Related
Folks,
I have noticed a problem with the screen sensitivity since upgrading my imate with the qtec 1.11 rom:
The screen sensitivity appears to drop very considerably at times. More often in areas of poor reception. It renders the device virtually unusable at times.
I am minded to think that the new rom allocates more time to keeping the signal strong rather than having the screen retain its sensitivity. The reason for me thinking this is that I never have any problems when I go into flight mode.
Hardware keys do not suffer from any sensitivity problems and I know the unit is fine in that regard - ie, I have started using the up/down hardkey instead of the stylus when the unit is playing up.
Has anybody seen similar & more importantly does anybody know how this could be tweaked?
This is the only problem I have encountered with 1.11! Other than that, everything is great - especially the battery life!
Cheers
Marc
The problem seems to occur irrespective of the signal strength. I am about to downgrade but am wondering which element to downgrade: Radio or System?
Anybody else have this problem or can anybody give some advice.
Is there any way to change the priorities on the JAM so that it commits more time to the screen touches and less to other elements?
I cant be the only person with this problem.... surely!
did you install any software after the upgrade?
do you have the same problem even after a hard reset w/o insstalling any other software?
I don't have any problems with screen sensitivity.
Do you use any different software before and after upgrade?
I have managed to prove that the screen problem I am suffering has nothing to do with the ROM version - I have had the problem occur with 1.03, 1.06, 1.11.
It looks like a hardware problem. Good news in one way but bad news for me.
There are others that have mentioned slow screen response.... my problems started off like this about 2 months ago. Now the unit can go days without getting any response from the touch screen. Hard and Soft resets make no difference at all.
I think we need to get more people to comment on this...... anybody?
I have managed to prove that the screen problem I am suffering has nothing to do with the ROM version - I have had the problem occur with 1.03, 1.06, 1.11.
It looks like a hardware problem. Good news in one way but bad news for me.
There are others that have mentioned slow screen response.... my problems started off like this about 2 months ago. Now the unit can go days without getting any response from the touch screen. Hard and Soft resets make no difference at all.
I think we need to get more people to comment on this...... anybody?
My immediate reaction after installing 1.11 rom/radio and then the 27 MB storage rom was that my magician felt sluggish compared to before.
I haven't had too much time to play with it, but yes, it definitely feels slower with 1.11.
@LeSkip: I use QTEK 1.11 ROM and my mini runs faster (compared to the original O2 mini ROM). I don't have any experience with BigStorage ROM so I can't compare.
@marcyspark: I hope you're still under warranty. Downgrade the ROM so you can have it repaired under warranty (Upgrading the ROM can void your warranty).
Cheers for the warning - I already took care of that side - thanks for the thoughts though. Much appreciated.
I now have to deal with the Imate UK service centre which, so far, has not been good:
1. After explaining that I had upgraded to the latest Official Imate ROM I was told to go to the website and install the latest ROM !!!
2. I was told to list all third party applications that are installed!!! There arent any cos the damn thing has had a new ROM installed and I cant get it to do anything!!!
3. The most recent advice was to hard reset and everything would be fine!!! Aaagggh!
4. Finally, I was told that a firmware update will be available to fix my problem which, as I told them previously, occurred with Firmware 1.03 and 1.06.
Bizarrely, the imate has come back to life after a few days without use AND I have noticed that if you press onto the battery from the back you can get it to respond for a while.... but only a while. Could this be a design issue rather than a hardware fault???
I have never pressed hard on the unit (for fear of damaging or marking the beautiful screen) but could it be that the chassis flexes over time?
Any thoughts folks - surely this stuff is for beta testers not paying consumers..... dont start me off on this one.
(I sound like a Lawyer cos I am one)
I have a MDA Compact running 1.0.1 rom, so I just upgraded to 1.11. All went fine, everythings seems to be speedy and nice.
The next thing I did was use my sprite backup to restore teh apps to the MDA. Once I had done this, the screen became very unusable and needed a big press to get anything to happen.
I have just hard reset again, and all is fine. Im now going to try reinstalling everything from scratch and see how it goes.
Its a software thing guys, must be.
Hey,
I had installed Faria's first WM6 rom on my phone... and I noticed that my screen alignment was shifting gradually to the left... as in the click would be registered a little to the left each time. This made it difficult to click OK and to Scroll...
I install the Tmobile 2.26 rom, WM5... the problem remains, but after a month it goes away... now my phone is working absolutely perfectly... no need to keep realigning...
I installed another version of WM6 today... Xmobile 2a or something, and after 5 minutes of using the phone the same thing begins happening!
Has anyone noticed this issue?
Some help guys/...
the same problem with me, sometimes when I tap on OK button the tap is sent to the contacts (on the lower right portion of the screen) and sometimes on the middle of the screen...
I changed the IE button to OK/Close button
Screen Alignment
Same with me!
Same here infact this is true with consolidated rom also. I tried all possible combinations of touch dll same issue. This problem is not in NBD 7.X roms
same with me and i'm using TNT 3.0 ...
hi guys screen aligment problem means your screen is faulty..roms dont cause this problem.i had same problem 2 months ago.i sent my wizard to repair.they changed my screen.now my wizard is working like a charm.no more screen aligment problem anymore with wm6(or wm5) roms.(i am using SND 2 at the moment)....HTC technician sad to me this is a big bug in all our at the wizard models.so flash with your orginal rom and send your wizard repair.you will be happy with your new screen )
I had the same problem! I eventually gave in and got a warranty replacement after the vibrator motor started to fail. So far, no problems - XM6.2a works like a charm.
Hey guys, what about the fact that there isnt any alignment problems when running WM5. I'm talking about months of no problems, then loading WM6 and they start all over again....
I've found that my alignment practically shifts depending on the way I put the phone in my pouch... it has a pretty strong magnet... is there anything with that?
Hmmm You know, this can be discussed as a hardware issue etc..
but my personal experience has been this.
WM5. No alignment issues. When I leave it in my pocket though, oftentimes I have to do the screen alignment because it seems to 'fade' and is not precise whenever I select anything in the entire screen with the stylus.
WM6. Alignment issues started happening --but, it only happens on the extreme right of the screen --the vertical scroll bar and the OK button. I oftentimes have to re-align the screen and it seems to be good for a few days/hours?
It's not a defect hardware wise that I can see because it's very specific. If it was a defective hardware, wouldn't the issue be on the entire screen?
Is it ROM related?
WM6 HTC Asian pack installed and tweaked to Cingular
Thumb swipe and screen covers ??
OK, here's a new wrinkle. I was trying to flash a wm6 ROM BECAUSE I was having screen alignment problems. Unfortunately flashing to TMobile 2.26 in preparation only seemed to make matters worse. I resigned myself to sending it in for warranty repair and flashed it to ship 1.8.11.1 WWE and I couldn't even get through the align screen sequence. Sometimes it wouldn't respond at all. Sometimes I could get the first two or three taps, then nothing. And guess what, according to my friendly Cingular (now ATT) dealer I'm 7 days out of warranty!!
The story's not over. As I morosely sat on the couch fiddling, my wife googled a couple of references to this problem being fixed by wiping your thumb across the screen ( yeah right, during a full moon with your other thumb in your ear ). It didn't work. Being the good ol gal she is she said "let me try." I humored her. First thing she tried to do was take of the screen protector (cant remember where I got it but it's the washable kind, recommended on this forum, mail order single piece that fits perfectly). I said don't bother, cause that wouldn't have anything to do with it. You guessed it. She still taunts me about it. It worked. I still have frequent misalignment or unresponsiveness, but I wipe me thumb across the screen (sometimes 2 or 3 times), and poof, it responds appropriately without even realigning! I just returned to the forum to get the ROM I was trying to flash in the first place (the reason I lost it is another long story!) and decided to post this FWIW.
-->steven
I'm still leaning towards this being a hardware issue in my case. I was using WM6 for a few months before I developed any problems with screen alignment. Unfortunately, I did not check to see whether the problem wa still there after I flashed back to the manufacturer's ROM.
Wizard Screen Alignment - Fixed!
Gents,
I'm pretty sure that this is not a ROM problem at all, but a hardware issue that can be easily resolved in most circumstances without handset replacement nor opening up the case.
Specifically, it appears that the flexible mount (foam, I think) around the screen gets a bit stiff or deformed over time. The result is that the screen believes that there is constant and diffuse pressure on the right side, screwing up alignment. All that needs to be done is to slide out the keyboard and loosen the two screws on the underside of the keyboard just a bit. Pressure on the screen is released, and the problem is solved...probably semi-permanently.
That said, if you remain under warranty and are not concerned about a replacement that is a G4 or a different model altogether, by all means send it in for warranty replacement rather than messing with the screws.
I have T-Moile MDA (Wizard) Windows Mobile 6 is working fine for me, no shifting problem of screen. I'm using XDA Mobile 6 (XDA MOBILE 2a)
This is not the bug of operating system, it is the hardware problem of screen.
I have this same problem, and its definately not a hardware issue; I can go into Screen preferences and Align Screen, then it works fine for awhile. Also, restored backups of my WM5 setup are not producing this alignment problem. All WM6 ROMs I have used suffer from it.
Mine is an 8125.
Stinkfist said:
I have this same problem, and its definately not a hardware issue; I can go into Screen preferences and Align Screen, then it works fine for awhile. Also, restored backups of my WM5 setup are not producing this alignment problem. All WM6 ROMs I have used suffer from it.
Mine is an 8125.
Click to expand...
Click to collapse
Perhaps the touch.dll in WM6 is more sensitive to the foam mount problem. Have you tried loosening the two screws I mentioned and re-aligning.
datawrhsdoc said:
Gents,
I'm pretty sure that this is not a ROM problem at all, but a hardware issue that can be easily resolved in most circumstances without handset replacement nor opening up the case.
Specifically, it appears that the flexible mount (foam, I think) around the screen gets a bit stiff or deformed over time. The result is that the screen believes that there is constant and diffuse pressure on the right side, screwing up alignment. All that needs to be done is to slide out the keyboard and loosen the two screws on the underside of the keyboard just a bit. Pressure on the screen is released, and the problem is solved...probably semi-permanently.
That said, if you remain under warranty and are not concerned about a replacement that is a G4 or a different model altogether, by all means send it in for warranty replacement rather than messing with the screws.
Click to expand...
Click to collapse
I actually just bought a case off of eBay for my phone. I never replaced the screen casing, but found that the screws were loose. I tightened them, then noticed this problem. I will try loosening them and let you guys know how it goes!
amazingly, i loosen the screws and my X button seems to work a lot better with the touch dll. I will test this out for a couple days, but seems to be working pretty well now.
I don't know... That trick doesn't appear to be working for me. One thing I don't understand is how the alignment can be perfect, I let the phone sit over night and it's a centimeter off to the right. You would think if it's hardware related, actually having the phone in your pocket all day, would jar the screen around. But if it sits on my nightstand all night, and still has problems i'm not so sure i'm convinced that it's hardware. All I know is this is really annoying and I do not like having to align my screen everytime I use my phone. Maybe i'll have to get a new one since it's out of warranty.
Guys, check out:
http://forum.xda-developers.com/showthread.php?p=1388925#post1388925
I just posted a response about someone elses possible fix. This may be the answer.
This may also explain why one users 'loosening' the screws on the unit fixed it. Maybe it was pushing dust into the screen.
OK so maybe this doesn't work. Can anyone else try it ?
HISTORY:
Recently back from screen replacement. Currently on TNT4.0 Professional.
PROBLEM:
It seems that the bottom half is alright. Just the upper half especially on right-hand at OK buttons. I've to click almost 5mm-10mm below to actually press OK or X. It becomes apparent while writing on Notes(I use PocketNote) with handwriting. Below appx. half line it writes where the pen is touching ie perfect. But above half line, it becomes very hard to write anything at all coz of problem in alignment. The alphabets don't appear as should be with some stopping short.
I suspect it's the hardware but also could be ROM(WM6) related. I briefly tested 1908 and it seems fine but due to the lack of time, I went back to current rom.
1)If others are also having same problem then possibly a ROM related.
2)Possibly some has already a solution if it's ROM related.
3)If hardware related, then time for wizard to retire as replacing again is not worth due to the price involved.
Just want to see whether anybody else having same kind of problem in WM6.
Thanks all.
I had similar problem with my previous ROM (but dunno from who was it, but OS said still 10.x.x.x), but this problem appeared and disappeared by itself, sometimes I had to re-align screen. It happened without any obvious reason - while playing solitaire, etc. Started to suspect hw, but reflashed to latest TNT and problem solved.
I have the same issue with my mda it in the same position, top right hand corner. I just haveto realign it, then reboot. And it fixs it for awhile, then I have to do it over again. Gets very annoying, I dont know whats the problem, since it happened when I was on the stock tmobile updated rom on wm5, and it still happens when I upgraded to the wm6. Currently running the black diamond rom, but since running black diamond it doesnt happen that often.
______________________________________________
Device: Tmobile MDA G3 Unlocked
Network: Tmobile US
IPL: 2.26 SPL 2.26 GSM: 02.25.11
OS: Black Diamond V3
SanDisk 2GB Mini SD
these devices are getting old
I've started noticing issues with screen alignment as well. Initially, I seriously thought it had to do with the "TouchFlo" fad and all the related WM6 ROMs, but I had since gone back to WM5 shipped and the problem persisted. So now I am facing the sad fact that my Wizard is probably just getting too damn old!!! I see the posts all the time.....ailing battery life....misaligned screens...flaky usb ports...miniSD cards not working...etc... I looked at various prices to replace parts ( http://www.pocketpctechs.com/main.asp?area=home )- but it just doesn't seem worth it!
Let's see how prices look for the Kaiser early next year... Or perhaps if I-mate gets their act together and produces hardware that lasts...
check this thread out, i tried the last suggestion, and it work awhile.
same ting here, but for me the problem occures on the bottum, at the softkeys. Most problem occures at the bottum left side. I also tried loading WM5 stock ROM (Qtek or T-Mobile) but without any improvement...
When aligning I also need to press the covering at the bottom left side, else I can't even align the screen....
In deed it seem to look for a new device will be the only good solution...
daishi17 said:
check this thread out, i tried the last suggestion, and it work awhile.
Click to expand...
Click to collapse
Which thread??
Screen Alignment Problem..anybody having too?
Click to expand...
Click to collapse
nope, i am using OLD mun.,..
my bad i forgot to paste the thread, but pretty much what the person did was use thier thumb and and wipe the screen with it. I did that and it worked quite well. I also installed the battary status app the beta version that is up on thier site, and have the cpu scaler enabled, and omap enabled with all options on.
omap overclock set at 247
CpuScaler
Min 143
Org 195
Max 247
Boost 260
Since i did this the screen alignment issue has disappeared, working great. Has been going good for a day and 8 hrs.
Try it and see, since this problem with the screen alignement is quite mysterious.
I think native12, is right. I have two Wizards (one OK one bad) and one Hermes. The bad Wizard was replaced by KPN, who told me that its a known problem, works fine now. The Hermes is even worse 1 cm out after half an hour.
YUP ! very true our ol'wizard are aged wearing out and goners
but certainly not a Rom upgrade malfunction,I must say only due to hardware malfunction or wearing out,
My story goes like this:
I've been having this realignment symptoms for over 6 months now but it got worse during the Summer. I used to have a protection film and read somewhere that the pressure it applied on the screen was responsible for the misalignment. By this time that was happening several times a day so i took the film off and it appeared to be the solution. It wasn't... after two weeks or so it came back and i started considering applying for warranty replacement or repair.
I have a friend that works at the official dealer repair center and offered to take my Wizard for observation regarding this matter. He saw i was running a WM6 customized ROM and was concerned that the repair guys would complain about void warranty so i decided to downgrade it to the original shipped ROM: 1.06 WWE
So he took it and in less than a week i had it back. You wanna know what they did? They upgraded it to WWE 2.17... HAHAHAHAHA After the large amount of ROMs flashed and countless times i read and flashed it to test WST they upgrade the device to solve a hardware issue.
Man, that almost makes me not want to send it back for the real repair/replacement...
"Grandfather: Well... that's it. Did you like the story?
Grandson: Yes, it was great!!
Grandfather: I'm glad, now off to bed." ('Manowar,Kings of Metal')
mestrini said:
My story goes like this:
I've been having this realignment symptoms for over 6 months now but it got worse during the Summer. I used to have a protection film and read somewhere that the pressure it applied on the screen was responsible for the misalignment. By this time that was happening several times a day so i took the film off and it appeared to be the solution. It wasn't... after two weeks or so it came back and i started considering applying for warranty replacement or repair.
I have a friend that works at the official dealer repair center and offered to take my Wizard for observation regarding this matter. He saw i was running a WM6 customized ROM and was concerned that the repair guys would complain about void warranty so i decided to downgrade it to the original shipped ROM: 1.06 WWE
So he took it and in less than a week i had it back. You wanna know what they did? They upgraded it to WWE 2.17... HAHAHAHAHA After the large amount of ROMs flashed and countless times i read and flashed it to test WST they upgrade the device to solve a hardware issue.
Man, that almost makes me not want to send it back for the real repair/replacement...
"Grandfather: Well... that's it. Did you like the story?
Grandson: Yes, it was great!!
Grandfather: I'm glad, now off to bed." ('Manowar,Kings of Metal')
Click to expand...
Click to collapse
"Grandfather: Well... that's it. Did you like the story?
Grandson: Yes, it was great!!
Grandfather: I'm glad, now off to bed." ('Manowar,Kings of Metal')
THAT"S IT
Asking "how" is like travelling through space in 3 seconds...(nice one )
It got worst from bad after using "search" function- with those cutting card method, screen protector off things. Now even the screen calibration never ends.
No....even can't sleep as "KAISER" is on my head.
As of late, my new Fuze (the 3rd one, I exchanged the other ones out because they got kinda scratched up) has been showing poor performance. And then today, the touch screen just stopped working. It still registers the touch, but it's like no matter where I touch it can only go to one of the two soft keys. Has anyone else been having this problem?
I'm going in to switch it out again, but I'm really not sure if I want to keep using the Fuze...overall, it's slow, buggy, and the GPS is trash. I love the phone, but it's just not working.
Are you using the stock ROM or did you use one of the cooked ROMs? I have a Fuze (upgraded from a Tilt) and everything works fine on mine. I read that a lot of people are having issues with the GPS. I did initially --- I could not get any GPS connectivity. I ran HTP GPS Tool and everything worked fine after that. Even after I flash another ROM it works fine. I use TomTom and GoogleMaps regularly and even GoogleMaps can get a GPS lock within 1 minute.
You may want to check the settings for the TouchFlo. Download DiamondTweak and Advanced Config 3.3. They have settings to improve the sensitivity of the touch screen... maybe you need this or at least give it a try.
As for slow, I think this has to do more with the ROM. Since I got my Fuze, the first thing I did was flash one of the cooked ROMs (of course, after HardSPL ).
Good luck.
I'm using the stock ROM, I'm kind of scared to flash a new one. I did all the performance tweaks and it made a pretty big difference, but it's still kind of slow. I can live with it though. The GPS works occasionally, but it isn't nearly as strong as other phones I've used/seen. And the touchscreen problem has nothing to do with the sensitivity, I'm fairly positive it's broken. Like, when I touch somewhere on the screen, it registers the touch as far to the left as possible (ie. I'm trying to close a program or open the task manager and it registers the touch as pressing the Start button). It may have something to do with the fact that I cleaned the screen with a monitor wipe, although I would assume that that shouldn't affect anything. It's just such a coincidence though; I literally used the monitor wipe like 2-3 minutes before it broke or screwed up or whatever. And it's not a software issue. I hard-reset it and it took a good 20 minutes to get past the screen alignment (I think it just gave up on me and went to the next screen). I'm just going to exchange it out for a new one I guess, although I'd really prefer an Xperia X1 at this point (or any point I guess...I just don't want to spend 700 dollars on it)
allhalf425 said:
As of late, my new Fuze (the 3rd one, I exchanged the other ones out because they got kinda scratched up) has been showing poor performance. And then today, the touch screen just stopped working. It still registers the touch, but it's like no matter where I touch it can only go to one of the two soft keys. Has anyone else been having this problem?
I'm going in to switch it out again, but I'm really not sure if I want to keep using the Fuze...overall, it's slow, buggy, and the GPS is trash. I love the phone, but it's just not working.
Click to expand...
Click to collapse
Dude, I hear ya..... I'm getting the same issue, it registers touch etc, you press your home key it vibrates you softrest with button on back and it starts up and I know its booted WM as I can hear the windows startup sound, It's not the first time this has happened to me, one other time after flashing a cooked rom, It did the same thing then I managed to blindly navigate the device into the bootloader then reflash the device, the screen suddenly decided to come back on at the "tap to setup device" stage, you know with the screen alignment...., then I did like 2 hard resets, cause at the time I thought that this was something to do with it, then everything has been working good as gold up untill last night when I flashed the cooks latest version, it worked for a lil bit but in my messing around with the device, the screen switched off then stayed off, I've been trying the same process that I tryed before, but it's not working, maybe I should of did the 2 hard resets straight away rather then fart arsing around loading cabs etc...?, not sure, as I'm at a loss with this one... maybe it was just on it's way out, upto HTC heaven and there's nothing I can do about it ?, God, I hope not !!, MY next thing I'm going to try is load a stock HTC ROM onto the storage card, and maybe that will work...hmmm??, anyway...do you know anymore or are you at a loss as well ?... Oh BTW, I'm using a Touch HD, with a manilla 2.5, 6.5 ROM, from one of the popular chefs, (I'm not gonna publish the chefs name) as I think it's not really his fault....everyone else seems to be OK, so must be something else, I've wondered sometimes about the amount of writes available on some types of memorys having something to do with it, but it can't be that..?, something with the screen, I've noticed it happens when the battery is running real hot as well !!, anyway if ya find out something, I'm keen to hear as well, as no one seems to be answering my post about it.....
I love my Touch Pro - really I do, its got all the features I want currently (except a digital compass would be good with some AR software, but that's not important roght now).
However, having got my first TP back in February I am about to send my handset back yet again as it has died again.
The first handset had a serious problem with battery drain and switching itself on (ie screen on) when not in use - I posted here about this at the time (clicky).
The o2 UK repair centre (Anovo) first of all said they'd fixed the fault, but after two weeks the phone was doing the same again - I did confirm this was not a software issue by running it ofr two weeks without any of my usuall applications on it.
So it went back again and was returned 'No Fault Found'.
At this point I demended a replacement handset. The replacement I received (a refurbished unit) had a speaker fault - crackling whenever the speaker activated, ie before a call connected and during.
That one went back as well and I ended up with an SE X1 for a while. OK but not a Touch Pro (and wouldn't run my legitimately purchased Tom Tom Nav 5 s/w). This was because o2 UK said they had no more stock of the Touch Pro and wouldn't be getting any more (why? too many problems with it?)
Eventually I got a call from o2 after numerous letters of complaint saying that they were going to exchange the SE X1 for a brand new boxed Touch Pro.
I have had this brand new replacement since August now.
About a month ago it died on me again. It just wouldn't switch on. Disconnecting and reconnecting the battery resulted in the flash on the back flashing, the handset vibrating (as though it was starting up) but nothing else.
Connecting the charger resulted in the flash on the back flashing bright about every second.
A hard reset would not work at this stage.
After a couple of days I heard the 'battery low' sound from the drawer that it was stashed in. SO tried a hard reset again - nothing. Tried a hard reset again with the charger plugged in and it reset and cam back to life.
... for two weeks...
then it died again.
This time is very similar to last with theflash falshing thing, except that if I try a hard reset it seems to go through the motions but without the screen coming on (ie the vibration. The beeping sound. Click the volume down and it pings again as though its starting the reset, then about a minute later the vibration again as though its restarting after the reset). But the screen doesn't come on at all. And the lights don't light up on the front buttons or the keypad.
Unfortunately I didn't have myMobiler installed on the handset so I couldn't try connecting to it from my PC (myMobiler did try installing but as I couldn't click the 'OK' button it didn't complete).
So. Are my four deaths of the TP unique or has anyone else had similar problems with this handset?
-FM
Not I.
I have had my Touch Pro (AT&T's HTC Fuze) since December 2008 and I have not had a single real problem with it. I say "real" because I have had times when I couldn't get a GPS lock and of course the phone is slow sometimes, but that's what I've come to expect from HTC.
Anonymitee said:
I have had my Touch Pro (AT&T's HTC Fuze) since December 2008 and I have not had a single real problem with it. I say "real" because I have had times when I couldn't get a GPS lock and of course the phone is slow sometimes, but that's what I've come to expect from HTC.
Click to expand...
Click to collapse
you need the 1.14.25.35 radio. and a different rom. maybe atts 5.11 rom if you want to still keep it stock. 1.14.25.35 is atts radio too so that stock and wont void your warranty as well.
Fuze Died Today, I Think
I've used this fuze since December of 2008 and have been quite pleased with the performance. (considering that it IS Windows) My signature radio works quite well in the mid west North America and travels well through different data protocols. Like H to Edge to GPRS and back to 3G again.
Today I flashed a new rom via usb and now it won't pass the splash screen. That flash appeared normal in all respects. Tried several hard resets (to the bootloader screen) and have tried to re-flash a different rom via micro sd card.
I've begun to think that this may be a hardware failure and would appreciate any advise for troubleshooting. Keep in mind that device will NOT connect via usb.
my screen went white a couple days ago. it would end up showing the windows logo for a while then a white screen. i hard reset a few times but nothing worked so i reloaded atts 5.11 rom and now it just stays at the "initial setup of the touchflo interface may take serveral minutes please wait" screen and wont get passed. i saw another thread about the white screen months back but i cant find it again. im just gonna wait till they have tilt2s and claim it under warranty. im gonna miss having flash, i use it to light up everything, but im sure a larger screen will make up for it.
Well I now have a bit more info on this since the phone cam eback from 'repair'on Saturday.
All they had done at the repair centre was to 'reload software' (their words, not mine). ie I guess they flashed the ROM again.
It worked for a day, though I guessed that was more coincidence than anything - after all, when this handset first did this a few weeks before it suddenly started working again a few days later.
Luckily in that time I'd remembere to install MyMobiler this time, and so when the screen died I connected to my laptop and fired up a remote view of the phone.
The screen itself was dead, but everything else seemed to be working on the phone - except that while the screen was dead I had an error displayed on screen. The error was "MicropERROR" as attached here.
So I Googled the error message, and what a shock a nice long thread on XDA-dev about it. Seems it s a fairly common problem with the Diamond, Touch Pro and Touch HD. Joy!
So the phone is now back with 'o2' again for another 'repair' this time with the attcahed screenshot enclosed. I have been warned again, though, that the Serra is out of stock and if they can't repir it I may have to select a substitute. As far as I am concerned there is no substitute - there is no other phone at the mo with the Touch Pro's features (hardware keyboard, VGA/WVGA screen, A-GPS, g-sensor, WinMo, runs TomTom Nav5).
I fear the worst again, and fear I'm back where I was in July with an impossible choice to make thanks to o2 UK discontinuing the Serra / Touch Pro after a few months of supplying it.
-FM
well i got my TP back in March.09 and last month i have to replace the mother board and the back speaker other than that all is good so far
but i was so frustrated with HTC support centre (which is the main one in Taiwan ) real unpleasant experience as you all may know
Cheers!
Time to send mine back
Just had an issue with my last one, it was only 5 months old and the screen started looking like it had a vertical hold issue. Just got my refurbished one in Wednesday and now it is doing the same thing after playing games on it for 5 minutes. The speaker phone is crackling too for some reason and when charging it at night it's like the screen will not fully black out. I am wondering if I even want to try another one of HTCs products or not. Nice phones but to many headaches it seems.