Hello you good people,
I am experiencing a problem on my HTC TYTN II and I would appreciate it if you guys helped me.
I downloaded an application called "Speed Booster" and i installed it on my phone. After
installation the software requested that I soft reset my device which i did,from that point
my phone does not boot up when I press the power button. However,when I plug in a usb to my
phone and connect it to my laptop it boots up,it goes as far as "Smart Mobility" then it
restarts again,goes up to "Smart Mobilty" then restarts again,it keeps on reapeting this.
I should also state when I hold the Camera Button and insert the usb cable,the phone succesfully
goes into Bootloader or Tri-color screen,in the top left corner it says: "KAIS130",
"SPL-1.56.0000" and "CPLD-8".At the botttom it says "USB".And finally I do not know my Radio version
as my phone cant get to that screen that displays the Radio Version.
Please guys how can I get my phone to work again? Am sure its not a big problem as I have never
attempted ROM Upgrading or anything else in that line.
Thanks,
Kelly
Related
Hi guys
I was upgrading to smart1_wm6 clear when I had a power failure with my pc. Now, my prophet (s200) is stuck on a white screen. I first have a startup screen telling me that my OS is now 10.1.0.011, then I got a white screen and a sound and that's it. What can I do? It seems that I can't connect with my pc any more too.
Help please!
eddyve said:
Hi guys
I was upgrading to smart1_wm6 clear when I had a power failure with my pc. Now, my prophet (s200) is stuck on a white screen. I first have a startup screen telling me that my OS is now 10.1.0.011, then I got a white screen and a sound and that's it. What can I do? It seems that I can't connect with my pc any more too.
Help please!
Click to expand...
Click to collapse
Start your device in bootloader mode (hold the comm manager button for about 5 secs while pressing the reset) and then run the upgrade again.
While in bootloader the screen will show three colours. Once in bootloader the device will connect to the PC.
*eek* mp apologies, but personally i always do flashing on my laptop (its nice to have the battery there)
yep, you are right. Normally I do too, but I can't any more since I have upgraded my laptop to Vista. Now I am forced top use a pc, because upgrades don't work on vista.
Thx KTA for the advice, I didn't know.
I had a similar problem and thought I had to send my device for repairs! A BIG thank you for this information!
I spilt some tea on my qtek s200 yesterday, and right after the spill, I unplugged the battery and dried it first with tissues and then a hair dryler .It seeed ok for a while but now I have a strange problem.Whenever I softreset the device, it sticks on the three color screen.
Softreset doesn't work at this stage so I try to hardreset the device.After I press camera+comm man+reset buttons, there is a confirmation message and then I press "yes", this is where,I think, the problem is; I can't get a format completed message and after this stage the device boots up normally.
After the spill, the camera button started to act weirdly. I open the camera app and try to shoot a photo by pressing the camera button but it doesn't react but whenever a turnoff the screen with the power button and on again it shoots a photo.
May be there is still some parts that need to be dried,so shall I dismantle it and take a look inside
If you have an idea, please have me informed.
Thanks.
To sum up the problem:
whenever I try to hardreset my ppc, it performs as a soft reset ,so,I cannot hardreset the device.
Help me please...
I wonder if one of the buttons (the camera button probably) is stuck. That would explain the entering bootloader and the inability to take a picture.
If you can get the device to boot up properly, in the settings under "System" there should be a "Clear Storage" program, that will allow you to do the same as a hard reset.
I tried that "clear storage" but that didn't work, all the same.Maybe you are right.Because when the bootloader screen came up, I tired to hardreset again,this time just pressing the comm manager button and reset the device with the stylus and it tried to hardreset but again was unable to do it.
So,i think, I should find a way to prevent the camera button from keeping pressed steadily.
Do you have an idea?
more likely the camera button have short circuited..
do u use usb cable to connect with pc .. if yes then after 3 color screen try to connect it and look if u see text at bottom left "usb" .. if its all true u can flash your ram
@sahir74,
When I connect the device on the three-color screen with the usb cable,i can see the "usb" on the bottom left.
I have no issues upgrading my qtek s200 (prophet), but when I try to hardreset, I come across a problem like this,or whenever I softreset the device, it doesn't normally boot up and just sticks at three-color screen.
Do you think a surgery can fix this problem?I am thinking about opening the device and doing something about the camera button.
All the problem arose when eye spilled a glass of tea on my s200 ,which happened exactly where the camera button is.
What ROM have you upgraded to? and, what is your devices IPL/SPL?
If you tried an official WM5 NVID ROM, then I think taking it apart and checking the connections is the only option...
Shadow 2
and I tired other roms, it seems to be a hardware problem.Anywayapart from this problem, I am using my device happily though.
Hey all,
I need some help. The other day my touch cruise was working fine, but I wasnt able to connect to the network, and I thought it was time to do a soft reset. After soft reset my phone has now stopped working. It is stuck on the screen that says:
POLA100
SPL-3.13.0000
CPLD-2
The screen has 4 color bars on it, in this order:
RED
GREEN
BLUE
WHITE (SERIAL OR USB)
Every time I reset the phone it quickly flashes the screen with a messege that I believe says "No Image Found"
Any ideas on how I can fix this?
Thanks for all your help guys in advance!
Matrixum
A quick update...
I have managed to get back into the phone. I plugged it into the usb, and of course it would not recognise it. However, after it was plugged in I held down the camera button, and the power button and pushed in the reset button, and vola the phone restarted back to normal. I have not lost the operating system or anything. I am not sure what will happen if I turn it off. So I plan on backing it all up and then trying to turn it off and on.
But if you have any answers to this problem please let me know as I am not sure what i have done.
Thanks again guys
Matrixum
Update:
Ok everytime I turn off my phone I go back to the tri color screen. The only way for me to get back into the phone is if I plug it into the USB and hold down the camera button and hit the soft reset. Any ideas?
I guess nobody has had this problem? I must be the first! Seriously.... Well I still have the problem, each time I shut off the phone and turn it back on it goes to the tri color screen. I have to do my combination of camera button and soft reset in order to get the phone to start properly. I dont loose any information, but the phone is now running very slugish at times.
Once again, any help would be great... Unless I am really the first one to run into this problem.
Thx,
Matrixum
Hmmm... I have no idea what could the problem be.
But I have some questions:
1. What OS is/was on your Polaris?
2. Have you managed to backup your data via ActiveSync or other means?
It looks to me like you're stuck somewhere in the upgrade process. But I'm not sure, just guessing.
I'd recommend flashing Polaris with official ROM.
Be aware that you'll lose all your data on device.
Hi, I am STUCK!! My phone (HTC Touch Pro) gets stuck in the soft reset mode. I was able to get it to the tri-color screen, but could not get any further than that. Tried to follow some directions by going through the connections and settings, but it could not find the usb port. I need help, if you could get me past this so I could reset my phone, that would be great!!! I am brand new at this and know nothing. Thanks, Nikki
My red screen says:
RAPH800
SPL-0.36.0000
MicroP-Hermann (LED) v0C85
Green screen says:
MicroP-Hermann (KEY) v0685
PSOC-Raph STAGE_EVT v20
Nothing is in the blue screen
Thanks for any help!!!
try to hard reset it, check it here http://forum.xda-developers.com/showthread.php?p=2643414 or http://forum.xda-developers.com/showthread.php?p=2525584
for more informations, visit the wiki http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael
HTH
Have you flashed anything to it? I'm not that familiar with cdma devices. If the hard reset doesn't work, then try taking the battery out for a while, then putting it back in and hitting the power button. If nothing works, and you haven't done any flashing, just take it back for an exchange.
how to run rom when HTC pro is frozen, won't boot or cuts on n off
--------------------------------------------------------------------------------
****DOn't take battery out after hard boot***
1.just watch videohttp://www.youtube.com/watch?v=sk56olMkCtU and do what they do but dont take battery out. LEAVE phone STUCK on BOOT screen. Nothign else will move or work but you want phone just like that.
2. connect usb cable to active sync. (this may not link up but leave usb connected anyhow) Do not delete phone profile.
3.use rom like Download MightyROM6_Herman.exe avail at: http://www.lilrico.com/Mighty/mightyromblog/?p=454
4 although active sync is still attatched but may not be connecting. It will connect thru usb anyway when you run the rom software. http://www.youtube.com/watch?v=fV2I2WAFkg4&NR=1
This worked and kept phone from cutting on and off. and restored ROM. don't know about original htc boot. but your phone will work under this rom for now and you can go from there.
Guys,
I am really in a fix. It seems my HTC Diamond 2 is stuck at the first screen (all black with HTC written in grey). I cant access my phone book and the operations are extremely slow. I have tried doing the soft restart by pressing button next to the stylus. Please help. Also as yo may have guessed I am extremely basic in my knowledge of technical stuff so please try to keep it as basic as possible. Any Kind of Help will be appreciated.
I guess you could start off with taking out your battery... But I guess you already did that?
Same Issue
Hi, I'm having the same problem described above, but worse. I have an HTC Diamond 2. It stays at the logo screen (black screen with HTC letters in white). It doesn't pass anywhere from there. I've tried using the reset button on the back near stylus, tried the hard reset (Vol Up/Down + Power key) but it doesn't respond. There's an option that "works": If I press the 'call' key + power button, it shows an update menu with the following: 1. Update Logo 2. Update OS 3. Update Eboot 4. Format User Space 5. Return; none work except for the format user space option, but it does nothing.
I've tried also from the PC but it doesn't recognize the device via USB. I downloaded Active Sync, and an update wizard from HTC.com but still no success in recognizing the device.
Please help me, I need this phone to keep working, I don't know what triggered the problem..