I may be wrong.
Also, it looks like the screen turns off when I hit the power button, but I think the OS still thinks its on. It still gets hot and uses more power than it should. I don't know exactly what's going on there. I'm more of a hardware guy than a software guy so I noticed. It isn't a big deal but that might be where the battery is going.
Anyway, thanks to the new rom I now have a $20 wifi phone for my house and a second phone in case my Xperia X10 ever dies on me.
Thanks a bunch to the developers.

Have you tried Gingerbread alpha yet? The panel collapse code is still being worked on; the system just turn the display to "0" instead of "off". Will require a devs expertise to get this working. At any rate, there is more in the TP android threads and it seems arrrghhh is quite the tester and occasional team player from time to time. Can't blame him for being upset at the noobs as well as me sometimes. There are still some issues for our device that are still being worked out and others that are being looked over. Glad you got around to checking FRX07 out and that it works for you. Some haven't had that luxury yet and others are still lost in the abyss. Give it a once over if you'd like to get a preview of gingerbread on your device! It would be recommended to make a backup of your microSD IF you have a good configuration.

Thanks. I'll check out the 2.3 when I get a chance. So far the most use the phone gets is when my son watches Thomas the Tank Engine videos or plays a Thomas game. He's almost four but has already figured out how to do that!

[Q] [Problem] [FIXED] Optimus 3d P920 Random Reboot Problem

I have just purchased an Optimus 3d and hate to be the first to report having random reboots especially while copying large data from internal SD to the external one (per 3 trial to copy an +300MB file to the external SD i have 2 reboots). The phone seems stable while plugged in (both AC or USB) though. Problem usually occurs while the screen off. I have it 3-4 times a day while not copying a file.
These are the things I've done to see if the problem would be fixed with no luck.
- Installing different ROMs (v10b, v10d and v10e all custom)
- Factory reset (to make sure no 3rd party app cause this)
- Trying different SD card (using no external SD seems to decrease the reboots, but they still exist )
Now trying to use an official ROM and will see if the problem will be fixed.
Edit: Tried with the official v10d, and still the same
Any suggestions?
[FIX]: The GB update fixes the problem

Am I the only one having this issue?

I get 2-3 random reboots a day too, usually while it's in standby and doing nothing

mmace said:
I get 2-3 random reboots a day too, usually while it's in standby and doing nothing
Click to expand...
Click to collapse
Sorry to hear that.
I was among the lucky ones when purchased the Optimus 2x. It was perfect without any issues. And now, just paid my due

could be a faulty phone, had mine since july 1, and hasn't rebooted once, even with all the mods etc

Noticed mine rebooted by itself yesterday,1st time i know of,i have had the phone for a few weeks now,hope it doesnt start doing it regularly..

I've had one or two sleep of death and one or two reboots during the month+ I've had it, nothing major but I think LG got something messy in their ROM just like with the O2X, hopefully it wont turn out to be a hardware fault.

Ive had mine reboot randomly too P925g(rogers/thrill version) also once and a while all my bars will drop and i will have no signal couple minutes later and its back up

I get 2-3 random reboots per day lately

Quick question, do you have Bluetooth switched on when it's doing this?

Lagamorph said:
Quick question, do you have Bluetooth switched on when it's doing this?
Click to expand...
Click to collapse
No, bluetooth always disabled in my case...
Im thinking that its a hardware fault
Sent from my LG-P920 using XDA Premium App

not happened to me once ?
i have had the phone since 3 days before it was released in the uk ..
i have most roms and all seem to work well i even tries copying a file bigger than 300 mb between memory cards and no reboot either ... so i have no idea ...

this is interesting as i am having the same issue as well. but mine isnt rebooting.. its turning off completely. i come to see the phone and its off.
only had it for like 4 days now!

Maybe your SIM card is corrupted??
Try with another.

same problem
I had the same problem. I can tell you that you can't fix it by yourself. Your phone is broken. I used the LG VIP service to get a new phone and problems are over now. This is a hardware problem. Will never fix by reset or re install. Tip. Don't use the guarantee service of your provider but do it via LG. The most providers will keep your phone and send him back without doing anything on it because the problems is not when you turn your phone on. Good luck.

i suspect a sim card issue as well. mine currently randomly shuts off completely... i've seem issues with bad sim cards causing reboots ... but again mine shuts off so ...

I'm having the same problem with mine, I've replied to a thread on LG's forums and now I've sent LG a email because I'm starting to get worried about the phone. I've had problems with signal but after a long talk with T-Mobile CS I managed to fix the problem where I couldn't access internet when not at home on wifi, it was set to use orange signal instead of T-mobile all the time hehe.
I'm wondering how would a sim card cause a phone to reboot? I've been using phones for several years and the only problem a sim card has caused is no signal and in old days loosing contacts.
I was thinking it might be a over heating problem but then since it always does it when it's doing nothing and I'm nowhere near the phone I'm not sure it is.

Well, actually this problem found me!
When I've changed the rom for first time, I got this problem moments after first flash. Now, I've switched to V10j, and today when my phone was connected to Car Kit through bluetooth the phone restarted, I made reconnection and the phone restarted again, then I made wipe for data and cashe(For first time), but when I connect it again I got the same problem.
Now, I will see, if it keeps happening, I will use LG Tool to recover.
Edit: I did what I said and evrything goes fine.

I used to have 3-5 reboots a day, but only when phone is NOT connected to usb, charger or pc, dont matter.
Now it's gone up to a reboot every 20-30 minutes, still ONLY when usb is connected, when it's connected it can connect for ages it seems.
The major thing that changed in my phone is the 10k update that came in about a week ago or so, but I cant really recall if the up in problems started just than, as most of the time i'm using my phone through OSP.
First i thought the problem didnt occur when the phone was running any program (eg. in my car i usually have heytell app running) but tests proved me wrong.
other odd things are that recently i cannot do updates or download thru market anymore over wifi, i have to turn wifi off or else it will result in an update or download error. Strangely enough the phone software came in thru wifi no problem.
Tech support suggested a hard reset of the phone, but i read now that this dont solve the problem, i'm not looking forward to a resetm because when I do a full backup thru lg suite, and it dont work either, gives me an error with 0/8 back items finished and telling me that not backed up items are removed from the the restore list (jeay!).
any suggestions are wellcome!

Just got my phone back from service, I was assured by LG that they have tested the phone and the phone is fine, I checked the firmware on the phone and it is V10B, I was told that they (LG service center) don't have the V10J,what rubbish!!! I will have to upgrade the phone myself, so I did, I installed all my apps, NO ROOTING, my wifi is set on never, I know some PPL have been suggesting to switch it off, well, I paid $738,00 for a smartphone, if I can't use the smart features of the phone then what is the use gettnig a smart phone? anyways, I put a web cam on the phone to record, this morning I went through the footage, the phone has restarted 4 times, I started the recording at 11:00 pm, at the 3:05 am one restart, then at 4:08 am, 4:16 and finally at 6:15 am, this is a major fault in this phone that is supposed to be top notch, I will be calling the service center today to see what excuse I will be getting. I have wasted hours in installing re installing and trying fix a problem that should not be even there, also taking the time off to take the phone to service and then to pick it up.