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Hello mates, I got my atom last week and since then it gets stuck and hangs for some time until it loads again whenever I hit the reset button.
Even hard reset doesn't help and either not taking the battery out...just need to hit the reset again and again until it comes back on...
I'm currently running the leaked ROM 20062017B1WWE
just to mention the issue started even with the older ROM installed.
Please help!
Hi.
Where did you get this ROM?
I'm looking for this rom WWE_R060221N do you have it?
Your rom is older or newer then WWE_R060221N?
Can you place in Emule so I can download?
Thank YOu
Re.
Hi there. I have a similar problem with my Atom (leaked ROM of course). Somehow, hitting SR button just leaves the initial screen with O2 logo hanging. You have to hit SR button several times or take out battery to make Atom boot. But, SR with O2 plus application works OK. Actually, it may get worse after awile and even taking out battery may not help to boot Atom. I had to re-run ROM upgrading to make my Atom boot after SR, but still hitting SR button makes Atom freeze.
Seems like we've got the same
problem mate....I really think that's a hardware problem because I tried to do everything and it still get stuck and hangs on the startup screen after a soft reset is performed. Anyways I'm gonna take my Atom back to the place I've bought it so they can check it and hopefully change it to a brand new one (thats what I hope so...)
Let me know how did you handle with your own problem.
You sure you aren't too impatient? With my Atom it takes around one minute to soft reset. It has XCPUScalar installed, I'm suspecting that this is part of the reason. The O2 logo stays on for maybe 20 seconds, then the WM5 screen for 20 and finally the Scalar stays on for at least the same before I can punch in my pin code.
Re
Thanks for your response..
I don't think I'm impatient as you said because I keep waiting for the Atom to load for at least 2-3 mins after the SR button is pressed, once I even tried leaving it hangs on the o2 screen for a whole night and it was still stuck...anyways I really don't know what to do.
Any other comments would be appreciated.
Cheers.
P.S
I never installed XCPUScalar on this device and never touched the overclocking settings.
Then I would say harware problem, yes.
I have the same problem since I bought it. I resolved in this way:
If you want to soft reset your unit press on/off button and softreset at the same time, you will see the option for hard reset but don't affraid just leave it in this option don't press anything and your atom will soft reset itself with no problems.
hi eljure, i tried your suggest and it worked on the first time i pressed the power button + soft reset button together, but then again it got stuck and hang on the o2 screen after the 2nd try.....anyways i had to wait again for like almost 1 hour until it loeded up again and that after all the resets i've done while i was waiting for it to load, only a hard reset worked after that.
so I really don't know what the problem is but it's freaking me out.
the store I bought it from said only next week they gonna get a new stock of the Atom so i'm stuck with it until then.
I have similar problem..maybe the same..the phone just hangs at O2 logo. I tried to press and hold power button and press reset button then it asks to press send and end button reset to factory factory default..after I press both button, it says device clean boot...reset to factory default!!..how long do i have to wait for it to set to factory default? or which way is the right way to hard reset? Anyone knows how to repair this problem, please help
I have similar problem..maybe the same..the phone just hangs at O2 logo. I tried to press and hold power button and press reset button then it asks to press send and end button reset to factory factory default..after I press both button, it says device clean boot...reset to factory default!!..how long do i have to wait for it to set to factory default? or which way is the right way to hard reset? Anyone knows how to repair this problem, please help
I have a similar problem where my O2 Atom will just switch off (go black) when I press the Soft Reset.
I do not get the O2 splash screen, and there is no response from any buttons or the power button. Even depressing the SR again does nothing. I have to remove and replace the battery to bring the unit back to life.
This has been happening since the phone was new (7 days ago).
ROM 20060123B1WWE.
Cheers,
Freedy.
I have the same trouble.
Hardware bug, obviously.
So some of you might recall that I got a fake IPhone with Windows Mobile and it was working great, but now it won't boot, it'll sit at the blue Windows Mobile screen and not advance from there. I've tried pulling the battery and it doesn't help. Obviously I'd try a hard reset but the only buttons I have are, the on/off switch, a soft reset button, a camera, some sort of back button and 2 volume buttons. I've tried a combination of those buttons and I do recall getting a blue screen a while ago but none of those combinations have worked this time.
Can anyone help?
EDIT: FIXED!!!!!! Camera+Volume Up gave me a blue screen, after that it booted! So I didn't get any sort of tri-coloured screen but the blue screen seem to have Hard Rest it maybe.
Umm, obviously this thread is sort of pointless now but if someone else has a Daxian X999 and has the same problem then this should help them.
Thanks
Seems like i'm the first to try your way of hard reset with this phone. Thanks a lot, I thought my phone is dead, and now it works perfect.
What is a "fake iphone with windows mobile"?
Chinese knockoff?
jep kinda "chinese knockoff"
but its a quite good phone, though...
i just wish it would be possible to upgrade the os to wm6.1
It works but you have to push the camera the up volume and the power key at the same time. you get a blue screen then the windows screen.
It does not work with mine. I still receive only the Windows Mobile screen.
I worked for me a few times and now it just sits at that blue windows mobile screen and then it goes to a white screen or a tri color screen. And it wont boot any further. Anybody got a idea how to get it back up. I called the place i got it from and they dont answer the phone and dont return calls. Tronicvasion is the place i got it from. Their customer service stinks. I feel like i am let hanging, kinda stinks spending 437 bux for a 1 month old phone that crapped out. But i am glad i still have my trusty Tmobile Wing tho.
have you figured out how to hard reset? it isnt working, and I cant bypass the unlock code..
Hard reset is done as explained in the 1st post here, by holding a combination of buttons and then the power button, or the reset. now you have 4 buttons plus the power button, hold the upper ones (one side camera, other side volume up) in and then press the power button. Keep the buttons pressed for a couple of seconds thou. If the phone is on, you can do the same but instead of power, press the reset.
One last thing i saw is if i hold the vol up and vol down then reset, it does not reset, but only stay on blank screen, this might be helpful for some one who's hard reset does not work.
I also suggest removing all sim and memory cards before a hard reset.
Even thou my phone is "branded" Chinese knock off I personally think it's great, and very stable
Happy to have a iphone lookalike running Micro$oft Windowzzzzzz
ok..recently aquired this phone...
I've discovered that there is no sound from the speaker at all, no mp3 alarm ringtones .... I've used the slider on the side with no luck, and also tried changing the profile, volume control ect...no luck
Does anybody fancy talking me through any possible fixes for this...
Somebody suggested a hard reset?.... Any suggestions on doing this?...
Is this likely to be a software / registry change to fix this, or is it likely to be a case of sending it back for repair?... I'm sure its under warranty... but if its not, any suggestions on where I could take / send for repair?.... I'm in the Beckenham, bromley, south London region....
I have a basic understanding of pc's, but am not confident of doing registry changes without step - by - step instructions....
Anybody fancy a challenge?.... Thanx in advance...
PS.. just curious...any reason why this forum site is very simular layout to AV Forum site?....
Bump......
Try a Hard Reset first :
festermania said:
To perform a hard reset :
Press and hold the GPS/MESSAGING and INTERNET EXPLORER buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
Release the RESET button, but continue pressing the GPS/MESSAGING and INTERNET EXPLORER buttons until you see this message on the screen:
"Release the buttons, and then press SEND on your device to perform the hard reset, or press any other button to cancel the reset."
To see bootloader page :
Hold power button + Camera button and push reset button with stylus wait 3 seconds and then release the reset button but keep pressing the power button + camera button u will be then in bootloader page
Click to expand...
Click to collapse
...did you go to Start Menu->Settings->Personal Tab->Sounds & Notifications to make sure that you've Enabled Sounds for Programs? a Hard-Reset certainly seems to be the option of choice here if nothing else is working. you can perform the Hard-Reset by selecting Start Menu->Settings->System Tab->Clear Storage and then follow the prompts to complete the process.
Nope...hard reset didnt work...just to say... I can hear through the earpeice when speaking in a phone conversation...just no other sound at all... even tried the option for beeps or clicks when using the keypad and still no sound... Also...that bootloader option...It just takes me to a screen with 4 different coloured stripes and some writing..I'll try it again and post what it says, but basicly it just freezes, then I have to do a soft reset to get the phone back on....
Bumpity bump....
m3uch4 said:
Press and hold the GPS/MESSAGING and INTERNET EXPLORER buttons
Click to expand...
Click to collapse
Please remember that the Orbit II does NOT have these buttons!
Update...
I've done another hard reset using this method....
1) Get your stylus and place it in the hole next to the USB port, BUT DONT PUSH! Just get it ready but dont actually push the button inside the hole.
2)Place your fingers on the Windows and OK buttons
3)Press and hold the buttons, dont let go.
4)Stright away push the stylus into the hole and press the button inside. You can let go of the stylus once the button inside has been pushed
5)Keep holding onto the Windows and OK buttons
6)After 5 seconds let go of the Windows and OK buttons
7)If asked to press SEND, just press the green pickup call button.
....
And still no sound!....
Any ideas?
Yes that's the correct procedure, strange about that sound though.
What ROMs it running?
Any clue about what it might be?....
hang on I'll find out........
ROM Version. 1.25.206.3 WWE
Is that the latest Rom..Would it be worth updating if there is a newer version?....
Is that an official ROM or cooked?
I think its official...
you could have a hardware problem...i would have sent it back for a replacement 3-4 days ago!
I cant, bought it second hand. Will take it back for refund if I cant get it fixed...just thought it might be a common problem with a easy fix!...
i believe you've tried most options without any success. the only other options are to open it up and see if maybe the speaker has been dislodged. not sure how easy that would be. good luck!
OK.... thanx anyway!... Damned tiny little screws inside...cant get to the speaker... Ok...off to the shop it goes!
No sound
I had this problem on another HTC device 'the Kaiser' and was informed some specific Roms are not compatible with the radio on the device ( does your device have the original Rom? ) Flashing a new may have caused this problem.
i would like to know if there is a way to restore HTC Snap to factory settings with original ROM, if the windows installed on it are curropted and mobile keeps on rebooting without loading windows. Hard Reset(pressing volume up key and then power buttom) will not do the job as my windows are curropted
Yes,
Hard reset:
http://forum.xda-developers.com/showpost.php?p=4529324&postcount=7
Step 1: Power down the phone. If your phone is already powered down, you may skip this step. Note: Removing the battery, while technically powering down the phone, is not the correct method to make the following steps work.
How can power down the phone? i didnt get that. i turn off the device and then press the VOLUME DOWN button and press the SEND button and the POWER button, no gray screen appears.
I need help in this matter please. I bought mobile from Dubai and now I am in Kuwait. I cannot goto the dealers here to get it fixed, because HTC Snap is not yet available in Kuwait, so there is no support for it.
I have tried:
[ROM] Official HTC Upgrade - Windows Mobile 6.5 (http://forum.xda-developers.com/showthread.php?t=570417)
and
[8-23-2009 HTC Snap Asia/WWE WM 6.1 (Unbranded) ROM 1.19.707.2] (OS ONLY) (http://forum.xda-developers.com/showthread.php?t=550863), but i cannot install them because my HTC Snap keeps on rebooting before the windows load. My computer doesnt recongnize the device, so there is no way to install these ROM's. i have tired hard reset too, but it didnt work
This is the craziest issue.. My slide to unlock is no longer working so therefore I can hardly use the phone except that I can take inbound calls. I have tried to factory reset using down volume, circle, reset. Please please please any other ideas are greatly appreciated! I am totally stuck with a useless phone and am having to use a BJ II for now! Uggh!
How come the hard reset didn't work? You need to hold down vol down and the dpad button until the tri-color screen appears.
The easiest thing would be to connect to your pc, then access the registry with ceregeditor. Switch HKLM\Software\Microsoft\Shell\Lockscreen\enabled:1 to 0 and soft reset. Then just unlock off the old screen.
Beats the heck out of me.. I hold the volume button down, and hold down the dpad and nothing. I have done it on reboot, I have done it from the lock screen and nothing. As for your registry idea I like it, its just too bad I cannot get the phone to connect to windows. I have tried it on 2 Windows 7computers now. Anymore ideas?
You need to figure out how to hard reset-you're clearly doing it wrong. Hold down vol-down and the d-pad button simultaneously. Keep holding them down. Then just soft reset. Don't hold down the soft reset-just tap it with the stylus. Wait until the hard reset screen appears, then let go of the other two buttons. There is really no way that it won't work, it's a bootloader operation and it doesn't matter what crap you have on your main memory.
I'm having the same issue. Just flashed the Energy Rom and now I can't unlock my phone. I'll try some of the suggested tips and let you know which worked.
Farmer Ted said:
The easiest thing would be to connect to your pc, then access the registry with ceregeditor. Switch HKLM\Software\Microsoft\Shell\Lockscreen\enabled:1 to 0 and soft reset. Then just unlock off the old screen.
Click to expand...
Click to collapse
I edited the registry with the above value and it solved my problem - Phone is no longer locked on bootup. Now my issue is that somehow my touchscreen is unresponsive (probably why I couldn't unlock my phone). I believe it's a hardware issue not a software one because it looks like liquid got under the screen somehow. Lame. Now I need to flash back to stock ROM and lock it so I can send it in under insurance.