Does anyone else have the problem where SMS arrive much later than they were sent? I have been experiencing this quite regularly. They usually come through when I turn the screen back on. Can anyone think why this is happening. Its as if the device isnt waking up to let me know there is a SMS.
Thanks
Matt
Its probably a network issue... I dint have any issues as such...
I would also think that this is most probably a network issue. Maybe it would be worth trying a different radio?!
laft2k said:
Does anyone else have the problem where SMS arrive much later than they were sent? I have been experiencing this quite regularly. They usually come through when I turn the screen back on. Can anyone think why this is happening. Its as if the device isnt waking up to let me know there is a SMS.
Thanks
Matt
Click to expand...
Click to collapse
Hmm, did you pay the sms mailman enough?
Hmm I haven't had problems with lates SMS, but I have had problems with text messages being so long in length that it seems that the inbox cuts the rest off... don't know why though
YES - I've had the exact same issue and it's driving me crazy. I get text messages delivered at 2am that were sent at 2pm. And it appears completely random - I can send myself a text message and it arrives in a few seconds .. I can send another one a few minutes later and it arrives 6 hours later. Am gonna call Sprint because this is very annoying. Touch Pro for me - never had this problem prior to purchasing the TP.
Try advanced config and enabling "wake up on new sms".
I have already enabled wake on new sms. Seems really weird, happened again today.
I have only had this issue with Verizon sending to AT&T so i would think it is a translation issue
I had the same problem with my TP purchased i Norway. I went for a whole day without getting any sms'es and thougt that it was weird. So i turned my device on and off. And suddenly i got like 6 messages.. And after that I got some sms'es if i made a call or if i used gprs or 3g connections. Or if i turned my device on and off as mentioned. But it got so bad that i had to hard reset my device.. Realy annoying..
This was happening to me on my Fuze so I did a hard reset and now it is fine. I would suggest doing that. Be sure to backup anything important (pics, vids, etc.) before because they will be gone on a hard reset.
Well this set a new record for me - 2.5 hours on the phone with Sprint Technical Support .. but, am very happy to say the problem has been fixed.
FINALLY I was able to get to someone (Level 2 Tech) that was actually determined to fix the problem, even though we couldn't replicate it right away. Turns out it is a rare problem that they describe as a "traffic jam" in the routing to my phone, and they ran what they called the "Text Message Plunger" (no I'm not making this up!) - and it fixed it completely, and texts starting coming through instantly and no problems since. It seems this is a known problem, albeit a rare one.
But if your texts randomly show up hours late - this seems to be the problem. But I can tell you - no one in customer service or Tech Level 1 could even come close. In fact, with my initial attempt at Tech Level 1, she spent 5 minutes on the problem, then she apologized for the "nationwide outage", credited me $60, and said there was nothing they can do until that is fixed. Realizing this was BS - called right back and finally got to a Level 2 Tech who seemed much more interested in fixing the problem.
So would recommend calling and immediately trying to get to the higher tech support. I'm so glad they were able to fix it on their end rather than trying to get a new phone, or having to do a hard reset.
Related
OK I scanned to forums and I don't see anybody else having this issue:
Ever since I put WM6 on the phone, everything has worked great. Everything except one little tiny but extremely significant detail- the phone is randomly redialing itself!
Example, my last outbound call for the day was to my mom at 7:00PM. I'm then woken up at 3:00 in the morning, and its my mom calling ME, I ask her "what's wrong" and she said "you just called here, we thought there was an emergency"
I check the call log, and sure enough, my phone dialed her house at 2:58.
So anyway, as you can see this is a serious problem. I can't figure out what is causing this. I've been turning my phone off at night and turning it on in the morning. Usually when I turn it on, it will re-dial the last caller, as I watch.
Can somebody help me? Is this a known bug? (What the hell?!) If I can't fix it, can I go back to WM5? (It definitely started when WM6 was installed)
Hi there, I am using VJgrace latest 3.4 ROM, I realized that nowadays, sometimes I would not be able to receive incoming calls, my friends and relatives have complained that I do not pick up their calls, they even showed me the proof of their call logs. They said there were dialing tone. So one day, I tried for myself and true enough, at times, the phone will just light up from idle, but it will not say that there is an incoming calls. When this happen, I cannot make outgoing calls as well, when I try to dial someone, it just hang there.
Any solution? Is this a radio or ROM problem?
I have run the GSM update
I faced the same problem too. I thought my friends were joking. just called myself to confirm. true enough the phone lights up for a second or two then it goes back to sleep.
this is serious. am thinking of going back to WM 5
Really? Wow. That's a new one. I guess I haven't seen this. illi - would you really go *all* the way back to WM5? Are you saying this is a problem in every WM6 ROM you have installed? I'm surprised... I've never seen it on my phone. But I don't get too many calls during the day. And I reboot my phone every 2 or 3 days just for good measure.
bipinsen said:
Really? Wow. That's a new one. I guess I haven't seen this. illi - would you really go *all* the way back to WM5? Are you saying this is a problem in every WM6 ROM you have installed? I'm surprised... I've never seen it on my phone. But I don't get too many calls during the day. And I reboot my phone every 2 or 3 days just for good measure.
Click to expand...
Click to collapse
i cant afford to loose calls. some friends had complained since a few months back. so i suspect its all WM6 ROMs not just vj's.
i think it happened when the device is syncing because i receive lots of emails. so at that time the gprs/edge is being use. THIS IS MY WILD GUESS ONLY!! I noticed it (the device awakes then back to sleep) once while on active sync and at that moment emails were being downloaded from my email server.
How can yew trouble shoot this problem?
illi said:
i cant afford to loose calls. some friends had complained since a few months back. so i suspect its all WM6 ROMs not just vj's.
i think it happened when the device is syncing because i receive lots of emails. so at that time the gprs/edge is being use. THIS IS MY WILD GUESS ONLY!! I noticed it (the device awakes then back to sleep) once while on active sync and at that moment emails were being downloaded from my email server.
How can yew trouble shoot this problem?
Click to expand...
Click to collapse
Do you have this checkbox selected? I'm not sure if it makes a difference, but it's one thing I saw.
bipinsen said:
Do you have this checkbox selected? I'm not sure if it makes a difference, but it's one thing I saw.
Click to expand...
Click to collapse
not too sure but will check next time i active sync. anyway i rarely sync with my pc so i doubt thats the problem - i noticed once while hooked to pc the phone awakens and then sleep. i use mail2web.com's microsoft exchange to sync my emails. i active sync only to do spring cleaning on my device and SD.
if karhoe subscribe to the same telco as me than i suspect its the operator. (hello karhoe you there;-))
I have this problem even when the phone is not connected to Active Sync, when i'm outside. The phone just light up, and then poof, gone. Well, I am using DiGi telco. But I don't have this problem when using Andot's PEE, don't have it when using 3.0 ROM, only recently when I started using 3.1, had this problem, after so long, then use 3.4, still have it
I had this issue with WM5.. now with WM6 I didn't found (yet) this issue. (using EA ROM)
This is a quote of one of my posts (Oct 7 2006, 18:43, modaco):
i think this is a software issue..
i have a spv c600 and have problem with the telephony part (and many other spv c600 users)
1. some times when somebody is calling me the phone does not announce in any way that i have a call.
2. other times when somebody is calling me the phone send automatically a busy tone to the caller and again does not announce me that somebody has called me.
3. and other times when somebody is calling me, the caller is announced by the robot that 'the user is in an uncovered area or has the phone turned off' or it divert it to voice mail (if the WM user has voice mail active. i have it off)
however, point 1 and 2 can be 'detected' by eye on call (phonesharpen). only detected (no answer, no nothing).
- in the first case, a window with caller information is displayed as long as the caller is calling you.
- in the second case, a window appears and disparears extremly fast
to bad that the phonesharpen does not log the detected calls . i have mailed them about this, but on answer..
i gues the problem is the native telephone application
so .. in conclusion WM smartphones are not recommended for people who want to use them as a phone.. who knows what important calls you miss.. i hope this will be fixed someday
Click to expand...
Click to collapse
@karhoe you should tell this to NiTroGeN and to VJgrace
Gentlemen, I suspect this issue is somehow connected to currently selected homescreen. I had this issue on WM6 build 18120 homescreen with VOIP plugin, but when I chose another one not containing VOIP info, this issue has gone
ega2oo2 said:
Gentlemen, I suspect this issue is somehow connected to currently selected homescreen. I had this issue on WM6 build 18120 homescreen with VOIP plugin, but when I chose another one not containing VOIP info, this issue has gone
Click to expand...
Click to collapse
I tend to believe that it is caused by either of these problems:
1 - the telco (I'm subscribing to the same telco as karhoe)
2 - the voip plugin on the Homescreen
This is what I'll do: I shall deactivate the voip plugin. But I cant afford to unsubscribe from my current telco; it offers the cheapest unlimited data plan. LOL!!
I have a feeling that it is related to VOIP, I did configure my VoIP using the xml method, and then I also installed the VoIP fix button for communication manager. Now im using HTC Home screen and so far, so good
I looked around for a thread that had a compiled list of descovered glitches and stuff for the TP2 and didn't find one, so here we go. If you notice any issues with your TP2 post em, and maybe we can offer solutions, or at least get an idea if it is a specific device issue, or perhaps something wrong with the ROM, etc.
As mentioned in another thread, I have noticed a sms messaging glitch, where if you are in conversation mode and you recieve multiple texts before exiting, you have to exit and enter the conversation 1 time for each text recieved.
Also, I have noticed on multiple occations that the sometimes when my TP2 goes to sleep mode, it will not wake up unless I take out the battery. Those are the two main things.
I have a friend with a Touch Pro, and I also had one before I got the TP2, and I have noticed that both of these issues are on both devices. The touch pro only experianced them after the ROM update HTC released for it.
BTW, I have Sprint CDMA service. I don't know if Verizon users are experiancing the same issues.
I have considering flashing a custom rom to fix these issues if they are ROM specific, but idk if they are.
So, any other issues that anyone wants to share?
To tell the truth, I am not sure what is wrong. It may be a batch issue (a group of phones that all have the same problem). I have the Sprint TP2 and don't have the freezing issue.
I have noticed the issue with the text messages, but I believe that it has something to do with the new integrated Texting tab in the TF3D Contact/Address Book. There is a program on this Forum Called "Safe Inbox Extender" ( at http://forum.xda-developers.com/showthread.php?t=379265 ). If you download it and install it, it enables the "Mark all as Read" function in the Text Messages. Has been a God send.
As far as the other issue, I would suggest that, after a back up of important things of course, that you do a hard reset. See if that fixes the problem. Also, If you have a bunch of 3rd party apps, you might want to install them one at a time, with a little time in between, and see if they are causing the problem. I've fallen into the runt of I know what programs I like and have them stored on my storage card. Just because all my phones have been WinMo, doesn't mean they will all be compatible.
Just some thoughts.
I'll try that program, thanks. As far as the sleep issue, idk if a hard reset would work or not. I accidentally reset it a few days ago when I tried to restore my data profile because my internet wasn't working and it went to the prgramming menu instead and wiped the whole phone. So I guess I'll wait and see if it does the sleep mode thing again. If not then I guess the hard reset did work.
I don't know if Verizon users are experiencing the same issues.
Click to expand...
Click to collapse
I can confirm that Verizon TP2 has same issues...Back it up and Hard Reset! Fixed the problem on my girlfriends and my buddys TP2...Neither issues have occurred since.
I''ve noticed when my phone is on sleep mode for more than 15-20 minutes it won't turn on immediately if i try to use the slider. i usually have to open and close the slider to get the screen to turn on. I've tried a soft reset but that hasn't fixed the problem. I've also had a few programs crash on me already. Any suggestions? Thanks
im on uscellular havent had any of those problems.the main issue i got with the tp2.is the memory usage i do soft reset its between 46-56 pct used. do nething on it like internet or play a game it sits around 80 pct used till i use cleanram or soft reset again.if any1 knows a way to lower the usage plz post it. ty
I have a us cellular tp2 and the only problems i am experiencing is that yeah the memory isnt the greatest but mostly the clock, i set the time zone for us central time and at least 2 to 3 times a day the clock will reset itself to eastern us time its a real pain in the a**. not sure how to fix it as of yet, any other uscc customers having this same problem?
hunter7773 said:
im on uscellular havent had any of those problems.the main issue i got with the tp2.is the memory usage i do soft reset its between 46-56 pct used. do nething on it like internet or play a game it sits around 80 pct used till i use cleanram or soft reset again.if any1 knows a way to lower the usage plz post it. ty
Click to expand...
Click to collapse
hehehehe
welcome to windows phone my brother!!!
hunter7773 said:
im on uscellular havent had any of those problems.the main issue i got with the tp2.is the memory usage i do soft reset its between 46-56 pct used. do nething on it like internet or play a game it sits around 80 pct used till i use cleanram or soft reset again.if any1 knows a way to lower the usage plz post it. ty
Click to expand...
Click to collapse
Why do yo care?
ok sorry let me do that again. i was asking because i have owned the touch, touch pro and now tp2. the first didnt have the problem of using up that much. the pro barely hit 50 and that was with alot open. i contacted htc the told me to call in to tech support. they have a way to lower usage ill let you know if it works.
osito706 said:
I have a us cellular tp2 and the only problems i am experiencing is that yeah the memory isnt the greatest but mostly the clock, i set the time zone for us central time and at least 2 to 3 times a day the clock will reset itself to eastern us time its a real pain in the a**. not sure how to fix it as of yet, any other uscc customers having this same problem?
Click to expand...
Click to collapse
Hey! I had this problem too, but I figured out how to fix it.. Here's what I had to do..
I had to set my time to a local city [Click on World Clock ----> Add City ----> Local timezone city ---> Set My Location, and change your time to the proper one, then set your clock as the other city you made just a minute ago. While the new city is selected, delete it from the list [Menu ---> remove cities] and select your personal location again.
This timme, click on menu ----> Local time settings, and make sure that it says your timezone [Default on USCC for some reason is Central Timezone - Their headquarters]
I have a TP2 from US cellular. It has winmo 6.5 on it. It keeps show i have 1 txt msg. But i don't have any. I installed this cab but i don't see the mark all as read function anywhere.
yeah i also have the tp2 with us cellular and live in central time, but it always goes to eastern time. i called the tech team for uscc and they said that they have never heard of that issue before, but they said that they submitted a ticket for a fix so hopefully they do soon cause its very annoying
my tp2 doesn't have the sleep or time or txt problem, but it does soft RESET itself randomly for no apparent reason, happens 1-3 times a day, reallly annoying......
I previously had a Samsung Galaxy S3 that ran Android 4.1.2. Push notifications would come through pretty much instantly.
Now that I have my Nexus 5, I'm noticing that push notificiations are delayed. For example, I might receive an email on my PC saying that someone has posted on my Facebook timeline, but a notification doesn't pop up on my phone for 10-15 minutes later. Sometimes I get no notifications for a while because they're delayed, then the notification sound on my phone will go off 3 or 4 times in a row as a bunch of notifications from different apps have all arrived at once.
Also, sometimes I got no notification at all. For instance, I sold an item on eBay and usually I would get a notification that it has sold. On this particular occasion, no notification appeared. The same has happened with Facebook. Sometimes I will go to Facebook and find that a friend has written on my timeline, yet I didn't receive a notification about it on the phone.
I Googled this issue and found it was a problem that plagued the Nexus 4, so I'm wondering if it also affects the Nexus 5 too. Does anyone else have this issue with the Nexus 5? Is there any fix for it?
I get this too, but not very often. Most of the time I find my phone gets notifications before my PC or other phone does. But there are occasions, particularly when I'm not on WiFi, when I either get delayed notifications, or I won't get them at all, until I reconnect to WiFi.
It's been happening to me, including when I was running totally stock w/ locked bootloader. I'm on Sprint. Not sure if it's a data issue or phone issue.
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
funksoulbrother said:
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
Click to expand...
Click to collapse
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
fireboypr said:
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
Click to expand...
Click to collapse
Google ended up offering me a replacement phone, but that didn't go too well. The new phone they sent wouldn't connect to my Wi-Fi network, so I contacted them to return it but they told me I had to return my original phone, get another replacement, and only then could I return the second one. Obviously, each time they sent out a phone they were putting holds on my credit card for £xxx so in the end I phoned up and complained. To cut a long story short, I still have the original phone and I haven't decided what to do yet.
jbdan said:
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Click to expand...
Click to collapse
Interesting, I have just turned this off on mine too to see.
I only get delays when I am connected to my home wifi (2.4 or 5GHz). Maybe it is because I only have a 4mb ADSL connection ...
I will check tonight if that fixes it and/or also try the PNF app.
any update or fix on this yet? this is driving me mad, every time I get a notification on twitter or my email my idol picks it up first and my phone gets it 8-9 minutes later even if I'm using it at that moment, anybody else get the delay even while using the device?
All of a sudden I have started facing this problem since the past few days
Yeah..same here
rahulparekh said:
All of a sudden I have started facing this problem since the past few days
Click to expand...
Click to collapse
I am using Moto g and I think its an issue with KitKat rather than with the hardware or the network. My push notifications are being delayed and that wasnt the case with JB 4.2 on my earlier phones.
Very frustrating
I've not been getting google hangouts messages until 20-30 mins later. sometimes i never get a notification, but if i check hangouts i see a new message. Another times i only get the message on the computer, but never on the phone. if i go and clear the app data new messages show up
My push notifications were coming through very quickly up until 2 weeks ago. I have not changed devices, carriers, or installed any new apps. One day they were coming through fine, now they are delayed by up to 30 minutes. My phone has not installed any OS updates either.
I have factory reset my phone, once restoring from cloud, the other not restoring at all and setting up the phone from scratch. This is really irritating. It does it on mobile networks or wifi.
Moto G is frustrating
It's frustrating.
I searched google without obtaining a solution. Moto G and sometimes I get delayed notifications and not others.
Facebook does not even make the notifications. In Whatsapp I have to open it every 2 minutes to see if someone has written. What not to do. I'm bored with this phone.
No solution or google and motorola solve it. Cursed kitkat!
Anything new? This problem is old and comes from the Nexus 4. I really am very sad about it, not PNF solving this.
I've been pulling my hair out trying to figure this out. It definitely started after i upgraded my s2 to kitkat rom back in december. At first i thought it had to do with the PM sleep modes but none of them make a bit of difference. Ive goggled it to death and this thread is the only one ive found.
Currently im going to try the suggestion on the first page to turn off wifi optimization as my phone only does this on wifi. when i use mobile data everything works as expected
EDIT: WIFI optimization makes no difference
Push Notifications
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
tempest64 said:
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
Click to expand...
Click to collapse
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
razen_kain said:
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
Click to expand...
Click to collapse
I only experienced the problem over sprint's network.
I'm having a bizzare issue that started on Christmas Eve.
I'm not getting my text messages. Well, I get them, but very, very late if at all. I sent well wishes to people that night and received a barrage of responses about 8-12 hours later.
Even when I text myself nothing happens. I've tried reflashing, playing with every setting I could and nothing.
The only way I can force them to me in is by dialing voicemail and texting myself while the call is active. THEN it works. I get my text immediately and whatever's been waiting in queue.
If anyone's got any ideas, I'm all ears. T-Mobile GS6 running xtrestolite on DOI1 baseband.
Problem resolved. After trying everything I could think of I called T-Mo. They reset my APN on their side and voila!
So if anyone ever has this same issue, call you provider and have them troubleshoot on their side too. Especially if you know that no one else is having the same issue.