This is the craziest issue.. My slide to unlock is no longer working so therefore I can hardly use the phone except that I can take inbound calls. I have tried to factory reset using down volume, circle, reset. Please please please any other ideas are greatly appreciated! I am totally stuck with a useless phone and am having to use a BJ II for now! Uggh!
How come the hard reset didn't work? You need to hold down vol down and the dpad button until the tri-color screen appears.
The easiest thing would be to connect to your pc, then access the registry with ceregeditor. Switch HKLM\Software\Microsoft\Shell\Lockscreen\enabled:1 to 0 and soft reset. Then just unlock off the old screen.
Beats the heck out of me.. I hold the volume button down, and hold down the dpad and nothing. I have done it on reboot, I have done it from the lock screen and nothing. As for your registry idea I like it, its just too bad I cannot get the phone to connect to windows. I have tried it on 2 Windows 7computers now. Anymore ideas?
You need to figure out how to hard reset-you're clearly doing it wrong. Hold down vol-down and the d-pad button simultaneously. Keep holding them down. Then just soft reset. Don't hold down the soft reset-just tap it with the stylus. Wait until the hard reset screen appears, then let go of the other two buttons. There is really no way that it won't work, it's a bootloader operation and it doesn't matter what crap you have on your main memory.
I'm having the same issue. Just flashed the Energy Rom and now I can't unlock my phone. I'll try some of the suggested tips and let you know which worked.
Farmer Ted said:
The easiest thing would be to connect to your pc, then access the registry with ceregeditor. Switch HKLM\Software\Microsoft\Shell\Lockscreen\enabled:1 to 0 and soft reset. Then just unlock off the old screen.
Click to expand...
Click to collapse
I edited the registry with the above value and it solved my problem - Phone is no longer locked on bootup. Now my issue is that somehow my touchscreen is unresponsive (probably why I couldn't unlock my phone). I believe it's a hardware issue not a software one because it looks like liquid got under the screen somehow. Lame. Now I need to flash back to stock ROM and lock it so I can send it in under insurance.
Related
I did the Hard-SPL and followed the instructions to a T. The phone rebooted after the hards-spl and everything worked fine. I installed BlackBerry Connect to my device and it rebooted. Now it just sits at the windows mobile screen and won't proceed any farther. Anybody have an idea why? Or what I can do to get it working again? I did the HardSPL using windows XP and not vista.
When I enter the bootload this is what I get.
KAIS*0 MFG
SPL-1.0.OliPof
CPLD-8
Serial
Please help.
Anybody have any ideas?
Go to the wiki and look up how to flash from a microSD card, then flash a clean copy of whatever rom you had put on there so you can get a fresh start. Unless something is physically broken with the phone, that will save it. Saved me plenty of times.
Just had to do a hard reset. Fixed the problem. Loaded new HTC ROM everything is up and running.
How did you do the hard reset? I can't even get it to work. (hold right & left soft keys and press/release reset until some screen I never get)
rbryant said:
How did you do the hard reset? I can't even get it to work. (hold right & left soft keys and press/release reset until some screen I never get)
Click to expand...
Click to collapse
hold the left and right soft keys while pressing the reset button simutaneously for 5 seconds.
alltheway said:
Just had to do a hard reset. Fixed the problem. Loaded new HTC ROM everything is up and running.
Click to expand...
Click to collapse
congrats, glad u fixed it.
what new htc rom
Thanks! That worked! Now to reinstall BB Connect on the device not the SD card. . .
rbryant said:
How did you do the hard reset? I can't even get it to work. (hold right & left soft keys and press/release reset until some screen I never get)
Click to expand...
Click to collapse
continue holding the left/right soft key after you put the stylus to reset, and the extra screen will show up.
can i hard reset by doing the clear storage thing?
gula187 said:
can i hard reset by doing the clear storage thing?
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Click to collapse
no, u have to do the left & right soft keys and reset all at the same time for 5 secs. thats the only way i know of to do a hard reset.
P1Tater said:
no, u have to do the left & right soft keys and reset all at the same time for 5 secs. thats the only way i know of to do a hard reset.
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Click to collapse
i held the cam.+ power button and held the reset button and its doin the same thing it does when i soft reset it
all 3 actions must be at the same time and hold for 5 secs. if you get the short vibrate, just keep trying over and over. it wont hurt anything. at least it never did to mine.
Yep, you cannot install the BB connect software to the SD card & then reset. Your device will be looking for the BB connect software before the device SD card has booted & come online.
HOWEVER,
with SK Tools you can go into the startup folder & reorder the start up files. If you move BB Connect down to the end of the start up sequence it might work. Well, it did for me. Ylu have to go in after installing though, & before the reset & change the start up sequence down so that it's the last item to auto start.
You will have this type of problem with any program you install to the SD card where the program has a higher priority auto start because as I said before, you have an item trying to boot before it's operating files are available. Therefore, you stop the whole boot sequence because it can't move on to the next start up item without finding the start item it's looking for.
AS for the Hard reset. I find the easiest way to do this is:
1. Soft Reset.
2. while the device is soft resetting depress both soft keys.
3. When you get to the first boot screen depress the soft reset key & hold while simultaneously holding the soft keys.
4. follow the instructions on the screen, i.e. push send (green phone button) to restore, etc...
Works every time for me.
P1Tater said:
all 3 actions must be at the same time and hold for 5 secs. if you get the short vibrate, just keep trying over and over. it wont hurt anything. at least it never did to mine.
Click to expand...
Click to collapse
This is not random!
When I press:
RightSoft + LeftSoft it always works.
LeftSoft + RightSoft it never works.
Sequence is important. Not sure if it is left or right first though.
If other can confirm, could someone put it in the wiki, please. I've pulled a lot of hair over this topic.
gula187 said:
i held the cam.+ power button and held the reset button and its doin the same thing it does when i soft reset it
Click to expand...
Click to collapse
that is to enter BootLoader NOT to start a Hard reset. when holding the power AND the camera button then resetting using the stlyus you should see the tri-color screen listing your SPL, Kaiser model, and one more thing i forget right now
EDIT - Make sure you are not pressing the ok button while going into BootLoader as the way the buttons are laied out its easy to press the ok by mistake.
So some of you might recall that I got a fake IPhone with Windows Mobile and it was working great, but now it won't boot, it'll sit at the blue Windows Mobile screen and not advance from there. I've tried pulling the battery and it doesn't help. Obviously I'd try a hard reset but the only buttons I have are, the on/off switch, a soft reset button, a camera, some sort of back button and 2 volume buttons. I've tried a combination of those buttons and I do recall getting a blue screen a while ago but none of those combinations have worked this time.
Can anyone help?
EDIT: FIXED!!!!!! Camera+Volume Up gave me a blue screen, after that it booted! So I didn't get any sort of tri-coloured screen but the blue screen seem to have Hard Rest it maybe.
Umm, obviously this thread is sort of pointless now but if someone else has a Daxian X999 and has the same problem then this should help them.
Thanks
Seems like i'm the first to try your way of hard reset with this phone. Thanks a lot, I thought my phone is dead, and now it works perfect.
What is a "fake iphone with windows mobile"?
Chinese knockoff?
jep kinda "chinese knockoff"
but its a quite good phone, though...
i just wish it would be possible to upgrade the os to wm6.1
It works but you have to push the camera the up volume and the power key at the same time. you get a blue screen then the windows screen.
It does not work with mine. I still receive only the Windows Mobile screen.
I worked for me a few times and now it just sits at that blue windows mobile screen and then it goes to a white screen or a tri color screen. And it wont boot any further. Anybody got a idea how to get it back up. I called the place i got it from and they dont answer the phone and dont return calls. Tronicvasion is the place i got it from. Their customer service stinks. I feel like i am let hanging, kinda stinks spending 437 bux for a 1 month old phone that crapped out. But i am glad i still have my trusty Tmobile Wing tho.
have you figured out how to hard reset? it isnt working, and I cant bypass the unlock code..
Hard reset is done as explained in the 1st post here, by holding a combination of buttons and then the power button, or the reset. now you have 4 buttons plus the power button, hold the upper ones (one side camera, other side volume up) in and then press the power button. Keep the buttons pressed for a couple of seconds thou. If the phone is on, you can do the same but instead of power, press the reset.
One last thing i saw is if i hold the vol up and vol down then reset, it does not reset, but only stay on blank screen, this might be helpful for some one who's hard reset does not work.
I also suggest removing all sim and memory cards before a hard reset.
Even thou my phone is "branded" Chinese knock off I personally think it's great, and very stable
Happy to have a iphone lookalike running Micro$oft Windowzzzzzz
ok..recently aquired this phone...
I've discovered that there is no sound from the speaker at all, no mp3 alarm ringtones .... I've used the slider on the side with no luck, and also tried changing the profile, volume control ect...no luck
Does anybody fancy talking me through any possible fixes for this...
Somebody suggested a hard reset?.... Any suggestions on doing this?...
Is this likely to be a software / registry change to fix this, or is it likely to be a case of sending it back for repair?... I'm sure its under warranty... but if its not, any suggestions on where I could take / send for repair?.... I'm in the Beckenham, bromley, south London region....
I have a basic understanding of pc's, but am not confident of doing registry changes without step - by - step instructions....
Anybody fancy a challenge?.... Thanx in advance...
PS.. just curious...any reason why this forum site is very simular layout to AV Forum site?....
Bump......
Try a Hard Reset first :
festermania said:
To perform a hard reset :
Press and hold the GPS/MESSAGING and INTERNET EXPLORER buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
Release the RESET button, but continue pressing the GPS/MESSAGING and INTERNET EXPLORER buttons until you see this message on the screen:
"Release the buttons, and then press SEND on your device to perform the hard reset, or press any other button to cancel the reset."
To see bootloader page :
Hold power button + Camera button and push reset button with stylus wait 3 seconds and then release the reset button but keep pressing the power button + camera button u will be then in bootloader page
Click to expand...
Click to collapse
...did you go to Start Menu->Settings->Personal Tab->Sounds & Notifications to make sure that you've Enabled Sounds for Programs? a Hard-Reset certainly seems to be the option of choice here if nothing else is working. you can perform the Hard-Reset by selecting Start Menu->Settings->System Tab->Clear Storage and then follow the prompts to complete the process.
Nope...hard reset didnt work...just to say... I can hear through the earpeice when speaking in a phone conversation...just no other sound at all... even tried the option for beeps or clicks when using the keypad and still no sound... Also...that bootloader option...It just takes me to a screen with 4 different coloured stripes and some writing..I'll try it again and post what it says, but basicly it just freezes, then I have to do a soft reset to get the phone back on....
Bumpity bump....
m3uch4 said:
Press and hold the GPS/MESSAGING and INTERNET EXPLORER buttons
Click to expand...
Click to collapse
Please remember that the Orbit II does NOT have these buttons!
Update...
I've done another hard reset using this method....
1) Get your stylus and place it in the hole next to the USB port, BUT DONT PUSH! Just get it ready but dont actually push the button inside the hole.
2)Place your fingers on the Windows and OK buttons
3)Press and hold the buttons, dont let go.
4)Stright away push the stylus into the hole and press the button inside. You can let go of the stylus once the button inside has been pushed
5)Keep holding onto the Windows and OK buttons
6)After 5 seconds let go of the Windows and OK buttons
7)If asked to press SEND, just press the green pickup call button.
....
And still no sound!....
Any ideas?
Yes that's the correct procedure, strange about that sound though.
What ROMs it running?
Any clue about what it might be?....
hang on I'll find out........
ROM Version. 1.25.206.3 WWE
Is that the latest Rom..Would it be worth updating if there is a newer version?....
Is that an official ROM or cooked?
I think its official...
you could have a hardware problem...i would have sent it back for a replacement 3-4 days ago!
I cant, bought it second hand. Will take it back for refund if I cant get it fixed...just thought it might be a common problem with a easy fix!...
i believe you've tried most options without any success. the only other options are to open it up and see if maybe the speaker has been dislodged. not sure how easy that would be. good luck!
OK.... thanx anyway!... Damned tiny little screws inside...cant get to the speaker... Ok...off to the shop it goes!
No sound
I had this problem on another HTC device 'the Kaiser' and was informed some specific Roms are not compatible with the radio on the device ( does your device have the original Rom? ) Flashing a new may have caused this problem.
Hi, first let me say im sorry if this has already been covered somewhere, i have spent all day searching the wiki and forum to no avail. If the solution is already here please point me in the direction and delete this thread.
I have just flashed my kaiser from the original vodafone WM6 ROM to Dutty's WM6.1 Hybrid v2 5.2.19716/5.2.19700. At first everything seemed fine, then when i tried to restore the backup id created with sprite backup it restored, reset and now wont get past the loading screen. It shows the vodafone splash screen then duttys htc screen then goes back to vodafone.
I used Hardspl 3.29 before flashing. I tried hard reseting which made no difference. i cant get into the bootloader (tried the camera, power reset thing loads) and i cant connect to my pc as it wont go past the splash screen.
I had a look at MTTY but it doesnt give the options described in the instructions and after reading the warnings about MTTY decided i shouldnt mess around with what i dont understand.
Any help will be greatly apreciated, i love my phone and the idea that ive just broken it scares the crap out of me.
Thanks
Sandy
sandyfsx said:
Hi, first let me say im sorry if this has already been covered somewhere, i have spent all day searching the wiki and forum to no avail. If the solution is already here please point me in the direction and delete this thread.
I have just flashed my kaiser from the original vodafone WM6 ROM to Dutty's WM6.1 Hybrid v2 5.2.19716/5.2.19700. At first everything seemed fine, then when i tried to restore the backup id created with sprite backup it restored, reset and now wont get past the loading screen. It shows the vodafone splash screen then duttys htc screen then goes back to vodafone.
I used Hardspl 3.29 before flashing. I tried hard reseting which made no difference. i cant get into the bootloader (tried the camera, power reset thing loads) and i cant connect to my pc as it wont go past the splash screen.
I had a look at MTTY but it doesnt give the options described in the instructions and after reading the warnings about MTTY decided i shouldnt mess around with what i dont understand.
Any help will be greatly apreciated, i love my phone and the idea that ive just broken it scares the crap out of me.
Thanks
Sandy
Click to expand...
Click to collapse
first, are you SURE you can't get into bootloader?
I know it sounds stupid, but try REALLY pushing the camera button in while pushing the stylus into the reset hole. Once you get to the bootloader (tri-color screen), try flashing a different ROM
good luck
mbarvian said:
first, are you SURE you can't get into bootloader?
I know it sounds stupid, but try REALLY pushing the camera button in while pushing the stylus into the reset hole. Once you get to the bootloader (tri-color screen), try flashing a different ROM
good luck
Click to expand...
Click to collapse
I agree here a lot of people don't realize the Camera button is a two stage button. It stops at Half-Press then you can push again to get Full Press. You need a Full Press to get into bootloader.
Just to clarify.
Press and hold the camera button and at the same time insert stylus in reset hole and hold until bootloader comes up.
In other words, do not let up until bootloader shows. It should take around 2-3 seconds.
yea ive been doing that. After trying many times i have found that holding the camera button down for around 2 minutes after the htc dutty series screen comes up brings up a white screen with the error message;
"the device is unable to boot either because you have turned off the device incorrectly or tried to install an application from an untrusted source. press send to reset or any other key to cancel"
The message dissapears if i let go of the camera button, and resets back to the vodafone screen and stays there. If i press the send button same thing happens (just an idiot check but the send button is the green pick up button right?) ive tryed the enter button and both soft keys but all to the same result. I have tried holding down each button on that screen as well and the error message stays as long as i hold the button but when i let go it just goes back to the vodafone splash screen and stays there.
I have tried holding the stylus with the camera button all the way through to this error message, doesnt seem to make a difference.
just to clarify, ive done what you suggest and still cant get into the bootloader.
Thanks for any help, this is driving me mad.
hold the camera button and use the stylus to press the reset button, and continue holding the camera button until the bootloader screen pops up.
i used to let go the camera button as soon as the screen go black, but then it just reset the device instead of going into the bootloader...
oh forgot to mention. Shotly after the dutty series screen comes up i get the window appearing sound but nothing comes on screen. suggests to me that maybe its trying to tell me whatswrong but i can see what it is. maybe, i dunno..
theclueless said:
hold the camera button and use the stylus to press the reset button, and continue holding the camera button until the bootloader screen pops up.
i used to let go the camera button as soon as the screen go black, but then it just reset the device instead of going into the bootloader...
Click to expand...
Click to collapse
Im holding the camera button for around 2 minutes before it does anything, then i get the above error message.
Do you have a storage card installed?
yes. tried taking it out and doing the same thing. no different.
anything else i could try?
sandyfsx said:
Im holding the camera button for around 2 minutes before it does anything, then i get the above error message.
Click to expand...
Click to collapse
OK But are you also holding your stylus in the Reset Hole?
If yes, And you can't get into Bootloader, well I think you are "boned"
Yes im doing that. Boned? really? What about the error message that eventually comes up? isnt there anything i can do from there? Any other way of reseting it so maybe the bootloader works?
And if its really broken, do you recon my network will send me another or have i just properly voided the warranty?
I often don't go around asking questions often since I believe others have more important things to do than to answer inane questions. Unfortunately, I do have a tricky one so bear with me.
I have a GSM Raphael where the volume buttons do not work because of a torn ribbon. A dodgy SIP gave my phone the white screen of death upon uninstall. If I wait a while, a screen promising a hard reset if I simply press the Send button does not work. How can I hard reset the phone if I need a volume button for even entering the tricolor bootloader?
Can you still sync even you when the screen is white? You can try plugging in the sync cable while the phone boots... uninstall the SIP via WMDC.
I don't think I can unfortunately. Otherwise I'd just registry edit on my computer to set default sip to the normal keyboard.
same problem
I have the same probleme did you solf it yet??
In the end, I had to buy a replacement cable for it.