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Problem with making calls when roming??

I have this issue with my touch, that, when I make or recieve a call while roming my phone will restart within the first 30 seconds of the call.
Has anyone experienced this or/and know if it can be fixed?
Thanks in advance,
Kris

I worked out why it did it. You in a call then you hear a hissing noise then it reboot itself. Think this is a bug. While roaming in GSM network using EDGE or GPRS you cannot use voice and data together. Only in 3G which data and voice can be use together. The funny thing is the phone does not attemp to stop either voice or data, it just reboots itself.
Wonder there is any solution to this. Currently i just disable data during roaming on GSM network.

Now that I gave it more test......it restarts regardless of data or not......

hrm .. i reflashed the origional rom and spl onto the phone and it seems to work now - unfortuantly i have 2 drive fairly far to test it...
Has anyone else had this issue though?
Kris

I'm getting the same thing (I think), on my Touch Pro (Raphael).
I'm doing more testing to see exactly what is causing this, but it sounds like the same thing you're experiencing.
I wonder if there is some setting in the registry to tell the phone not to attempt to download data whilst on a GPRS connection and a phone call.
I started another thread about this before I found yours.
http://forum.xda-developers.com/showthread.php?t=439850

Same here, are we all on the 3 network?

New firmware may fix it. See post http://forum.xda-developers.com/showthread.php?t=439983

yes, but I like my RomeOS and mine's a HKK grey import anyway, doesn't have the 3 Software on it, so I'm doubtful if the 3 firmware will fix it... it might of course

interesting, i dont seem to have the same problem even when i am forcing my TP to go on gsm network. hopefully its not something i will face as i am also on 3network

SMS arrives late

Does anyone else have the problem where SMS arrive much later than they were sent? I have been experiencing this quite regularly. They usually come through when I turn the screen back on. Can anyone think why this is happening. Its as if the device isnt waking up to let me know there is a SMS.
Thanks
Matt

Its probably a network issue... I dint have any issues as such...

I would also think that this is most probably a network issue. Maybe it would be worth trying a different radio?!

laft2k said:
Does anyone else have the problem where SMS arrive much later than they were sent? I have been experiencing this quite regularly. They usually come through when I turn the screen back on. Can anyone think why this is happening. Its as if the device isnt waking up to let me know there is a SMS.
Thanks
Matt
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Click to collapse
Hmm, did you pay the sms mailman enough?

Hmm I haven't had problems with lates SMS, but I have had problems with text messages being so long in length that it seems that the inbox cuts the rest off... don't know why though

YES - I've had the exact same issue and it's driving me crazy. I get text messages delivered at 2am that were sent at 2pm. And it appears completely random - I can send myself a text message and it arrives in a few seconds .. I can send another one a few minutes later and it arrives 6 hours later. Am gonna call Sprint because this is very annoying. Touch Pro for me - never had this problem prior to purchasing the TP.

Try advanced config and enabling "wake up on new sms".

I have already enabled wake on new sms. Seems really weird, happened again today.

I have only had this issue with Verizon sending to AT&T so i would think it is a translation issue

I had the same problem with my TP purchased i Norway. I went for a whole day without getting any sms'es and thougt that it was weird. So i turned my device on and off. And suddenly i got like 6 messages.. And after that I got some sms'es if i made a call or if i used gprs or 3g connections. Or if i turned my device on and off as mentioned. But it got so bad that i had to hard reset my device.. Realy annoying..

This was happening to me on my Fuze so I did a hard reset and now it is fine. I would suggest doing that. Be sure to backup anything important (pics, vids, etc.) before because they will be gone on a hard reset.

Well this set a new record for me - 2.5 hours on the phone with Sprint Technical Support .. but, am very happy to say the problem has been fixed.
FINALLY I was able to get to someone (Level 2 Tech) that was actually determined to fix the problem, even though we couldn't replicate it right away. Turns out it is a rare problem that they describe as a "traffic jam" in the routing to my phone, and they ran what they called the "Text Message Plunger" (no I'm not making this up!) - and it fixed it completely, and texts starting coming through instantly and no problems since. It seems this is a known problem, albeit a rare one.
But if your texts randomly show up hours late - this seems to be the problem. But I can tell you - no one in customer service or Tech Level 1 could even come close. In fact, with my initial attempt at Tech Level 1, she spent 5 minutes on the problem, then she apologized for the "nationwide outage", credited me $60, and said there was nothing they can do until that is fixed. Realizing this was BS - called right back and finally got to a Level 2 Tech who seemed much more interested in fixing the problem.
So would recommend calling and immediately trying to get to the higher tech support. I'm so glad they were able to fix it on their end rather than trying to get a new phone, or having to do a hard reset.

hard to explain issue with my touch pro

i am having battery drain issues on my sprint touch pro. i believe it stems from the phone waking itself up when it goes into roam mode. i live in a rural area of west TN so as you can imagine this happens quite a bit. i have been through many, many threads on here via the search function and so far haven't found anything that can help me.
i thought maybe the s2u2 program would be the answer, but after reading a bit, it seems like maybe i will have the same issue.
i've also looked into every menu i can find (on the advanced config program even) and so far nothing has worked. i've had the phone since january now and i really like it, but this involuntary waking/battery thing is really killing me.
anyone on here know a fix for this other than disabling roaming? i do like to make and/or receive calls ocassionally.

tnvento97 said:
i am having battery drain issues on my sprint touch pro. i believe it stems from the phone waking itself up when it goes into roam mode. i live in a rural area of west TN so as you can imagine this happens quite a bit. i have been through many, many threads on here via the search function and so far haven't found anything that can help me.
i thought maybe the s2u2 program would be the answer, but after reading a bit, it seems like maybe i will have the same issue.
i've also looked into every menu i can find (on the advanced config program even) and so far nothing has worked. i've had the phone since january now and i really like it, but this involuntary waking/battery thing is really killing me.
anyone on here know a fix for this other than disabling roaming? i do like to make and/or receive calls ocassionally.
Click to expand...
Click to collapse
Turn off 3 G or HSPDA and see if that helps.

i dont know how turning off 3g works with sprint (Cdma) but i could recommend using some sort of auto locking program (start here: http://forum.xda-developers.com/showthread.php?t=547367). that way it would keep your phone locked and not completely active when it "wakes up". another option would be to use a program that shuts off your screen when it's in your pocket (http://www.fuzemobility.com/phone-upside-down-backlight-off/). other than that, i dont have much for you.
does anyone know of any reg keys to change that will disable the auto-wake on teh roaming?

I had this - but it didn't seem to be related to roaming.
See: http://forum.xda-developers.com/showthread.php?t=504016
I'm now on my third Touch Pro.
The first had the above problem which o2 (UK) repair denied was a problem.
The second didn't have the above problem, but did have a faulty speaker.
I'm now two weeks into my third Touch Pro whch so far does not have this problem.
I hard reset and reinstalled software one app at a time and concluded it wasn't a software issue.
After swapping handset's and not seeing the issue, despite having the same software and ROM loaded (stock o2, but the latest handset is a later stock ROM) I've conclude it definitely was a hardware issue.
Can you get a replacement under your warranty?
-FM

Couple of questions about troubleshooting a problem/RMA

Hey ladies and gents, I have a strange issue with my N5. I am losing data connection despite having a 4-bar LTE signal. Most of the time, I will catch it at work while streaming music from Spotify/Pandora. Once in awhile i'd catch it while browsing Facebook as well. It will show a 4-bar LTE connection, but the apps will report "no data connection available." I've tried surfing Chrome when this problem arises and it says "You are Offline." I found a temporary fix - turning Airplane mode on/off or restarting the phone.
Has anyone ever heard of this, and does anyone have any suggestions. I was running SlimKat before, but now i'm on stock 4.4.4 with ElementalX kernel, with the issue crossing multiple ROMs/wipes.
I also just got off of chat with Google support. The lady is emailing me some troubleshooting steps, and wants me to contact T-Mobile as well. If the problem is still there, she wants me to RMA. What are the steps needed in order to do so. Some quick searches brought up factory images but I haven't found anything recent, and want to make sure I have all my bases covered.
Thanks guys!

Google doesn't care whether the bootloader is unlocked or whether the phone is rooted. If it's a hardware issue, you are covered!
If you want to return to stock before sending it in for peace of mind then follow this thread: http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701

Sorry for the late reply, been pretty busy the last couple of days. Glad to hear that Google doesn't care about the unlocked bootloader! I'll probably just return completely to stock and return it like that IF I have to.
However, I think I may have fixed the problem. I altered my APN settings and changed IPv6 to IPv4 and it seems to have fixed my problem, at least for now (the problem is random so i'll have to use it for awhile to make sure it really is fixed). Anyone else ever heard of this problem, or this fix, especially on T-Mobile?

Phone instantly disconnects

Is anyone else experiencing calling issues? Often, I'll dial a number or tap an address book entry and it immediately hangs up. Both with headset in and out. I can reboot and that sometimes fixes it temporarily, but not always. Very frustrating! Anyone else experiencing this? Thanks.

I have the same issue. I noticed it happens when mobile data is on. What model are you using?

dedei said:
I have the same issue. I noticed it happens when mobile data is on. What model are you using?
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T-Mobile D6616. I spoke to TS, they suggested disabling VoLTE, and rebooting. I did, and made 1 call successfully, but obviously it will take more time to determine if this is a real fix....

I've experienced this. A quick reboot resolved it for me. I haven't had it occur often enough for it to be a real problem.

ShermCraig said:
T-Mobile D6616. I spoke to TS, they suggested disabling VoLTE, and rebooting. I did, and made 1 call successfully, but obviously it will take more time to determine if this is a real fix....
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Click to collapse
That is the fix that worked for me as well.