Texts not coming through - Galaxy S6 Q&A, Help & Troubleshooting

I'm having a bizzare issue that started on Christmas Eve.
I'm not getting my text messages. Well, I get them, but very, very late if at all. I sent well wishes to people that night and received a barrage of responses about 8-12 hours later.
Even when I text myself nothing happens. I've tried reflashing, playing with every setting I could and nothing.
The only way I can force them to me in is by dialing voicemail and texting myself while the call is active. THEN it works. I get my text immediately and whatever's been waiting in queue.
If anyone's got any ideas, I'm all ears. T-Mobile GS6 running xtrestolite on DOI1 baseband.

Problem resolved. After trying everything I could think of I called T-Mo. They reset my APN on their side and voila!
So if anyone ever has this same issue, call you provider and have them troubleshoot on their side too. Especially if you know that no one else is having the same issue.

Related

SMS arrives late

Does anyone else have the problem where SMS arrive much later than they were sent? I have been experiencing this quite regularly. They usually come through when I turn the screen back on. Can anyone think why this is happening. Its as if the device isnt waking up to let me know there is a SMS.
Thanks
Matt
Its probably a network issue... I dint have any issues as such...
I would also think that this is most probably a network issue. Maybe it would be worth trying a different radio?!
laft2k said:
Does anyone else have the problem where SMS arrive much later than they were sent? I have been experiencing this quite regularly. They usually come through when I turn the screen back on. Can anyone think why this is happening. Its as if the device isnt waking up to let me know there is a SMS.
Thanks
Matt
Click to expand...
Click to collapse
Hmm, did you pay the sms mailman enough?
Hmm I haven't had problems with lates SMS, but I have had problems with text messages being so long in length that it seems that the inbox cuts the rest off... don't know why though
YES - I've had the exact same issue and it's driving me crazy. I get text messages delivered at 2am that were sent at 2pm. And it appears completely random - I can send myself a text message and it arrives in a few seconds .. I can send another one a few minutes later and it arrives 6 hours later. Am gonna call Sprint because this is very annoying. Touch Pro for me - never had this problem prior to purchasing the TP.
Try advanced config and enabling "wake up on new sms".
I have already enabled wake on new sms. Seems really weird, happened again today.
I have only had this issue with Verizon sending to AT&T so i would think it is a translation issue
I had the same problem with my TP purchased i Norway. I went for a whole day without getting any sms'es and thougt that it was weird. So i turned my device on and off. And suddenly i got like 6 messages.. And after that I got some sms'es if i made a call or if i used gprs or 3g connections. Or if i turned my device on and off as mentioned. But it got so bad that i had to hard reset my device.. Realy annoying..
This was happening to me on my Fuze so I did a hard reset and now it is fine. I would suggest doing that. Be sure to backup anything important (pics, vids, etc.) before because they will be gone on a hard reset.
Well this set a new record for me - 2.5 hours on the phone with Sprint Technical Support .. but, am very happy to say the problem has been fixed.
FINALLY I was able to get to someone (Level 2 Tech) that was actually determined to fix the problem, even though we couldn't replicate it right away. Turns out it is a rare problem that they describe as a "traffic jam" in the routing to my phone, and they ran what they called the "Text Message Plunger" (no I'm not making this up!) - and it fixed it completely, and texts starting coming through instantly and no problems since. It seems this is a known problem, albeit a rare one.
But if your texts randomly show up hours late - this seems to be the problem. But I can tell you - no one in customer service or Tech Level 1 could even come close. In fact, with my initial attempt at Tech Level 1, she spent 5 minutes on the problem, then she apologized for the "nationwide outage", credited me $60, and said there was nothing they can do until that is fixed. Realizing this was BS - called right back and finally got to a Level 2 Tech who seemed much more interested in fixing the problem.
So would recommend calling and immediately trying to get to the higher tech support. I'm so glad they were able to fix it on their end rather than trying to get a new phone, or having to do a hard reset.

[Q] Text messages not being received

Seems like I've been having this problem regularly since I rooted/installed Fission ROM. I even SBF'ed back to original, but it didn't seem to fix my issue. I regularly have to reboot my phone to receive text messages.
I can't seem to find any rhyme or reason to it. I've tried re-programming my phone, but every time it attempts to reprogram, it makes a weird noise and reboots.
Am I experiencing a hardware problem, possibly? With the radio?
Honestly no idea where to go from here, but inability to receive text messages = huge problem.
Are you using it on Verizon or on a non-Verizon GSM/HSPA network?
I've got the same issue using my milestone1 but milestone2 has more ram, so that problem should'nt appear at this device.
I believe I'm on the Verizon network, I'm using it in places I've always had good coverage.
Update: I re-installed Fission 2.4.3 I had from backup and installed Handcent SMS. So far, so good. I haven't appeared to miss any text messages since then.
Still, it's a very odd situation. Hoping Gingerbread gives some more stability, though I'm not sure why it would matter.
This has happened to me on TMOUS and to a friend as well...I have SGII she has MyTouch 4g...after reboot, a flood of undelivered texts comes in...all with the same time so doesn't help when trying to see when originally sent.
I'm rooted/custom rom and she's bone stock...wondering if its a network issue or android problem

[Q] Cant receive mms?

has anyone got the message "cant not receive pictures, balance too low" well i cant believe i got this and i am on the $55 plan.. this shouldnt be possible. does anyone know how to fix it.?
Have you tried to reactive the phone. I haven't ever had this show up, so I am just W.A.G-ing it here.
It sounds like a problem from VM's side... although I have poked around their MMS.apk and it's hard-coded into the software. So possibly not. Although VM is the first group I would blame.
Second might be wifi. If you have wifi on, disable it, get your 3G working, and try receiving again...
I have had this happen to me a few times, it is a glitch in VM's system. I usually get the message with in a few hours after the error message, it has however taken as long as a week to a month in some cases. My suggestion to you is if it happens again you could try calling VM asap. Personally I just ask whoever it is that sent the message to email me it
SkiZophr3nic~
I have issues receiving MMS as well. I don't get the balance too low message, instead I have to use the stock messenger app rather than handcent (only mostly default settings). Haven't tried tweaking handcent yet to resolve though. If you have handcent try the stock, if the problem exists stock try handcent maybe.
Well I can receive them now. But when I posted this question I didn't take the time to wait it out. It was the least of my concerns. Lol I installed miui 10/30 on triumph. And my mms was and still is working at the moment
Sent from my Motorola Triumph using xda premium

[Q] Delayed push notifications - anyone else having this issue?

I previously had a Samsung Galaxy S3 that ran Android 4.1.2. Push notifications would come through pretty much instantly.
Now that I have my Nexus 5, I'm noticing that push notificiations are delayed. For example, I might receive an email on my PC saying that someone has posted on my Facebook timeline, but a notification doesn't pop up on my phone for 10-15 minutes later. Sometimes I get no notifications for a while because they're delayed, then the notification sound on my phone will go off 3 or 4 times in a row as a bunch of notifications from different apps have all arrived at once.
Also, sometimes I got no notification at all. For instance, I sold an item on eBay and usually I would get a notification that it has sold. On this particular occasion, no notification appeared. The same has happened with Facebook. Sometimes I will go to Facebook and find that a friend has written on my timeline, yet I didn't receive a notification about it on the phone.
I Googled this issue and found it was a problem that plagued the Nexus 4, so I'm wondering if it also affects the Nexus 5 too. Does anyone else have this issue with the Nexus 5? Is there any fix for it?
I get this too, but not very often. Most of the time I find my phone gets notifications before my PC or other phone does. But there are occasions, particularly when I'm not on WiFi, when I either get delayed notifications, or I won't get them at all, until I reconnect to WiFi.
It's been happening to me, including when I was running totally stock w/ locked bootloader. I'm on Sprint. Not sure if it's a data issue or phone issue.
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
funksoulbrother said:
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
Click to expand...
Click to collapse
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
fireboypr said:
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
Click to expand...
Click to collapse
Google ended up offering me a replacement phone, but that didn't go too well. The new phone they sent wouldn't connect to my Wi-Fi network, so I contacted them to return it but they told me I had to return my original phone, get another replacement, and only then could I return the second one. Obviously, each time they sent out a phone they were putting holds on my credit card for £xxx so in the end I phoned up and complained. To cut a long story short, I still have the original phone and I haven't decided what to do yet.
jbdan said:
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Click to expand...
Click to collapse
Interesting, I have just turned this off on mine too to see.
I only get delays when I am connected to my home wifi (2.4 or 5GHz). Maybe it is because I only have a 4mb ADSL connection ...
I will check tonight if that fixes it and/or also try the PNF app.
any update or fix on this yet? this is driving me mad, every time I get a notification on twitter or my email my idol picks it up first and my phone gets it 8-9 minutes later even if I'm using it at that moment, anybody else get the delay even while using the device?
All of a sudden I have started facing this problem since the past few days
Yeah..same here
rahulparekh said:
All of a sudden I have started facing this problem since the past few days
Click to expand...
Click to collapse
I am using Moto g and I think its an issue with KitKat rather than with the hardware or the network. My push notifications are being delayed and that wasnt the case with JB 4.2 on my earlier phones.
Very frustrating
I've not been getting google hangouts messages until 20-30 mins later. sometimes i never get a notification, but if i check hangouts i see a new message. Another times i only get the message on the computer, but never on the phone. if i go and clear the app data new messages show up
My push notifications were coming through very quickly up until 2 weeks ago. I have not changed devices, carriers, or installed any new apps. One day they were coming through fine, now they are delayed by up to 30 minutes. My phone has not installed any OS updates either.
I have factory reset my phone, once restoring from cloud, the other not restoring at all and setting up the phone from scratch. This is really irritating. It does it on mobile networks or wifi.
Moto G is frustrating
It's frustrating.
I searched google without obtaining a solution. Moto G and sometimes I get delayed notifications and not others.
Facebook does not even make the notifications. In Whatsapp I have to open it every 2 minutes to see if someone has written. What not to do. I'm bored with this phone.
No solution or google and motorola solve it. Cursed kitkat!
Anything new? This problem is old and comes from the Nexus 4. I really am very sad about it, not PNF solving this.
I've been pulling my hair out trying to figure this out. It definitely started after i upgraded my s2 to kitkat rom back in december. At first i thought it had to do with the PM sleep modes but none of them make a bit of difference. Ive goggled it to death and this thread is the only one ive found.
Currently im going to try the suggestion on the first page to turn off wifi optimization as my phone only does this on wifi. when i use mobile data everything works as expected
EDIT: WIFI optimization makes no difference
Push Notifications
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
tempest64 said:
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
Click to expand...
Click to collapse
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
razen_kain said:
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
Click to expand...
Click to collapse
I only experienced the problem over sprint's network.

[Q] Anyone have issues with calls not coming through? (Google Voice?)

First let me state my current phone is s-off and rooted, but otherwise stock. I have been playing with some lockscreen replacements but not much else altering the phone.
I do also have google voice running for voicemails (I like the notification system, the inbox style tracking and the transcribing) and this was running on my rezound as well so may very well be the issue but not sure.
This occurred a lot on my last phone (rezound) and I chalked it up to it being a little older. But last night it happened on this phone (at home where I have excellent service), my girlfriend called twice and I got no notifications until google voice picked it up and notified me I had a voicemail (she normally doesnt let the voicemail hit so I often never know she calls until its much later and she is much angrier).
Has anyone else experienced this? Is it a verizon thing, a google voice thing or something that just happens sometimes regardless?

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